Mirch Masala Coulsdon in Croydon

This was my favourite Indian Restaurant. It did not serve the standard food that all the other ones do - the food was distinctive and tasty. notice that I used the past tense. It has now gone - the hast time I tried to go was late 2023 and it was closed and boarded. Very sad.

AWFUL DO NOT EAT HERE! What a horrible horrible company! They don't deliver on time (waited 1.5 hours) they lie about why, and where you food is, one minute it's on its way, the next it's in the kitchen. They don't deliver one of the items without letting you know (so you might choose something else in it it's place) and then, here's the icing on the cake... They only give a partial refund! That's stealing for God's sake, I didn't get my onion bhaji OR the full money back for it! They hang up on you when you call to complain. They're SO rude. The food was TERRIBLE. And this is only what happened to me, tonight they've done the same thing to my Dad! After being hung up on several times over a 1. 5 hour period he never even got his food at all! Absolutely outrageous. Minus 10 stars for this absolutely disgusting company. DO NOT ORDER HERE!

EXCELLENT TASTING FOOD AND ALWAYS HAS BEEN !!! I can’t believe some of the reviews and peoples expectations when dealing with a business. Some people are so rude and so ungrateful. Whenever my dad comes over he will ONLY eat food from here as they know how to cook a proper curry. There is a reason why they had 12 branches !! Very friendly lovely staff and good food here !!!! Best in Coulsdon !!!

Dropped in for a quick lunch after booking table on the Fork, Food was very tasty and price very reasonable. Restaurant very basic however serves its purpose and will be back.

Will give all sorts of excuses for not delivering food and will not refund customers shockingly - avoid - untrustworthy

Great quick delivery food was tasty

Food was honestly horrific, onion barjhi was just a container with weird bits on onion in, rice was definitely old probably microwaved and tandoori chicken tikka masala has just pure grease for sauce and tasted fowl. I'm surprised this restaurant is even allowed to operate like this

Starters were good but the taste of the main food wasn’t the best we’ve had from here.

Methi Chicken & Lamb Saag amazing as always

Never received my food called restaurant number ours times saying they will send a driver

Awesome experience and gr8 quality

The Biriyani was aweful. I dont think the cook has ever tasted biriyani.

When i saw the reviews i was abit concerned but honestly food was very nice and thank you for following my request most restaurants tend to ignore definitely be ordering again…

The ginger chicken was awful I had this before but this was literally like boiled chicken added to watery sauce with massive strips of ginger

Chicken was not cooked properly and the curry was too watery

I called the restaurant and I normally order from there via phone and my dad has a good relationship w the other workers however the lady who I spoke to wasn’t polite and told me to order on the app and said they have 20% and my dad proceeded to ask to order via phone as he normally does weekly but she said no. Not only that it wasn’t 20% off it was only 10% off .

I was very disappointed today. I ordered at 2.20pm and it said 45 mins for delivery. It turned up after 4pm and everything was cold. As I’d ordered chicken, I didn’t eat half of the food. Very disappointing. I won’t be ordering again!

After so long it seems I had some good proper Indian food from a restaurant in this area. Very tasty, good quantity, reasonable rates and they also read the note about making it spicy. First time I ordered from here and will surely be ordering again.

The worst Indian we have ever had the food was cold when it arrived the korma and chicken tikka both had all fat on top of them bite into the chicken and it tastes like bacon only good thing was the cola cola and Fanta… go somewhere else.

karahi lamb meat was excellent, sauce ok; deigi methi ok but oily and on the bone (as expected); lassi good

Worst curry we have ever had. The chicken smelt and tasted like bacon, very greasy and it was cold - although the temperature was the least of the issues. Couldn’t eat it, waste of money

Normally good this time the food was washed out, lacked freshness and spices. I left a note which was clearly ignored.

What a let down. Thought I’d give them another chance after a bad takeaway last time. But this was worse. Food was cold. There was barely any sauce in the korma dish with just stringy grey chicken. App said driver had left at 18.45… I didn’t get the food until 19.20 & it’s only 10mins away in the car.

