Morrisons in Pembrokeshire

Absolutely the worst cafe meal I've ever had. Sunday lunch £8. It was basically Aunt Bessies frozen everything, which must have been microwaved from frozen on the plate. Carrots and parsnip were so hard I couldn't cut them, the stuffing ball was still frozen and so was the base of the mash! Roast potatoes were horrible, doubt they'd been near a real oven and gravy was brown water. Sorry Morrisons but if you can't ever heat microwave mash properly... It's really better not to!

Pretty horrendous . No coffee machine and instant coffee offered at the same price. Ordered a mega breakfast foe hubby and a normal one for me. When it eventually arrived, hubby uncovered his sausages hidden under fried bread. Cremated ! When I complained I was offered extra bacon and hash browns. Apparently the sausages weren't cooking properly! Too late to exchange, we left.

Waited in the ordering queue for at least 15 minutes. It looked there were 2 staff on duty who were rushed off their feet. Eventually I ordered my scrambled egg on toast to be told that it was a 40 minute wait for hot food. It was 12:30 so a lunchtime rush shouldn't really come as a surprise. It's not the staff it's the management who haven't allocated enough people. I'm not going to risk it in future, I'll go somewhere else.

The girl at the till asked if I wanted my toastie toasted. The toastie tasted like the toastie maker hadn't been cleaned for 20 years. We waited 20 minutes and it was terrible. My stomach was dodgy and the next day I never left the toilet. We had a scone without any butter. The brownie was dense and horrible. The coffee was lukewarm and we had to top it up with hot water. We will not be visiting again.

ADVERTISED V REALITY! WENT FOR BREAKFAST TODAY AND FANCIED A CHANGE FROM A FRY UP, THE RESULT WAS VERY DISAPPOINTING. SHOCKING, NEVER AGAIN.

Wouldn't bother 40 minute wait for a plate of chips. Staff were rude and unhelpful. Tables for dirty and unclean.

Arrived at 12:30, put our orders at the till. No cups for our coffee, was told that there was only two staff on. , and would be between 45-1 hour for food. Sorry Morrison this isn’t good enough. This isn’t good for your brand. Please get this sorted.

Seriously understaffed all the time, little choice for snacks and don't bother with hot food as it takes forever. I have literally been the only person there and still had a 40 minute wait for the hot food. It hasn't always been like this, it was once a lovely place to go, but, whatever the changes have been they are not for the better. The staff will literally walk away from you when you come to the till to order or pay, but, that is often because 1 person is expected to do everything, even when stupidly busy, no pulling staff off the shop floor to clear tables and wipe them down or take out the food to waiting customers, so customers have to clear a table full of other people's leftovers. Who is managing the cafe, because they need to be sacked. I've been to other Morrisons cafes and it is only this one that is like this. The beverages are still the cheapest, but, if you want a hot meal you'd be better off heading up to M&S at the top of the hill by the hospital

My honest unbiased opinion is avoid like the plague.. Dirty tables, cutlery.. Seldom any milk or in help you self bottle. Wait at till ages while the stand around talking only to walk off to clean odd table then disappear. Coffee is luke warm.. Breakfast is cold egg white like cardboard... Dont think I need to carry on. Close it down or get your act together.

Its funny how Morrisons put on an offer for children after 3pm but when you arrive at 3.30pm you are told they are closing because it takes them 2hours to clean up. Sort yourselves out Morrisons Cafe Haverfordwest!

The Order-taker on the line said it: "I don't make the rules" I went to customer service to complain about illogical rules in the café. 1) One has to find a 'clean' table then join the queue; but there is no procedure as a solo diner to prevent another diner having picked the same table number. 2) When you say your table number, you are quizzed: "Is it clean" There is no way for the customer to distinguish between 'empty' & 'clean' 3) Mid-day I ordered the fish (a standard menu item) to be told it was 'too early'. The printed menu makes no mention of restricted times for fish meals. 4) It was also clear the Register clock is slow by several minutes; thus over-pricing a customer's meal. The two managers with whom I spoke, agreed with my explanations; but could only offer to 'pass the word back'. In the hope 'Head Office' would rectify these issues.

Went for coffee and bacon bap, coffee went cold waiting at the till. One lady doing till, serving, and cleaning tables. Waited 20 min for bap having long finished our luke warm coffee Needs more staff. Won't be going back.

I loved the half price breakfasts and had quite a few of them but I can honestly say I rarely had exactly what was listed on the menu. there was the odd rare occasion when I got an extra sausage but generally I was missing something(s) as they were out of stock. But at half price it was still good value.

