Based on 338 opinions finded in 1 websites
Based on 338 opinions finded in 1 websites
Nº 330 in 1409 in Kirklees
Nº 4 of 41 Pizza & Pasta in Kirklees
Opinions
This spot is great to visit with a family nice dinner at mrts batley recommend everyone to have a food once there. The taste is always immaculate
Khair O . 2024-08-17
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Had 2 lovely meals here this evening, staff were friendly and attentive, service was fast and food was hot and delicious, the cn portions were generous too, Cheesy stir fried donner with chips, smash cheeseburger was stuffed!! I will be coming again very soon *****
Wendy . 2024-08-09
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i rang in to place an order. a young girl took the order ( SH) that i had to repeat several times. Went to pick up, got home only to find that items were missing. I rang up and the same girl (SH) who took the order blatantly turned round and said " its not my problem" . Absolutely disgusted by the customer service. I get that she may have not packed the order BUT to just turn around and say that's not my problem is absolutely despicable. When i rang in to speak to the manager the manger called her over to apologise and we could clearly hear her refusing to, she eventually came on and rudely said "im sorry and went off". Some feed back To the young girl in question, YOU took that call, therefore you are the face of the company. Any issues arising IS your problem. You took the call so deal with the issue if you cant do that then step aside and let the professionals do the job ! The least you could have said was "I apologies let me speak to the kitchen staff". To MR T head office and management team you should be more selective in who you employ as your staff represent your brand. The food has always been good, BUT you've lost my family custom. the manager tried to offer us refund and we said donate to charity as we wont be stepping into the place again. we wont be disrespected in this manner.
ZAYNAB R . 2024-03-25
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[1/5] 2/10 for great delivery service (via UberEats) A picture says a thousand words!? This will have you pulling your bottom jaw from the ground! “Parmesans origins are widely attributed to post-Second World War in Middlesbrough, Teesside/Cleveland, in the North East of TheUK.” -Google ‘Parmos’ have always given me that comforting, nostalgic (little bit naughty, a lot of a bit nice) feeling; a deliciously indulgent treat compared to the local chippy growing up near Barnard Castle, Durham I’ve had parmos of all sizes, prices and varieties and unfortunately this one from MrTs… …DID NOT HIT! Sooo disappointing! Quick Review… The portions were ridiculously small for the I price paid! And the quality questionable at best. What would usually be a ‘half-Parmo’ from other takeaways, this is presented as a full Parmo and costs… …nearly £13.00!!!??? (Plus delivery and fees). That’s for one grilled chicken breast with bechamel sauce and a sprinkling of toppings, served with a small portion of insipid chips and a tub of creamed cabbage. I went for a HotShotParmo! Which is always nice and spicy and popular! I wanted to see what MrTs had to offer. Firstly the box was a small pizza box, (fine), maybe it was crammed,who knew!? So I open the box and wham!!! Instant disappointment. Look at the pics. Absolute joke. Chips were mid, not crispy and a third had some sort of dark spot or blemish… again …NOT 13quids worth! Now on to the Parmo itself…. Very tasty, creamy and rich sauce, fair (not great) amount of toppings depending on your selections made. Parmos are supposed to be bigger than your head and cost from about 8/11quid with chips and salad, then half’s 4.50-6? This was not for me! Possibly the worst Parmo I’ve ever eaten There was a sliiiiiiight caramelisation of cheese, but not quite ‘Parmo-style’, which is browned, crispy edges and a lovely mottled brown cheesy topping. And quantity of servings… what of ripoff, no thanks! It’s just not what you expect from a 13quid bracket takeaway meal. Best thing was the creamed cabbage which probably comes in a large tub! (3/10 for (2) delivery and (1bechamel/cheese
Martyn Pickles . 2024-03-23
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Thank you for messing up order for all the doctors yesterday at Dewsbury Hospital. We were all unable to have lunch and you don’t even have the decency to rerun our calls. Unacceptable.
ArunBains . 2024-03-21
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Awesome food love the pizzas. Good place to sit and eat. Also friendly staff especially tayyab who always meets with a smile and goes out of his way if we need anything.
Sightsee37269796986 . 2024-02-10
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I ordered lahori chicken parmesan today and it got ready quickly and it was very tasty as always and a great staff today….
