Miller & Carter Herne Bay in Canterbury

We were greeted by Lee who was lovely. Our server Lillie was amazing and was patient as we had 3 people in our group who had allergies.

Food took a while to come out even though it wasn't busy. Fish was overcooked so had a rump steak instead but was very chewy. Chicken was burnt and dry. Most of the food was cold. The starters and desserts were nice. Lillie was lovely and the best part of the experience.

Amazing service from Courtney, the food and drinks were excellent. Will definitely come again.

Food was amazing as always and Riley our server was just a delight throughout our visit. Will happily come back over and over again

As always we had a beautiful meal at Miller and Carter Herne Bay, topped off by our very attentive waitress Courtney who we could not fault! She was excellent with our son and really Took the pressure off dining with a toddler, thank you Courtney, you were amazing! P.s. would absolutely recommend the coconut and raspberry punch

Had a lovely meal for lunch with myself and my mum today, Jack was amazing and very attentive so thankyou x

Had a great family meal and was truly looked after by Max 👍

Loved it...was lucky enough to get grace as our waitress. Very friendly, knowledgeable and patient as we have a Child with allergies would highly recommend 5 stars thank you

Served by Ollie today for Easter Sunday before Sharon took over - brilliant service, many thanks

Will be our regular visit now restaurant immaculately clean staff amazing so polite great food at great price. Loved it thank you for a great night killer and carter.Also big up to Rob our waiter for evening quality guy

Excellent food and service - a lovely evening! Sophia was brilliant!

Me and my partner had a great time tonight at Miller and Carter. The food was great and the service (especially from Sophia) was excellent. Also thank you for giving my partner a free dessert as it was her birthday! We’ll be back 😊

Four people were in our party, our waitress was Debbie, she was brilliant. She guided us through the menu, she was very knowledgeable and helpful she definitely gave us first class service. Hopefully next time we visit you she will be our waitress.

Visited for lunch today, to try the roast dinner sharer board, and it was amazing! We had Courtney as our server and she went above and beyond, very attentive and knowledgeable of the menu. Overall fantastic!

Lovely lunch with my husband. Debbie, our server was very good, as she always is and managed to sort out our vouchers. We love Miller and Carter!

Hadn't been there for a while. Pre-2020, it wasn't as nice as I remembered. Still very, very good. Maybe I remembered the first experience and then embellished it myself. Still absolutely worth a visit though.

Vegetarian food was surprisingly good! garlic bread was fire 🔥 our server Sophia was lovely:)

Excellent first experience here today 14/04/25. Our waitress Debbie was fabulous. So good at her job we didn’t have to ask for anything, she was just on it! Food & atmosphere was great too. We will be back 😊

Went to Miller & Carter in Herne Bay today for lunch. I was served by Max, who was friendly, professional and knowledgable. He even pointed out a pairing list, so that I knew which red wine to enjoy with my steak. Excellent service and meal, as well as great value for money!

Dined as a table of 10 to celebrate my grandparents 60th wedding anniversary. Catering to a table of 10 on busy Saturday evening is never easy but our hostess Debbie made it look tremendously easy, professional and personal. Drinks, food and service all came together perfectly. So thank you to the kitchen, floor and bar staff.

Lovely food, very helpful staff, will definitely be back

Had an amazing meal and amazing service

Great service and food when visited, good information for dietary needs, thank you.

Went for a lovely family meal and we were served by a well mannered polite and attentive young man called Jack. Our food was delicious and the whole experience was made perfect by the wonderful service we received. We shal come again.

Had an amazing time at Miller and Carter. The food was great and the service was fantastic. Thank you!

Have visited this week and can only say positive things. Service was outstanding, food was such good value for money as well as delicious and all staff were pleasant and polite. I had a few questions which a lovely chap Reagan was happy to help with, and we as a family will definitely be returning soon.

Amazing food and friendly staff from start to finish

We had very good service and the food was amazing

My favourite place to go, amazing food and brilliant service. We always feel welcomed by the whole team on arrival but we are always hoping to be greeted by Steve at the door who can never do enough for us and always brings a sense of warmth to the place. Service is always brilliant but Debbie is always who we are hoping for and really makes the whole experience extra special. Thank you to all the Miller and Carter Herne Bay team, wouldn’t get my steak anywhere else.

