Based on 442 opinions finded in 1 websites
Based on 442 opinions finded in 1 websites
Nº 137 in 657 in North Lanarkshire
Opinions
Stayed over for 2 nights weekend of 9th May. Wonderful polite caring and friendly service from all staff we encountered. Fabulous rooms with great showers, comfortable beds. Breakfast was very nice to, booked again for another stay
Caroline _Murphy . 2025-05-14
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Staff so welcoming and helpful.
Garry McArthur . 2025-05-04
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Hotel Mondo was a perfect hotel. Great food, clean and comfortable, but it's the friendliness of the staff who are the icing on the cake...we had a great stay
Paddy Pollard . 2025-04-28
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Really nice Super clean Staff were very kind and very helpful always smiling
Ateka Rajah . 2025-04-24
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Nice clean hotel, restaurant menu good choice, good quality food, no complaints, friendly staff.
Peter Mccluskey . 2025-04-17
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I stayed here with my son & mum 27-28 March 2025. The rooms are very comfortable & clean and have everything you need.
Jacqueline Gallagher . 2025-04-15
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Friendly helpful staff ideal location as we were flying nxt morning
Kirsty McLaughlin . 2025-03-21
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Nice and central friendly staff Rooms are nice and comfy and a cracking breakfast
George Adams . 2025-03-09
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Great hotel, basic in some areas and could do with some rennovation especially in the bathrooms but no different to your standard chain. Receptionist with blonde hair was so lovely and couldn’t have been more helpful. The restaurant was closed; and she went as far as writing down recommendations and directions to some in the local area. A great experience. Rooms were cold with the electric heaters, slightly confusing to work but did warm up once I figured it out. Some instructions would be helpful, as after a long day at work( sometimes even the simplest of things can be confusing lol. Parking lot was a huge bonus too, very secure and well lit - great hotel for solo stays as plenty food options nearby and shops.
Charlie Jardine . 2025-02-23
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We have now stayed here around 10 times and just love it, both house keeping and reception staff are lovely and will do anything they can to make your stay enjoyable. Food in the restaurant is beautiful! Glad we found this place.
Elizabeth Taylor . 2025-02-23
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Lovely hotel. Staff are friendly and helpful. The hotel is doing an upgrade of the rooms. I have stayed in the older rooms, which were great and the new ones are really well finished. Restaurant attached does great food. Recommend for anyone staying in the local area.
Scott from Scotland . 2025-02-20
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I am not a frequent hotel user but needed to overnight on business. Nice under cover brightly lit car parking right in front of hotel was partly why I chose this one over the others. I had a good night with no noise. The free breakfast was very good - and promptly served, which meant I could get away by 7.30am.
Piers Brown . 2025-02-13
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Super convenient for the ice rink, free parking, very welcoming front of house staff. Some issues with the room such as broken lights but really does that actually matter? Nope. The bed was super comfortable and I had such a good sleep. The restaurant attached is AMAZING. You’ll want to book in for breakfast and book advance for an evening meal at least once. The staff are the same as when I came a year ago, which says it all. Thank you mondo, if you were a degree you’d be first class with honours.
Josh Ditte (JD) . 2025-01-27
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Very nice excellent service very nice reception staff 👍
simon whittaker . 2025-01-20
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Great restaurant with loads of locals and residents dining...reasonable prices! Hidden gem!
Ken Browne . 2025-01-14
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Not a bad hotel, my only issue is that the walls are incredibly thin. I have stayed twice and ended up being kept awake through other inconsiderate guests shouting at all hours.
Scott Holt . 2025-01-10
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Stayed at the Mondo hotel on 21st December in a suite, the room and bathroom was immaculate, staff extremely friendly and a great location, would definitely stay again.
Lomond Auto Electrics . 2024-12-25
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Fantastic dining experience tonight at Mondo for our Christmas get together. The menu was excellent with the brazed beef being a standout for our table. Staff were exceptional and friendly and top marks to the kitchen for great quality dining. 10/10 from me.
William McKenna . 2024-12-21
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What a shame that the actions of some staff can make your trip such a negative experience.
Nick Harrison . 2024-12-05
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Great hotel. Superb restaurant! If you’re staying at the hotel, be sure to try the restaurant, but book a table well in advance to avoid disappointment.
Chris . 2024-11-15
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Very comfortable & staff always polite to u .
Derek Cumming . 2024-10-19
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Two carparks, one is easy to get into and has a height restriction on it, the lower carpark is around the back of the hotel. Both good sizes Quick check on all information given Lift to all floors The room was a good size as was the shower room. Bed is super comfortable Wifi excellent Shower was hot and powerful then ½ though just lost power and it just dribbled out. Evening meal was good, tad on the pricey side, service was excellent. Location in the center of town, lots of nice walks close by. Would definitely stay again but definitely check the water situation first! And the biscuits as it was an opened packet with 1 eaten!!!
andy thrower . 2024-10-16
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Stayed overnight to attend an event in Coatbridge. All the staff were great, friendly and had a load of helpful advice about the local area. Breakfast was tasty and a good size (we also got a nice window view seat). Clean rooms. Would definitely stay there again if in the area.
