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3.0

Based on 28 opinions finded in 1 websites

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Nº 2589 in 2913 in Edinburgh, City of

Nº 90 of 108 Chinese in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor283.0

comment_iconOpinions

They offer delivery but it takes 90 minutes. When you bring this up with them, they say Just Eat estimates 90 minutes. Most people don't order food 90 minutes ahead of time. If you complain, they tell you to pick it up yourself (I guess they assume everyone owns a car or is do not have additional needs that rely on delivery). Don't waste your time. The staff are rude, and the wait times are ridiculous.

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Clare . 2024-08-07

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Took over an hour to arrive, rang several times and half cooked responses given. Food was a gelatinous mess when it arrived. To tie it all up they responded to us saying "if you live 10 minutes away then order collection." What a stupid response. 1. My partner is disabled hence ordering delivery, 2. If you don't have the competence to offer a service then don't offer it.

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Franco LaBean . 2024-08-06

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Took around hour and a half to arrive. Opened bag and one meal and rice missing. Called up complained and waited a further 40 mins for it to arrive. By this time we were past eating. Meal must have been put in their micro reheated as chicken was chewy, hard at edges, soggy veg and little sauce. Hardly touched it and most of the whole lot was binned. Total spent £39.20 not even any prawn crackers for free. Worst meal we have ever had and will be the last ! Very disappointed !

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Sunshine52746961633 . 2024-07-28

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hmmm, tricky sa food is just ok. Will go again and try other food on the menu. would not have beef again, very chewy and bland.

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cah1968 . 2024-04-15

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Worse Chinese do not use, kamlo in willowbrae is much better. Spicy chips have no taste to them, chicken curry very very bland don’t waste your money very disappointed

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Hhh M . 2024-02-25

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Perfect food. Fast delivery. Chicken with Chinese straw mushrooms plus special fried rice strongly recommended.

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wojciech g . 2023-10-01

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I ordered my beef satay tonight. And I very enjoy it. Mr So I will be your weekley customer now. Thank you.

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Piotr Z . 2023-10-01

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I ordered my 2nd Mr so meal tonight. Ive been told the delivery time is over 1 hour, collection is still taken 25 mins. This place always busy, but is worth for waiting.

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AL . 2023-09-23

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This has to be the worst Chinese I have ever eaten this included my friends thoughts too. The food came 1 hour and 35 minutes late. The lemon chicken is not lemon chicken it’s sweet and sour. Sauces were totally tasteless! All in all the food was rubbish! The service was rubbish the delivery time was rubbish it doesn’t even deserve a 1 star!!!!

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kevinmackie1 . 2023-05-21

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Not much flavour, not much sauce. Portions are small, chips are stale and hard/ overcooked. Chicken curry tasted like shop bought. I’d advise to pick another Chinese to go to

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Ml96x . 2023-04-08

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Food was greasy, stodgy and arrived so quickly I suspected it had been reheated in the microwave. My friend had sweet & sour pork with fried rice, and was vomiting most of last night & on the loo most of today. Total disgrace; needless to say will never be back!!

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BissetJimbob . 2023-02-18

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Totally satisfied with every aspect. Speedy delivery and awesome food! Would recommend any day! Thanks you Mr So! Dinner was So easy!

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KellyL2532 . 2022-08-18

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Rude rude rude I will never ever step foot in this take away again the women working behind the counter was so rude I actually asked for my money back This was due to being asked to stand outside for ten minutes while my meal was being prepared I have never been asked to stand out any other shop in my life I’m not about to start now

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W651RWbillyr . 2022-03-27

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We try various Chinese takeaways in the area and Mr So is really tasty and good value. The people are nice too!

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dmhappy2travel . 2020-12-10

MORE AT TripAdvisor

Save your money. Mr So was rude on the phone and upon collection. Was not clear of the cost on the phone and feel I was overcharged. Challenged his rudeness and he hung up on me. Ignorant man - and if you read this review, your food wasn’t even that good!

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LEEC319 . 2020-07-16

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Have been going here for years and is by far my favourite in Edinburgh. Always tasty, speedy delivery and very friendly. Food is always lovely and not overly expensive. Great food and always recommend

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U5405RXdonnam . 2020-06-06

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After contracting food poison i confronted Mr So on their food, explained that I had been ill for several days and was curious why their beef was so salty, was this to disguise the beef that was off. Never got an answer, just said he would look at the complaints,not good enough, at least should have been refunded.

