Muckys in Broxtowe

Great food , atmosphere, beers to choose from & polite staff .

Been to hickory’s nuttall approx 8 times and always had a fantastic experience however I haven’t been in 6 months. Experience was awful. Most concerning thing was the water jugs they give you. We drank the whole bottle and as we were waiting for the receipt we notice some weird stains all in the top of the bottle. On further inspection the whole of the top of the bottle was COVERED in some coloured grime. Kind of like it hadn’t been washed in months. I used a napkin and wiped the top of the bottle and the grime was RED, kind of like some sort of bacteria. Really concerning and even more of a worry as I personally suffer with health issues. Mentioned this to the manager who was robotically polite but said ‘it looks like lipstick’ it actually felt like a hint that it wasn’t bacteria and pointed it back to me! This was bacteria growing INSIDE of the bottle. Dirty grime. Manager wasn’t bothered. After this the lady serving was also rude Drinks didn’t arrive until after the food came out and food was average Really disappointing as have always been a huge fan of hickory’s. Never one to write reviews but I felt strongly about this bad experience and lack of an apology by the manager when we had been served water that clearly had growing bacteria on the inside! :(

Whilst expensive without the buy one get one free offer, the cocktails are very tasty and presented in a way that makes you feel like you're having a great treat. Staff friendly and helpful, pretty quick service! Where is letdown: very strong bad smell, particularly in the arcade which is also sadly lacking. Was excited to play in the arcade but the selection of machines with the overwhelming bad smell made us quickly steer clear of this area!

Service from the driver was exceptional. Food not up to normal standard as we have ordered from this burger place many times and have been really good. Will not be ordering for a while as we can find another place