Based on 2.522 opinions finded in 5 websites
Based on 2.522 opinions finded in 5 websites
Nº 384 in 876 in Southampton
Nº 16 of 32 Italian in Southampton
Opinions
It was a Monday lunch so not busy anyway, big shout out to the lady who waited for us, really friendly and helpful thank you very much.
Joanne Bell . 2024-11-08
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Amazing meal today, food came out nice and hot and well presented,brilliant and friendly service and very accommodating, will definitely visit again
Dawn Walshe . 2024-11-03
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SUPERB!!!!! Everyone was so very friendly
IONA . 2024-11-03
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Bella Italia is my favorite Italian spot in Southampton! The pasta is amazing, especially the Lasagna – a must-try! Prices are super student-friendly, and the atmosphere is cozy and welcoming. Highly recommend for a tasty, budget-friendly meal!
Ella Mao . 2024-10-31
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Attended the restaurant last night with our two young children. Ordered our drinks straight away via table service. Lady was called Karen, she was very polite. I then attended the restroom and noticed the same female distraught in tears. This was down to a disgruntled customer. It was evident being there for 30 minutes that it was not achievable for two waitresses to cover the volume of patrons. Dede was also very polite and explained about the volume of customers and knock on effect to customer service. Great food, however requires more waiters/waitresses to “fix” an obvious issue.
Pablo Tones . 2024-10-29
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Food was lovely and service was fast, kind staff. Some of the nicest pasta I’ve had and loads of choices.
Lukasz Serwatka . 2024-10-21
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The food was good! But the issue was one of the waiters. We asked her for the bill and she said she would bring it 5 minutes later we hadn’t received it and she was talking to her friends, so after 5 minutes we asked her again and she asked another waiter to do it. That waiter that she asked was lovely. The waiter that was talking came back took our money then went to her friends and started talking back about us saying we’re impatient and need to wait. Even though it is their job to be nice and not just talk to their friends the whole time
chase . 2024-10-20
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Love the Lasagnia, friendly staff. food came out a bit slow but staff was very friendly. will def come back. nice starters
Mantas N . 2024-10-20
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As always Bella provided great customer service as well as delicious food . Prices affordable. Set menu great choices Defo keep coming back
Izabela K . 2024-10-20
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Food was lovely my calzone was spot on, the service from my waitress was amazing I belive her name was Didi nothing was to much for her, will definitely come back
Artur Lopes . 2024-10-20
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Thank you Dede you're amazing :) Provided a excellent service with amazing sugestions about the menu and cocktails. Ciao, We will return
Ana Palma . 2024-10-19
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Good and lovely food congrats to the chef. Dede gave to us a good and fantastic service, thank you
Ricardo Palma . 2024-10-19
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Forgotten about a lot, placed in a corner, incorrect food and staff didn't listen properly when ordering and explaining issues. Waited for ages whenever we spoke to someone. Was compensated half of the bill after making me cry. (this was 2023) had better experiences before this.
Emma L . 2024-10-19
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Came here for my daughters birthday and had a wonderful evening. The food was great I'd highly recommend the calzone and cookie dough for dessert. We all enjoyed it and will definitely return. Only small thing was the service at the beginning was a little slow and it wasn't busy but the staff were friendly.
Lauralou . 2024-10-19
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Take like a cheap microwave meal wouldn’t recommend . Meatball were like rubber and pasta carbonara had no flavour and bacon that felt like it could break a tooth . Staff are nice but wen u go for food you want the food to be nice not just the staff
Pharaess W . 2024-10-19
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Recently visited with my family for diner and had a great time. The meal itself ticked all the boxes and was exactly what you'd expect but the customer service was outstanding. Even during the busy rush our waitress, Karen, ensured all our needs we're met and served us with a smile in a timely manner. We will definitely be coming back again!
Thomas Gritt . 2024-10-14
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Came in for my friends 20th birthday, and was taken care of by Karen who was very lovely, it was a very busy night but she was constantly running around and deserves a lot of praise for her hard work tonight
Ayleasha McNeil . 2024-10-12
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Amazing food and service. Highly recommended for pasta lovers. Server Karen was very helpful at helping us choose vegatarian dishes.
Kacper S . 2024-10-12
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Had a very lovely time, Karen is such a lovely employee
J.t1703 . 2024-10-12
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very nice meal at bella today. must applaud the team for working so hard considering the restaurant was full. our waitress was kind and made sure we were okay at all times.
