Based on 704 opinions finded in 2 websites
Based on 704 opinions finded in 2 websites
Nº 353 in 876 in Southampton
Nº 14 of 32 Italian in Southampton
Opinions
Vibrant atmosphere, service was spot on and drinks came over quickly! Food was flavoursome and we all cleared our plates! Will definitely be back!
Kyrie Boyer . 2024-11-09
MORE AT Google
A great lunch before the matinee at the Mayflower. Lovely staff and the owner gave us a free coffee. I’ll definitely comeback 🤩
Iuri Borges . 2024-11-08
MORE AT Google
Perfect place to eat before theatre, service is quick and portions of food are satisfying. Would definitely recommend, loads of on street parking outside which is a bonus.
Kicaj . 2024-11-04
MORE AT Google
Great food, and overall the service was really good. We had the 2 course set menu before theater and were finished eating within 1 hour which gave us plenty of time yo get tou our show.
anna giannopoulou . 2024-11-02
MORE AT Google
Mediocre food disappointing slow service my food came out last everyone else was eating The waitress looked confused ! Would not go again it was a pre theatre dinner which I had looked forward to ! Slow to clear and serve dessert but not slow to bring the card machine !
CHARLOTTE SMITH . 2024-10-26
MORE AT Google
Some of the food was cold and service was so slow. We had asked for the two course pre-theatre menu but ended up having one course because they didn’t bring dessert in time. We weren’t the only people who had to leave before dessert arrived. I would not recommend this restaurant at all.
Elizabeth Shepherd . 2024-10-18
MORE AT Google
Really lovely food very tasty and excellent service. Went in before a show. Would definitely recommend.
Shelley Mabey . 2024-10-09
MORE AT Google
Great atmosphere again. I really love the touch with the guy on the guitar playing traditional Italian music
brett wood . 2024-10-05
MORE AT Google
A wonderful pre show meal fantastic fast service very helpful waiting staff and ideal location for mayflower theatre. Thank you
Zef Gjoka . 2024-09-26
MORE AT Google
Very well managed place during a full restaurant before our theatre visited.
Elidon . 2024-09-19
MORE AT Google
We went to this restaurant for the first time on Sunday before a show at the Mayflower. When we arrived the man who greeted us was miserable. My pasta dish was cold and flavourless it arrived very quickly so obviously was cooked correctly. The staff at on point came over to us while we were eating our food to see if everything was okay and it was hard to track there attention. We stay ages waiting for both our desserts which we had to order in the beginning and our bill. We had to ask for both several times. The woman who was also there was miserable too.
Fiona Hallinan . 2024-09-12
MORE AT Google
We came to this restaurant for a birthday celebration which was recommended by a friend. We had a starter to share Camembert and half of the bread burnt. When the mains came I had the mushroom linguine with crispy Parma ham. The pasta was cold and flavourless and the parma ham gave the dish a burnt taste it was not enjoyable. My partner had a pizza and said that it wasn’t the best either. On a positive the restaurant was lovely inside and the staff were friendly. Shame about the food letting the restaurant down.
steph williams . 2024-09-08
MORE AT Google
Unfortunately - I found that the meal was very expensive for some cheap store bought dry spaghetti. A fresh tagliatelle would have been so much better than popping some spaghetti into boil with a bit of sauce. A bit of red wine would have given the ragu a deeper bodied flavour, instead was very flat. The sweet potato fries however, well... They were beautiful. Customer service was second to none! Really lovely warm welcoming
Lauren . 2024-07-01
MORE AT Google
An average Italian restaurant. The food was OK and the service was nice. It's a good option if you're in the neighborhood.
Lavi Shiffman . 2024-06-11
MORE AT Google
It was so delicious u have to try
Dulcie Brown . 2024-06-04
MORE AT Google
The spaghetti bolognese was nice. Nothing special but a quick meal before visiting the theatre.
Debby Sheldon . 2024-06-04
MORE AT Google
Visited Milan for the first time. Great place the food, antmosphere and service was exceptional!! Ordered pizza and seafood pasta absolutely outstanding Can strongly reccomend best Italian in Southampton
Ian Loomes . 2024-06-02
MORE AT Google
Not the place to go for 'authentic' Italian food. I think it has changed hands as the last time we went it was good. Ok for a splash and dash before theatre, if you don't care about cheap brought in bread, bland pasta dishes plus rude and woefully lacking service. Never mind.
Tony B . 2024-06-02
MORE AT Google
This place was lovely, it had fantastic food and brilliant service! Very good value for money; we will be back!
