Miller & Carter Herne Bay in Canterbury

The steak was cold and I was given about 20 chips (also cold). Was not with the £35

It was the first time bring my parents to Miller & Carter Herne Bay and they absolutely loved it!! My mum ordered the chicken as she’s doesn’t normally like red meat, but after trying my 7oz rump cooked medium she actually said she’s order that next time, best steak she’s ever tried. Team were all soo polite & helpful! Can’t wait to return. Thanks to Debbie for the lovely lunch service, we can’t wait to return.

Fantastic meal for partners birthday. Courtney our steak specialist was excellent and really made the evening great.

Bursting with style, atmosphere, and pure joy. Food is an excellent standard . Debbie, our waitress is patient and lovely.

Our food was lovely, although the starter was not as warm as we would have liked, it did not affect too greatly the experience. Our server was Rob and he was an absolute joy to have, nothing too much trouble and a great personality and sense of humour. He made the evening flow and we were shocked at how long we were there because the time just literally flew by. We will definitely be coming back.

Great food, very helpful staff, excellent evening out

Excellent food and good service. Surprised there were not more customers I will go back again the bread and butter pudding was amazing.

We booked for a quick something to eat on our way back from abroad, As always the staff were very friendly and very polite, we were seated immediately even though we were slightly early and served in a timely manor. The food was delicious and cooked and presented well.

Brilliant food! Thank you Ashley for the wonderful service!

Lee was our waitress - she was brilliant, very friendly with a smile all the time. Food was very good too 😉

Greta service from Sophia this evening !! Had a lovely birthday dinner.

Food was amazing and Lee was brilliant from start to finish. We will be back! Daisy&Blaze x

Wish me and my wife could give more stars! Food was top notch (we had each three courses which we've never done before, says alot!). Our waiter Rob was so friendly and very accommodating, best service we've had for a long time. Thankyou to Rob, the chefs & the rest of the team for a fantastic night. Was so good we are coming back next week.

The food was amazing and our server, Lee, was really attentive and made us feel very welcome.

Forget this place for manners if your disabled in a wheelchair , poor choice of Beers ( non alcoholic ) barman dropped dropped change by mistake ( I hope ) on floor no apologies for this and left to struggle to pick up of floor. So sad as looked nice and was going to stay to order meals but left as felt like a second class citizen and shouldn’t be out in public

The food was delicious and Ashley our waitress was lovely, friendly and so helpful. We will definitely come again.

Food is always lovely here but Courtney made our meal even better! She’s all for being honest about the best things on the menu, having a laugh, her customer service is excellent! 5* to Courtney.

Food was incredible, Debbie our waitress for the evening was amazing will be back

Smashing food, Debbie is a star! Merry Christmas!!

Food was lovely. Debbie was our waitress and she was absolutely amazing!

Table of 5 adults at Herne Bay location on 25/11/24 booked for 12.15. Slow to take the drinks & food order. Two of the party had starters. By 1.30pm, main courses had to be chased through waitress & then Manager. Two fish & chip meals were dry & overcooked. The Signature Steak Sandwich ordered med/well but arrived very well done & black on the edges. One meal of fillet mignon (supplement of. £6.50) was pathetically small & not 5ozs & overcooked. Surprised the staff thought it acceptable to offer such a meagre portion. The Onion loaves were all overcooked, it was difficult to put a fork into it. So very disappointed as it was a family reunion. Have never written a review but feel the experience was so poor, this needs to be addressed. We spent 2hrs 50mins mostly very annoyed at waiting for our food to be served in a timely manner.

Debbie was very welcoming and excellent at her job ensured we were kept fed and watered throughout the evening

Debbie was brilliant and so helpful, she went above and beyond couldn’t praise her high enough

Debbie was excellent had a lovely meal and good food and service

Had a really good experience, food was amazing and it was a amazing atmosphere will definitely return

Booked a table at Miller and Carter, had excellent service from the time we walked in the door, met by a young man called Steven, showed us to our table explained who would be serving us and then introduced her, selection of food was great, service 1st class and the food was excellent, Steven came back to check everything was okay throughout the meal, all in all service standard was excellent

Our waitress Ashley was very helpful and friendly, taking the time to explain the menu and the festive menu too. She’s an asset to the restaurant

Bonnie was great. Friendly service however food was slow to come out. Nice experience overall.

