Miller & Carter Newbury Park in Redbridge

Kelly was amazing from start to finish. She was very welcome for our group as we celebrated a birthday. I was pleased when she took extra care in making sure my mother’s allergies were accommodated to making sure the kitchen was aware also. Food was great as usual and Kelly’s service was sublime.

Great food and service from Adriana

Adriana was a fantastic waitress who gave as fab service thank you

Have been to Miller and Carter a few times and Amanda’s service has always been exceptional and food has consistently been good!

Lovely food and fabulous service by Adriana!

Lovely food, great staff, a great atmosphere

Very quiet when we can early on a Monday evening. We come occasionally and always better than average gastro pub food.

Some great food, with lovely steaks. Service is also top notch.

OUTSTANDING Food was excellent,service by Ryan and another man didn't get his name wonderful attentive service....best Miller & Carter we have been in well done to all would highly recommend and will be returning.....

A bit expensive I've cooked better steak at the weekend for myself and hubby think we got the back end a bit tough

Used to be a great place to go. But on the Last two occasions it was diabolical. Lost my business!!

Experienced the worst service from Elise on my mother's birthday I came into the restaurant at 7:12, admittedly late. We waited at the front to be served until 16 past. Elise came and unfortunately, couldn't find our booking, it later came and understood that she couldn't find our booking was cancelled. Anyways, moved forward she made sure within 3 minutes of conversations she told us 4 times that we were late past our grace period. Told us that we would have to wait in the bar as they've seated some other people on our table which is strange as I thought the grace period would reserve our table untill 15 past, she told us that the reason was because they were busy which honestly the restaurant was half empty, and goes against the grace period anyways. She made very rude snark comments regarding me questioning her. Anyways the manager came and told us we could sit on a table that happened to be available straight after this interaction, which is strange they can do if they were busy. She walked past us and said you can leave if you want This is the usual spot to eat where we bring our friends and family and recommend people however, after the service we got from Elsie and how incredibly rude she was, we decided to leave and go somewhere else. Please avoid this place is you want to stay away from the bad service from Elise.

It was our wedding anniversary day so very special. We couldn't get our favourite table as it was cordoned off , no biggie. There was only one main waitress but she made us feel at home. Our steaks came but were overcooked, we asked for medium rare ..your staff kindly re did our whole order to our satisfaction, so thank you.

We’ve been there for 1h waiting to order food,but they’ve been too busy

Great ambience and an enjoyable meal.

We were served beer that was very clearly either off or the lines had not been cleaned. Then we ordered a mocktail and were given mint that was rotten (pictured). While I can understand that we visited during off-peak hours, there's no excuse for an experience this bad - common sense says that you don't serve your customers something that is rotten. We will absolutely not be back.

We were served beer that was very clearly either off or the lines had not been cleaned. Then we ordered a mocktail and were given mint that was rotten (pictured). While I can understand that we visited during off-peak hours, there's no excuse for an experience this bad - common sense says that you don't serve your customers something that is rotten. We will absolutely not be back.

We visited on a Friday evening (table of 5). Our server El was lovely and friendly. One of our party was quite late but we didn’t feel at all rushed to order. Food was amazing and drinks were lovely. We didn’t wait long for food/ drinks to be bought out. We’ll definetly be returning!

Excellent choice for lunch. Great food and service, definitely recommend.

Went to miller and carter last night food was delicious and the waitress was very nice and friendly

A bit disappointed with my steak, went for the 9oz but by the time I'd cut out the gristle it was more like a 7oz which is what my had. Likewise the Crème Brûlée was delicious but there was nothing of it. Mentioned it to the server who agreed and said I wasn't the first to comment. In summary, a disappointing, expensive evening.

Excellent service, but restaurant was nearly empty on weekday lunchtime. I had the mushrooms with cheese (need garlic), fish and chips, apple pie and ice cream (not much choice of desserts). Enjoyed catching up with friends - no pressure to leave.

Another great lunch at The Carter and Miller Dick Turpin! I took my elderly uncle and cousin and the staff were very accommodating regarding the table position for my uncle, and the service was brilliant - thank you, Alissa! This is the second time this year we've had Alissa servicing us and she's a joy; professional, helpful, friendly and knowledgeable! The food was great, the kitchen accommodated a request from my uncle. Overall 10/10.

