Mr Prep Cheats in Redditch

Waffles were cold, everything else was ok

Churros were over cooked, unfortunately too hard to eat

Lovely food as always. Good delivery experience. Thanks

Ordered food from here tonight. Has to be my new favourite food spot in Redditch. Best burger I’ve had in a while. Would definitely recommend!!

haven't received my order and not answering the phone

said 11:05 to 11:25 it’s now 11:46

The food came at least 30 minutes late, and by the time the food had actually come the waffles were stone cold and the milkshakes were lukewarm. Absolutely poor service.

over an hour late. unacceptable and not on expected delivery time stated in email.

2 hours ago I ordered 70 phone calls to the restaurant no answer and still no delivery still waiting terrible service

Unfortunately has a bad run in with these today. Ordered off Uber eats, delivery was nearly an hour, food was semi-lukewarm, the waffles themselves are really thin and slightly soggy, we had 2 items missing from the order and the Ferreor Rocher's were cut in half so you only actually receive 2 and a half on the waffle. Only thing that was decent from our order was the milkshakes. Pretty disappointing tbh.

didn’t receive. no one picking phone up

Ordered and my food never turned up! In need of a refund

Couldn’t get what I ordered, guy called me to say they were out of stock, had something else, still turned up massively late. Almost 2 hours after I ordered it turned up. Couldn’t cancel the order as couldn’t get through to them on the phone (just eat no help with that either)

1st time ordering from this place. as daughter wanted it for her birthday treat. and I can safetly say not the best experience, several issues. 1st issue was 2 hours late. 2nd issue items missing. 3rd issue wrong items received.

Great desserts and great value for money. Will be back again

Food was great, but the delivery driver muttered quietly calling me a ****** as he was walking away, surely thinking I wouldn’t know what it meant as it wasn’t in English. Surprise though, I knew exactly what it meant. Never been here since and will never return if that’s how they want to treat certain customers.

Waffles were cold and stale. The buenno on the waffle tasted stale and out of date months ago. The milkshake was thin with virtually no taste to it like it had bare minimum chocolate in it! Wouldn’t waste your time there is a lot better places to get this sort of stuff from

The food was excellent, possibly the best I’ve ever had!

Lotus crookie was the main event it was delightful!

Lovely food! Would definitely recommend it. Full off flavour and very fast delivery. Always use when im working in Redditch.

was very nice but no red velvet cake with cookie dough and not enough cheesecake for the price

What an absolute let down 😡! Firstly was told delivery would be 40 mins. After 3-4 phon calls to ask how long it would be and being told he was on the way,it was over an hour til he arrived. I ordered cookie dough which was £8 and was absolutely pathetic,a foil tray with about 1 cm depth and the most minute and tiny bit of cookie dough, probably 1 &1/2 cookies worth if that!! This is the first and last time I will order from here,and I urgently anyone else not to bother. £32 down and even more disappointed and upset that people think they can take the muck out of genuine people,by taking no notice of delivery time, literally lost for words of the portion size,andd blatantly think is ok😡?!? It was a Thursday pm and hardly rush hour time either!!6

didn’t even get an apology from driver, was quite rude after we waited a long time for our order.

First timer here as recommended to me and have to say friendly staff and great tasting food.

It's take away only, family run business service with a smile. Very polite helpful and welcoming

Fabulous dessert, will be back again

I love the normal mr prep cheats so decided to try the desserts. I was SO disappointed. it took an hour and half to be delivered and when it was it was not great at all. the icecream had been forgotten, my cheesecake was broken up, no straw for my milkshake? and why did my waffle taste like mint chocolate when that was definitely not listed in the ingredients (i HATE mint chocolate)😂 won’t be ordering again.

That was absolutely amazing, best dessert I've had in ages and the food was ready on time. Will definitely be back again

Very disappointing. Order was wrong and items also missing.

the apple pie had hard plastic pieces inside it which I nearly choked on. definitely not pastry and I am not trying to cause a scene or even ask for a refund but I just want management to know for future orders

Ordered a slab. biggest waste of money ever. they managed to ruin both cookies and brownies. Was quite impressive how terrible it was really.

They accepted an order via Deliveroo and didn't deliver, they don't answer the phone either, don't risk your money.

over 2 hours late arrived and didnt get my icecream

Fella delivering it was a proper chap x

Cold rock hard food that took 2 hours to arrive

Fast delivery considering we were quite far out and lovely desserts

Amazing cookie dough, which was much bigger than I expected! Delivered quickly too 😊

Lovely waffles, and thank you for calling me to advise of an adaption to one of the waffles to confirm I was ok with this! Fantastic customer service, food, and communication. I highly recommend!!

