Dakota Bar and Grill in North Lanarkshire

Not good I was meeting my daughter I arrived first and when she arrived was told theres was no reservations and I was nt there ! This caused a lot of stress for us both The food was not good And definitely not worth the money So disappointed

We came for a 1 night stay due to work. This hotel has a luxurious ambient vibe as soon as you walk through the door. The attention to detail is fantastic. We dined in the bar and grill and the staff were fantastic. Every single staff member we encountered from the reception to bar to dining were fantastic. The room itself (super king) was spacious comfortable and clean. The decor was very nice. Our meal in the bar and grill was outstanding so compliments to the chef. The rump roast beef was one of the best roast beef dinners I've ever had. I have gone out of my way to write this review because the staff deserve it and nowadays with money being tight across the board people want to great service and this is what we were given. Will be returning and recommending to all friends and family

Seems that the twin rooms with adjoining door are acceptable, and of course the beds cannot be pushed together as this is for a family with parents next door and kids in here…. Totally and utterly unacceptable

We were celebrating our 10th wedding anniversary and the service was absolutely wonderful. Jordan who had served us all day and for our evening meal and drinks was fantastic, he was an excellent host who was friendly and welcoming.

The table service in the bar/lobby area is terrible. 3 times we had to ask for somebody to serve us. Then the waitress was so shockingly rude. Next time will wait in car whilst charging. Clearly the staff don't care. We won't be coming back....

I’ve eaten here many times as I’m often away with work. Tonight I was served by Jack- amazing attentive service. He was watching all of his tables with an eagle eye to ensure he could assist diners in any way he could. Nice to see from a young waiter- the sirloin steak was pretty special too!

Disappointing meal. Expected better quality and portion size for the prices shown on menu. Scallop starter - two scallops for £19, really! Fish and chips - very small piece of fish that was disappointing in flavour and the amount of oil coming out of the batter.

Met colleagues for lunch. Took over 30mins for a plate of sandwiches and bowl of soup to arrive. The soup was cold on arrival due to lateness of delivery to the table. Member of staff was advised and took the soup away to be dished up again. Returned, then had to ask for a spoon. General demeanor of unhappiness among the staff. Contrast to the south queensferry hotel is night and day.

Food always top quality as is the service.

Stopped to charge car & have a soup, sandwich & coffee. Staff attentive. Cosy atmosphere. We went back recently for a late lunch & were pleasantly surprised at how good the food was. Very tasty.

Just had Mothers Day Lunch and haven’t been to a place that I couldn’t fault anything for such a long time…. But today these guys got it so right! Service was friendly and attentive. We were on the cocktails and they were timely and delicious. The food was spot on and nothing was a bother. Thanks guys.

Amazing little find. Food was excellent, and the staff were so friendly. The setting and atmosphere is great, loved the dark trendy vibe it has. If you appreciate good food then you must try it.

Quick bar meal and a few drinks. Fantastic food and great service from Hordan and Gavin in the bar. Will be back for future nights.

We decided to book a night and dinner as a wee treat to ourselves. We’ve stayed here before and really enjoyed it. The staff are excellent and make the place even more special. I have to call out Jordan that works in the bar serving customers. He is naturally friendly, professional and courteous. He is an asset to the team. Meal was lovely and we reserved the lovely sofa in front of the fire after dinner. However there was a couple sat there but we mentioned it to the staff. They were very polite to the couple and let them finish their drinks. Jordan again handled it brilliantly. When they left the staff plumped up the cushions, lite candles and asked us through, it was lovely. Then to make it even better they brought us a free glass of fizz and some chocolates to apologise. It didn’t need an apology in our view but this was them going above and beyond. Breakfast was amazing, products high quality and cooked to perfection. Fully recommended.

