Five Guys in Canterbury

Great Atmosphere, very good customer service and friendly staff. 👍

You always get the large burger because you think the small won't be enough, same with the fries - however the large is large! The burgers are quality, they actually look like they do on the photos ( not like some other burger chains 🤡) They taste sooooo good - the only issue I ever have with 5 guys is there is tooooo much for me! Great service and smiles from the team in this restaurant - well done guys, clean place, great food👍

Asked and paid for a little hamburger, however it came covered in cheese. I tried to ring the restaurant on the number, and it says number not recognised.

I don’t understand the hype. Burger had so much bread compared to meat. The meat was cooked to medium, which isn’t safe in a fast food establishment. Chips were incredibly salty and inedible.

The burgers here seem smaller and are more expensive than those in the US

Wonderful experience... absolutely delicious.... highly recommended

Paid for double cheese burger , received single.. was a drama for them to fix it.. second bad experience at five guys watch yoursefs

Tasty burgers and fries. I have appreciated the chefs wearing and changing gloves often when preparing food. Maybe we could wear something for the facial hairs while cooking. A bit pricey but tasty 😋. Well done !

Delicious food, nice atmosphere in the old American style but the service could be friendlier and everything maybe a little cheaper, but the cleanliness would get a 10/10

Worst restrooms and Impolite staff

order was delivered quickly but missing two coke drinks

Milkshake is very successful, there is wifi and air conditioning.

Overpriced underwhelming burger and floppy chips!! Don't waste your money!

Well it appears 5 guys are not universally good. In Kuala Lumpur we went 3 times in 11 days, the thick shakes had bits of strawberry in, the burgers were tasty in a fresh soft bun, fries were crisp and fresh. Canterbury...more expensive, mc Donald's class milkshake, bun was not fresh, burger was tasteless, fries were too salty and felt like old and re fried.. Two small cheeseburgers, one fries and two shakes..34 quid. I have been recommending 5 guys too friends and family, going to have to ring and re assess.

Had a good experience and the staff were friendly, and extra helpful when disaster struck and the bag of food split and fries hot the floor, they were replaced straight away with a smile.

Brilliant Customer service from the team last night, first time in five guys and the man at the till was very polite and explained the menu to me without seeming annoyed or impatient Burger was nicely cooked and fries served in a Big portion what was well salted Overall would return

The order arrived more than 20 min after the "promise time" indicated on the receipt and was completely cold.

They gave me a free menu ! Thank you so much !!!

Excellent service and really friendly staff. Well worth a visit if you haven't before and will return

totally amaing rad dude. delivery was sweet quick. superbly delish. 1st timers. recommend to everyone, thanking you very very much (this is from a 9 year old who chose the meal as his birthday treat.

Went for my daughter birthday the burgers was so good the best I ever had. also you should come here

The most over rated place to eat that I have ever encountered. Burger tasted completely bland, like it needed salt and seasoning. The cheese was overpowering and all of the salad tasted the same. I’ve never had grilled onions that tasted like watery cucumber until now.

Too expensive and the food was inedible

Great food as in other Five Guys, just the usual premium cost over other burger places. Great for a treat

First time trying a burger here. It’s an American dinner. The burger was over cooked the chips were good the chocolate milks shake so sweet couldn’t drink it 3 of us went so 2 bacon burgers a small burger 1 lrg chips 1 medium chips 3 milkshakes when you going up and down to get your food and drink and the mayo comes in a tiny paper cup you clear the table and throw your own rubbish away. To change £62-50 Totally overpriced

2 stars are for the nice chips and clean restaurant. Unfortunately rest of meal - burgers and hot dogs were poor quality and overpriced. Better and more affordable eating places in Canterbury. We won't return.

Cold food opened the bag and it looked like a bomb went off inside milkshake had no straw and was spilt everywhere

45 minutes to cook 1 burger you have got to be joking me

The milkshake is so delicious. The meat is thick and the vegetables are fresh.

Probably one of the worst five guys iv been to my son loves the food and he even said let's not go back there again

Five Guys just have the best burgers and fries hands down. So I tried their hotdog for a change, it wasn't what I expected but was great. The milk shakes are also incredible, but it takes real lung power to get them up the straw as they're so thick and creamy.

