Based on 804 opinions finded in 2 websites
Opinions
Great M and M Muffin and Pumpkin Spice Latte in my first visit since the refurbishment. My muffin man approved and even had this photo taken by a member of staff.
Hannah Rudd . 2024-10-11
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Nice coffee but the carrot cake was a bit dry
Andrew Walker . 2024-10-03
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The coffee was great and the atmosphere of the coffee shop was really quiet and enjoyable to do any meeting or enjoying alone
London cafe S . 2024-09-22
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If your not calorie counting and fancy a sweet treat, this is the place to get it!!! After shopping when you just need a brew, a sit down and a little something!! We had homemade biscoff cheesecake...it is not for the faint hearted!! Absolutely scrumptious!!!
Lianne Williams . 2024-09-18
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If your not calorie counting and fancy a sweet treat, this is the place to get it!!! After shopping when you just need a brew, a sit down and a little something!! We had homemade biscoff cheesecake...it is not for the faint hearted!! Absolutely scrumptious!!!
Lianne Williams . 2024-09-18
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We love this place. Nice and clean, excellent staff. Excellent food 👍 Update September 2024. They have expanded and refurbished. It's now brighter and spacious with more accessibility for larger wheelchairs and prams. Dogs are still welcome after the referbishment. There is now 2 accessible unisex toilets.
Laura Richardson . 2024-09-16
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We love this place. Nice and clean, excellent staff. Excellent food 👍 Update September 2024. They have expanded and refurbished. It's now brighter and spacious with more accessibility for larger wheelchairs and prams. Dogs are still welcome after the referbishment. There is now 2 accessible unisex toilets.
Laura Richardson . 2024-09-16
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Very good place for lunch, very dog friendly, even hard little beds for dogs
Isabella Wilson . 2024-09-03
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Spent £30 on food was cold rather go to the Greggs round the corner
Harry Hogg . 2024-09-01
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Staff really friendly super fast service. The best freshly made breakfast rolls washed down with a lovely late
shelley mcgarvie . 2024-07-18
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A shop suitable for stopping by in the morning. Because it is a shop that opens earlier than other shops. There are both coffee and snacks to choose from. But the shop's most famous thing is the muffins. #TravellingAsACouple
Bell Belle . 2024-07-16
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I had a fruit cake. It was a frozen product, not fully thawed and of poor quality.
Elias Kronstein . 2024-07-11
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I had rhe most delicious pistachio muffin here today. Never seen anything like it before and very much enjoyed it.
Johanna Morrison . 2024-06-28
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Great place for a coffee ☕️, it's a little on the expensive side especially the food but it's nice and convenient.
Allan Lytollis . 2024-06-05
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I haven't visit muffin break for quite some time, during this time.they have extended into next door making a larger open space. It is not waitress service, you have to order and wait for your order in a queue. Unless it's food and you are given a little cartridge alarm to take to your table , this goes off when your food is ready. I waited approximately 10mins to be served in the queue, they have a very efficient system going once you order. I made the mistake of standing at the wrong end of the queue as wasn't clear at the time . Excellent coffee. Another bonus was it is now dog friendly.
Chris Magas . 2024-05-29
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This was a lovely cafe Very friendly staff Nice and clean Plenty of seats Alot of choices for U Their hot chocolate is amazing
Janice S . 2024-05-21
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Great coffee and scones, friendly and helpful staff.
Sue Taylor . 2024-05-16
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Staff making the coffee drink didn't look like she wanted to be there. Couldn't even speak. Lady on the till was much better and more friendly
debbie teasdale . 2024-05-07
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Fairly average coffee shop. The staff were friendly, the food was average, bit pricey like most coffee shops, £3 for a coke, £5 for a milkshake and £6 for what was meant to be a tikka sandwich, though it didn't taste like tikka. And the mint aero milkshake didn't taste like mint aero. In all, disappointing.
Jamie Titchener . 2024-04-22
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Great cakes, plenty of space to sit and eat, very child friendly +++
John Budworth (Adelphe) . 2024-04-21
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Lovely food, somewhat costly I thought though :/
David Boothman . 2024-04-14
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Apple and cinnamon muffins simply stunning
Elizabeth Inglis . 2024-03-24
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Nice and simple little cafe. Always clean and tidy and friendly, helpful staff!