Had an amazing nights stay. Was welcomed by a lovely, friendly staff member called Morgan. Morgan was well spoken, bright and well presented. All information that was given was so clear. Room lovely and clean and well presented. Food in restaurant was piping hot and well presented. Staff in restaurant were very polite and kind also. People we met that we got names were, Daniel, jack and there were 3 lovely ladies attending to guests. It was both my husband my myself birthday and all was perfect. Christine and james keltie

I visited on the 22.12.23 with my family for birthday/Christmas celebrations. The ambience, Staff friendliness and welcome was second to none. Niamh deserves a special mention for her exceptional good cheer, care attentiveness and generosity. Thank you so much and we will be back asap xxx

Steak, great. Curried fish too oily and overly complex flavours; needs to be simplified. Service, what on Earth! Asked for cocktail menus twice, cocktails only arrived after chasing them. But our waitress, Rebecca was sooooo slowwwwww.

The staff, food, service and privacy of the Dakota is 5 stars. Rachel the restaurant manager and her team treat you like a vip. Everything is down with professionalism and myself, husband and children had a wonderful time.

I have used the hotel in the past and on my most recent visit I came for drinks with friends, and I have to say this experience was NOT up to the usual standard of Dakota. The drinks themselves were fabulous, I want to thank Jason from the bar for his recommendations, they were delicious! While the customer service I recieved from most of the staff was amazing, I had a terrible encounter with one member of staff who was clearly too busy to be asked a simple question. I understand that it was likely a busy evening and I will assume they were understaffed but that is no excuse for service like that. I woud caution the managers in future against training their supervisors to have better customer service than this as I am now hesitant to return.

Lunch was outstanding! Olivia our server was so welcoming and very knowledgeable about our food choices. Rachel the restaurant manager was very professional and we think her for the special touches on our 40th anniversary. We did not catch the events manager’s name but thanks to her!Thanks to all especially the chef who never disappoints. Hope to see you all very soon!!!

Wonderful meal again. Totally delicious. The staff were friendly and efficient. The atmosphere was alive with chatter. The small piece of chocolate brownie with my coffee also deserves a mention of its own... it was fantastically chocolatey, smooth and delicious ! Loved it all.

Lovely hotel to stay in. Was st a nirthfay party in itm

Just amazing very friendly staff really upmarket

The bar staff were excellent in particular Jordan, who was friendly, had a great knowledge of the new cocktail menu and never left you waiting for service. His supervisor Daniel was also very attentive and made superb cocktails. Highly recommended.

A return to happy times at this hotel and grill. From the treats in the room through to fantastic steaks in the Grill. The Friday package was great value. New breakfast menu was superb. Thank you to Connor for delivering a surprise to the room too🥂. Murren’s note has been kept special by us.

Stop off to charge Tesla Friendly Staff Great tastey food Fair price Beautiful Decor Very enjoyable visit 👏👏👏👏

Such a lovely hotel, filled with very friendly and accommodating staff. We received a very warm welcome at reception when we arrived, the girl behind the desk was lovely. Then we went for dinner and the staff in the restaurant were amazing, so helpful and made sure we have the best evening. 10/10 will definitely return to this hotel

We loved our dinner at this restaurant. We are not easy to please normally but everything was great. Food was delicious, Service was super friendly and attentive. Special thanks to Molly who was outstanding. Thanks a lot for a great dinner away from London!

Evening meal tonight in bar and grill :- starter quality excellent but overpriced ( £ 18 for two scallops ! ), fish and chips OK ie chips good but batter on fish too gloopy/soggy ( give £ 18 price expected better ) Desserts nice and reasonably priced. Staff excellent. Wouldn't go out my way to go back again

A quick stop off to recharge the car as we do regularly. The food as always was impeccable! This review is really to highlight the wonderful team that deal with reception through to the restaurant and bar area xx super friendly and helpful , Connor was especially attentive xx

Staff at reception on arrival very helpful and efficient. We booked a table in the restaurant that evening for 7.30 pm, arriving on time. We were told to sit and not shown to our table for another ten minutes. Service was extremely slow and we waited almost an hour for our meal, despite asking and being told several times ‘it’s on its way’. Food tasty but very small portions, Waldorf salad extremely disappointing, consisting mainly of chicory leaves with a piece of blue cheese smaller than a thumbnail. However, they did remove the cost of this from the bill when we complained.