Rashid E . 2024-02-07
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Been meaning to write this review for a while! Ordered a Chicken Parmesan and something else for my partner via Uber Eats on 30th September 23. When it arrived the Parmesan was missing the chips so we phoned up and spoke to a gentleman who accused us of lying and said there’s nothing they can do. Unfortunately for them, I was 9 months pregnant - being accused of lying whilst starving and heavily pregnant is not a good combination! Therefore I drove down to the restaurant, Parmesan in hand to show them that they had indeed not included the chips. The young girl on the counter couldn’t have looked less interested if she tried however the older man on the counter (who we spoke to on the phone) soon realised we were in fact not lying and I was in fact very, very pregnant. He apologised and opened up a closed seating area so we could sit and wait for fresh food to be cooked, he also offered us free drinks. Another guy behind the counter (I assume the manager) was also ridiculously rude and despite showing him the box with the chips missing, he stood by his deluded view that the chips were included originally. 1. There were no oil marks or any chip residue in the box which I would have expected to see if they were included and 2. Why on earth would I drive somewhere in that state over some chips if I had them in the first place?! We ended up waiting ages for the new food to be cooked and during this time, a younger guy who seemed to be clearing tables kept approaching us asking us to leave a good review and include his name. He was so pushy and we felt uncomfortable, my partner had to tell him that getting good reviews isn’t going to happen if he approaches people in this way. Just an odd experience all round but I’ve given 2 stars, 1 because the food was actually really lovely and another star because I went into labour the next morning - cheers Parmo!
Beckie S . 2024-02-05
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Terrible donner very hard complained to staff and was told just eat it that's what everyone does staff on counter very rude
Usman F . 2024-01-24
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I ordered from Mr T'S Batley, on the 17/1/2024 I ordered pizza's Donner pizza and Fries 2 total amount was £13.00 but there pizza did not taste nice at all it was bitter taste when I ate it, so please refund me my money back into my normal visa account immediately for this item. Please reply ASAP about this my email is at saikahimran@gmail.com so please refund me my money back into my normal visa account immediately.
Saikah I . 2024-01-20
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The food is great every time. However the general service is disappointing. Long waits for food orders even when the place is quiet, missing items on most visits, and ridiculously long delivery waits Waited 45 mins, nothing arrived, delivery time got pushed back by an hour, and then after that hour, they cancelled the order Wanted to treat my partner to their favourite food on their birthday, really killed the vibe
Brad M . 2023-09-12
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Absolutely disgusting was a dead fly in my chips a hair in my burger and waited over an hour when was told 30 mins, when it came the food was cold and the driver said Inapropriate sexual comments to my wife. Avoid this place at all costs
Elysha P . 2023-09-08
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Me and a friend ordered this food on Uber Eats as a last resort. We got a burger with fries each. Starting off with the fries, they were soggy, dry, cold and had no flavour whatsoever, it seemed to us they had been left out for hours. And where do I even begin with the burger?! The bun was soggy, the meat was dry and fatty and the salad inside was not fresh at all. We were both left feeling extremely ill and couldn’t even complete our meal after paying over £25 for it, which was a huge waste of money. We would not recommend this restaurant to anybody no matter how hungry they are and will be in absolutely no rush whatsoever to be going back ever again.
Ella R . 2023-08-23
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One of the best places to eat locally. My family was served by Tayyab and Anwar. The service was great, they were friendly and very helpful! Great food and we didn’t have to wait too long!
