Miller & Carter Steakhouse in Northampton

Waited for over an hour for food which isn’t an issue, but to then receive cold steak was not great

Thanks Dan for looking after us, made our visit a great one 😀

Good food and great service from Philip.

Had lunch here and the food has been amazing. Was celebrating a friends birthday and wish the waitress would have made an extra fuss even by scribbling on a piece of paper happy birthday message etc. I normally tip as I use to be a waiter in my youth to pay it forward but nothing out of the ordinary was done to make it worthwhile a tip. It’s sometimes the most little things that doesn’t cost money that goes a long way that set you apart from your competitors.

Had an amazing night last night thanks to Phillip he was my waiter last night and I couldn’t have asked for a better waiter he was patient, friendly and well mannered top quality. Will definitely be visiting again thank you so much.

Really nice experience at Miller & Carter in Northampton...especially the great service from Michael.

If you’re looking for the best steak in town, look no further than this gem! Every visit is a flawless experience, from the top-notch service to the incredible food. The steaks are cooked to absolute perfection — juicy, tender, and bursting with flavor. The quality of the meat is unmatched, and you can taste the attention to detail in every bite. The staff are always welcoming, friendly, and attentive, making you feel right at home. It’s a place where you can always count on a memorable meal, and I truly can’t recommend it enough. Definitely my favorite spot for an exceptional dining experience!

Great ambience, lovely services and will be back there.

Great time - thank you Michael for your wonderful service and Warren! Lovely birthday Sunday lunch - roast sharing board was delectable!

Had a really nice meal, great service and lovely atmosphere, many thanks 😊

Excellent meal when we called in by chance.

Worse experience ever. They serve reheated food for full price. Ridiculous!

This is not the first time we had bad experience at M&C but remembering their good times we decided to give them the last chance. We booked table for 5 people for Wednesday at 4.00 pm. There was birthday party but this turned to a sitting there and trying to eat bad overcooked dry meat. Restaurant was 10% full but they managed to serve 5 dishes and they were all worse quality I have ever had in my life. We ordered ribeye stake and four portions of pork ribs. My steak supposed to be medium well but it was served dry and not overcooked by cooked before and then reheated. It not my first stake and I know exactly what I order and how this should be cooked. Stake itself looked like an old shoe sole. Ribs were dried and all four portions tasted like it had been reheated. Mood was ruined and we just wanted to leave. I was the one who complained about steak and they recooked it and it was a completely different meat looks. It was not old and was freshly cooked so the difference between the previous one was significant, however it was in between medium rare and medium well. For the place which calls itself steakhouse and offers an ultimate stake experience this is not acceptable. I manage to eat only half of steak but this was oversalty for some reason. All other people in our group decided not to complain about their ribs as we all made decisions never come back. £200 bill for food and we mostly have non alcoholic drinks. Service was terrible and we spend a couple of hours sitting on the table full of empty glasses and plates. And it was only 10% of restaurant busy so this was not right as well. I do not think we would ever come back after a couple of years being loyal. It doesn't seem that quality of food is important the same as clients. Would not recommend this.

Charlotte was awesome , food was lovely ,and a very nice place . Made an important family meal even better 😋

Fantastic experience and 110% for the service we had from Hannah she made the whole evening a delight

Kiara served my table of 12 tonight for a business dinner, and she was exceptional, from her kindness, to service, all the way to her attentiveness to my team’s needs. A great experience and will love to return to this restaurant. A great variety of choice on the menu and a lovely atmosphere.

Steaks were really good, fantastic red wine sauce too. Excellent service from Michael. Not the cheapest pub to eat at but definitely worth a visit

Absolutely fantastic everything food the beer the service etc

Very nice friendly staff. Excellent food.

Hannah was a lovely girl who served us but where we were sitting was around the corner and felt that we were forgotten about until other customers came to be seated near us. The food was appalling. My partner and I both ordered the 16oz Ribeye (medium rare) and both steaks were chewy, cheaply tasted and unflavourful. My partner ordered the skinny fries and I ordered the Millionaire Truffle triple cooked chips and bother of them were stale and not crunchy at all. Especially when my chips were over 6 quid. I ordered the honey mustard for the wedges which the sauce was overpowering and ruined the flavour. My partner order the vinegarette but wanted the buttermilk with croutons but of course they took this off the menu! This was our first time back since the renovations and the food has gone down hill. It either due to the change of supplier for a cheaper source to make more money. Or the foods was ill prepared. Miller and Carter use to be our favourite place for a fine'ish' dining steak place but since this experience we don't feel we would come again as the time has put a bad taste in our mouths!! Especially as you pay such high costs for good food which it doesn't provide!!!!!

