Miskin Manor hotel in Cardiff

could be good place but tired rooms and not enough staff. needs a refit

We stayed here overnight using an offer advertised on Travelzoo. Whilst the offer was very good the service in this hotel really let it down. A beautiful hotel set in exceptional grounds. Room was lovely however, there was no shampoo or shower gel provided which is standard in the most basic of hotels. I showered and washed my hair only to discover there was no hairdryer. I used the toilet and then discovered that we hadn't been provided with a toilet roll. I phoned reception and luckily the lady brought me a roll quite quickly. A 2 course evening meal was included in our offer. There was a very limited choice but the food was cooked and presented nicely. However the staff were bordering on rude. We were seated at 7.30 and and the service was slow. at 9.30 with our dishes still piled up on the table and having only been given one drink. I asked at the bar if there was any chance we could be served a dessert to be rudely told they were very busy. As a hotel it is your responsibility to have enough staff for the amount of rooms and covers you have booked. I complained at reception but was told that the Travelzoo offer had been more popular than expected, this is not a good enough excuse for poor service. We continued to wait and at 9.45 gave up and went without. This resulted in a very disappointing experience.

Wonderful location and property with friendly, helpful staff.

Went here last spring for afternoon tea with the family and what a delight. The grounds were beautiful and well-maintained. The pastries and sandwiches as part of the afternoon tea were plentiful and delicious, the prices were really reasonable. The service was very good.

Birthday night away with the girlfriend, can’t fault the place, great location, great food & drinks, great staff, great company. Now a KAREN would say, I was suppose to check in at 3pm but I couldn’t. (Go have a drink in the lounge Karen) The kettle lead wouldn’t reach the floor from the table. (Put the kettle on the floor Karen) The bath water wasn’t as hot has I would have liked. (Get into cold water therapy Karen) Only 1 toilet roll in the room. (Ask for one at reception Karen)

Had another fabulous stay here. Room 2 this time. Stunning

in administration blah , blah , blah. we paid a fraction of its usual rates missed out on the swimming pool, room was clean and tidy and a great breakfast, taxi in and out of Cardiff was £26 each way , defo a better way of staying down there rather than £600 per night for a room in Cardiff central that's normally £100 just because of the rugby , disappointed we didn't see the ghosts, staff were all friendly and couldnt do enough to help. when you search Hotels "cheapest" first and this pops up early in the search then don't moan that its a bit run down and not quite up to your expectations oh and a note to those on here saying "it needs updating ffs its a 17th century manor house get a grip

Lovely hotel, beautiful Manor House and amazing decor, set in beautiful surroundings

Trudy was amazing. Nothing to much trouble. Scott really helpful as well. Breakfast awesome

A truly beautiful manor house. For anyone that enjoys quirky, quaint historic houses, this is for you. It is set in 25 acres of pretty grounds. Miskin manor is full of character and atmosphere with lovely views from the rooms. The staff are friendly and very helpful. Bring your camera.

I knew this would not be a great stay as the hotel is in administration, however some aspects were incredibly bad. Upstairs corridor has a ceiling leak dead in the middle, dripping into a bucket, mould growing heavily under the drooping sodden roof. The bed mattress was almost rock solid, sheets although definitely washed had old stains on them. The entire feel of the place is as though you've entered a 90's hotel with an olden days style applied. First night staying the door on our room would not stay locked and was openable from outside even with deadbolt engaged, this was resolved the next day but the reaction of the staff indicated this was a somewhat common occurrence! The lounge bar closed at 10PM and lights were being turned off giving us the 'vibe' we had to move on. The water pressure from shower and bath taps was akin to a light drizzle, running a bath took at least an hour. The temperature was just passably high enough for a comfortable shower.

We stayed for one night in a gorgeous 4 poster bedroom with stunning views of the gardens. Incredibly great service from the staff, Ryan, Trudy, Matt and Laura deserve an extra special shout out, they were all so friendly and welcoming. Stunning breakfast as well and we enjoyed some cute little walks around the grounds.

Originally booked this as a valentines getaway for me and my partner. Advertised as a spa getaway so thought it would be the perfect place to go. On arrival we showed ourselves to the room but was massively disappointed and disgusted by the state of this room. There were used tissue under the bed side table. Rubbish under the bed. Pee on the toilet. A ring of dirt on the bath. Hair absolutely everywhere. Stains on the bed. Dirty cups. Dead bugs under the bedside table. Hairdryer did not work. When we went downstairs just to ask if the room could be recleaned we we’re to We were told to wait in the reception while they cleaned the room. I was more than understanding and did not kick up a fuss about the shocking state of the room only to find when we went back to the room that it had not been cleaned and everything was still as it was. We had to go back downstairs to ask it be recleaned once again. The receptionist then tried to tell me that the dirt on the bath was a scratch! Proceeds to wipe it with her finger only to figure out it was in fact dirt. Was offered a complimentary drink. Just one singular drink as an apology. Ended up having a bottle of wine which they paid £2.40 for. I did not want to ruin my own time and decided to still be polite about the whole thing. No change of room or refund was offered. Absolutely horrid place and standards are clearly on the floor. I am up for giving it another go once new management comes in but in no way would I recommend this place. Really disappointing considering my partner works hard for his money and we were looking forward to staying here. I was extremely understanding at first but no excuse for the abysmal performance and service at this establishment. You can see all the photos in this review to see the state of the room we were offered