Great food and service, too dark to read the menu but my other senses were heightened, so that’s good. Lee our waitress was brilliant

Excellent first experience here. Our waitress Courtney was fabulous. So good at her job we didn’t have to ask for anything, she was just on it! Food & atmosphere was great too. Compliments to the chefs. We will be back 😊

The server was brilliant, the service was brilliant and the food was lovely and fairly priced.

This was a 10th anniversary dinner and we weren't disappointed. Our waitress Sharon was very friendly and accommodating, which made the experience even better. 10/10, would nosh again.

1st time visiting. Location is good, amd has plenty of parking. Was shown to our pre booked table as soon as we arrived. Waitress took our drinks order and walked us through the menu as we wanted to do the sharing platter. Food came out in a very timely manner. The sharing platter was delicious. Steak cooked to perfection. Our service was extremely good. We also ordered a creme brulee for dessert. We couldnt fault any of the food. Thank you for a very enjoyable evening.

I want to personally say a massive thank you to Debbie, Our host. She was very kind and helpful and didn’t fail to make our first visit warm and welcoming. The food was delicious, tender and well presented. Thank you to all the chefs for their amazing food and of course each and everyone that made our first visit enjoyable.

Top quality food, nice friendly atmosphere and very attentive service from Sharon.

Amazing Staff but disappointing food.

Average score for an average dinner, wasn't expecting much and on that score we weren't disappointed. Seems like most of the food is pre-prepared and microwaved to order. Most of the other diners seemed to be guys across from the Premier Inn, £120 for dinner for two, you can get much better for the money, try the new Ivy in Canterbury, equal on price but way ahead on service and quality and the server probably wont refer to you as 'my lovely'.............

Lee was our waitress she has worked there years and is awesome. Food was nice

Do not recommend, service is slow. Unfriendly staff - avoid going here.

We were here yesterday and had fantastic service from a lady called Sophia. We were very happy with her service and she had great advice on what to order.

The service provided by the waiter was top class, with pleasant conversation, a welcoming demeanor and attentive to the table. He was a credit to the restaurant. The food was generally nice, however my wife ordered a steak well done (despite that being a travesty in itself) and it came out rare. We alerted our waiter who apologised and took it away to be cooked further to her liking. Out with it also came fresh fries which was extremely good service. Unfortunately, the steak was still undercooked. This wasn't an isolated incident either, as the table adjacent to us also experienced the same thing (and it was also cooked twice). We didn't receive our side of mac & cheese and when our desserts were brought out they were not what we had ordered and the waitress didn't know what a crème brulee was.

Excellent waitress Lee! She was beyond helpful and food fabulous Tuesday night was amazing!

Fantastic service from Lee, the food was amazing thank you!

We had the waitress Lee she was unreal, very helpful and very sweet to us. She made our experience even better than it already would have been as the food was amazing!

I have just enjoyed a lovely meal with my two good friends and we were served by the lovely Bonnie, who looked after us so well. The service was great, the food and drinks were too and so was the atmosphere. I would definitely recommend Miller & Carter, Herne Bay for a great night out.

Bonnie went above and beyond to make our visit enjoyable. 3 of us dined and our food came up together each course . Bonnie checked through meal to ensure all was okay . Thank you would definitely come back a lovely meal and experience.

Great food and fantastic service from Bonnie. Definately would recommend.

1:30hrs to deliver, food was cooked when ordered so was not up to standard that M&C usually provide! Just Eats fault accepting the order with no drivers available

Courtney was our server and she was lovely!! Perfect service, lovely food. Courtney gave us a happy anniversary plate with chocolates and strawberries also ❤️ made it super special. Thank you x

Great meal! Great service! Ashleigh our server was brilliant!

Such nice food delicious 😋 bit on the expensive side but worth it now and then 👍

food was excellent! delivery drivers are always friendly and polite

Thanks for a great night. Fabulous food, loved our waitress Debs

We went to celebrate my son’s birthday . After chatting with our waitress Bonnie , i finally made a decision on my food with her help . The food was exceptional and i opted for the Baileys orange Cocktail which was delicious. there was also a Lovely lad there , Jack.(I think h e was a runner ) i’d called him over to ask about one of the drinks and about christmas Menu . He was very helpful . Thank You❤️ Bonnie and a colleague brought my son’s Dessert out with a lovely happy birthday message and sang to him . ( Thank You ) We had a wonderful time . I’m not sure who it was but Thank you to the manager ( i think ) for being so understanding of a “ Rubbish Day “ Thank You to all involved xx

We had a fantastic meal, well done Bonnie who was very attentive and made the experience even better with her great service.

