Based on 1.882 opinions finded in 2 websites
Based on 1.882 opinions finded in 2 websites
Nº 343 in 876 in Southampton
Nº 14 of 32 Italian in Southampton
Opinions
Our server Kam was good and attentive. Overall nic experience.
Weronika Owca . 2024-12-01
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Party of 8, 6 being kids (5 - 11) and our host Parul was very accommodating and patient. Great food, great host
Danny H . 2024-11-30
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We had a very nice experience and our server Kam was very friendly and helpful
Jena juggins . 2024-11-30
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Staff were very friendly and attentive. Food was great.. only thjng that could have been better was the sauce on the mac and cheese side could have been a little thicker... but that's more of a preference.
Saffron Cole . 2024-11-30
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Lovely food and atmosphere, Parul was really good at service and attentive
Leanne Bulpett . 2024-11-30
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Gluten free food was a bit of a let down, looked burnt and felt greasy, was also way smaller than my partners normal food for the same price. Other than that service was great, thank you Parul :)
MezzTrap . 2024-11-30
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Thank for amazing service team thank you Amos and staff
Sophie Moore . 2024-11-30
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Excellent service from Kam, door was lovely as always
Anna Haggard . 2024-11-29
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Parul gave us a good service experience. We feel comfortable and have a nice dinner time.
Yining Huang . 2024-11-29
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My daughter and I have had a lovely Christmas meal, the food was delicious, the decorations made the atmosphere cosy.
Amanda Mallandain . 2024-11-29
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Lovely food, nice atmosphere, be aware Tesco vouchers don’t work here
Jo Thomason . 2024-11-28
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Great service by Joe. Amazing food and fab atmosphere; will definitely be returning!
Claire Norman . 2024-11-28
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very good and place has good ambience
Megan Denelle . 2024-11-28
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Amazing service, thank you Lienite
Kathlyn Joy Mancera . 2024-11-28
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Went for a friend birthday it was really fun.
Angelyni Marangoni Levere . 2024-11-28
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Visiting Zizi at night after visiting the Christmas Market in Southampton. Nothing too much trouble. A very friendly and warm welcoming service. They served a drink with a bowl of spicy twisted chips for complimentary, thanks. Ordered the Garlic Bomb with Chorizo and my favourite King Prawns Linguine. All in all, a very enjoyable meal with prompt service. Thank you.
Siri . 2024-11-27
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Papul was very friendly & quick service!
Vicky Chapman . 2024-11-26
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These guys blew us away with the service! We booked for 16 x 10yr olds to celebrate a birthday. I'd arranged a pre order and the meal went so smoothly, they couldn't have done anything more. They treated the young people so well. I'd given them a cake and they added candles and served it to the birthday girl. They were just brilliant. We were a big group in a full restaurant. Hats off to the team, a brilliant experience.
Gemma Mills . 2024-11-24
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Our sever, Parul, was lovely to us and made us feel very welcomed to Zizzi's
Melissa Gould . 2024-11-23
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Served by Giorgia, great service, great food would definitely go again!
Ethan Lines . 2024-11-23
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Service was fine. Dined early to avoid the crowds so there was plenty of staff around seeing to our needs. We had several servers look after us
Wayne Ashenden . 2024-11-23
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Nikita had provided a wonderful service
Krishnaraj Giridharan (Krish) . 2024-11-21
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We had a very nice work dinner here on Monday. The food was delicious, and the service was outstanding. Leti was incredibly helpful, she assisted us with all the queries and the booking process in the week leading up to the event, which made everything so much easier. On the night, Dani and Georgia provided excellent service at both the table and the bar, and Leti was fantastic with the table service as well. Thank you all for making our evening such a success!😊
Tania . 2024-11-20
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We had a really good meal and the service was great a Zizzi Southampton. Thanks to Giorgia
Matthew Poplett . 2024-11-19
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Kavya was very helpful and friendly, she really made the whole experience!
Ollie Brown . 2024-11-19
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I shared an amazing lunch with my husband.
Cody Liversage . 2024-11-19
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Food was very nice, service was excellent particularly Leticia who was very friendly
Joby Reeves . 2024-11-18
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Kat was great and so helpful, friendly , really good energy , give her a pay rise and also other waitress whose name I have forgotten was awesome too. All awesomeness all round xxxx
Ben Godfrey . 2024-11-18
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Georgia looked after us great 👍
S James . 2024-11-18
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Leticia was very friendly and provided a great service, food was really nice
Francesca Roodhouse . 2024-11-18
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Giorgia, Leti, Dani were amazing
Hanuushah Vizabaskaran . 2024-11-18
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Very friendly staff and lovely food.