Martyn Stronach . 2024-10-13
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Fantastic restaurant and good location.
xx . 2024-10-05
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Stay here for a few day to visit family and friends. Great Location for us walking distances for a lot of places we went to. Would recommend staying here. Staff were very nice and friendly.
Maureen Morgan . 2024-07-06
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Been staying here for work, comfortable Rooms that feel modern, Great powerful shower, Clean and tidy with friendly staff also the rooms come with a meal allowance for the restaurant as-well which is quite generous and very nice, tried something new every evening and never been disappointed would definitely stay here again. Also for workers there is free fairly secure parking available for sprinter sized Vans just outside the hotel under the multistory. Only one gripe really is the TV does not have an accessible HDMI slot for Firesticks etc so week long working away bring a laptop or iPad.
Deakon . 2024-07-03
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Stayed overnight here at the weekend and I have to say I was less than impressed. Front main entrance is not signposted very well, couldn't find it from the main road n resteraunt staff had to point me in the right direction, sat nav seems to take you to the car park for the resteraunt. When I got into the room there was very little room to manoeuvre a wheelchair and when I went into the bathroom I seen that the shower catcher for the drain hadn't been put back in and was left at the side of the shower. After I called reception she came up to see what I was talking about and said aw that's just need to be put back in, simple yes but that's not my job and it's the last thing you would expect to do when checking into a hotel. Lastly for the price breakfast was a real let down had to choose between a cup of tea or glass of juice, no option to have both when other hotels have both options. In all honestly if it wasn't for the staff being so lovely it would be a 1 star all round and will definitely not be recommending this hotel to anyone.
Carol Reid . 2024-07-01
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Exceptional staff and rooms are excellent. Bed is super comfortable. Thank you for a awesome experience
Willem Du Plessis . 2024-05-22
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Have had a few meals in here, have been very happy with the service .
Monica Miller . 2024-05-14
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Not the best, but not the worst. Breakfast was poor!!
Myke Morris . 2024-04-28
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Staff as always very welcoming and helpful. Rooms were very clean and bed extremely comfortable. Location 1 min walk to the town centre. My real grumble is with the breakfast even though it was free due to me booking direct..it was more like an English breakfast..no Square slice No Black Pudding No Haggis..I would have been happy to have paid..
James Muldoon . 2024-04-10
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Mondo Hotel offers very clean, light, and comfortable rooms with plenty of free parking. While corridors and communal areas may be untidy, it's less concerning for short stays. However, breakfast falls below expectations for the price; nearby food options, including McDonald's, are preferable. Ideal for business travelers but not recommended for tourists.
M Ali . 2024-03-31
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Great food great service lovely staff
Cornelia Kyle . 2024-03-20
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Nice restaurant and excellent WiFi
Neil Alexander . 2024-03-06
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Great hotel and very clean. Very helpful and polite receptionist. Will sure stay again
trevor lewis . 2024-01-14
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Absolutely beautiful food as usual, service was a bit slower than normal
Jane Anson . 2024-01-14
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Stayed here for one night. Rooms very clean and tidy. Food was really good and the hotel is located right next to the town centre.
William Gladstone . 2024-01-08
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Lovely hotel staff very friendly clean and comfortable restaurant amazing
William francis . 2024-01-05
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Fantastic place Food Drinks 🍸 Service Excellent definitely coming back keep up the good work 👍
Davie Mcconnell . 2023-12-16
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103 Opinions
Food is terrible chicken balls that would smash windows or break teeth chips that I would not give to the dog noodles and rice freezing absolute waste of money trading standards have been notified. This takeaway has went completely down hill after the fire absolutely disgraceful
25 Opinions
2 hour wait and no option to cancel. Delivery time flip flopped constantly. Requested a cancellation on email and then it was sent near instantly. Arrived cold and soggy. Not even worth eating, shame as the food from here is great
877 Opinions
Food was excellent value for money - Sirloin was just over £30, but about 350g of perfectly cooked medium rare steak - cannot complain. Both desserts were lovely and we were given a complimentary starter/Primi course. Restaurant area was well decorated and matched the atmosphere and food. The only let-down, unfortunately, was the service. Initially very helpful with sorting out free car parking at the hotel and taking our coats. Subsequently had 4 bugbears regarding service: 1. After finishing our mains it took 15/20 minutes (at least) for our plates to be cleared. I could only see around a dozen other diners in the restaurant (at least 4 wait staff that I could count). We had to politely request a desert menu, which precipitated our table being cleared. 2. Ordered a double espresso with dessert and was brought something between a flat white and a latte. Mentioned it to the server who apologised and promptly brought over an espresso… maybe the second half is still in its way?… 3. Asked for directions to the toilet and was told “it’s the door over there”. Went ‘over there’ to find 3 doors (restaurant is dimly lit, which does add to the atmosphere, but makes discerning the toilet door sign ((dark mahogany/wood panelling on the doors) somewhat difficult). 4. Mandatory 10% service charge added to the final bill. Mandatory service charges in the UK are always a bugbear for me. Always slightly easier to swallow if the service has genuinely been high quality… unfortunately this had not been our experience. Food was great quality and value for money. Service left quite a bit to be desired.