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4,70

Based on 738 opinions finded in 2 websites

4.2Ambience4.2Cuisine4.7Service
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Nº 73 in 739 in Redbridge

Nº 2 of 24 American in Redbridge

CUSTOMERS TALK ABOUT DISHES WITH..burntchicken

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WARNING LOOK AT THE SMALL PRINT UNDER THE MENU. I wish i could wright a better review. Was very dosapointed by the service charge hidden in small print bellow the menu. Adding an extra £8 to my order that i didnt agree to pay for nor did i order from the menu. After finding out the end pice was significantly higher i requested my money back politley as i couldnt afford to be giving out money i was shown the tiniest sentace below my menu stating it was mandatory unless i said otherwise before paying the check. My sister and i were very disapointed as the food was very nice and the cheffs deserve much more than the severs. We walked out feeling cheated.

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tyler c . 2024-07-07

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Amazing customer service, lovely food !

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Sawera Tahir . 2024-07-07

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amazing food with spectacular service

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Laraib Fiaz . 2024-07-07

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Great customer service and great atmosphere would really recommend this outstanding diner located in East London.

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DJMahad Dj . 2024-07-07

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Good food but chips portion on a mains is same size as a kids meal.

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Kamrul Hussain . 2024-07-03

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vish was our server and she was amazing! food was really great too. do recommend coming here

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daisy . 2024-07-01

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Food was great and our server Vishali did a great job 👍

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Samy . 2024-07-01

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Vish was absolutely lovely, was me and my friends first time here and we would come again :)

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Shaniece Scott . 2024-07-01

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Had an amazing lunch at Big Moe’s Ilford. Vish was serving us. She’s amazing. Her service was quick and fantastic. The only one running the whole restaurant. We were surprised. Big Moes is lucky to have Vish as an employee. Service is a 10 and the food is a 10. Amazing food 👍👍👍👍👍

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rahman waheed . 2024-07-01

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Great experience and service from Vish. Attentive and helpful whenever you needed her.

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Z . 2024-07-01

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Vish served us and her customer service was exceptional

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Aisha Mahmood . 2024-07-01

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Delicious breakfast platter ! Eggs, bacon, Hashbrowns are delicious. Even the toast is great. The best for me were the American Pancakes ! Absolutely delicious and great service from Ayesha.

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Mohsin Khan . 2024-06-29

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We love VISH!! She’s the best waitress ever!! Went above and beyond to get us extra stuff. Thanks so much vish💗💗💗

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Jasmin Uddin . 2024-06-27

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I really had a great meal the wings were great and the coleslaw! The milkshake he made was sweet just like I wanted it! Deffo will revisit! Also Faizal was great serving me 5 star service!

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Courtney John . 2024-06-27

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Absolutely Amazing service by vish she needs a raise.

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Kayleigh Lundberg . 2024-06-25

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The place is very nice , and the music is good.

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Thomas Lee . 2024-06-25

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Excellent service from Vish, came by our table enough and gave good recommendations.

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Fahim Ahmed . 2024-06-24

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I was served by waitress Aliza and the hospitality shown by her is all the reason to come here i felt very comfortable and had fast attentive service. highly recommend giving this place a visit. great atmosphere , good vibes and delicious food from chef pabel + saleem :))

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Noor Akhtar . 2024-06-24

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Great service from Vish. Enjoyed the food

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mohammed forhad miah . 2024-06-24

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Tried the fully loaded burger and it was amazing

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Omar Dawood . 2024-06-18

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Very nice customer service especially from vish, very nice food and very good portions

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Fatima Clement . 2024-06-18

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Vish service was absolutely perfect she was such a good waitrose and so lovely anytime there was something wrong with our food she handled it she also gave great recommendations

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Amie B . 2024-06-18

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Visha is so amazing and accommodating, she took care of all our problems and Big moe’s was very neat. All staff is so sweet and funny. The food is amazing and very filling.. you are allowed takeaway

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Amara Angel-Lilian . 2024-06-18

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Vish was really amazing with her service. A friendly environment and great service

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Dolapo Aruna-ogun . 2024-06-18

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Awesome food and great service. Pleasant staff

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Khalid Desai . 2024-06-18

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Great place, great food and great service from Vish, one of the waitresses. Decent menu too

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Umar Khan . 2024-06-18

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Wonderful having real American burgers in the heart of ilford. Was craving for nice burgers and wasnt disappointed a bit. Plus friendly staff. Our server was Vish who really took care of our order.