Visited on Saturday morning, I had to removed a full tray of mugs , by looking for a clean one….they were all stained. Pushed button for hot choc…came out just milk , was told machine playing up and to pick cone thing else….tried white coffee, boy that was Luke warm and tasted horrible. I don’t think that machine has ever been cleaner. Breakfast arrived, burnt sausage and under cooked bacon. Table had not been cleaned and loads still had dishes on for the time we arrived and still there when we left….. I would advise not to use until it has a complete makeover. Staff useless

Disgusting under cooked egg on both breakfasts when I complained the lady took the meal back then stood talking with her colleague after waiting 10 minutes we left. No other people waiting so no excuses won’t ever return again.

Tuesday 31st August 2021, went to Morrison’s Haverfordwest for Breakfast 12.45pm.Not letting anyone in,call back in 20 minutes when we have cleared tables.Called back and waited another’ 20 minutes still no service,decided to leave and go to Witherspoon’s.A Complete Waste of Time.

I suspect that the staff who "work" (if you can call it that) at the Cafe in Morrisons are given that job as a sort of punishment? It's the equivalent of the naughty step for people who work in the store. We tried to have...

Hopeless waiting ages for food , staff very slow they do not rush Food ok not brill Staff on till confusing us all

I had a hamburger and chips and they couldn’t have put in less effort if they tried, a dry roll and a burnt patty. You get better burgers at a burger van. Tried to contact Morrison’s but couldn’t find anywhere on their website to lodge...

No signage to indicate how staff would like customers to queue during the ordering process and table allocation. We got it wrong as we stood on 2 M footsteps on floor sign! Doh, stupid us. Ordered food and waited 30 minutes. Explained to staff we...

Thank you so much to Gareth and his team today . Restaurant was spotlessly clean. Staff extremely helpful with new covid regulations and social distancing measures . The food was served piping hot and was served extremely quickly. We ordered Afternoon tea as a treat...

Would of been quicker to go in the store and do the shopping myself. Guessing game on were to park! Choice of A B or nearby! No marked bays. Was my first and last trip. Apparently you get a txt and email when your goods...

While stopping at a hotel just over one mile away we decided to visit the restaurant to have a breakfast before making our way to Fishguard to get our ferry to Ireland. The breakfast was excellent and very good value.

Went twice whilst holidaying in area , very easy to find , good easy parking. Clean and well stocked supermarket , lots of trolleys and baskets easily available. Nice range / stock , plenty on shelves. Got everything we wanted from our lists. No big...

If I could given them zero stars I would. Plate of grease with poor quality breakfast items. Bacon, full of fat. Cheap sausages, hard eggs. The item with the least grease was surprisingly the fried bread!!! Left majority of it and felt Ill all day....

Were to start waiting in the ques for ages no shock here. Dreadful customer service. I can't believe I hearing a work colleague slating another. Appaling behaviour in front of customers. Waited for food the worst meal ever chips were recycled, awful hard I would...

We were travelling to our caravan in Solva and needed to pick up a few groceries for our stay so decided to have lunch to save the faff of cooking when we arrived. We both decided to have fish and chips which was served with...

When i had the Mac and Cheese the cheese was bit soggy and mushy. And the Mac was lumpy. But the Chicken nuggets and chips are good. Chips are a bit dry

Went with my children service was appling. Three people serving food, women on the tills overloaded. Orders coming in thick and fast. Could not cope, coffee machines two out not refilled. Yet three on food. Ignoring everything. No one taking control. Food order took forever,...

The food is good (especially fish and chips) and I like the convenience as I am able to shop and eat at the same place!

Remembering This is a supermarket cafe, and not a Cordon Bleu restaurant, the food is good, the staff are pleasant, service is good and staff are willing to adjust meals to taste, eg well done Bacon, or extra gravy. The hot drinks are very reasonable...

At times it is nice to sit down after shopping and have a meal, I do like the Fish and chips that they do.

If you want fresh fish and chips cooked to order at a reasonable price come to Morrison's

Long wait for our meal. Crowded, but no excuse for tables left with dirty plates. We noted the number of plates that were left with a lot of food still on them - indicative? On the plus side the prices were very competitive. Would only go when necessary again. The 'speciality tea' selection consisted of mainly empty compartments and the excuse given was they had run out - what? a supermarket with loads of teas on sale and none in the cafe? Idleness or overworked I think.

T:he meals were awful. Most of the menu was unavoidable. The quality was a disgrace. We left most of it and walked out.. The cutlery was not clean too. Read reviews about this cafe from 2016 but thought the problems back then would have been resolved. Not so !!!! Would never go there ever again. Needs to be closed down.