Millie Paynter . 2024-11-17
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Angharad served us this time and was helpful and friendly. The food was great and everything was served in a timely manner with a smile. The whole team working this evening were attentive and friendly. We actually got seated in Osteria, looked at the menu and decided Zizzi had a better choice, so we walked out! I'm glad we did!
Tracy Williams . 2024-11-17
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Really great service and food. Our waiter Wilf was so friendly.
Emma Fairhead . 2024-11-17
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Kat our waitress was genuinely phenomenal despite it being a busy Saturday night. She was so polite and very attentive!
Emily Finnegan PT . 2024-11-17
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Had a lovely meal at Zizzi Southampton, food was delicious, service was quick and friendly, Angharad was lovely and friendly, will visit again when back in Southampton.
lindsay weekes . 2024-11-17
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We were greeted by Angharad and she gave us the choice of tables and our menus. She was very friendly and we felt very welcome. The food was delicious and the service excellent. Angharad was very accommodating when we wanted to share a dessert and we couldn’t fault the service we had. Thank you.
Pamkey “Pamkey” . 2024-11-17
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Kat was amazing, very friendly and attentive. Thank you for a wonderful meal
Pippa Velazquez . 2024-11-16
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Great food, food came out quick, served by Kat and was excellent service!
Oliver Brown . 2024-11-16
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Amazing waitress - Giorgia. She was great Food was also good and quick despite being very busy
kate Longbottom . 2024-11-16
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First time eating at zizis and the food was amazing
Sarah Henry . 2024-11-16
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Kat was a lovely waitress and I really enjoyed my date.
Ana Smee . 2024-11-16
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We had a great time at Zizzi, Kavya served us and she was lovely! And the food was delicious! Thank you!
Ella West . 2024-11-16
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Giorgia was polite and very welcoming
Sharna Vear . 2024-11-16
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Lettie and Kat were the perfect hosts and servers of fabulousness. A nice chilled family catch up with food and drink in all varieties and these girls were available for any needs and were just perfect. Many thanks to you both for a perfect visit.
Lala BeeGee . 2024-11-16
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Our waitress Kat was fantastic today, so patient and personable… a pure asset to Zizzi’s
Leon Parkinson . 2024-11-16
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The food was amazing and the service was even better, our server was Mary and she was so friendly and super helpful!
Becky Calloway . 2024-11-16
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Wonderful meal had, good atmosphere and fantastic service from Kat
Helen B (Helz) . 2024-11-16
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Very nice, very spice, 15 thumbs up.
Steven Kelly . 2024-11-15
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Great food and service. Giorgia took our order and quickly brought our drinks and our salad and pizza were delivered about 5 minutes after our drinks thanks to Lexi. Good job girls
Jim Godlien . 2024-11-15
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Italian food is my favourite and they didn’t disappoint. The servers were lovely. They complemented my outfit and gave a teaspoon for my desert. Thank you for your great service. <3
Jay Jones . 2024-11-15
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Never disappoints!! Such good service form zavya (forgive my spelling) and another beaut brunette girl with glasses on her head!! Food was as good as always, drinks were banging! 100% recommend the passion martini
tabs hastings . 2024-11-15
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Angharad was very helpful and polite
Mark Sones . 2024-11-15
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Amazing food, our server the lovely lienite provided us with amazing service and did not disappoint! 🩷
Mary Long . 2024-11-15
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Was very loud due to big party, but overall good experience. Made to feel very comfortable regarding needing a gluten free meal
Laura Gulliver . 2024-11-15
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Georgia was lovely, great service, can’t complain at all!
Tommy Hunt . 2024-11-15
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Waitress was lovely, food was good, alcohol was nice
Harry Page . 2024-11-15
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Amazing food and our server Lienite provided us with great service loved it ❤️
Abigail Khasandi . 2024-11-15
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The food was delicious and we were able to customise it according to our dietary requirements. Georgia (our serve) was absolutely fabulous!
T Jain . 2024-11-14
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The food and service were excellent. We will come back when we are next in town. With loyalty card I got 25% off. Lienite was very helpful.
Jacky Bushrod . 2024-11-14
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Giorgia was lovely and gave us a great service
Emma Patel . 2024-11-14
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Lovely meal for my friends birthday thank you Georgia for amazing service.
Louise Buxcey . 2024-11-14
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giorgia is lovely , thank you for the wine xx
Sammie Lawrence . 2024-11-14
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Georgia was a Really kind waitress very on it seemed busy but attentive especially with allergies
Paige Mulleman . 2024-11-14
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We had an excellent meal, staff were great. Joe was super helpful, advised us on the menu
Karla Williams . 2024-11-12
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Zizzis has always been our favourite restaurant to visit!!! This time was made especially special by Leticia. She is always on hand to get anything we need or even just for a general chat. Such friendly service and delicious foods. She also remembered my partners order from a month ago! Just goes to show going the extra mile makes the experience special and rememberable ❤️ thank you so much Leticia we will definitely come back when we can see your on shift xx
katie lowe . 2024-11-12
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Georgia was brilliant, really looked after us.