The food wasn’t as good as previous order there was no taste to either of the curry’s only good thing was the bread and the bhaji’s.

Ordered many times before but this time food was way too spicy and bhindi curry was off, it gave stomach upset.

Excellent food and service.Would highly recommend

Beautiful food, and generally good service. Lateness was understandable given the horrendous traffic in the area. Just not a fan of claiming it was 'delivered' on JustEat when it didn't actually arrive until 45 minutes later than them telling me it was delivered! Should I be ordering direct instead?

This has to be, the WORST takeaway I’ve ever ordered!! Lamb Biryani: Looked AND tasted like two day old stodgy african jollof rice with flakes, FLAKES, of lamb. Teamed with a ‘vegetable curry’???…More like mushy pea and mushy lentil sauce…a quarter of a tub if that, again looking like it was re heated from days before! One dish down and already inedible. Next.. Chicken tikka masala-creamy; Ummmm, if swimming in oil and water is what you call creamy I’d hate to see what you serve as icecream! Mushroom rice, served with a ton of oil. Oh… Not forgetting keema naans that looked like the dough had been fried with onions and leftover kebab meat. ALL dishes went in the bin and we had to rustle up something from the cupboards. Have you upset your chef?.. Underpaid him or something?..Or are you intentionally trying to shut your restaurant down?! I’m genuinely concerned because I’ve never received anything so awful in my life! Tried calling numerous times to no avail. I’ve emailed food hygiene and trading standards. This place shouldn’t be allowed on any takeaway platform let alone be open for business! Leaving even one star is a joke, this place doesn’t deserve any. The delivery driver deserves 4 stars for delivering food on time, that’s my only plus for the place. AWFUL EXPERIENCE.

I usually give a good review as it normally is good. I ordered at 4.50pm & it said delivery time of 5.40-6, which was still more than it originally stated 25-45min for delivery. But didn’t matter too much. Then got a text from just eat saying it was delayed & should be there by 6.20. 90 min wait for just 1 curry, 1 rice & 1 naan bread! Driver didn’t say anything. Naan bread was good as always. Rice was just really stodgy this time. Curry was way too hot & spicy even though it should of been a korma. Will have to throw half. Overall not great- they must of been understaffed or had issues as it’s not normally this bad

Food was damaged, I received two salad with cucumber even if I told restaurant I'm allergic and delivery was super late.

Usually order from here and delivery time and service is good. But service today was poor. Order came and didn't come with the usual sauce- called restaurant and was left disappointed. Order was late but driver was apologetic and nice.

This was absolutely the worst curry we have ever had. We had to bin it and put on supermarket pizzas as was completely inedible. It was cold, swimming in grease and all bar the Jalfrezi was utter tasteless. We literally could not tell the difference between the Chicken Tikka Masala and Vindaloo from taste…how is that even possible! The nans were completely inedible as were just limp, cold and rubbery. All ended up in the bin by all three of us after trying it and all for the pleasure of £45+. Actually shock so much so that this is the first time I’ve EVER written a review of a take away.

All our food was cold. The korma was not mild, more like a spicy tika. Very disappointed.

I’ve eaten in the restaurant and food was very good, having it delivered was a very bad choice, ordered a tikka masala, was greasy and looked like they’ve used the same sauce as potatoes aloo as everything taste the same, very disappointed, chucked the food away

Great tasting food. Will be using again.

The food arrived in late and it was cold. And the fish tikka was slimy and had water in the container, who even serves grill food like that. I threw it in the bin very disappointed.

Spoke to the restaurant who had assured me that our order will be on its way and will another 10-15mins late

This is possibly the worst curry I’ve ever had. The mushroom rice, standard boiled rice with some sweated mushrooms thrown on top. The vindaloo was sweet, with zero spice or potato. All I could taste was what seemed to be heaps of chilli oil. With a discoloured “Fresh salad” to top it off. Extremely disappointing - will not be going back.

Food was tasty 😋 but salty and oily

The chilli chicken was a bit tasteless and the lamb saag was just ok. Have ordered from here before but it’s a bit hit and miss

I hate putting bad reviews but the food was really not good..

