Big Moe's Diner in Redbridge

The whole experience was made lovely by Zayn. His full of warmth and took great care of us. All food was served at once which was great. Shubu took our order, he was great at explaining the menu platter deal, he was patient while we were still deciding. -It would be nicer if the song volume could be turned down a bit so it’s easier to listen to one another.

Fast and quality food. Great atmosphere, really quirky interior. Zayn was happy, friendly and catered to our every request as swiftly as he could. Would highly recommend :)

Best ferro rocher milkshake ever 😋

Great food! Great atmosphere and great service from Zayn

Zayn was very good server give him a raise starter platter was very nice rest was average

Zayne was a good waiter and very friendly the food was good too

Food was amazing. Thanks to Aliza for providing exceptional service.

Shuvu was our server and he provided a helpful and friendly service.

Fantastic food, quick service and didn’t wait long for the food to arrive. The Palestine iftar platter was a nice touch. Shuvo was a fantastic waiter.

Food was really good, iftar time! They gave a free platter with variety of snacks. Service from Aleza was great 👍🏼

Lovely setting, lovely staff, lovely service, lovely food. Really enjoyed my meal this evening. Can’t wait to come back.

Service was absolutely horrible from one of the waiters, cancelled our booking and sent us to the back of the queue when we had to break our fast, really had high hopes for this place.

This is my first ever review Upon arrival to this branch we were greeted and seated quite fast And that is when the fast service stopped 15 min wait for service to take our order 40 min wait for food to be served it got to a point tht my son ate the lemon slice from water that was given to us Chicken wings were bit bland and undercooked despite being called Cajun wings Waiting 20 min for my drink after food was served which I’ve ordered with the food The best was waiting for someone coming to get dessert order After waiting 20 min to someone coming We decided to just pay And that was another wait Despite the waiter was doing his best and was friendly Clearly there was some management issue as it was very disorganised As atmosphere Music was very loud and place where we were seated was cold

Dwayne had great customer service

Booked a table for 7pm didnt get acknowledged til 7.20pm then finally got seated at 7.30pm. We had decided what we wanted quite quickly but trying to find someone to take our order took half an hour almost for some reason on a Saturday evening they only had one girl taking orders for the whole restaurant. Put our order in and honestly it felt like almost an hour for food to come. The starter platter was nice everything on there was tasty then the pittmasters platter we ordered came and the rack of ribs that came as part of it was literally all fat no meat like it was disgusting. Spoke to the manager to maybe have it replaced but to even get someone to come took ages. She came and said the meat comes like that sometimes lol how is that ok to serve? Honestly the service was so bad and they weren't even that busy like we could see the staff standing around chatting away when we asked for help. In the end we were given 3 milkshakes for free instead of money off our bill which was fine but even that took half an hour like we sat there waiting for so long we ended up just getting up to leave and still we had to wait for the milkshakes at the counter. Don't think I'll be going back.

The only reason I like this place is because brother dwayne Omar is the back bone and upholding foundation to what keeps this place alive.

Really nice burguer in a very nice atmosphere. The staff was nice too.

Very American looking diner - the decor was great and the food quality was excellent!

I have eaten here multiple times in the past years, it's a great place filled with delicious food. Today I came there to eat some Cajun spiced chicken with a side of chips. It was very nice to eat and the service there was top notch. All the servers were very helpful, especially Zayn! It's American styled 50's diner and the food is created and cooked there. There is both a nice main food selection and desserts as well. I recommend for anyone that wants to eat in a comfortable place to eat. While waiting for the food there is even a pool table and a air hockey table that's around £1 to play.

Food was amazing, fresh and service was very good.

Fantastic food and great service from Nila

First trip to Big Moes and it's so wonderful. Great atmosphere and vibe. Very kind waitress called Naila was very helpful and attentive.

Fue muy agradable, el servicio al cliente era genial! La comida era muy agradable y excelente y sin duda recomendaría esta tienda

Zayn was very engaging and really understood some of our frustration with some items of the food. Offered free dessert, £10 off and gave me a 20% off card for next time. He is the only reason we will give them another try.

