Muffin Break in Aberdeen City

Delicious warm blueberry muffin and an apple and cinnamon muffin here for breakfast. Coffee, however, not good, tasted like dishwater, so neither of us finished our drinks. Would visit again for muffins but not coffee. Toilet out of order, but used for staff to change. Staff friendly.

Just had an Italian mozzarella & pesto on sourdough. Very overcooked. Despite there being only myself and 2 other customers in the store, of of whom was already seated, the service was slow and the food was left in the oven for at least 20 seconds after it had sounded the alarm to indicate it was done. I like the idea of being able to get something other than a small flat white, which is what most coffee shops serve. I didn’t complain because 1 member of staff looked like she wanted to rip any customers head off! The young woman who served me initially was pleasant. Won’t return unfortunately.

This is a nicely laid out cafe in the Union Square shopping centre. There was a decent range of snacks and hot and cold drinks, and prices were reasonable. Service was friendly and quick. The only two negatives were tables were not cleared quickly, and unfortunately, the toilet door had an out of order sign on it.

I came in with my family and it was a little bit busy, we had ordered a couple of drinks and some of them were blended and it was taking a few minutes and I realised we had less time til our bus then I thought, but still had a wee bit of time so i asked if I could pay for our drinks as we have a bus to catch soon and the lady snapped and she told me I didn't ask for take away, I didn't want to rush her but we had been waiting about 5 minutes and just wanted to sit down before we caught our bus. I understand it was busy I don't want to be rude, I just want to make sure this doesn't happen to anyone else as its an unpleasant experience.

We had a great catch up over afternoon tea at Muffin Break. The sandwiches were well filled with a good range of fillings. The cakes were plentiful and varied too. Once served, we got free refills on our drinks. The staff from taking the telephone booking to serving were polite and friendly. At 12.50 a head it was great value.

This place served the best coffee I have ever had! I've been trying to buy their beans online but they only come up in US dollars.

Bought 2 coffees & 2 buns- nearly £13. The blueberry muffin and cinnamon swirl were both stale and tasted like they had been made at least 2-3days before. Best avoid places like this and go to somewhere that bakes on the premises. The coffee was okay…..but there was no Wi-Fi and no phone service available in the location!

I was between buses, very hungry and the panic is looked great. The staff were lovely throughout and the place was not too busy so I saw two other people being served and what they had looked great, though I did see at least one other person querying something that was brought. I waited a long time. When the panini came it was very brown and that turned out to be because it was very hardened and chewy, but by then my next bus departure was looming… so I chewed. Quite simply the worst panini I have ever had. With more time, I’d have put it back. The thing is, I thought it could be a one-off or a genuine mistake and didn’t want to review based on one experience so I went back on my next journey through Aberdeen bus station a few days later…or tried to, but I looked in the window at all the fresh looking panini and other stuff and chickened out because I’d really like the next one to be a 5 star to do justice to the staff, who deserve it. With more time, I’ll go soon.

Great fresh food , best coffee in Aberdeen and lovely friendly staff . We have a wrap and biscoff cheesecake so delicious

Great little place. Not too busy, friendly staff, and great food. We got scones, a hot chocolate, and a chai latte, and really liked everything we had.

Today I had the worst sandwich/toastie ever. Totally disgusting. After a long day at a hospital appointment I was hungry and thirsty at around 3 pm. . Met 2 friends for coffee in muffin Break ( recommended!!!) and ordered a toastie from a very poor selection of what was left. This was duly toasted. Then- before I was given it, the server proceeded to make our 3 coffees before taking pay so I couldn't just walk off with the toastie. I commented on this and was told this was protocol to make food before taking pay. By the time I sat down the toast was not only cold but only toasted on one side. Not only that it was cut very raggedly and looked totally unappetising. I asked for it to be re toasted. The staff member said she would bring it back over to the table. When she came back she said “it will be hot now”. YES_-It was inedible, it was rock solid on the top and was so overheated the cheese was brittle. I should have sent it back and got my money back. I ate what I could but it was disgusting. I didn't complain because there was nothing else I could have eaten and the friend who recommended the place was with me. I then had to get on a train for a long journey home-- no service on the train. I could have cried when I passed Costa on the way to the train and saw all their lovely sandwiches - should have gone there. The place was also pretty dirty. NEVER EVER AGAIN. Just don't go there.

