Miller & Carter, Worcester Park in Kingston upon Thames

Called in for lunch visiting friends in the area, welcomed by the new manager “Paul” who took us to our table and explained our steak expert would be with us shortly - Danny looked after us and couldn’t be more helpful and knowledgeable- the steaks were fantastic and there was even room for desert. A great visit and we look forward to being back next time we’re in the area.

Beautiful cocktails served by Callum and Ryan!!

Lovely atmosphere & very welcoming and friendly staff. Our server Janice was lovely

Great first visit. Great lunch menus with the added advantange of extras which we had also. Good portion sizes, great service, clean and good looking restaurant. Great welcome too. This was my first visit to a Miller and Carter establishment as we will be back. I forgot to ask the waitress to scan my bill as I did not know how this worked as only registered a few minutes before we entered.

Very lovely food and a great dinner. Our server was Janice and she was lovely throughout!

Lovely food and atmosphere. Food was prompt and the service from Danny was exceptional. Very friendly and polite. Had a wonderful time with my husband!

Lovely meal, incredible service especially from Janice who served us. She was so kind and polite and the food was phenomenal !

It was absolutely amazing , and Janice was the best !!! Will come again 😊

Fantastic food. Really enjoyed the Sunday sharer. Shaun was fantastic server, helpful, polite and friendly.

Thank you Sean for great service

We had the Sunday sharer - food was delicious!

My family and I came here for a catch-up lunch. We’ve come miller & carter before but this was our first time with this branch. We were super pleased - the service is incredibly friendly. We were greeted by a kind manager and our waiter was Shaun. Shaun was really friendly and thorough, making sure our table was cleared quickly and he checked in us often. The food was delicious - there’s good veggie options and the spicy cauliflower wings were excellent. We’ll be returning!

Our server Janice was very friendly, the food was amazing and a great range of options

Shaun was great. Looked after us really well. Nothing was too much trouble, many thanks. We will be back.

Janis was amazing!! Thank tiuxx

Janice was amazing as always, thank you!

Lovely meal, great food as always, service by Janice so lovely!

Great steaks, great service 10 out of 10

Janice was a great waitress, she serves us often and we love having her every time we come back

Chelsea was amazing such an assist to the team Thank you it was five star service

Janice was great, brilliant advice and service - a credit to Miller and Carter!

We had an amazing time here tonight, the food was delicious, the service was top notch. Thank you Janice!

Janice is the best waitress here knows her job

Sent a full review to the company direct, but still feel the need to flag up the impeccable service by Chelsea (who is still so young - but a true professional; she is a boon to the venue & company)!

Shaun was a polite and efficient waiter. Would definitely come back.

We’ve been here a few times before for family birthdays and the service is always slow, which I assumed was so they could upsell cocktails. However, this was the worst yet and we won’t be going back. We waited an hour and a half for our starters, half an hour for 2 drinks and overall it took 3 and a half hours to have our meal. The steaks were apparently nice but the lettuce wedge was tiny and the fish dish totally dried out. Feel sorry for the waiting staff. The place is clearly poorly managed and understaffed. Not even able to clear tables and provide cutlery as there are simply not enough experienced staff. There were people giving up and leaving without their meals. This is not a cheap restaurant and could be so much better if properly managed.

Having read the previous three reviews, it’s plain to see that what was once a great place to dine has gone down hill. I’ve no complaints about the service, but the food was no where near the standard it should be for the money they want. Steaks, chips and onion loafs all came out late and cold. The steaks were undercooked. Both were asked medium rare and both were brought out moo’ing. We considered bringing this to the attention of staff but as mentioned, it took far too long for the cold food to arrive in the first instance. On a side note, have M&C changed the dress codes? I only ask as I wasn’t expecting to see adult men in tracksuits and shorts… Won’t be going back for a while…👎

Janice and all of the other staff were so lovely and made our evening so wonderful. We’ll definitely be coming back xxx

Janice was so so lovely and so amazing. Such amazing service and great food! Definitely would recommend!!!

Janice was so wonderful, she really made our whole experience! So friendly and helpful, a real asset to the team! The food was amazing, we will be back soon.

Sticky chicken was horrible. Place has gone down hill loads. We use to come a lot and won’t be returning. Food quality was not good

An hour and a quarter to get our mains, and we had to ask for more sauce as when it arrived there was barely enough to cover the bottom of pot.

Fanatic service by Janice. Amazing food and will be back. Thank you team.

lovely deco, food okish not great cold meal and expensive

Shaun was fantastic, friendly and exceptional service. We have been a few times to M&C Worcester Park and have always found the staff and food amazing

My daughter, son in law and granddaughter was there last night waiting was so long 3 hours the food turned up wrong and everything got cold and now my daughter has food poisoning this place was never like that won't go there again

Surprise in Worcester Park!!! Food. Amazing! Waitress. Amazing! But… Be careful, they close the kitchen at 9:00pm on Friday.