I booked a table here for this evening's Valentine's Day dinner and arrived full of expectations as the hotel is a stunningly beautiful building in lovely grounds. On arrival, my partner and I were shown into the special Valentine's Day dining room, which had just 4 tables laid out. The special Valentine's Day treatment consisted of fake rose petals scattered on the tables and 2 fake plastic battery-operated tea lights. The room itself was cold and piped non-descript elevator music played in the background throughout the meal. However, having ordered our starters, main courses and desserts from the special Valentine's Day menu, it actually took around 20 minutes before someone came to ask us what we'd like to drink. The starters arrived after about 40 minutes and then there was a wait of an hour before the mains arrived. The desserts then took almost another hour to arrive despite me asking a waitress how long they would be and being told they were on their way. When they did arrive, one was 3 balls of ice cream served on an oval Ikea plate and the other a tirramisu in a tumbler glass. And this took an hour to prepare. To be fair, the starters and main courses were very nice, but the service was absolutely appalling. Not once during the duration of the meal (almost 3 hours) did anyone ask if any more drinks were wanted, if we were enjoying the meal, or if everything was OK. I didn't take pictures of the desserts as by the time they arrived, I'd lost the will to live. Then, to top things off, we went into the bar to pay and waited almost a quarter of an hour for TWO people in front of us to pay their bills. Three staff members behind the bar seemed completely confused as to who had ordered what and were having to be told by customers what drinks had been purchased and what food they'd had! It's such a shame as the whole atmosphere in the dining room, the terrible service, the almost unbearable wait between courses, and the total indifference of the staff ruined what should have been a special romantic meal. This really is not good enough, Miskin Manor! Hopefully, when the hotel is under new management, the standards will improve. Until then, I certainly won't be going back there.

This was a treat for my daughter, some mum and daughter time; note this was before lockdown, but I've been waiting for a response to my complaint all this time. £385 for 2 nights for B&B, incl. entry to the Health and Fitness Club. I paid extra for the lunch and Dinners, which at best was mediocre....one dinner we left most of the main course, and the desert which was supposed to be rhubarb tasted disgusting; also left. The waitress didn't seem to be surprised and offered no replacement. One day we ordered afternoon tea, the teapot had food stuck to the inside of the lid, the response from the waitress was "oh do you want me to make another?" The swimming pool heating had failed so it was cold, when we spoke to Hotel reception we were told "sorry we have reported it", a regular user/member of the Fitness Club said it had been broken for at least a week nothing had been done.The only positive of this expensive experience, the Manor house from the outside and setting is beautiful, but the place is tired inside and not that clean. When we checked out I mentioned all of this and was politely told to write to the manager, had it not been a treat for my daughter I would of refused to pay the full bill but thinking that I would receive some thought of gesture from the manager I did pay the full bill; regrettably.I wrote 4 times to the manager and phoned he was never available and I even asked for the owner to call me but this never happened, to this day I have not even had the courtesy of a reply.

Excellent and refreshing evening with great environment, very friendly and attentive staff and (even on a quiet night) stimulating surroundings. All of our party of 6 had meat dishes, except me, who ate vegetarian. This was the only disappointment. The only vegetarian dish was a butternut squash risotto which was to be frank, awful!! Boring, bland and not to be repeated. To be fair this did not ruin our evening but I would appeal to the venue to offer at least 2 vegetarian dishes and maybe liven up the risotto!! All in all, an excellent hotel for business socialising and I will return )but hope for another dish). Please don’t be put off. You will love this old world and comfortable venue.

After staying here after a wedding party near by we were very disappointed with this hotel as we had paid £135. The bed was uncomfortable and squeaky, the shower didn’t work so I had to have a bath which had mould around. Another couple who where with us had to change rooms as there toilet wasn’t working and there was a lot of mould. There new room wasn’t much better either.

¿Dónde empiezo? Lo bueno primero: la sala de recepción estaba bien decorada, con vino caliente disponible (incluso entonces la persona del bar era miserable e inútil). Entonces todo fue cuesta abajo!No había asientos para sentarse, así que pedimos que nos llevaran a un área de descanso. Nos llevaron a una habitación grande y fría y esperamos y esperamos. . . Nadie vino a redirigirnos como se había prometido. ¡Tenía que averiguar qué habitación nos asignaron y luego encontrarlo yo mismo!La comida era muy normal (en el mejor de los casos), la vela de la mesa no estaba encendida, nuestros menús personales eran inexactos, la música de fondo solo duraba 15 segundos a la vez y luego se apagaba por largos períodos, etc., etc. Y luego, al servir el té y café, la supervisora puso sus manos en las tazas y en las cabezas de las cucharas, para alcanzarnos y colocarlos en la mesa. ¡No hace falta decir que no tomamos café ni pasteles fríos!¡Me quejé al hoptel el 4 de enero pero aún no he recibido una respuesta! También he llamado 3 veces para hablar con la gerencia, ¡pero no hay nadie disponible! Broma establecimiento!

Podría escribir un ensayo sobre este evento desastroso, pero ¿por qué me va a llevar? Lo que voy a decir no se moleste en asistir a este evento para resumir la impactante calidad de la comida que ya estaba en las mesas a la llegada. de servicio tuvo que pedir té después de estar sentado durante 40 minutos, el peor problema fue un requerimiento dietético de Gluten Free confirmado con el hotel en 3 ocasiones a la llegada, nos dijeron que estaba en el número de la mesa, lo que sea que teníamos que encontrar nosotros mismos, no recibimos instrucciones. No se les informó que este té con gluten seguiría. En la mesa había un plato con solo 4 sándwiches, lo que se supone que después de ninguna dirección eran los sándwiches sin gluten, donde se encontraba el proceso de Salud y Seguridad, que informaba a los clientes que seguiría sin gluten, ya que toda la comida ya estaba en todas las mesas. Por lo tanto, se comió 1 sándwich después de 50 minutos cuando recibimos nuestro té, le preguntamos al camarero que no tenía más de 16 años, dijo que sin gluten dijo que no sabía cómo preguntar, después de 10 minutos más tarde regresó con el té correcto para esta hora, nuestra familia un miembro estaba en el baño estando violentamente enfermo. Pidió ver a Duty Manager que no tenía ni idea, sin embargo, ella aconsejó tanto que le daremos un té de cortesía jajaja nunca sucedió una broma. Luego, el resto de nuestro grupo se quejó de la calidad de los sándwiches de comida, bollos tan secos e increíbles que se veían y parecían pasteles de roca, de nuevo solicitamos ver a Duty Manager. Era inútil pedirnos nuestros detalles y nos contactaría el lunes con respecto a nuestros problemas después de hablar con su Director, ya que ella era la Autoridad Palestina de todos los Directores. Así que llegó el lunes adivina qué no hay llamada o correo electrónico como ella aconsejó que sucedería. Así que llamé al hotel ya que nuestra preocupación era la seriedad de los problemas de la dieta. Nada más no quería ningún reembolso o definitivamente se recibió otro correo electrónico que decía que trabajaba desde casa hoy, lo siento, pero hablará con Amanda Roseburg mañana martes y se comunicará con usted. todos pueden suponer que nunca más se supo de esta compañía. Los requisitos dietéticos necesitan un control y un procedimiento estrictos para garantizar que los clientes no se enfermen gravemente, esto ciertamente no sucedió en Miskin Manor