Very good food and good service always up to perfect standard also owners are very friendly

It was so nice best place I’ve ever been 10/10 😍😍

Once again, absolutely slapped for munchies

I adore the food here, was a frequent customer 1 or 2 times a week, I ordered online for months with no issues, then worked late one night and rang to order so I could pick up on my way home, the girl at the till, not the friendliest, she charged me £1.50 more than I usually pay, I queried this and she asked me if I wanted her to get the manager... obviously , you're over charging me!, the manager begrudgingly knocked £1 off as a "good will gesture" so I was still 50p out of pocket, foods amazing, service was insanely disappointing! I rarely eat here now sadly.

Absolutely slapped when you’ve got the munchies 11/10

I paid for an ice cream and white chocolate blossoms and wasn’t given either of these. Arrived 30 minutes early and once we’d already eaten, got a notification to say it was on its way! That wasn’t an issue though, just the missing items that we’d paid for and didn’t receive.

Great speedy delivery and amazing food! Ice cream was still ice cream when arrived thank fully!!

Food was nice but not worth the money.

I didn’t get half of what I ordered and then requested a refund and nothing happened

Appalled was sent wrong cookie dough on waffle they said the didn’t have the one for my waffle in stock and they said I could contact just eat for a refund. So I did and I never got a refund just got a cookie waffle I couldn’t eat

Mr Prep is a great treat in our home, the food is always incredible. The staff also follow any notes you leave - such as removing or adding extra of anything! I’ve found each time we order they are very quick efficient and on the ball - if there is any errors the staff are on the ball with communication and very quick to come to a fix !

Food absolutely divine!! Masala Chips are a must!!

Missing items other than that all good

First time ordering and I'll definitely order again, portions were huge, really impressed

It Was cold and the edges were rock hard

Absolutely amazing, only had 1 cooked item so delivery was earlier than estimated. Will definitely be ordering again

Usually the sundaes are really good. Ordered the nuts about you, but it arrived all melted, and had 2 Ferrero rocher, a small handful of tiny chopped nuts and no chopped snicker pieces as advertised. Was also mostly cookie dough at the bottom

The owners of this restaurant are the most polite and down to earth people you’ll meet. The food is out of this world and the milkshakes are the best in the area and I will never have a milk shake from anywhere else ever again. I’m not a burger person never have been but when I order from here the sweet cheeseus burger blows me away every time. This place will always be my go to take out every single time

Ordered loaded Mac and cheese fries my favourite takeaway now!! Will defo be ordering again. Fast delivery and was hot when arrived.

Consistent Top Quality Food! Clean Kitchen with fast delivery times.

Amazing food friendly service people please check them out you will not be disappointed keep up the amazing work see you guys very soon

Sicc cheats I even drive up from luton. Great bothers x

Food is always fresh and tasty,different options to choose from and reasonably priced,I reccomend it

Highly recommended. Great quality food with amazing service. Never had any issues with service or quality of food yet they always look to improve.

Delivery was on time and good service from the driver.The food was even better for the price you just can’t complain it’s like having your favourite restaurant at your doorstep highly recommend.

Best takeout in town without a question! Burgers 10/10 Desserts 10/10 Personally recommend the sweet cheesus burger and the lotus cookie dough 😍

Gym freaks and non-gym freaks alike, fancy a big PHAT munch, Mr Prep is where to go! Big portions and not sacrificing an ounce on creativity and quality. Had the Sweet Cheesus and loaded fries steaming hot in record timing for most take aways! If ya want to get in ya macros with enough protein for a lion get a prep! 💪🏽

The best in the game! Our go to spot for a treat night, some of the best burgers I've tried and the masala fries are to die for. Super friendly service and our family favourite for takeout. Recommend it to all our friends and it never misses

Best burgers in town! Very underrated place, more people need to try! The food tasted sooo good, will definitely be ordering again.

Absolutely banging food only burger joint I order from keep it up guys!!!!

Had it delivered recently and it tasted just amazing. Tasty, hot, fresh and perfectly ticked all the boxes. The service and food are 10/10 and it is one of the best burgers I’ve had. Compared to other restaurants in the area, the portion sizes are extraordinary and the burgers are to die for. Milkshakes are unmatched.