Great wine, good food, perfect service

I recently dined at Dakota restaurant and I have to say, I found the overall experience to be just average. While the food and roast were decent, they didn't particularly stand out. I was hoping for more in terms of flavor and presentation. Unfortunately, the service lacked friendliness and warmth. The staff seemed indifferent and didn't go out of their way to make us feel welcome. Additionally, the seating was uncomfortable, which detracted from the overall dining experience. I also noticed that the restaurant wasn't very child-friendly or family-friendly, which limited the options for families looking to enjoy a meal together. Overall, I left Dakota restaurant feeling underwhelmed and wouldn't rush to recommend it to others seeking a more enjoyable dining experience.

I loved the decor, I felt I was somewhere far away. The menu is decent and we shared chateaubriand which was absolutely stunning. We will be back with friends to have this again. The only negative was that toward the end of service the staff became a little less attentive and it became difficult to catch their attention.

The complimentary bread and tomato sauce was amazing, and all the courses are delicious too

This is simply the best hotel in Glasgow. I always stay here for work. Staff are superb in all areas I have contact with especially Abby (reception #5star) and Rebecca (room service #5star). A credit to the hotel. Thank you for always being so nice.

Love the staff all really nice and were very funny breakfast was amazing couldn’t ask for better way to start the morning also had some wee light bites at night also very good would definitely recommend and will be back Love jack & Laura

Give this place a wide berth they have entered into a deal with parking eye and I was told by the desk they had over 50 appeals to try and deal with people just entering the car park turning around and getting fined £100. Shame Dakota is tarnishing there brand entering a partnership with a parasitic parking company.

Very nice and actually very reasonable for a place that looks Amazing 🙂

Nice environment and good food. I had the steak which was cooked to perfection. Good choice of wines too. A little expensive, but nice for a special occasion.

Quite and nice atmosphere, friendly server. Not too hard to find

Absolutely beautiful venue. Highly recommend.

Ordered a dish with chanterelle mushrooms but received a dish with button mushrooms. Sent the dish back and it came back out, as if I was expected to accept it. Ordered pork to replace the dish, and this dish was a poorly thought out mess. I question the ability of the chefs in developing a menu and cooking to an acceptable standard. Service was so bad when I said the overall deliverable was not to standard they still added a 10% service charge. If you want a nice evening with good standards don't go here.

First Class Service & Food Definitely one of our favourite restaurants in Glasgow, the service was first class & the food Delicious with a good selection for a variety of diets including our gluten free guests. Would highly recommend

I travel a lot for work and there are very few hotels I'd be happy to come to stay in outside of work but this is the one... the food is fantastic. Amazing breakfast and dinner was absolutely delicious. Staff are excellent too. Really relaxing

Fabulous welcome and very attentive staff. Especially the very polite and helpful Kieran. He had some excellent recommendations with regard to food and drink. Meal, sides and drinks all complemented each other perfectly. Overall an unforgettable dining experience with cocktails in a relaxing atmosphere. We'll be back!

Long overdue meal out, fillet steak was cooked perfectly, sides were all great. Staff very attentive and restaurant is very nice generally.

We stayed on a Thursday night, during level 3 restrictions. We had such a wonderful time, the staff were lovely and nothing was too much bother for them. We ordered cocktails and pints to our room and the were delivered promptly by wonderful staff! We ate in the grill and the food was outstanding! We will most definitely be back!

Visited today for a birthday celebration with close family . What an amazing experience , food and service was impeccable ! Can’t rate this Bar & Grill high enough . Staff were extremely attentive and the restaurant manager Kieran excelled !

