Muffin Break in Epsom and Ewell

I recently visited Muffin Break through the Too Good to Go app, hoping to try something new. As I’ve never been drawn to their sweets, I thought the discounted price made it worth a try. Unfortunately, my experience was far from pleasant. When I arrived, the server made an unsolicited comment, asking if I had been running, which I found particularly offensive. It’s one thing to comment on someone’s appearance, but I struggle with mobility due to chronic health issues. I understand he didn’t know that, but it felt like a joke about my appearance and my condition—implying I had rushed to get their cakes, when in reality, even short walks are challenging for me. It left me feeling disrespected. On top of that, the attitude while serving felt dismissive, like I was just there for a cheap deal. The bag contained four cakes, which felt thrown together with little care. I had hoped for more variety since sandwiches were also advertised. I ended up with cakes that I didn’t particularly enjoy—they were overly sweet for my taste, and frankly, I wouldn’t go back for them, even at a discount. My daughter tried some, but we both agreed it wasn’t worth it. I wouldn’t recommend it based on my visit.

Beautiful place lovely food very clean 5 star hygiene

Ordered a takeaway cappuccino from this place and thought I was going to get a nice, flavourful, and rich coffee. They decided to absolutely nuke the coffee to the point where the steam was flying out of the cup like a pressure cooker. I fancied the coffee with my breakfast, not with my dinner in 3 days time!! Not to mention the fact I couldn’t taste anything for hours after this experience. Wow. Cheers lads

I ordered a cheese flat bread panini which I wasn’t I enjoying the taste of as I thought it was too dry with it being such a thick bread and not enough cheese. So I thought I’d take it back and say I’m not enjoying it also it was on the expensive side! So I wanted to enjoy my lunch and not have to order something else. The man told me what was the reason I was trying to be nice and say I’m not enjoying it and he kept asking me to the point I had to say it’s dry and he said “no that’s not true all our stuff is fresh” but that wasn’t my point l! Anyway he reluctantly changed it to something else, which I found very rude! Overall food wasn’t all that and not many options. Carrot cake was lovely on the other hand.

An unexpectedly good experience. Helpful and cheerful staff, good quality tuna toastie and choc cake, and the coffee was fine too. I think the name had put me off before; it's now at the top of my list.

Great food and coffee, staff dressed smartly and friendly.

Good food and service comfortable seating and surroundings

Best coffee in Epsom , Coffee is flavoursome, fragrant and deeply rich in taste. I really liked their Hot chocolate 👌🏻 Peaceful environment of cafe to visit recommended.

The coffee is the highlight of this place. Definitely on the expensive side, but coffee they make is full-bodied, creamy, and flavourful. Milk usually steamed to perfection. Not in the slightest bit watery or perfumey. I keep coming back to this place for their drinks (and muffins!)

Lovely staff. Delicious cakes and nice atmosphere

When you want to have a little break, this is the place you need

Really good toasted sausage & egg muffins, lovely coffee and the staff are really friendly and helpful. Lovely and clean cafe too. They have lots of older folk using the cafe as its so accessible and they will bring your drinks to your table for you.

Love muffin break in epsom everything is clean service is brilliant comfy interior everything is perfect and Thier tea is really nice strong flavour to it

Very kind staff, saw my daughter's reaction to her caramel frappe and came over to see if everything was OK. Offered to change it for her as it had coffee in it and that wasn't what she had wanted, and replaced it with a really nice drink. Thankyou!

They sell variety of sandwiches and cakes, but no muffins really. Large latte is really large. Pretty good place imo, wish they brought more napkins though

I mean, it's always going to be a chain cafe, but I think this is probably the best coffee in Epsom? Certainly the espresso is excellent. Good selection of cakes as well, although they never seem to have many choices of, y'know, MUFFINS. Quite expensive overall, but the quality is good and the service is excellent and friendly. Suffers from being in a shopping mall, thus a bit stuffy and no natural light. Avoid the crisps (crazy mark-up!)

Miserable, impolite staff. The complete opposite of service with a smile.

Nice atmosphere with good coffee, breakfast & a very friendly staff .

Today I visited the branch in Ashley Centre, the staff was very polite and very friendly. Amazing customer service and food was delicious ( even halal options available)

Nice place to meet up for coffee and muffins

It was tidy and the food was perfect! 10/10

amazing lotus biscoff cheesecake! no overpowering sweetness, soft and light

The croissant is very flat which is why I took out a star. But everything is very nice. The staff were very helpful. I definitely recommend the premium milkshake. They are so worth it to buy. Biscoff or cookies and cream and fantastic flavours. The premium milkshake is a little expensive though. It’s about £5-6. The croissant which I ate was very cheesy and tasty. There are also comfy seats.

