Moor Farm Beefeater in Northumberland

Always warm, friendly and personal in their Service.

Can't believe how bad this was. I'd give 0 stars if I could. Ordered two plain cheeseburgers for two young people in our party of 5 (3 adult carers, 2 young people under 16). Was not given the options of a children's menu. When the young people's burgers came (30+ mins after ordering) they were pink in the middle and yet still incredibly dry. Sent them back and they said they would remake it, by which time the young people didn't want to eat because they had been waiting for so long and were put off because the first burger was so inedible. Not to mention that the waitress had a face like a smacked arse and clearly couldn't be bothered. When we went to pay, they had charged us £16 for two plain cheeseburgers. When we queried this, they would not budge because they said that their stock count would be off (?) and that we could have ordered from the kids menu - which we were never given! So we ended up paying over £100, and the young people in our care refused to eat tonight. The adults' food was mid, definitely not worth £16 a piece! Absolutely disgraceful, avoid at all costs.

Visited Wednesday 16th October. 5.30pm so mix up with staff on duty. Sat at table 82 in bar area. Waited 10 mins for menu , no one arrived at table. Bearing In mind the dining area had only a couple of dinners in. Went to the waiting to be seated sign , waitress walked passed carrying a plate I said “can I grab a menu please “ Grunted I’ll bring you one across, no problem Went and sat down , realises had to go to bar for drinks so after 5 mins went to bar to order drinks - the waitress was slouched over the counter drinking what look like a pint of milk , I said I asked for menus - and was abruptly told well I don’t no where your sitting , well if you sit on 82 table you are perfectly visible from where she was standing Horrible attitude. Continued through out our time at the beef eater. The gentleman who wears the mask will be able to tell you exactly how rude she was. Unacceptable. On this basis will not be returning As hospitality struggles to retain customers maybe a change in attitude is needed by this employee. I also told the younger waiter who was basic as passive as her. Very disappointed Shame as visit now and then but will by pass altogether now. I am happy to discuss this further, check the cctv in the establishment of how lazy and unprofessional the visit was Well done to the man serving on the bar. Always there when we go. An asset to the beef eater.

Fantastic service tonight from Lewis S. He was very attentive and for the first time ever in a restaurant I was asked if I wanted a free refill before having to ask/go get it myself! Food was very decent, ribs were a highlight. I thought the broccoli in my veg side was a bit tough but the meat was great.

Nice food, lovely staff, great service but the place is always freezing cold, have to keep our coats on!!

Went for all you can eat cooked and continental breakfast. Had everything you could possibly want really and food was lovely quality. Only issue was the breakfast is cooked to order and nobody came to ask if I wanted more food cooking, I had to walk across and collar a staff member to ask for more. I'm a big boy and it should have been painfully obvious I wanted at least 3 plates cooled before I would be sated.

Second time here, food still to the expected standard of this establishment. Just a shame the draught beer selection is to focused on larger, how about catering for those who prefer proper beers. Staff deserve a big pat on the back for their attention to customers. DEFINITELY WILL BE BACK

Good experience until I came to pay the bill, The voucher states 25% off, nowhere does it state it's only for main meals, a right con!!! Argued that it should be clear even staff agreed don't fall for it.

Very average restaurant/pub, with very average food. Often quiet, so no real need for advance bookings.

Nice and freindly staff, lovely food defo go again.

Very lovely 74 steak stack. Ribs and steak were good. Gravy was good. Reminds me of going to a beefeater, back in the '80s in a good way.

Great food and service Thank you

Large pub next to a premier inn. Very spacious and tasteful. The staff I encountered were all friendly and keen to ensure that we had a pleasant meal. Beefeater was keen to promote some enticing food offers, but drinks prices are still quite high. The food itself was delicious and to a good standard.

Dropped in for a couple of drinks with visiting family. Nice atmosphere, they had food earlier and had no complaints. Free parking but register car at bat on arrival and be aware of the 3 hour limit to avoid any fines

Excellent service and excellent food would definitely recommend thank you

Always a great meal and service

Love this place! Haven't been in for a while glade to see everything is still nice! Thank you again!

Kitchen lacked the ability to cook steaks to customers (2) preferences. Steaks sent back to kitchen and were returned , My 10oz ribeye acceptable at medium to rare after being well done previously. My wife’s 2 smaller steaks out of 3 returned again as overcooked to well done. On their return one steak was very rare, almost blue, uneatable by my wife who decided to call it a day and leave . Understandable if the kitchen is under pressure from too many covers at the same time but it was quiet at 19:45 hrs. Accompanyments on the plate were very good especially the chips Bar staff do not get. off the hook, my pint of Doom bar was served 30 millimetres from the rim, I consequently requested a top up, came back 20 millimetres from the rim, when tasted the bitter was luke warm far below the recommended cellar temp as if it had been standing on the bar top. Staff improvement training is highly recommended . yours sincerely David Richardson Shareholder no 03257

Sunday lunch visit. Service good but food could have been warmer.