I’ve had to use different hotels over the last few months whilst travelling on essential business, and I’m delighted to be able to stay at Dakota again. As always, the staff are extremely attentive and welcoming. Food was excellent and I look forward to being able to enjoy a glass of wine when restrictions lift further in the future. There was a very minor mix up with my order one evening. The young woman serving me dealt with it quickly, without undue fuss, and if anything it demonstrated her fantastic customer care more than already demonstrated. She was a credit to the hotel and her colleagues. I will be an increasingly regular business visitor to the area, and the Dakota will be my first choice. Thank you.

Great food and service. Lovely to be out! Very comfortable surroundings and good attention to hygiene and distancing.

For the first year ever as a family we decided to eat out on Christmas Day and it was definitely worth it. The food was spectacular, the service was 5 star and the atmosphere was exactly what we wanted.

We had a most enjoyable lunch on 18th December. We were looked after by the very pleasant and attentive Charlaye. Food was excellent. Look forward to returning in the New year.Would thoroughly recommend the Bar and Grill.

Great food. Great Service - as always. The standard you maintain is superb. Really looking forward to our next visit.

We stayed on a DBB celebrate package. We upgraded to an executive room. We have stayed at this hotel on several occasions and we are never disappointed. Rooms are beautiful. Restaurant food is delicious. Staff were helpful and friendly especially Tayler who was our server at dinner. I can't wait to return.

Absolutely amazing service from deanne. Food was awesome and the atmosphere very relaxing. Highly recommend

We had a very enjoyable relaxed afternoon with excellent service from our waiter Kieran D . The meal was First Class and we were given a complementary drink and a surprise Birthday treat !! . We will make a point of coming back in the New Year .Thank You .

Met up with family to swap Xmas presents and lunch. Lovely meal. Beef was gorgeous and the staff were so friendly. In these strange times this might be the highlight of my xmas

Loved the private room and the food excellent and our server Chloe was brilliant - so polite and helpful.

Had dinner here last night. Everything was perfect. 4 adults and 1 child all adults had steaks they were cooked to perfection. The service was brilliant too the staff were very personable and helpful. One of the best meals we have a had in a while. Dakota is definitely worth a visit.

Got told misinformation off staff related to our stay regarding our food and drink but otherwise nice hotel.

Fantastic meal, fantastic attentive staff. Mocktails were delicious Waitress went over and above with her serving

Ambience suited my husband and I perfectly. Meal was most enjoyable especially my husband's fillet steak which the kitchen cut up for him making it much easier for him as he has an upper limb dissability so thank you very much. The only disappointment was not being able to have a glass of wine due to Corona virus restrictions .

We came for lunch just after the hotel was reduced to level 3 covid.We were a table of 3 and there was only 2 other tables in the restaurantThe service was excellent but unfortunately one of the meals was served with Luke warm chips which was really surprising as there were no other tables to serve!Bit of lacking in the kitchen just because they were quite.

Food was absolutely delicious! Service was great! Can’t wait to come back for another Sunday roast at some point!! Place is looking very festive

Excellent food, starters were great, i had the duck salad and my husband had their new crab. Mains are so tasty, and my husband said that the fillet steak was perfectly cooked(rare). I had the roast turkey and veg, its all yummy but i wish there was a bit more sauce on it. And the dessert, I've had for the first time the pumpkin pie and was surprised that it's really good, the caramelised pumpkin seeds made it more interesting. Charlaye gave us a great service and she's friendly. Overall happy customer. Defo coming back

Must have been an off night .Seemed to be short staffed if I’m honest .Waited 45 minutes in total before we even had our 1st course .Main meals came & were mid to Luke warm .The turkey dish was disappointing.Didn’t sent back as by that time had been in almost 1.5hours .Hasn’t put us off as always been excellent meal before .

Stayed in an executive room and ate in the restaurant. As usual the service was outstanding, the food was delicious and the room was quite and the bed was superb.