Un servicio caótico el día de Navidad de principio a fin. Con 98 por cabeza, lamento decir que no diría que valía cerca de 50. Quedamos 6 canapés en una mesa auxiliar cuando llegamos, ¡Dios sabe cuántas personas los habían tocado! Se apresuró de principio a fin cuando finalmente se sentó. Esperamos 30 minutos para estar sentados, más de una hora para tomar una copa. Al pedir condimentos para acompañar mi comida, me enviaron a una mesa de condimentos para elegir la mía, lo que significa que mi comida se enfrió aún más en la mesa. Los cafés llegaron justo cuando llegó el postre, ni mucho menos listo para estos y tuvieron que enviarlos de regreso. Y durante todo el servicio: no hay ambiente en absoluto con la música navideña cortada después de aproximadamente 20 segundos de cada canción. No hay nadie disponible el día para plantear inquietudes, y se ha enviado un correo electrónico, nuevamente sin respuesta de la gerencia. Nunca más !

Llegamos al hotel 20 minutos antes de nuestra hora de reserva, que era 13:45 tuvimos un vino caliente y algunos canapés. Luego comenzó la pesadilla, nos llamaron a almorzar 45 minutos tarde, el entrante estaba bien, pero luego sirvieron el plato principal, fue horrible y tuvimos que esperar casi una hora después de nuestro entrante. El postre no fue mejor y nos fuimos antes de los pasteles de café y carne picada. Sé que es el día de Navidad, pero yo y mi familia pagamos 450 por lo que solo se puede describir como un desastre nunca más, pero ¿vivimos y aprendemos? ‍ ??? ‍ ??

Fuimos aquí para tomar el té de la tarde, había un grupo de nosotros, qué decepción no valió la pena el dinero que cobran, la presentación no fue la mejor, casi ningún relleno, había una opción entre dulce y salado, pero se pusieron en el mismos platosNo había suficientes asientos a pesar de que se habían reservado 3 meses antes, la actitud del personal no era la más agradable y parecían muy ignorantes en cuanto a la comida que traían, fueron muy lentos al sacarlos de una mesa casi había terminado antes de que otros incluso hubieran recibido esto , me decepcionó mucho y no volveré a visitar a menos que realmente elevaran sus estándares podrían haber hecho un mejor trabajo mucho más barato

Nous sommes venus un soir d’hivers glacial sans avoir réservé.On nous a alors expliqué que le restaurant était réservé aux hôtes de l’hôtel mais que nous pouvions dîner dans le lounge du bar. Soit. L’endroit est très joli. Nous étions très positif sur l’idée d’un dîner dans ce bel endroit.Nous avons changé deux fois de table pour essayer de trouver une zone hors des courant d’air de la porte. Ce ne fut pas possible. Après être allé 4 fois fermée cette porte qui donne dans l’axe glacial de la porte de l’hôtel et qui n’est pas équipée d’un rappel automatique, nous commencions à nous énerver.L’énervement a cru d’un cran quand nous avons constaté que même le personnel de l’établissement laissait cette porte grande ouverte à chaque passage.Après 15 minutes sans voir personne au bar pour passer commande .... ou donc était passé ce batman à l’heure du rush ....mystère ...Nous sommes parti déçu et nous ne reviendrons plus.Ah oui le plus drôle .... La salle de restaurant réservée aux hôtes de l’hôtel était vide à 95 % .... dommage ....

I visited the Miskin Manor recently for a family wedding and the first thing that becomes apparent is the beautiful location which it is located in. The outside is a lovely looking venue with what appears to be picturesque grounds, although on the day we visited, it was raining hard all day and we didn't venture outside much to explore. Inside the decor is in keeping with the outside and seems to be well maintained. The owner is a portrait artist and there is quite a lot of random and sometimes freeky looking portraits hanging on the wall around the bar and dining room which he seems to have painted, which deters you from the original character of this building. They could do with some additional internal signage when they are holding functions as there seemed to be confusion to where people were being directed to during the wedding. The function room was adequately sized for the party numbers and my only concern was that the only iluminated fire exits were being blocked by the position of the top table and buffet table during the day. The room was nice although a little pricey at £110 for the night as we have stayed in similar style hotels at a more reasonable rate. The showers in the room seemed to have a mind of there own as you had to leave the bath running for a long period of time to get hot water. This become more apparent with other guests playing musical rooms to share showers with rooms that had hot water!!. The breakfast was a buffet style set up with cold and hot options, but no one seemed to be topping them up on a regular basis as they all seemed to be empty most of the time. The breakfast room was small and we had to wait for a table before we could have breakfast. If they topped up the buffet more regular, this vould easily been avoided. Overall it was a nice pleasant stay, but i would only consider staying again if the room rate was lower

I had a family wedding here and the food for it was to die for. Well presented and was just the right portion size. Would happily eat here again if I was in the area visiting my family.

.... is really not acceptable??!! When main courses eventually came they were ok apart from the turkey which was sliced & griddled presumably to reheat and therefore dry. Raspberry choc torte was the highlight but toffee pudding was too thick and stodgy. Duty manager made no apologies at all and had to be encouraged to give us a compensatory discount of just 10%. And finally the decor - the main dining room in this beautiful building has oak panelling which used to go well with white table cloths etc. Now food is served on light coloured malamine tables with wrought iron patio type chairs. Not at all comfortable for a looong lunch. Oh and the oak panelling has been painted over with a bluey grey paint - ych-a-fi - they have spoiled it.