Good food. Great customer service

Food good and set menu is a fair price

Our waitress Cecili (I think) was very attentive and made our dinner a treat. I would say a slight miscommunication for drinks as we ordered mojito and ended up with a daiquiri but we weren't bothered as they were tasty. The starter of seared scallops were cooked to perfection and the prawn avocado cocktail was also delicious. Both of our steaks were cooked as we liked and were very filling but I left room for dessert which was smooth and finished meal off pleasantly and my My fiance had a pint of peroni for his lol Thank you will definitely come again. Xxx

Went out for my sister B day. Delicious food and drinks. One of my favourite places to eat out with my family. Definitely would come again.

Johana was amazing and looked after friendly and super attentive. Thank you so much and extra special touch for my in laws birthday with dessert We will defiantly be back. Thank you 😊

Lovely dinner experience for the family- amazing service from our host Kelly! Such good food and the cocktails were amazing too

I really enjoyed my time in Miller and Carter. The waitress Kelly was very attentive and friendly- amazing mid week dinner treat!

Great food and speedy service. Our waitress Kelly was really friendly and attentive- will definitely be returning soon

Really speedy service. Waitress Kelly was very friendly and attentive- enjoyed the food

Miller and carter, good food and and always got a seat without booking

Had a lovely meal here tonight as always. Didn’t have a booking and was greeted and shown straight to a table by Tim who always takes time to chat to us. Served by Jackie who was really friendly and made sure we were well looked after. Fantastic food, service…. Thank you

The bacon cheese Burger I had was excellent. My partner had the dirty burger which looked and tasted delicious. BEEF DRIPPING sauce was wonderful

Beautiful outdoor area perfect if you like to watch the sunset ...Bar food was delicious and very friendly staff ...perfect for people with disabilities . Would definitely recommend 👌 and will go back .

I had a great experience last night (Sunday) at your restaurant in Newbury Park, Ilford. I had a lovely steak (cooked just how I liked it) and service was brilliant and very friendly. Nothing was too much trouble for her and the rest of the team there. Will definitely will be back again soon.

Great food, lovely service everytime we use this resturant, which is often

Went to Miller and Carter this evening Was faultless Food and service was on point Will definitely be back 👊

We are regular customers at this restaurant. Although the steak was very good, the lettuce wedge was old and brown parmisan was dried like u get in a supermarket not the usual shavings which really put a downer on things. Then to top it off the table next to us was being cleared after the last customers had left, the wine glasses that was not used but touched by the customer to move them out the way we're just left on the table and just rearranged. When we approached the manager to tell him our discuss all he said was "thanks for your feedback" Surely even if glasses haven't been used there still should be fresh ones put out for every customer. We will not be returning to this puticular restaurant again.

Great service from Adriana. Accommodating and generous. Lovely family birthday celebration

Adriana gave a professional and an excellent service!

Went for a meal here with my family. Food was lovely and service was very good. Very nice venue.

Great place but wheelchair access is poor especially for toilets, only 1 card machine so buying drinks if it's busy is a slow painful process

Service was pretty poor, had to send some food back as it was cold. Restaurant was about half full, on a Sunday afternoon.

I was served by georgina this evening, she was absolutely amazing, kind and bubbly! the food was so good and i really enjoyed my evening here :)

Food atmosphere and setting was excellent

Always amazing service and food provided

Amazing service from Georgina yesterday. Was a pleasure being looked after by Georgina who was friendly, caring and helpful. My children have allergies and georgina was so thoughtful in catering for them. Made our meal out a perfect evening. Thank you.