Friendly staff & tasty food choices. Toasted sandwiches, rolls, cakes, scones & muffins.Sit in or take away. Drinks not bad

Very impressive service. Two Polish girls are cute and so nice. Coffee and muffins were very good. So you have a new client

We have eaten in Muffin Break several times and both the food and service were good. Unfortunately on our last visit (15/10) the service fell far short. We had ordered food and soft drinks, but then had to ask for glasses. One of these was unwashed, so had to ask for another. We waited for our food - longer than usual and I went to see where it was. I noticed our order and at that time a waitress collected it. Good. I went back to our table and waited. It was some time before HALF the food arrived at our table. Where was the other half? Excuses, excuses.. I said don't give me excuses, you've given part of our order to someone else - get this sorted fast! A few minutes later a different waitress delivered the missing dish and quickly disappeared. Now, the food was good so I've no problem there, but the service was very poor.

We had an afternoon tea which we had purchased with an Itison voucher which I would say was good value for money. Lots of cakes, a few little filled rolls and a sausage roll. Our only issue is that you just get one cup of coffee or one little pot of tea and really another drink was needed as some of the food items are more dry.

So, today me and the family were looking for somewhere to eat. We decided muffin break looked great - and after walking past for many years we finally decided to try… ABSOLUTELY SHOCKING EXPERIENCE TO COME. . So we order our food, 1 panini, 1 tortilla, 1 toastie and we ordered 8 cakes to give the place a good shot. They heated the food up So far so good. (Or so we thought) We collect our food and then find a table. As soon as i started eating my food it was soon to be obvious it was STONE COLD. When I say cold, I do mean ice cold. However I have worked within hospitality industry and I know things can go wrong. So I take the panini back to get reheated. While being reheated my relative noticed there’s was the same, so back we go with the tortilla that was ordered. My sister who was having the toastie, noticed the same but by this point she didn’t want me to go back up, understandably. The staff member instructed me that she would bring the food over to the table. When we received our food the waitress made a comment about how “it will be hot now”. She was RIGHT! My panini with inedible, it was rock solid on the top and was so overheated I would’ve burned myself if a piece fell on me.. The tortilla was like a mountain of slop, it all just collapsed with a rock hard top layer due to being overheated (bless my gran as she actually ate the thing due to not wanting to cause a problem) I was not impressed by this point and then went up to the counter, again, and at this point we had spent like £30 so I just wanted a refund. I have worked in this industry and I know the server was just being difficult. I know this because when I went up to the counter to get a refund , she didn’t even turn around and look at me AT ALL. (I dealt with another lady) I don’t know if it was the manager, supervisor or just a Temp - who knows as she didn’t even introduce herself or her role there. When I was explaining the situation to whoever this woman was she then tried to explain how I asked for it to be heated again and that’s why it was so hot. I then went on to explain how it wasn’t heated properly due to all the sandwiches being on the same tray when put into the oven for 2 minutes, to which she replied “I’m unsure about that as I wasn’t here”. That statement was correct, she wasn’t there at the time.. so how did she know so well that I asked for them to be heated again. I don’t understand why some hospitality workers are so rude when ultimately the problem could’ve been solved so easily. The rudeness that came across with the staff member who had died hair was unbelievable. Upon exiting I noticed that there was this sticky liquid all over the cake cabinet, was on the roof of the cabinet all the way down to the bottom, to the point it was on the sausage rolls. I uploaded pictures of this for yourself to see. The whole experience was a disappointment because the food looked and sounded really good! On the upside the drinks were nice. But unfortunately we won’t be back & I’m sure I’m not the only customer to notice how rude that one member of staff was. She shouldn’t be in hospitality.