Delicious meal and fabulous service from Michael

We came for our work Christmas party, we had Michael as our server, he was fantastic! had a fantastic night, great food , great company , great service.

amazing service, michael was amazing had an amazing night

Lovely steak, perfectly cooked.

Lovely setting and restaurant, also. Pleasure to dine here

Great service from Warren. Good fillet steak, the rump was meant to be medium but was more like rare - I should have asked for it to be cooked more but I persevered which I regretted.

Excellent food, a little expensive but good quality steaks. The dessert was amazing. The staff were very friendly and attentive. Happy to visit again.

Fantastic meal & excellent value

Amazing food, recommended the T-Bone

Served by Charlotte. Great evening at M&C as per usual.

We came for pudding club with the WI. Lovely pudding, excellent service from the lovely Michael and can’t wait to come back for a full meal with my family 💚

A very disappointing visit to celebrate a birthday. 9 adults 3 children it took over an hour for the children’s meals to come out and our starters were even later. We then had at least an hour wait for our mains which were not even hot when they arrived. I sent mine back as it was barely warm. We felt overlooked as others were being served before us.

Food and service was excellent. Out server Michael was very attentive and knowledgeable about the food and drinks.

Michael, was a great server he was polite and made the evening pleasant

Steak wasn't brilliant but our server was. Served by Ben, who was very good indeed. If now the quality of the food could catch up with the serving staff, it would be 5 stars. Anyway, big thanks to Ben for his friendliness and professionalism !!

The food was fantastic but the wait for the food was ridiculous. Two hours after sitting down the main course arrived which was over an hour after the starters. I think we would have been sat there still had we not chased the main. This was meant to be a 21st birthday celebration (which was noted on the booking) and yet nothing was said. The food took so long they we left without dessert as the birthday boy and pals had to leave. If the restaurant had been busy we may have expected a wait but it wasn't

Ben was warm and welcoming and helped us when it came to choosing what to order and also made the extra effort for our anniversary. Thank you Ben!!

Warren was an attentive host and very polite and friendly. Food was delicious.

Last night was my first ever visit to miller and carter. Nice greeting at the reception area, waiter was very accommodating, never once rushed us! Steak was cooked to perfection, I opted for greens as a side my young lady opted for fries, these where the only let down food wise! Cold and pretty awful. The cheese board was good but nothing special. Considering the ambience and price, paper napkins let things down. But we both had a lovely evening, of uninterrupted bliss. Our waiter was so professional!

It was a lovely belated Valentines evening, the food was really good. And Donna who took care of us and everyone else in the room was a complete trooper, polite, respectful and a total delight. Thank you for your patience, time and hard work Donna. Some really nice memories to take home of a lovely evening for us...😃

The staff at Miller and Carter are simply wonderful. They are incredibly friendly, attentive, and go above and beyond to ensure that your dining experience is nothing short of perfect. Their professionalism and genuine warmth make a real difference. Special shout out to our host Kaira Now, let’s talk about the food – it’s simply outstanding! The highlight of our meal was undoubtedly the Cote De Boeuf steak. This generously portioned steak is more than enough for two to share and comes cooked to absolute perfection. The beef dripping sauce, which you can pour over the steak, adds an extra layer of rich, savory flavor that elevates the dish to new heights. We also couldn’t resist the beef mac n cheese – a delectable side that complements the steak wonderfully with its creamy, cheesy goodness. Every bite was a delight, and it's a must-try for any cheese lover. Overall, Miller and Carter in Northampton is a top-tier dining destination. Whether you’re celebrating a special occasion or simply indulging in a delicious meal, you won’t be disappointed. Highly recommended!

