Based on 5 opinions finded in 1 websites
Opinions
Waited at the counter a while to be served. Friendly enough assistant. Ordered a cheese toastie, 2 bacon & 2 poached eggs, a tea and a coffee. Just short of £14 Had to ask for cups because there were none to use. Cutlery most of it was dirty. Toastie was soggy and bland. Eggs were rock hard and bacon cold and undercooked. Brew was ok. Terrible value for money and also makes you feel a bit queasy when cutlery,cups etc are full of dried on food,stains etc
kevandmaz . 2024-06-17
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Not as bad as the reviews lead you to believe. Our food was lovely, staff were pleasant. They had minor issues with the app allowing us to order items they didn’t stock, but they provided alternatives. Service was a little slow, but when the food did arrive it was fresh, hot and tasty. Would recommend.
R94 . 2024-01-09
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I decided to visit Morrison's cafe this morning as my kitchen is upside down. I ordered avocado on toast with 2 poached eggs. When it arrived the strangest shaped eggs were balanced on my toast. I cut into them to find they were hard boiled certainly not poached. I asked the lady at the counter, who then told me they were sent in in pouches and basically it was down to pot luck if they turned out right. Not only were the eggs rock hard and rubbery, but the thought that we are being given eggs that are cracked open in a pouch ready to be cooked is beyond me. How long has the egg been sat in that waiting to be cooked. What should have been a healthy meal was ruined for me. I won't be returning.
Angela K . 2022-09-02
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Worst breakfast ever, food cold and nor cooked properly, half tomato raw and not even warm, never seen a frying pan or grill. Always used to be good cafe. Needs vast improvement. Very dissapointed. Always shop at Morrisons, but not for breakfast anymore.
Philip Hutchinson. . 2021-09-27
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I have regularly used this supermarket café for a long time and to be honest, over that time it has always delivered good service and good food. This began to slip about twelve months ago and I have noticed a rapid deterioration of both service and food since then. The current crop of Staff in this café are bereft of the concept of customer-focused service. They often leave the order counter unattended for an age - even at the peak of lunch service - and when they do honour you with their presence, they are rude, unfriendly and inattentive. Cutlery is now often grubby, as are the tables. They ask you to remove your own finished plates, which I do not mind, but there is often nowhere to actually put the plates. It's so obvious that it beggars belief. The final straw - the Food! It has deteriorated in quality and portion size at the same time as increasing in price. Yesterday, I ordered Fish & Chips. Previously, this would have been a nicely-cooked portion of fish, with reasonable chips and peas. Not so now. What I received was a half-sized portion of insipid-looking deep-fried frozen fish. It wasn't even fish-shaped and so I suspect it wasn't a proper fillet. When I pressed the fish with my knife, water came out and the fish actually turned to mush. It was appalling and absolutely tasteless. The chips were also undercooked. The beans were the only thing that were as they should be, except there was only a small spoonful of them. So, Morrisons as a retailer of fresh fish and potatoes and other food items are you not able to provide your cafes with quality ingredients to make meals with? As a retailer who regularly seeks feedback from its customers, how do you not know that this cafe has hit rock-bottom in terms of quality of food and customer-service? You have certainly lost my custom for good. I will not be parting with any more of my hard-earned money in there
Mark W . 2019-09-11
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5 Opinions
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43 Opinions
Stopped here after a long tiresome journey up the car park that is now the M6. While my wife went to order I went to use the facilities. Which sadly were an absolute disgrace, as was the rest of the restaurant, so much so I about turned without using them and told my wife not to order. Toilet hadn’t been flushed, someone had deliberately planted an excrement on top of a mass of toilet paper and there was some on the floor!! Staff hadn’t bothered to check, nor had they bothered to clean the restaurant as tables and the floors were covered in discarded wrappers and uneaten food. I asked to speak to a manager and someone appeared who I presumed was eight and shrugged her useless shoulders when I explained how filthy the place was. Her and the rest of the staff looked as if they’d one brain cell between them. Absolutely disgusting filthy establishment. Next call with be to environmental services.
199 Opinions
Continually lied about the order being out for delivery after numerous calls. After 2 hrs they simply cancelled the order saying it must have been delivered to the wrong address. Obviously too busy and could have simply declined the order rather than messing me about for two hrs
407 Opinions
Visited for a Christmas lunch today. The picture on display looked very good and we have enjoyed food at Dobbies in the past so thought we'd pay the £15 each and treat ourselves. We were so disappointed when we saw the plates. Barely cooked insipid looking food. The only thing which was good on the plate were the hot roast potatoes. The sliced turkey was just ok. There were barely cooked parsnips and whole carrots. The stuffing was missing from my daughters plate. The pigs in blankets were a huge let down. Far from the crispy sausages on the picture the sausages had not been browned at all and were wrapped in barely cooked bacon they tasted awful and I only managed a small bite. The gravy was very watery to say the least. I would have been embarrassed to serve it to be honest. We ended up leaving most of it and should really have asked for a refund but were just glad to leave. Won't be visiting the restaurant again unless it improves drastically.
68 Opinions
Really disappointed. I think they have new owners ? As this used to be one of our favourite takeaways ! And now the menu has changed and the food is terrible ! And most of all ...once you order they cancel it after about an hour waiting ! We had to then wait for a refund and order from somewhere else ! What has happened leo? You were once really amazing ! And now you are absolutely terrible ! Really Really disappointed!