Based on 1.724 opinions finded in 1 websites
Based on 1.724 opinions finded in 1 websites
Nº 600 in 986 in Sefton
Opinions
What sad news. I loved The Monz, and have gone there for decades, for food and drinks. C'mon Wetherspoons!! Grab a great pub, whilst you can. We need the Monz to stay!!
danzman101 . 2024-08-14
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Close for good l believe it going be McDonald’s hope this is true 😉
Anthony Baines Kimberley . 2024-07-03
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We stopped by to buy pizzas to take away before continuing our journey to The Lake District. The service was friendly. They serve great pizzas.
Andrew Yeoh . 2024-06-05
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Great place before the game landlord from sheffield. Home supporters where cool no problem's
Shaun Wasteney . 2024-05-15
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Only for 2 beers, but Stella is great 😉
Martin Chvostkevic . 2024-05-05
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just been to the mons 15/4/23 the man's toilets stinks and smell orful hold your breath when you go in and 1 of the locks on the toilet door is broken but on the plus side the hand dryer is working again... just been back on the 27/4/24 and the Mons is under new management let's see if they can improve it?
Robert Palmer . 2024-04-28
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Quiz night and karaoke night. Love this place and it’s my local
Uni Bond . 2024-03-26
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No more food 😢 please bring it back x
katrina meadows . 2024-03-23
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Went for a carvery meal and the selection of vegetables was poor, only two types of veg, and the peas were dried up and shriveled. The rest of the meal wasn't too bad really
Sharon Harvey . 2024-03-22
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Nice carvery and nice waiter, however homebake brownie which claims to have "cookie dough" and "oreo sprinkles" is a scam, it Did not contain any. Really dissapointed as we also asked the waiter who confirmed there is cookie dough in our brownie. As we where a large group we had a really good laugh as it felt like a joke, in any other circumstance i would have asked for them to take it back. Do better next time please and make sure you know whats in the brownie. Overall, every desert was a dissapointment, sticky toffe pudding isnt even sticky, just a muffin. Not impressed, 2 stars.
Selena Juanas . 2024-03-17
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Staff always friendly and helpful Plenty of food nicely cooked Love coming each week
Brian . 2024-03-17
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Absolutely appalling place to visit.
Anthony . 2024-03-16
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Absolutely appalling service and even worse food! Arrive to be told there’s no carvery because they ran out of meat! Then to spend £40 on some chicken a vile burger for a child is ridiculous!! Forgot half the food and apparently forgot they even have customers. Shocking all round! Sort it out
Sophie Jeremy . 2024-03-15
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Really enjoyed my birthday meal today. Thank you
JJL . 2024-03-15
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This carvery was the worst i have ever had. A poor choice of vegetables that consisted of undercooked cauliflower cheese, over cooked peas and carrots . The roast potatoes where either undercooked or the outside was so hard that you couldn't cut them. The meat was fine but the portion size was small. On the menu it states 5 pigs in blankets for £2.50 but the chef only gave out 3. When i complained i was told that the menu was wrong! I was given the extra but when taking the order the staff should have mentioned that the menu had changed. I will not be back.
Debs Penfold . 2024-03-12
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The food is really nice and at a reasonable price, staff were really helpful and friendly
paul rawsthorne . 2024-03-12
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Been to lots of places over the years but only a handful since i started doing reviews. Booked here for first time visit for Mother's Day, and booked here for last time ever, horrendous isn't the word. Food at best was the dessert For starters, i had Crispy Fried Chicken, it came with just a measly 3 pieces in a bowl with what i would call a edge of a lettuce shaving and drenched in sauce, and the chicken could of been much hotter, would of been better on a plate and presented and sauce on side to dip chicken in to, youngest brother had wings, which he said were ok, not meaty enough, and Mum had Hot 'N' Spicy Prawns, which she said were rubbery For Mains Mum had the carvery which was mainly she enjoyed except the beef was like shoe leather and the roast potatoes were nice and crispy on outside, but rock solid inside, and the gravy wasn't the best, i had the Hot Porker Burger, yes it was nice in parts, bun seemed like it had been there past it's sell by date though, the brothers both had the fish and said it was like trying to have a fight to get past the batter coatings, chips are standard Best part was the pudding , Apple Pie and Custard for Mum, i had the Berry Sundae, and brothers had Home Made Chocolate Brownie and Home Baked Sticky Toffee Pudding. Staff were like Zombies, didn't seem very happy, and the atmosphere was worse than a morgue.
