Based on 8 opinions finded in 1 websites

Based on 8 opinions finded in 1 websites
Nº 486 in 517 in Denbighshire
Nº 26 of 31 Fast food in Denbighshire
Opinions
Went for an evening meal for the family ordered two pizzas and two kids meals. Only when I got home did I realise how horrible the pizzas were, burnt bases, hard very poor. Kids meals were rank too cold for £25 you expect better.
W. Wilson . 2022-04-10
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Ordered 2 pizzas and garlic bread told 15 minutes no problem as would be fresh,very pleasant staff topping on pizza nice but the bases are terrible really hard shame could be really good with different base
Paula S . 2021-08-06
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Looked a super place as we drove past and the food advertised sounded superb. So thought we’d give it a try, went through the drive through which seemed simple enough. The chap taking the order was so abrupt and rushed it was ridiculous I even said to the missus if we get what we ordered I’ll be amazed. We then queued for a while for the food but not a problem as it’s not fast food as such. I should have checked the order when we received it, as out the 4 meals only one was correct and one was missing completely. I recommend you train your staff as it was a farce from start to finish for us. The food we received despite being totally wrong wasn’t bad but shocking experience
Juzzels . 2021-06-21
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good food polite staff will go out of there way to cook the food to how you wish it to be.cheap prices good opening times basic menu but enough for what you need.
georginafarrimond . 2019-05-27
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Unfortunately the food is extremely expensive for tiny single portion sizes, it is frozen chips cooked, not fresh etc just purely a convenience food outlet on site to rip you off not a proper chip shop. If you can drive 5 mins or walk 15 go up the road to a proper chip shop. Convenience not quality or value!
123lisa_11 . 2018-08-16
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Understaffed, not that cheap, food very oily. Curry sauce looked like someone had gone to the toilet on my chips. Won’t be returning
elizabethmL1884DH . 2018-06-16
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I went there yesterday for my tea and got a fish and it was really good i think it was cooked by a bald guy i think his name was dave. Go there i recommend you do :)
OnAir731696 . 2017-09-17
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Ordered a meat feast pizza, for me and two small children. Half way through felt something really hard - it was a chicken bone. Looked on the menu for a contact number no info was there. Text 118118 for info and they just pointed me to Facebook page. Left a comment and a photo on there no response. Although they only have seven followers. I can see why.
clairlouiseb . 2017-08-18
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Great food; especially the chicken kebab. Very friendly staff and good prices! By far the best kebab shop in Rhyl!
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Brilliant food, brilliant staff, had about 5 of the star special kebabs from there now, can’t complain about 1 of them, all spot on. Massive amounts, could feed 4 or 5 people. Always happy to mix lamb and chicken doner for me, as it usually only comes with lamb. Highly recommend.
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Havent ordered for a while because last order wasnt the best but thought will try agian ordered lamb donner and chicken pakora turned up after 45 minutes even though there is a £5 charge for delivery luke warm donner meat looked pink chicken spongey after being in a plastic tub for i dont know how long certainly wont be ordering again 🤢
187 Opinions
From my experience ordering Uber Eats from this place a few times, it feels more like a “hobby” franchise than a “career” one. In other words, someone likely bought it hoping to make money but hasn’t put in the effort or pride needed to uphold the once great reputation of this brand. There’s always something missing from my order, and the food lacks the care and quality that made Cold Stone so great back in the day. The solution is simple: use proper portions, hire the right people, take pride in the product, and pay employees fairly.