Amy Hocking . 2024-03-20
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Muffins are so yummy 😋 Staff are very friendly Prices ok
Margaret Notman . 2024-03-11
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Not the friendliest staff, but service was really fast and my pastry was delicious and fresh. They put cocoa on top of the cappuccino without asking and I prefer it without cocoa. But it was ok.
Aurelia Ghenuche . 2024-03-09
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Great place for a relaxing coffee and cake
Keith Phillips . 2024-02-25
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Great for coffee and a snack. Good service and excellent service.
Gwen Freeman . 2024-02-13
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Decent coffee. And a little play room for younger kids
Martin Richardson . 2024-02-11
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Great tasting coffee, helpful staff and friendly.
John Harley Ellison . 2024-01-31
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Unprofessional staff. Poor behaviour. First occasion one the serving staff drop the ordered item on table and tried to serve, I raised hand on it. Next time they again messed with my order. The picture attached.
sandipan paul . 2023-12-31
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I saw a picture of this place in the car park and I thought the picture of the food looked lovely. Rude service, very expensive for a very cheap long life roll of a tiny bit of bacon dried to nothing cooked about 5 hours ago. They don't do hot muffins and the food board was handwritten. The server was insolent nearly 8 quid for this and a cup of coffee. Avoid at all cost,
Andrew N . 2023-12-23
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Poor quality dried up food expensive and insolent service. Avoid
Andrew Newton . 2023-12-22
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Really nice coffee and blueberry muffin.
Tove mannings . 2023-12-16
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Food fresh and tasty. Staff very polite and pleasant. Couldn't fault anything.
Thomas Owen . 2023-12-10
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lovely place with a great range of cakes, muffins (go figure! lol) and Hot chocolate flavours with a great variety of alternative milks too, Food looked amazing we just stopped for a warm drink & some thing deliciously sweet, they delivered on all counts. Lovely ambience. Well worth a visit.
Janine Wilson . 2023-12-01
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I don't recommend this place. I ordered 2 hot chocolates which I got in takeaway cups. I said I didn't want takeaway, but they gave it to me anyway. After opening, there were no toppings like in the photos. The service was not nice except for one lady who took our cups and she added toppings as I told her.
Patrycja Puzyrewska . 2023-11-19
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Had a sausage and egg bap, sausage was tasteless and the egg was an egg, (good job i added brown sauce to give it some taste) mocha was ok nothing special
Martin “Skwatinnevil” Sanders . 2023-11-04
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The staff at the branch are very helpful. Lead by Steve, Georgia, Shelly, ebony, Shannon and Laura make you feel well and like family. The atmosphere is very and friendly. I would recommend muffin break Carlisle to anyone travelling through this fair city 😎😀
Aldwin S . 2023-11-02
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Lovely place, good choice of food n drinks
Mark Allan . 2023-10-25
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Had a coffee and cake..was lovely
Gill Penketh . 2023-10-22
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Ladies behind the counter chatted more than served customers.
Kay Brady . 2023-10-18
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Good choice of food. Can be busy. Tables could be cleaned quicker.
Veronika Zolotoverkha . 2023-10-14
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Too expensive for the quality and level of service.
Information . 2023-09-12
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Who doesn't like a giant muffin❤️
Lorraine Hague . 2023-09-10
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I popped into this place today after a long distance journey. I asked for 2 bacon and egg rolls and 2 sausage rolls. With a cup of hot chocolate and a cup of lattie. Granted the food arrived very fast. However we had to opt for brown bread as they had run out of rolls at 9.45 in the morning. The bread was unbuttered, the sausages were cold the bacon on my husbands sandwich looked like it had been sitting for over a week. Tbh it was just really disgusting. On top of that the price over £35 for that rubbish. You really should be ashamed of yourself. For serving food like that. I think I will contact health and safety and food hygiene to come do a random inspection
Michelle Scott . 2023-08-30
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I found it to be comfortable and enjoyed the food
Carol Osborne . 2023-08-30
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Quick and prompt service, Staff weren't very chatty, but loved the addition of the baby room. EDIT... mouldy tomato in salad today, meal got refunded..... but hey, how do you not see a squishy, mouldy tomato when plating the salad up?
k s . 2023-08-25
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Nice setting, food was nice. Staff seemed to pick and choose who they helped choose food. Happy to go back though as prices were decent.