Great food, atmosphere and service. We were served by Naila who was very caring. Would come again. 10/10

My first time at big moes. In terms of aesthetics, the place looked great. Exceptionally well executed to the theme of a Diner. However, that’s really it - the tables and seats were sticky and dirty and when asked for a sanitizer to clean our hands after accidentally touching the filthy surfaces they said they didn’t have one. Moving onto the food- I ordered the buffalo wings and the Diner-mite burger. Unfortunately both the Appetizer and Burger were served at the same time, and when asked about why that was, we were told that’s just how it’s done there unless specifically requested that we would like the appetizers before the mains. Just plain bad restaurant practice. The wings were honestly incredible. Slightly colder than I would like but a solid 8/10 delicious. If I come back - it’ll be only for the wings. The burger on the other hand was sub par. And for the price, definitely not worth it. The turkey bacon inside the burger wasn’t crispy it was soggy and sloppy. Left the burger unfinished. Got fries with the burger, also bland. To make any sense out of them, we used the chilli sauce, which although had the big mos sticker on it, tasted a lot like chilli sauces you can get at your local donar kebab shops. Both the burger and fries were cold - partly because of being served with the appetizers and not after. Overall 2/10. Will not recommend. To sum up, what was good about the place were the buffalo wings, and the visual decor of the place. What was bad: The cleanliness/hygiene needs work, and the burger was way below expectations. Burgers not worth the price at all. Edit: after reading so many other recent reviews it’s safe to say that many others have experienced similar issues and the restaurant has failed to deliver.

Great customer service From shuro Very, very polite, very friendly

Honestly, one of the worst service experiences I’ve had with a waiter. He was rude and rushed us while ordering, even grabbing our menus before I was finished. Keep in mind, the store was empty, so I have no idea why he was in such a rush. He also insisted that one of the items came as a meal, so I ordered a side and drink accordingly, only to later find out on the receipt that they were charged separately. He definitely needs more training in customer service. That said, two of the female staff members were attentive and helpful, and the food itself was pretty decent. I especially liked the BBQ ribs and brisket. We came around 6pm on a Thursday.

We are very happy. Food was very good. Came super quick and fresh. Specially thanks to NAILa for her amazing services.

The food was soo good I wanted some more!!!!! Definitely going back. The service was really good only at the end they took a bit of time to give the bill. Overall it was amazing 👏 🤩 we had the buffalo wings 😍

Our first time at Big Moes's and we had amazing service from Zayn. Food was amazing.. We will be coming back.

amazing food, amazing service. Highly recommend it and huge thank you to zayn!!

It's an American style diner but with British style (small) portions. So I ordered a double stack of pancakes 🥞, but I only got 5, not 2x 3 (which is 6🙄). I also ordered it with strawberries 🍓🍓🍓 and no whipped cream. I didn't get the strawberries but did get the whipped cream. Obviously I told the waiter and after some arguing with the chef I got a (single) sliced strawberry 🍓, and the missing pancake. Probably why the place was not busy 🙄

Amazing service♥️ lovely and friendly staff …♥️♥️♥️love to!!! I wil come again

We were served by Aliza who was truly wonderful, very enjoyable meal

Excellent burgers - I had the beef and brisket burger, loved every bite. And the customer service was superb, especially the manager Zain was extremely friendly and welcoming, made our experience worthwhile!

Love this place, great service by Shuro

Vishali was really attentive and lovely, she took care of us and made sure we had all our food. She even bought a little treat for the baby we had with us. Thank you for the nice experience :)

Pabal was very kind and welcoming and great and fast smiling service. Food was amazing and came quick with great service. Really good experience

Vish was amazing. Very attentive, food was delicious and service was impeccable. Will be returning 😀

Vish was very good to us today and gave us a really good and smooth experience

We had a great time :) Our server Zain was amazing, very helpful with suggesting meals.

Great service from Shuvo, the food was great and thank you for the lollipops, the kids loved it!

a bit expensive, but was really worth it! the burger was soo goodd. the atmosphere is really on point 👌

Great experience Staff attentive Food was cooked to perfection for me Attended with family We all thoroughly enjoyed it all Shuvo was brilliant!!! Keep up the good work Music was at a good level most importantly

Very good service and good food. Would recommend.

Great food warm customer service definitely recommend

Great atmosphere and great staff especially aliza and zayn

Aliza was amazing. She was helpful and efficient

Eliza was very nice and friendly during our visit.

The ribs, omg - loved the mac’n cheese

Food was really good and service was excellent from Faysal will come again and definitely recommend

Great atmosphere, really loved the theme and decor. Food was great, staff were friendly. Very quintessentially American 😁

Food was amazing, service was brilliant. Faysal thank you for a pleasant experience.

Great friendly service from Shuvo

Shuvo’s service was truly outstanding. He is not only kind and approachable but also went above and beyond to ensure everything was handled smoothly. His attention to detail and professionalism made a real difference, and I really appreciated how he made the whole experience so easy and pleasant. Highly recommend his services!

Great food and atmosphere! I was worried with it being a 50’s diner that the enjoyment would be primarily from the decor but the food definitely surprised me. I’d recommend the shakes. Great especially for hanging out with people

I went there with the family, around 6 of us altogether and it was really nice. Everyone got to eat something they enjoyed. The chips are great and so are most things there especially the milkshake. Though keep in mind to get something that will make you very full as there are also great desserts you can have. The chicken n waffle was good to have, very weird as they are things that usually don't go together but were delicious. In general, it's a nice place to go but expect to spend around £20 per person if buying individual things and not ones to share.