David Bunclark . 2024-05-25
MORE AT Google
First time at this restaurant in Southampton. We had been to the theatre and this is ideally placed for a pre or post theatre experience. Simple menu, simple food. Nothing outstanding but perfectly acceptable. Service ok. Wine good but after one bottle had run out of our choice which is poor. All in all great place for a quick meal. Food came hot and fast which is what you want if on a theatre date 😀
Larry Haywood . 2024-04-07
MORE AT Google
Average at best. Won't rush back
mark joyce . 2024-03-13
MORE AT Google
A lovely experience at Milano restaurant , the pizza was amazing and the waiters very friendly ! Definitely will be going back , often .
Sidrit Blini . 2024-03-12
MORE AT Google
Service from the staff in the restaurant was professional and polite from the start. We had the sharing Camembert starter and we felt like we needed more than 2 bits of bread each as there was loads left over n felt like a waste. The main meals portions was very good for the price. And the garlic bread pizza was very nice.
Aaron Goodyear . 2024-03-07
MORE AT Google
Really good place for a nice quick meal before the theatre.
James Moreland . 2024-03-07
MORE AT Google
Excellent food and service. Will be back.
Elvedin Selimi . 2024-03-07
MORE AT Google
Fantastic food and service as always, can park outside makes it a nice comfortable experience. Highly recommended!!
Mark Hibbitt . 2024-03-07
MORE AT Google
This restaurant had a lot of potential, but it failed to deliver on any aspect of it. The service was rude and unprofessional, the food was overpriced and undercooked, and the atmosphere was chaotic and unpleasant. I felt like I was treated like an inconvenience, rather than a guest. I regret wasting my time and money on this restaurant.
Tomash AK . 2024-03-02
MORE AT Google
Well organised venue with fast friendly service, we had 2 pastas and mentioned to the waitress that we only had 45 minutes due to arriving to the restaurant late because of traffic, food arrived really fast as we got the theatre in plenary of time as it was only a 1 minute walk. We will recommend this venue for sure.
Patrycja Kwiatkowska . 2024-02-16
MORE AT Google
Food here is very good. However, the service tonight was very disappointing. Despite booking a rapid pre- theatre dinner slot we were still waiting for our food 40 minutes after ordering. This meant we didn’t have time to finish eating our main course before we had to leave for the show. I had to ask several times for tap water for the table as we had finished our drinks over 20 minutes before our food arrived. My glass of wine was split all over the person at the table next to us by the waiter. The table on the other side received incorrect orders for their starters and main courses. This all made for a very stressful experience. In compensation we were given £3.27 off our bill. I’m afraid we won’t be going back or recommending this restaurant to anyone.
Edward Gibbons . 2024-02-15
MORE AT Google
The most delicious Italian restaurant in the area for me I tried the lasagna and there is no mistake. I would recommend it to the Arabs
Dalia . 2024-01-19
MORE AT Google
Lovely meal, quick friendly service. Will definitely visit again. Perfect location for a meal before going to the Mayflower theatre.
Tracy Aldridge . 2024-01-18
MORE AT Google
No idea why this is rated so high, genuinely awful experience, overcharged us for things we didn't order, not great food, terrible wine, awful service, grim and tacky interior.
Murray Colpman . 2024-01-13
MORE AT Google
Nice find, close to Mayflower Theate. The food was very good, the service friendly and fast, just what we needed. This will be a regular venue each time we go to the theatre. Highly recommended.
Jim Pettitt . 2024-01-11
MORE AT Google
quality food amazing service definitely will be back
Ferit Dajcaj . 2024-01-06
MORE AT Google
Finally I enjoyed my dinner at fully ! Despite the busy time,the staff has found us a table quick, we managed to order in 10 minute after seating down,drinks arrived in time and the food was exceptional! Sharing platter, Al Crudo Pizza and Calamari,we asked the 3 dishes together and it's seems nothing to be to much for them. Patriczya and her colleagues working together, created a very good and relaxed atmosphere. Rarely to see this kind of performance all in once, hosting, service, food quality,store hygiene all spot on! Well done guys!
Ana-Maria Hatfaludy . 2024-01-04
MORE AT Google
Lovely food, friendly staff and great restaurant.