Daniel Rees . 2024-11-09
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ten out of ten 5 stars honestly? top notch food, service out the wazoo! Been coming by for a few months be it date night or a quick bite before popping home on the way out of town. special shout outs to Danielle, Amos and his incredible knowledge lf dietary requirements, Chef Gianfranco!!!! All absolute stars, if you can catch all three right before it gets busy you might have the meal of your life!
Matthew . 2024-11-09
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It's delicious and there are a lot of people.
16 S . 2024-11-08
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Really nice service. Was served by Angharad and she was 10/10 waitress. Very positive attitude.
Hannah Pound . 2024-11-08
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great food, service was wonderful. our server, Giorgia, was really helpful and kind. lovely experience!
Angel Ormiston . 2024-11-08
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Giorgia was a lovely waitress and she catered to all our needs
Declan Harney . 2024-11-08
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Had a fab time, great service with Joe and Letti
Debbie Allan . 2024-11-06
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Parul and Amos were attentive and polite. Service was lovely and the food plentiful. Would higly recommend the fondue and the pulled beef Ragu
Oliver Heaven . 2024-11-05
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Kat was lovely! Super fast service and friendly.
Maisie hotson . 2024-11-03
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Kat was really lovely and went the extra distance to make sure we were comfortable and flattered us with some extra cheese!!
Harry Bates . 2024-11-03
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Kat was really sweet when taking our order and with her service
Abril Batista . 2024-11-03
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absolutely lovely meal had kat as our server was super sweet! food came out on time tasted great not too long of a wait either
Noor Houari . 2024-11-02
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Had a fantastic time there, our waiter Joe Holis couldn’t do enough for us absolutely fantastic job. Thank you for a great night. We will come again.👍🏻
Roy Larkin . 2024-11-02
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Had a lovely meal with a friend, special thank you to Kat for her great service whilst we were there
Callum Seaborne . 2024-11-02
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We went in got sat at a table then got moved as a bigger table came in. Then I got my drink and the glass had a lipstick stain on the side of it. When I asked the lady for a new glass she looked at me funny and inspected the glass. Our server was quite blunt and rude. With the food the pasta with the meatballs was very cold and rubbery, also the fudge cake was cold even though it’s meant to be a warm pudding.
Molly Dickenson . 2024-10-28
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The service and food is outstanding. Our server, Cat, was exceptional. This was her first day and she nailed it. Management was attentive as well.
Sharnett Y Garrett . 2024-10-23
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Amazing. Love the food. I like everything. Great customer service. Leticia is the best. Lovely girl. Great communication skills 👏 Bravvoo
Alex Moran . 2024-10-22
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Lovely experience, food was so nice and plenty of it, lush. The service was very friendly and Joe the Manager could not have been more helpful with his lovely smile and kindness. We will visit again for sure.
Amanda Pugh . 2024-10-22
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Had a great time at Zizzi’s! Joe was brilliant!
Declan Pugh . 2024-10-22
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Amazing service from Kathy and Amos! Such a bubbly server! I had a lovely catch with friends, the food was gorgeous
Zoe Cardigan . 2024-10-21
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Went out for food with a friend and we had amazing service from Kathy and Amos, the food was amazing. Zizis is always a go to for food when in Southampton
Cameron Godfrey . 2024-10-21
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Food was good but got refused a student discount at the end of the meal and said they don’t do them, which they do as we use the Uni Days discount with the Winchester one!
L R . 2024-10-21
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Ordered bogof classic pizza. Took 45 minutes to arrive ...both are rustic style which i hate the texture of and under cooked & stone cold. Can't get help it seems either. Wasted 20.00 second time too they've done this. Edit reply: I'm not sure what you need me to send detail wise as i ordered in the app and cannot seem to get assistance with the order.
Kate DH . 2024-10-21
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First time at a Zizzi's - really enjoyed it - special mention to Faral who looked after us 👏
Mary Cross . 2024-10-20
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Lovely friendly staff looked after very well expecially Joe . Lovely pot of tea for two very refreshing good way to start our day before our cruise.