The raita and salad was placed with the hot food so was hot as well when it arrived. The lady I spoke to when I phoned up to find out how much longer was very rude and then proceeded to put the phone down on me. Waited a further half hour and had to phone again as to how long. Ordered at 5.30 and food didn’t arrive till 7.40. But the food was still hot and lovely

We found a big metal piece in the kebab Very shocking

raita and popadums were missing from the order ! Also the veg sauce had all leaked in the bag, it was only less then half full

The delivery was late driver said it was due to traffic at 9.25pm in the evening, the onion pakoras were more like curly fries than an onion pakoras rest of food was OK,.

I ordered masala fish which is supposed to be a big single piece … I was instead sent small chunks of tail potion … hardly any flesh … very unhappy

Everytime you order over 2 hours for delivery when they say 30mins. Last time I called she tried to tell me restaurant wasn't open and we need time to heat the grill up? You order food so that you can eat on the same day not the next working day, I might aswell make an order from Norwich

Honestly the worse curry I have had swimming in oil, chicken from a frozen packet .

Awful!! Food was pretty much inedible and we threw most in the bin. Avoid!!

This is the second time I’m ordering from them must say very nice mixed grill.👍

Worst Indian I have ever eaten. I want my money back …

Food was cold and not up to usual standard

Very unhappy will never order again asked for keema curry recieved lamb chunks in oil

Very happy with service but my chicken was fully boned which was not clear when I ordered. I have no problem with dark chicken meat but was not expecting all of the bone be honest and we can order what we want…

I spent £15 on a curry it was an hour late and no rice... The guy pulled up and said its hard without staff....

The food was dry over spiced and full of oil

Food was just too salty, did not enjoy it this time round. Most of the food was thrown away even wraps. Recommendation to all, ask for food with less salt.

I did not receive the poppadoms, buy got charged for them!

The meals were all very hot and spicy! I have ordered same meals from other Indian/Pakistani restaurants and have never been that hot! There should be a note on the menu which dish is hot/spicy and which is not. The delivery was spot on. Will not order again. Thank you

The garlic naan is delicious and by far one of the nicest I've had! Butter chicken sauce was very tasty. Unfortunately the lamb in my biriani was a bit fatty but there was plenty of meat.

Wonderful service this time and driver was well polite and caring . 5 stars ⭐️⭐️⭐️⭐️⭐️to the driver too . Food was well packed and arrived very hot and fresh . Well done guys

The food was good, and the service was excellent. The restaurant service was exceptional. I had an issue with the order where it was resolved by the restaurant with complimentary repeats of the order. I will order again just for the customer service.

This order was delivered two hours after I ordered, I ordered again today and it's the same issue it's been over an hour and I get a message saying order is delayed. Food is nice but I would like to have my food warm.

Slightly later than expected and the wrong order But the problems were resolved really quickly and the food was hot and tasted OK.

Food arrived late and delivery driver was very rude , no manners at all. Food was cold and very oily sadly.

For some reason this place sends Chicken Tikka Massala which tastes nothing like the Tikka Massala anywhere else. This one was the worst I’ve had from this restaurant. Chicken was very tough, had huge lumps of tomato and green pepper in. Not enjoyable and probably my last time ordering from here.

Disgusting. So oily and although delivery time was as stated on the summary was still 80 minutes after ordering. No way would I get this again.

Brilliant, tasty food as always. Would highly recommend the keema naan and keema curry - they both arrived sizzling hot and were beyond delicious.

Food was inedible and was so late aswell. We want a refund

Chicken tikka biriany Not that nice very dry

Food was pathetic.extra oily and didn't follow the instructions at all

Food was disgusting, swimming in oil, chicken chewy

Worst curry I’ve ever had couldn’t even eat it all swimming in thick oil

Food was good as usual. Delivery was slow and no apology for being 30 minutes late.

Very nice food, delivery driver was on time and polite. Will definitely order again. Cheers.