Ewelina Zarebska . 2024-10-12
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Lovely dinner at bella italia. Staff was working as best as possible to make our experience good and chefs cooked lovely pasta for us. Highly recommended for families.
TinySpaceGuy “TheFishGuru” . 2024-10-12
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The food is big and delicious. Staff is amazing, especially our server Isabella. Very nice atmosphere and great prices.
Sebastian Chirita . 2024-10-11
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The food is delicious. Staff îs amazing, especially our server Isabella. The atmosphere is very nice and the prices are great.
Alexandra Mihui . 2024-10-11
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the food is very tasty and Mrs. Izabela was very nice to us and served us as per the book
Florin . 2024-10-11
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Very small and poor pizza for the price.
Richard . 2024-10-06
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There is absolutely nothing Italian starting from the menu which is truly embarrassing. Pizza with indescribable dough and a musty smell in the room. The sign would have to be removed.
Fabio Viga . 2024-10-06
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Food very tasty just a shame it was cold when arrived
sharon . 2024-10-06
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The restaurant was about 50% full, but there were only 3 staff. Took about an hour for our food to arrive. The food was ok, the restaurant was very noisy, like kids party noisy.
Matthew Rendell . 2024-09-19
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Delicious food and friendly waitress. Nothing was too much trouble.
Annette . 2024-09-18
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Me and my family came in to have a final meal before my younger sister starts uni, the staff handled everything we asked well despite my mum having very complicated dietary requirements, we did have a small issue with the garlic oil at one point but it was easily fixed and despite my dad making our waitress uncomfortable or singing and talking too loud, she handled it so well , I saw the name on the receipt was Alice, thank you so much for a great time and I apologise for all the trouble she was amazing!
Animated Enchantress . 2024-09-16
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The staff are friendly and the shop is well set up. The meal were generous and delicious. I ordered prawns as a starter. Sea bass and pasta as staples. That's about 40£ in total. But for a solo meal, it costs around £20(if you don't order two main courses like I did). Everything is good!
EK Kong . 2024-09-12
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Lots of gluten free choices, good discounts and our server Karen was lovely!!
Poppy G . 2024-09-10
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Good food, quick service, and our waitress Karen was very happy and helpful. Service with a smile
Rob F . 2024-09-10
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Good food and great service from our server Karen
Sam Tester . 2024-09-10
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Our server Karen was great! Very accommodating and helpful!
olivia rowe . 2024-09-10
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We were celebrating a reunion. The atmosphere, the friendly staff and the lovely food made our day. Thank you!
Gemma Bull . 2024-09-02
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Fresh food and very good, and the staff is very kind and gentle
Alan Barbara . 2024-08-27
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Amazing gluten-free options! Mozzarella garlic bread was fantastic. Many gluten free pasta dish options (penne pasta only) and multiple gluten free dessert options.
Glynn Rogers . 2024-08-25
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Great cocktails and very friendly staff. Had the spaghetti meatballs and calamari, the food came out quickly and was hot and delicious
Chris S . 2024-08-23
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food quality and delivery time was amazing. food portion sizes are tiny given the high prices so pretty disappointed overall
Neil . 2024-08-22
MORE AT Just Eat
Good food, welcoming and helpful staff. Izabella, very lovely quick serving and nice atmosphere.
Constance M . 2024-08-16
MORE AT Google
Izabela service was outstanding
Giovani Mauro . 2024-08-16
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Miss this atmosphere fill like at home ... Friendly and good food🫶
Kledis Islami . 2024-08-16
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Karen our waitress was very nice 🫶🏻
Bella Rees . 2024-08-15
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Karen’s service and attitude was amazing! Made our experience totally worth it!
Ella Robinson . 2024-08-15
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very good place to eat food was lovely and Karen was a lovely waitress very helpful and nice!
Lula Rees . 2024-08-15
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Karen looked after us really well, lovely celebratory meal- thank you!
Rachel Rees . 2024-08-15
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Karens service and vibe was amazing
Austen Giles . 2024-08-15
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We were welcomed as soon as we came in! Food and drinks came fast! Our server was amazing! And meatballs were outstanding
Ellie Newland . 2024-08-15
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Fabulous coffee and a fabulous waitress Always smiling and makes me want to return
Mark Smith . 2024-08-14
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It was my friends birthday and the food was lovely but the service was even better from the 2 ladies i belive Didi and Nati was there names, it was fairly busy for the 2 of them but still they were so nice and attentive one of the best service I had, will definitely go back
Dercia Silva . 2024-08-13
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Karen was so lovely and attentive tonight. She delivered our food quickly and ensured everything was okay. Thank you for your customer service, and credits to the chefs the food was amazing. The restaurant was clean and everything was laid out pristine. Thank you we will be back :)
Jessica P . 2024-08-08
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Amazing hospitality by staff. Delicious Italian cuisine. Would definitely recommend just for the service offered.