Having visited quite a few Morrison’s Cafes This one is by far the best I have eaten at. The food was hot,looked very appetising and tasted superb.Staff were friendly and accommodating and served quite quickly considering it was fairly busy,tables were clean and presentable.The prices were very good,I tried the Big Daddy for the first time (and it won’t be the last either) EVERTHING was cooked well and well presented on the plate,all in all a first class breakfast experience

I had an appointment then time to spare before going to work. So thought I'd kill two birds with one stone, have lunch and waste time before going to work. Placed my order at the till took my coffee over to a table and my fish and chips with mushy peas was brought over when ready. Well cooked. Prompt service I know sometimes they can be slow.

Visited here for lunch with my friend. It was quite busy, tables dirty, staff slow. They had run out of the Thai chicken curry apparently someone had left them out (I'm guessing to defrost) so they thew them out, I suppose that is a bonus. Ordered a skinny chicken burger instead. Glad I'm watching my figure and removed the bun as the chicken was dry and solid and the lettuce was going off. Complained and received a refund. I will not be returning there again.

Often food is not available and takes a long time to arrive. Staff are very slow to clear tables and don't seem very keen on their jobs. Service is lacking.

Stopped for breakfast, 2 regular coffees but one coffee had milk and for some reason we we're charged for a latte? EXTRA 25p We questioned this and was told it was company policy apparently? had a small fry up,

The food: it is a supermarket cafe with appropriate food, no more no less. The food is fine for the price but nothing special.

Took 25 mins for a bowl of chips and nuggets peas and chips. Won't be returning to eat at this cafe. Order came out eventually but had to return as they gave beans instead of peas.

Food is good but the choice varies depending when one visits. It takes quite a while to be served. Staff aren't too good at clearing tables so often lots are full of dirty things.

Clean, spacious supermarket with a good selection of fresh and vegetarian foods. Stocked up with provisions for my weeks holiday here.

I have tried many times to have a good meel in Morrisons. But have to say slow service and food like ward. and lots of the food is put into a microwave. Stopped going as they do not learn to heat the food right.

El personal es siempre amable. Nuevo gerente (hombre joven) extremadamente amable. He visto cambios positivos en este café en el último par de semanas. La comida es estupenda la mayoría del tiempo y su excelente relación calidad-precio. Sería injusto esperar estándares restaurante cafetería de un supermercado. Esperamos que la próxima visita con el trabajo.

Disgusting from start to finish. Coffee machine not working, so they filled a second machine, had a Mocha, which was warm at best. We sat and waited for 30 minutes for our food, I did enquire about the wait, and was told that they had been waiting for chips. Bearing in mind that the couple that ordered before us, had by now had, and eaten their food ( fish and chips) . The food was just warm, my egg, congealed baked beans and reheated sausage and chips was barely edible. My husband had hunters chicken, the chicken was like leather, onion rings were overcook and seemed to have been reheated. Not happy at all, complaining was futile. Will most definitely not be going there again.

Very dirty place, tables not cleared or cleaned, cutely and cups covered in stains and chipped edges.Very unhelpful staff, asked a question and didn't acknowledge what was being asked and walked away. The picture included was left like that throughout the visit.

Lovely bread from the in-store bakery and i like the salad bar and the range of products are improving

Went in yesterday Man greeted us on the till. He was very informative, polite great Customer service.Tables cleaned standard of Cafe has inproved. Food was good quality, my chicken tikka was delicious. My children Poalina 6, Nico 4 enjoyed there food. I would recommend it the value for a family is spot on. Thank you praise to the gentleman on the till, he worked hard kept the place tidy.

Didn't rate this place dirty cutlery tables not cleaned long wait for food a unpleasant experience never to be repeated

After getting the order wrong at the till we then went to sit down for around 20 minutes before a member of staff came and informed that what we wanted was all gone!after waiting again the food came out and it was like rubber...really wont be going there again!

Made a quick stop for lunch, always a good place for a cheap meal, had a large Yorkshire pudding filled with meat and gravy, great snack.