The service was great here. Food came out in 20 minutes gave me and my dad time to play pool which was only £2 per game. Food was really good. Really happy and would recommend🥰The only thing I would say it was understaffed but they done great the two of them.

El lugar es hermoso, la comida es deliciosa, gracias especiales a Nala y Pable, Nala era extremadamente agradable, y la comida era la mejor que he tenido! Muchas gracias, el mejor lugar que visité en mi vida!

Shuvo was excellent. Lovely experience :)

Very good service and great food provided by Shuvo

Shuvo was so lovely in his service, great food!

Has a lovely time. Shuro, the waiter was very helpful and kind.

Very great food and serivice and served by staff Miss Naila

Burgers were delicious and service was great by Naile

Amazing customer service thoroughly enjoyed the food beautiful and hot hot hot food

Awful service no one acknowledged us had to find our seat ourselves 10 min past no one came with a menu wasn't busy at all. Non of the staff spoke properly staff need training.It was new years was getting really Frustrated with kids. Walked out no got no apology nothing disappointing. Big mo’s was never like that I don’t know what happened.

I am slightly disappointed with the food. We had wings, they were OK. We also had potato skins, but it's basically potato not just the skin. Mac and cheese was fine.

Great atmosphere and felt like back in time. Great service by the staff. We loved it.

Delicious food and lovely atmosphere. 😜

Waiters were all lovely - especially Elisa!

Vish the manager is really helpful! It was a great experience dining here. All was superb, and Vish took photos of us well too. Love the interior too! We even got a lollipop from her 🍭

Came to Big Moe’s for breakfast with family, had an amazing time and Vish was absolutely fantastic. Excellent customer service. Vish what can I say about you! Just amazing and great customer service skills. Definitely will come back.

Very good thanks for Nice Food and services especial Shuvo the best waitress.

Great for kids food was midi, loved the air hockey table. Good service by Ali !

Eliza was very great and made our time at big moes smooth and efficient as we enjoyed our food with great friendly services making this time memorable and will definitely be coming back. Big thanks and shoutout to Eliza especially (apologies if I spelt the name wrong)

Shuvo was very amazing and pleasant serving us and made sure to keep checking up on us to make sure everything was all good

Excellent service speciall thanks to Ali bhai

We stayed close to Big Moe's on a short vacation and came here for English Breakfast. We were attended to and served by a happy and friendly lady called Vish with a smile. The food was good. It was definitely better than average. We decor and the atmosphere is very American Diner like. Most people would love it. The service was quick, friendly and efficient. And a call out to Vish for bringing a smile on our faces. She was very kind and friendly. I would most certainly recommend this place and would come back if I ever come back to this part of London.

Lovely service shoutout to Ali!!

Alyssa served us and was fantastic

I went to Big Moe’s before about 10 years ago when it was near the dual carriageway bit. This is my first time visiting the new store in Ilford. I went with my wife and baby. The decor is really vibrant and gives a good American vibe. The food was very good, better than I expected. Drink options were fantastic (halal). staff were friendly and the atmosphere was very family friendly. Only negative is that the price is on the high side but I think it’s worth it for a family meal. I would come again for sure.

Lovely experience, lovely food. Shuvo was a great waiter!

Amazing fresh food and as per requested - Kai and Vish been amazing and helpful - best service ever. Wd share and come back again - good retero atmosphere - great ambiance - family and couple place - good snooker and games - good portion sizes .

vish was fantastic. bosh. 10/10

Food was on point. Vish was very helpful especially on helping with the menu and the different options because i wouldnt have even realised those. So much thanks to her. Food was quick to come and playing pool while waiting made everything better.

I had my food served by Vish. She was really nice and friendly. Definitely will be coming back.

Had a lovely time. Vish served us. She gave amazing service.

La calidad de la comida y el servicio son increíblemente maravillosos. Su entrega rápida de la cocina a la mesa es brillantemente impresionante y fantástico.

Google didn't say that breakfast is only available on weekends. Otherwise great shop!

Great food and super nice service :)

Had a great time, service was great! Thanks to Shuvo and everyone.

Vish was great in helping us with everything

Vish and others were amazing, very energetic, went the extra mile to help our group of 14

Very friendly staff especially shuro. He is very attentive and has excellent customer service.

Great food, lovely experience, lady who served the food was brilliant and lovely, took her time and dealt with us properly. Would come again

Lovely experience , had my son’s birthday here. Enjoyed ig

Amazing burger 🙏 had the Loaded with the Brisket was great and Service by Vishali was amazing

Great food with great service by Vish! She was absolutely amazing and made it worth the visit!