A family afternoon spent at Miskin Manor Hotel for a birthday - afternoon tea.

Terrenos increíbles con impresionantes vistas y muchas áreas para hacer fotos. El personal era muy amable y atento a todos nosotros. Tomamos té con increíbles pasteles y sándwiches de dedo y más tarde en cenas / platos principales absolutamente deliciosos. . . . y luego pudín! ! ! Las habitaciones eran muy amplias y, a pesar de ser una recepción de boda, ¡no oímos ninguna molestia ni conmoción! El desayuno era increíble! ! Si quieres, ¡has hecho tu tortilla personalmente! . . . . Definitivamente sería un invitado de nuevo!

Miskin Manor nos brindó un ambiente exquisito y antiguo en un hermoso entorno, en el que celebrar el aniversario de bodas de diamante de mis padres. Era importante que todo estuviera "bien", ¡y así fue!

Absoultly beautiful place, lovely walks, lovely room, lovely food. Really friendly and helpful staff, we will be back.

Primero de todo 35 por cinco tragos. . . Ja, ja, personal del bar agradable y educado. Pero tenía un sabroso g & t. Todo el lugar necesita una buena limpieza. (Comuníquese con MRS HINCH) ¡la silla alta de mi hija que había sido provista estaba sucia cuando nos sentamos a la mesa! La comida . . . ¡No puntúo! Salsa grumosa, comida sin sabor. No es lo que esperarías de un lugar como este. No se apresuraría a volver pronto.

Reservamos este lugar ya que teníamos que asistir a la boda de un amigo. Reservé la suite familiar con 2 camas y lo confirmé por teléfono 2 días antes de asistir. El día de la llegada nos dijeron que solo había una cama en la habitación. Y que no pudimos ser trasladados ya que el hotel estaba completo. También las duchas son terribles, la presión es menor que la de los grifos. El personal del bar es extremadamente lento con pedidos y muy poco conocimiento de las bebidas. Sin embargo, el personal de recepción y el personal de cocina eran muy amables.

Having visited Miskin Manor previously, we booked for a Mother’s Day afternoon tea for four. There were a few finger sandwiches on the table and some dry cakes and cold scones in a central area to be taken buffet style. We stayed no more than 50 minutes. We did complain to the hotel via email but were dismissed saying that we should have requested more sandwiches or asked one of the staff to heat the scones. We’ve been for tea at the Miskin Manor before so know how under par this was. Would never waste my time or money on this place again.

Everything was excellent..staff ..food..venue..good portion size..well presented..enough time between courses and not rushed

Mi compañero nos reservó una noche en la mansión para mi cumpleaños. Al entrar nos quedamos impresionados por los jardines, ya que son impresionantes, lamentablemente ahí es donde nuestra admiración palideció. Este lugar tiene un aire de encanto del viejo mundo que, lamentablemente, no está seguido por las comodidades actuales. Las habitaciones están cansadas y los baños están anticuados con duchas deficientes, un inodoro que no se descarga correctamente y no hay agua caliente ni en la tarde ni en la mañana. Cenamos abajo y al entrar en el pequeño bar del restaurante, estaba lleno de personas en un evento de trabajo en equipo de la empresa, por lo que el servicio de bar no existía. En lugar de pedir que nos sentaran a cenar, nos mostraron un comedor vacío, salvo al de otra persona, ¡y nos sentamos directamente junto a ellos! ¿Por qué los hoteles hacen esto? El comedor es extraño en extremo, con paredes cubiertas de retratos extraños y un par de suricatas. Parece que uno de los dueños es un artista en ciernes! Yo sugeriría concentrarse en el hotel que necesita la atención de alguien. La comida aparte de la carne era mediocre y lenta. Al pedir mostaza, esperamos 15 minutos mientras escuchábamos al personal que se reía justo afuera de la entrada del restaurante. Me alegra que disfruten de su trabajo ya que no disfrutamos de nuestra cena. La cama con dosel era bastante incómoda junto con una habitación muy caliente y sin aire acondicionado completó nuestra estancia horrible. Cuando nos fuimos por la mañana, estaba esperando a que la señora de la caja me preguntara si había disfrutado de mi estadía cuando no lo supuse. Supuse que era porque no quería escuchar mi respuesta. Para un hotel que cobra estas tarifas fuera de Londres, ¡esperaría mucho más! Con los terrenos y el edificio, este podría ser un gran hotel, pero no sin una reforma y capacitación del personal.

This hotel looks nice but staff very unhelpful.was noisy & dirty complained about noise in early hours of the morning staff did nothing to help just said delivery driver will go soon. 2 HOURS LATER was still there talking loudly on his mobile

If you can appreciate character then this hotel is charming. Ok, it smells a bit stale but that’s age for you and it’s in no way a bad thing.

Afternoon tea booked for mother’s day turned into a complete shambles. Left waiting for our allocated table for 40mins and after being seated we were disappointed by the pre served sandwiches which had been left uncovered for the duration. The Buffett was unsupervised resulting in many tables being left with no food available. Staff were ill prepared for this eventuality and after our 4th request for service we were eventually served 1 plate which consisted of 8 small indivual cakes to be shared between 4 people , all this at a cost of just under £20 per head.

Booked based on the website, which looked very promising. The actual thing is very different as the building is very tired indeed with poor lighting, dirty carpets, old smelly bathrooms and very old mattresses on beds (tried 3 rooms!!). I had to leave mainly due to the internet not working and there I could not do any work. I was refused a refund by the management.

We stayed for 2 nights while giving a seminar in the same venue. Check in was friendly and pain free, our room was large and the bed comfortable. However due to the size of the room the 2 large radiators struggled to heat it to a decent level. The bathroom did have a heated tower rail however that did not work. The shower over the bath on the first morning, and despite running it for over 10 minutes before getting in was barely luke warm, On day 2 it was slightly better. We ate in the bar on the Sunday night as the restaurant is closed and the fish and chips were good. On the Monday night we ate in the restaurant and the meal was at best average and we did mention to the waitress that my wife's lamb done 2 ways one of the ways was inedible. She did say she would mention it to the chef but that was as far as it got! The following morning we had breakfast which was a bit 'iffy' and left me not feeling very well! Loved the decadent decor and the grounds look stunning so understand that it is a very popular wedding venue.

