Miller & Carter Newbury Park in Redbridge

I visit this branch every so often and it’s always good. We went with friends on a busy Saturday evening where we met up in the separate bar which is great for a pre meal drink and they serve Neck Oil beer which was a bonus. I told the Maitre D where we were and he was quite happy for us to finish our drink and come over to get our table when ready. All nice and relaxed being a great start to our evening. Once at our table the waitress Emma was great (and patient ) whilst getting our food and drinks order together, her knowledge of the food and how it’s all prepared was excellent. My starter was great, I had the prawn cocktail with good quality prawns not loads but just enough, most enjoyable. For main I shared the chateaubriand which I’ve had before and it was excellent. Miller and Carters aren’t cheap but they aren’t mega expensive either, good value for money. The service made the evening with Emma our waitress being very professional and I couldn’t help noticing the Maitre D mucking in to help out on what was a very busy night. Top marks M&C, we will return.

Fantastic!!! Food was great and the service from our host Kelly was wonderful. Thank you for an excellent evening in celebration of my nephew's birthday. Best regards Marcus

Steak was cooked very well, really enjoyed. Kelly was also very good and patient. Was very helpful with ordering too.

Kelly our server was so lovely. She was so helpful as my son has food allergies and she was so helpful to him

Kelly was an amazing waitress and the food was amazing would definitely recommend to others

Had amazing experience at this restaurant, food was amazing and Kelly was very observant and remembered all of our orders. I had the lamb rump main.

Thank you so much again for the incredible service, Kelly Food was amazing and service was immaculate

Exceptional prompt service from Kelly. Made the 14 year old birthday such a lovely experience.

We received a GREAT service from Kelly! She was friendly and made us feel so welcome. Thanks Kelly!!

We had a lovely meal here today (17th November). Adriana was super attentive and knowledgeable about the meal. The food was really good, some of the best chicken I’ve ever had. Highly recommend!!

As always, every thing spot on !

Food is a 5, lunch meal is very well priced. Steak is good, well cooked.

We had a lovely meal, love my 16oz Rib eye. We’ve been served by Adriana, she always looks after us, great service.

Excellent service makes this place and always like to be served by Adriana she is the best!

Served by Adriana, she was lovely and great service

Lovely meal, served by Adriana. She was so lovely and humble. X

The meat was amazing , Emma was very kind and helpful at serving because we came with our 10 months old baby , thank to make our life more tasty 🙏❤️

Kelly was the best waiter we had perfect restraunt all thanks to her very good service

Great food and atmosphere. Our waitress was Kelly, she was exceptional! Made my dad’s birthday an excellent night! Very attentive and friendly. Had a really great time!

Food was great quick service as we was in a rush waitress Emma was great and served us with a smile would highly recommend.

Alissay was wonderful throughout and the food was lovely!

Not bad for a miller and carter. Plenty of space between tables.

The ambience was very nice, food was tasty except the beef fillet portion was seriously small. The Waitress rendered a great service, friendly, professional and engaging.

Been to this location a few times recently, food and service is always great. Waitresses and waiters are always lovely. Was served by Alissa tonight and she was great!

Beautiful meal served by an even more beautiful waitress Alissa. Me and my Nan came for dinner and everything was perfect!

Great food great staff, Emma Louise was a great waiter and very attentive food was great and table cleared promptly would highly recommended

Emma Louise was very polite and friendly. Table was cleared away really quickly and did not have to wait long for our food.

Service is amazing and a very pleasant place to come with family. We been served by Emma who was so lovely with my children. Excellent service.

Food and service was brilliant from Emma-louise. Thank you.

AVOID tiramisu at all cost. It says chef’s recommendation yet it’s not even a tiramisu. For nearly £9 you would expect an actual tiramisu not a sheet cake drenched in coffee and whipped flavourless double cream.

Brilliant food, great customer service from Ryan. We had set of 3 courses in Sunday afternoon. Greatly recommended.

The stake was outstanding, we had an amazing experience here, very helpful and attentive staff. We will come back. Thank you.

Had lunch today Saturday 9th November 2024. Food was amazing. Alissa served us she is amazing as always. She is a gem

We had a very nice meal, 7 year old complained though that mac & cheese was too cheesy 😂 and so left it. Fillet steak was great and for once, for me, cooked without pink bits.

Had the lunchtime menu, fantastic value, beautifully presented and service by Alissa was first class 🥂

Nothing, everything was good, but maybe a little too cold in the restaurant

Great meal, and exceptional service from Alissa who really made our family welcome!

Lovely meal served by a lovely waitress Alissa, so helpful & friendly!!

Me & my family had a beautiful dinner at newbury. We was lucky enough to be served by Alissa who was brilliant clearly knows her job very well,,, we will be back!

Alissa was a very attentive and informative waitress. Service was excellent from arrival to finish I visit many Miller & Carters In the last 2 years I have noticed a gteat improvement throughout Venues are more appealing

Stopped by for lunch, with family. Slightly remote, but gorgeous setting and building. Was greeted and seated immediately. Order was taken efficiently (albeit some misunderstanding on food received). Quality of food mixed. Poor presentation and vegetarian option was lacking of taste. Which was a shame, as now unlikely to return to this one. But have been to others under the brand which have been outstanding.