Sharon was very helpful and attentive. Made sure there was enough space on the table and had very good communication. Kept checking in throughout and gave us very good recommendations!

went there for a bday celebration was great, our server Rob was absolutely amazing, food and drinks was perfect!

Food was perfect,service and staff were excellent

Had an absolutely fantastic experience at Miller & Carter, thanks to Courtney! She was incredibly polite, attentive, and always had a warm smile on her face. Her service was flawless, and she made sure everything was perfect throughout our visit. It’s so refreshing to be served by someone who genuinely cares about providing an excellent dining experience. Thank you, Courtney, for making our evening extra special!

Very friendly staff, especially Courtney helped me very well by giving me some good advice

Me and my Girlfriend visited on the 15th November to celebrate a promotion at my work. Our waitress was Sharon and she was amazing! Very attentive and friendly, she gave us some guidance on the menu and was very knowledgeable. The food was delicious especially the Crème Brulé 🩷 Would 100% visit again and a special shout out to Sharon again for being such a great host!🙌🏻

Great friendly waitress - Ashley.

Great service from Sharon. Great food and drinks. Fantastic restaurant overall. Highly recommend.

Great service by Sharon and wonderful food. All round excellent

Our waitress was really helpful in recommended items cheers Ashley

My husband had a day off so popped into Miller and Carter for lunch for a Friday treat. We both had the fillet steak served by Ashley who was very welcoming and attentive. Food served hot and steak cooked to perfection 👌 Thank you, we will be back again very soon.

Lee was great! Made us feel prioritised even though there was a huge table next to us, food was lovely she is a credit to your buisness

Well this was a surprise, I took my friend out for Lunch, we were going to try “Table Table”, so glad we chose Miller & Carter. It had been a Harvester, now refurbished, we were greeted by a friendly chap at the reception desk, and shown to a table, we had not made a reservation I’m sure it gets busy here! I was impressed by the set Lunch menu, £16.95 for two courses or £19.95 for three! We both chose fillet mignon 5 oz (a £6.50 supplement) with different side sauces, it came with deep fried onion, tomato and chunky chips which were perfect for dipping in the sauce too! Sides were extra, my choice was Garlic Button Mushrooms £3.95 And a glass of Malbec for my friend £ 9.25 for a small glass! And I had a small Pepsi ! Staff friendly and helpful telling us about how the steaks were cooked!

An excellent meal was had with superb service from our server Ashley.

Amazing meal. First class ! Steaks were superb. Also the lamb rump which i had was cooked just right. There were 8 of us for a birthday meal and everyone loved their meals. Love love the decor inside and even the tables looked lovely plus the seating was comfortable too. Will definitely go again.

Sharon was our server, very lovely and pleasant.

Great service today from Ashley 😊 excellent server, very jolly and we had a great time. Highly recommend coming here to eat as all the food is amazing 😋 thank you

Great service by Lee, she was extremely friendly always on her feet. Atmosphere was nice and relaxed. Our 3rd time coming and will be back again...

Really lovely girls lunch with my daughter. Food was great, greeter was brilliant and took the care to seat us in an area that catered to our fussy needs. Debbie looked after us through our meal and was so friendly and offered such fantastic hospitality it felt more like being at friends for dinner. Fantastic afternoon.

The food is always great unfortunately the drinks took ages to come to us and we found out the barman was new and had no training, I’ve had pubs for years and it takes good training to pour a good drink. He done a grey goose and filled it up to the top with tonic 1- you should offer with the bottle of tonic and let customer add there own amount 2- he didn’t understand the drinks, I had a very watery Baileys as had stood while we waited at least 20 minutes for the other drinks. It spoiled it and I’d invited guests for my fathers birthday

Made to feel very welcome by our waitress Lee. Lovely food

4th time of visiting and just as good as before 4 different staff members and all equally as good as was the good should be 5 plus stars

This restaurant provided a wonderful setting for my friend's birthday celebration! The service was outstanding, the atmosphere was fantastic, and we took advantage of some great offers. Our steaks were cooked to perfection, and the prices were fair. However, there were a couple of issues. The kids' burger was unfortunately burnt and had a bitter taste. Also, the prawns may not have been cooked thoroughly, as my wife experienced some digestive problems the following morning but we're not entirely sure that was the source of the problem. Otherwise we're going to visit again!