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Marty1968 . 2020-01-09

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I’ve been a regular customer at Mr So for over 20 years and always enjoyed it but my beef chow main and/or prawn toast last night was off! I woke during the night and was violently sick with diarrhoea. I called to let them know and they said the food was fresh but would investigate but had no other complaints. I felt the customer service was terrible, not even an apology - I think the guy doubted me! Raging 😤

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LoveTravel492582 . 2019-11-03

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This was our regular take away of choice. We wont be going back after we were both really unwell after having chicken. We brought it to their attention in the shop, waited till there were no customers, to be polite. We were told that they have never had a complaint in two and a half years ! and that there was nothing wrong with their food. We will vote with our feet and will not return, will let folks we know about it too. Rotten customer service and on this one occasion the food/chicken was clearly bad.

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cah1968 . 2018-09-16

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Have used this takeaway for Chinese food several times now. Great value & very tasty. Gets busy with deliveries at the weekend so we always try to collect if we can.

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Dawn L . 2018-08-20

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No somos compradores regulares de comida para llevar, sin embargo, hemos estado usando el Sr. So durante unos años y siempre hemos encontrado que es consistente en su calidad. Pruebe con una comida china diferente de vez en cuando, pero siga volviendo al Sr. So. Los mejores platos que he probado son char sui show mein (fideos) y el estilo agridulce de pollo hong kong. La comida es siempre fresca y el personal realmente agradable.

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paulcS3240SB . 2018-03-20

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Compré un Chicken Chow mein y arroz frito -

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robert_allan_edinbur . 2018-03-17

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Haber tenido varias veces a lo largo de los años y siempre es genial de bocanadas de curry, rollitos de primavera, sopa, tostadas de langostinos a las costillas de barbacoa todo genial. A Mains le gusta probar diferentes platos de vez en cuando, pero los favoritos son especial chow mien, currys, pollo desmenuzado, pato asado con miel, algunos más, pero la comida siempre es excelente y entregada en el momento en que te dicen uno de mis platos favoritos lugares.

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Edamyjohn . 2017-04-08

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Always forget a part of our order. This is the 3rd time in a row we ordered prawn crackers and 3rd time hasn't arrived with delivery

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497lyndam . 2016-10-18

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Timing was abit off, but for a Saturday it was ok. Food was just aas good as any other time I've ordered from here.

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Ryan8825 . 2016-09-03

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Food was terrible. Ended up just chucking most of it. The best thing about it was the rice and even that was gash. Should re name the place Mr No

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Wanderer661503 . 2016-07-28

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He utilizado este para llevar un par de veces, pero el último par de veces hemos utilizado hemos estado extremadamente decepcionado! Nunca se uso para llevar este nuevo. Pollo limón era de ladrillo duro y el arroz frito estaba bastante pesado. La carne en la carne al curry daba cocinado (era negro!) y probado de caucho. 15 libras en comida china... binned! Pérdida de dinero. Evitar!!

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joanne_tait86 . 2016-05-16

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I always order from this place food always delivered prompt food always hot a tasty staff always friendly will continue to use!!

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671stephenb . 2016-02-01

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¿Qué puedo decir, aparte de Dios mío dieron un casa de comida después de 5 minutos en coche todo el frío. Arroz probaban acabarían - curry, con lo que parecía Rotten trozos de cebolla que eran ladrillo hard!! En realidad, yo no tienen IDEA de cómo este lugar puede conseguir negocios repetidos- nunca se ME robo de NUEVO!

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Garry M . 2015-11-27

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Decidimos que queríamos chino para la cena, pero lo normal es lunes y martes es nuestra costumbre llevar local estaba cerrado, así que para nosotros tratamos aquí.

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PaulMJM . 2015-09-26

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Como se ha indicado en el título. Una pena, ya que la comida era excepcional. Ese incidente ha nos disuadió a menos que recoge lo que no ha ocurrido hasta ahora

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weefeepee . 2015-09-21

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ordenados y preparado con 15 minutos. Hermosa comida recién preparada, fantásticos sabores y la segunda al servicio de atención al cliente de primera. No me puedo quejar Sr. así que es y lo recomendaría para comida china para llevar. Los precios son normales. Deberían hacer tarjetas de fidelización ;)

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cah1968 . 2015-07-24

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