Zizzi in Southampton

We went in got sat at a table then got moved as a bigger table came in. Then I got my drink and the glass had a lipstick stain on the side of it. When I asked the lady for a new glass she looked at me funny and inspected the glass. Our server was quite blunt and rude. With the food the pasta with the meatballs was very cold and rubbery, also the fudge cake was cold even though it’s meant to be a warm pudding.

The service and food is outstanding. Our server, Cat, was exceptional. This was her first day and she nailed it. Management was attentive as well.

Amazing. Love the food. I like everything. Great customer service. Leticia is the best. Lovely girl. Great communication skills 👏 Bravvoo

Lovely experience, food was so nice and plenty of it, lush. The service was very friendly and Joe the Manager could not have been more helpful with his lovely smile and kindness. We will visit again for sure.

Had a great time at Zizzi’s! Joe was brilliant!

We had an excellent meal, staff were great. Joe was super helpful, advised us on the menu

Went out for food with a friend and we had amazing service from Kathy and Amos, the food was amazing. Zizis is always a go to for food when in Southampton

Amazing service from Kathy and Amos! Such a bubbly server! I had a lovely catch with friends, the food was gorgeous

Ordered bogof classic pizza. Took 45 minutes to arrive ...both are rustic style which i hate the texture of and under cooked & stone cold. Can't get help it seems either. Wasted 20.00 second time too they've done this. Edit reply: I'm not sure what you need me to send detail wise as i ordered in the app and cannot seem to get assistance with the order.

Food was good but got refused a student discount at the end of the meal and said they don’t do them, which they do as we use the Uni Days discount with the Winchester one!

First time at a Zizzi's - really enjoyed it - special mention to Faral who looked after us 👏

If you’re on the lookout for an authentic Italian dining experience that will leave you craving more, this restaurant is an absolute must-visit! From the moment we walked in, we were welcomed by warm lighting, the mouthwatering aroma of fresh dough baking, and a cozy, inviting atmosphere. But what truly elevated our evening was the incredible service from Kam, our waiter. Kam was the perfect blend of friendly, attentive, and professional. He greeted us with a genuine smile and made us feel like honored guests. Throughout the evening, he was always one step ahead—refilling our drinks before we even noticed they were low, making stellar recommendations, and ensuring everything from appetizers to dessert was flawless. It’s clear that Kam has a passion for hospitality; he treated each table like family, creating an atmosphere that felt both relaxed and elegant. Now, let’s talk food—wow! The pasta dishes were perfection. We ordered the handmade mushroom with truffle cream sauce, which was rich yet delicately balanced, and the classic spaghetti prosciutto carbonara, which was a masterclass in simplicity and taste. Every bite of pasta was cooked al dente, just as it should be. As if that weren’t enough, the pizza stole the show. Thin, crisp crust with the perfect amount of chew, topped with vibrant San Marzano tomatoes, fresh mozzarella, and basil—pure bliss! Kam’s recommendations also extended to the wine list, where he suggested a bottle of Montepulciano that paired beautifully with both our pasta and pizza. He even surprised us with a complimentary dessert to finish the evening—a creamy tiramisu that melted in our mouths. Dining here wasn’t just about the food (although it was incredible); it was about the experience. Kam’s kindness and thoughtful service made us feel like we were dining at a friend’s home, not just at a restaurant. It’s rare to find a place where the food and the hospitality are equally exceptional, but this restaurant nails it. We’ll definitely be back—and next time, we’re bringing more friends. If you visit, ask for Kam. You’ll thank me later!

Lovely friendly staff looked after very well expecially Joe . Lovely pot of tea for two very refreshing good way to start our day before our cruise.

Parul provided service with a smile

Really switched on restaurant. Real buzz about the place. Service brilliant. Food is not cordon bleu but it’s not aiming to be. Well worth a visit.

Mia was an excellent host. Well done Mia! A great asset to your team at West Quay restaurant.

Lovely food and drink, brilliant service by Sophie.

Brilliant service provided by Sophie and great food.

Went to Zizzi today to celebrate my birthday as well as wedding dress shopping and had a lovely time. Served by Joe who even gave us a bottle of bubbly on the house to help us celebrate - thank you! Brilliant food and brilliant service.

It’s always lovely to eat at Zizzi’s in Southampton. I come here often when the ships docks and Lienite is always friendly with very good customer service skills. I recommend this place to all my friends and guests onboard the ships as well.

Excellent venue, great food and service. We'll be back.

Lovelt welcome Lienite she explained the offers and showed us the zizi point scheme. The food was lovely would recommend to anyone

Lienite was excellent, the service she provided was exceptional

Really speedy service - Kam was excellent and attentive without being intrusive. Food was really good too!

