Bella Italia Southampton Hanover in Southampton

The waitress Brook was very lovely and friendly, super helpful. Really enjoyed it.

Ewelina was amazing, great service and lovely smile. Great food as always thank you Ewelina!

Ewelina was an amazing server, thank you

Great service, quick but not rushed service. Nice friendly atmosphere

Incredible restaurant with very friendly staff!

Had an amazing time with my family for the Bella appreciation day! Our server Evie was so lovely and catered to our every need, so massive shout out to her! Thank you! :)

We came on Bella day and it was busy. Everything still seemed calm and a lovely atmosphere. Alice was our server and nothing was too much trouble. Really pleased to hear it is a nut free kitchen.

Natalya was great and had amazing customer service . The food was also lovely and we didn’t have to wait long at all. I’d definitely recommend to anyone visiting Southampton to come here for some reasonably priced food and drinks:)

Came here spontaneously and was welcomed warmly and served very quickly. Karen was a very entertaining, chatty and informative server. Helped our friend with her Gluten Free options. What a treat to the company she was!

Given pork in a vegetarian dish. Really unprofessional

Popped in at 4:30, not many people in but staff we’re attentive and food was spot on.

Evie was great! Really attentive and polite. The food was lovely although it was VERY quiet so not much atmosphere.

Lovely food, and great service from Evie, unfortunately very quiet for a Saturday night which is why the 1 star

Really love food, Evie was attentive and helpful. But no atmosphere as it was very quiet for a Saturday night

Evie estuvo genial. Servicio de primer nivel toda la noche. Muy amable y trató a mi pareja y a mí con respeto y cortesía toda la noche. 10 / 10 recomendaría.

Good food and excellent service from Ewelina👍

Was quiet to start but turned out great! Evie was a great waitress !

evie was great tonight! came with friends and was met with excellent service and excellent food

Came for a meal with friends, our waiter Evie was lovely and the food was great!

good food, reasonable priced with friendly service

EVIE was exceptional, helpful and very kind to the entire party 🥳 thank you. Caz :-)

Alice has been a lovely attentive host ☺️

Had a great meal tonight with even better service from Evie, made the night very enjoyable

Brilliant and extremely fast service and lovely server Alice x

Evie was amazing and so helpful. Kept up with us whilst we were annoying. Amazing night out

Popped in for quick pizza and a beer before joining my ship. Quick office service. Food great. Just what I wanted. Server was excellent kept checking everything good and friendly and smiley Well done will return.

Booked a table as in town before going on a cruise. Dede was very helpful and looked after us lovely. She noticed I had left half my meal and asked if it was OK. It was a little sweet for me, she came back with a sorbet for me to clear the taste. That is proper customer service skills.

** 5 estrellas – Excelente servicio! ** Tuve una experiencia maravillosa en Bella Italia Southampton, gracias al increíble servicio de Natalia. Ella era increíblemente amable, eficiente y siempre sonriente, a pesar de que el restaurante estaba ocupado. Inicialmente intervine solo para cargar mi teléfono porque había muerto y lo necesitaba para pagar mi boleto de autobús a casa. Natalia fue tan comprensiva y acogedora — amablemente me dejó cargar mi teléfono sin hacerme sentir incómoda o avergonzada en absoluto. Su calidez y profesionalidad realmente destacaron y mejoraron mucho mi día. Un servicio excepcional como este merece ser reconocido — ¡gracias, Natalia!

**5 Stars – Excellent Service!** I had a wonderful experience at Bella Italia Southampton, thanks to the amazing service from Natalia. She was incredibly kind, efficient, and always smiling, even though the restaurant was busy. I initially stepped in just to charge my phone because it had died and I needed it to pay for my bus fare home. Natalia was so understanding and welcoming—she kindly let me charge my phone without making me feel uncomfortable or embarrassed at all. Her warmth and professionalism really stood out and made my day so much better. Exceptional service like this deserves to be recognised—thank you, Natalia!

Nice place to eat. Premium prices

Brooke was great, accommodated me and my friend even though it was late, food was great. Will be back of course, always good here

Brooke was extremely helpful and we really enjoyed our experience

Service was excellent, big up Brooke

I only come here one thing and one thing only… Karen 😉

Karen was so lovely, patient and polite, perfect service and excellent food

Karen was incredibly attentive and friendly, food was delicious too. We had a wonderful experience! Thankyou so much

Karen was incredible and friendly. Really helpful and patient. We had a wonderful experience

Great little place, food is fantastic and really friendly staff. One of my fav places in Southampton, thank you Karen xx

Karen was a lovely and attentive server. Very friendly and quick with taking orders. Would recommend.

top class service and great scran can’t go wrong

cold food and so not worth the money! I am absolutely disgusted at the portion sizes compared to how much I paid!