Enjoyed the cocktails, great service

Lee, you were such a wonderful host on Valentines night.. I felt relaxed and we had a few giggles over serviettes.. I had absolutely nothing to comment about right down to the lovely bottle of red with my dinner.. Lovely experience..

Would give them all a 10/5 if i could had Jess as a waitress and she has a very good understanding of steaks and she was very nice, i highly recommend

Lovely steak house not cheap but worth the money great staff(waitressess

Was here yesterday for a family meal the food is usually really good however had the ribs and they were bland, the sauce didn’t taste of much however dessert was next level.As well we asked for custard as a dessert and when it was brought out they gave it to me in what only could be described as Stuart littles saucepan I’m not one to usual complain but I felt as if they was mocking me as they couldn’t even put it in a bowl and give me a spoon.

So we went here last night, have been a couple of times before and everything was great. But this time not so great, we arrived on time and was seated straight away. Our waitress was lovely, and very attentive, we got our drinks then ordered our starters, I had my usual the cheese and spinach with mushrooms, now the last 2 times I've had this it was more runny and hot, this was just thick with cheese and it was cold, we was out for my dad's birthday meal so didn't want to ruin the evening by complaining. We waited way over an hour for our mains, by this time we was all very hungry, our waitress did apologise, but them being busy shouldn't be a reason for us having too wait that long for our main course, this is something they should be used too. When we did eventually get our main course again the food was only warm, I like my food hot!! But where we waited so long we really didn't enjoy our meals, ( was 5 of us ), even my dad left a bit of his steak and he never does that, to be honest we all just wanted to leave, so we didn't have pudding, paid and left. The 2 stars basically are for our waitress who couldn't do more for us. But i will never go back here again , the price you pay for the food and what we got was totally unacceptable.

A Mother's Day gift from son for dinner. Absolutely faultless for the whole evening. We had booked in advance which was wise as being a Saturday evening, it extremely busy. Our waitress, Bonnie, was delightful, very knowledgeable, engaging and nothing was too much trouble. The food was excellent- I had the roasted cod loin which was delicious. My preference would have been less lettuce and more Marie Rose sauce on the prawn cocktail and maybe a few additional pieces of raw vegetables such as cucumber and tomatoes, but the prawns themselves were succulent, a very good size and plenty of them. The mini dessert of salted caramel profiteroles and coffee was the perfect end to a wonderful evening. Will definitely return

Sophia was mindful to check in with us regularly and was an efficient and attentive server. We're very grateful and this made it more likely we would come back soon

This was our second time coming to miller and carter Herne bay. Admittedly our first visit was less than impressive, leaving very unhappy with the service given by management when we recieved a not so great steak, but we came back to give them a second try and I am glad we did, we was served by Riley who was an absolute darling, I ordered the lamb rump and camembert mash as an extra, my husband ordered ribs with brisket mac and cheese on the side, I also had a espresso martini (out of this world!!) Would reccomend on this experience and would reccomend the lamb with their amazing red wine jus

4th time of visiting and just as good as before 4 different staff members and all equally as good as was the good should be 5 plus stars