Zahra A . 2023-08-19
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It's a shame to write this review as we came with friends and young children during the school holidays 99p kids meal offer which was very good. The food was of good quality but unfortunately as an overall review including service and conditions inside Mr Ts Batley I have to give a 'poor' rating. Poor service: * we came as a group of different families so ordered separately but explained we are together. They gave us one buzzer so we could get our food together. The first order came, they said wait two minutes for the second order, we waited and waited, by now the first family have eaten their food (kids are hungry so we couldn't ask them to wait). I returned 3 x and the food was still not ready, I could see the kids burgers were boxed but first time told I had to wait for the chicken box and only when my friend came they said ok take the burgers BUT I was still waiting for my meal. The staff were nice and polite enough but had no understanding that we were a group with hungry kids, the rest had eaten and I ended up eating alone. The point of eating out with friends is so we all eat together. They kept saying 'sorry just 2 minutes' one staff even saw me and asked 'youre still waiting!?' In a shocked manner. No offer of discount, return voucher or some consolation considering the situation, only because I happen to be a quiet customer who doesn't want to get riled up. Had I maybe been aggressive or been a man they might have treated me differently??? * poor conditions I attended on 11.8.23 at ~2:30pm, it was a hot day. There are no blinds/curtains to provide shade and the main area with large bench had a lot of sun shining through. When we asked if we can sit in the larger area we were told it was for pre booked groups only, but the entire time we were there noone used it? We asked if they can put the AC on and got told 'i dont even know if we have that'. We could see big AC units but can assume they don't work or never used due to cost. It was hot inside and not pleasant at all. It was not busy, they had a lot of staff and I just felt very disappointed at the service and my overall experience eating in at Mr Ts Batley.
famulla . 2023-08-11
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Customer service was incredible especially from worker called Zain and they are fast when giving the food.💯💯
Aaliyah U . 2023-08-06
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Food was amazing. And the service was fantastic Zain was super helpful and very kind. Best food on Wimmy Rd
Reena h . 2023-08-06
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The food and the service was great. It was an outstanding experience also the waiter Ashraf was very friendly
Omar H . 2023-07-30
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We had a very good experience, The food was great and the service was very good specially the waiter ( Ashraf ) was very helpful and friendly.
Khaled H . 2023-07-30
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Anwar was very helpful and efficient at front of house. It was my first time on recommendation also. Overall experience so far very good.
Paul R . 2023-07-17
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£10.95 for portion of parmesan with no drink just too pricy n all I got was more chips than parmesan not worth the price just pathetic.
Odyssey09095397264 . 2023-07-17
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It has good food for a decent price for what the food is , the environment is very nice and the vibes are immaculate and the music taste is amazing
Uzaifa K . 2023-07-08
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Haseena and Sabah , good customer service , always giving there best in welcoming us , they both deserve a pay rise x
Bilal M . 2023-05-15
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Absolutely outstanding customer service from all especially Biggie. The food is always spot on can't fault it. From BRI team
Umrana G . 2023-05-14
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Amazing food, everything is fresh & hot. Clean place. Customer service is outstanding, always go above and beyond. Come here most weekends. Absolute gem of a place! ❤️
VictoriaRuthH . 2023-04-08
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Amazing service (raheem), great food - first time ordering will definitely be going back, quick delivery! Absolutely recommend!
287victoriaw . 2023-03-27
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Loved the Parmesan and my friends enjoyed it too.lovely service staff were amazing highly recommend
Farah I . 2023-03-17
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Had a meal with friends really enjoy Nice environment and delicious food best parmesan 😋.lovely Food
soniakH7531DO . 2023-03-17
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The burgers, curly fries and the sauce were all 10/10! Brilliant service from Dana, who was patient whilst we decided what we wanted! We will definitely be back.
tmaoba . 2023-03-06
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Shocking!!!! Chips were bland had no taste and they were cold. Burger I ordered was the double decker quarter pounder. It was advertised with lots of toppings including 2 patties, cheese, lettuce, onion, burger sauce in a bun and chips. This is what I got...
mxddy1chxmbers . 2023-03-01
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Ordered from here a lot but left it for a few months and it has gone down hill massively the quality just isn't there anymore it used to be packaged and well and well presented now just thrown each item into cheap white takeaway box...
jacksO520YG . 2023-02-20
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We ordered several items from the menu and none had been cooked well. 1)The burger was cold and had no taste. 2) The parmo was burnt underneath, the creamy cabbage was stale and I could count the number of chips 10 in total..lol. 3) The...