Darren Beal . 2024-03-11
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Very good environment and staffs are also very humble
Md Anowar Hossain . 2024-03-06
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First time visiting today, lovely pub food and service was great will definitely come back
Rachel Kightley . 2024-03-02
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All staff are friendly and helpful and always give you a warm welcome
David Warrilow . 2024-02-26
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Had a great night last love the 80's night
See Dee . 2024-02-25
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Had an amazing night loved the 80’s music
Stephen Dunne . 2024-02-25
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Nice food friendly service and people will go back
Tracy Davies . 2024-02-18
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Very busy today when we visited but service and food still great no complaints
colin newitt . 2024-02-18
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Karaoke night on a Friday is fab. Can’t wait for Mother’s Day here
Mr and Mrs Harrison . 2024-02-16
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Amazing customer service from the lovely ladies behind the bar and the gentleman at the carvery!!! Food was delicious and the service was above an beyond!! Exactly how is everytime we go 🖤 x
Caitlin Cahill . 2024-02-16
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Great food friendly staff excellent quality food
Judith Torrance . 2024-02-11
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This was the worst food iv ever payed for we left full plates wouldn't even feed me dog it. tables was sticky it was pure horrible wants shutting down
Dani Harrison . 2024-02-11
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Carvery didn’t have the meat I eat and didn’t have the dessert I want but other than that the food was nice and the supervisor Emma went above and beyond to help my partner who can’t eat certain ingredients, Friendly and professional. Lovely staff.
Keiran McCarthy . 2024-02-10
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Completely dead on a Friday night and I’m still waiting after 45 minutes for a chicken burger
michael lewis . 2024-02-09
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Great carvery staff very nice had a meat free and a plant chicken version all very nice staff went to find alternative milk too
Paul Kneale . 2024-02-02
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Fab night for karaoke night. Everyone really friendly and Some great singers.
Emma Murphy . 2024-01-27
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Lovely staff very welcoming, great atmosphere, Lovely food
Lyndsey F . 2024-01-21
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Paid food was. Cold never told anyone
Dc Ff . 2024-01-18
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We were made to feel very unwelcome from the moment we arrived. We entered the pub and found a table to sit at. I have persistent pain, so it can be quite painful sitting on hard seats. So we sat at a table with the cushioned bench and were almost immediately told to move as it was apparently reserved (there was no reserved sign on the table). As we were standing up, we enquired what time it was reserved from and she didn't respond. The staff member asked us to move do a different small table she had selected. The seat cushions were worn and uncomfortable. The whole place was empty, so it seemed odd. During our time at the table the one we had originally tried to sit at remained empty the whole time. So, I'm uncertain why she wouldn't let us sit there. As it wasn't reserved during the time we were there. We ordered food and drinks on the app. We ended up having to ask for our drinks as they never arrived. This felt very awkward as she already seemed frustrated at our presence. Food came without a word as we were saying thank you. Again very awkward, we had to go up and ask for side plates. From the moment we entered it felt like they wanted us to leave. I used to work at a Stonehouse in Liverpool and it was certainly a different vibe and we were never annoyed at customers for coming in!
Denise C . 2024-01-15
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Visit was terrible. Encouraged to use the APP to order to the table, only to be waiting an hour for food, and only being told AFTER the fact that it takes 20 minutes for the order to go from the app to the kitchen and it was quicker to order directly at the bar. Waitress who served food was rude, never took away empty plates and just shoved them aside to set more stuff down. Only got my drink 30 mins after ordering through app and I had to ask twice for it. Really gone downhill lately and your staff are very impatient and rude.