Alison Willcock . 2023-12-29
MORE AT Google
Can't fault the food at all, however when you have 5.15 booked table and your food doesn't arrive until 6.40, and you then have to be in the theatre for 7., we were forgotten and then they suggest it was our fault because we were the last booking. Not sure we will go again
diane raybould . 2023-12-20
MORE AT Google
I went to this place on a Friday night the staff were lovely and the decor and facilities were lovely. However the cider was stale and fowsty, and the pizza mushy and doughy tasting. In there defence they were very good. They did the drink again and took the pizza off the bill and offered me something else. I declined I’d lost my appetite. Such a CV shame I really liked the friendly staff but the food and drink wasn’t good . I wouldn’t recommend
Ian, 100% Genuine Reviews . 2023-12-08
MORE AT Google
Great friendly service. Good atmosphere. Loved it.
Ian Chastney . 2023-12-01
MORE AT Google
Absolutely lovely place,food was excellent. Bare in move the garlic bread starter was actually a whole pizza,,amazing. Staff were lovely although we did wait a while for the bill. Right by thw theatre too so was perfect for us that night..
Lisa W . 2023-11-21
MORE AT Google
Went for meal before mayflower on 18th food was terrible took ages to come out aswell a lot of plates where left full of food by other customers don’t recall
Torell Morgan . 2023-11-19
MORE AT Google
We went on a mayflower show night so it was very busy. Too busy for the number of staff to handle. We had booked a table but it had been given to someone else so had to wait. It took a long time to have our order taken once we were seated. One of the dishes in our order was sent to the wrong table next to us where the person it was given to ate their garlic bread over the dish. After realising it was the wrong dish it was then brought to our table. When I said I wanted a fresh dish they told me it was a fresh dish. Which clearly it wasn’t. It was covered in garlic bread crumbs and was cold. I would never eat at this restaurant again.
Elisabeth Kirkham . 2023-11-04
MORE AT Google
Very busy which says alot, lovely food
Sarah Louise Slim . 2023-10-25
MORE AT Google
Didn't have a booking. Got seated quickly. Staff friendly. I hate having a service charge added to the bill. Therefore, reject paying it. I would rather leave a tip of my choosing. They deserved a tip but didn't get one. Sorry.
Mechelle Heynes . 2023-10-21
MORE AT Google
Came in before a theatre show. Quick service, so not rushed for the show. Both pasta dishes very bland, no real flavour. Service charge added by restaurant.
Spike H . 2023-10-18
MORE AT Google
Very handy for the Mayflower Theatre
Don Rea . 2023-10-13
MORE AT Google
The 2 pizzas and 1 of the pasta dishes were very good, but that's where the positives end. The second pasta dish was just about OK but devoid of sauce and mushrooms. The service is appalling!! We waited around 45 minutes from ordering to receive our food without any warning that there would be a delay. There was no follow up at any stage after delivery of food, to offer parmesan cheese, or check that our meal was okay. 15 minutes after finishing, we were still sitting looking at our empty plates, and still no sign of service. We would have ordered desserts and coffee but were losing the will to live. 3 people on the table to one side of us all send their food back, and the table to the other side we advised of several items that weren't available from the menu, including lasagne and bolognaise. The greatest insult was to ask us on the way out if everything was okay and charge us 10% service charge!! I would be grateful for any feedback but if this counts as another part of the service I won't be holding my breath!
David Bellenger . 2023-09-17
MORE AT Google
Was brought the wrong meals to begin with. Had the tagliatelle Alfredo, pasta which was very dry, no sauce or mushrooms as stated only three bits of crispy pancetta. Tasteless dish, will not return
Louise Fredericks . 2023-09-14
MORE AT Google
It was a last minute decision to come here. Best one made in a long time! It was lovely to sit outside, without being too close to the road. The service was attentive, but not too much. Asked how everything was before I took a mouthful of food! Everything was fresh and tasty. I left something behind but didn't realise until later, but they kept it and knew exactly who I was when I walked back in. I would not hesitate to return or recommend Milan. Thank you!
JoPaul Goodwin . 2023-09-09
MORE AT Google
Difficult one to rate as think it's good value, but my lasagne was mediocre, whereas my partners tagliatelle was really good. 2 members of staff were lovely, but one girl snatched the menu out of my hand when I was asking how something was pronounced and managed to force a fake smile. The restaurant area and ambience was good, but the bathroom could have been cleaner. I would go back though
Becca Souch . 2023-08-26
MORE AT Google
Disgusting soggy food. The waiting time is ridiculously high, and there are plenty of better resturants nearby next door. Overrated and bad service, the waiter was very rude and proceeded to literally ignore me and a few other customers when things got a bit busy. Came and asked us what we wanted 30 mins later!! The worst thing is we saw him stading there for like 5 mins doing nothing. Terrible, won't recommend.