Always friendly here, food is nice too. Love their mixed grill and our kids who are usually fussy with food love their chicken nuggets and fries. The waitress with the blonde hair that works there is so friendly. Didnt catch her name (was working Saturday 20th July)but shes always great when we go. Exceptional customer service.

Fantastic atmosphere and extremely tasty food. The area we sat in was light and airy. We felt comfortable, like sitting in our own home. The staff are so friendly and they make you feel right at home. I really can't fault this venue. It always provides the very best, every time 🩷

Excellent staff and food. They work very hard .

Went for Sunday lunch for four, when meal came the veg was like warm , and the beef was cut thinner than bacon and only 2 slices, which basically was one slice of meat, and it was chewey, maybe that's why they cut it so thin, drinks were expensive, why can't they offer one price for a single soft drink instead of refillable which adults don't normally top up

We stopped by for breakfast. Very busy but got a seat and served quickly. Usual Beefeater breakfast offerings.......only 1 coffee machine led to some queues

Worst place to eat staff disgusting didn’t look clean. Food was worse than poor hygiene left a lot to be desired. Not even one star

We had the mixed grill, 5 Star steak and cooked to perfection. I would recommend it. The place is well located, especially if you're driving. It's a little pricey compared to surrounding places but you can really taste where the little extra spend goes.

First visit in 4 years, great staff, however quality of our steaks was below the expectations given the price and the fact that steak is their speciality. Plates were cold so food didn't stay hot very long. Sam did apologise, but it may be another 4 years till our next visit, even with a discount code...

We went to have a nice dinner with friends and kids Kids ordered burgers from kids menu. Not only we got bun with burger, without salad and tomato, but kids got food poisoning. Both of them were so poorly for two days. I don’t recommend this restaurant. We paid a lot of money and food is very poor quality Very disappointing!

Good food you get what you expect from restaurant chain

Good good, friendly staff. Not yo many people in the area we were in.

Prices can be a bit higher,but food nice, staff are lovely

Had a great meal here with family. Steak was cooked to perfection 👌🏼, far better than my experience at Miller and Carter. Compliments to the chef and Tracy, who served us.

Breakfast was great hearher was lovely

Great food amazing service from Lewis special thanks to him

We had the gammon it was worth the money nice nar area as well

It's a Beefeater, so my expectations weren't high, but the food was poor. Chicken and ribs were my chosen main. The chips were good. Ribs were dry, and the glaze/ sauce was non-existent. The chicken was almost inedible. Being someone's guest, I said nothing. The corn on the cob is virtually an insult, two pieces about 1'wide. A pile of warm limp leaves were on the plate for some reason. They weren't dressed and were unpleasant. Desserts were badly curated imo, mostly chocolate/ salted caramel ilk, only one fruit dessert offered (apple pie), which are usually my preference. (E.g. Pavlova, lemon tart). I went for the New York cheesecake, which I couldn't finish. It was bland and a waste of effort to eat. The place wasn't even rammed even though it was Easter Sunday. So there's no excuse there. This is the sort of place that makes us a global source of ridicule for our cuisine. Having said all that, the staff were SUPER! Really can't compliment them enough.

food tasted great just a pity about the portion size of the chips could have done with a few more

Good food. Inexpensive. Nice service. Very good for kids.

Great staff, food was very tasty, nice relaxing atmosphere

Disappointed they close t 930 pm on a Sunday and unable to get a hot meal as kitchen had shut!

All enjoyed the meal and venue.

Steak cooked to perfection, super tasty and juicy, and the chips were really good too😊👍Added bonus was a coupon code sent to our email; highly recommend!

Excellent service, lovely food...

In for breakfast through half term holidays. Friendly, helpful staff. Great selection of drinks and Continental breakfast, the cooked breakfast however was a let down - not buffet style, had to order through table service. Sausage skin was chewy, bacon was coated in oil, poached eggs looked like deflated wrinkly balloons with stringy pieces of egg hanging off them, small serving of beans, mushrooms not fully cooked and dried out, the only item that was okay, was the hash browns that weren't soggy off sitting next to the not fully drained poached eggs. Cleanliness needs addressed - where we were sat, we could see rubbish that had been stuffed behind a radiator. We definitely won't be back for breakfast.

