Muffin Break in Hastings

This place has god downhill. Very poor service. Guys handling food with bear hands, and wiping hands on apron. Dirty toilets. Tables not cleared or cleaned (sticky). High prices. What has happened to this place that used to be a reasonable stop for a snack. Avoid.

Muffin Break are generally good. This one is fantastic. Great guys running it and serving. Had a ham cheese and tomato croissant...never thought of that before 🙂👍 Latte presented perfectly. Soya milk. Toilets are excellent too.

Quick service. I'm centre of town. Watery mango cooler drink . Meant to be mango inside but Think they may gave put a splash of mango juice, wasnt good especially for that price. Lots of nice looking cakes. Red velvet was way to sweet and not proper buttercream. Mud chocolate cake was a bit stodgy but the ganache was nice. Staff reluctant to give me a box for a cake I wanted to take away. Wanted me to carry it a paper bag. No box Yorkshire pud chicken dinner wrap dry. Odd tang.  Over cooked on edges. Undercooked in middle. I gave it a try since unusual but wouldnt have it again. Strong coffee.

We came here for lunch today 15/04/24 and explained how one of us had a severe nut allergy. They told us everything that we ordered was safe. They didn't put on gloves or try to prevent cross contamination in any way. The panini's were burned slightly we had to carry our own tray over and every table was full of dirty trays. The restaurant was extremely loud and sounded like they were drilling the whole time but we tried to enjoy ourselves and not let it ruin the experience as the food was nice. We finished the panini's and moved onto the cakes. The coffee cake was good just very sweet but the fudge brownie pictured had nuts into it which lead to one of us going into anaphylaxis and struggling to breathe so we left the cakes and headed to hospital. A member of staff asked if we were okay I explained the situation he said "oh ok" he didn't care it was obvious honestly put me off ever going back the place should be shut down

I’m really unhappy with the quality of food here and I’m even more un happy the fact when I went to use the toilet it had literal poo on the toilet roll. Absolutely disgusting and unhygienic!! Avoid at all costs, not worth the expensive prices and the pooey toilet roll! 🤮

Horrible food. Rude staff. Overpriced. Will not be returning. I don't really have much else to say but this has to be 100 characters.

AVOID!!! I was served from the outside what looked like a good muffin however when I bit into it I was met by an over cooked top and a raw inside it wasn’t baked properly I ate half of it before I threw up. The rest of it went into the bin it tasted of raw egg. I paid £3 for the muffin and I was extremely disappointed. I understand that baking on a large scale can be hard I work at a bakery myself however I would at least expect that they would check to make sure that there muffins are properly baked before serving them to customers. My other issue was the way that the staff didn’t seem to care about their job there was not even a hello when I walked in. I understand hospitality is stressful especially over the Christmas period however I would expect at least a hello in return rather than grumbling and turning around. Disappointing muffin and rude service staff wont be returning!

What has happened to this place? Poor service Poor food And why is there no pork products? Its all turkey bacon. Go elsewhere people.

I’m very disappointed with this service since it has changed hands the food is no longer good. They have no sausage rolls or things with bacon in and have changed the ingredients in everything my family are disappointed in this

Went in for a coffee and cake with the family. A guard dog had been sick and the owner had apologised for the inconvenience. We were moved and the staff went out of their way to be unhelpful and rude. They made it very obvious they were inconvenienced and quite frankly were out of order. The family who had the guide dog had a zone put out around them with chairs and the staff gave the family disapproving looks every time they walked past. The family even asked for cleaning things to clean it up and all the staff could be heard saying was how the area was contaminated. Overall, won’t be going back. Shockingly poor, Muffin Break Hastings really needs to remember the customers are the ones who ultimately pay their wages so some basic respect wouldn’t go amiss.

There were four of us ladies all disabled, two young girls serving,after ordering we were called up to the counter to collect our drinks from far across the room, we were appalled by this we don't know if this your policy, disabled or not you pay the price to either drink or eat in and table service should be included, instead of use of thier mobile phones Much improvement needed within your shops

Was here before midday so there was plenty of fresh foods to choose from. Service was fine too…BUT I paid extra for soya milk in my drink!

The food was poor, my drink was cold and the workers where all moody I would not recommend eating here

So expensive for what you get. But aside from that, it would be really nice if you were acknowledged when you walk in and while you're waiting. We waited at the front of the queue for five minutes and were invisible as far as the two girls behind the counter were concerned. The service was slow and we had to watch while they very slowly prepared the last person's order. I would have left had my daughter not wanted to stay for her milkshake. I didn't feel like a valued customer and would probably not go again.