Ate here on 1st April 2025 as a walk in close to, as it turned out, kitchen closing time. Was told I need to order in the next 5 minutes. Had this place on my radar for a while having seen its highly rated on Google maps and read some of the 5 star reviews. This is by far, the worst steakhouse I've ever eaten at. Interior is shabby. Not terrible. But shabby. Toilet room was surprisingly low quality and no hand lotion either. Food is terrible. Refer to my uploaded images to see what I ordered. Sourdough was just OK. Nothing special. I ordered the 'award winning steak', as it says on the menu. Ordered it medium as is recommended on the menu. Steak was dry, overcooked, a third of it burnt on the outside and very very bland. Lots of gristle on one side of it. And only lukewarm. I make a killer steak at home from just supermarket bought steak, in comparison to this. They messed up their core product. The steak. Peppercorn sauce is not the best. Comes with a 'salad'. Except it's NOT a salad as it turns out. Just a lot of cheap lettuce. Layers upon layers of iceburg lettuce. The cheapest kind. I opted for the chilli with crispy onions option for the 'salad'. It's literally just sweet chilli sauce with crispy onions. I HATE sugar in my savory food. Doesn't say sweet on the menu I think for the sauce. Onion loaf is glorified onion rings. Deep fried. Not my thing. Tiny portion of some leaves on the side and a quarter of a tomato with most of the interior of it missing. Baby potatoes merely cooked with nothing added, then put into that serving pan with a thin layer of butter and I think parsley... Except there's not much of it, nor does it save these incredibly bland potatoes. Chargrilled veg is a joke. Mostly onion with 2 slices of courgette and some peppers. For £4.75. And guess what? Unseasoned. Bland. See the theme here? Peppers were cooked fine. Courgettes a little undercooked. I complained about the steak. My waitress was nice. Was told they would remake it that it'd take half an hour. Some minutes later a female manager came and said staff aren't really happy to stay for another half hour, that she can take the steak off my bill and I can have the steak. Not wanting angry staff, I chose to accept the removal of the steak off bill option. Manager not particularly pleasant. She seemed upset with me. I left most of the second set of potatoes I ordered because they're just so bland. Left all the steak that was burnt and had tons of gristle in it. Very slow service, unattentive staff. You'll see in a photo of exactly what I didn't eat. I left hungry. Would not recommend nor would I return. Very dissapointed with the food, and pretty angry I'm still hungry. I paid the price you see on the bill and STILL feel it was too much. That's how bad the food was. Yet the price it would have been had I not complained, would be £52.20. I didn't complain about the bland potatoes, and pathetic excuse for chargrilled veggies and the salad, for fear they'd think I was trying to get a free meal.

Had dinner here with the misses and kids. The food wasn’t bad but not amazing. Considering it took 1.5 hours to get a medium rare steak. After we asked where the food was we were told quite aggressively that some things take longer than others to cook. (We had 4 medium rare steaks). Then they brought us the food after an eternity and we had to ask for cutlery. Not sure why they couldn’t do that in the 1.5 hours they had spare. Then at the end they finally put the nail in the coffin by having the cheek to stick the vat on the final bill which you are not expecting. Everything is just really really slow there. They need a rocket put up their arse. Just get on with it mate. When I ask for the bill. I don’t want to have to wait another 10 minutes for you to go and get it. Food 7/10. Service 4/10. Do better, especially for £130

In the past I have always been happy with the service. I brought my mum especially to celebrate mother's day. I'm very disappointed this time. Booked the table at 8pm. We didn't get served until 9pm. Then the waiter made a mistake on my starter, I ordered one scallops. We were hungry at this point the waiter came back with just 'one scallop' on a plate! I couldn't believe that he would want me to have just one piece of scallop. Then the fillet steak was very chewy! If it wasn't that pricey I would just kept quiet about it but it was! Then when I came to pay, the waiter didn't even ask if I got a loyalty card. So again, this particular staff who served us was incompetent. So overall, I'm not very happy! Promising we will get a glass of bubbly or something for being a loyal member... it doesn't make me feel like I would like to come back again for a very poor service!

Our waitress Sophia was brilliant and made the evening memorable for my daughters birthday

Great food amazing service as always by Debbie ❤️

Really great restaurant chain. Great food at a reasonable price. Our waitress Grace, was excellent

A simply seamless, thoroughly enjoyable experience, from the food, our brilliant server, Debbie, the convivial atmosphere - it was crowded on the Saturday before Mothering Sunday, yet it was hardly noticeable because orders came out promptly and together, no delays, no drama. From the warm greeting of the manager at the entrance, through to settling the bill, it was smooth sailing. Our mother loved the experience, and Debbie was great in dealing with each of us. No lie: all of us agreed that this was one of our best dining experiences ever (and we have had more than our fair share!). Our thanks.

We were given a Miller and Carter gift voucher as a wedding present, I had never been before so after spending much time on Google I was dubious but excited for our evening. Having noted the "dress code" I was nervous about what to wear which was only massively exacerbated by the sms my husband received reminding us to "adhere to our dress code". So, uncomfortably dressed up for a dinner that we had to get a train to reach, I was mortified to find people in full tracksuits, leggings, trainers. I felt like an absolute fool and wanted the ground to swallow me whole. It ruined my dining experience, as all I could think about was how stupid I looked. However, the staff were knowledgeable and the food was nice. The dessert was the highlight for me.

Lovely and clean decor, attentive staff most of the time, but it was busy! Great food. Great for a special occasion.