Lovely food, great service our waitress was Sophie x

We attended for a birthday. We had one person with us who was Celiac which they catered for very well. Our server Sophie was very friendly and made our time more enjoyable.

Lovely food and great service. Very helpful and informative about allergies. Would definitely recommend!

Thank you kam for being attentive with my alergies

Lienete made as feel special. Thank you.

Great service from Kam- super helpful and lovely service. Really great experience

Kam was the best and told us about the garlic bread

The service was friendly and efficient. They were very accommodating of the needs of the group.

Great service from everyone, especially Kam!

Fabulous, our waitress Mia was lovely, very friendly and attentive.

Mary was our waitress and was very friendly and helpful

Had lunch here and the food was super good and the staff were super and friendly. Great atmosphere and thanks to servers Joe and Letti who made it a great visit

I was in Zizzi restaurant a few days ago with some friend. What a lovely place. We got served by a gentleman named Kam. Thanks you very much

Great service from Kam! Food was lovely!

The food was great and the service was fantastic, my server Kan was very attentive to my table and my drink was never empty with such quick service.

I have Had an amazing dinner at Southampton, the staff was very attentive and friendly. Special thank you to Joe, Kam, Danie and Angharad. Thank you so much for the great evening and I will be definitely back! Well done for the great teamwork ☺️

Fantastic service from Kam, food was served swiftly and hot.

We had a lovely experience, food was quick, hot and fresh. Service was amazing, we were served and looked after by Kam who was attentive! Great experience had by all 😊

calm atmosphere, clean and well put together, Kam was fast with serving and making sure we were looked after ☺️

Just walked in from the rain, lovely polite staff (served by Kam) meal was lush. thanks again 😆

Food was good and fast, and Sophie was absolutely lovely all night!

We had Mary as our waitress and she was a very kind, funny and bubbly girl. Would recommend her to anyone.

I recently visited Zizzi in Southampton, and overall had an enjoyable experience. We didn’t book as it was a spontaneous visit, so they only had outdoor seating - but it was a nice evening so it was a nice spot to sit and enjoy some food. I had Calamari to start, which was not a bad starter, but it was quite flavourless without the dip. The main was a Rustica Wagyu Royal, which was a new addition to the menu - and it was delicious. It was spicy, smoky and slightly sweet, which was an absolute winner. The service was good, although it became somewhat slow at the end, to the point we gave up ordering dessert. Overall, it was a nice spot for dinner, and if you’re looking for a tasty Italian in Southampton - Zizzi is a good choice.

Fabulous meal and customer service from Sophie this evening. Sophie was very helpful and accommodating

Lovely place to eat. Great food and atmosphere

Brilliant place, so helpful. Special mention to Angharad who was so helpful . She seemed to run around everywhere but always with a smile. Lovely girl

Second visit here and we returned as the food and service were so good! Today was no different! Staff were all lovely and the food was beautiful and well presented. We will definitely return here again!

I love it !!!!! Amazing atmosphere , food even better and our server Sophie was super sweet and helpful and took great care of us !! Definitely recommend

Kam was really nice and healfuly gay

Possibly the worst pizza I have had for a while. The crust was brittle, the pizza was cold, the toppings were sparse and clearly placed without any care. Shocking, I'll never get pizza from here again. If you are going to run a restaurant, at least take some pride in your food.

The vibes have potential to be incredible, the building is STUNNING but the loudness and the chaos inside makes for an unrelaxing experience. My group and I were all struggling to hear each other speak which wasn’t fab. Very crowed space with little space between tables (am a wheelchair user)

We came as part of a large group (25 people) and we were so well looked after. Food came quickly and was so tasty. Joe looked after us all night and was very knowledgeable about food and drink. And the rainbow lasagne is one of my absolute favourite vegetarian/vegan meals in the whole city.

Went to celebrate a good friends birthday with a large party of people, the service (from Joe), was excellent and the food came out pretty quickly considering the number of people! Food was good quality, standard zizzi fare, vibes were on point, would recommend for large groups!

Joe was a great server!! We had a big party and he did a great job!

Great time, Kam served us fast and we got our favourite seats!

Very good food (from an italian) - would recommend the pizzas over anything. We came at a quieter time but it was still brilliant service from Kam. Highly recommend !!

Went here with family staff were very friendly we were served by kam who was very helpful. The food was really nice and well presented.

Mary served us and was a new member of staff. We all just wanted to let her know how amazing her service was. She was cheery, friendly, nothing was to much (even though I'm sure it all felt a bit much considering the size of our party!) Thank you!

The food was good, especially the mozzarella garlic bread and the salmon salad. The service there was also very great, especially our server Jen who was pretty friendly and quick with our order.