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Ali Bangash . 2024-06-18

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Customer service was excellent. Need more staff to serve Customers.

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Santhar Param (Santhar) . 2024-06-18

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What a nice surprise to find an American style diner that serves real burgers absolutely delicious I would highly recommend Big Moe’s Diner and my lovely server Vish was so friendly and obliging. I’ll definitely be back

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Jerome Matisonn . 2024-06-17

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Had an amazing experience here. The duty manager and staff was really helpful. Food was delish and service was impecable

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Hamnah Tahir . 2024-06-17

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Chicken and beef burgers were great... The burgers sauce was amazing. The sitting area was impressive and very attractive for kids, too.

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Ahsan Shabbir . 2024-06-15

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Great food and service. Our server Vish was very nice and made our experience very relaxing and enjoyable.

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Maio Hope . 2024-06-13

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Excellent service. Vish the waitress gave a really good and welcoming service and the food was great.

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1MRJUICY . 2024-06-13

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Loved the 50s music and ambience!! Our server Vish was friendly and attentive. I would definitely visit again.

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Adi Douglas . 2024-06-13

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amazing food ayesha was honestly so kind and gave us chips when we couldn’t find it. Great customer service. Will be ordering again because of her

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sima begum . 2024-06-10

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Classic American environment, fresh delicious chicken and meat dishes. We really enjoyed dining here!

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Farhan Riaz . 2024-06-10

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Best burgers and shakes in town.

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Faisal Munir . 2024-06-08

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Kitted out like a typical American diner with all the right touches including a Cadillac, pool table and matching Cadillac seats. Nice selection of burgers, chicken and salad.

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Maqsood Amenjee . 2024-06-05

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Our waitress Vish was amazing , very attentive and funny.

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Nisha D . 2024-06-03

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Food was lovely Vish was very helpful

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Arman Hussain . 2024-06-03

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Vish was amazing. Her customer service was on point and she knew everything that was on the menu and guided us when ordering

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Shamiala Mughal . 2024-06-03

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Vish was amazing. Best burgers. Recommended ❤️❤️

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Sameer Adalat (Saro Butt) . 2024-06-03

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Great service by Ali and great food

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Habib Hamid . 2024-05-31

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The deputy manager and staff was manager were accommodating and the food was so worth it and the services was very fast. The staff constantly checked in to see if we needed anything

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asma hussain . 2024-05-31

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The food was amazing everything was fresh, came out quickly within 10 minutes. The staffs service was also amazing very polite. Everything was clean and the atmosphere was great! Definitely recommend!

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S Jangir . 2024-05-31

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We had the honour of being served by Shuvo… the biggest sweetheart. The food was impeccable but his service made our experience here just that much better!!

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Farihah Faiz . 2024-05-28

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The best 50s diner ambiance, amazing food selection and the best staff. Always a delight to dine here. Shuvo was especially sweet and helpful in making our selection. 10/10 would come again.

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Wardah Shaik . 2024-05-28

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Rish was our server and she was great , kind and got our food and checked upon us from time to time thank you soo much

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Zaid Butt . 2024-05-27

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Great service and food. Shuvo was very friendly and helpful.

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Abdul Jabbar Durrani . 2024-05-27

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Lovely experience. The food and staff were wonderful and would definitely recommend to visit.

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Sharif Ahmed . 2024-05-27

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We were served by Shuvo today and he had a great sense of humour and service from him was great! However, the food and atmosphere didn’t live up to the expectations we had come In with.