Lovely Mother's day meal, Shame the menu has changed since my last visit. That said, it was still very good. Special mention to Lee, she was our server today, my Daughter in law had a seizure (she is epileptic) she was calm and asked twice if there’s anything she could do or anything we needed, it was greatly appreciated.

I was initially hesitant to visit following a dreadful experience at the Maidstone restaurant, however, our overall experience and the food proved commendable. Our waitress, Courtney, was exceptional, ensuring our visit was both enjoyable and memorable. The high quality of the food, coupled with her attentive service, guarantees our return to this establishment in the near future.

Had a lovely meal out with family, our server Courtney was lovely, very friendly and fun, made the evening very enjoyable, food was amazing, very happy. Courtney even persuaded me to go for the cheesecake too, which was delicious.

Slow service with luke warm food for both starters and mains. Unfortunately slow service so unable to return food . Remember to always book a table on the right hand side of the restaurant due to it being so cold on the left ! Overall the food quality was good but the service and surroundings were poor . Not your usual standard.

Jess was happy and smiley and was very attentive throughout our dining experience. Made my Mother’s Day meal even more special. Food was fantastic!

Fantastic food. Our server was Rob and he was very friendly and helpful. My daughter was wearing a hidden disability lanyard and although he didn't mention it he was very careful with taking her order, asking if anything needed to be adapted for her meal. Thanks Rob!

Great food and great service from Sophia! Thank you for a lovely meal and experience

Impeccable service. No wait for food or drinks. Lovely cooked steaks and excellent presentation Cocktails and Mocktails were top notch The desserts were beautiful especially the white chocolate brûlée It was a lovely family meal out and there was nothing that could have been better Well done to the whole team from the general manager to the bar manager and the front of house team, especially Riley who was so lovely and friendly Looking forward to a return visit

We came in a few days ago, me and my family was served by Jack. He was great, knowledgeable and welcoming, made us all feel comfortable. Will defo come again

Amazing food, excellent service too from Riley! Always have a lovely time at this restaurant!

First time visiting this restaurant All I can say is Wow Visited with family who had enjoyed a previous visit What a faultless experience from the moment we walked in Steaks were beautifully cooked The onion dish, can’t remember what it was called was a lovely addition The children’s meals were lovely as were the Mocktails Desserts were amazing especially the white chocolate brûlée No wait for food or drinks Cocktails top notch All the staff from the general manager, bar manager and waiting staff were friendly Shout out to Riley who served us, her friendly professional service ensured we had a wonderful dining experience Thank you to the team 👏👏 Can’t wait to return

Debbie was really excellent in her style, despite the 1 calorie that got away !!!!!

Had Surf & Turf, lobster tails were over cooked and very chewy, the fillet steak was cooked to perfection and saved the meal

We had a family dinner here last night. All the staff were very attentive and friendly. Out waitress Riley was really friendly, helpful and gave us great recommendations for all of us including the young guests. The food was delicious and good size portions. We would definitely return and recommend this place to others too. 🙂

My family were dining here served by Bonnie she gave us excellent service and was a pleasure to talk to she went above and beyond for my family 🥰

First time visiting today with family. Rob our waiter was very accommodating and full of knowledge. He had lots of character and couldn’t be more assertive. Food came out quickly and was excellent. Definitely recommend. We will be back. Thank you

Sophia was lovely throughout! Attentive & accommodating throughout. Thank you 😊

My favourite at millet and carter is the onion loaf ,we visit various Miller and Carters regularly and unfortunately the loaf seems to be very very hard to crisp so that it can’t be cut with a knife ,it used to be lovely but not any more ,please sort it miller and Carter

Our waiter Max was very polite, friendly and gave an excellent customer service experience. Very lovely place

Excellent quality Steak, other food left lots to be desired, drinks expensive,

Max was a lovely host and our food and experience was great. Will come again as always.

Only ordered delivery because I am ill. Food barely tepid. Onion loaf soggy and cold. Steak cold also. Potatoes half dead. Shame. I really love eating in the restaurant. Food not packaged to keep warm. Paper bags and card containers left food cold and unappetising.

Cold. But probably more miller & Carter’s fault. Packed in paper bags not in heat retaining packages. Driver probably delivering others before mine.