Very good service, nice atmosphere, delicious food

I love going to this place, the food is delicious and the service with Lienite was absolutely great!! Definitely going back xx

Went with my family for a meal, really nice place, the Waitrose was exceptional, very professional and helpful. I would give 10 stars just for the service!!

Went with a friend to Zizzi's for the 1st time yesterday, was served by Lienite, she was Amazing, really funny as professional. The food was OK, not what I was expecting for an Italian restaurant.

Love the food, the service was great with Lienite. Great place to go.

The atmosphere was really relaxing and our waitress Mary was very friendly and extremely helpful ! All the food was really good and also the dessert was absolutely delicious !

Leticia was lovely great service and super friendly!

Amos was fab. He understood our gluten allergies & gave us advice. Lovely meal & atmosphere. Thank you

The place was cozy, and Jen, the person who served us was outstanding and easygoing to speak to. The food was pretty okay; the pasta was dissappointing. However, above all, i would be happy to recommend to family and friends. Thanks for Jen for being polite and courteous. See you soon. JD.

Amazing service, we was very well looked after Thank you Mary !!

Very nice venue, the staff are so helpful and really will go out of their way to make it a great experience for you. The food was lovely, wasn't to keen on the garlic bomb starter for summer but not going to hold that against the place as that is my opinion on tast. The drinks are brilliant and always served with a smile. I'd recommend dining here if you have anyone in your party with an allergy, the staff are brilliant at sorting out the menu to be suitable to the needs. Fantastic place!!

Andy was brilliant and sorted out large awkward party out very well thank youj

Amazing food and service, Kam and Leitte where amazing and very friendly, would recommend highly

I ordered two pizzas today and they both were over done and were totally black on all the sides. So, had to take the outer crust off the pizza because they were burnt and was left with nothing much to eat. Really disappointed.

Jen our waiter was lovely!!! Food was delicious too!

Jen!!!!! is my queen!! she is the best and i love her. food is so good too

Out of hot chocolate and mocha. This wouldn’t be any problem if it weren’t for the surly manner in which the news was delivered. Food greasy and bolognese cold. Second choice of drink took ages to come and syrup shot missing. Was then told after paying the bill that payment hadn’t gone through. It had. 🤦‍♀️

Visited this Zizzis a few times and the staff are always helpful and polite even when busy. The food is always delicious.

Kam was our server this morning for lunch, me and my mum went for a birthday treat and he was efficient with our orders yet was cheery and warm around us and spoke to us like equals. We had the wagu and prawn pizzas and it was quick, tasty and not oily or heavy. Well worth it.

the food was perfectly cooked and the service was impeccable.

Food good and good value as currently doing 3 courses for £50. Service varies from too quick between starter and main to non - existant after waiting 40 mins for our dessert. Had to ask 3 times for tap water. Not impressed. Just as well service is optional as we didn't pay the service charge. Doesn't help that Zizzi is difficult to find as it's only accessible via the shopping centre walkway.

Staff abrupt and unfriendly, food very good

Great service by Jen and Vicky today! Letty helped too with some great service.

Jen was really lovely and friendly and vicky was amazing and helpful for her first day!!

Very friendly and helpful staff very nice

Kam was great from the moment we arrived to when we left, lovely food great atmosphere 👍🏼

We had a brilliant service from Jen. She was so cheerful, helpful and efficient. The manager was very accommodating and dealt with a little issue swiftly and fairly.

26.06.24: Able to accommodate really easily our dietary requirements (one gluten free and another dairy free) Jen was really attentive, able to sit outside on a sunny day…happy days UPDATE 24.07.24 what a shame, less than a month after leaving a glowing review we experienced poor service this evening which left a sour taste about this place. We had an obnoxious waitress, then another that didn’t know how to serve us with our intolerances, and had to wait 15mins to get some beers which in the end we cancelled because we finished our pizza…the manager which served us was nice, pity we couldn’t say the same about the rest of the team on this occasion…was it a one-off??

Courtney, Jen and Amos were absolutely brilliant. Very accommodating to our large group when we turned up unannounced and made us feel very welcome

We have the most lovely time. Jen was amazing. Great food, drinks and service.

We loved our meal at Zizzi. Jen went above and beyond to make us feel welcomed and special tonight. Thank you Jen for a great service! We’ll be back again. 😄

Jen was absolutely lovely! Thank you! X

Mia gave great service. Rectified our drinks order straight and was very friendly

What a fabulous experience today and so well looked after by the amazing Jen and Danni. Nothing was too much trouble. Keep up the great work.

Kameron was really helpful! Super friendly, lovely place to go for lunch

Thanks to Joe ! Great service food and as 👌🏻

We had a great meal in Zizzi in West Quay in Southampton last night. The manager kindly seated the five of us even though we hadn't had time to book beforehand. We were looked after by Jen and she was friendly & professional. The whole dining experience was excellent!