Based on 1.946 opinions finded in 2 websites
Based on 1.946 opinions finded in 2 websites
Nº 343 in 876 in Southampton
Nº 14 of 32 Italian in Southampton
Opinions
Our first trip to Southampton as boarding a cruise the following day. Had a stressful train journey due to trains being cancelled so arrived late and tired. We decided on Zizzi as always nice food and close to hotel. As both of us were full of cold and tired we ordered a takeaway at the restaurant and opted to wait outside due to our coughing and a full restaurant. An employee came out with the order and insisted it was on the house as we had waited longer than we should have. He wouldn't even accept a tip. After a long day this was such a lovely gesture and just shows how much the restaurant pride themselves in customer service. Beautiful pizzas hit the spot.
Laura Halinik . 2024-12-29
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Leticia smashed it. Fantastic waitress. Deserves a rise. Banter is next level, always checking in and quick service. Fantastic.
Gemma Attwood . 2024-12-28
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Worst food experience I’ve ever had to endure! Service was poor, food had missing items, drinks were poured with half mixers but changed for full bottles so had to ask for outstanding mixers. Totally feel I’ve been robbed even tho they gave us a 1 meal deduction £27 on a £350 family meal. And to top it all I’m still hungry so a total disaster
Paul Johnatho . 2024-12-24
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Had a lovely work meal here last night, we just wanted to give a shoutout to our waitress Mary, she was super lovely and bubbly!
Imogen Wilson . 2024-12-24
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Thank you Angharad for excellent service and adding to the experience
Carl Regular . 2024-12-23
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Angharad was very friendly, would come again
Cormac Wilton . 2024-12-22
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Angharad provided a fantastic service for our group - sorry for putting up with us!!
Josh Malin Racing . 2024-12-22
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Angharad was good would come again
Jake Corke . 2024-12-22
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Had a amazing time last night with friends
Paddy Ogram . 2024-12-21
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It's a shame this was the second time I went here and I was disappointed again. The food was so bland and not much to it at all I'm surprised the restaurant is opened too be honest .
Kristina Jelitko . 2024-12-21
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Amazing place. Good reception and attention at all time with food and everything we needed.
Geovana Simao . 2024-12-20
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We had a fantastic dining experience, thanks to our server, Joe. He was friendly, attentive, and provided great recommendations. His knowledge of the menu and excellent service made our meal truly memorable. We’ll definitely return, hoping to be served by Joe again. Highly recommend his service!
Luke Dixon . 2024-12-20
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Very friendly staff especially Parul with excellent customer service.
Rei Andama . 2024-12-20
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We have visited several times, with varied experiences. This time we really enjoyed the food.
Lisa Wolf . 2024-12-19
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Amazing food and amazing service by Joe!
Jodie Shephard . 2024-12-19
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As a group of 5 mums we wanted to catch up and dine. It’s our first time to zizis and we had such a lovely evening. Food was amazing, waiter was great. Thank you zizis keep up the good work
Donna Bean . 2024-12-19
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Best Zizzis we have ever had. Christmas set menus has been amazing this year and staff in Southampton were lovely and accommodating.
Lara Retallick . 2024-12-19
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Parul was so lovely and helpful
Kym Murray . 2024-12-19
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Great service from Giorgia, Amos and Joe, tasty food
Hollie B . 2024-12-18
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Great service and food from Angharad and the team. Thank you
Dan Matthews . 2024-12-18
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The food is great! Parul’s service is amazing! Hope next time in Zizzi!
龚宇琦 . 2024-12-18
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Amazing service from Kam he was polite and provided very good customer service
Jordelle Giles . 2024-12-18
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Ran out of the gnocchi and the substitute was overcooked. The bruschetta should be toasted bread, not slightly warmed. The serving staff were very good, trying their best to find substitutes.
Mary Kuncaitis . 2024-12-18
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Joe was great! Lovely food and atmosphere!
Florence Storey . 2024-12-18
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Lovely last minute Saturday evening visit at Christmas time...managed to squeeze us in even though packed out. Food was fabulous and plentiful, recommend mushrooms brandisi and the garlic bread on a long wooden platter. Desserts lovely. Service was great, even though packed out with parties. Lovely atmosphere for a restaurant I wasn't keen on visiting as a chain. Set Christmas menu was good value. Will be back next year.