Sunday lunch for my husbands 7 0 th birthday, good service good food, aways love it here. Full marks as always.

Came to visit for afternoon tea for my birthday! It was lovely food and an amazing atmosphere! The Christmas tree is amazing and you get a real Christmas feel!

Asistí a una celebración de almuerzo de Navidad con el trabajo de mi marido. Había alrededor de cien asistentes. Me sentí extremadamente decepcionado con las pociones de verduras que eran muy pequeñas, de hecho no había suficiente para rodear nuestra mesa de diez. A pesar de pedir más tres veces y que les dijeran que no iban a ser traídas, ninguna llegó.

Tenía ganas de probar el almuerzo del domingo aquí por un tiempo y me pareció que la comida y el servicio eran buenos.

Ayer visité con amigos para tomar el té de la tarde, donde les pedí a mis amigas que fueran mis damas de honor. Cuando llegué me decepcioné porque no había registro de mi reserva después de haber recibido la confirmación por correo electrónico 3 semanas antes. Sin embargo, una vez que el pesebre (Nelson) se dio cuenta, literalmente se inclinó hacia atrás por nosotros, nos colocó en una sala de banquetes privada y nos proporcionó una botella de Prosecco sin cargo. Todavía teníamos el té de la tarde y era una relación calidad-precio encantadora y excelente. Volveremos a reservar en breve para el almuerzo del domingo.

Nos metimos en un capricho para almorzar, un bocadillo de bar y bebidas. Pide pescado y patatas fritas y una hamburguesa. La hamburguesa estaba rosa por dentro, fue devuelta y luego nos devolvió aún rosa. Manejaron la queja bastante bien avisando de un cambio en el proveedor y acordaron que había un problema con la hamburguesa. Nos ofreció un postre 'gratis' que no queríamos. Aconsejó que si queríamos un reembolso tendríamos que esperar media hora hasta que llegara el gerente. La recepción luego informó que podían procesar el reembolso y nos preguntaron 'cuánto se supone que debo reembolsar'. Solo un poco de farsa. Tuve el pescado y patatas fritas y los guisantes blandos estaban deliciosos, pero la pasta de pescado estaba pasada. No hubo ninguna oferta para mantener la mía caliente mientras trataban de rectificar el problema de la hamburguesa, así que esencialmente mi compañero y yo comimos juntos pero por separado. Los jardines del hotel y los alrededores eran preciosos, pero la comida y el servicio no lo respaldaban.

Arrived just in time before the kitchen closed. Chef cooked us all a delicious meal served by James, who was very efficient and friendly. Thank you.

What can I say what a wonderful time we had at our son's wedding, sorry Mrs D Bowers this must have been our wedding, There were a few hiccups but overall we could not fault the way Miskin Manor looked after us. Our pre wedding meal we had to ask if we could order wine because no one asked us and also for steak knives, but the meal was very enjoyable, love that hot spicy soup. The wedding was absolutely fantastic from start to finish and our room was absolutely beautiful (the nest). Thank you Miskin Manor for helping to make it such a joyful occasion.

A Stunning location, on arrival we were ignored as the receptionist was busy with a wedding , asked if we could book in as we had just traveled over 100 miles to be told you can’t book in until 3pm . Very disappointed with our accommodation as we thought we would have a room in the house but no we were in a cottage outside which I must say was very cold , smelted damp, dated,

Nous avons mangé deux soirs au bar : très bien, assez copieux. A tester le platter de sandwiches et le véritable Tea avec ses pâtisseries et sandwiches

Having recently enjoyed 2 bar lunches in the lounge we decided to book a table for lunch in the dining room . This was a 2 course menu for £19.95 . The menu was limited .

This hotel has everything going for it in terms of location and setting. But that`s where it stops unfortunately. The problem list: no signs or staff to get you to the dining room entrance; a bemused waiter when you find it and say who you are - `Have you booked a table`?, rather than checking the reservation book; sent off to the lounge bar - `Someone will be through` - they did not materialise; approached bar to find two staff in deep conversation and another drying glasses - all managed to not see me until I eye-balled the latter; an order only taken with difficulty - he did not know what the cocktails were, and had to be told by one of the others, who turned out to be the bar manager; drinks were brought over and were incorrect - a Manhattan was served to my relative which it clearly was not (a tall fruity-looking drink), and my relative pushed it back and said it was an error; the bar lad pushed it back saying `It is, I looked it up in the book`, and this back and fro was completed again before he would take it away; my G&T; was a half-pint glass filled to the top with T and one piece of ice - `There are no limes anywhere in the hotel`, but this was contested by the restaurant manager who then openly was contradicted by the bar manager; no menu arrived - I had to get it, and ditto for the requested wine list (a bar snack menu being supplied in error; the bar manager visited to apologise - ` I will do your next cocktails perfectly, but I hate making them`; the waiter who appeared to take the orders came to the men first and had to be redirected - why does he address people in their late sixties as `guys`?; the starters were very good, but the rolls were sweetish, dry and mass produced (the day before?); the main options were very limited; the wine was good and well presented but at a circa 350% markup; well- done the restaurant manager for trying to set things right with glasses of prosecco. We did no stay for dessert.

Amazing food, staff more than helpful in a very relaxing atmosphere, dessert more than outstanding we recommend 👍

A lovely venue and very pleasant staff but, there needs to be a big improvement on the standard of food and service. No fish gougons, no bananas, no pigs in blankets served and no cappucino. Vegetables not cooked enough to suit most tastes. Sorry for the staff who have to keep making apologies.