Ash K . 2023-05-28
MORE AT Google
Very busy on our pre theatre dinner visit, but the service was excellent and the food was gorgeous
Ken Spencer . 2023-05-04
MORE AT Google
Disappointing ratio of vegetables and prawns to pasta. Supposed to be courgettes and peppers, very little veg and what there was tiny slithers, Very bland dish no seasoning
Sally Turrell . 2023-03-17
MORE AT Google
Great food and lovely friendly service.
Eve Baker . 2023-03-16
MORE AT Google
Very busy Italian restaurant excellent food and drinks
David Shaw . 2023-03-14
MORE AT Google
We went last night and waited over an hour for a main course. Staff took 10% off for the wait only to add 10% service charge on. Lasagna over cooked
Pat HAZZARD . 2023-03-01
MORE AT Google
Simple menu good quality and excellent service. Booking reccommendrd
Steve Robson . 2023-02-18
MORE AT Google
We booked for lunch before going to a matinee at the Mayflower. Arrived before 12 - eventually gave order at 12.30pm - food arrived at 1.10pm. One meal not what was ordered - the other not terribly good. Staff really couldn't have cared less - just said it wasn't far to walk when I queried the time it was taking. Used to be good - after yesterday, never again. One gentleman left without having eaten anything at all. NOT the way to impress anyone.
Karen Johnstone . 2023-02-18
MORE AT Google
Was lovely food and good service.
Lesley White . 2023-02-16
MORE AT Google
Would not return -so disappointed -thought the small menu would mean good authentic Italian experience - our greeting was - ( at 4.30pm ) We need your table back at 6pm How to make you feel welcolme ??? - to then see others being served before us - who came in afterwards - Had to keep coat on as was cold We had to leave table to ask for drinks - no water offered or given - service none existent We were only remembered when they wanted the table back - but we hadn’t seen a waitress to be able to finish our meal - even though we kept trying to get their attention as we were aware of the time we had - wow wow wow - ( we were actually only offered drinks when we asked for the rest of our meal / when we were told our table was now needed ) wow wow wow 😞😞 food was ok ,pizza and pasta -nice tiramisu was not nice - it was sinthetic cream - was not asked how it was - would have given 1 star expect for the pizza and pasta. Being ok - You don’t eat out and pay all that money to be made to feel unwelcome - be charged for service that you don’t get - and told to leave as the tables needed when you’ve been sat waiting and waiting and had to go and ask for drinks - if the table is needed that badly you’d think they’d try actually serving people within the timescale given -not ignore them - and then say time up - again / wow wow wow
MKF SCAFFOLDING . 2023-02-11
MORE AT Google
My friend and I visited your lovely restaurant on Sunday 29th January. We had a delicious meal 😋 and the Waitress that served us was so helpful and Friendly, we can't remember her name but she was Polish!!
Lisa Wright . 2023-02-02
MORE AT Google
Very convenient for the theatre, will do any pasta dish GF, which is great! Service swift too!
Rikki Walker . 2023-01-31
MORE AT Google
Great food and friendly staff. My wife and I had a great evening a few days ago. Only a few paces from the Mayflower Theatre. Highly recommended.
Peter Nugent . 2023-01-29
MORE AT Google
Been here twice now pre Mayflower. Very good food and service but the drinks are expensive. Advise to book before as gets packed. A bit of background music would be nice.
Martyn Joly . 2023-01-28
MORE AT Google
Well, where do I begin.... We had gone out to to Milan to taste their strongly advertised "delicious Italian cuisine", and where left with an experience that can only be described as disappointing. The starters had come out swiftly and well presented, however paying £9.00 for 6 rings of frozen calamari really takes the biscuit. After the plates were cleared, it was very apparent that somebody had sabotaged the crockery, due to the waitress dropping things in 5 minute intervals. The mains had come out, and we were offered a teaspoon of parmesan on each dish, half way through our meal we had discovered that one of the dishes had a strand of hair entangling a fork instead of the overcooked tagliatelle. We we're looking forward to receiving the bill, only to find a £20.00 tip had been added, this should always be discretionary. Please go to Zizzi or Piccolo Mondo, better food, and value for money. ps: wear a hairnet
Stuart Battle . 2023-01-24
MORE AT Google
Looks good outside but very cold inside. I found the choice of food good, but when I got what I ordered, it was not as I expected, also when we got the bill it came to just over 105 pounds. And they added ten pounds for a tip. If I had seen it before I paid I would have questioned it.