Popped in yesterday as on a little trip away so came up from Brighton. I'd herd good things so saw the place and thought I'd pop in. I went for a vegan almond and cherry muffin and the mrs went for the triple choc. Had a lovely chat with the staff there, they were chaty and friendly so that was good. As far as the food went, it was ok but nothing to write home about, 2 lattes that were decafe were ok better than Costa but that's not hard. Was a little disappointed but if in need of drink would pop in again.

Around 3:15pm on Thursday the 17th, I visited your Hastings store with my 18 month old, my partner, and his sister. We ordered coffees and food - a tomato and mozzarella flatbread and a sausage and egg bagel. We received them both stone cold in the middle, which we notice upon consuming the food. We had shared half and half. The following afternoon my partner had begun to have a bad stomach and around 8pm I also started to throw up. We were served by Ellie who was incredibly rude and patronising. The lack of customer service in general is poor and its very obvious that management lacks control. This was our first time sitting in and we will not revisit. We usually grab a takeaway coffee, but since your staff are incapable of even heating up food, we do not feel it is safe to order anymore. Beware if you want to risk your stomachs.

Unfortunately this place is clearly run by teenagers who are clueless about service and hygiene. Given we still have some COVID issues, non of the tables were cleared once guests left, the tea cups were filthy, the time just to order was well in excess of normal waiting times. The flat bread was ok, but killed in the microwave. The only positive was the breakfast tea was good. I won’t be troubling the establishment again, there’s plenty of other places in Hastings.

This is for the muffin break In priory meadow. I was served an out of date egg sandwich which had a day dot on for two days previous, the staff are clearly not very well trained in food safety as red boards were used for cooked meat and yellow boards for vegan and vegetarian. The milk for the coffee was burnt and when I asked about this the staff informed me the manager tells them to, I believe I saw the manager sitting on her laptop at a table saying nothing about the hideous service and poor food standards. I highly recommend you avoid this place at all costs if you value your health and like decent coffee.

Cold coffee, unclean tables and staff simply unwilling to help. There are far better places, my advice is to try Maple Leaf in Robertson street, absolutely knocks socks off this rubbish

When visiting muffin break I wasn’t very impressed with the service I received from Tasha. I found her very rude and blunt. Seems as though she is not in the right career if she’s treating customers like this. I will not be visiting again.

Just had the nicest blueberry muffin ever. So light and tasty. Naughty but well worth it! Also decaf tea available and soya milk for the coffee. Who could ask for more

I have visited Muffin break in Hastings many times, they have best coffee, cakes and some great food... staff are always very helpful and pleasant.... must go place 👌🏼👌🏼👌🏼

Came in today too sample the new peanut butter muffin and it was too die for, the girls behind the counter are very friendly,and the customer service all together was fantastic unlike a lot off coffee shops and restaurants they have even ordered more Sugar...

Enjoyed a delicious raspberry and white chocolate muffin, highly recommended you try one of these soon!

I've tried just muffins from here previously and had brought 4 for a family lunch. We all thought they weren't that great (I prefer supermarket own ones 😐) But we decided to come back and try and lunch on the eat out to help out....

I had a Lava cake and chocolate milkshake it was a amazing 😍😍😍 and staff member are good as well thank you

Table not wiped when requested. Panini almost stone cold when received. Incorrect drink order Argumentative staff when challenged.

I came here with my daughter to enjoy a coffee and cake while out shopping, no such luck. We had been queuing for 10 minutes watching 5 incompetent, disorganized members of staff failing to serve one gentleman waiting in front of us, not even acknowledging...

My favourite place for coffee in Hastings! The stuff are so welcoming and the muffins are a perfect treat!

Had a fantastic visit today I cannot wait for muffin break too open so I can sit in again, lovely staff,beautiful food and coffee out off this world !!

The best Muffins and sandwich with freshening coffee I ever tried, staff were very friendly and polite I will definitely go back and I will refer to all my friends and family to go there, the service was very quick and hygiene place to have...

Lovely food and lovely staff! Was a delightful trip on my lunch break! Will definitely be returning back!

I fancied a coffee while doing a quick shop in Priory Meadow so thought I’d pop in here for a change. What a delightful place. I only had coffee and it was very good. There were, obviously, a lot of different muffins to choose from!...