Visited today for Sunday lunch. The positives first....lovely service from the staff who couldn't do enough to help....but they were ket down by the kitchen! No fish goujons...pigs in bkankets only arrived when we sought their presence...despite being on the menu....no bananas for the banana split (adverised on the menu)...no cappucino as the coffee machine was broken! The por waitresses had to deliver the news each time! And then randomly during lunch our littke pot of horseradish was removed from the table, without a word, by a waitress....whilst some of our party were still tucking in to their beef!

Interesting menu with good choices . Lovely meal with fresh vegetables. Nothing was too much trouble for the staff. Restaurant had nice ambiance and prices were very reasonable.

the system of having to wait outside the restaurant in the bar sitting area and wait 10 minutes or so for someone to take a drinks order and then wait further for someone to turn up with menus appears a peculiar way of managing a restaurant.

Took the family for Sunday lunch and all I can say is - Wow! The food was outstanding. Service top notch. Made to feel incredibly welcome from everyone from the moment we entered the manor. Great value for such excellent quality food. We shall definitely be back!

very special, coal fire going, relaxing and well looked after. Food was good, service was good and the whole Christmas atmosphere was fantastic. Chilled afterwards in the bar having a few post-dinner drinks.

I can’t recommend Sunday lunch here enough. The whole experience was 5 stars. The staff are just wonderful, they were extremely welcoming from the moment we arrived. The food is simply fantastic and at £18.50 for two courses and £22.50 for three is excellent value for money.

We have been there with our grandson on a few occasins, plenty of room to sit and for him to roam about a little, Sandwich and lunch menu is great, particularly the sandwiches, the beef is REAL beef off the joint, The ciabayyas are also very good, also recommended is the cake selection, it is excellent value and the cakes are wonderful, the staff are very friendly and polite, heartily recommend,

Enjoyed a lovely Sunday lunch here last week. Very good value in a beautiful setting.

Having previously visiting Miskin Manor for afternoon tea which was lovely we decided to go this week again but this visit was disappointing because the sandwiches and cakes were not up to standard. The service was brilliant but i think with so much competition in the area catering for afternoon tea you need to up your game .

A lovely old manor beautifully restored retaining the old features. Excellent breakfast and staff to be proud of.

We enjoyed a delicious lunch,with attentive service in a historic house setting. Easy access off the M4. Plenty of parking right outside the Manor house.

A family birthday secured our attendance at this very attractive venue. Afternoon tea was the order of the day and the setting, in a large drawing room with a magnificent Christmas tree suggested that all would be well with the day.

Room warm and beautifully decorated for Christmas. Food cooked to order and had soup, mushroom risotto, Marrello cherries and chocolate ice cream to follow. Meal perfect and polite efficient staff. Highly recommended vegetarian experience, at less than £25 each good value to.

Myself and my wife popped in for coffee and cakes. Well, the coffee and cakes were out of this world. The young lady that serviced us was amazing and professional. Also, what a lovely place to relax too.

I visited on Sunday with a large group of family members and we all enjoyed the three course lunch. The salmon fishcake starters were out of this world, as was the pate with homemade chutney. For mains I had the lamb which was delicious. Another member of the party had the sea bass which she highly recommended. Portions were very generous and the vegetables were fresh and cooked to perfection. The desserts were out of this world - I would recommend the 'chocolate orange' - chef's secret dessert! Amazing. Staff were very attentive and couldn't do enough for us. All in all I thought the price was very reasonable considering the venue and the high standard of the food and service. Have already booked another visit with friends in a couple of weeks!

Went here for a family wedding very nice places lovely grounds friendly staff food we nice i didn't stay here by some of the wedding party did the rooms were nice and clean.

Fuimos la semana pasada durante un almuerzo de gala en nuestra empresa, qué decepción. Tuvimos merienda y los bocadillos eran cortadas en los dedos, queso, jamón, huevo, atún, pensé que estaba de vuelta en la escuela, la camarera de acuerdo también con nosotros. Nos quejamos en el lugar para ser dijo "Nelson" un director que sólo podía quejarse a través de correo electrónico. Yo y él no volver a mí unos días porque tiene "descansando" días. Cuando vuelva todo se ofreció era una pobre excusa que la camarera nos preguntó en el momento, si queríamos una alternativa, esto simplemente no sucedió. Evitar, hay sitios mucho mejores para el té de la tarde por £18. 50 adelante, probar el Park Plaza. . . . . Mucho mucho mejor! ! ! Esta visita fue simplemente era vergonzoso!

Esta vez fue en su menú de almuerzo que era 17 libras. 95 por 2 campos. Para empezar, tuve la terrina de espárragos con salmón y gambas. Este bien presentado y buen sabor. Para el principal tenía el único limón que teníamos que pedir las patatas y las verduras por separado. La presentación era buena y muy bien preparado. Decidimos compartir profiteroles de postre estas probado encantador. Pedimos una botella de Pinot Grigio, que complementa la comida.

I've stayed several times before and it's always been quite satisfactory.This time the bed mattress was so bad it must have been incredibly old.The hotel staff/supervisor really should have realised that it should have been replaced years ago! It was impossible to get a good nights sleep. Very poor! and Very disappointing!

With two courses for about £25 with drink the food is perfectly cooked, well presented, tasty with well judged portions. The range of items reflects what could be sourced locally. The staff come across as very professional and friendly. The heavy metal furniture seems a little out-of-place but is comfortable and well padded.

Booked a Saturday evening table for four at 7.00-7.30pm. At 7.20 we were offered menus. At 7.30 our orders were taken. At 7.45 we were invited to our table. At about 8.00pm our first courses arrived. My wife had the soup, which she described as "nondescript and flavourless". I had smoked 'salmon and something else' starter....OK, but no better. By 8.40 we finally received our main courses, by which time we were ready to eat the waitress. My main was lamb, as was my wife's. We were served the wrong plates, I got her pink cooked lamb, she was served my over-pink version. My dauphinoise potatoes were undercooked as well as underseasoned. Generally it was all pretty tasteless. Our guests were deeply underwhelmed,as were we. I had no dessert, my wife ordered a Pannacotta. What she was served we still don't know, it was like white chocolate/clotted cream in a thin shell of domething. It certainly didn't wobble. So......if you want to dine with a room full of wedding-guest chldren squawking endlessly as you do so, book here on a Saturday. If you want flavoursome, well cooked and well presented food served in good time go ANYWHERE but here. Awful. It wasn't even cheap.