Evening meal ok Breakfast was terrible

Amazing staff lovely food great choice Nice clean place to Also has a pool table

Great Staff, very polite and helpful. Food was burnt, plate returned to kitchen for replacement but not much better when that came,

Ambiente e atendimento muito bom, mas a comida é meio demorada

Not good I’m afraid to say roast was cold and pathetic gravy like coloured water Food was cold they took it back but still cold when returned Very pricey but we though it may be worth it but again disappointing never to return Staff were really nice though place was empty no wonder

food was ok,decor dull, service was slow,

Fantastic wee spot to grab a bite to eat fantastic staff very helpfull and very reasonable will deffo be back

Christmas Day lunch was superb. Beautifully cooked and presented food, excellent service from caring staff, great day... 10/10 highly recommended. Thank you Callum and staff.

Wow 🤤 food 8/10 Service 7/10 Atmosphere 10/10 Was worth the 2 hour drive

Just had a lovely dinner with excellent service from the young crew. Thank you all very much

Its OK. I have been twice recently to take advantage of special offers they advertised. The 1st time, all the food was nice and staff very attentive. The 2nd time they were very understaffed. Waited a long time for food when it wasn't too busy. Lots of stuff missing from the menu. Ordered fillet steak & it was inedible. Thankfully it was removed from the bill but it did mean I left hungry as the fillet doesn't come with anything but chips. The staff are definitely the best thing about it.

Nice staff. But waited 50 minutes between courses. Not busy either. Food ok.

We had a good meal, just as well as it isn't cheap. The waiter is new. Callum, great job, great service. Thank you .

Called in for Sunday dinner with the family and left totally stuffed service was great as was the food

What an absolute delight!! I’ve never encountered a more friendly and truly attentive service team. Food was very good but the staff makes this place just outstanding. We stayed next door for 6 days and not once did we have anything but five stars service. We’ve traveled all over Europe and the Americas , and I have to say never encountered a more consistently overall friendly and professional team!

Great food and venue but I was sent a 40% off Main Course offer via the app when I came to pay I was told this was only for the Evening menu and not the Lunch time menu. Very disappointed as the offer was the only reason I went.

Brilliant, amazing breakfast, would have been 5 stars if the coffee had been a bit warmer

1st rate food quality, well priced, great staff.

Stayed here recently for work purposes. We were served by a chap (whose name I believe is Don) He was polite, courteous and thoroughly professional. An asset to the company and very worthy of a 5 star review.

went for lunch with wife, excellent meal could not fault in anyway staff very welcoming and pleasant

Very disappointing compared to other Beefeaters we've been to. Very long wait to be served, very short staffed. Orders messed up. Some staff were lovely and tried to be helpful, but was also some very miserable staff who didn't seem bothered.

The food tasted good. But the size of the portion of chicken and chips was the size I would expect for a kids portion. £15 for such is an absolute disgrace.

Staff were really welcoming and friendly, food was great and good value as we had a discount voucher. Tables and cutlery were all clean, the only thing which let the side down was the general state of decor inside. Moor Farm looks like it’s ready for a good spruce up inside and the toilets in particular are in desperate need of some attention - whilst clean some of the fixtures were broken in the gents and looked rather shabby. That said I would happily visit again as the staff and food made up for any shortcomings in the general state of the fixtures and fittings.

Food was not cooked properly, not only that never got the full dinner I ordered was missing eggs, the stake was raw, wene I asked for well done . It was the worst restaurant I have even been in. Staff were unhelpfull a guy who was the shef was sitting in a chair as high as a kite thay ended up throwing him out the door breakfast was no better eggs undercooked bacon over cooked that it was more a pork straching in all I will never return hotel was great

We stayed at the premier inn next door for a Christening and dined a few times in the restaurant. Margaret serviced us at breakfast & and dinner she is absolutely fantastic. She really is the life and soul of the restaurant, she makes you feel at home and is very polite, kind and just so friendly you can tell she is an absolute natural and enjoys her job! (Great chat)!!! All staff are brilliant, smiley and very welcoming but Margaret really is top tier with customer service. The food is very tasty and good size of portions too. Thank you very much and we look forward to our next stay!

Very friendly staff and all went out of the way to prepare more pain au chocolate and croissants...

Had the Surf and Turf burger which was delicious. Only downside was being sat in the restaurant area which is used by hotel guests which was disappointing due to there being nicer parts.

cant cook a steak service very very slow even when empty the burgers are dry and smell of cheap dog meat.. avoid..

Staff were friendly and helpful. Discount with a blue lights card very useful. Unfortunately not many special offer menu deals and there was only a small amount of chips with the main meal although the waiter was happy to get more.

Staff are always spot on, food is very nice.