374moc . 2023-02-14
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No passion in making the food!!. Salad missing. No steamy veg.! Portion size extremely small for the high price. Ordered a f few times. Everytime there’s an issue . Last time filled with chips and little donner. Very very disappointing. !! If you don’t want...
masiullahk2023 . 2023-01-11
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Called on chance and glad we did. Had chicken burgers, popcorn chicken and pizza between us and , apart from the brioche bun falling apart, the food was excellent. Service eas friendly and helpful, and comments regarding brioche bun basically spoiling the eating experience, were...
lindakjps . 2023-01-07
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Just had a burger and fries both were brilliant also the staff are great use this place as I work over the road never had a bad meal yet I've had kebabs pizza but the best are the burgers.highly recommended
Keith R . 2022-12-23
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Fancied a change, so went to Mr T’s at Batley for a take away, Our order was 1/2 chicken & rice, very nice, just a little bit spice, great price, Peri chicken burger, good size piece of chicken, very tasty, Margherita pizza, Doughter said it...
Excursion369707 . 2022-10-21
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Always tasty food from here with speedy delivery and friendly drivers. Last nights order was so yummy and came with a cute little note and some extra wings. Thank you guys!! Highly recommend the parmos, its hard to get a decent parmo away from the...
GlobetrottingGal1984 . 2022-10-21
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The food was amazing and tasty really good service definitely recommend this place and will be back again
shabinai2022 . 2022-09-07
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Well to say I'm ordering a combo burger with steak chips (which are the same price as fries) some extras like curly fries cost more but twice they tried to make steak chips an extra quid, i dont particularly like drinks in cups with paper...
Tomazzi420 . 2022-09-01
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Please double check your order before leaving always amount charged as few times incorrect change. wrong order processed. last night ordered 2 large milkshakes waited 45 mins got 2 regular at price of large. ordered Ferrero Rocha got 2 Aero mint and don't provide receipts...
ADAMWHITE125 . 2022-07-18
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Although a great restaurant experience must include great food, a bad restaurant experience can be achieved through bad service alone. Ideally, service is invisible. You notice it only when something goes wrong.
hamzaaslam978 . 2022-07-14
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I always eat from here and to summarize my experience with one word and that is “fantastic”. Whatever i taste, the service, hospitality is absolutely perfect. Highly recommend it.
ashy212 . 2022-06-25
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Throughly enjoyed our meal .. ordered a variety of different meals as they were quite a few of us but overall the food was spot on . Would definitely recommend. Service was very good even though it was busy we were served and looked after...
NawazR1986 . 2022-04-30
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For Halifax branch but cannot find a page anywhere to leave a review for there. Ordered after 20:30, food arrived after 21:00. Chicken burgers were spicy ones even though we ordered the non-spicy ones (mum’s going to have unnecessary ring sting), chips were cold. They...
Rosie S . 2022-04-08
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Called today for lunch as passing close. The menu is enormous so much to choose from. It's a fast food joint with extras. After finally picking something it came in a reasonable time and tasted fantastic. If I lived close by I'd try the lot....
markstokes2 . 2022-01-29
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Not clean inside every table needed wiping down the place needs a good cleaning management....including the toilets shame on the bosses
alexss602 . 2022-01-16
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Burger must have come straight from a tin. 25 min wait even though it was near empty. Really poor. Would rather have put a Rustler burger from the co op in the microwave. Chips were a solid 7 and the pot of spicy tomato sauce...
Andy G . 2022-01-12
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Genuinely, whenever I polish off a Cheetos burger I actually feel like the world is giving me a cuddle. I absolutely can not and will not fault this place. 10/10
Sxwrz . 2022-01-06
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Called in to grab a quick bite to eat and was serverd by a lovely woman called erum ( I think ) nothing was a problem to her you’ve made a lifelong customer and shes an absolute asset to you ! Thank you
troyk788 . 2021-11-16
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Came to Mr ts batley after being recommended to me by one of my friends. I can happily say I’m glad I came down from Rochdale to try it out. The food arrived within the proposed wait time Adam had gave us when we ordered....
Ahmedb9031 . 2021-11-12
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Getting orders wrong then making you wait longer and the delivery takes long plus not the first time
Sp4727 . 2021-11-07
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Get same Everytime always nice. Adam is always sound Fast and always spot on. Me and my mates come every Friday
415robbiej . 2021-11-05
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Orders for delivery at 7:00pm and didn’t turn up till 9:00pm i will not be ordering from here again as this is not a “fast food” takeaway
JAMESDAVIDBB2021 . 2021-10-31
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Came in with my 2 brother and mother. I can’t fault a thing they did. Outstanding customer service since the moment I walked it, my brother can be awkward sometimes with what they eat and they happily catered to this without complaints, all correct the...