Served by Karen, Great service and lovely food, thank you!

Amazing Mothers Day meal. Karen was amazing. Thank you 😊

Ewelina was our waitress. Great service, lovely food.

Great atmosphere, our server Evie was particularly friendly and gave great customer service highly recommended

The most amazing food that any restaurant can ever taste. The most polite waitress evie was so generous and so kind to see how we enjoyed our food, so please if you ever go there she will give you the best interest in this restaurant 😊

Had a lovely meal. Evie was great and looked after us very well throughout our meal.

Had an amazing time eating here. Met with incredible service from Brooke. That girl honestly deserves a raise, she was so kind from the start and even willing to put up with some of our crazy demands haha.

Siempre encantadora comida y un gran servicio de Brooke esta noche, nunca super ocupado tampoco si quieres un lugar más tranquilo. Han comido aquí durante años y nunca una queja.

Brooke era increíble, ella era amable y amable en el trato con todos nosotros (familia de acogida grande!!! ) y la comida era deliciosa. Todo el mundo tenía platos limpios (¡lo cual es un milagro en sí mismo!). ¿Nos vemos la semana que viene?

Lugar encantador para comer, tenía una comida increíble, la carbonara era fantástica como siempre, y un saludo a Evie, que era nuestro servidor brillante!

We've been coming to Bella Italia Southampton for a while now. It's our kids favourite restaurant. The Gamberoni is always on point here. The staff are ever so friendly, professional and attentive. Our server Karen was especially attentive that we didn't need to ask for anything else! Keep up the high standards and we will see you guys again real soon!

Food is amazing as always and our lovely waitress Evie was lovely and very helpful had a lovely evening 💗

My dinner was lovely, got the lasagna which was as always delicious. Great service in this place from one of the younger servers. Definitely recommend

Had a fantastic dinner with the family, we were served by Brooke, who had been an absolute star. Food was grand and drinks were on point.

Great service by Alice Food was amazing and very fast to come out Would recommend!😍

It has been 5 or 6 years since we last visited. Little changes that I feel let it down, playing a radio station rather with chart music then Italian music. (I liked this touch before, added to the nice atmosphere and authenticity). Meatballs that were ordered for starter were tasteless and seemed like heated up, dry tin version then what I remember being fresh. Server forgot to bring over flatbread as part of our starter. Ruined by constant deliveroo drivers standing around chatting on their mobiles while we were trying to talk and eat. All in all could use blue light discount so relatively good value, but would of been dissapointed paying full price for what we recieved. Sign of the times I suppose

Food was ok nothing special. Service was very good.

One of our regulars - good value with Tesco vouchers.

the food and drink are some of my favourites ive ever had in a restaurant in southampton. perfect to my taste buds🫰🏻🫰🏻

Excellent service Tasty food All what you can ask for Marco pollo pasta was outstanding King pray starter Will come back again

A good place to eat on a budget. Food is average and can be a bit slow to arrive. Staff are polite and friendly. Nice atmosphere considering the price. Overall, there is a good balance of cost service and quality.

Karen was a great waitress and very attentive, and the food and drinks were gorg🫶🫶

Muy buen lugar sin duda recomiendo en venir aquí Karen tenía un servicio al cliente brillante y era muy amable. .

Great service really friendly, the food was delicious and good value for food. Definitely recommend, only thing i could say was felt a little rushed with the food. Karen served us and was very sweet and helpful.

Lovely food great service prices good will definitely be going back. The meat balls and spaghetti is amazing

Come take your picture with our banging pint princes

Fries were stone cold!, the lasagne was tiny and dry for £15, and the rest was just poor quality and small. I won’t be ordering from this restaurant again as for the money was very poor ! Even though there was 40% off (promotion) it was still very expensive for junk !!…..AVOID !

We visited Bella Italia expecting a nice meal and cosy, familiar atmosphere. Unfortunately, the service was incredibly poor. After being shown to our seats, we were completely ignored for around 20 minutes—no menus, no drinks, nothing. Went to the loo while waiting and they were in a disgusting state. In the end, we decided to leave and take our business elsewhere. Thankfully, we chose L’Osteria in West Quay 2, and the difference was night and day. The service there was fantastic, and they made us feel valued as customers. The ambience was uplifting and welcoming - a complete contrast to the depressing air at Bella. It’s a shame because Bella Italia used to be one of our favourites, but with service like this, they’re in real trouble. Meanwhile, L’Osteria has gained two loyal customers!

Good Italian restaurant especially with £5 pasta offers

Super late arriving and was so cold even though the driver only took 10 mins to get to us. Tried to call the restaurant when the approx wait time got up to 3 hrs from time of order and they just put us through to somewhere that didnt pick up the phone. It was then sent out immediately so probably a forgotten order

good food and excelent customer service, had carbonara and garoic bread, perfect combo Will be returning in the future

Always eat here when shopping in town, the food is always tasty, never have to wait too long for service and they always cater for my fussy little ones.

