Mr Wong’s Wok & Box ️ in Tower Hamlets

Brilliant staff and good food couldn’t ask for more!

Absolutely amazing experience, the food was top tier and generously served, not to mention the great and swift service and care received from staff and the atmosphere being perfect for all family and friends. Definitely will be coming back again 👌

I had a stellar experience dining here. The atmosphere was perfect, with clean and comfortable seating that made it easy to settle in and relax. The service was top-notch, our server was quick, friendly, and attentive and funny. The food was phenomenal, I left feeling like my money was well spent. Honestly, if the health department came by, they’d be wasting their time with how spotless the place is. They could probably eat off the floor.

Food was amazing and was provided with excellent service from the staf

Excellent food, amazing customer service. Cleanliness not an issue. Staff were very helpful in recommending options. Have been here already multiple times will definitely come again.

Thank you SO much to boss man Ali, Nicole & Nicole for going above and beyond on the service!!! The food was leng and the atmosphere absolutely banging!!! You have to go here!

Wai was lovely as she came and check in on us also Maria was fantastic and helped us choose as it was my first time here. I will definitely be back.

Ali the owner is a legend. Great food.

Food has been declining for a while now- just seems to lack in flavour (for reference got beef chow mein) but had to ask for extra soy sauce due to lack in moisture and salt. Took near 20 mins for the food to come, chips were cold but service was good however. Nicole was welcoming and relatable so points for that. Do miss the wok and box when it first opened.

Nikol was very helpful with recommendations and the food was incredible

Helpful and kind staff. The boxes lived up to their hype. Great dynamite shrimp and Mongolian beef was good too. Burnt chilli chicken was average.

Great food, great service, Nicole Lara was very attentive and friendly xx

The customer service is very slow been here twice and they have got my order wrong.

Very lovely staffs ,they make sure your well kept .food is the best i deffo will always come bacm

I was served by Nicole, who was helpful, polite and efficient, Please give her a Pay Rise! Excellent service 💯

Served by Nicole she we was so sweet and friendly defo will be back :)

Nicole was super nice and friendly!!!

Every soo often I go to eat here and the food is amazing, the boxes are allways filled to the top and they tastd amazing Staff is allways nice and you can even see them prepare your food

I recently visited Wok and Box, and I have to say, Nicole made the experience even better. She was incredibly friendly and welcoming from the moment I walked in. Her positive attitude and attention to detail really stood out. Nicole made sure I had everything I needed and was genuinely invested in providing a great experience. The food was delicious, and I'll definitely be back!

Great food, really good service, especially Nicole.

Served by Nicole she was nice and friendly

Food: 5/5 The Prawn Dynamite was crispy yet perfectly cooked and full of flavor. The Egg Fried Rice with chicken was packed with delightful flavors and made for a satisfying meal. Portion sizes were generous, making it great value for money. Service: 5/5 Maria served us with a warm smile and checked in several times to ensure everything was to our liking. She was attentive and made sure we had everything we needed. Atmosphere: 5/5 The restaurant had a beautifully decorated, clean, and well-maintained environment. It was a pleasure to dine in such a lovely and comfortable setting.

I recently dined at Wok Box and had the pleasure of being served by Laura, who was absolutely wonderful. She was attentive, friendly, and made sure we felt welcome from the moment we walked in. Her professionalism and warmth truly elevated the experience. The atmosphere of the restaurant was also quite pleasant, with a cozy and inviting ambiance that set the perfect mood for a relaxing meal. It’s clear that a lot of thought has gone into creating a space where guests can enjoy their time. Unfortunately, the food fell short of expectations. While the presentation was fine, the flavors and quality were disappointing and didn’t live up to the overall experience. It’s a shame because everything else was so promising. Despite the food, Laura’s excellent service and the great atmosphere made the evening enjoyable, and I hope to see improvements in the kitchen, as this place has a lot of potential. This review balances praise for Laura and the ambiance with constructive feedback on the food.

Theft. Disgusting crispy chilli beef. Drenched in honey. Nearly vomited. Binned and they said no refund on deliveroo. Chicken chow mein was horrible too and not how it usually tastes, no flavour today.

Awesome restaurant food was fantastically cooked with expertise and finesse!! Highly recommended and the halal meat was delicious 😋 well done MrWong if you really are real 👏 👏👏

Front of house staff were so helpful and kind, service was great. However, it took a while for my food to come and I had to keep going back as the kitchen hadn’t gotten items of my order ready yet.

Staff is amazing and very helpful, service was great. However, I could hear the staff talking and the kitchen took forever to bring the food out. I had to go back after 5-8 mins because my order hadn’t been completed and was told the kitchen hadn’t prepared my items yet.