Dawn Pearman . 2024-12-15
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Good food, lovely service from Mary
Roxy Palmer . 2024-12-15
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Moiz provide a great and fast service!!
saw cp . 2024-12-15
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Moiz was as really attentive and lovely, great service and food. Definitely recommend
Freya Hannaby-Lee . 2024-12-15
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Lovely atmosphere and great service from Mary. Thank you :)
Jodie Hearne . 2024-12-15
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We really enjoyed our meal and our waitress was very welcoming, smiley and friendly - thank you Mary :)
Clare Sztypuljak . 2024-12-15
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Just went here. Ordered olives, which came pitted. I didn't enjoy having to spit the pit out of my mouth everytime I want to eat one. Ordered calamari. Came out with a hair in the sauce. Sent it back. No apology, they didn't come back. Second time (arrived unannounced) can't wait... Straight away I found a hair cooked in to the calamari this time round. Literally hanging out of the batter. No apology and we had to ask for it to be taken off the bill, which a response of "ill just take it off the bill", which was given with attitude. (At this point, id be offering a customer a free desert or total bill discount. I mean two lots of hair...). Had a pasta meatball main, which came out the size of a kids portion. It had no substance, barely any sauce, no veggies and just 3 meatballs slapped into a plate of pasta. For £19 it was disgraceful. Would not recommend this service or food to anyone.
Alex Stickland . 2024-12-14
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Manager Joe had an immediate smile on his face when we entered and we barely spent a second waiting to be seen even though there was a very (50+?) large Christmas party going on. He was extremely friendly annd accommodating - even offering suggestions to us - and our food came out very fast even with the large party ahead of us. 64926/10 give Joe and his staff tonight a raise.
Natasha Fountain . 2024-12-12
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Great food! Extensive Christmas menu at a reasonable price. Great service. A bit a draft by the window, but overall amazing!
Manuel Fernandez . 2024-12-12
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Joe gave amazing service, definitely would come again.
Jamie . 2024-12-11
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Joe was FANTASTIC, genuinely lovely. Really took care of us, a testament to the team
Linzi Agnew . 2024-12-11
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Had a lovely meal here tonight, food was great and service by Joe was fab!
Molly W . 2024-12-11
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Amazing food, lovely atmosphere an Joe was lovely
Hannah Wilkins . 2024-12-11
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Lovely food, amazing portions, great service. Thanks to the team for making our Xmas lunch so much fun.
Stuart Hunt . 2024-12-11
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Went for lunch today and everything was great, service was great from Leticia who was really nice. Food was amazing and came out in good intervals.
hayden jeffs . 2024-12-10
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Great food and service by Leticia. Not too busy.
Jamie Palmer . 2024-12-10
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I am a solo visitor working away, I was immediately greeted by Kam when I entered and taken to a table big enough to cope for my huge coat etc. The attentiveness of the team was amazing and I was very well looked after by Kam! The food was delicious and hot! Loved every minute of it! Well done all!!
Alfie’s World of Adventures . 2024-12-09
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We were a large group of 32 people and I was so impressed with how quickly and efficiently Zizzi’s staff got the food and drinks out. They were on top of everything and nothing was too much bother. Thanks so much, you truly were amazing!
Lizzie Eyres . 2024-12-09
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We had to wait a few minutes as we hadn't booked a table but the staff were so lovely and as quick as they could be. Excellent food and drink as usual.
Jake Hjerling . 2024-12-07
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A group of 12 of us had a Christmas meal on a busy friday night, service was excellent from the courtesy call about our booking the day before to the great table service from Nicky during the meal. Food was really good and we all had a great time! Thank you
Alison McCormack . 2024-12-07
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Service was amazing from Mary! My dish was a bit bland but other than that the food was great. My wife has a gluten allergy and the menu for that was brilliant. Mary made up for the bland dish with her enthusiasm and kindness! Would recommend!
Jack Evans . 2024-12-07
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My family and I had a delightful meal at Zizzi’s in Southampton. I am gluten free, and usually feel I need to apologise in advance for being awkward/difficult for the staff, but the guys who serviced us were incredibly kind and put me at ease. It has been a long time since I have comfortably eaten a pizza, and this one (rustic pig) was absolutely delicious! The pizza has split, with two distinct, but complimentary flavours. We had my year old niece with us, who had a pasta dish from the Bambini Menu, and I have never seen her eat so much, and with such enthusiasm.
Suzy Jack . 2024-12-07
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Massive portions even though it was a set Christmas menu, fantastic, friendly and fun service - Giorgia was an absolute star. She put up with some silly drunks having a laugh :) thank you!!
Letitia Hamilton . 2024-12-06
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Brilliant experience, Kam and the team were all lovely. Fantastic for gluten free food and all very knowledgeable on allergies. Looking forward to visiting again when back in Southampton, had a great meal!