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Rikki Cobra . 2024-05-27

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Very nice food, Rish our server was also nice

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Abdur Rafay Ali . 2024-05-27

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Shuvo was very welcoming and polite, he made sure he catered to our needs and was very friendly. His costumer service was really good too. Thank you Shuvo for making our first time here such a wonderful experience ♥️😊

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Mia Dez . 2024-05-27

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Very nice place to eat Staff very friendly and inviting. Food was good a bit pricey but very nice.

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Dean Morrrison . 2024-05-23

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First time at Big Moe’s (wasn’t sure if it was halal so kept delaying the visit but glad to find that it is) Amazing service from Vish, very attentive and kind :) will definitely be back to try other dishes!

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Sameen Ahmed . 2024-05-21

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Really great food, chicken was super tender and soft. Service from Vish was excellent, will be back!

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awaiss javaid . 2024-05-21

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Vishali was brilliant and has a caring nature thank you

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Jushna Islam . 2024-05-20

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One of best burger places in London. The food is just perfect, big portions, perfectly cook. And the taste is just amazing. Much appreciation to Vish that did an amazing job and took care everything to be perfect. Highly recommended

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Oana Calarasu . 2024-05-20

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Very nice place perfectly clean, delicious food the best burger ever , very kind workers specially Vish

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mateusz semir . 2024-05-20

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Basically it has the appearance of an American diner.. no pork served at all.. this is poor, totally misleading.. I wanted bbq pork ribs.. personally if you don't care for classic American food then by all means attend.. but if your expecting proper American cuisine this is not the establishment.. over rating has to go down for imitating something it is not.

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Big Mike . 2024-05-20

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Really nice food quality, service was good. Only thing is from outside it is not inviting and you can’t see if there’s anything going on. Inside atmosphere could do with a little louder music to block the children noise. It surprised me from when I saw outside to then walking out after eating. Prices were decent for what we got and reflected the quality. Thanks to the waitress and waiter for their service.

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Candy Connec . 2024-05-19

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Waitress name called elisa good at serving thank you

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kalyan . 2024-05-18

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The atmosphere and service were great, especially the waitress Vish, she was very sweet.

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Zaina K . 2024-05-16

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Thank you Vish, great service and food was lovely.

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Sundas Safeer . 2024-05-16

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Vish was really effective and took care of us really nicely !

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Effix Only . 2024-05-16

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Excellent service food was amazing wish was really welcoming will come again highly recommended

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Javad Maroof . 2024-05-16

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Vish was amazing, service and food were brilliant. Made my 2 Yr old daughter's birthday. Will definitely go again.

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Pawan Bhandari . 2024-05-16

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Great service from waitress Vish

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Aamina Mahmoon . 2024-05-16

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Good service by Vish, good food too

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Nahimur Rahman . 2024-05-15

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The food and environment were lovely. Our server Vish was so attentive and sweet, she made us feel very comfortable

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dahlia . 2024-05-15

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Good food great service from vish

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S R . 2024-05-15

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5 star service from a vish. Very good food also!

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Samual Hoque . 2024-05-15

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The food is great, never disappoints. It's a really good place to go with family and little ones. It's very clean and the service is great 👍🏻

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Simply Be . 2024-05-12

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Shuvo was an amazing waiter 🔥👊🏾

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Joshua Ola . 2024-05-12

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Great service from Shuvo and the team. Highly recommend for good food and chilled environment.

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Harwinder Soor . 2024-05-11

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Got the starter platter, the Cajun wings specifically I liked the most. Shuvo was our server, they did a great job.

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Karandeep Panesar . 2024-05-11

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alie was very welcome and great service and the food was excellent

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Ashley Hennessey . 2024-05-10

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What a great place and a very nice customer service ,Thanks Ali

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Bils Jaguraga . 2024-05-10

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(V?)Kish is such a lovely server ! great atmosphere, amazing food had to take the rest home in a bag was so filling !! ❤️

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Lani Morris-Brown . 2024-05-08

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I ordered wings and chips and they were amazing. I also ordered a pb and choc shake and it was the best shake I’ve had. Vish served me quickly and took care of me very well

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Farhad . 2024-05-08

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There was one waiter only and he was run off his feet.the food took a long time to come and was cold.all the drinks were flat for some reason.complained to the waiter/cashier/said he was the manager but he kept ignoring the issues I was raising and kept making lame excuses.definitely will not be going back

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Mujtaba Khan . 2024-05-06

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My son really enjoyed his birthday, good service and the food was great!!