Manav Sindhu . 2024-08-05
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I came to the Bella Italia restaurant with my friend for lunch and the food and service was good, I had the spinach and ricotta Cannelloni very tasty. Would go again
mollie slack . 2024-08-02
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The carbonara is literally an abomination on a plate for a super high price. Advice: buy ingredients up to £10 and make your own carbonara at home, don't pay super inflated premium prices for frozen microwave bland food. Bella Italia is a joke.
Stefan Dimitrov . 2024-08-01
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What a great venue this is located just off the main precinct and when we are in the area we always head to this restaurant. We dined here a couple of times this week and we had two wonderful enjoyable experiences, food, atmosphere and of course great service just have to keep coming back to experience it all. Our recent server Dede was as always very attentive from our arrival and throughout the evening, thanks again Dede for making our eating out experience very enjoyable. Tried a recent option to the menu the Marc Polo and this was a real tasty delicious dish with good portions can highly recommend. We just love the Italian way of dining with the great food and the relaxed atmosphere when the staff make your visit so welcoming, congratulations team Bella Italia and until the next time, arriverderci 😎.
Alan McNair . 2024-07-31
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Great staff, we had a group who arrived at different times. Staff were so accommodating it was very impressive. Thanks for a lovely time 😊
Neil Robertson . 2024-07-28
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Lovely surroundings, friendly welcoming staff and a lovely pizza! I was delighted that they did a gluten free and dairy free version too! Excellent! Thank you.
Kay Howard . 2024-07-25
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Dede gave us great lunch service
Craig Stopher . 2024-07-20
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Amazing. lovely atmosphere and Dede was super attentive and helpful and was very kind throughout. Definitely coming back soon, hugjly recommended
Natalia S . 2024-07-20
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Fantastic service, the food was slightly bland
Junho Huh . 2024-07-20
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emilie was an amazing server! great drinks and food and overall experience. made my boyfriends birthday memorable. thanku bella!
Natalia Serwatka . 2024-07-20
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Dede was an excellent waitress that really tied the whole experience together
Dan Bradley . 2024-07-20
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Dede was so helpful and the food was so good and the drinks
Ella Mac . 2024-07-20
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A wonderful experience start to finish. Came with a best friend for a catch up drink and meal. I was on a paleo-style diet and *nothing* was too much trouble. Lovely atmosphere, delicious food, great background music. Special thanks to Ciprian for his 5*+ service!
Caroline Taylor . 2024-07-12
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Always a lovely experience, Natalia is always prompt and punctual with her service and the food arrives in a timely manner. She remembered my coeliac requirements as soon as i came through the door and always accommodates. Great range of gluten free food available aswell
Sam Scott . 2024-07-09
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Food was wonderful. Still hot when it arrived and delivered right on time. Will definitely order again.
Melanie . 2024-07-03
MORE AT Just Eat
Natalia is always on hand to support with any questions, is polite and her customer service is 10/10 when we visit the restaurant.
Lorna . 2024-06-30
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If you want to eat an English pizza but which claims to be Italian, you are in the right place.
ROBERTO ZANONI . 2024-06-30
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Emily the waitress was amazing and very helpful.
Katrina Marsden . 2024-06-29
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Emily was very accomadating and polite
Alex Kalmykov . 2024-06-29
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Been here a few times for a quick early afternoon lunch and drink, service and food is always great. Thanks, Emilie!
Jimmy Francois . 2024-06-29
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Absolute amazing 100% wood recommend to any one thank you to all the staff hope you all enjoy your tip ❤️
Yo It’s me . 2024-06-29
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AMAZING food, great service from Emily. Highly recommended. We are fat and full!!!
Faye Gale . 2024-06-29
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Emily was a happy and very good waitress!
Rebecca Lacey . 2024-06-29
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Emily was amazing as a host! Accommodating and understanding of food sensitivities. 😋
Victor K . 2024-06-29
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Came here for lunch today and would definitely recommend. Friendly and attentive servers, food came quickly as well.