Visited Haverfordwest on Sunday 4 December hoping to eat lunch at Morrisons. Arrived about 12.30 when the cafe was about one third full, that is, not that busy. Decided to have quick lunch of sandwiches and coffee but hey guess what - not a sandwich to be seen in the chiller! Moved down towards hot drinks machine but no cups, stood there for at least five minutes while four Morrisons staff stood by the hot food service chatting amongst themselves - one of the more vociferous members of the queue asked for cups and a tray of cups appeared (much to the relief of the lady at the head of the queue who had asked for cups ten minutes previously and who had seemingly been ignored!) Following the production of the cups, the staff resumed their discussion ignoring the queue which by now had grown to five - we then overheard the matter of great importance being discussed amongst the cafe staff - there would be a forty minute wait for hot food! This on top the twenty minutes we had already spent queuing and being ignored by the cafe staff was more than we were prepared to put up with! I don't know what has gone wrong with the Morrison Cafe lately but the service has really gone downhill - when the Cafe supervisor Vikki (??) managed the place it ran like a well-oiled machine but she seems to have moved on, Hannah makes a decent job as supervisor but she is not there every day. Anyway, we walked away from Morrisons and went to the cafe at Tesco - toasted sandwich, sausage beans and chips, and two coffees, ordered, paid for and eaten within twenty minutes! Perhaps if Morrisons paid as much attention to their customers as they do to their work time chatting, they could do the same.

I was very disappointed with the service i received whilst getting a cup of tea after shopping, i had to ask for side plates as there wasn't any to put cakes on, the service was slow i then went to get tea for us both and there was no cups in the tray to help myself to, i had to wait nearly 3 minutes before a member of staff came behind the counter to ask her for some cups her response was *BLOODY HELL* and walked off in a huff to get some, i waited 5 more more minutes and still no cups so i took some plastic cups for tea as i had been waiting for cups and slow service, i then waited another 5 minutes before some1 could be bothered to serve us for payment, i then went to a table and nearly all the tables were full of previous peoples crockery, cutlery and hadnt been cleared and wiped they were just standing around talking but the customer service and response lacked and failed in all catagories, come on Morrisons you have let yourselves down in what used to be a nice cafe but gone downhill so fast i wasnt impressed with our visit and service/response i received

frequently call in here while shopping, reliable snacks , good coffee cheerful staff. whats not to like about it

I don't recommend you eat here ! The food is always late or cold and the tables are nearly always full of crockery. How hard is it to get beans on toast wrong !

Eaten here a quite a few times and the food always takes 30-40mins to arrive, even when cafe is less than half full.Always under staffed which is likely the main issue. Food is ok, cheap and cheerful.

you do have to wait at busy times but it is well worth it good honest food at good prices the food is well cooked and piping hot.

We have eaten at Morrisons Haverfordwest on several occasions and always found the food to be well prepared and tasty. My only complaint would be that they don't have enough staff clearing and cleaning tables especially at busy times as it was when we visited on Friday 22nd Jan. Apart from that I would recommend Morrisons for a tasty meal or snack at very reasonable prices.

Ate there tonight, food wasn't cooked as requested, my daughters lasagne was cold, i stood my finger in the middle to show them it was stone cold, I sent them back, they microwaved them but was still awful, left it will not eat there again, not feeling well, £10 wasted!

Morrisons do the best roast dinners. The cafe may not have the same ambience as your local gastro pub and you can't have a glass of wine with your meal but their roasts, and particularly their Christmas dinners can not be beaten. We were there yesterday and it was very busy so we were told there would be a lengthy wait for the food but when it came it was hot and fresh and beautifully cooked. And the desserts were lovely too.

Came here before shopping found the food warm not hot took a while to cook , loads of dirty tables , gone down hill a lot sadly

Ate here quite a few times and the last few months have gone downhill in the service. The last time we ate there, we had to wait an 1 1/2 for our food to arrive to the table and an extra order was also given to us, which I did get my money back on.No one at the checkout seemed to know what to do and the wait was horrid, especially as it was not even the slightest bit busy! I had a 16 month old baby with me too and he was not a happy bunny!The food was under average and the naan bread was over heated.... I would eat here again just to see if it improves and I like the chicken tikka.

Always eat in Morrisons on our way to our caravan in Solva so that we don't have to cook as soon as we arrive. It's a convenient place to stop and the food is always good, tasty and hot. Maybe it's my imagination but I get the feeling the cafe is smaller since the refurbishment but I like what they've done, new crockery and seating with deep comfy seats for those just having a snack. The staff are pleasant although I'd like to see them taught to never pass an empty table without clearing it, this would free up more space for patrons, maybe I'm just being picky but it's a pet hate.Prices are good and tea/coffe particularly so, where else can you get a pot of tea for 1 for £1?Keep up the good work Morrisons.

We waited AN HOUR for our basic food. They were not crowded and had staff standing around. What a joke. Will never eat there again.