Nicole’s service was lovely and efficient

The staff was wonderful and very accommodating, and the service overall was excellent. However, I could overhear the staff chatting, and it took quite a while for the kitchen to bring out the food. After waiting 5-8 minutes, I had to check back because my order was still not ready and was told that the kitchen hadn’t started on my items yet

I visit this joint 3 times a week it never fails food always bang on never bland full of flavours very tasty and that’s a big thing coming from a fussy guy like me…to top it all off the staff their are so friendly very accommodating always smiling always checking upon customers too see if everything is ok and that itself makes the whole experience the best. Food you can get from anywhere what matters is the staff and their service….no issues from my end. 10/10

I quite like burnt chilli chicken and the noodles were nice. However, maybe it's better not to get the prawn option; therefore, it was only 4. Clean and quick service, too.

Nikol was friendly and helpful. She advised me to try the house special which I enjoyed.

Chicken was great as well as noodles

Service was good very friendly, food is tasty it’s all Halal (HMC), first Chinese tast well and fully halal. Atmosphere was great seating available on ground and basement very clean. I used restroom that was so clean too. Next Mile End mosque. Paking available near by. Food serviced on a box I guess that the brand wok box.

The food was really oily and salty. barely any vegetables in it. They gave me 3 prawns.

Nicole Layla and Maria were specifically helpful and welcoming when I visited wok and box 5 star customer service

The food is nice but every time I order egg fried rice they NEVER put any egg in it. It almost seems like they're just trying to scam their customers and hope they get away with not putting the egg in. One occasion I can accept its an accident but literally EVERYTIME I order you NEVER put egg in the egg fried rice. Same goes for the noodles. When I order the noodle box which is supposed to have egg, it seems they just sent the cheap chow mein they have on their menu instead...

the driver assisted in supporting me with the delivery address and the food was amazing

Nikol serve us with very good hospitality at wok and box Today at Dinner I have invited my family friends there And the food was nice They love it

Best Chinese food in London by far! Service was amazing and the food matched. Mongolian beef and Sweet and Sour prawns were both incredible! Will definitely be visiting again soon!

The food is very good what ever the box you choose. Don't hesitate to try the fish chips if you come. I've spend a great time. There is a cosy room downstairs and everyone is nice and professional. Thank you Maria Laura for your care smile and effectiveness.

I HOPE THIS REVIEW REMINDS YOU THAT IF YOU OFFER A DEAL “ buy one get one free” YOU NEED TO PROVIDE THE FREE ITEM, I HAVE SEEN MANY REVIEWS STATING THE SAME THING. IF YOU CANT PROVIDE IT WHY PUT IT UP?, I COULDNT GET A REFUND OR COMPENSATION EITHER

The food is so good!! Laura is amazing and so kind.

Good value Chinese food, made properly not like some Chinese place that have no idea of how to prepare Chinese food. Price's have gone up, but food is still good

Finally, prawn toast where you can actually SEE and TASTE the prawn.

Missed item, was looking forward to the dynamite chicken..

Very nice 👍👍👍👍 swamp from salaam Scorpio

Amazing food, tastes great every time. Would highly recommend to everyone. Everything is delicious 😋

One place where you will get absolutely amazing Chinese cuisine with great customer service and in dining experience!!

The best Chinese restaurant in town. The food tastes great. The service is excellent. The only letdown is that they serve the food in a box rather than on a plate.

Had a wonderful experience here. Wai and Leila were very friendly and very nice to make us feel welcomed.

alot of money for a box of rice and few pieces of meat and not much flavour at all

Best spicy mixed meat chow mein great quality and taste 10/10. perfect spices and ingredients used.

One of the few halal Chinese restaurants in the local area that actually serves decent food.

Should’ve ordered their chow mein sooner!! Freaking mouth watering especially when starving. Thank you yet again for the amazing meal!

Takes orders up until 11:30 on just eat. Ordered at 10pm. Driver arrives. Restaurant is closed. App has now been stuck on preparing order with a delivery time that keeps changing ahead 5 minutes. Either turn off your delivery tab or fix your delivery times. It makes no sense.

I love the food here so much, especially the chow mein with burnt chilli chicken and the meal deal box. It’s so delicious that I come from north west London to have it. It simply makes my day having it. I’m bringing back my friends to try it as well. With affordable prices and comfortable seating. It’s the perfect place to dine solo as well. Honestly I hope this places becomes a franchise that opens branches all over the UK since this is some of the best food I’ve ever had in my life.

Food was quick, but not too quick. Very flavoured and extremely nice staff. Thank you

So happy my special request was dealt with! Even more happy with the quality of food as always. Thank you so much again!

Why have you got a buy one get one free offer that you don’t honour ????’makes no sense !

Alexa was very helpful thank you for your service you was amazing

The customer service was good, the people were really friendly, polite and considerate. As for the food, the noodles were tasty and I enjoyed the beef, good portions, however, next time I'll opt for the "extreme" flavour should I ever pop by again as a customer. Glad to see HMC

This place was amazing. I've heard good things about this place, I finally got to try it. This place is big and easily accommodated my family of 30 ppl. It's like we hired the entire basement floor. The staff was really good and professional. The manager went out of his way and offered us so many starters on the house. A big thank you to the waitress named Samuella, she was amazing! Took care of all our orders. She was very hospitable, respectful, and patient with us all. She deserves a raise! A must visit if your coming mile end. Oh one last thing. That mint drink is too good. I ordered it too late and then I couldn't order another one as the restaurant was too busy. I am definitely coming back to this place. Thank you Mr Wong!