We had a very enjoyable evening on Saturday night at the restaurant at the Dakota Hotel in Eurocentral

For the first time since visiting Dakota a few year's ago I was disappointed in my meal. The main wasn't hot and was quite underwhelming. This was a shame as I normally love the food and can't fault it. Maybe a result of pandemic as service very slow also. In saying that starter was tasty, pudding ok but not much of it. Not sure if I'll return anytime soon.

High quality food in very nice surroundings with great service. Skeleton staff because of Covid restrictions but this did not impact the speed of arrival of the courses and drinks. Very relaxed atmosphere. Thanks to Tayler for looking after us.

We had an excellent lunch. Food was delicious. Our waitress Charlie was so friendly, attentive and efficient.

I visited with my wife and another couple for a lat Sunday Lunch. Service was friendly and relaxed. Food was tremendous, from the goats cheese bread dip, duck salad to a wonderful cod dish. My fellow diners all ate the roast beef special, which was perfectly cooked and tremendous value. A super afternoon, concluding with coffee n front of the open fire in reception.We will return

Booked a last minute night away after new covid restrictions forced us to cancel our planned trip away. Room was good and both our dinner and breakfast were excellent but it was the staff that really made it, every single one of them was fantastic, could not praise them highly enough. We will definitely be back. Thanks

Amazing. Staff lovely very nice food. Can’t fault food or surroundings. StAff always pleasant and attentive

The staff at the bar and grill were amazing, so attentive and the food was delicious! Couldn’t fault a thing we were so impressed and will definitely be back again!

Booked in for an overnight stay, dinner & breakfast for my birthday and was totally blown away by the service and standard of the Dakota. The food was incredible, I ordered the roast cod for dinner and I’m still thinking about the accompanying sauce. Was incredibly well looked after by the staff who were so attentive, nothing seemed like too much bother. A lovely wee escape from the current chaotic reality.

I had the pleasure of staying at Dakota over the weekend with my partner. Staff were incredibly attentive and following all covid procedures to a T, we felt really safe. Our meal in the Grill was outstanding, the waiting staff were fantastic and very knowledgeable. Really looking forward to my return!

Great overnight stay. Been a guest of this hotel almost since it opened. Spent our wedding night here too almost 11 years ago. Spotless, great food and such a lovely, relaxing experience. We love dining at Dakota Eurocentral when we choose to have dinner and perhaps not an overnight also.

We were booked for an overnight and a meal in the Bar and Grill and our service from start to finish was of a different class. Food was absolutely amazing, our steaks were all cooked to perfection and we were recommended the most amazing lemon bon bon mocktails which tasted like the real deal!! Diane and Louise were both absolute stars and catered to our every need. As always, with Dakota Eurocentral we will be back again!

Absolutely beautiful, we booked the date night every night deal which was such good value. Staff were very helpful, even explained about the loyalty app and saved us £10 off our bill. Food was so amazing, highly recommend the crispy duck salad! Room was very nice and of decent size. Due to the current situation we felt completely safe and everywhere was spotless. Having recently had a baby & enjoying our first night away child free this was perfect and we will definitely be returning again.

Needed to get away but stay within Lanarkshire. Treated myself and my daughter to a cheeky overnight and a meal.The room was delightful, staff helpful and friendly, Covid 19 hygiene standards excellent (and I should know,I'm a nurse) and the steak was perfect!Hope to be back soon.Makes local lockdown bearable! Lol!

Felt very safe as we observed the careful management of table setting and movement of guests around the reception area. Somewhat bland menu, but good fare when it came. My lemon sole could have done with less butter bu enjoyable all the same.