I had a really disappointing experience at Miller and Carter in Newbury Park. As a loyal customer who has spent a lot of money and ordered many drinks, I was shocked by the horrible customer service I received from a male member of the staff on Jan 17th 2024 (Terry). After enjoying several drinks, I decided to order some food, nothing big... just something to munch on. However, he refused to serve me anything at all, claiming that it was not allowed at the bar area, the kitchen was too busy and he had nothing to offer. Not even crisps. I was perplexed by this response, especially since I noticed that the table next to mine earlier had just been served plenty of food so I approached the manager who has always a served us kindly for years and explained the situation. I emphasised that as a customer who had already consumed several drinks, I just really needed some food. I asked if he could please make an exception and allow me to order some fries. The manager spoke to the staff member who had initially denied my request (perhaps another manager or the Assistant Manager? Not sure), and thankfully, he agreed to serve me fries straight away. His attitude during the payment process however was incredibly rude. He argued with me, claiming that he had initially said no and complaining about the fact that I had ordered fries through the other manager (who obviously kindly agreed to send fries to my table). I found his behavior disrespectful and unprofessional. It was clear that he didn't care about my need for food, even after receiving approval from the manager who has always been super professional and accommodating and still is as his mannerism was always impeccable, and still is. This kind of rudeness is not something that can help M&C get 5 stars reviews, I’m very sorry about this because I love this place and be treated like this here having witnessed years of great service is so sad.

Our Waitress Cecile was outstanding. She was so friendly, gave great recommendations and provided an all round excellent service. Give her a raise!!!

Amazing experience, Jackie was really friendly and gave us a good service.

To be honest nothing was really great. The service was bad, we had a long wait to be serves our food and the onion loaf was burnt the chicken was dry. I had to ask for my apple pie to be reheated even though I asked for it to be pipping hot and it was received cold

Alissa was our host and she was very attentive. She met our every need and was on hand to explain the menu and the formula system of how the ordering process worked. Very simple. The food was presented to our table in good time and any sauces needed or drinks topped up or replenished. It was a wonderful experience and we cannot wait to return. Alissa is very personable, and she knows how to make the dining experience exceptionally seamless. She was always around, busying herself with tidying tables ready for next guests, and in doing so was able to keep an eye on our table. Alissa was very present and never far from us should we have needed her. We wouldn't hesitate to return and request Alissa. Compliments, too, to the chef and kitchen team. The food was excellent. I wouldn't enjoy a steak anywhere else. All the best, Barbara

One of my favourite places to meet friends. My friend today was running late but this wasn't a problem at all. The staff made me sure I was comfortable in the bar and moved our booking. The food was, as always, spot on and our waitress Adriana was friendly yet professional.

Adriana was amazing and attentive. Good atmosphere

Lovely steak and the mini dessert with tea is just right for me. And friendly waitress Adriana, thank you!

Adriana was fantastic - disappointed with the change of menu.

Thank you Kelly for the great service! Food was lovely and Kelly made sure we had all the food and drinks we'd like. Checked up on us as well, and provided a great experience for my grandfather's birthday. We've visited this branch several times now and it has been brilliant each time. Thank you Miller & Carter Newbury Park and thank you Kelly!

This is our go to Miller and Carter Restaurant. We came here for Dathers Day and wasnt disappointed in any way. From the moment you walk in you are looked after. Restaurant set out in a spacious way. Our server Ryan, looked after us brilliantly. The best Miller and Carter I believe in our area.

Ambience was dead place looked out dated staff were decent but food was meh!

The quality and taste of the steak really is second to none, we had the special Tomahawk and it was genuinely the best steak I think I've ever had, absolutely perfect, paired with a beautiful red wine from Argentina made for the perfect food & drink experience, bravo

June was our server today , she was great 😊 Gave us a big smile, very friendly! Wasn’t in our faces but was there helping and giving us advice on the menu 👍🏼👍🏼

nice but seeverly overpriced bit like a upper class harvester not worth the money an waited over a hour for the food

Had a beautiful lunch here very good service, nice atmosphere

Excellent service excellent food. Will definitely be back.

Very goodgood very good service

It was an okay experience. Our server was really nice but her section was very busy so we often had to ask for somethings multiple times . The atmosphere was very loud but I guess that is to be expected for a Saturday evening, just made it difficult to have a conversation.

This has been one of the worst experiences ever,. First of all I have contacted the restaurant in advance if I can bring my dog with me, I was told that I cannot sit in the restaurant, but I can sit outside or in the bar and have a meal, a full meal at that. We arrived and was greeted by a “manager” or “hostess” i don’t know which one, and we explained that we had the conversation and we know that we cannot eat in the restaurant, to say that she was rude would be an understatement, she was dismissive, rude and would not even look at us, she literally told us that she is 100% sure we were not told this information and looked away like we don’t exist, as I said blatantly rude. I understand that there are rules and regulations but what happened to customer satisfaction? She could have apologised that we were told the wrong info, or find a solution as we literally travelled a bit, and were really looking forward to the stakes, but no such thing, this hostess refused to engage in any sort of communication, did not apologise for the misunderstanding did not try to accommodate us, even though the restaurant was not busy. I guess it’s not her business so money really does not matter, less job for her.. other staff looked ok, made eye contact, smiled but we didnnot get a chance to interact as we were literally shooed away. Very disappointed and will jot come nor would I ever recommend this particular branch.