Visited 26.10.24 food was good. The lady who dealt with our group was very friendly and helpful

Decent steaks, good service, plenty of parking.

Was sceptical as some said over hyped, but the food was really flavoursome, the ady who owed water our grumpy was

Lovely food, atmosphere and service from our fantastic waitress Alissa!

Great lunch menu very nice food regular customer

Nice place for a drink and chat. Last time we went one of the waiters was quite rude, which made the experience feel quite uncomfortable. You just never know what the individuals hostility towards us was. However the last time we came here it was really a nice experience.

Great food and service from Adriana

Kelly was amazing from start to finish. She was very welcome for our group as we celebrated a birthday. I was pleased when she took extra care in making sure my mother’s allergies were accommodated to making sure the kitchen was aware also. Food was great as usual and Kelly’s service was sublime.

Adriana was a fantastic waitress who gave as fab service thank you

Lovely food and fabulous service by Adriana!

Lovely food, great staff, a great atmosphere

Have been to Miller and Carter a few times and Amanda’s service has always been exceptional and food has consistently been good!

Very quiet when we can early on a Monday evening. We come occasionally and always better than average gastro pub food.

Some great food, with lovely steaks. Service is also top notch.

OUTSTANDING Food was excellent,service by Ryan and another man didn't get his name wonderful attentive service....best Miller & Carter we have been in well done to all would highly recommend and will be returning.....

A bit expensive I've cooked better steak at the weekend for myself and hubby think we got the back end a bit tough

Used to be a great place to go. But on the Last two occasions it was diabolical. Lost my business!!

It was our wedding anniversary day so very special. We couldn't get our favourite table as it was cordoned off , no biggie. There was only one main waitress but she made us feel at home. Our steaks came but were overcooked, we asked for medium rare ..your staff kindly re did our whole order to our satisfaction, so thank you.

Experienced the worst service from Elise on my mother's birthday I came into the restaurant at 7:12, admittedly late. We waited at the front to be served until 16 past. Elise came and unfortunately, couldn't find our booking, it later came and understood that she couldn't find our booking was cancelled. Anyways, moved forward she made sure within 3 minutes of conversations she told us 4 times that we were late past our grace period. Told us that we would have to wait in the bar as they've seated some other people on our table which is strange as I thought the grace period would reserve our table untill 15 past, she told us that the reason was because they were busy which honestly the restaurant was half empty, and goes against the grace period anyways. She made very rude snark comments regarding me questioning her. Anyways the manager came and told us we could sit on a table that happened to be available straight after this interaction, which is strange they can do if they were busy. She walked past us and said you can leave if you want This is the usual spot to eat where we bring our friends and family and recommend people however, after the service we got from Elsie and how incredibly rude she was, we decided to leave and go somewhere else. Please avoid this place is you want to stay away from the bad service from Elise.

We’ve been there for 1h waiting to order food,but they’ve been too busy

Great ambience and an enjoyable meal.

We were served beer that was very clearly either off or the lines had not been cleaned. Then we ordered a mocktail and were given mint that was rotten (pictured). While I can understand that we visited during off-peak hours, there's no excuse for an experience this bad - common sense says that you don't serve your customers something that is rotten. We will absolutely not be back.

We were served beer that was very clearly either off or the lines had not been cleaned. Then we ordered a mocktail and were given mint that was rotten (pictured). While I can understand that we visited during off-peak hours, there's no excuse for an experience this bad - common sense says that you don't serve your customers something that is rotten. We will absolutely not be back.

We visited on a Friday evening (table of 5). Our server El was lovely and friendly. One of our party was quite late but we didn’t feel at all rushed to order. Food was amazing and drinks were lovely. We didn’t wait long for food/ drinks to be bought out. We’ll definetly be returning!

Excellent choice for lunch. Great food and service, definitely recommend.

Went to miller and carter last night food was delicious and the waitress was very nice and friendly

A bit disappointed with my steak, went for the 9oz but by the time I'd cut out the gristle it was more like a 7oz which is what my had. Likewise the Crème Brûlée was delicious but there was nothing of it. Mentioned it to the server who agreed and said I wasn't the first to comment. In summary, a disappointing, expensive evening.

Excellent service, but restaurant was nearly empty on weekday lunchtime. I had the mushrooms with cheese (need garlic), fish and chips, apple pie and ice cream (not much choice of desserts). Enjoyed catching up with friends - no pressure to leave.

Another great lunch at The Carter and Miller Dick Turpin! I took my elderly uncle and cousin and the staff were very accommodating regarding the table position for my uncle, and the service was brilliant - thank you, Alissa! This is the second time this year we've had Alissa servicing us and she's a joy; professional, helpful, friendly and knowledgeable! The food was great, the kitchen accommodated a request from my uncle. Overall 10/10.