Hi it's very nice coffee shop muffin it's do very nice sandwich self Ara very friendly do the best coffee I love muffin break from James flint

Customer service horrible food cold cheese panini had barely any cheese

Only had coffee and a muffin but both were very nice

Muffin break is a very nice place for a coffee or a drink good selection of coffees teas and other drinks , good choice of something light to eat while out , staff are polite and helpful .

Always good food and good service

First time visiting Muffin Break in the Ashley Centre. Great coffees and great toasties served up by friendly staff. Recommended if you are in mid shop and need a break ;-)

Great choice of savoury and sweet snacks. Same goes for hot and cold drinks, lovely milkshakes.

Great service and good quality food and drink but a little pricey I found. Ordered 2 regular hot drinks and a breakfast roll was charged over £12.00 Has a nice seating area inside and outside in the shopping centre and seemed very popular but I'm not sure I'll visit again.

Great staff, very good service. Clean and tidy.

Always good in muffins real friendly place to have a rest a chat and enjoy good coffee

Food and drinks are very good, lovely atmosphere and very pleasant staff

Nice friendly staff, food and drinks brought over to our table quite quickly. Nice atmosphere.

Very helpful and pleasant staff

I ordered a cappuccino and my payment didn't go through immediately, so the waiter asked me to tap my card again. It still didn't go through so he told me to go to my table and wait. While having my coffee, I had 2 notifications on my phone to show that 2 transactions had gone from my card. I showed them to the waiter and he showed me his card machine to show that the transactions hadn't happened. At this stage, the manager intervened. A very rude person, who told me to come the next day !! I couldn't believe that he didn't trust what my app on the phone was showing. Just left the coffee on the table and walked away. The cup of coffee which I didn't drink cost me £ 7.40 !!! Never again I would go to this coffee shop. The staff but particularly the manager are very arrogant and rude. Please don't go to this place.

Extremely relaxing place to enjoy a coffee break. Staff very amiable

Great food and excellent service.

Great service nice place for a quick coffee and a bite to eat

Nice little café in the shopping centre. The smoothies and desserts are really good.

Good cup of coffee and the cakes/muffins are fabulous 👌

Great coffee lovely sausage rolls and first class service with a smile.

Great service, great food, will go back soon :)

Fabulous gf dairyfree cakes, great coffees

Nice staff, needs to be kept cleaner.

Always good service with a smile and excellent coffee and food

Great coffee & teacakes. Friendly staff

A lovely coffee shop. Very clean, well spaced tables. Coffee great and so are the cakes. Now that it is open properly I can return.

It is a lovely Cafe in Ashley Centre. Excellent staff Their Muffins are lovely.

The Best Coffee Shop in Epsom!!!

Great coffee and cakes, something for everyone

After walking past the store many times and seeing the Bacon & Egg roll displayed on the board outside I decided to give it a try today. Unfortunately, it wasn't much like the one in the picture. For a start, it was made with ham, not bacon, and instead of the freshly cooked runny egg as displayed it was more like a thin omelet. The cappuccino was excellent though. Bigger and better than expected.

The coffee was good but the guy was really impolite and unprofessional when I asked for some tissues, he almost shouted at me, very rude. Don't recommend!!!

Great costumer service and fantastic coffees. Best coffee shop in Epsom!

Love it. The staff are great. They will happily push tables around to fit you in. They always go out of their way to help elderly people. And they always remember customers. They are great with kids too. Coffee and food are good as well!!

So enjoy the coffee and cake experience at this excellently run shop in the Ashley centre. Always so clean and excellent service from the friendly staff.

So we came to this shop thinking it looked nice and ordered a chorizo chicken mozerella sandwich , chicken almond and coffee cake. I normally dont leave negative reviews but this experience I want to ward off future customers from this disgusting standards. Also i will visit the store for discussion with the manager. It was very disappointing , for £5 a sandwich , the chorizo chicken had no chicken and literally just contained a layer of cheese to make it a toastie. The chicken almond sandwich contained loads of onion and the bread had a funny taste to it. The worse by far was the coffee cake, it was definitely expired as it has a nasty bitter aftertaste and my wife and I both had stomach aches at night. Our total came at £13.30, do yourself a favour, go to m&s and Waitrose, Get yourself a proper sandwich and the deserts probably are larger portion and higher quality of taste and ingredients. Looks like a cozy cafe but with rip off products that are beyond their eat by date.

Lovely coffee. Very friendly staff. If you visit a few times they always remember what you drink 👍

Very good service and always friendly and service with a smile

Nice coffee but cakes could be a bit better for the price.

Nice coffee but muffins are dry

Love the muffin man. Shame there staff wasnt so welcoming though

Quite possibly the best muffin I have ever eaten.