Visited twice either side of a trip to Shetland. Really enjoyed the hot chocolate! Also had a shortbread and croissant while there which were both good. It was handy that they open at 7am as well.

We had our coffee here after a bus journey. We both had medium flat white coffees which were served in a disposable cup as the dishwasher was broken. The coffee was very good and served nice and hot. Usually only get offered one size of...

Came in with my daughter as we were staying in a hotel nearby with no breakfast offerings, only came in because all we were after was a bacon roll before hitting the shops and getting ready for our day out. At £7.25 for 1 bacon...

Popped in for coffee and muffins. Gave the order, repeated it. Got the latte and tea and paid. Asked about the muffins ordered... did you want muffins. I asked for muffins... that’s all we have today. If you want muffins I didn’t charge you. By...

It’s a joy to go In early to get my latte and hot apple and cinnamon muffin.. with a sprinkle of more cinnamon..... YUMMY. An added extra... Ian... he is such a breath of fresh air at 8am... friendly, upbeat, helpful and a joy to...

It’s a while since I have been in as I felt it had gone downhill. However, popped in, under new management.... served by Ian a lovely young man very friendly, upbeat and on the ball. Coffee and apple and cinnamon muffin superb. The manager mentioned...

The young man who served me this morning (Sunday 19th January at 9:30am) before I went to get my bus is an absolute credit to your company. He was genuinely lovely and very friendly and nice. I ordered two croissants to take away and they...

Wow what a difference in service and the coffee is so much better with latte art !! Well done new management

visited the muffin break aberdeen 3 week ago dec 2019 have been a regular with husband and friends over the last 9 months very disappointed put in order first as i only drink water hot or cold i ordered hot it took them 3 cups...

A popular venue serving a good selection of lunchtime dishes. These are (where appropriate) heated up freshly before serving. Coffee is good, with a generous medium cup only a few pence more than a small one. Price maybe edges towards the high side, but the...

Had our coffee here before travelling home. We both had medium flat white coffee’s which were flavoursome and hot. We had enough points on our muffin break card to pay for both coffees which was a nice bonus. Service was pleasant and efficient.

Had coffee here this morning. Coffee was excellent but the muffins were superb All served by friendly, pleasant staff.

I often go into this café either when coming or going to the bus station. the staff are very friendly and the muffins are delicious. Hot snacks are good too. But where has the lovely Anna gone?

I ordered gourmet soup for £3! ‘Cream of tomato. Homemade on the day! Got served Heinz tomato soup! Appalling! Will not be back!

This place has gone down hill in the past 2 years. Was nice and fresh last time, thia time over cooked and inedible . Certainly won't be back

When it comes to a quick coffee and a muffin, we all know the two big chains, but this place is just a little different and well worth exploring. It's ideally placed for the bus station. The manageress in particular is really welcoming and sounds...

I was in Aberdeen for 2 weeks on a break and a big Costa coffee customer. But I found this place and it was perfect. Coffee was in fact nicer not so long a wait and the most of all. The service, I am sad...

Went here for a coffee while waiting for a train to arrive. We both had flat white coffees which were good. Great selection of muffins and sandwiches to choose from.

I stop off here when I head to Aberdeen. It’s based in Union Square. What draws me here..... the greeting is ALWAYS welcoming and with a smile. The staff are superb. I can recommend the bacon and egg roll... I can recommend any of the...

I came here for a quick breakfast break while waiting for my bus. Very friendly staff and tasty coffee and cheese scone. Great location, easy to access even with large luggage.

I popped into Aberdeen today and went into Muffin Break. for coffee and apple and cinnamon muffin. As usual superb service, great selection of sweet treats. A visitor in front of me had difficulty in taking his coffee to the table, Anna was so helpful...

We were waiting for our visitors at the station and had time to kill. A few places to eat but we popped into Muffin Break ... husband had a sandwich which was tasty and earl grey tea. I had a latte which I must admit...