Best meal I've had in ages!! The standard of both the food and the service were impeccable. We were expecting to have a 3 course meal but as the portion sizes were so generous we did not have room for deserts! I'd definitely recommend to anyone!!

Despite booking and receiving confirmation on the 20th January I found out yesterday when for some reason I called to check reservation that it had not been booked. After some discussion they found us a table for 6 but demanded our menu choices and full payment immediately. This did not start my experience on the best foot but as it was Mothers Day and both sets of parents were traveling I did not feel I had much choice. Despite this auspicious start I decided to go with an open mind. The food was mediocre at best and the service was at times farcical. We had to ask for basic condiments on the table, were interrupted several times for plates to be cleared even though it was clear people were still eating. We even had to send the coffee back as it was weak, made several requests for cream not milk, were given a pot of tea even though we didn't ask for it and had to ask for teaspoons. Extremely disappointed and made the Mothers Day experience a huge letdown. We will not be visiting again and I would not recommend.

We took my grandma here for afternoon tea. The room is gorgeous and the crockery was lovely. There is no tea menu and when I asked the waiter what teas there are he was pretty vague - English breakfast or some fruity ones... I ordered the savoury tea, which sounds delicious on the menu but compared to the normal high tea was pretty stingy. Where the menu says there are two savoury scones it ought to say two small croutons (this is not hyperbole). I ordered some fruit scones to boost my slim pickings and left the 'savoury scones' . The high tea however was evidently generous and apparently delicious. I will go again but will have high tea, when I fancy a savoury tea I'll go to the Park Plaza in Cardiff town centre for the gentleman's afternoon tea, which is delicious.

Met up with friends for lunch, and dined in the lounge on our preference. The setting there is fabulous with a sense of history around you. It is lovely just to sink back in a chair in that main lounge and savor your coffee. The food was quite good. I had the cajun salmon salad. A good-sized portion, although the salmon was more blackened than spicy cajun, although that was fine by me. Another in our group had the same and also enjoyed it. One person had chicken Caesar salad and enjoyed it very much. He does not like anchovies and gave them to me--I can tell you there must have been 10 anchovies in that salad! Nice! One had fish and chips--big portions and looked delicious. We were all happy with our food and drink. They let us linger and chat as long as we wished. When they brought out coffee afterward, there were no biscuits. We were told chef was just finishing a fresh batch and they would be brought when ready. A few minutes later, out come 4 fat cookies, still warm from the over, soft and yummy. We were all impressed. Beautiful setting, friendly and efficient service, good food and drink. Quite pleased and would return.

Have visited on many occasions for functions & afternoon tea but first time for Sunday lunch. Delicious food & excellent service. Shall definitely return.

My girlfriend and I dined in the Meisgyn restaurant last night to celebrate her birthday and were treated to a wonderful dining experience.The service throughout the evening was superb, with the Maitre D' Stewart and waiter Joby very attentive, courteous, and both were focussed on ensuring we had a great night.Food highlights included the Welsh Black Beef, the pistachio creme brûlée, and the peanut butter ice cream. The latter was the highlight from my girlfriend's perspective, and shortly after we mentioned as much to Stewart he reappeared to say he had arranged with the chef for us to take some home with us - a really great and thoughtful touch.All in all a fabulous evening, in what is a very special place that is close to our hearts.

Booked for 3 of us at the cost of £18.50 each as a Christmas treat for our mother,on booking stated that 1 of our party didn't like butter and that she only required 2 of the fillings on offer .when the tea came there where no sandwiches made for her when mentioned they came back with 5 tiny sandwiches 3 of which she couldn't eat.We also noticed that everyone around had Mince Pies on their plates but none on ours even though these are advertised when booking-there was no one to be seen to mention this to.On eating my mousse I found a piece of blue plastic in it-I mailed a complaint to them but the way they dealt with it has left me disappointed with the whole experience.

As a chorister in Llantrisant Male Choir, thank you for inviting us to lead an evening of carols and other music in your delightful venue. We were treated like valued guests and enjoyed being warmed during the interval by a glass of mulled wine (mince pie also went down well).

We met up with old friends for lunch and had a bar meal (mains at just under £10, also a wide choice of sandwiches,etc). The hotel is is lovely grounds(even in winter) and has comfortable, relaxing furnishing. Which was just as well as we had a long-ish wait, considering there were only two other couples there. My husband's fish and chips and friends' burgers got the "thumbs-up" in terms of taste and portion size, but I was less than thrilled with my shepherd;s pie, which turned out to be a load of mince with some creamed potato piped on top. And somehow most of the veg was al dente, except the soggy sprouts (yuk!).Service was impeccable and our drinks generous in size, the house wines in particular were of a high standard. I'd like to return in the spring when the rhododendrons will be in bloom.

Had Sunday lunch, food was very nice, service was efficient, but restaurant lacked atmosphere, a lovely lady called Elizabeth made us feel very welcome, More of a hotel than a venue for Sunday lunch though.......

Wide selection of lunch time meals. I had the salmon with some cayenne pepper on a bed of salad and must say have not tasted anything quite so delicious for a long time. My colleagues had straightforward soup of the day. We all wanted just a light lunch.

First time at this hotel.Booked for one night dinner and breakfast ,the food at dinner was excellent the staff are well trained and professional, there is a wide selection of food for breakfast had the full breakfast it was lovely.This hotel is full of character and set in a wonderful surroundings

Visited Miskin Manor for sparkling afternoon tea and it was really beautiful. The venue was beautiful, full of history and the staff were lovely and accommodating. Nothing was ever too much. There was a choice of Savoury or traditional afternoon tea. We had both. Very very filling but delicious! I would definitely recommend. We weren't pushed for time and easily spent a few hours relaxing and taking our time !