Ant Mazement . 2024-01-14
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Went yesterday for lunch was amazing food delicious, pub lovely staff where so helpful and friendly, especially pretty lady called josie went above and beyond her duties made us laugh and looked after us so well thank u xx
stephen millea . 2024-01-12
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The meals were really disappointing. Particularly served extremely cold peas. When reported.... we got an apology... and then an offer of more peas when we had already finished the meal.... Won't rush back..
David Mercer . 2024-01-10
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Such a lovely carvery enjoyed it so much and the carve chef Mike provided excellent service and had us laughing ...staff are always so amazing her✨️✨️✨️✨️✨️
Annie Cleaver . 2024-01-08
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Booked 3 weeks in advance for 8 of us on mother's day, was given 2 separate tables so we couldn't be together. Will definitely not book again.
Claire Hicks . 2024-01-07
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Very dissapointed cold food and cheap frozen burgers! Chicken burger was too hard for my child to bite through! Bar staff very helpful an apologetic. Would not recommend even if it was free!
Alan Parkinson . 2024-01-03
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Staff very friendly, an food was lovely
Marian Walmsley . 2024-01-02
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Visited on Christmas Eve with my nan and family. No Christmas atmosphere. No music, No Christmas table decorations. Place was empty, only about 2 other tables of unfortunate souls (who i guess, like us also booked too late to get a spot at Toby's) during our entire visit. I now realise why it was the only place with ALL spots available to book 2 weeks before christmas (I will be more organised next year and get a spot elsewhere).Food was mostly edible but not really very nice, nor did it look appealing (carvery looked like it had been sat there a week, most likely had seen as there was no other customers). The kids pizza were terrible looking and tasting too, so they got left. My nan was not amused at all the entire time, and she let us know it. The yorkshire puddings had a weird taste that i can only describe as being like wet dog. Upon entering there was no one there to greet us so we found our table (and the rest of our family) ourselves. Didnt really see any other staff after that except when ordering at the bar and when they brought out the kids pizza (which im fairly sure they giggled at how bad they looked but still served them anyways). I now understand the sympathetic looks i got whenever i mentioned to people where we were going for Christmas eve to eat beforehand and the giggles i get since when telling people how it went. I wouldnt return. Absolutely awful.
Emma Woods . 2024-01-01
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We went on Friday, for a pizza, we had no expectations as what can go wrong with pizza! We ordered pepperoni feast and a margarita. The pepperoni feast had one piece of pepperoni per segment. The margarita came some time later and was covered with barbecue sauce. By the time it was redone my husband had well finished his. The waitress told us it was because it was a new chef!! (Quite concerning, if they can't get basic pizza right) No apology either!!
Sharon Murphy . 2023-12-31
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This is meant to be a pizzeria but my son's Margeritta took more than half an hour to be served. The staff to their credit were apologetic.
Peter Kehoe . 2023-12-30
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Staff really helpful, nothing to much trouble,
Lesley Hegarty . 2023-12-28
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The best pub for matchdays at Goodison Park, with reasonable prices and a decent food menu.
Kian Palmer . 2023-12-27
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Went yesterday for Christmas Dinner for 4 people. We paid £200 and it was nowhere near worth the money. As soon as we arrived the blonde woman at the booking desk greeted us like we were a hindrance. We were not shown to our table just pointed to the area and had to find our own table. The poor bar person was on her own with a bar full of customers to serve. We had to go find out where our pre-ordered starters were after 30 minutes. After finishing our starters we went to collect our mains from the carvery. Then, we retirned to the table which still had our starter plates on that we then had to remove ourselves. No Christmas music was played throughout dinner so there was no atmosphere. All of a sudden 3 or 4 staff descended upon our table to bring out desserts as it was soon closing time. This was the most staff we'd seen in the whole time we'd been there. We don't blame the staff at all, it is down to management not putting enough staff on on the day and not planning for people to have an enjoyable Christmas dinner. The only saving grace was that the food was nice.
annie mcconnon . 2023-12-26
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Cavery was terrible hair in cranberry sauce coating over gravy because it hadn’t been stirred cold roast potatoes then others at table waiting over a hour for a pizza and burger chips came half an hour after pizza table who came after us got food before us waiter was rude walked away before I could finish talking to her then handed me a hot plate witch burnt my hand will not be visiting again
Millie Navarro . 2023-12-23
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Had a lovely meal out with all the family definitely be back again, staff are great especially Emma she made our day, she’s so kind and helpful.