The food was good, we would definitely come back again. Can’t wait to try the sharing board. The service from Lee was great. She was very bubbly and friendly. Everyone that greeted us made us feel very welcome.

Sharon was attentive and helpful, very willing to explain the different menu choices and happy to give recommendations. Lovely food, and a lovely experience

We had the Sunday roast share board, jt was amazing. Sharon our waitress was friendly and great service. We will definitely be back!

Lovely food with wonderful staff. Our server Lee was absolutely amazing, and the rest of the staff were extremely friendly too! The food was lovely and definitely worth the price range.

Waitress Courtney was great very attentive great asset to your company

Good lunchtime spot. Four of us had fixed price lunch menu which had fair amount of choice. Steaks were well cooked and presented but other dishes in our order probably sat at the pass a little too long. Service was very good and drinks list fairly extensive. Have been to other Miller and Carter Restaurants in South East England and this one compares favourably with the others.

Wonderful service from start to finish.

Server Sophia was really kind and helpful, even took a family photograph for us. Food was delicious and atmosphere was great. Lovely restaurant would go again

Debbie was lovely and the food what can I say - best steak ever and the mac and cheese is to die for.

Fantastic food, Lee our server was friendly and always smiling. Will definitely be returning!

We had Sharron this evening and she was absolutely amazing! Very pleased and always ensured we had what we need. Perfect service! We will definitely be back

Our server Lee was very pleasant and attentive. Only issue was we arrived and table was not ready, advised to get a drink from the bar, but only 1 server to cover whole bar area, so had to wait a long time to be served, once seated, very quick service

Excellent food from lunch time menu. Great service from Lee

Great dining experience, Courtney served us and made us feel very welcomed and at home, she was amazing, will definitely come back again.

This used to be a good place, I feel sorry for the people working there very hard. But the place is going downhill very quickly especially with keep changing the “asistent managers” the one now it’s very rude, no sign of smile or sympathy, we left at the door because he was to fussy to let us in, as we had a long journey coming from London, we where tired and thought we stopped for a quick dinner. When we arrived he said oh no tracksuit allowed. Ok I got that, but the place wasn’t that busy it’s not London or something that special that we couldn’t sit in, we didn’t looked like we were homeless or something like that. In my opinion in my own business I’m looking to make money not taking in the ones I like and the ones I don’t like they’re faces or the way their dressed! I’ve spend hundreds eating before in Miller and Carter, I would not do it again! Just as a fact it wasn’t my loss in earnings it was their one. So for us didn’t really matter. But hey keep smiling 😉

Food was very nice, debbie was very good

Always a fantastic,quality,well ran restaurant, the food is perfect,flavoursome and tasty, BONNIE our waitress was on point, educated with our needs and a delight (as always), my only bug bear is although blue light is accepted at M&C our discount wasn't applied due to the managers own discretion, obviously none of his/her family or close friends were being treated during covid, when we were risking our lives and bringing home to our own families whilst they were off work, all safe in doors. This really has rattled me, how quickly people forget how the emergency services protected them and the nation during the horrific time of COVID and how the equivalent of a free lemonade is not discounted, shame on the manager, I'm afraid to say our last visit, I will also being displaying the message at work which will advertise the abhorrent selfishness of the money orientated manager, could effect up 2000 potential customer in the Thanet area...

Thank you to our amazing waitress Sharon! She was helpful, informative and so friendly. The food was fantastic. Thanks Sharon for advising us on a lovely wine.

Food was really good. Our server Sharon done an amazing job explain our options was really friendly and welcoming. Will definitely come again

Bonnie our waitress was amazing, service was excellent, food delicious.

Fabulous service from Sharon very helpful and kind

Had a lovely meal , comfortable seating area,staff polite and attentive , its quite expensive but the food was really tasty! I had the cod with veg crispy potatoes and mac and cheese ,my husband had a rib eye steak , we didn't get the half of lettuce dish ??? Need to ditch that dish really 🤔