I have dined here on a couple of occasions when we have business visitors from abroad. It is a very impressive location and the Manor itself is splendid. Enjoying a drink whilst looking out to the gardens is a delight. Yesterday evening we could watch a mist forming in the stream bank at the end of the gardens and it was truly beautiful.I have not been disappointed with dinner on any occasion here and yesterday was no exception. With visitors from France, we are always keen to impress our local Welsh cuisine and Miskin Manor does that perfectly. The rack of lamb and the venison were excellent and the Welsh cheese really went down well. Well done Miskin, I have now booked 21 nights of rooms for October on the back of this meal.

Food and service really average. Not great and not dreadful. The surroundings and scenery are outstanding and make this place special, but the staff don't. I went for a special family dinner, 7 of us. The waiter didn't know what some of the dishes were on the menu and didn't offer to find out. No one asked us if we were enjoying our meal (or if it was ok afterwards). Drinks were forgotten and had to be re ordered. Meals were brought out and given to the wrong people as they told us incorrectly what the dishes were. The staff were pleasant but inexperienced, not a crime but left me feeling underwhelmed by the occasion. The food was also underwhelming. As tasty as a home cooked meal, no more exceptional than that, so not dreadful but not outstanding. The meat dishes came with no vegetables at all. Which is very odd. The dishes looked odd and un finished as they had meat, potatoes and a sauce/gravy but no veg therefore no colour! The waiter should have advised about this. I wouldn't book this venue again, but I would go there if someone else invited me, I wouldn't boycott it. The gardens are glorious and peaceful.

We all had a lovely time there We weren't in the restaurant area but that was not a problem Lloyd was amazing He looked after us all. Thank You

Was very surprised to find such a nice place tucked away behind the M4. The grounds are beautiful and the staff very helpful. Lunch was lovely. I would definitely go again and great for a special occasion.

Visited the restaurant for lunch today. The staff were friendly and welcoming, as always. We were given menus and plenty of time to make our choice whilst enjoying a drink. I ordered the lamb, well done. When we were shown to our table by the window overlooking the garden warm bread rolls arrived, freshly baked, with a choice of white or brown. Our first course of smoked salmon and avocado arrived. So delicious but too much for me and they willingly packed up the spare for me to take home for the cat. Then the main course arrived. I have never tasted such tender lamb perfectly cooked to my exacting requirements. I love lamb but hate it pink or bloody. I was given a steak knife but the lamb was so tender an ordinary knife would have sufficed.

Visited this place to potentially hold my Brothers and his now Wife's Wedding Breakfast and evening function here and although we all loved the location and building and had eaten here before and enjoyed the food very much the staff we encountered on this trip were horrid. The "wedding planner" showing us around basically asked very snob like if we could afford this location, Um as my father is a multimillionaire, my brothers is a Professional Accountant and Managing Director of 3 Companies I think that they could scrap the money together yes. Quite shocked my Brother decided to see if he had better service as De Courceys which is where they ended up having their wedding and it was great.

Hired the Garden Room for Afternoon Tea Party - max 30 guests for a group of 25 on 25th June 2016. Good rate for room hire and lovely room with leaded light windows, high ceiling and period atmosphere. The tall windows had a view out onto grassed area. It was a pity that there was no door to walk outside onto the grass from the room but this did not spoil things. Afternoon tea was very good, with unlimited tea or coffee plus a choice of different teas. A savoury option to the usual cakes and sandwiches was also available. My guests loved it and the aftenoon was a real success. Staff were very helpful when booking the tea party and on the day when serving my guests. The room was available to us from 12pm to 6pm, enabling my family to prepare it for the party before guests arrived. Would highly recommend this as a venue for a party.

Went there for afternoon tea for my daughter's baby shower. It was organised by her friends. I did not like the sandwiches which were extremely sparsely made with some horrible spread instead of butter. They tasted of nothing. The sweet stuff was ok.

You may pay a bit more here but well worth every penny. The best rack of lamb I have ever had, great service and a really good choice. Beautiful surroundings, lots of character and atmosphere. Recommended for a special occasion.

I'm familiar with Miskin Manor, having attended 2 weddings there, one of which was my sons. So I thought a visit for my wife's birthday when it's not quite as busy would be perfect. It was.Apparently a wedding was cancelled which left the hotel quite quiet for a Saturday in May, but it was our gain.Choice of food was good and was presented well, my lamb was perfectly cooked and the vegetables provided were cooked perfectly too.Eating in these big stately manor houses can be a problem if staff are busy but this dinner the staff were attentive, friendly and helped to make our experience relaxing and enjoyable.We had a dinner b&b package which allowed us to share a customery cognac late into the night before retiring to our comfortable room.Breakfast was equally delightful, top quality food perfectly cooked and staff ever present to help.Perfect restaurant .Prices of the whole package was very reasonable, and wine was a typical £22 a bottle upwards which is normal for most restaurants.Added advantage of the Miskin manor, is the fabulous gardens, which allow a pre/post dinner stroll.We will return.

We attended the wedding reception of our neice on 4/6/16 at the Manor House with some trepidation after reading the very varied reveiws posted on Trip adisor. our day started with very nice light refreshments and photographs in the impressive gardens. Followed by an excellent dinner, food quality and presentation was really good there were plenty of friendly waiting staff, any requests from our table were dealt with promptly the evening entertainment was excellent with a live band I think they were called Tab 8 apologise if I've got name wrong. Booking in and booking out was very quickly dealt with by a lady called Elizabeth who gave very clear instructions and advise on room location and facilitys that were available. we were allocated room 34 which was quite spacious with a modern bathroom and a comfortable bed and superb storage facilities with a lovely view of the garden. there were several bars open with friendly staff , the hotel was clean and tidy in all areas, one criticism I have is that the drinks were quite expensive more City centre price than rural price. A very enjoyable stay at a lovely location with easy access off the M4 motorway

Stayed at the miskin manor hotel this week and the hotel is bursting with character and fantastic grounds to walk roundThe leisure facilities are very poorly sign posted from the hotel as its a separate building