I wish I had gone elsewhere, £22 for a burger, fries and a shake. Nothing to write home about in terms of food quality, the atmosphere is like any McDonalds, KFC or fast food joint and service was functional. If you could mark the brand over substance, then I would give five stars, I felt very disappointed with this meal given the hype you see everywhere about it.

As I’m returning to Kent university this Sunday, one of the things I’m most excited for is having Five Guys again! I’ve gone there every week at uni on my trips to town and they never failed to be the absolute best fast food option in the whole town: from their refillable drinks and milkshakes each with so many combinations you can make, so many fries, burgers that taste like a pure dream, free peanuts, super friendly employees, chill American atmosphere and great music on the radio (even heard Greta Van Fleet playing once 👌) I’d love to have a part time job here, even for only 4 hours a week!

We admitted it was our first time, so the server explained well and we ordered - totally shocked by the high pricing! Found a clean(ish) table and waited, with our free monkey nuts, to hear our number called. Not a long wait...the food was DELICIOUS - closest I've had to a proper American burger in the UK and the large chips was a proper American portion. Love the choices of toppings and the option to add spice to the chips or have it on the side. It could do with a good clean in the seating areas, and perhaps a few smiles among the staff and the monkey nuts just out on an actual pallet didn't look right...

I really wish for plastic straws for the milkshake

Ordered a cheese burger onion mushroom and fries burger was dry watched them squish it to death with a spatula took over 12 mins to make what I received was a nasty flavourless dry burger with onion that tasted like water no taste and mushrooms that again had no taste and burnt Cajun fries for £16.70 over priced and slow and worst food I've ever had and I've eaten at Dairy Queen

We had to wait long time for the burger nor there were no people at all in the restaurant, somehow burger wasn't as good as at the other five guys restaurants

For the price of the food, all I can say is 🤮 never again. I should of gone to McDonald's 😂

They did not give me cheese on my cheeseburger. Please give me a refund. And no barbeque sauce.

Chips are nice , the milk shake is too sweet to drink though.

Fries were too salty burger was watery and bland

Fast food connu et reconnu, service rapide, cuisine simple mais agréable et réconfortante.. Prix légèrement excessif à mon gout

It's a five guys, food is good but it's like a tube station bathroom in the building.

Great burgers and great service.

I have to say that as far as burgers go this is not the best I have had but was certainly the most expensive. The meat was so over cooked that it had shrivelled up to two semi-burned offerings. I cannot understand why fresh chilled meat has to be overcooked as part of their process to deliver a semi-custom burger experience. Also, the buns lettuce and onions ended up being a soggy mess. On the plus side the chips were very good. Needless to say I won’t be eating there or the Munich branch again.

Very nice place in the town 👌 good food, quick service , polite staff the manager very friendly i meet him in Tunbridge Wells Five Guys. Very good fries!!!

Needed a quick bite to eat and couldn’t get in anywhere before a theatre show so thought we would try five guys, what a mistake. £11.95 for an ok burger, 5.95 for possibly the worst chips I have ever eaten, soggy but over cooked, tasted terrible. £4.25 for a flat coke out of the machine and 6.25 for a bottle of beer. Total bill for 2 £38 for essentially fast food, what the hell is that! Restaurant itself was grubby, sticky and smelt of cooking oil. Dirty, wonky tables Offered peanuts that were probably roasted last year, disgusting. Lesson learnt, we won’t ever return and I would recommend sticking to McDonald’s or Burger King if you want a quick burger.

It's a standard burger joint, not really my thing but was as expected

Didnt receive the correct order and the restaurant wouldnt remake the meal when i called them

Was served bye a lovely young lady and a women called Donna was h being a really bad day and she offered me a lovely hot dog for free really lit up my day ever so kinda we’re both lovely people.

Food was decent and arrived earlier than expected. Put a note to add whip cream on the milkshake but was not seen. Other than that, the food was still warm and delicious

My server donna was amazing, fast service lovely costumer service recommended the double cheeseburger but having the buns the grilled cheese way! I must say it was delicious!!!!

Great food bit pricey but worth it .

Great experience at five guys on Friday for lunch. My friend and I were greeted by the manager (I believe) who was very helpful and reassuring. The food was standard five guys- so delicious- will be coming back.

mickey and donna were absolute legends!! they gave great recommendations for milkshakes and were so personable and friendly

Little expensive and far to many chips

Excellent as always service and food very good

Staff member who served us couldn't have looked more disinterested if he tried

The food is great, just as expected from Five Guys. Service is also good. However feel that tables should be cleaned a bit more often.

