Morrisons Whitehaven Cafe in Copeland

Very disappointed with the experience. Staff unfriendly, food thrown on plate. I know it's a supermarket cafe but some pride in work would be appreciated!!

I shop in Whitehaven Morrisons every week with my mum and sister. We usually go to the cafe just for a cuppa and snack. However over the last few week's we have give it a miss and went to Tesco's instead. There is never any staff, the place is dirty and tables are often cluttered with dirty trays. The staff that do work there look fed up and miserable. Maybe this is to do with the staffing situation, but they need to collect dirty trays in. They just walk past them. The meals are usually good and my mam likes to go there because she meets a lot of friends who she doesn't often see. We decided to give it a try again today. After 15 minutes of standing waiting to be served we give up. There was only 2 staff members on, the table's were a lot cleaner but maybe that's because there was hardly any customers. We were not the only ones to go there were other people who had, had enough. I'm afraid I won't be going back into the cafe again and will go back to Tesco's. There is more staff, they are very efficient and the cafe is lovely and clean. I feel really sorry for the staff at Morrisons cafe, it's about time the manager of the store sorted things out.

Popped into the cafe today as I was hungry but alone. Hard not to feel like Billy no mates but I felt really comfortable with the atmosphere. I had the fish gougons and was really pleasantly surprised! Only three as this was on the lite bites menu but this was plenty as they were a really good size, real fish with a lovely flaky flesh and a very generous portion of tartare sauce. Well done!! You have upped your game since I last ate there, feel proud of yourselves!!!

Morrisons cafes to me serve a purpose, someone who is out shopping might be tempted to buy a cheap meal or a sandwich, or in my case, the visit to Morrisons Cafe coincided with a long power cut and I needed a meal in a hurry. While never the most memorable place to visit, I will say Morrisons cafes are cheap and cheerful, with most falling into the £ 5-6 range and offers available for families. Also the portions are decent and the service is quick, even with the COVID restrictions.( You have to sign a form with your details or complete a phone app and wear a face covering until you are served). In the Whitehaven branch, the staff are friendly, which makes a visit more enjoyable. Meals I do recommend are the burger meals and their fish and chips, which are as big as in a fish restaurant, and their curries are acceptable for the money. Also they have a wide range of cakes and sandwiches at low prices.