Allan Smillie . 2023-08-20
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Fantastic place to go as a family always lovely service and great selection of sweet and savoury options
Grace . 2023-08-01
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Nice friendly will be even better when they knock through into the over flow room.
Kevin Cowing . 2023-07-29
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nice place but a bit small ideal for a coffee but a bit pricy on food and cake. a kids play area nearby so you can dump the kids and relax with your coffee and a cake, if you have the cash.
barry hall . 2023-07-25
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Simply awful. Complete lack of customer care and attention to detail. If I had seen the amount of terrible reviews the company had received I would not have visited this cafe. If you like really watery hot chocolate this is the place for you , otherwise take my advice and spend your hard earned money elsewhere
Dan B . 2023-07-18
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Expensive for very below Average food and service
G Mac . 2023-07-16
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Bit expensive but really nice staff and dog friendly 👍
Peter Cook . 2023-07-14
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Hangover cuppa, can't say any more
Sean McMullan . 2023-07-14
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Didn't eat here. Had a coffee, which was quite expensive, but nice. The lounge area with sofas is very relaxing and cosy. Staff are a bit indifferent.
Katerina O'Connor . 2023-07-04
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Two many staff, to much talking and not a great choice of food toilets dirty, and mess everywhere from kid's. Wouldn't recommend this place
Janette Adie . 2023-06-28
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Lovely food and plenty of room inside.
Peterl Gutteridge . 2023-06-17
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Stopped here while shopping. The muffin was bloody incredible 🤤 Dog friendly, although we didn't have our dogs with us.
Cassidy Meyer . 2023-06-07
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A bit of a chain and very expensive, but a good coffee and lovely muffin.
Richard Firth-Godbehere . 2023-06-01
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My go to coffee shop, every time. Great as always
Andy Stalker . 2023-05-31
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It was an amazing experience, the carrot cake was so so sweet. What an amazing service for this topnotch staffs The place is so nice
Collins Macharia . 2023-05-27
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I asked for a decaf flat white. I am 100% I was given normal coffee as had palpitations and could not sleep the whole night as my body is not used with the caffeine. Has actually put me off asking in future for decaf.
FellowTraveler622591 . 2023-05-19
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Nice little cafe ,my opinion was extremely expensive for what we ate ,nice coffee
Rachel Preston . 2023-05-10
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Expensive place for what you get ,but the food was ok , scrambled egg was nice ,but bacon was tasteless and a bit overcooked.
Paul Wing . 2023-05-07
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Me and my pal had a lovely day oot we went into muffin break for a treat and boy did we get it huge strawberry tarts and massive huge cups oh cappuccino well worth the money place clean and tidy service brilliant thank you x
sandra haley . 2023-04-17
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Friendly staff and decent portion sizes. Good place for lunch or a pit stop.
Tim . 2023-04-16
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Had a bacon and Brie panini….. £7.25……. I thought it looked a bit flat and was shocked to find one rasher of bacon and three small bits of Brie…. Definitely not good value for money. I also noticed that while tables are cleared they are not wiped clean between customers. We will not be back…..
Andrea S . 2023-04-13
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Nice sit in with good coffee . Warm feel Staff is courteous
Rahul Sethia . 2023-04-10
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Staff were incredibly rude (the girl who dealt with us, anyway), with a stick-up-the-proverbial type of attitude, every sentence ended in a huff and a once-over eyeball. Given the benefit of the doubt, we continued with our order, which ended up being wrong - presumably, the girl was too busy having a good old judge of me and the Mrs, rather than listening to our dietary requests. Coffee was left (severely allergic to dairy) and never returned. We're not too concerned with returning to give the store a second chance, first impressions really were enough for us on this occasion.
Jack B . 2023-04-04
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Nice staff, nice seating, nice coffee over priced food. £7.25 for a pannini really £7.25 I won't be buying any more food. I know things have gone up but bear in mind you can buy 4 pannini's from Aldi for roughly a quid and fillings for not much more sorry but that is profiteering
A640IJbenh . 2023-04-01
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Fabulous food, very clean interior and pleasant staff
Deborah Bennett . 2023-04-01
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Nice choice of nibbles here 👌....
George Tweddell . 2023-03-27
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Lovely biscoff milkshake, great customer service, comfy seats, spacious and had good play room but could do with a baby gate on as my toddler kept escaping.