Courtney Thomas . 2023-12-22
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Staff where welcoming and service was great
Gillian Jones . 2023-12-21
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Went for breakfast buffet. Generally well cooked and dining room clean. Coffee could have been hotter
Paul Beck . 2023-12-19
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we love coming to the Mons the staff are absolutely brilliant konnor, Emma and Charlie always smiling and happy to see us 😊
Jo Mitchell . 2023-12-17
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We love coming to the mons every week. Emma is Very professional and pleasant.
sue bell . 2023-12-17
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Ema is very friendly warm welcoming and cheerful
David Warrilow . 2023-12-13
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Staff are great and staff really nice
Ian DUNNE . 2023-12-13
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Excellent service and lovely food. Staff are lovely
cathy loughlin . 2023-12-13
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Such Great customer service emma is excellent in all ways very helpful. Great place to be with the lads
alan mears . 2023-12-13
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My Dad's funeral reception and the staff were awesome. Thank you so much 💙 Sorry but I borrowed some pigs in blankets from the carvery as I was drunk and missed the buffet!! 😂😂
Terry G . 2023-12-05
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It was awful, extremely limited menu just burger or pizza and no kids meals at all. The staff ignored us and when we spilt a drink which he clearly heard he ignored it while on the phone taking a personal call. My daughter was crying because she thought she was in trouble and we'd taken her out for a special meal to celebrate. We drank our drinks a left and not a word was said to us as we left. The rudest and most disgusting restaurant experience I've ever had.
Sophie Gibbons . 2023-12-03
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Such a great local place to have family time.. Emma and Charlie are absolutely great.
Kevin Logan . 2023-11-28
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Went for a family meal managed to get two meals, then the chef disappeared, so by the time partner got his, we had finished
Fay Mccallum . 2023-11-22
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Clean and friendly pub and restaurant Not everything on the menu was available Staff were very helpful And food was good
Paul Mcnichol . 2023-11-21
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What a place. Lovely staff. Particularly Charlie, a diamond. Made me wkend
Alan Kelly . 2023-11-18
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We had a carvery it was very nice staff friendly
Steven Pollard . 2023-11-16
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Came with my family last week for a Sunday roast and the food was delicious. The staff are so lovely and helpful and can not do enough for you.
Sharon Bond . 2023-11-11
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Came for karaoke with some of my family, we had a ball. Definitely recommend karaoke Fridays 🥰 Have also been for food and drinks, burgers and carvery are lovely.
Ellie Thomas . 2023-11-11
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I only usually come here for a carvery, and it’s always SO hit or miss…last time I came a few months ago with my sister it was genuinly the nicest carvery I’d ever had, everything was fresh and the potatoes were some of the best I’ve ever had….but my most recent visit was awful, the meat was great however, not even exaggerating, every single vegetable option was completely dried out. The cabbage literally crumbled when I tried to scoop some, the carrots were ok but the yorkshires, green beans etc had become inedible, it was so disappointing, but I didn’t wanna have to ask them to literally replace every single side…eventhough they should be staying on top of that anyway? I’d say walk in and check the carvery section before you order it, although I don’t think that’s a good sign of a reliable carvery, they just need to keep on top of replacing the items regularly and it would be perfect! oh also if you order table service food you might be waiting a while, I’ve noticed a lot of the waiters usually just like to stand there chatting to eachother behind the bar when it’s not too busy and I think they all expect eachother to just sort the orders out, which ends in no one sorting it out, literally waited an hour for a sticky toffee pudding last time I came and the only reason I waited so long was because I forgot I ordered it after 30 mins of waiting and apparently the staff had too! Ps. me and my sister were the only people eating in there other than a family of 4. I do still come here from time to time don’t get me wrong but i just wanted to give honest feedback on ways to improve a bit, but look at the other reviews it seems the same problems keep getting brought up and nothing is getting done about them…..