We arrived for our food and were informed there was no 8 or 12 oz ribeye nor were there fries. We went to order our food and asked for calamari and a surf and turf fillet. This is when we were then informed they were out of lobster and calamari much to our disappointment. We are a younger couple but I've worked in hospitality for years and never have I felt so disregarded by a team of staff. The food was bought over barely warm, the butter in the steaks didn't melt. The steaks were ordered rare and medium rare and both were basically blue. The "check back" was done within a minute of receiving the food while we were both eating our (very chewy) steaks so we could barely reply. We weren't offered a second drink which I am sure would be within the training at some point to aim for more than one drink per cover. We then tried to get the attention of servers without being outspoken by which point we had struggled through most of our steaks as we didn't want to ruin the meal for each other but had both agreed our steaks were very under done. When we finally got the attention of a server (I assume he was a manager) he then acted as if our steaks were almost to the level of cooked we wanted them. He took them back and had them cooked to rare and medium rare which they were at this point. We then finished our food and had waited for our plates to be taken as the server was relaying two tables right next to us so could clearly see we were finished. She then continued to spend about 5 minutes going to and from the same table while polishing cutlery which I am sure would've been done before putting the cutlery back in their respective draws. When we were informed at the start of the night there were no fries they added we would get chips with no additional charge. This was not the case as they added an additional charge for chips. We were planning to get deserts after our mains but after the poor service we decided against it. Obviously this is not a cheap restaurant but we were more than prepared to tip before our arrival however our experience with both the staff and food changed our mind. Our food came to a total of £118, £119 initially when they tried to charge us the additional fee which they wouldn't have been charging anyone on this particular evening due to their lack of stock. Our server even took the liberty of skipping the tipping option on the card machine, whether this was due to her poor service or their presumptuous attitude I don't know but the service we received was nothing like what we did on our last visit, probably because we weren't with our families. In my career of working in hospitality I have held many positions both front and back of house and I am sure that nowhere within the manager or servers training had they been told to provide such poor customer service. We should've got up and left during the period the server was polishing cutlery and attempting to empty tables. As a manger myself I wouldve happily taken money out of my own pocket to makeup for an experience like this for any of my customers but instead we were treated with the upmost ignorance. We love miller and Carter and go regularly, normally to Milton keynes. We will not be returning to the Northampton branch after our experience today (17/02/2025) and I look forward to a response to this review. Hopefully it will be from alternative staff to the ones we saw this evening as they were clearly unbothered by our dissatisfaction and the fact they were meant to be upholding some sort of reputation! I'm sure they will know who they are, if the restaurant need further specifics to understand who to have a word with about dealing with young couples I'd be more than willing to provide our details and specifics of payment etc.

Although it was busy and they were understaffed our server Hannah was amazing. She remained calm and continued to give us excellent customer service throughout our visit. A treasure to your team, thankyou Hannah! Only cristisms would be my partners fries were slightly undercooked and the onion loaf wasnt as crispy as its been on previous visits but considering the rest of the meal was a taste sensation I have still scored 5 stars.

Excellent attentive service. Good always consistently good.

I had a wonderful experience. The staff was welcoming and professional, the service was well-organized, and the food was delicious. I highly recommend it!

Service was exceptional from a very polite and professional Ollie! Though our reserved table was 10 minutes late, the food and service more than made up for this!

I’ve given food a 4/5 as I only had one issue the whole night. When we ordered we had a couple of sides which were very nice apart from the fried calamari which was unfortunately cold where it must have been left out in the kitchen due to the busy night. This was disappointing but the main course really made up for it. I got the butchers block sharing platter for me and my girlfriend which was incredible!

Staff pleasant and helpful food very good

My boyfriend and I spend Valentines Day in the restaurant! The place was very busy, but everything went smooth and the food was absolutely amazing ! The best part of the evening was our waitress Davina ! She was so lovely and knowledgeable ! Helped us pick the steak based on a cut, and it was a hit! She also made us feel taken care of throughout the whole evening, even though the restaurant was packed ! Definitely a star employee !

Michael our server was really friendly and genuinely made our experience so amazing and one to remember!

Came here this Valentine's Day and we couldn't of asked for better service! Davina was our waitress and she was incredibly informative, polite and patient. Food was incredible as always, the Wagyu ribeye steak was the star of the show. Will continue to come here for every special occasion.