April Harrison . 2023-03-26
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Very poor choices if you don't like cheese
Gerald Rowntree . 2023-03-22
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Nice place for a drink and cake
Terry Bartholomew . 2023-03-20
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Plenty of choice, staff friendly/ helpful and was very clean. Was a bit expensive, but we only treat ourselves every now and again so was justified 🙂
Sam Green . 2023-03-19
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Always good coffee and excellent service
Anne Bagnall . 2023-03-15
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Really nice place for a cake and a coffee friendly staff quick service even when it was very busy and the cakes are delicious
Baby Yoda . 2023-03-14
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I’ve only got a peppermint tea for £3 which is a joke because they’ve just given me a tea bag without even opening it or anything. I looked at the prices of the food and it’s restaurant prices. The seats are broken and the staff aren’t very friendly I’m not sure if it’s because I’m the only brown one here. It’s extremely dirty all over as well
Kara Mel . 2023-03-08
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Service was fine, only had cold drinks and cake which was good, table was a little dark and cramped.
Pete Maxwell . 2023-03-04
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Our favourite spot for a toasty and a coffee 😋
John McCarthy . 2023-03-03
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lovely choice of muffins and cakes so fresh.good choice of drinks.
Paula Devlin . 2023-02-27
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It was OK but a bit pricey for what we had Coffee was bitter
Kathleen Mcinnes . 2023-02-19
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Good food and you can take your dogs in too.
Ruth Salthouse . 2023-02-18
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Had been a while since last visit, extended the seating area, without upgrade to original tired seating, but proving a popular place, steady business the whole time we were there, ordered two sweet chilli wraps, toasted, used to come with a side salad, but no more, was nice enough. Used to bring order to your table, now your given a timer, when it goes off go back and get your order. It was ok, but not somewhere to talk about. Is what it is. Staff were keen to get you served and done with, so felt hurried, seemed harassed and nothing to smile about, so quick service.
Karen Raynor . 2023-02-07
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Friendly place for a coffee or/and cake.
mike bunn . 2022-12-28
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Normal words are typical muffin break but the staff here are amazing. Nothing is too much trouble, service with a smile is so far behind this lot
Sean . 2022-12-24
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I appreciate the cafe was busy but I felt I was rushed so they could serve the next person
Jackie Dean . 2022-12-20
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Great service coffee good. Dogs and kids welcome.
Andi Osborne . 2022-12-20
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A lovely place to stop and have coffee and cake xx
Jackie Mccormick . 2022-12-17
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I always go to Muffin break, you get excellent service, the girls are canny and it's such a lovely atmosphere Def recommend
yvonne rawson . 2022-12-17
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Staff really friendly good food and nice coffee ☕☕🙂
Steven . 2022-12-14
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Toilets were terrible not to be used unless desperate tables were dirty plates left all over one to be avoided .
Gordon Ullrich . 2022-12-12
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Lovely since it has extra Space - it was Cosy.
Susan Jamieson . 2022-12-09
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Love the cakes and coffee there
Miroslav Atanasov . 2022-12-08
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Excellent selection of cakes and sandwiches. Good coffee
Ian Sugden . 2022-12-04
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Very welcoming, clean, good service,good products.
noel fawsitt . 2022-11-30
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Best scones, muffins, cakes and savoury lunches. Best in Carlisle
fiona lowther . 2022-11-30
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This place is amazing 🤩 best scones ever!! Looks small as you go past but it's huge inside, staff are so polite and lovely, prices are reasonable, I'm definitely going back and highly recommend, took me years to find a scone where you take a bite sit back and enjoy. My partner got muffin really enjoyed, place is amazing 👏
Sarah Brittle . 2022-11-20
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This is the second time we have been here now. The first time was just for some take away chips and curry sauce. Returned a few weeks later again on the way home from the lakes and had the pensioners special (we aren’t pensioners). Perfect size if you aren’t starving. Fish was lovely with light crispy batter, lovely chips and again … their amazing curry sauce with the bits in. This place (plaice) is lovely and clean. As a lot of fish and chip places can be a bit on the grubby side so keep up the good work.
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The best place. Character and interest. Staff were very accommodating and friendly. The food was exquisite. The room, though tired in a few spots due to it being an old building, was comfortable, spacious and well equipped. Only a short way from us but will definitely return. Thank you.