Gary Lorton . 2024-10-19
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If you’re on the lookout for an authentic Italian dining experience that will leave you craving more, this restaurant is an absolute must-visit! From the moment we walked in, we were welcomed by warm lighting, the mouthwatering aroma of fresh dough baking, and a cozy, inviting atmosphere. But what truly elevated our evening was the incredible service from Kam, our waiter. Kam was the perfect blend of friendly, attentive, and professional. He greeted us with a genuine smile and made us feel like honored guests. Throughout the evening, he was always one step ahead—refilling our drinks before we even noticed they were low, making stellar recommendations, and ensuring everything from appetizers to dessert was flawless. It’s clear that Kam has a passion for hospitality; he treated each table like family, creating an atmosphere that felt both relaxed and elegant. Now, let’s talk food—wow! The pasta dishes were perfection. We ordered the handmade mushroom with truffle cream sauce, which was rich yet delicately balanced, and the classic spaghetti prosciutto carbonara, which was a masterclass in simplicity and taste. Every bite of pasta was cooked al dente, just as it should be. As if that weren’t enough, the pizza stole the show. Thin, crisp crust with the perfect amount of chew, topped with vibrant San Marzano tomatoes, fresh mozzarella, and basil—pure bliss! Kam’s recommendations also extended to the wine list, where he suggested a bottle of Montepulciano that paired beautifully with both our pasta and pizza. He even surprised us with a complimentary dessert to finish the evening—a creamy tiramisu that melted in our mouths. Dining here wasn’t just about the food (although it was incredible); it was about the experience. Kam’s kindness and thoughtful service made us feel like we were dining at a friend’s home, not just at a restaurant. It’s rare to find a place where the food and the hospitality are equally exceptional, but this restaurant nails it. We’ll definitely be back—and next time, we’re bringing more friends. If you visit, ask for Kam. You’ll thank me later!
Ishaan Hussain . 2024-10-19
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Parul provided service with a smile
Robert Brown . 2024-10-18
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Really switched on restaurant. Real buzz about the place. Service brilliant. Food is not cordon bleu but it’s not aiming to be. Well worth a visit.
john macmillan . 2024-10-17
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Mia was an excellent host. Well done Mia! A great asset to your team at West Quay restaurant.
Dan Lally . 2024-10-13
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Brilliant service provided by Sophie and great food.
Demi . 2024-10-12
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Went to Zizzi today to celebrate my birthday as well as wedding dress shopping and had a lovely time. Served by Joe who even gave us a bottle of bubbly on the house to help us celebrate - thank you! Brilliant food and brilliant service.
Ferne L . 2024-10-12
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Lovely food and drink, brilliant service by Sophie.
Emma . 2024-10-12
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It’s always lovely to eat at Zizzi’s in Southampton. I come here often when the ships docks and Lienite is always friendly with very good customer service skills. I recommend this place to all my friends and guests onboard the ships as well.
Alexandra Lammens . 2024-10-11
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Excellent venue, great food and service. We'll be back.
Ian Perrier . 2024-10-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Amazing place for food, atmosphere and service was exceptional!! Ordered seafood absolutely outstanding the best i have ever had. Can strongly recommend Italian in Southampton
2535 Opinions
very good food and drinks and lovely staff and very helpful, had a good overall experience and would recommend.
375 Opinions
A nice atmosphere and generally fast service. Good starters and really nice arancini. The cocktails were excellent.One main course (Hake) was very good. Unfortunately, a couple of ribs into the other main, it was realised they were for the most part stone cold. Not cooled down, fridge cold. They were sent back and another set brought back 15/20 mins later but by that stage I was no longer hungry. Upon receiving the bill, I was told half the cost of the ribs had been removed, as I had eaten half (I hadn’t). I contested this and rightly the cost was removed from the bill, however I feel that the right thing to do from the start is to not charge when food is refrigerator cold. Overall it seems like a nice establishment that could do with a bit more consistency across the menu and a little bit more thought towards how customer service is handled.
923 Opinions
We have been here a number of times, as my family likes going there for some unknown reason to me - likely the free meal you are supposed to get on your birthday. The food was average, which is why I have given 2 stars but the rest of it was a shambles. The restaurant was dead, which is kind of telling! When we arrived our table had been booked for 2 people, while we had booked for 10. The service was really poor, the lady who served us was not around half the time to serve us but rather outside smoking and I felt just not professional. Then when we came to pay, we asked for the free meal as advertised on their website (photo attached) and she refused, saying that they had stopped the deal. Really poor, you advertise to get customers in an then refuse when the come to pay! Will try hard to not return in the future.
826 Opinions
Clean and tidy but had a cheap feel. Serviettes disintegrated on the first use. Penny pinching! Service was very good but the food wasn't great. The house burger was apparently good but the chicken burger was tiny. The roll was fine and nice salad filling and accompanying salsa. Side salad excellent. Chips were unseasoned and there was no salt and pepper on the table. Penny pinching again. Ketchup came in those little sachets which, even as a man, I find tricky to undo without making a mess. Didnt have brown sauce. Penny pinching. Wouldn't take much to improve to a better standard