Aaliyah3211 . 2021-10-28
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I ordered Mr.Ts via Uber Eats. I had the Cheeseburger and fries meal with a Meat Feast pizza and a soda. The burger and fries were okay. The food was cold. The fries were hard. Well harder than any other fries I've had. The burger...
Lets_Island_Hop_ . 2021-10-21
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Came to batley branch today with Harry and food was amazing Adam made the experience better with his good service brought food over to us and made sure everything was first class
blR4005KN . 2021-10-01
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Came from out of town to mr ts batley and Adam took great care of me and my mate 5 star service best about really happy to have come down
Z8361OQharryc . 2021-10-01
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I ordered a donna Meat and chips large it looks more like a small and it was freezing cold for £10.50 as a rip-off not happy at all
Y8713EYjoshuan . 2021-09-30
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first time we visited Mr Ts came from sheffield, delicious food and excellent customer service from the dedicated staff members Areeba and Farhaan who helped to put the little girl at ease and for us to enjoy our meal out.
131umerg . 2021-09-25
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Very nice food definitely coming back and amazing customer service by Aribah and all other staff very friendly.
keirac261 . 2021-09-24
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We were on a 1 hr lunch break and decided to try Mr Ts in Batley for the first time. We asked the server what the difference was between a combo meat burger and combo burger he wasn't sure so ordered the meat combo burger...
andyw666 . 2021-09-23
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Beautifully decorated restaurant MRT love all the time to come and have some deserts with friends and family. Thank you adam for everything.
874kirans . 2021-09-19
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Good customer service from Adam come from Sheffield great experience from the team will be back in future great food plus service milkshakes make by Adam were really nice we got a couple of gypsy kings
mohammedhO3602QR . 2021-09-15
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Went in with the family to treat the kids before going back to school Food was great but didn't enjoy my time there me and the kids wished we had ordered takeout and brought it home to eat The music was extremely loud very rude...
Customer221221 . 2021-09-11
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Visited here a few weeks ago with my friend, the food was really tasty and perfect temperature. The service was also v friendly and helpful.
891israk . 2021-09-05
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came from huddersfield with friends was a nice experience was better that we had adam as our host who made sure everything was ok for us.
T7241PPbilala . 2021-09-03
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mr ts batley came from hudds was nice and great srviwc from adam will be coming back made us feel welcome after we walKed in.
tayebak2021 . 2021-09-03
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Amazing food and the best service ! Always feel so comfortable coming into Mr T’s and that’s down to the great staff that serve you. I’ve been served by a girl called Hana the last few times I have visited and I can honestly say...
568aishahk . 2021-09-03
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Had a great meal out with my 3 boys went with my sister and her 2 boys also. The waiter that took us to our table and served us was called Adam a great guy the boys loved him and enjoyed chatting with him. The...
325attiab . 2021-08-29
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Come to mr ts to pick food up and Adam greater us and helped us out massively very big asset sorted everything out for us so we could enjoy our meal at home
14zaidm . 2021-08-28
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Good service from Adam today looked after me and the lads when we came out for a meal after a while due to Covid restrictions
709hasnainq . 2021-08-28
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Came with family and the food and atmosphere as always has been great. Favourite place to come and glad it doesn’t keep dropping its standards. And a big thanks to Adam and Asif, very helpful and personable staff .
Woody3162 . 2021-08-28
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Good service from Adam today seated us and brought everything to our table first class service like a waiter top man and top service can’t be more happy.
hirstyb . 2021-08-27
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Come from hudds to try the food out and wasn’t disappointed at all the food was great and service from Adam was out of this world will be back in future this lad needs a raise lol.
jacobeR8928FE . 2021-08-27
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Really great place food was very nice, came with friends and we received the best service from Adam .
L5824WCcameronm . 2021-08-27
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Banging food was great service from Adam also who looked after us and sorted everything 5 star service was good all around
joshuatX5206LA . 2021-08-27
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Good customer service from Adam would recommend highly good food aswel 5 star nothing wrong at all zinger was banging
Jake D . 2021-08-27
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Adam Really great service and made sure we had everything we needed!!!! Thanks adam we will definitely be coming back
izzyl872 . 2021-08-25
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Such lovely staff and great customer service. Especially from Adam, what a lovely asset to the store. Nice to be again.
