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4.5

Based on 26 opinions finded in 1 websites

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Nº 327 in 732 in Pembrokeshire

Nº 82 of 161 Other cuisines in Pembrokeshire

Score
OpinionsNoteTripAdvisor264.5

comment_iconOpinions

A group of 6 stayed for one night on business. We were greeted with superb and friendly staff on the front desk and bar. Our evening meal was lovely with no complaints. I would highly recommend the lasagne and chips but more so the onion rings. They also served a lovely Pinot Grigio. Had a very comfortable night in this older hotel. It wasn't modern but very homely. We even had a continental breakfast set for us at 0530 in the morning on request and again the gentleman was lovely and very accommodating. A lively lonely feel with impeccable and friendly customer service. I would definitely stay here again on business or pleasure.

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MarieC3809 . 2024-02-21

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Such a underestimated country, with rolling hills and green pastures that fill your eyes at times blow your senses West Wales is a touring experience never to forget. Based central to where we wanted to explore, Haverfordwest is a small town within a stones throw from the costal route. It was the last Bank Holiday of May and a last minute decision to getaway. We found Mariners Hotel by chance and what a find!! Friendly staff took our last minute telephone booking and on our arrival booked us swiftly into the Executive suite for our two night stay. Fantastic facilities greeted us with a lovely and thoughtfully laid out room, so relaxing after a long drive. Following a very peaceful and comfortable sleep we made our way to the breakfast room where we were again greeted by a very professional front of house team that would not be out of place in a five star London Hotel. The full "Welsh" breakfast that quickly followed was superb together with the flow of coffee. Back to our room and then off to tour the Welsh Coast. The hotel runs with an oiled system where staff and the facilities work for this wonderful hotel. Truly value for money. It has everything the touring traveller requires when discovering this underestimated land, the belly of the UK and the beating heart of the Welsh.

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WestCountryWorks . 2023-06-05

MORE AT TripAdvisor

We have found this a very friendly place to celebrate family special occasions with wonderful food and great service. There is an excellent menu choice with well cooked, locally grown foods, beautifully presented. In a charming part of the town Hotel Mariners stands out, steeped in history, offering a warm welcome and happy memories. Thank you

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LindseyMPembs . 2022-08-11

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Stayed here on way up to North Wales. Room 29 was clean and comfortable, however had 3 steps down to the bathroom, so was glad had torches with us, as did not want to put light in middle of night. Would have been helpful to have a shelf in bathroom to put toiletries on. Had evening meal and breakfast in the hotel and the food was good and there was plenty of it Staff were very friendly Only issues we had, was noise from a nearby pub and the receptionist informed us it was a rough pub. Also because our room over looked the front, there was some traffic noise. Finally there were some inconsiderate guests near our room who slammed their doors several times between 3 to 4am. The receptionist did apologise for this

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fogbag308 . 2021-06-28

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Wasn't 100% clean and tidy but can't complain really when I had 2 out of 2 decent's night sleep. Didn't get an opportunity to try food apart from breakfast due to Covid restrictions. Breakfast was a takeaway sandwich, bag or crisps, yoghurt and bowl of cereal upon request. Would have preferred something like a crossiant in place of the sandwich and crisps. Very friendly and helpful staff Would stay here again 🙂

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aimeelb13 . 2021-05-15

MORE AT TripAdvisor

I stayed at this hotel during my road trip in Pembrokeshire coast. I thought the location is perfect as it’s easy to explore the coast from the hotel area. The hotel is quite good. I have no complaints. The hotel and room are well maintained. They had minimum cleaning service which is understandable during the pandemic. However they still served proper hot breakfast. The staff have done great job in providing service during this strange time.

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Leonardo A . 2020-09-23

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They could not make less effort. Don’t bother booking parking- they may or may not have anywhere for you to park- and don’t care either way. The place is shabby, full of battered woodchip paper. In the rooms the cups are paper. No water. Not clean. No pictures. No doors on the wardrobe. Breakfast- no choice expect you have it or you don’t. Budget every. No taste tea bags. Just shabby. Guessing no one comes back a second time.

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619mandys . 2020-09-06

MORE AT TripAdvisor

Evening meal in the bar area, well spaced tables, friendly and helpful staff. Traditional menu all nicely cooked and presented.

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keeng0lfer . 2020-08-16

MORE AT TripAdvisor

Lunch time is a good experience. Food options are good value, varied and the service is good. Evenings are good but it can be a busy but restrained place so don't always expect a quiet evening.