Good food. Great customer service

Food good and set menu is a fair price

Our waitress Cecili (I think) was very attentive and made our dinner a treat. I would say a slight miscommunication for drinks as we ordered mojito and ended up with a daiquiri but we weren't bothered as they were tasty. The starter of seared scallops were cooked to perfection and the prawn avocado cocktail was also delicious. Both of our steaks were cooked as we liked and were very filling but I left room for dessert which was smooth and finished meal off pleasantly and my My fiance had a pint of peroni for his lol Thank you will definitely come again. Xxx

Went out for my sister B day. Delicious food and drinks. One of my favourite places to eat out with my family. Definitely would come again.

Johana was amazing and looked after friendly and super attentive. Thank you so much and extra special touch for my in laws birthday with dessert We will defiantly be back. Thank you 😊

Great food and speedy service. Our waitress Kelly was really friendly and attentive- will definitely be returning soon

Really speedy service. Waitress Kelly was very friendly and attentive- enjoyed the food

Lovely dinner experience for the family- amazing service from our host Kelly! Such good food and the cocktails were amazing too

I really enjoyed my time in Miller and Carter. The waitress Kelly was very attentive and friendly- amazing mid week dinner treat!

Miller and carter, good food and and always got a seat without booking

Had a lovely meal here tonight as always. Didn’t have a booking and was greeted and shown straight to a table by Tim who always takes time to chat to us. Served by Jackie who was really friendly and made sure we were well looked after. Fantastic food, service…. Thank you

Beautiful outdoor area perfect if you like to watch the sunset ...Bar food was delicious and very friendly staff ...perfect for people with disabilities . Would definitely recommend 👌 and will go back .

The bacon cheese Burger I had was excellent. My partner had the dirty burger which looked and tasted delicious. BEEF DRIPPING sauce was wonderful

I had a great experience last night (Sunday) at your restaurant in Newbury Park, Ilford. I had a lovely steak (cooked just how I liked it) and service was brilliant and very friendly. Nothing was too much trouble for her and the rest of the team there. Will definitely will be back again soon.

Great food, lovely service everytime we use this resturant, which is often

Went to Miller and Carter this evening Was faultless Food and service was on point Will definitely be back 👊

We are regular customers at this restaurant. Although the steak was very good, the lettuce wedge was old and brown parmisan was dried like u get in a supermarket not the usual shavings which really put a downer on things. Then to top it off the table next to us was being cleared after the last customers had left, the wine glasses that was not used but touched by the customer to move them out the way we're just left on the table and just rearranged. When we approached the manager to tell him our discuss all he said was "thanks for your feedback" Surely even if glasses haven't been used there still should be fresh ones put out for every customer. We will not be returning to this puticular restaurant again.

Adriana gave a professional and an excellent service!

Great service from Adriana. Accommodating and generous. Lovely family birthday celebration

Went for a meal here with my family. Food was lovely and service was very good. Very nice venue.

Great place but wheelchair access is poor especially for toilets, only 1 card machine so buying drinks if it's busy is a slow painful process

Service was pretty poor, had to send some food back as it was cold. Restaurant was about half full, on a Sunday afternoon.

I was served by georgina this evening, she was absolutely amazing, kind and bubbly! the food was so good and i really enjoyed my evening here :)

Always amazing service and food provided

Food atmosphere and setting was excellent

Amazing service from Georgina yesterday. Was a pleasure being looked after by Georgina who was friendly, caring and helpful. My children have allergies and georgina was so thoughtful in catering for them. Made our meal out a perfect evening. Thank you.

I had a really disappointing experience at Miller and Carter in Newbury Park. As a loyal customer who has spent a lot of money and ordered many drinks, I was shocked by the horrible customer service I received from a male member of the staff on Jan 17th 2024 (Terry). After enjoying several drinks, I decided to order some food, nothing big... just something to munch on. However, he refused to serve me anything at all, claiming that it was not allowed at the bar area, the kitchen was too busy and he had nothing to offer. Not even crisps. I was perplexed by this response, especially since I noticed that the table next to mine earlier had just been served plenty of food so I approached the manager who has always a served us kindly for years and explained the situation. I emphasised that as a customer who had already consumed several drinks, I just really needed some food. I asked if he could please make an exception and allow me to order some fries. The manager spoke to the staff member who had initially denied my request (perhaps another manager or the Assistant Manager? Not sure), and thankfully, he agreed to serve me fries straight away. His attitude during the payment process however was incredibly rude. He argued with me, claiming that he had initially said no and complaining about the fact that I had ordered fries through the other manager (who obviously kindly agreed to send fries to my table). I found his behavior disrespectful and unprofessional. It was clear that he didn't care about my need for food, even after receiving approval from the manager who has always been super professional and accommodating and still is as his mannerism was always impeccable, and still is. This kind of rudeness is not something that can help M&C get 5 stars reviews, I’m very sorry about this because I love this place and be treated like this here having witnessed years of great service is so sad.

Our Waitress Cecile was outstanding. She was so friendly, gave great recommendations and provided an all round excellent service. Give her a raise!!!

Amazing experience, Jackie was really friendly and gave us a good service.

To be honest nothing was really great. The service was bad, we had a long wait to be serves our food and the onion loaf was burnt the chicken was dry. I had to ask for my apple pie to be reheated even though I asked for it to be pipping hot and it was received cold