Terrible service told to wait in the lobby until table was ready then ignored and mistreated in a so called 5 star hotel steak was wrong service amateurish at best made to feel unwelcome by inexperienced staff and hurried out the door very very disappointed as the hotel has seriously went downhill won’t be back and will pass on our treatment to others

My and my husband booked the Friday night deal which included room, £20 each towards dinner, a cocktail and breakfast!The room was spotless!Reception staff were friendly and welcoming. Dinner was first class, food is amazing, and the bar staff made me a cocktail which wasn't on the menu, nothing was too much trouble. Staying at this hotel made me forget about all the issues going on in the world, its like walking in to another world!I would definitely recommend to anyone looking to stay here, book now!

A lovely relaxing evening with good food! Charlie was our waitress and she was very polite and helpful. It turns out I love pumpkin pie and was glad she recommended it. The response to Covid was very good by the staff with the tables and chairs being wiped after every customer.

Took my parents for Sunday lunch. Been a few times and as always, great service, great food and great atmosphere. And with the current social distancing restrictions everywhere felt safe and spotless. Looking forward to coming back soon.

Have been a few times but went for a birthday lunch this time m,Place is lovely, clean , staff are polite and professional and always on point , couldn’t rate it better they even brought out some complimentary happy birthday dessert

The service was a bit slow but we appreciate that we are currently in such difficult circumstances and this puts strain on the service. Despite this, staff were extremely friendly and catered to our needs. The food and drinks were lovely. We felt very safe as the hotel and staff were very aware of Covid policies and practices and followed them, as well as encouraging guests to follow them. Everyone kept social distance and we felt at ease.We were a bit perplexed at having half a Slice of black pudding and half a slice of haggis at breakfast but no big deal.Our biggest gripe was that the room (417) was absolutely freezing cold. We put the air con up to 30 degrees and on full, but it was just blowing out cold air. It was difficult to sleep during the night as we were so cold.Cleanliness was second to none in every area of the hotel.

Met friends for birthday dinner and stay. Food beautiful as always and terrific service as always..x

Excellent hotel/restaurant with service to match. Fantastic choice of dishes and the food was great as usual.

The restaurant was very well set up from a social distancing perspective and the staff were very attentive throughout. The meal was delicious

Staff and food were very good unfortunately our room had the remnants of the previous occupants last remaining loo roll which was not enough for a very small episode ie and to rubb salt into the wounded still more four tissues lurked in the box and were dispatched to ease the problem .This was late on and past most people's bed time therefore calls to reception wuold have alerted my wife who was oblivious to all of this ,until she awoke and readied her self for breakfast and didnt in the least have any sort of amusement when i said loo roll non existent and go if urgent to convenience on groud floor which she did as you know when you need to go you need to go!!!.It was funny to our friends who also stayed overnight without any issues and made for interesting breakfast talk.

Eaten in the restaurant many times and always had very good food - tasty, fresh and with very good service. Eat there again this week after a break of many months due to lockdown. Very nice evening with our friends (2 households max) and overall very good food apart from one meal which was very very ordinary - it was the mushroom Tagliatelle with truffle. Completely tasteless - poor presentation. Eat about 1/4 but this was not picked up by the waiter when she took the plate and I didn't complain as we were out with bets friends. I often eat the vegetarian option and was very disappointed with this.

Excellent steaks and sidesWhite choc cheesecake is top class.Staff were attentive but not overly...great night which we plan to make regular when I return each time from working offshore.

2nd visit in weeks, very enjoyable, but a little inconsistent as no bread and sauce appetiser offered on the 2nd visit ? Also the Frito Misto dish was half the size again on the 2nd visit. Both dishes were redone thankfully, so all good

From booking to arriving and being seated it was excellent.Staff were great the food & service were top notch.I would recommend this place to anyone & everyone,A wonderful experience. Thank you Dakota we will be back.

An excellent experience from arrival until departure. I was there with friends to celebrate a birthday. Food and service were excellent and we weren’t limited to the time at the table.

Excellent food, felt very safe. Staff cleaned areas throughly after each diner had left. Will definitely be back soon

We have stayed at this hotel many times and we absolutely love it.We had a fabulous meal in the restaurant with very attentive and safe service.