Alex Lee . 2024-12-06
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Fast service and friendly staff. Food was delicious
Chris Rose . 2024-12-06
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Food was amazing as usual and service was great by Parul, always very helpful too
Luke Lee . 2024-12-06
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Loved it, Girogia served great wine from New Zealand. It was the best time! Give her a pay rise!
Aidan Snell . 2024-12-05
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Kudos to Giorgia. She is a blessing to Zizzi! An incredible server and born hostess. Hope to return and will definitely ask for her to be our server! Thank you and I hope your excellence is rewarded.
Kelly W . 2024-12-05
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Lovely meal, hadn't booked but got us seated. Very festive in there. Was going to have a wingstop but the queue was so long. Glad we went to Zizzi instead.
Judith L . 2024-12-05
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Absolutely enjoyed my meal. Service was fantastic. Very accommodating for large groups. Giorgia’s service was amazing. ☺️
Daisy Goldsmith . 2024-12-05
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Service was fast and food was great with big portions. Our waitress Giorgia was amazing waiting on our table of 27 for our work christmas dinner!!
Ellena Coleman . 2024-12-05
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Giorgia made my night, absolute legend. Kept the food coming, great times
J B . 2024-12-05
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Greeted with a friendly welcome, The atmosphere was very relaxed and that made the evening very enjoyable. Food was great as always!
Aaron Gilbert . 2024-12-04
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The waitress was fantastic. Due to an overcomplicated voucher system (not Zizzi but highstreet vouchers) she was super patient and took her time. Excellent customer service.
Paul Lawler . 2024-12-04
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Lovely pizza place, I can highly recommend it for vegetarians. Our waiter Joey was extremely friendly and obliging.
Sarah E . 2024-12-04
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Nice food for a chain, don't always get it right but more often than not. 😁👌
Neil Jones . 2024-12-03
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Kam was attentive, friendly and helpful.
Dee Johnson . 2024-12-02
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Parul was a very helpful and lovely.
Chaaya Shah . 2024-12-01
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Our server Kam was good and attentive. Overall nic experience.
Weronika Owca . 2024-12-01
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We arrived late and Parul was very helpful so we were very well looked after
Michael Brooksbank . 2024-12-01
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Gluten free food was a bit of a let down, looked burnt and felt greasy, was also way smaller than my partners normal food for the same price. Other than that service was great, thank you Parul :)
Aaron Rendell . 2024-11-30
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We had a very nice experience and our server Kam was very friendly and helpful
Jena juggins . 2024-11-30
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Thank for amazing service team thank you Amos and staff
Sophie Moore . 2024-11-30
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Party of 8, 6 being kids (5 - 11) and our host Parul was very accommodating and patient. Great food, great host
Danny H . 2024-11-30
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Staff were very friendly and attentive. Food was great.. only thjng that could have been better was the sauce on the mac and cheese side could have been a little thicker... but that's more of a preference.
Saffron Taylor . 2024-11-30
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Lovely food and atmosphere, Parul was really good at service and attentive
Leanne Bulpett . 2024-11-30
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Parul gave us a good service experience. We feel comfortable and have a nice dinner time.
Yining Huang . 2024-11-29
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Excellent service from Kam, door was lovely as always
Anna Haggard . 2024-11-29
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My daughter and I have had a lovely Christmas meal, the food was delicious, the decorations made the atmosphere cosy.
Amanda Mallandain . 2024-11-29
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Great service by Joe. Amazing food and fab atmosphere; will definitely be returning!
Claire Norman . 2024-11-28
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Went for a friend birthday it was really fun.
Angelyni Marangoni Levere . 2024-11-28
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Amazing service, thank you Lienite
Kathlyn Joy Mancera . 2024-11-28
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Lovely food, nice atmosphere, be aware Tesco vouchers don’t work here
Jo Thomason . 2024-11-28
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very good and place has good ambience
Megan Denelle . 2024-11-28
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Visiting Zizi at night after visiting the Christmas Market in Southampton. Nothing too much trouble. A very friendly and warm welcoming service. They served a drink with a bowl of spicy twisted chips for complimentary, thanks. Ordered the Garlic Bomb with Chorizo and my favourite King Prawns Linguine. All in all, a very enjoyable meal with prompt service. Thank you.
Siri . 2024-11-27
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Papul was very friendly & quick service!
Vicky Chapman . 2024-11-26
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These guys blew us away with the service! We booked for 16 x 10yr olds to celebrate a birthday. I'd arranged a pre order and the meal went so smoothly, they couldn't have done anything more. They treated the young people so well. I'd given them a cake and they added candles and served it to the birthday girl. They were just brilliant. We were a big group in a full restaurant. Hats off to the team, a brilliant experience.
