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OpinionsNoteTripAdvisor172.3

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Very unprofessional, poor customer service. We along with several other people waited in the queue, got ourselves food and drink and waited to be served. Not one member of staff spoke to any of us. The kitchen staff kept serving plates of food so there was no sign that anything was wrong apart from being ignored. After about 20 mins of waiting and enquiring we were told sorry we are short staffed and we closed now and i don't know what to do i wish i could find a manager. Complaints team hung up on us saying well it is a holiday. Sorry but new years eve is not a holiday and even it was why did no tell customers what was going on and why open the store if it is a holiday.

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Maria R . 2024-12-31

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Headed in for an all day breakfast, couldn’t beat value for money. Food was hot, came out quickly, staff friendly. Would go again. Thanks

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skybutch . 2024-09-26

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Not impressed very rude staff .I use to come here often and staff lovely and helpful not now.my son and I sorted out our hot drinks then while we doing them the man on the till was very rude huffing and puffing .when we got to the till I ordered a breakfast bap but asked for gluten free bread (son is celiac ) he walk off came back with smug look saying we don't do gluten free bread .I reply we you have done in the past .before I had a chance to say anything else he rudely replied well DUH not any more .we don't do fads .so we left our drinks and walked out .I mean the shop does gluten free bread .they could get one and put un freezer. Disgusting attitude and rude staff

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davina s . 2024-09-09

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Ordered battered sausage, chips and mushy peas for me and kids pasta for my son. Food come out my sausages were rock hard, I had asked for mushy peas twice and still got beans. The kids pasta was boiling hot and only had about 10 pieces of pasta in a huge bowl. Food is horrendous there. Staff trying their hardest but really needs to improve. Not going back.

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Beth . 2024-04-08

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Came in twice w/c 24th March. The staff were so friendly and the food, really great value for money. Special shout out to Richard and Kim for going out their way also. Couldn't do enough. Thank you.

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Ken D . 2024-03-28

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Chef and service and food lovely. Staff really great, friendly and helpful. Recommend. Had brunch really delicious xx

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Lucy D . 2024-03-23

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Long wait for cup of coffee. As usual not enough staff. Coffee was luke warm when it came out of the machine. None of this is the fault of the staff. The store manager needs to fix these issues.

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SC101010 . 2024-01-04

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This is a great value cafe for bude but such a shame the service there is so poor. It really annoys me when I reach the front of the queue with my drink only to have the cashier walk away from the till to do something else. No apology or I’ll just be a moment. I know they’re always short staffed here but it’s not acceptable practice. I’ve also had staff being offhand and rude here in the past. If Morrisons could get their act together, better train their staff in the niceties of customer politeness and put more people on at busy times this is a good place for a value lunch in bude. We live in hope.

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PoohGruffalo . 2023-12-29

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Took 10 minutes to get served 30 plates on the table not cleared becaus trolleys are full coffee cold by time we were served staff need training and more staff

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lenny r . 2023-11-25

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August 5th.... Amazing young man doing the work of 4 whilst elder members of staff stood complaining and doing nothing.Breakfast not really eatable, dried out and waited 45mins for it.You are extremely lucky to have someone like him carrying everyone else....A credit to younger people for his work ethic and I hope he gets the recognition he deserves and finds a new position where he is more appreciated

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Heidi S . 2023-08-05

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We called here for tea. It wasn't too late but most things were off the menu. How this can be when it's a supermarket selling food which they could have used is beyond me. Changing our minds meant that we lost out on the two for ten pounds deal, but the food was still very nice, and reasonably priced.

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Christine K . 2023-07-17

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It's a Morrisons cafe... It's not a fine dining experience. What more can you say about it apart from it's quick and one of the cheapest places I have found to sit down and eat in Bude. You get what you pay for. I think it represents good value for money. The food is consistently OK for the price so at least you don't feel like you have just been fleeced.

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CornishMoorlandMan . 2023-04-28

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Food overcooked or from day before hard horrible crap. Went again in same month just to see if it was a 1 off nope even worse and filthy. I am local and won't be going again

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Yanavitch . 2023-04-10

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Ultimate breakfast 🤣 Staff were great . Food? Sausages yep over cooked but Luke warm mushrooms old and not nice, beans it's hard to mess them up but leave them to dry up is a killer. Egg hard and only one bit of bacon 😱 best bit was the fried bread . Tomato was Luke warm .black pud dry n claggy . Recommend it ? Not going back . I have cooked breakfasts for thirteen odd years professionally so I know just a little about them . Team, a word to you guys ,,, must try harder

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aliduncan41 . 2023-04-01

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Called in for cuppa and breakfast. Table filthy. window shelf filthy, chairs disgusting, cutlery filthy. II sat at a table whilst hubby went to order and was watched by the staff constantly - I think they thought I was just sitting there and not going to order... Asked for large breakfast as it comes, small breakfast without egg as am allergic. Asked if I could have something to replace egg, was told no. Got breakfast WITH egg, had to send it back and wait until another was cooked. Staff came to clear tables but not once did any of them take a cloth to them. Food bland and a bit rubbery and service was slow. Add to that the ice cold air that was being blasted from the aircon - it was a foggy february morning - and it was a horrible event all round.

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Tamethyst . 2023-02-18

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Quite cheap food is not great I believe all there food comes from the morrisons shop so not great. .

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jacobrK1898DW . 2022-09-01

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We came here for breakfast, staff very friendly in this hard time only two of them on trying to serve everyone. They did a great job. Breakfast was ok not the best we've had, good value for money.

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rebpen . 2021-09-26

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