L6544AEisabelf . 2021-08-25
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10/10 service and food tasted great, friendly people, highly recommend, amazing customer service from adam!
khadijaa641 . 2021-08-25
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Visited Mr Ts ( Batley) on Sunday 22nd August 2021 at 4pm. And was appalled by the service and food provided. * Firstly myself and my children waited a good 20-30 mins for food. * I ordered 2 pizzas and some chips all of which...
Sabila J . 2021-08-23
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Hi I visited mr T today with my mum and sisters, it was a lovely sitting area the food was served at a good time, the person working there name Mr Saeed older man he was very helpful kind polite gave excellent customer service kept...
safereenak . 2021-08-22
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A very big thanks to aadam for his 1st class service very attentive and excellent recommendation for food 😀
kasamm2021 . 2021-08-18
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Adam was great seated us and looked after everything no issues what so ever will be back soon can’t complain with anything great
dawoodm709 . 2021-08-17
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Came here with the boys Adam was our host looked after us brought food and drinks to us 5 star service will be back
mannyh880 . 2021-08-17
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Ate at mr ts today at batley branch wasn’t disappointed great service from Adam looked after all of us
safyaanh2021 . 2021-08-17
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Excellent customer service and hospitality helped us out with everything we needed. Fat munch come to mr ts if you want great service and great food by aadam
Waxheed_M . 2021-08-14
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Good customer service by Adam,great member of staff gave excellent customer service & the food was on point, really good worker,dont find many people like Adam👍
qausaina . 2021-08-13
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Awful service. I waited 30+ minutes for one milkshake and I had to go and ask where it was and they hadn’t even started making it. The place was extremely quiet too, we were the only ones in the restaurant when we had ordered.
3khalisahpatel . 2021-08-13
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Came to Mr T’s batley for my nephews birthday, food was amazing and had a great experience and I would like to call out the brilliant service from Adam who made our meal experience even better!
986adilr . 2021-08-11
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Went down to mr ts in batley last week, received some excellent service from zahil, made me feel very welcome and comfortable, I Coudnt decide what I wanted to eat but zahil recommended me some of their best sellers and I was so happy with...
sullys417 . 2021-07-13
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The three ladies at the burley road branch were absolutely amazing. They were very friendly towards myself and my son and made us want to come back. Thank you yasmine, Asme and Erin.
eggy12018 . 2021-06-29
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My Partner and I have been to Mr Ts the 1st time and it will definitely not be the last. Mozam served our food and was very friendly. All in all super tasty food, great price and friendly staff. P.s the milkshakes are the bomb!!!!
K3341WYclaires . 2021-06-29
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Sufyaan Kholwadia made an amazing burger and provided quality customer service, I was really pleased with the service.
zaahidp2021 . 2021-06-14
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Ordered from uber eats. Rang and asked for no lettuce and stuff and they sorted it. Spicy burger sauce was amazing 😋. It was nice food, good quality.
SwaggerMcDaddy . 2021-06-06
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Called in for a quick bite to eat with a friend on my way home. Great friendly service in a clean safe setting. Can really recommend the doner kebab home made and one of nicest I have had really fresh. Will come again
AndyLondonderry . 2021-05-22
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I ordered food the other day and I had great service from a lass called Hannah. she was really kind and polite towards me.
24ebonyb . 2021-05-06
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someone called hannah served me last week and ive got to say her customer service was top notch she was kind friendly and extremely helpful in the store and over the phone. she was very patient and even helped me decide what to get as...
samwS6956DO . 2021-05-06
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Myself and my husband as well as my work place at BRI Hospital, order from here every so offten, we have never been disappointed. The customer service is fantastic. The food is always on point, tasty, warm and moreish, Allhamdulilah for there amazing teamwork!! from...
Shah_Reshma . 2021-03-13
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Great food and service. The chicken burger and chips were delicious, the chicken burger had good flavour. Would order again from here.
Mari-yahhhhh . 2021-01-28
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