Great little cafe and very peaceful. They offer a good choice of decent cakes and sandwiches. We enjoyed a banana cake and tasted lovely. Services was to a minimal and overall satisfactory.

The muffins and many small delicacies are very good. Kind and easygoing guys, good service and excellent for breakfast.

Lovely food great service an reasonably priced

Coffee lovely, resisted the muffins but it took a lot of willpower

The coffee is really good, proper cappuccino not weak and not too strong.

Clean.Friendly Staff. Varied Menu.

A little crowded and overpriced for what was served. However good friendly service. Won't go there again.

Perfect Cuppuccino. Very busy little place so popular.

Tad expensive for the food on offer.

I’m disappointed that Muffin Break have lost their dedication to the theme of muffins. The choice of muffins was a mediocre seven which accounted for 18% of the food available This does not include crisps and those other little snacks things they put by the till. It wasn’t always like this and I fear Muffin Break have lost their way. I understand the pressures of business in today’s market and I’m sure the owners of Muffin Break look enviously across at queues at Costa and have summarised that a more varied menu offering would coax in the caffeine craving Sunday morning population of Epsom. This approach doesn’t appear to be working. Perhaps a rebranding is in order. My suggestion would be “18% Muffin Break and 82% other snacks to have with coffee” The hot chocolate was nice but lacked their flair of local competition. I had a sausage roll...

Nice fresh muffins and cakes, in a small shop within the Ashley centre. Very good coffee. Friendly staff. Becoming slightly pricey.

Excellent food and staff every time I visit the Muffin Break.

The best coffee in london. Never disappointed. Staff are friendly and the service is great.

Great coffee, great muffin selection and some really nice lunchtime treats. The homemade suages rolls are lovely.

I go here whilst waiting for a friend and it’s quite empty and the staff are very nice and kind and it’s a quick order and the food is delicious so is the drinks the only problem would be the price but I must say it’s worth it

Average coffe ... expensive for comp other coffe shops

Very friendly staff. To be even better they could STOP playing ABBA for a while!

Great atmosphere. Good prices and sandwiches very good and nice range. Cakes disappointing. Very busy place in shopping complex.

Friendly staff, good service. Filling in the tuna melt panini was slightly thin. Coffee was okay. Ideal snack stop.

Quick and friendly service as always. Food here is good and not expensive but to be honest I only come here for one thing: hot chocolate and a muffin. Dipping the muffin into that chocolatey foam on the top is just so good. I never drink hot chocolate normally but if I want a sweet treat, i come here.

Love the chocolate chip muffin. Staff were really friendly and made sure we were being served.

Very polite staff and a lovely food range at very reasonable prices.

Tasty carrot cake, average espresso, too long to be a perfect italian coffee. The cheesecake was too much sweet

Always great coffee, but their staff are even better!

Friendly efficient staff as always..Lovely food! Great coffee ..comfortable atmosphere.same everytime

Nice place but do with more regular cleaning, table and floor was grubby with crumbs

My wife loves the flat white here and the muffins are excellent.

Friendly staff. Nice little place.

This place is awesome. Staff are so friendly and helpful and they have great gluten free and low fodmap options! There's usually 2 types of gf muffin on offer and they even do gf toasties if you ask!

The Gluten Free Banana and Berry Muffin is Amazing and you wouldn't know it's Gluten Free .. wheelchair access is good and the staff are extremely helpful and lovely . If you are in Epsom I Recommend Muffin Break .

A great cafe nice and friendly service

This has to be my favorite coffee place the staff are so lovely, service is excellent, and they do the best gluten free muffins i have ever tasted they are truly to die for , and have a lovely selection of food for the non- sufferers, all muffins freshly bake daily. Don't take my word just got and see for yourself

Best coffee in Epsom! Food is ok (above average). Staff is nice and friendly.

Always love coming here when in Epsom. Really friendly staff and awesome muffins 😊

Absolutely disgusted with how I was treated in there by the manager today. It was my first outing with my newborn and I bought a coffee and started to feed my baby, who, being newborn took sometime to feed. I, without going into detail have been poorly since having my baby and started to feel quite unwell and as I couldn't leave my table to go to the counter thought I'd try to eat a small bite that I had in my bag in the hope that it would help when the manager stormed over and demanded I leave as I was eating my own food. I tried to explain why and he just kept saying thank you thank you thank you to me which totally infuriated me. I will NEVER return to this cafe as felt extremely embarrassed and ostracised by your rude and unsympathetic manager

Absolute daylight robbery ! Ordered a Bacon and Brie panini paid £4.25. When I opened it there was one piece of bacon with the end complete fat no bacon and two very small pieces of Brie that hadn't even melted. Will never go back there again