Emilie M . 2024-06-27
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Went to bella italia for a quick bite to eat while enjoying some shoping with friends, really nice hot weather got inside the restaurant and was greeted by really nice lady and it was so nice and fresh. Really nice food quick service. Will definitely coming back
Dercia S . 2024-06-26
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Visited few times before Never disappointed with food and service here With hot weather outside, inside restaurant was refreshing cool with air con on Friendly staff as always .
Izabela K . 2024-06-26
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Set meal was excellent value for money and the food was excellent as well as the customer service.
Roslynn Watt . 2024-06-17
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Took nearly 2 hours to get our dinner, delivery's got preference over the customers in the restaurant, won't be going back there any time soon
Luke Tappin . 2024-06-13
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This is the most disappointing review I have written to date. For my first impression, absolutely terrible. Arrived at 7.40 and was seated almost immediately. Was met with a server who was polite. Seated at a corner window seat. Place was quite lively (about 35-40% full) so was quite busy for a Tuesday evening however added some atmosphere to the restaurant. Menu was nicely laid out, not confusing to navigate and the interior had that classic causal Italian feel however the double doors was awkward from where I was sitting because I could see everyone come in and out so felt somewhat exposed but where I sat was still intimate and connected enough to the restaurant. My order: Calzone (£15.99) and Billionaire Doughnuts (£7.49). Ordering was simple as I looked up online menu before. Ordering was quick took around 7 mins since being seated. Originally wanted the Tiramisu however wanted it without the alcohol (coffee liqueur) so those who won’t want alcoholic content in their desserts/food beware as Bella Italia has it pre-made so it cannot be taken out. Very disappointing- either make it to order or have another option for non alcoholic Tiramisu to be more inclusive of dietary needs. Did not receive my food until 20.30 (30 mins till supposed closing) so was waiting for my food for 40 mins essentially. Dessert didn’t come until 20.51 (9 mins till supposed closing) despite stating I wanted everything to come together. Very poor service, felt neglected and brushed to the side and the only time I was “checked on” was if my finished plate could be taken. All the other tables (groups) were attended to and look after well but I was not, definitely felt isolating and not the initial welcome feeling I had. Calzone: first impressions were nice, classic Italian smell and look. Simple, stylish and fresh. Initial bite was fresh and had well made pizza dough. The nduju sausage spread was nicely spicy and the basil kept it fresh. Good portion size so well worth the price. Billionaire doughnuts: smelled great that instant hit of chocolate and caramel was nice. HOWEVER: very small portion, could finish each doughnut with one bite (7 of them, quite small). Doughnuts also had a salty aftertaste so the caramel and chocolate drizzle helps to remove this from the mouth. New item on the menu- nice addition but not worth the price. Restaurant was still open past 9pm and people were still getting their mains! Food delivery drivers looked worried and distressed as the kitchen were slow and taking so long. Need to be open way longer (10-10.30pm) as this is what competitors are doing and 9pm seems so early to close doors, even though this didn’t happen today. The service was abysmal. Was waiting so long for my food, was not checked on when others were and had to pay the bill online because none of the servers were paying attention to me to bring it. Shouldn’t be only 2 servers on the floor and the kitchen was so slow in making the dishes. People who came after me were getting their food way before me and came in larger groups, which is quite ridiculous and low-key insulting. Was going to walk out and then at the last moment stayed because I wanted to treat myself. It was a domino effect: slow kitchen leads to overworked staff leading to unsatisfied and hungry customers. Ruined a nice treated for myself. Very disappointed with Bella Italia, food was actually somewhat tasty however the service was so shocking and really left a terrible first impression. Whilst I cannot judge from one visit, if I were to return the service needs to be 5/5- sharper, quicker, more attentive. Will I return? First impressions matter and Bella Italia Southampton did NOT impress. One more chance and if it’s not up to par, will not be returning definitely. If you want to have long wait times for food and feel neglected and have others after you receive their food before you then Bella Italia is for you. But for me, despite a nice causal Italian eatery, there’s other Italian restaurants that would do much better. Bella Italia Southampton: 1.78/5 stars
ESTHER . 2024-06-12
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Enjoyed a lovely meal here. Friendly staff. Great location if exploring the city.
Rut . 2024-06-10
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Enjoyed a lovely lunch using my club card vouchers, so reasonable, fresh food and attentive service from Emilie. Thank you
Gemma-Leigh Isaacs . 2024-06-08
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always a dining pleasure, the house red & the bbq full rack of ribs were very complimentary. Nice one Bella's!!
Graham Wilson . 2024-05-27
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The worst carbonara i had in Southampton and at a crazy price. Nothing good to say about bruschetta too Wont go there any time soon
Dian Na . 2024-05-27
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Great friendly place! One of the best pizzas in the town!