Amazing fresh food every time. Open late and friendly staff who make you feel very welcome. Hands down the best burgers in Redditch. Whenever I'm in town its my favourite spot. Desserts are 10/10 aswell

Best burger joint around without a question!! Deffo recommend

Absolutely amazing food! Best burgers I’ve ever tasted. The Algeri burger is my favourite and you can really taste the quality of meat. I would recommend the loaded fries too! We order regularly and service is also great. After our cheat, we order from Mr Prep Treats and love the cookie dough! Very reasonably priced for what you get and highly recommend. Can’t wait to order again- look forward to it every week.

Tried the new Brookies and oh my word!!! Best brookies I’ve ever tried. Biscolo one was my fave 🔥

The food here is real nice, very big portions. Definitely would order again, that milkshake was amazing too😍

I had the waffle with cookie dough and it was amazing

Confrontational call had to put the phone down. Ha e not ordered from here for a while. But to be honest the food is good but service is fully poor 😢

We stopped at this place for the first time and I can't forget what I tasted. The delicious smell of spices wafted from the food box. The food was nicely plated with vegetables and my choice of sauce. When I remember, I want more and more... I highly recommend ordering here. It will definitely leave a good impression on you. Thank you very much.

My family has been ordering food from Mr Prep for 3 months now: Sticky Korean fries, hamburgers, and others... We have never been disappointed. The food is always warm and delicious. You are the best!

Love this restaurant, always great food! And good delivery times. Always our go to

The food in general was good, but for the prices the portion use was a bit small.

Always delicious, friendly drivers and fast service :) thanks for helping me become unkidnappable :)

Had a problem with my order but they were quick and understanding got my missing items delivered in minutes plus something extra as a sorry❤️

Food was okay we ordered a waffle and vip shake and some ice cream Never received ice cream and the waffle was so thin for almost 10 pound

Nicely presented and tasted amazing

Perfect for a naughty treat! Was worried about ice cream but arrived as is just got out of my own freezer. Quality of ice cream velvety and flavours excellent. Couldn’t fault milkshakes or cookie dough either.

I haven’t had to wait 1 hr and 40 minutes before but it was worth it for my sundae, the waffle was a bit cold no big deal. Its a shame it isn’t consistent with the quality and delivery because everything else is spot on

We have ordered here many times but the quality is declining. Sundaes were full of strawberries and ice cream, a few cake crumbs and barely any cookie dough . Very disappointed, will find somewhere else moving forward.

The restaurant failed to deliver my ice cream ordered with my order as an extra item. I can’t request a refund for this without requesting a refund of the whole order and I don’t want to hurt a small business so I’m not doing this… but disappointed that my treat-day treat was missing half of the treat! Cookie was lovely and delivery driver very pleasant.

Delivered piping hot and tasted ridiculously good… feels like I just ended up in heaven 😋

Order was cold not even slight warmth was delivered with it

Ridiculously good desserts, how have I not tried Mr Prep Treats before??? Defo my only choice for when it comes to desserts 100%

Delivery driver was super cool and understanding of the awkward location and was super friendly made my experiences with Just Eat way better, and the food was absolutely amazing. Couldnt have asked for anything better! Would definitely order again!

Wow. just wow. The driver bless her soul had spilt the drinks after we had waited 50 minutes! But she was clearly so apologetic so fair play to her team effort! However the milkshake was ridiculous. £5.50! For a milkshake with no whipped cream, the flavour was alright, but the chocolate inside was shredded into tiny pieces thinner then paper! Not doing this again I’m afraid but good luck to the driver!!

Delightful desserts, always great quality and excellent value for money

It was okay, however they got the milkshake order wrong, ordered a chocolate orange and got delivered a snickers

Driver had amazing people skills with a smile on his face and gorgeous 👌🏻

All the food smelt like smoke.

Delivery was amazing, I live in a rural area and is difficult to find my house but communication was really good.

Not all the order came. When i rang they said he left th on the side would get the driver back, they were cold and greasy

The waffles were cooked perfectly & feel like a lot of time and consideration goes into the quality of food as every time we have ordered the food has always looked and tasted amazing! The milkshakes are delicious too, the best milkshakes I have ever had, a prefect ratio of ingredients to make a great milkshake. Delivery driver was friendly and read the instructions for my delivery so everything from this company is 10/10 Would highly recommend😊