Had the Sunday Sharing Platter. Absolutely delicious, our waitress LEE was amazing, lovely atmosphere as always, highly recommend

Always visit Miller and Carter Herne Bay, our last visit Sunday 9th March was exceptional My husband had some dietary needs due to illness and the Deputy Manager Steve went over and beyond to make sure my husband’s needs were met, all the staff were helpful, considerate , attentive and made our visit a wonderful experience, thank you all so much for a wonderful lunch.

Fantastic food, service from Lee our waitress was faultless very attentive and personal even at busy times,loved the recommendations Lee made for our meal to be it's absolute best. Recommend the butchers block, we will definitely be returning.

Our waitress Lillie and was very engaging and attentive. Great food and lovely way to celebrate a friends birthday.

Had a great experience today in Miller and Carter our server Lillie was great very attentive and had the knowledge when it came to what would compliment my steak all in all amazing dinner out

We had a lovely meal here everything we ordered cooked perfectly...also we had a lovely friendly waitress called Lee ...who was very helpful...would recommend to go hear

This was our third visit. Lovely food - we ordered the Dirty Burger and T bone steak. Courtney the waitress was very friendly and attentive. She had a great sense of humour making us feel welcomed. We booked our table 30 minutes before we arrived and glad we did because it was very busy.

I chose the lunch menu but the salad I had with the fish cakes could be improved. Far too much green, the lettuce with the dressing and crispy onions would have been a better option.

Lee was fantastic, bubbly, friendly and explained the menu so well! she gave great recommendationsThe perfect waitress! The food was great too! We will be back :)

The food here is always excellent, and I would have given 5 stars. However, this is the second time my ribs order has arrived without the chips and coleslaw. Once the food has been delivered, it’s quite difficult to get in touch with the restaurant to have the missing items sent. A bit more attention to detail with orders and an easier way to resolve issues would make the experience perfect.

It was a wonderful experience and exquisite food and our server Courtney was amazing she was so polite and a very nice personality and a good attitude to work

I love it so much, we went for our brothers birthday, our server Courtney was amazing and very friendly. They gave my brother a little dish saying happy birthday at dessert. I loved the food i had the king prawns, ribs and sticky toffee pudding. They cater excellently for my gluten free food restrictions

Visited today 23/02/2025. Food was great and our server, Lee, was superb. She looked after us and made sure everything was good. Highly rated. Will definitely visit again

Courtney gave my group some of the best service I've had at a chain restaurant. Dirty burger was well worth it! Chunky chips were a bit overcooked but still tasted nice

Lillie was absolutely brilliant, very patient with our group and so welcoming and accommodating to allergies.

Great service provided by Lee! Thanks for making the evening so memorable! 🤗

Food and service both superb thank you.

Absolutely stellar service! Big shout out to Lillie, very bubbly and knowledgeable. I hadn’t been before and I’m not the best at reading. She was able to help me order exactly what I wanted. Food was unreal. That wagyu steak was nectar. Really liked the everleaf drink - the one with the raspberry dust. I could drink that by the pint! My only gripe is parking spaces (not enough)- I know there’s not a lot you can do about that so I won’t mark it down. 10/10 experience overall. Thank you for a fantastic evening.

Great steaks, lovely staff who were very accommodating, especially with the gluten free menu options. Warm and inviting atmosphere. Recommended.

Courtney was very helpful and polite. The food was amazing. Overall a lovey evening

Celebrating 60th birthday 🎂 on 15th February, fabulous time at miller and carter Herne Bay, 15 family members, shout out to all the staff especially Debbie, thank you all 😁

We love this place, the food is always lovely as are the staff.

I honestly can’t think of anything worthy of criticism. Everything from booking in early, waiting at the bar with an alarm for when our table was ready, to service, standard of food, speed of waiting for our meal, paying and exit. Everything was perfect. Thank you very much for a memorable Valentine meal!

Great service and good, thank you for being so accommodating.

We had the valentine sharer board and it was the best meal I’ve ever eaten. Very good value for money- £95 for two - (although it sounds expensive it is a lot of high quality food - large portion sizes). Staff were extremely friendly and helpful. Would definitely recommend and we will be coming back.

Our server Sharon was great, very helpful and recommend our dinner which where lovely! Definitely deserves a bottle of bubbles!!!

Absolutely fantastic top marks for everything best around in a 30 minute drive

Sharon was very lovely and helpful! food was lovely ☺️

our waitress bonnie was lovely, attentive, hard working - clearly a valued member of m&c, thank you for serving us for our valentines meal!🫶🏻