Second visit in two months, both times, the experience was just amazing.

Everything was fantastic. The food was lovely, the atmosphere was geeat and our Waitress Cecile was extremely professional, friendly, courteous and helpful with an outstanding knowledge of the menu. We can not think of any negatives from our visit.

We waited 50 mins to be told that our food order didn’t go through and that the order had to be retaken. The quality of service and food was very poor with extended waits for both food and drinks. We have dined at this restaurant many times and the food and service were much better. This experience has put us off returning or recommending this restaurant in the future..

Love it. The dirty burger is insanely good. Its even a chef recommended. So tasty!! Highly recommend by myself.

Really nice food, great service.

Nice atmosphere, great staff and good food

Served by Jackie, such a lovely lady, my kids immediately felt comfortable with her. Food was spot on and quick, really nice atmosphere in there

A lovely restaurant in a quiet area, ideal for an evening meal or a lunchtime snack. The steak was perfectly cooked. The choice of sauce and lettuce wedge is plentiful. The banoffee pie was incredibly sweet. The staff were friendly and helpful. For a Wednesday night meal, the restaurant was fairly quiet which meant that other conversations were not heard. Everyone was nicely spread out. Definitely worth a visit. I have been before and will go again. Thanks

Possibly the nicest Miller i've ever had. Everything was 10/10 & our waitress was lovely (unfortunately don't remember her name) I have been to loads of other branches, but usually something goes wrong, too busy etc. This one is lovely and quiet, in the countryside. Would highly recommend this place.

Nice food with great service from i think it was kelly. Nice lady who was kind and nice to my family and had a bit of humour and personality unlike some places you go. Would definitely recommend and will be going back

Excellent Meal with my Son, staff absolutely amazing and so was the food ..... and also the lovely lady behind the bar I asked to take a picture, no hesitation ! Can't wait to visit again

I came to visit with my family on 11/5/2024. Today would have been my mother in laws 70th birthday, so to celebrate we went to Miller and Carter for a family meal. We had a beautiful waiter whose name was Ryan. Much appreciation to him, he made our afternoon really nice and was so very helpful. Much love and respect to you Ryan, i hope to see you again soon.

Everything we as great food, waiting staff and restaurant

Great food, nice environment; the server was very helpful and well mannered

Always great service and atmosphere

Good selection of cocktails and really good steak! Our waitress was brilliant (Georgie)

Very disappointing. For the prices they now charge I would expect perfection

Love this place! Food and service always brilliant.

Great afternoon with tasteful food...lovely dessert. Connie was attentive and polite. See you all again soon...

It was a really good experience! The steak was amazing and delicious and the staff was very helpful and friendly!

Fabulous as always-great food and fast and efficient service-thanks Adriana :) and all the team for always looking after us x

Very nice meal and great service by Adriana.

This is our regular steak house and as always it'ds an amazing experience. Adriana was absolutely brilliant

Everything was great. We visit this branch multiple times a year and they have some of the best steaks in London. Adriana served us and she was lovely! We even took home a birthday cake that we had ordered in advance (for only £20!)

Great food very nice restaurant will definitely be going again

Lovely Sunday lunch. Delicious steak! Great atmosphere and excellent service. We enjoyed the burata, the scallops and the butchers block sharing board, all lovely!

We’ve had a lovely Sunday lunch date here. Service, food and atmosphere all perfect. Thank you Adriana!

Friendly, efficient service from Connie who was smiley and pleasant. Food was good although steak was perhaps under cooked but still very enjoyable.

You server today was June, she was brilliant and could not do enough for us the food and service was great ................

Great atmosphere and Paul, our waiter was amazing, very polite, quick service and smiling all the time!! Will definitely be returning!

It was really nice. We last went before covid. The waitress who served us was the same person from when we last went and really lovely. The food was good and we will be going back soon