Gordon Longmore . 2023-01-21
MORE AT Google
Good food, accommodated a large party with no booking. Quick service too.
Ian Moody . 2023-01-08
MORE AT Google
The food and service were both superb. A few very loud older ladies. But they were clearly having fun, why not. Could not fault the place. Will go again especially if I go to the theatre near by again.
Elmo Moses . 2023-01-08
MORE AT Google
Pizza was amazing, Wife had the pasta and she thought it was great. Perfect just before the show.
Nicholas Edmonds . 2023-01-05
MORE AT Google
Loved this place people and food is great.
Lisa Holgate . 2022-12-17
MORE AT Google
Great restaurant with tasty authentic Italian food and brilliant service. We had pizza’s which were delicious, and the honeycomb cheesecake which is amazing! Quick service and friendly staff. Will definitely go back!
Maddie Waters . 2022-11-17
MORE AT Google
Just wonderful..staff and food excellent
David P . 2022-11-12
MORE AT Google
Nice place and good food. Street parking very busy.
Kris Romaniuk . 2022-11-03
MORE AT Google
Food was ok, the waiting time was rather long, we booked here for a pre show dinner it did the job but has a way to go for 5*.
Emjai . 2022-11-01
MORE AT Google
Amazing place food yummy@! Friendly n welcoming staff!
Oxana Kalemi . 2022-10-16
MORE AT Google
We didn’t book the anywhere before going to the theatre and they took us in and got our order in time before the show started. Really friendly and helpful. Good service, very nice food at not a bad price. They did add on the service charge to the final bill but did tell us when we went to tip. But everyone seems to be doing that. Not sure if that’s the right way to do things.
Benjamin’s Carpentry . 2022-10-15
MORE AT Google
Dirty cutlery, mix up with two orders, we requested no chillies both came out with chillies and covered with chilli sauce. One meal had to be cancelled as it would have been too late for the theatre I ended up with a salad!!!! , Would have been nice to have been offered a free coffee.
Wendy Barker . 2022-10-14
MORE AT Google
Start with a pro the food in itself was really nice, well cooked and fresh. However service was poor, took 50mins for food to arrive,no one checked on our meals, even when they cleared the plates. My pasta was missing a couple of ingredients. They put a large drink on the bill instead of a small, and whilst they did sort it they didn't apologise. When I left and said thank you and bye there was no response
Alex . 2022-10-02
MORE AT Google
This is a great place to eat before going to the theatre. It is reasonably priced compared to other restaurants close to The Mayflower Theatre and the food is delicious. The staff were friendly and the service was brilliant. We had pre-booked a table but were running very late due to problems with traffic. The staff were very accommodating and ensured we had a quick turnaround. Will definitely use this restaurant again any time we are in Southampton. The girls loved the show by the way. Thank you.
Ann Taylor . 2022-09-25
MORE AT Google
It's ok, quite pricey & add service charge to the bill whether you want to or not.
catherine webb . 2022-07-30
MORE AT Google
Friendly restaurant and good food!
Chris Lewry . 2022-07-19
MORE AT Google
Absolutely beautiful! The food, the atmosphere and the service. Perfect for our pretheatre meal. We had amazing pasta dishes! Perfect.
Michelle Harry . 2022-07-16
MORE AT Google
Very nice meal , staff friendly, menu had good variety and reasonable prices.
ian winn . 2022-07-02
MORE AT Google
Absolutely amazing food and drink can’t wait to come back amazing service too
dave leigh beeson . 2022-07-02
MORE AT Google
Lovely staff and delicious food. Great value for money too. Would highly recommend.