Lovely food and our waiter Sean was very helpful and polite!!!!

Thank you Shaun for looking after us, had perfect service.

Sean was amazing on the bar best beer I’ve ever had he also showed us some magic which so much fun

Service was great. However food was very poor. Salad wedges arrived 15 mins before mains. Steaks were tiny , 2 were cold, chips were cold and one portion didn’t even turn up , family of 5 , food was very overpriced and poor. .

Food was amazing. Janice was very attentive and friendly.

Great meal for date night. Janice was very attentive. Filet steak cooked how we asked, Can’t go wrong with miller & Carter.

Amazing food and great service! Thank you very much Janice for your hospitality

We had a great night here for my husbands birthday. Thank you for such a great service and the food was brilliant.

Its a real shame to have scored such a low score as I have been a big fan of Miller and Carter and especially at Worcester Park where the service has been outstanding and have always given a 5 star review. however, they let me down when I really needed them. booked a table 4 weeks in advance for a BIG special birthday with family travelling an hour to meet. waited 2 hours and still hadn't eaten so eventually left at 10pm as and elderly relative couldn't wait and needed to be home. No food, waste of an evening and my birthday meal ruined :( Thanks M&C

Lovely meal and looked after very well by Hayley

The food and service was excellent. Special mention to Janice who was fantastic.

Came for a birthday treat with family and friend on 21/9. Meal was very good and the service given by Erin and Callum was exceptional. Erin went above and beyond to make sure we were happy with everything. Will definitely be back in the future.

Steak is beautiful 😍 every single staff member was so sweet & attentive ❤️

Always a delicious meal & know the standard to expect from Miller & Carter. Shaun our waiter was friendly, helpful & informative. He was also very attentive. He is a credit to the restaurant & made our experience an enjoyable one.

It was my first time at Miller & Carter and it was really amazing , Chelsey was our waiter and she was fantastic! The steaks were so delicious, highly recommend especially the ribeye!

The food was amazing and a great selection of choice, but our waitress made our night, Erin. She was very friendly, attentive and nothing was too much trouble. We also had a really friendly and warm member of the bar staff, Callum, bringing drinks to our table. He was also very friendly and attentive. Thank you for a great visit!

Arrived at 8, left at 10.20. No food. Very disappointed.😔 Special 50 year old birthday completely and utterly ruined.

The service at this restaurant was disgraceful, waited 1 and half hour for just starter then another 30 mins for main course, had to go to bar ourselves to get drinks. People where walking out in disgust. No allergens checks by staff, no apology for lateness of food, the toilets were disgusting and not clean. I would recommend the food but not the service.

I have just come back from this restaurant. Totally devastated. We booked our table for 4pm for my birthday meal and they ruined my whole birthday evening. Food come out at 6.15 all freezing cold service was absolutely disgusting took half hour for drinks to come out. I’m now back home ordering dominos , we know this place takes longer than most but for it to come out all cold quarter filled sauce pots and no cutlery you have to wonder how do they run a business ??

Service was appalling. Took ages at every stage. Was over an hour and a half to get our main course and we were only a group of 3. Starter and dessert were nice. Steak was fine but certainly nothing to rave about, and was expecting better from a steakhouse. They then screwed up our bill and overcharged by about £40 ‘accidentally’. Won’t be returning, despite it being local.

Janice, as always was amazing. So friendly. Fabulous food too. Will be back again

I ordered Macaroni Cheese There Was a Small Amount I am Not happy and Small Amount of Vegetables Terrible

Just come from a meal at miller carter Worcester park. Was served by Danny. His service was excellent and the food was cooked to perfection. Got to ring the bell to compliment the chefs as well!! Will definitely make another trip and recommend to everyone we know!!!!!

Appauling over bour late foods freezing called restaurant ot be told that its on its way disgusted wont ever eat here again £86 of cold food requested refund

Shaun was great and provided fantastic service

The steaks were not cooked well. We asked for rare and received them medium to well. Very little pink inside. Returned and was sent the same back. Considering how much a steak is priced as I would expect a lot better. Even the waiting staff we dealt with commented it was not good and possibly needed a new chef. Will not be returning. Sorry.

Fab steak and lovely service from Shaun!