Very nice 3 course daytime menu with a good choice of dishes at a reasonable price.The staff were very friendly only downside was the air con was set too cool.

The staff were friendly and professional. The service was a little slow though.

We were on holiday at Felmoor Park Monday 10th and Tuesday 11th July.A friend recommended yourselves.I have M.S. and required disabled access.The food was great so was the waiter and service made a nervous person feel very at ease .Highly recommended .

Good service from when we arrived, until we left, child friendly, food was good, average prices for bar food these days, good selection of soft and alcoholic drinks on offer.

They had no beef or chicken left only lamb service was slow

Been in restaurant today, fabulous meal and excellent service, our waitress Tracy is a star, thank you you made us so welcome, definitely be back,xx

Excellent family meal, booked the function room and the service from start to finish, food isn't much to write home about but it does the job to keep everyone happy and allow the party/event to flow. Would definitely recommend when booking the function room, twice we've used it now and both times the experience was brilliant

Nice pleasant atmosphere, great food great staff, ample parking

I've eaten here for the last 4 days, breakfast and dinner, due to staying at the Premier Inn next door on business. All staff I've met have been extremely friendly, efficient and helpful. I wasn't able to book a table, due to irregular working times, yet I was always seated and served promptly without any problem. The food has been great, both in the mornings and the evenings, I haven't encountered any long waits or anything that's been sub-standard at all.

Service was slow, we were not told that the soft drinks were refillable until we were paying the bill, my husband and son had build your own burgers, they were ok but they forgot half the items off my Sons burger, bringing the missing items out 5 mins later when most of his burger had been eaten, fries on both were only just warm, I ordered the smothered chicken melt, when it was placed in front of me I sat waiting for them to bring the rest of the meal out, but sadly, that was my lot, the 'triple cooked chips' may have been cooked 3 times on the radiator and were more akin to McCains Home chips! Good job there was only a meagre amount on the plate. The chicken breast wasn't even an 'A cup', not even half the size of my small fist, there was no cheese underneath the sauce and the bacon was cold and slimy, the meal came with watered down coleslaw, no other veg of any kind, it really did not present well and at a cost of £15 + is was a very poor show. I wish I'd returned the meal at the time but didn't want to make a fuss and end up with nothing to eat at all. Dinner really was a disappointment, we usually come here for breakfast which is usually great.

Foods not amazing, but daughter ate free, portions were generous. I can't complain for the price.

The very friendly service was noticeable, the food was standard chain but both very tasty and huge helpings. Comfortable room and a pleasant experience

Service was slow due to staff shortage but didn't stop us having a lovely experience. The staff on done their best as always. Food was what we expected.

Wasn't too bad. Food was borderline cold, service was OK. Didn't seem too interested. Friendly at the same time. Mixed bag.

Always great for breakfast. Such a great deal with the kids eating for free. Lovely staff who look after us so well. Kids love helping themselves. Food and drink is as expected for the price but still the care and attention is second to none. Be sure to book to avoid disappointment!

This is a great place to stop off at for a good meal and friendly staff

Very professional staff. King prawns magic and the lunch menu is very reasonable.

Avoid if booking for breakfast. This seems to basically work as kitchen for adjacent Premier Inn. After all that table booking on website and faff of timings, nobody bothered to turn up for 15 mins to get an order. Person who seated us was unfriendly, couldn't afford a smile, looked overworked. Had to walk out after 15 mins of trying to get any attention, nobody ever came, we tried to place order by walking up to the person, no use. Might be good option if you stay in Premier Inn but avoid if you are anybody else.

Top service from San Fender and his gay twin 👌 Cheers boys like 👍

Nice quiet quality place to go for meal with your lass before children finish school. Pool table , fruit machine pays well too 👍 Respects Blue light card holders 🥰

It was my first visit, but I will be back again

Lovely and cosy. Food was delicious good selection of drinks and friendly helpful staff.

Excellent value for money, good quality comfort food :) staff lovely, Maggie really looked after us. Thank you!

Delicious food. Great lunch time deal menu with wide variety of food choices. Chose steak ciabatta and chocolate Browney. Warm welcome and not rushed. Shout out to Tracey and James, and the person who cooked my food - all whom delivered the goods under pressure on a half term lunch time.

This place is great for a breakfast, we always make sure we come here after a weekend away up north or even pay the tunnel fee just to visit once a month, under £10 a fry up and all the toast and other pastries you could eat. Then the fruit and coffee tea and fresh juices to wash it down. The staff are brilliant also all really friendly and happy to be of assistance. Well done we will see yous soon

Amazing food, our go to place as a family. 3 yr ago. 2023 Amazing food, Amazing deals served by the lovely Heather. 😍