Morrisons Boroughbridge Cafe in Harrogate

So disappointed with this cafe as it used to be so good. Been 3 times this month and nothing has changed. The staff are lovely just not enough of them,waited 10 mins for cups then the machines ran out of coffee leaving people queuing but the staff member was on the till, serving meals, clearing tables, before he replenished cups. It’s seems it’s all about profits at this store not customer satisfaction.

Ordered 2 small breakfast's and 2 tea's. There was no cups or tea pots 😞 stood for a good ten mins waiting for clean cups and tea pots, in the end used paper cups, when breakfast arrived it was on different size plates. Sorry but I won't be coming back, it wasn't even that busy , so no excuse there

It took 25 minutes to deliver 2 cold all day breakfasts. The bacon was so undercooked it looked virtually raw I didn’t eat it. The cafe was very quiet so they couldn’t use the excuse of being run off their feet. The latte was nice but I had to ask for some hot water as by the time the food arrived it was cold. In future we shall avoid this place.

Absolutely abysmal. Food took forever to arrive. Lady on drinks station(short older lady wearing glasses ) NO namebadge! Was only what could be described as RUDE. No eye contact, No words spoken at all. My son ordered food & about 20mins + later was then asked what peas he wanted!!! My 3 year old grandson was only having boiled egg & toast!! Which when arrived was FOUR eggs!! Obviously he got fidgety & couldn't understand where his food was! Someone needs to carry out some URGENT staff training as these people are the 'face' of Morrisons surely. It says on the uniform 'LOVE TO HELP' I beg to differ!

We used as a meeting point for our car group before setting off on a run.There were 20 of us,they were not aware we would be turning up ,staff were great ,couldn’t do enough and breakfast was good.

Called in after picking some shopping up. I wish we hadn't! We ordered what we wanted from the screen just outside the cafe, went to collect my son's drink (we have no CO2 to make the fizzy drinks so go get a bottle) no apology or anything. Then another woman came to us asking what cream tea we wanted (even though we chose on the screen) came back and told us they didn't have any ham. The egg sandwich was vile and they were 1 slice of bread per sandwich!! The drinks woman then came to me and said they didn't have any topping for my ICED coffee which I wasn't too fussed about but then she brought me over a super sweet hot coffee even though I didn't order it. They forgot about the 2 teas as well. I would never go back and certainly would not recommend it!! You'd be better off buying what you want to eat in Morrisons and making it in your car!