Gemma Mills . 2024-11-24
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Served by Giorgia, great service, great food would definitely go again!
Ethan Lines . 2024-11-23
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Our sever, Parul, was lovely to us and made us feel very welcomed to Zizzi's
Melissa Gould . 2024-11-23
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Service was fine. Dined early to avoid the crowds so there was plenty of staff around seeing to our needs. We had several servers look after us
Wayne Ashenden . 2024-11-23
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Nikita had provided a wonderful service
Krishnaraj Giridharan (Krish) . 2024-11-21
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We had a very nice work dinner here on Monday. The food was delicious, and the service was outstanding. Leti was incredibly helpful, she assisted us with all the queries and the booking process in the week leading up to the event, which made everything so much easier. On the night, Dani and Georgia provided excellent service at both the table and the bar, and Leti was fantastic with the table service as well. Thank you all for making our evening such a success!😊
Tania . 2024-11-20
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Kavya was very helpful and friendly, she really made the whole experience!
Ollie Brown . 2024-11-19
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We had a really good meal and the service was great a Zizzi Southampton. Thanks to Giorgia
Matthew Poplett . 2024-11-19
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I shared an amazing lunch with my husband.
Cody Liversage . 2024-11-19
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Kat was great and so helpful, friendly , really good energy , give her a pay rise and also other waitress whose name I have forgotten was awesome too. All awesomeness all round xxxx
Ben Godfrey . 2024-11-18
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Georgia looked after us great 👍
S James . 2024-11-18
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Leticia was very friendly and provided a great service, food was really nice
Francesca Roodhouse . 2024-11-18
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Giorgia, Leti, Dani were amazing
Hanuushah Vizabaskaran . 2024-11-18
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Food was very nice, service was excellent particularly Leticia who was very friendly
Joby Reeves . 2024-11-18
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Kat our waitress was genuinely phenomenal despite it being a busy Saturday night. She was so polite and very attentive!
Emily Finnegan PT . 2024-11-17
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Very friendly staff and lovely food.
Millie Paynter . 2024-11-17
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Angharad served us this time and was helpful and friendly. The food was great and everything was served in a timely manner with a smile. The whole team working this evening were attentive and friendly. We actually got seated in Osteria, looked at the menu and decided Zizzi had a better choice, so we walked out! I'm glad we did!
Tracy Williams . 2024-11-17
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Really great service and food. Our waiter Wilf was so friendly.
Emma Fairhead . 2024-11-17
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We were greeted by Angharad and she gave us the choice of tables and our menus. She was very friendly and we felt very welcome. The food was delicious and the service excellent. Angharad was very accommodating when we wanted to share a dessert and we couldn’t fault the service we had. Thank you.
Pamkey “Pamkey” . 2024-11-17
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Had a lovely meal at Zizzi Southampton, food was delicious, service was quick and friendly, Angharad was lovely and friendly, will visit again when back in Southampton.
lindsay weekes . 2024-11-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Speed of service good due to only a few tables. Food did not have much flavour, the steak had to be sent back to the kitchen as it wasn’t cooked to our request, the second steak again, not cooked to our request. Advised the waiter of this, both the waiter and the owner were very confrontational and quite frankly rude to paying customers. Would not recommend, only because of the staff, more so the owner of the restaurant. I can see from other negative reviews the replies are confrontational, so I’d expect a response in a similar nature although I am only stating my honest reviews for the overpriced food they are offering.
923 Opinions
We have been here a number of times, as my family likes going there for some unknown reason to me - likely the free meal you are supposed to get on your birthday. The food was average, which is why I have given 2 stars but the rest of it was a shambles. The restaurant was dead, which is kind of telling! When we arrived our table had been booked for 2 people, while we had booked for 10. The service was really poor, the lady who served us was not around half the time to serve us but rather outside smoking and I felt just not professional. Then when we came to pay, we asked for the free meal as advertised on their website (photo attached) and she refused, saying that they had stopped the deal. Really poor, you advertise to get customers in an then refuse when the come to pay! Will try hard to not return in the future.
826 Opinions
Clean and tidy but had a cheap feel. Serviettes disintegrated on the first use. Penny pinching! Service was very good but the food wasn't great. The house burger was apparently good but the chicken burger was tiny. The roll was fine and nice salad filling and accompanying salsa. Side salad excellent. Chips were unseasoned and there was no salt and pepper on the table. Penny pinching again. Ketchup came in those little sachets which, even as a man, I find tricky to undo without making a mess. Didnt have brown sauce. Penny pinching. Wouldn't take much to improve to a better standard