This is the best of all choices for me now. Called in for breakfast...a really tasty and well priced egg and bacon roll with tea. The girls serving were welcoming, helpful and cooked me delicious food. Definitely stop in here!

Popped in here for a cuppa prior to trip to Edinburgh & realised it's the same small chain/franchise I've found to be so good in Glasgow. Nice chat with the lovey lady behind the counter, mentioned my good experience in Glasgow location & said I...

Always an inviting choice of snacks (quiche, pies, wraps etc) and cakes and muffins in the bright glass display counter. Love the spinach and feta slice which is so tasty, and the cinnamon muffins are yummy - we're fans of The Muffin Break franchise and...

Visited here for the first time this week. Had coffee and a croissant, served with a smile by a very polite girl. Definitely would visit again.

While waiting on train we had our breakfast here. We both had a large latte and a bacon & egg sandwich. Coffee was really good, the sandwich was good but just a bit too much fat on the bacon. Service was efficient and the staff...

Very welcoming staff - friendly & efficient. Fresh sandwiches & pastry - went for the ham & cheese panini - served hot, was very nice. Also nice choice of cakes, muffins & pastries - had the coffee & walnut cake - bit more walnuts than...

Anna and her colleagues offer outstanding service (and great muffins and coffee!) to customers. If you’re changing between train and bus in Aberdeen, this is the place to call in.

The service was good as well as friendly, and the coffee and triple chocolate was more than acceptable. The downside was the decor and needs refurbishment.

Place definitely needs a face lift - it’s very dark and depressing. The staff are very friendly and the coffee and scone were good. There is so much competition in Union Square - would do better with a new decor.

We had two coffees, one chocolate chip & one banana/berry muffins. Coffees were good and muffins were very tasty.

There is a lot of competition in Union Square and this one has the advantage of being very close to the bus station. That said, it is very dark décor and the in-cleared tables did not make it look particularly inviting. The food was quite...

Stopped by yesterday for a cup of tea and a scone. Really good, quick service, the scone was large and freshly baked and it was a really nice pot of tea. Prices very reasonable too. Highly recommended when you're looking for a snack rather than...

Popped in here for a toastie and coffee for lunch whilst waiting for an appointment. Nice clean premises ,dishes cleared as people left and a selection of soft / firm seating and tables to suit various needs. Fair selection of paninis,toasties,sandwiches and wraps along with...

Paid a couple of visits to the Aberdeen Muffin Break and had a pot of tea and a Ham and cheese panini - very nice. The tea is particularly good as is the carrot cake.

Went here for our breakfast as did not want a lot so just had coffee and bacon and egg roll the roll itself was really tasty with plenty bacon also the coffee was good as well the staff were very friendly as well Thank you...

Called in on way to watch T2 in union square, coffee & muffin was good, but the place was freezing, we did ask why it was so cold, and was told there was on heating in the premises! Can't believe that, might be broken! But...

The coffee, food, and cakes are very nice at this place. It's a little cold near the front of the store but other than that no issues - would highly recommend it!

We were looking for a snack before going on to a meeting. We stumbled across this place in Union Sq. It provides a very good alternative to a Starbucks or Costa Coffee. I appreciate the Muffin Break is also a franchise but it is much...

A lovely place for fresh sandwiches with a different, many types of fillings, great choice of muffins of all sorts, and very good tea and coffee.

Went last Friday and about half of the tables were occupied. The remaining tables had all filthy dishes sitting which nobody had made an effort to clear. Had to clear one table myself and found a small corner of that table which was just about...

Went here early morning for coffe and a bite to eat. They dont know how to make coffees. I ordered a Latte and a cappuccino and they both came out as lattes. The place was filthy, most of the tables were taken up by dirty...

Stumbled across this place on a recent visit to Aberdeen. It has a good sized sitting area and a fantastic selection of food to choose from. Paninis, homemade sausage rolls, chicken pasta bake, toasties, quiche and then the muffins!! Shared a chicken, brie and cranberry...