Mia “kp1r20” Pov . 2024-05-16
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Um. Personally, I found the meals on the small side, but it was still nice. The reason for the positive review, that it was down to a great member of staff called Karen. Honestly, it made our evening great for the 20 of us. Thank you.
Steven Jack . 2024-05-09
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Deedee ( I hope I’m spelling it right 😂) was amazzingggg !! Best waitress I’ve encountered!! Recommend 1000%
Oliwia . 2024-05-06
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Had a lovely waitress called deedee was very welcoming. Amazing food and well priced definitely will be coming back
Paige Mead . 2024-05-06
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A large restaurant with the Bella Italia menu offering many options. Service was OK (18.00 on a Friday, Bank Holiday weekend, less than 20% full when we left just befoe 19.00).
Chas Morrison . 2024-05-04
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Great food and friendly service. Would definitely go back again
Ash Smith . 2024-04-30
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Great food as always, always love coming here!
H Young . 2024-04-28
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Amazing food and service, always a nice experience here!
Lewis Smith . 2024-04-27
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Had a wonderful evening, it was my daugthers first time visiting and the staff were lovely with her and the food was great
Omar Khan . 2024-04-27
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Service was very slow and when complained about the service they told us there were busy. In our section of the restaurant there were only two other tables. Everything took ages. Our drinks came out after our starters, even though it was ordered first. Two of our dishes were cold. After looking for our waitress and already waiting an hour to get our food we just ate them. They then came to us after we had eaten asking if it was all ok. Our reply was no and after telling them we got no apology and no one wanted to sort the problem. Very poor service and food. Wouldn’t go again
Maisie Gould . 2024-04-27
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Had a take away last night. It was search the meat in the spag bol!
sarah locke . 2024-04-22
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Always love coming here after a shopping trip. The food is good, service is friendly and generally good value.
Ella Eske . 2024-04-11
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Excellent service from all of the staff. Regularly use this restaurant before the football match. Can be very busy but staff are really good and well managed
Paul Boynton . 2024-04-10
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Food was decent, was slightly on the more expensive end for the portion sizes.
Nash Dourado . 2024-04-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1765 Opinions
We went in got sat at a table then got moved as a bigger table came in. Then I got my drink and the glass had a lipstick stain on the side of it. When I asked the lady for a new glass she looked at me funny and inspected the glass. Our server was quite blunt and rude. With the food the pasta with the meatballs was very cold and rubbery, also the fudge cake was cold even though it’s meant to be a warm pudding.
704 Opinions
Vibrant atmosphere, service was spot on and drinks came over quickly! Food was flavoursome and we all cleared our plates! Will definitely be back!
924 Opinions
We have been here a number of times, as my family likes going there for some unknown reason to me - likely the free meal you are supposed to get on your birthday. The food was average, which is why I have given 2 stars but the rest of it was a shambles. The restaurant was dead, which is kind of telling! When we arrived our table had been booked for 2 people, while we had booked for 10. The service was really poor, the lady who served us was not around half the time to serve us but rather outside smoking and I felt just not professional. Then when we came to pay, we asked for the free meal as advertised on their website (photo attached) and she refused, saying that they had stopped the deal. Really poor, you advertise to get customers in an then refuse when the come to pay! Will try hard to not return in the future.
826 Opinions
Clean and tidy but had a cheap feel. Serviettes disintegrated on the first use. Penny pinching! Service was very good but the food wasn't great. The house burger was apparently good but the chicken burger was tiny. The roll was fine and nice salad filling and accompanying salsa. Side salad excellent. Chips were unseasoned and there was no salt and pepper on the table. Penny pinching again. Ketchup came in those little sachets which, even as a man, I find tricky to undo without making a mess. Didnt have brown sauce. Penny pinching. Wouldn't take much to improve to a better standard
367 Opinions
I visited with my sister last Friday. The food was very overpriced for the execution. Mushrooms on a wedge of bread, mushrooms has no seasoning at all. I then had the ribeye steak which was saturated in salt, I tried to continue eating this but physically felt sick after 1/4. This came with a mushroom which was rubbery and unseasoned undercooked fries. I ordered 2 oysters and 3 arrived at the table. We were sat right next to the kitchen window and the chef then creepily said the extra one is from me…… when asked how my meal was I didn’t feel comfortable being honest with the chef right there. As we were leaving a table behind us then started to complain about their steak too!