Lovely food. Catered for my allergies well with great service from Ben

Top food and service. Would recommend

Nice space and very welcoming staff. The food was cooked correctly and the menu satisfies most tastes. Katie had been very kind and welcoming.

Everything was perfect and our sever Michael was the best, definitely returning

Michael was a great host, talked us through our meal, all staff we dealt with were attentive

Always had a good experience here from a plethora of staff, had great service from Katie this evening !

Kaira was very knowledgeable, helpful and cheerful, great food and amazing service!

The best banoffee pie I've tasted!! We had the sharing platter and everything was delicious! The fillet was probably more blue than rare, however it was still beautiful.

Very bad behaviour to delivery guys. Please don't accept order from here on uber or delivero. Thanks

Great evening out at Miller and Carter, food was great especially the camembert mash and the Ribeye steak. Evening was made even bettwr with Ryan who was serving us

Extremely happy about the experience!!! Lovely service, Charlotte was amazing, helpful, polite and very attentive, food was really, really good as well, we had 2 portions of calamari ( Good looking , good taste) and for the main, I ordered a pan seared cod ( really good), and my husband had a medium 12 oz ribeye steak and as he said it was melting in the mouth, good portions, great quality, definitely worth the price, drinks ( we had cocktails ) arrived fast and had a gorgeous presentation and amazing taste, the atmosphere and the new design after refurbishment is the cherry on the cake !!! Simply gorgeous, we'll comeback soon.

Katie served us, amazing food and atmosphere, would recommend to any steak lovers. Big up Katie, hold tight

The food was outstanding, presented beautifully and tasted every bit as good as it looked. Lovely atmosphere too . Service was equally first rate , no complaints about anything. Thoroughly recommend.

At the time of this review the branch is closed for refurbishment. If it opens and runs to the same standards as before i would have no hesitation in recomending it

Superb food great quality steaks cooked to perfection, attentive very friendly staff, nice ambience with easy parking

Very nice quality food and the atmosphere at Miller & Carter is warming. The paper serviettes, however, do seem like a bit of a letdown, especially considering the premium you're paying for the meals. It’s those small details that can sometimes make a difference in the dining experience. Perhaps they could consider upgrading to cloth napkins to match the overall quality of the dining experience.

For the cost I feel the meal size is very small.

Really good food great steak cooked really well disappointed no prawn cocktail 😞 and I really don’t get the lettuce thing it seem pointless other than that service was good no complaints here 👍🏻

Katie was a great server as usual, attentive and not over bearing. Lovely evening meal for two, food was as expected and atmosphere was lively with it being a Saturday night.

Food was very nice, Katie our waitress made it extra special, thank you for arranging grandads special desert!

New Years Eve, set menu was expensive no entertainment to justify the price

We treated ourselves to the rare treat menu and it was a good value for money. Michael looked after us and made the dining experience a lovely one.

Writing on behalf of my parents Had a lovely lunch celebrating my fathers birthday today The food was amazing but it was the great service from Michael that really made there visit Thankyou for providing them with a great experience on such a special day

Went here for an excellent meal over a year ago, and still thinking about. Special mention to the Brendan who ensured the experience was of the highest quality.

went for dinner here with the family was greeted by katie, was a very nice well manored server. will definitely come again, food was great aswell.

Everything was great, we were served by Brendan, excellent attention to detail and also informative, will come again.

Had a lovely lunch with great service! Good wine selection and food was served quickly. Really enjoyed our meal. Will definitely be going back. Shoutout to Brendan who helped us by providing great service and attention to detail. Highly recommend this place for great food and top-notch service!

10/10 for food and service. Nothing was too much trouble. Brendan was our steak expert and was brilliant!!!!

We went twice in December, once as a family and as a couple on New Years Eve. Always really good, friendly service. Food is always fantastic. And I like that your server will come back and check and see if things are ok, but also check on a regular basis if you would like more drinks (which many places don’t seem to do with the drinks). Service and food were still excellent on New Year’s Eve even though they were busy. My favourite restaurant.

Had a great time at Northampton today! Would like to say a big Thank You to all staff and a very special one for our waitress Kaira that made sure we are having a very good time!