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azad . 2024-05-02

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Amazing food and friendly staff. Vish was very helpful and provided good service

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Hashim Karim . 2024-05-02

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I recommend it is the best in town ‼️❤️❤️❤️

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Stoica Stoica . 2024-04-30

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shavo was amazing and helped us choose the best item on the menu!! defo recommend!

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A A . 2024-04-29

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Very nice food and great customer service

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Zaher Ali . 2024-04-28

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We really enjoyed the food and service. Shoutout to Shuro for being so friendly and polite! Would definately recommend the food.

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Faheemah Ali . 2024-04-28

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Great staff, superb food Staff SHAVO was very helpful and kind

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Jobin M . 2024-04-28

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Good food, great service. Thank you Shubu, you were provided a great service. Will want to come back!

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Aklasur Ahmed . 2024-04-27

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We went on a Thursday night for my son's birthday. The service from the beginning was a let down, uninterested and just going through the motions. No attententiveness whatsoever. We ordered the burger platter for 4 people with two sides. The sides were burnt and overcooked, especially the tenders. The BBQ wings were clearly old and just microwaved, or at least that's how they tasted, old. The chicken burgers were dry and not crispy. The beef burger was ok but bland. The worst part is, my son got food poisoning from his food. He felt ill almost instantly from eating the food and just now had a bout of vomitting to get whatever it is we were fed, out. I think the quality of service and food must really plunge on weekdays because this is not acceptable as an established chain which used to have a great reputation. I love that they don't serve Coca-Cola or other questionable soft drinks. They should get rid of the chocolate bars too. I'd love to post a better review but it just wasn't good enough I'm afraid and it's dangerous to lower food standards to the point that it causes vomitting. Please do better.

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Yaser Hussain . 2024-04-25

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Food was ok, service was poor. Only three tables in the whole place. Difficult to get them to come and see you, I had to get up a few times. 3 floor staffs for 3 tables. Sharer started arrived, but we had to ask for our drinks again as that didn’t. Then we also had to get up and ask them for side plates for the sharer. Both our mains came without the extra topping we paid for. Told them I didn’t need to have the topping for mine, and to cancel it. They brought me a new one, which I said I didn’t need, they insisted and said it was on the house. Then they put it on our bill anyway. Staff was not rude, just useless. It’s not a busy place so think they are complacent. They are more focus on cleaning the bar than on the customers. It was my second time there, I went over 7 months ago. I won’t go back. They need to have staff who are trained and actually want to be there.

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Alexcfc21 . 2024-04-22

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nice place for all to enjoy, good portions and price 👍nice and quick service from staff highly recommend

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Nadoush Lou . 2024-04-16

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Nice conversion of an old Frankie and Bennys so looks more like a diner. Good choice of food and desserts. Defo and improvement on what was there before

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Helen . 2024-04-13

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10/10 all round. Food was great and service was exceptional!! Chicken and waffle Buttermilk chicken burger Loaded double burger

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Yussuf Mohamed . 2024-04-13

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The service by Vishya was really amazing.

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muhammed sharukh . 2024-04-13

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Vish was very welcoming,happy bubbly greeted us with a smile and was very friendly to my kids bought a smile on their faces

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Sehresh Ali . 2024-04-12

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Bish was absolutely lovely as a server!

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Iqra Zamir . 2024-04-12

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This is a terrible place!!! The lemonade isn't sweet they added ketchup without asking!!! Don't go to this hell

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Maria Siddique Panhwar . 2024-04-11

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Quite enjoyed the food, but not like it use to be when it first opened in Beckton sides

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Rizwan A . 2024-04-10

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Food was really tasty! Wings were probably the best thing I had from here. The ice cream was also very nice 😊 Thanks for the kind service and food!

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Yasmin . 2024-04-03

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