This has creeped up my list of favourite places to order from. The food is out of this world. You can taste the authenticity from every mouthful! Delivery is on time too.

I respect that they delivered to me but the food wasn't great sorry.

Really bad. Tough prawns (I knew they were prawns but you would never know by the look) extremely greasy and oily and inedible food. Sag dish very watery and soggy. Rice was cold. Worst takeaway I have ever experienced. I ended up just throwing it away and remained hungry! 100% will NOT be ordering again!

Where do I start? The delivery was very late. The food was cold obviously. Packaging for the first time for this restaurant was abysmal. The poppadums were packed under the Naans which meant that they were soggy by the time they got to me. The restaurant should stop accepting orders if they are busy or update the App that the delivery will be almost 2 hours after ordering.

Food was not what we ordered the keema was not as it should be as they use a sheek kebab and passed it off as Keema I knoe this as the kebab had been squshed and not completely done this is not acceptable. Keema should be minced lamb and cooked dry. The butter chicken only tasted of tomato sauce.

The delivery was fast but we order a simple korma and this is not what i was expecting at all. But The naan is nice.

Not great. Takeaway took 2 hrs 25 min to be delivered. Food cold and meat had gone tough. They often reheat the grill meats to save time. Hygiene issues and rude staff. No apology. No wonder two of their restaurants closed in South Croydon and Norbury, although that was hygiene issues and illegal workers.

Absolutely awful- Egg shell in the rice, curry had potato in it and wasn’t a butter chicken, whole thing was just oil , chips were soggy, onion Bahji was just frier scraps and the whole thing was SO COLD!! Not to mention was nearly an hour late- tried to call 46 times and couldn’t get through.

Top food as always! Need to know what to order! This place is not about the curries! It’s about the grilled meats! Never dissatisfied.

Normally drive to tooting from wallington to pick up mirch masala takeaway as the food (veggie) was always tasty and consistently of a high quality. Decided to order from coulsdon through just eat. Wasn't disappointed. Slightly salty but still very tasty.

Arrived a bit later than expected but was told it would be later. Lovely food nice & tasty & was hot when I got it. Would certainly order again

We always love mirch masala food but yes sometimes we had bad experience too like today food was 30 minutes late

Not only was the food late but when the chicken korma turned up, it looked like someone had just thrown up in a tub. It was oily and lumpy at the same time, only thing was edible was the poppadoms and garlic Naan 👍

The food didn’t taste great wasn’t very happy

Was rather furious my food arrived so late.

I am disappointed for 2 things 1st boxes which were half empty and Biryani and kebab roll were very spicy although I have requested for mild dishes

Really good food, as always and on time delivery. Well done and keep up the good work

Best Pakistani food in the area. The dishes are authentic not your average curry house taste which has sugar in everything, qeema naan was amazing just like you will find anywhere in Pakistan.

Mirch Masala WAS one of the best places to eat in south London top quality Pakistani food... what happened?? I’ve ordered numerous times now and the food quality is inconsistent service is diabolical. Too many complaints to list no point telling staff as there is never the same management, Last time I order from here.

What aload of garbage where do I start well Chicken Korma had 2cm of oil floating on top and cold Rice was watery with bland mushrooms Old oil smelling poppadoms Vegetable samosas where nice I ate those everything else went in the bin I will not order from here again

I don’t normally write reviews but I have to say this was the absolute worst food I’ve ever tasted. I ended up just throwing it away for fear of it making me ill. I ordered a chicken tikka masala. I don’t know what came but it was definitely not this. The whole meal was disgusting, cold and full of grease and oil. 100% will NOT be ordering again!

Food was tasty and bang on time. Ordered a few times from here and it’s always been good. The parantha, zeera chicken wings and methi lamb were really tasty. Tend to order extra so there is a bit for the next day and the onion bhaji was a nice brunch too.

Worse curry i have ever had , left feeling like I had wasted my money . Curry was tastless , coconut nan had next to none coconut taste and sauces where watered down , left disappointed

Excellent Indian food. Will definitely re-order from them.

Good, Tasty food, delivered quickly!! What's not to like!!