Morrisons Cafe in Stoke-on-Trent

I’ve given 1 star purely for the cup of tea my niece and I were about to look in the store but we were really hungry as we had been Christmas shopping and decided to get fish and chips at the store restaurant I should have realised how bad it would be when we picked the trays up and they were wet and grubby we asked for fish and chips only to be told the fryers were broken so no fish the lady said we can do sausage and chips we said ok we were so hungry I paid around £13 when they came there was 2 small looked like microwave sausages and a bowl of dried up cold fries I ate the sausage so did my niece I couldn’t eat the fries at all the only good thing was the cup of tea it was absolutely disgusting my niece said let’s just go but I had to tell the cashier I thought it was the worst food I’d ever tasted she offered to get us a sandwich obviously I refused I’ve tried to complain and after hanging on for 15 minutes I got through to someone only to be disconnected whatever has happened it was always a clean and welcoming restaurant which served good food but I will never buy a meal there again

Went with my wife to have festive 2 course menu ,what a mistake, worst ever,cardboard tastless turkey slices,burnt parsnips,aunt Bessie roasts ,powdered potatoes ,cold Yorkshire pudding,under cooked pig in blankets,white colour. Please steer well clear.

When we arrived there were no tea pots thr coffee machine wasn't working, then to top it all we had to wait for knives so we could eat our lunch. Not at all impressed that will be the last time we use the cafe when we do our shopping.

Visited today for coffee and cake. All the trays were dorty.and wet , also all the plates that you were supposed to put your food on were also wet, no way you would want to put food on them. This cafe ha as gone downhill big time and it's about time the management sorted it out. We left without using it .

Food did not arrive due to fault with ordering machine the calll a lier 3times then suddenly the manager showed a receipt that could not be read

Are you sure it's not Tesco? No Morrisons here, ther is a B and Q, Aldi, a bew Veterinary practice but no Morrisons

decent choice of meals but has a habit of being cold when served can be very frustrating when expecting a hot meal. the queues put a lot of people off standing sometimes up to 20 minutes to get served decent prices for a supermarket has...

Regular visitor here, good value meals, freshly cooked. good choice and special offers available to all highly recommended

Lets say I could write a story on what happened but I will keep it short. As a company they are unable to accommodate people with allergies. To top it of we received terrible customer service with a member of the public mocking our situation...