Wonderfully good experience. 🤎 To accommodate a large group, with quick service, and greater food. Lovely atmosphere in the store, with great hospitality from all the staff. Was even offered complimentary sides. Samuella was a real ⭐️, ensuring the food was correct, making sure of dietary restrictions, and food arrived hot and delicious!

Saumella was such a good server

I enjoyed the pasta and shrimp. Awesome taste

This place looks like Wagamama. inside is so so clean all I see waitress constantly cleaning,food is really nice staff are very polite and nice basement seating for family and again this restaurant is very clean.

The food is fine. But one box is missing beef…

Foods amazing Staff are friendly

Food was good but..£1.49 for extra prawns and only got two..

Great taste and portion, would order again. A bit on the expensive side tho… £11 for just one box is a bit of a stretch, hence not the 5 stars

I have only been here the once but throughly enjoyed the food, was cooked very well and the wait was not too long, portions were generous. the meat to noddle proportion was good so canot complain would go again

Food is spicy and nice but portion is small for the price, nice place to sit in with family

The food was so tasty and delicious. Everything was sogood, especially enjoyed the prawns. Definitely worth it.

Best wok we have ever eaten in london, staff very friendly and helpful. A very clean restaurant that is easy to reach. We will definitely come back, highly recommended to everyone.

Friendly atmosphere and food was delish.

Great food fantastic service, definitely should try it, plenty of seating family friendly and above all one of the cleanest and hygienic places to eat out in East London 10/10 all the way

I love this place. Whenever I go that area I eat their food. FOOD is very delicious. Recommended

Great halal food. Amazing quality and fast service. All the staff are so nice and friendly.

Food and service are very good. All the staffs are very welcoming and friendly.

deliver driver found my door no problem. Food arrived very hot spices was just right potions was nice food tasted great thank you! Will order again

Really nice atmosphere and excellent food

Great food, full of flavour and fast service. My go to place, never lets me and the family down. Greater customer service, thank you to Vivian and Samuella for looking after us.

Food, ambiance, customer service everything was brilliant. Thank you Mr Wong’s Wok and Box and thank you Samuella for your brilliant service!!

Noodles were good though needed salt. Rice felt overcooked/burnt but just about edible. Hope standards are improved back to how they used to be.

I was looking forward to this but I was hugely disappointed. The Wings were dry, the Noodles needed a main sauce. You can buy additional bog standard sauces. The chips were crispy.

The smell got me inside and they had a great offered. My child did not wanted it to eat but he watched the cooks making the food and he ate half of my fried rice and Mongolian beef. We only order the fried rice and the beef for both of us. Samuella was extra nice and she showed him how to watch the cooks. She has excellent customer service skills. We will be back…

I went to the branch in mile end and the staff were friendly especially Samuella,she took my order and was very attentive and helpful. The food was also delicious too.

Checked online and found gluten free options, so I went here for lunch. I checked with the server when I ordered to confirm that it was definitely gluten free and she referred to the allergen menu as being the source of truth. What arrived appeared to have soy sauce, so I queried it the kitchen confirmed that it did have soy sauce which contained wheat. They remade it in a very disgruntled way, didn't even push it to the front of the queue for me, like it was my fault. I won't go again. They either need to update their allergen menu or train their staff better.

Very bad salt & pepper prawns don’t get them not nice at all

Great find! Visiting London for a gig and don't know the area. Wandered in off the street and so glad we did food was excellent and the staff are all really friendly. Only 4 stars for atmosphere as the downstairs dining room was quite claustrophobic. No worries there was plenty room upstairs Do look in if you are in the neighbourhood

Amazing service from wai food was also amazing

The food here is immaculate, the taste of everything was 10/10 and it's a must visit with good prices in this day and age,The service is unspoken of it is and so indescribable.Staff member Wai is the nicest person to speak to and helps you with recommendations and it gives an authentic Chinese vibe.IT IS A MUST VISIT

Amazing fried rice with delicious options too! Top notch customer service from Samuella!

Was stingy with the amount of food such little portion for the price

fed up of missing food items or wrong orders and having to pay for their incompetence and not getting refunded for their mistakes

Very stingy with toppings only 2 pieces of shrimp received in create your own box...

Server was very friendly, food was delicious but bottom floor smelled bad.

Very tasty and a lot for the price 😀 was served by Samuella my family and I were very happy with the service

ordered the special rice, but they made it extremely spicy without offering an option to choose a level of spice at all, food was inedible, far too spicy, very unclever decision from the restaurant to do this, and is actually incompetent, I'll think twice about ordering from them again