Just like any other Morrisons however the service is very slow. The cafe is busy so you can wait a long time to have your food. Also you have to que behind everyone ordering food even if you just want a hot drink. Need to improve the service but food is good. If you are not in a hurry then it's ok

This is a very good place for a lunch whilst shopping. Food very well cooked and presented. Not like cafe food at all. Chairs not the most comfortable and a lot of tables in a small space. Food is cooked while you wait so could take a while but fantastic value. I really like the fish and chips

had our breakfast there most mornings so do a lot of the local taxi drivers so must be good. nice shop has most things you may require

Affordable food ,friendly staff. Good portions ,nice menu selection only gave it four stars as they put currants in their scones and I can't stand currants, where have all the plain scones gone?

A familiar place to grab a bite for either a quick lunch or an evening meal. Prices, quality and quantity are all very reasonable. If anyone wants a different pack lunch everyday for their outings, the choices are certainly readily available.

This is a good place to eat good value for money lots of choice on menu Iwe have tried different foods and have not had a bad meal yet

The food was tasty but you can only stay for 2 hours in the car park so you have decide whether its lunch or shopping as you not have time for both.

Restaurant was busy and food was served quicker than expected.Just average.Tea we had to drink wasn't hot.Waitress service was good.

Called in at Morrisons for lunch, my first visit since the latest refurbishment. Ordered jacket potato & tuna (sorry, no tuna) then tried jacket potato & prawns (sorry, no prawns), eventually settled for coleslaw. Moved into dining area to wait for my meal where I was able to look at new layout of cafe & the following are my observations - the designers appear not to have provided tables for disabled & wheelchair users; they also seem to think it is a good idea to do away with the four & two seat tables in the central aisle & have replaced them with one long table with approx 20 chairs - like being back at primary school! Food arrived after 20 minute wait, was perfectly acceptable & staff were friendly & polite. Shame that the designers did not put more thought into the new layout though.

The cafe is conveniently situated next to the shop. Service is reasonably quick and the tables were clean. Sitting next to the window can be intrusive from the sunlight. Prices are reasonable, but rather pay a bit more to a local cafe. It all depends on what time you have spare.

I do most of my shopping on Morrison's . I find the store is clean and crisp and the food is always fresh and tasty. Great value for money and easy to shop in the aisles .

Went to this supermarket with the kids whilst on holidaySalad bar had no salad and when I asked the staff where the lettuce, cucumber and tomatoes are, they said no one around here eats them....My wife and kids ate in the cafeWished we hadn't botheredNo drinks available for kids meal deal and had to fight to get a fruit shoot for themNo jacket potatoes as they said they ran out of spuds... But you are in a supermarket full of themWaited nearly 45 mins for food Too long for 3 kids to waitTo top it all off toilets were awful

Had a breakfast here just before Christmas. Mum just had a teacake and coffee whilst I had the scrambled egg and coffee. The egg was awful, no taste to it at all, It was like eating rubber. The toast was cold and hard. I should have complained but as it was the Christmas week there just were to many people to bother queing again. The coffee had an awful taste and neither mum or I could drink it. Think this will be off my breakfast lists whilst visiting Haverfordwest.

Stopped here for lunch after shopping it was suprisingly good for a supermarket cafe. Great service and good food at a very reasonable price.

I arrived 5 mins before last orders only to be told there was no food left. The staff looked and sounded miserable, It felt more like a works canteen that a place that was trying to encourage trade.Staff were not prepared to put themselves out at all, I thought Tescos was bad but they knocked this place into a cocked hat!

Really tasty food plenty of choice always fresh and hot The full English/Welshbreakfast is really good but there are other things to choose from too Very pleasant staff

We have eaten there before as their evening deals are excellent value (2 adults meals, a childs meal, drinks, and a jar of baby food for £8). However on this occasion over half of the menu was unavailable, and we were told there would be a 30 minute delay. 50 minutes later our food arrived, which with two small children is an eternity. The vegetarian option was a roast vegetable pizza pie, this is best described as a childs novelty meal. However by then it was nearly bedtime for the children, so it was a case of getting them to eat anything before falling asleep.

We regularly use this cafe before doing our weekly shop, children eat free during school nights so it's great value for money. This evening our food arrived promptly and was cooked well. Many diners arrived shortly after us filling the cafe, many had to wait some time for their food but suitable apologies for the delay were given. It does depend who is cooking as to how promptly food is served and timing your visit can be a worthwhile thought. Having said that, a family of 4 can all eat for £9 - absolute bargain so what can you say?!!