Based on 30 opinions finded in 1 websites
Based on 30 opinions finded in 1 websites
Nº 1143 in 1203 in Northumberland
Opinions
Abrupt staff on the tills . Needs some customer service training . Either that or they are just too old for the job especially the one who served me , what an absolute old “B” ! Will never return to this store in Morpeth .
dawn6909 . 2024-05-18
MORE AT TripAdvisor
My trip to your establishment was a disaster. Firstly, I never got to meet Morris and his son and when I asked the lady selling fish at the front who they were, she called me a swine. Secondly, a rather large gentleman with glasses stocking the shelves threw eggs at me and kicked me to the ground, as he giggled to himself. I think his name is Elliot, and your organisation should have him exiled to the Gaza Strip as suitable punishment. Fourthly, your prices are ridiculous. 5 smackeroos for a chocolate egg, typical thatchers Britain. And to make things worse, that Elliot employee covered my egg in sarsons vinegar, and now I’ve got the runs. Secondly, some Neanderthals were dealing CDs outside of your shop, and scammed me out of 27 pound for a fake Dizzee Rascal Disc, and when I put it into my CD Player, it blew up my bedroom. Overall, I hope Morris and his children have an awful night, and that Elliot is removed from this planet immediately. Thank you for your time, Reggie.
reggie . 2024-03-23
MORE AT TripAdvisor
Shelves always half empty, in the shop Cafe food is good but the service is poor Tables had number cards left on them from previous customers so didn’t know which tables were not being used. Slow service and abrupt lady when informed her the coffee machine was empty. Never any napkins, always have to ask for cutlery and condiments as there always empty.
K J . 2023-11-03
MORE AT TripAdvisor
Once again, fans blowing cold air onto the seating area in the cafe...eat quickly before your food gets cold. When asked told curtly by a member of staff that there were no napkins but there might kitchen roll but then did not look for any or provide any. A much more helpful lad got a roll for us immediately when we asked later. Some of the tables and floor area had food scattered around, no one going around cleaning or clearing tables. Never seem to have the same issues at Blyth or Killingworth.
Gary P . 2023-09-23
MORE AT TripAdvisor
What an untidy store. Disabled and vision impaired. Boxes everywhere. Just empty them fold them and put them in a cage. Not- empty them and throw them anywhere. Has the opportunity to be a great store but they don't do the simple things well.
Resort49190232199 . 2023-05-30
MORE AT TripAdvisor
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18 Opinions
There was not a single clean table in the restaurant considering every table was empty - the bins were overflowing and the staff were just stood chatting, we werent acknowledged at the counter for 5 minutes whilst they finished their conversation and then when we finally were served Holly W who served us was the most miserbale person i think i have ever known to work in customer service. As she mumbled our order you couldnt even hear her - i asked for a meal you no longer do and then asked if you do something similar to which she looked me up and down and looked up at menu not speaking and rolled her eyes. I honestly am gobsmacked, no acknowledgement from any staff and the whole place was unsanitary. They could actually acknowledge customers as you walk in and serve them without standing having their own conversations while you stand and wait for them to finish for 5 minutes. The all looked like they couldnt be bothered and it was quite uncomfortable.
39 Opinions
Terrible order missing the coffees food cold.. staff rude. Gets worse every time why is milkshake always unavailable they never clean it more like
289 Opinions
Been there 3 times I 4 weeks twice for breakfast take away won't sit in drive through as wait forever so go in order served drinks no ice, ice machine broken down why not inform us prior to buying as the pop machines are callerbrated to have ice in the drinks so drinks are vile , and been broken now for over 4 weeks , food order is never correct , sat in 1 evening waited over 40mins for 2 meals bother came freezing with warm ice free drinks , when we sent them back the little manager was not the best at managing and we got cold meals given as replacements we left them too won't be going back as managers and majority of staff are so incompetent Ronald mcdonlad needs to go and inspect this place as does the food hygiene folk as its not good at all,