Went this evening at the end of the busy festive period for a family meal, to say it was a poor experience is an understatement, starters were overcooked and dry scallops for the price paid were abysmal ! The cheesy garlic bread the only thing that was cooked well, then came mains after a long wait (not too much of an issue as we were out for a family meal) the mains came, my fillet steak was over cooked but not too much and I was happy to eat it ordered rare received medium rare, my sons was undercooked ordered medium arrived medium rare my wife’s was fine, both the diners having a burger had overcooked burgers and my daughter in laws fillet steak was supposed to be medium came out wrong also, this was taken back and re cooked FOUR times before finally she said no more and cancelled the meal, we ordered lobster tail which arrived 10 mins after we were finished. All in all shambolic I am myself I hospitality and understand when things are tough the last thing you need is disgruntled guests adding to your woes but not one single effort was made by the manager to pacify our group truly gutted and won’t be returning the lady serving us was highly embarrassed also. We were told when we arrived by the manager that a chef had called in sick so he had been in the kitchen all lunch again relatable but not something I would ever expect to be told! I simply cannot express have angry I am with the way the evening unfolded and the complete lack of empathy from the manager. For a company that pride themselves on guest service and being an industry leader you have failed abysmally this evening.

Our go-to restaurant for steak. We went with family after Christmas and had excellent meals. Good service and a pleasant atmosphere. There are plenty of parking spaces. This was an evening visit, but their lunchtime fixed price menu is great value also.

The food was very good indeed and Michael gave us, a group of 11, excellent service at table. A most enjoyable evening.

Visited again and great always, fantastic service and food as always

Lovely service & brilliant food & cocktails

I dined here as part of a birthday celebration, we were shown to our table by our server Dan. It was a superb birthday. I have visited other miller and carter's but this was my first time at this one. It definitely won't be the last.

Lovely meal out with the family on Boxing Day - food hot and tasty and delicious and service was really good Shout out to Michael our waiter he did a good job thank you - we’ll be back x

A great place for a steak. Great setting with ample parking.

We decided to dine here for Christmas dinner as a family of four. We paid just under £400 for a pre ordered Christmas menu. What we received was a very poor standard of luke warm, pre cooked, microwaved to oblivion below average food. I felt extremely disappointed and most of our main course was taken home for the dog. This review has no reflection on staff who were honestly doing their best in a bad situation. I completely understand that it’s a very busy, stressful time for hospitality but quite frankly I wish they didn’t offer a service that was completely unsatisfactory and I could of chosen a restaurant more capable of an enjoyable Christmas experience.

We always enjoy miller and carter which encouraged us to book for Christmas Day! It was a table of 2 and we had the worst experience. We pre ordered previously so they knew our order but they still brought out the wrong starters, spoke to a manger and showed them our pre order then she changed it but while eating our starters another load of starters came to our table! Then between the starter and main we waited an hour! My partner scallops were rubbery, my steak was so chewy and mainly fat and the onion loaf was burnt. For dessert my partner had a cheese board which he asked for more cutlery for which he didn’t receive. It felt like all the bigger tables around us were getting more attention and the waitress didn’t care about us or making sure we were okay, a table of 4 managed to sit, eat and leave before us! In total we were there for 2 hours and 25 minutes! I was honestly so disappointed and tired by the end of it and we paid around £250 for food and drinks but with service and food like that I wouldn’t bother again.

Davina served us, absolutely lovely. Brilliant customer service and was very polite and happy to help. Food was wonderful and the atmosphere of the place is very warm and cosy. Will be coming back again! Thank you :)

Had a burger because friends said steaks are tough but it was cold and over cooked

Thanks to Dan for his good service tonight, looked after me and my partner. Can’t go wrong with a dirty burger, and we would recommend the Camembert mash as well!

Friendly and efficient service, excellent food, pleasant surroundings.

Unrivalled if you like steaks. Mmmmmm

A few of us mates went for a Sunday roast, good value for money in my opinion. Delicious meal, and very generous portions.

Great service, good food and good selection of drinks.

Amazing 🥩. Had the 16oz rib eye, and it was perfect.

Davina was very polite and attentive. She came to check on us often for drinks etc. The food was lovely and the atmosphere was really nice, not too loud!