Great service and lovely food. Service was quick and Shaun very helpful

Had a great time! Shaun’s service was amazing and can’t wait to come back! Food was 10/10 as always, Overall a great experience

From when we were seated to finishing our meal, Janice was so lovely, warm and welcoming. Nothing was too much trouble and she explained how our steak would be, as we ordered the T-Bone. She is a credit to Miller and Carter. Me and my partner have visited many restaurants and this is one by far had the best service. Thank you Janice for making this visit a great one.

Always a fantastic experience at Millers Worcester Park. Efficient service and quality steak.

Very pleased with our experience here and food was tasty as per! We have been to a few M&C restaurants across London and the quality is always consistent. Will be sure to return!

Janice was amazing, so attentive, helpful and kind. Thank you so much xox

Wonderful. Janice the waitress was so helpful and polite

So thrilled to see that Janice was our server as she makes the whole visit memorable Food was excellent - first class

The staff were so helpful with my booking which didn't book correctly online. They were very patient with us as it was a large party who all wanted to pay separately. The food was amazing the staff very polite and helpful. The only criticism I have is that the sides came quite a long time after the main food

Janice was so lovely. Very kind and caring. Great service. Lovely food too.

I think for a large chain these guys do really well. Prices and quality always align well. There's even some good imagination and creativity in the menu. Janice, our 'steak expert', was knowledgeable and helpful (and really good at working through points and free offers etc!). Will be back.

I visited your restaurant with two friends Thursday evening. My friend raves about how good the food is, he was right steaks cooked to perfection. Service was excellent, Janice made us very welcome. We be back

The food was great. Our waitress, Chelsey was brilliant

Had a fab meal and Janice our server was fantastic really lovely evening

Great burgers, steak and wine. Nice quick service from a great team. We were served by Shaun

Very much enjoyed our experience at Miller & Carter Worcester Park. We came for dinner on a Wednesday night and took advantage of this summer's Steak & Cocktail offer. The cheapest deal is a 7oz rump steak and any cocktail for £20, otherwise you can pay a bit more for different cuts of steak. I ordered the sirloin steak option with seasoned fries and the bernaise sauce, which also comes with a wedge salad and onion loaf. It was very tasty! My friend ordered the Spinach & Camembert Pithivier dish and enjoyed that too. The staff were all very friendly too. Would definitely recommend this restaurant if you like steaks/meat!

Always lovely oh waiter, Shaun is always the best

Taste of foods we had and service provided by Shaun was fantastic!

We had a lovely meal at miller carter Worcester park but unfortunately the service let it down badly long wait to order food .long wait for drinks .paid cash never received our change but at least food was good . We will come back again due to the food .

Shaun was a very nice server. Lovely food also

Came for a birthday meal, food was lovely and Shaun was very catering. 10/10 would dine again.

We came here for a meal this evening and it was delicious! The steaks were cooked perfectly and the sides and sauces were a great addition. Our waitress Anna (I think that's her name) was lovely, so friendly and courteous, thank you for a lovely evening!

Very nice steaks & our steak expert Shaun was great. Thanks a lot.

We loved our meal thank you, great service from Shaun :)

Lovely dinner. Annelies, out waited, was on hand for anything we needed..

Primarily a steakhouse. A bit pricey, but very popular and a bit noisy.

Amazing service from Millie this evening! I went with my partner for our 2 year anniversary. We got brought out a special dessert tray to celebrate our Anniversary which was lovely! Millie was so lovely and the food was great!

Well what can I say if I could give more than 5 stars I would. I had a fantastic meal and as always the staff that work here are fantastic and they always bring a smile 😃 to my face. Keep up the fantastic work Miller and Carter!!!...👍👍👍👍👍😃🍖🥩🥩🥩🍖

Very dusty needed a good clean.

Lovely meal, great service. Shaun was very attentive, professional and friendly.

Shaun was very friendly and the service was quick.

Shaun gave us free birthday dessert great service🙏🙏

Shaun was a brilliant waiter very attentive.

Excellent restaurant, fab food and Sean our server was the icing on the cake. Very nice evening indeed

Nice meal apart from one steak came out very rare but as waited for an hour weren't gonna send back Rest all ok

The steak was good (a 16oz ribeye) it was seasioned well & cooked just how I ordered it & a nice piece of beef however, that's where the good part stops. The onion loaf the very greasy & soggy. (not like I'd had before) The iceberg wedge had vertically no dressing on it. (maybe the kitchen were getting low & were sparing it) & the wine was overpriced for the quality of it. Where we were seated there was a large crack in the wall mirror with some old tape holding it in place. Unfortunately our waiter although polite, didn't have much experience or knowledge. I'm not sure if M&C have stopped trying but it was a disappointment & I feel I'd have got better value if I'd have gone to a small independent local restaurant. I truly try not to give negative reviews but this was justified.