The waitress serving on sunday 21 May, was extremely rude, kept rolling her eyes at everyone, and looked absolutely miserable. Get another job if you hate it that much.

US Franchise in UK. Very good burgers and their own type of Chips/Fries. Not cheap. 4 burgers and 4 Milk Shakes are c. £75. Im my day a take out was under £20. Inflation. Double the cost of USA so premium take out. Worth a trip now and then. Outclass Mc D and Burger King in quality but it is a burger!

An all round great service. Delivery earlier than expected.

No drink and delivery instructions not looked at

die nüsse sind schon heftig. leider kein hausverbot bekommen. grüße an die monopoly truppe und co

Can never go wrong with Five Guys!

Coming here is always an easy choice, but I think it's a bit pricey if your paying for 6 people. I dont like it you have to order everything individually rather then just getting a meal. You know what your getting really, the menu is simple I'd say it's one of the best burgers you can get or at least it's one of my favourites. Good thing is you get a large portion of chips, it manages to feed a few and they are really good I didnt like the hotdogs but some of the kids do

They sent me the wrong order covered in onions, which I am unable to eat. The Five Guys staff was incredibly hostile when I called and I have no idea if JustEats will refund my money. It is now too late for me to order anything else and I’m worried about wasting more money.

Unfortunately cheeseburger came with ketchup on when it wasn’t requested, however delivery time was amazing and food was still really warm on arrival.

Quality burger, chip portions are very big. So I would say the little portion is closer to a regular and regular is more large.

All the one star reviews call out small walket energy

Too loud. Horrible interior layout. Horrible interior overall. Always too busy. Food terrible. People tend to think all franchises must be the same. They're not. WHO cooks the food REALLY matters. There's much better five guys in London. Water machine dispenses only freezing cold water which will give you brain freeze.

Very happy with delivery. Chips were burnt and not enjoyable

Absolutely delicious burgers and fries and very friendly staff the milkshakes are my favourite I wish I could have it all the time

Dirty tables, an age to wait for food, and then dry burgers and a really horrible tasting hot dog. The chips are nice. When that's the best thing about the food you can find to say, then it's safe to say I'd not bother coming back. Also, it's expensive for what it is.

Half of the fries were still undercooked aswell as soggy

I paid 14 pounds for a bun an meet in the middle, there's nothing, I could get 10 times this from mc Donalds for the same price

I told the driver to call and he didn't

Undoubtedly the best Burger & Chips in town, the Canterbury store has now become my favourite FG in the UK, trust me, I have been to a few, all amazing, but Canterbury has Got It! Well Done Team Canterbury!

Was okay but £21 for two burgers! They tasted nice but no need to charge so much for burgers, over priced to be fair so there ya go honest review

Like McDonalds on steroids. Costs an arm and a leg, but like a Mercedes you get what you pay for regarding quality.

Chips were extremely salty and grilled cheese was literally burnt all around the edges - thrown in the bin as impossible to eat ): Delivery driver was very sweet though!

Standards dipping slightly, burgers not their juicy normal yummy taste. Chips slightly under cooked. Will return. However, will need to be more demanding when ordering.

The decor of a 60s toilet - and the food stupidly overpriced - burger bun tasted like glue

Just amazing 😍 it’s like heaven

Expensive for what is but good quality food

Lovely burgers but quite expensive

They forgot my fries and after calling them they wouldn't give me a refund.

Great burgers with plenty of toppings. Friendly service too.

The food it wonderful just what I needed

Wonderful food very well packed and hot

Five guys is always great, maybe it was just an off day on the service.. small grievance from one staff overseeing another?

Great service, but the meal didn't live up to what I've been told.

Awful food, pizza very small - shocked when it arrived

Food cold and low quality…first and last for me …sorry

They forgot my burger and only gave fries

Didn’t get my milkshakes I ordered.

This seemed out of place in the historic part of town. And the service wasn’t very fast. The burgers however were very good. I like picking all the options to put on the burger. Nice.

Burgers are pretty good. Fries are bad (over-seasoned and soggy). Biggest issue is the price, far too expensive for what you get.

I thought I had initially received the wrong shakes, turns out they weren’t even shakes.

Good burger, really good burger and a salted caramel ice cream = £15.15 ! Without chips, as you pay extra for them ! To me it was good to experience but not sure I'll go again . . .