Angela Fishwick . 2022-05-22
MORE AT Google
This was one of the best Italian restaurants that I have found in Southampton, yet! Everything tastes so fresh and full of flavour - I was a bit hesitant as I had had worse experiences elsewhere but everything from the moment I walked in the door was great! The whole experience was quite quick and the tiramisu was delicious. The tagliatelle with smoked salmon is to die for, would highly recommend!! My friend loved it so much, he called his mother to join us for dessert!! Great place guys, really smashing it! (P.S, if you go, DEFINITELY go hungry so you can eat more😉)
sayema begum . 2022-05-11
MORE AT Google
Great food, amazing staff what a little gem
Jacky Garbutt . 2022-05-10
MORE AT Google
Very busy for mayflower theatre next door . Empty shortly before performance . Service not great . Pizza a bit burnt underneath and none of our party of 8 was impressed with their respective meals
Sid Mepstead . 2022-04-10
MORE AT Google
Food was lovely . But staff need to see the experience for the customer right through to the end .Didnt check if food was OK & didn't ask if we wanted the dessert menu . We booked this a month in advance & it was a special occasion for us but slightly ruined due to this . But would definitely recommend xx
Anne Gale . 2022-04-06
MORE AT Google
Great service and lovely meals. Staff were very helpful with a group members dietary requirements (Celiac)
James Neilson . 2022-03-27
MORE AT Google
Went in for dinner before a show in the mayflower. Didn't book but they found a table and glad they did as food was fantastic 😀
Matthew Chapman . 2022-03-27
MORE AT Google
Discovered Milan by chance on Google when looking for a pre theatre lunch. Absolutely wonderful food, staff and prices. Wines reasonably priced and the food excellent. We have an evening theatre trip in June and will be booking Milan for pre theatre dinner for sure.
Teresa Jacobs . 2022-03-26
MORE AT Google
Great place . Food was more than excellent , the staff very friendly ,attentive and helpful . I would recommend Milans to anyone and look foward to going back . They get busy before theatre show so get there early to avoid disapointment in not getting a table . .
Stewart Roberts . 2022-03-25
MORE AT Google
Delicious meal and excellent service
Andrea Anderson . 2022-03-24
MORE AT Google
found this gem of a restaurant whilst waiting to go to the mayflower the food was perfect and the staff are so friendly definitely recommend a visit 👌
Caroline Hopkins . 2022-03-20
MORE AT Google
A little gem. Went in for pre theatre meal. Worth pre booking which we hadn't but they found a table for 2. It was full but the 3 members of staff were curteous and efficient. The food was delicious, good portion size and excellent value. And a 2 minute walk to theatre.
Amy Richards . 2022-03-12
MORE AT Google
Pre show lunch. Friendly and efficient service. Food very tasty
Elaine Hayward . 2022-03-11
MORE AT Google
Stylish and modern- looking Italian restaurant which we'd not noticed before. The service was amazing as we arrived at 6pm and they managed to serve us 3 courses prior to our Mayflower theatre booking at 7.30pm. The food was delicious 😋. I would highly recommend Milan if you're in Southampton and hungry!
Emma M . 2022-03-02
MORE AT Google
Excellent and fast service, very good food and very good atmosphere! I will definitely come back!! Recommend 💯🇮🇹❤️
Laura Silva . 2022-02-15
MORE AT Google
Nice food and nice service Thank you
Monica Rodrigues . 2022-02-14
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
2522 Opinions
very good food and drinks and lovely staff and very helpful, had a good overall experience and would recommend.
370 Opinions
A nice atmosphere and generally fast service. Good starters and really nice arancini. The cocktails were excellent.One main course (Hake) was very good. Unfortunately, a couple of ribs into the other main, it was realised they were for the most part stone cold. Not cooled down, fridge cold. They were sent back and another set brought back 15/20 mins later but by that stage I was no longer hungry. Upon receiving the bill, I was told half the cost of the ribs had been removed, as I had eaten half (I hadn’t). I contested this and rightly the cost was removed from the bill, however I feel that the right thing to do from the start is to not charge when food is refrigerator cold. Overall it seems like a nice establishment that could do with a bit more consistency across the menu and a little bit more thought towards how customer service is handled.
924 Opinions
We have been here a number of times, as my family likes going there for some unknown reason to me - likely the free meal you are supposed to get on your birthday. The food was average, which is why I have given 2 stars but the rest of it was a shambles. The restaurant was dead, which is kind of telling! When we arrived our table had been booked for 2 people, while we had booked for 10. The service was really poor, the lady who served us was not around half the time to serve us but rather outside smoking and I felt just not professional. Then when we came to pay, we asked for the free meal as advertised on their website (photo attached) and she refused, saying that they had stopped the deal. Really poor, you advertise to get customers in an then refuse when the come to pay! Will try hard to not return in the future.
826 Opinions
Clean and tidy but had a cheap feel. Serviettes disintegrated on the first use. Penny pinching! Service was very good but the food wasn't great. The house burger was apparently good but the chicken burger was tiny. The roll was fine and nice salad filling and accompanying salsa. Side salad excellent. Chips were unseasoned and there was no salt and pepper on the table. Penny pinching again. Ketchup came in those little sachets which, even as a man, I find tricky to undo without making a mess. Didnt have brown sauce. Penny pinching. Wouldn't take much to improve to a better standard