Went for lunch last Saturday and was so impressed with not only the food but the service also! Definitely will be returning

Friendly staff and delicious food, especially the Carbonara. Would definitely recommend this place.

Great food and friendly service. Would definitely go back again

Very good food at a reasonable price and the service from staff was excellent.

Very nice and comfortable place. Food is good and tasty. I used to work at this restaurant several years ago. My former colleagues are kind, friendly and hardworking individuals. It was a pleasure to work with them. I had a great time working with them at this restaurant.

What you expect from this Chain restaurant. Affordable, with plenty of options

I think I had the most fantastic experience here! I had the Marco Polo pasta and asked for some hot honey drizzled on top. The staff were so kind and brought me exactly what I ordered! When that pasta entered my mouth, it was like fireworks went off in my mind like in that scene in Ratatouille!!!! YOU HAVE TO TRY IT, coming back to grab the exact same thing. Thank you so much:))

Lovely staff, very accommodating. Headed there as I could have sworn I'd read reviews saying it was dog friendly, however it is only guide dogs allowed, so we had take away instead. Food was great. When the seating out front returns I think you can sit there and bring a dog.

DONT EAT HERE. my sister and I visited for lunch last week - we have selected this place each year for many years now as part of our Christmas56 shopping day. When we went to pay the waitress said that the payment hadn't gone through, she set the card machine again and I retried. this time it succeeded and I was given a receipt. According to my bank statement they have taken the payment twice - £50.73 each time. I have called them 5 times today to get this sorted and its impossible to speak with a real person. the digital options don't allow messages. the website doesn't provide a mechanism to leave this information and the feedback requires me to comment on each of their questions and rate their service - not this aspect, so its useless. Its a week before Christmas and I am £50 short with no apparent means to get this resolved. hoping it was a genuine error, however the waitress didn't give me a transaction voided receipt for the 'cancelled 'transaction, which leaves me wondering....

Well I & my wife were shocked, starters really very poor value for money. I had the green olives for £4.95, the day after I went to Aldi & bought a jar with 5 times the amount in for £0.89. The wife had an Appletise drink for £4.50 & we found this at half the price retail. Main dishes were OK, but again didn't stand out from what we prepare at home for a quarter of the cost. I'll not be going back!

very good food and drinks and lovely staff and very helpful, had a good overall experience and would recommend.

This place is normally busy with diners pretty much everyday but today seemed like a ghosted restaurant! The waitress was unhelpful, ignored to answer my question regarding my food. The cutlery just didn’t look like it was ever washed cleanly! It looked like someone had a meal beforehand and it was just left it for the next customer! Wouldn’t dine at this branch ever again! The food was awful, still defrosting…😏

Our small family group went for the three course set menu. There was plenty to choose from. No booking needed although we were asked if we’d booked a table ahead of arriving.

Absolutely amazing service and food here! Would recommend to anyone, especially for those with gluten allergies or intolerances etc!! Such a lovely, wholesome vibe with amazing service especially from Isabella our waitress!!

Isabella was an excellent waitress! We all loved our food, and had clean plates! It was delicious. Great for gluten free! Thank you!

Great atmosphere! Isabella was lovely and really helpful! Delicious food and relatively quick service. My friend is gluten free and was catered for really well.

Went to bella italia for some food with my partner, up on entering you could smell Christmas already really nice decorations, we were greated by a nice smillie lady that sat us down and ask about allergies and me as i have a gluten intolerance was really happy to know that they care about it. Food was amazing and service was great Christmas new drink cherry sour was lovely and my gluten free pizza was even better. My partner was happy with his food as well, we will definitely come back

Fancied a special occasion celebration. Never been before. My partner was presented with a wrong meal. Waiter said he'd misunderstood thevorder and replaced it foc. Everything was hot and waiter/manager was very attentive despite it being a Saturday and being very busy. Would I go again. Yes definitely.

food was cold and wet no flavour on the carabonara at alll AVOID

Karen was a great first aider when i smashed my glass, food was served well

Great service and food. Our server Karen was great and was always helpful to our needs.

My food was really good and our server Karen was really helpful and gave great service

Karen was our server and she was very good.

Really nice food and great service from Caroline.

Karen was wonderful, polite and helpful! Thank you ✨

Had a great time at Bella Italia, our server Karen was lovely!

DELICIOUS lasagna. 😋 It was juicy, tasty and well-cooked, although over-priced in my opinion. I used my'tastecard', 2 for 1, which lessened the blow! In most places it would come with garlic bread, but sadly not here.