Abigail . 2023-11-03
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Had a buffet breakfast here.very nice it was too I can recommend.
Raymond Cowling . 2023-10-29
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Great atmosphere lovely staff and big thanks to felicity great service from the bar would definitely go again the prices were great!
Gavin Clarke . 2023-10-29
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Waited for a hour and a half only to be told that they couldn’t cook a fish and if we wanted to change our order. We’d already changed the order as they couldn’t do gammon eggs and chips. It’s now a good job that we never booked for our Christmas dinner.
John Coughlin . 2023-10-28
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Charlie is one of the loveliest bar staff always goes above and beyond needs to be more people like Charlie in here made my experience well better
kerry burgess . 2023-10-22
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I must say Emma and Charlie are brilliant staff always helpful and friendly 10/10.
paul hignett . 2023-10-20
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Went to the mons this afternoon.13th oct.with my two friends Lovely food. Very pleasant and socialable staff. Had a lovely afternoon
Marg Evans . 2023-10-13
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1st visit here and won't be returning. went for the carvery qd for 10 mins to be served once at hatch the only meat available was a bit of dried up pork or turkey? on to veg...no stuffing,carrots,mashed potato and roasties was told I would have to wait another 10mins for the roasties and 15mins for stuffing roasties did eventually come out but we're not cooked through. we returned our food for a refund with quite a few others as well. the manager told us that they had been very busy and hadn't cooked enough and we were lucky we got this far. won't be going back
denise rooney . 2023-10-02
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The food was delicious, but the flies ate more of it than I did. Shame
Lee Colbeck . 2023-10-01
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Went for breakfast.... buffet style ... plenty of choice ... freshly cooked and had the right temp .... server was polite n attentative .. Defo go bk again ...
Vamp Ster . 2023-09-27
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The order was a large with 3 meats.... But they only had one meat which was very chewy and needed to be cooked for longer... And when I finally sat down to eat it there were kids running around the place.. I felt like I was in the wacky warehouse 😂😂 not amused.. I will be going to weatherspoons next time
Jack J P . 2023-09-24
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We visited and there was 2 people eating a roast and no one else in the restaurant. We ordered food, it took 40 mins to come, when it arrived the chips on all meals were stone cold, my burger was missing the sauce, onion rings and hash brown. There was no fish because it wasn’t defrosted. My girlfriend took our daughter the toilet where there was poo on the floor with toilet paper with poo on it. Absolute disgusting.
Chris . 2023-09-23
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Was visiting with family on Sunday and found this little gem! Staff were fantastic, food was brilliant & the atmosphere was perfect! Will definitely recommend to other friends :-)
Rachel Wood . 2023-09-20
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The scruff on the till had an attitude, could not be bothered to take my order then when i asked if he was serving he roared just wait!! i then tried to order a carvery only to be screeched at that they wont be serving carverys on mon-thurs i asked why and he screeched again cos were not!! he looked like he hadnt been washed in a month the crank, plus it's a hovel in there!!
Rach . 2023-09-12
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There is a lack of staff at the Mons and has been like this for over a year now..This time there was only 2 guys on but by the end of our stay..1 guy had gone and there was just one guy doing all jobs.. He was making desserts, doing drinks..He done his best but it was too much for 1 person.. Only a choice of burger and pizzas too as short staffed.. The mons was always a handy choice for us location wise and there was always plenty to chose from on the menu and a fresh carvery/Breakfast. .We were all were hoping for carvery but we were limited to just 2 options.. The lack of staff and food options, there was barely anyone in there..I hope this establishment doesn't have to close..I've been coming here since i was in my 20s.. There needs to be new staff brought in and maybe new management, to keep this place thriving..
Jayne Carrick . 2023-09-08
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Nice place lovely pizza's, friendly staff.