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Carole P . 2019-12-29

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I ate here alone following a function. The specials board was extensive and I was spoiled for choice. I ordered the duck and was not disappointed. Very very nice meal.

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Swpemb . 2019-10-08

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We had a very enjoyable dinner and the service was excellent. The food was very tasty with generous portions. The restaurant is at the far end of the open-plan the public bar, but not noisy ... except for the music from the TV above our heads which was distracting until it was turned off.

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Cazona . 2019-06-17

MORE AT TripAdvisor

A lovely night out ,atmosphere,food,service,staff could not fault anything,everything was exceptional,would highly recommend to anyone and will definitely be visiting again and very soon.thank you 🍾🎂🤗

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Teddyobear . 2019-06-05

MORE AT TripAdvisor

The atmosphere and decor is lovely, staff extremely nice and helpful, and the food is absolutely lovely

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Helen S . 2019-04-13

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Christmas dinner yesterday was OUTSTANDING. Superb polite and efficient service from the staff. Dinning experience was enhanced by the room not being overcrowded and management ensuring everything ran smoothly.

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swround51 . 2018-12-26

MORE AT TripAdvisor

Very good restaurant. Varied menu. Service was quick and very efficient. Would certainly use the restaurant again.

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121Reddragon3 . 2018-10-03

MORE AT TripAdvisor

The menu here offers great choice. The food is all freshly cooked to order and is served quite quickly and piping hot. The salad or vegetables served with the meals are lovely. The portions are generous and the food is well presented. Lastly the staff are very friendly and helpful and the service is excellent.

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Janet T . 2018-09-24

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My first visit to the Mariners hotel and restaurant as attending a retirement meal for a colleague. Lovely place and surroundings but the whole dining experience left myself and others really angry and disappointed!!A party of 24 was booked however due to valid reasons only 22 attended. All meals had been pre-ordered. before the evening.On sitting at our tables, the staff went through the orders and checked that all was correct, however due to 2 people not attending we, as a party were informed that we would have to pay for the meals of the non-attenders. Being informed by the staff that they had already 'been cooked!!' In order not to cause a fuss we accepted this although found it hard to believe that all the food had been cooked that far in advance!! We did request that the meals be put on the table as we were paying for them, which was undertaken.The food was good and hot on arrival and the majority of the party had good things to say about the meals they had ordered. The only negative was the duck sauce being a little heavy.This experience has left myself with not wanting to return to this establishment as I do feel that this request for payment of 2 meals out of 24 was unacceptable and if it was as stated 'already cooked', then it begs the question of freshness of the food!!The staff were attentive but a bit stressed during the service and I can appreciate the difficulty with the larger party number, however there did not appear to be any others in the restaurant that evening, which does make me wonder........

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Welshgirl1646 . 2018-03-10

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Dined here Saturday evening on a work's Christmas party. The food was very tasty and well presented and the staff very efficient. Our group consisted of about 50 people of mixed ages with no complaints. Would certainly return.

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lovetotravelWales . 2017-12-10

MORE AT TripAdvisor

Warm welcome ,great choice of food on the menu,excellent value for money,have never had a bad meal here would highly recommend a visit

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Teddyobear . 2017-11-04

MORE AT TripAdvisor

Well very good. I would recommend the lamb which was on the special board If there is a criticism it is only that the portions are too large. I suspect it would be a nice place to stay.

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jamestM1805HW . 2017-08-16

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Had an enjoyable lunch in very pleasant surroundings. Staff were attentive and pleasant and we were not rushed in any way.

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Alicat5264 . 2017-07-16

MORE AT TripAdvisor

Called for lunch on WEDNESDAY 29/3/2017 very pleased we did, home made tomato and basil soup followed by a delicious roast beef lunch. £10.95 which for a hotel was very reasonable, also very pleasant staff. We shall return.

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philip w . 2017-03-30

MORE AT TripAdvisor

nice old hotel in centre of town . Food quite nice if a little pricey but they have some nice specials and a log fire in the winter so quite cosy .

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Chrisbusy C . 2017-03-11

MORE AT TripAdvisor

Great menu pleasant staff food very good and varied good portion sizes only complaint car park a little on the small side but hotel not far from council car park

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Keith T . 2017-01-11

MORE AT TripAdvisor

Not a gastro pub nor restaurant but very good quality and good size portions. Well served and fresh. Attentive staff. Eat in restaurant or bar but when I was there there was no-one in the restaurant. There were groups meeting and drinking, singles and couples and families eating.

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geoffreykenward . 2016-10-14

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