Brian Kilroe . 2023-09-03
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Fantastic food and good prices friendly asthophere a big thank you for our food it was lush chef .all staff in the bar and In kitchen make you feel soo welcomed 👍😀would recommend the mons stonehouse in bootle its great for families xxx me and my partner came in today 25 July 2023 we keep coming back cause we love it here and it's nearer by too it's our local and on the 27th August 2023 Tony Scarth as sir Tom he was fantastic sounded like sir tom great asthophere and entertainment would recommend Tony Scarth to do parties x ❤️
Maria Robinson . 2023-08-30
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Delicious meat 🥩 with attractive smell😋
Pio Ibe . 2023-08-27
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Called at 7pm on a Friday and there was no carvery available. This being a carvery outlet. Staff more interested in talking than serving and I had to clean my own table. Place was quiet.
Lee Thompson . 2023-08-25
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Fantastic service Josie goes above and beyond
jess allen . 2023-08-22
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Paid for too good to waste , had to travel far , was told no food available, was advertised again ,tried again same result
kat monroe . 2023-08-22
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special place, peaceful and pleasant environment, kind and polite people 🔝🔝💪🏻💪🏻⭐️⭐️⭐️⭐️⭐️
Marcio Migliorini . 2023-08-17
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There were four of us i had the carvery the rest order from the menu i had finished my meal while the other meals took ages to come out and it wasn't that busy
mick jones . 2023-08-14
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Friendly staff. Clean. It was quiet, but was Tuesday. Friday = karaoke.
g sp . 2023-08-09
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Visited on several occasions. Breakfasts are lovely and I'd highly recommend them, but carveries are just okay. Staff are really friendly and welcoming.
Ashleigh Keegan . 2023-08-07
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We had my birthday tea last night All food was good Manager looked after us very well Staff were lovely Would recommend everyone to try Manager was particularly helpful, lovely lady x
diane mackie . 2023-08-04
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Friendly staff great food highly recommend 👌
Michael Cleaver . 2023-08-03
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Food waa amazing staff are friendly and helpful l. Lovely place 💯 be back again and telling all my friends and family about this place to ❤️xxx
Charlene laurence Spencer . 2023-08-03
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When we came in we were greeted by Josie, she was so friendly and chatty
Aaron Harrison . 2023-08-03
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Great afternoon the staff are amazing and the manager has a great sense of humour. We had pizzas are great taste and value
David Gorst . 2023-08-03
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Lovely friendly atmosphere food great will definitely go back
Helen Blundell . 2023-08-03
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I was there yesterday with family, having food, we were served by Charlie, who was just so lovely, we were also seen to by Adam who was also really lovely. The food was really nice, big thanks to whoever cooked my food as it was spot on! 👌🏼
Anita Liang . 2023-08-03
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Went there for mother's day had a beautiful carvery my husband had scampi and we both agreed it was the best pub meal we had in a long time.
Maria Pender . 2023-08-01
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1206 Opinions
1 member of Staff rude and not customer friendly on the bar. Pulled a face as she had to make a cocktail. Not sure where to begin with the food! Ordered 4 meals, staff member put 1 through incorrectly meaning that 1 person in my group then had to wait more than 20 mins for her correct order, which when arrived was still wrong, that is after waiting over 25 mins for food. 1 chicken was so badly overcooked couldn't cut through with the knife. Shepherds pie did not come with Roasted carrots as advertised and the veg with it, cabbage and peas not cooked as hard. Hence why I wouldn't recommend to anyone, we were treating a family member and we all ate at different times. Not an enjoyable experience for the money paid.
1975 Opinions
Ordered thinking it was from aintree order from from store. A little disappointed as food was a bit cold.
109 Opinions
I placed our order online, then rang them direct as I needed a gluten free base, but with Vegan cheese (due to wheat and dairy intolerance - NOT Allergy) online there was no option to change the cheese. I was put on hold whilst the girl on the phone spoke to the manager, she was courteous. I was then told this couldn't be done. I have ordered before from here and it has not been an issue before. I cancelled the whole order over the phone. Then went there in person to try and order and was told again they couldn't put Vegan cheese on gluten free base, with no explanation! Asked when my refund would be given and was told 3-5working days!!! Disgusting service! Won't be using them again