Middle Eight in Camden - Phone Number, Reservations, Reviews

Lovely stay as in our previous visit. Very helpful and attentive team. Good sized room with everything well thought through. Rooms were quiet. Great location, near to Covent Garden but not totally in the crowd madness there.

lovely modern hotel in great location for covent garden. All staff were excellent.

A lovely hotel in an excellent location for the Holborn/Covent Garden area of London. Our room was quiet and spacious, with everything we needed. The breakfast was delicious. I would love to stay again!

Amazing hotel with a super friendly and welcoming staff. I loved everything about Middle Eight … with this one of a kind location … everything is just at your fingertips (Covent Garden). To be honest, the cheapest room in the hotel is smaller than in the pictures, enough for one person but a couple who are used to stay in spacious rooms will find it small. I strongly recommend Middle Eight for the cleanliness and comfort

The hotel reception is immaculate and stunning. Welcome team are very professional and we were offered drinks while we checked in. We were early, arriving at 1.30 and hoping to store luggage-we were surprised and pleased that our room was ready so could get settled in before going exploring. The room was faultless-so clean and fresh smelling. There was a feeling of luxury about the fixtures and fittings. Lovely to have robes and slippers too. We were left a little plate of macaroons which we enjoyed later. Beautiful, clean and functional bathroom with a selection of toiletries to use. So peaceful, and a really comfortable bed made for a restful night. WouId 100% recommend this place which is close to Covent Garden and the theatres.

Stayed at this hotel during a holiday in London. The location of the hotel is great and the rooms are spacious and new. Big thank you to Saq at reception who was very helpful and kind!

Check in process was super smooth. We arrived 2 hours early and Saq went above and beyond to sort us out straight away. Service was incredible and we felt very welcomed!

A special thanks to Paolo, Thomas, and Stefania, who contributed to making our stay special. Thank you!!

Excellent location within short walk to Holborn underground, Covent gardens, theatres and great restaurants! The staff were welcoming and helpful, special mention to Patrick and Dorance who kindly assisted with our luggage too.

We had a pre theatre meal booked here before we went to the opera just round the corner. The location was great but our experience was awful. 1st all the starters never came all at once, it was well over 5min for two in our party of four before all the starters could be eaten together. Then when our main meals came I had to wait 15min before mine came, after the other three in our party's had arrived. After telling our party to continue and not wait for me. They had finished before I started! To be fair, a manager did come out and told us that he would comp the bottle of wine that we had, for the problems caused, just as I was finishing my meal. As time now was getting close to the start of the opera we asked for the bill and when it came it was wrong. It was only for £12:50ish, which was in fact all it was worth. We told our wives to head for the opera and we would catch them up. When the bill did arrive for the second time it had down that we had had two bottles of sparkling water when they had forgot to bring the second one out to us. So we asked the waiter to again amend the bill and this time to remove the service charge, as we felt it was inappropriate given the service we received, which they did. All in all a very disappointing, uninspiring pre opera meal, which we will never repeat. Given that it was a wedding Anniversary gift from our companions, they were very disappointed with the whole experience on our behalf.

Middle Eight is a stylish and modern hotel in a convenient location. Just a 5-minute walk from Holborn Station and close to Covent Garden, it's perfect for exploring the city. The hotel itself is sophisticated with art-deco influences, creating a comfortable and inviting ambiance. Our room was spacious, spotless, and well-appointed with thoughtful touches. The bed and pillows were super comfy, and the powerful shower was a plus. The bathroom amenities, including quality shower gel, shampoo, conditioner, and lotion, were a nice touch. Breakfast was lovely with wonderful service, and the staff attended to our needs with a smile. However, our check-in experience was a bit disappointing. There seemed to be a language barrier, and we felt rushed and ignored. We had asked for permission to film a week prior to our stay, which wasn't handled properly and caused some hassle on arrival, though it was eventually sorted out. We also noticed other guests receiving welcome Prosecco, which we didn't get. It left us feeling a bit underappreciated given the price we paid, making us think it might be because we didn't pay enough. Despite these minor issues, the overall stay was pleasant. If you're looking to treat yourself and don't mind spending a bit more, Middle Eight is a great choice for a luxurious stay in an accessible part of London.

I stayed two nights bed and breakfast at Middle Eight Hotel. The rooms were very clean and it was unbelievably quiet considering it was so near the centre of London which was heaven. The breakfasts were good and all the staff were lovely especially the dark haired lady who served breakfast but whose name I did not have. She was welcoming and friendly. I used the restaurant on the second evening, the food was good but expensive

Really enjoyed our Stay here, even got a free room upgrade as we checked in. Would have been 5 star Service, but was a little disappointed we couldn't get a bottle of wine at midnight..

Excellent hotel in an excellent location. Near a subway and bus station. Near the supermarket. Very convenient and easy to get around from there. Lovely and nice staff, help with any question. It is highly recommended!!

Fabulous hotel right in the heart of London. Beautiful rooms and amenities. Staff are lovely, its always a pleasure to stay at this hotel, highly recommended.

Fantastic location soured by poor service.

Very nice hotel. The hotel was clean and comfortable.

Great location for Covent Garden/Soho/Theatreland. Warmest of welcomes. Staff were lovely and well trained. Everything was with a smile-so rare these days sadly. Rooms comfy, quiet and nicely styled. Food was really quite good. Wine and cocktails also of a standard you would hope for. A calm oasis in the middle of a very busy part of London. Would recommend highly.

Unbeatable location, comfortable rooms and very courteous staff.

Excellently situated for most attractions. Two minutes walk from the tube. The staff that dealt with us were superb.

Stayed for business and light social events in London. Terrific location, whether walking, cabbing, or tubing. Hotel itself is top class, with good value and great rooms. Very nice modern general design, while staff is extremely friendly and professional. The couch bank and small table in the Urban Deluxe rooms is very useful, and the room size is slightly larger than average in my estimation. The fitness space in the lower level is also very well appointed, however a bit tight if more than 4 people are using it. Definitely well equipped though, and even has a large kickboxing bag. Strongly recommend this hotel, and looking forward to returning soon.

Room was a little on the smaller side, however very clean and very functional, we stayed in the Classic Chic. The hotel itself overall was very clean and well presented with nice styling. The location for the hotel is perfect and next to a tube station. The service was sub-par for a 5 star hotel. When I checked in for my honeymoon I was immediately asked if I wanted to upgrade my room for an extra charge. We arrived early after a 23 hour flight and I understood the room wasn’t ready yet (not their fault) I was however told by the staff at the front desk they would come find us at the bar when the room was ready. This never happened I had to go back to reception after sometime to be told the room was ready. When speaking with staff interactions felt cold with forced smiles and lack of attentiveness for a 5 star hotel. We spent money at the restaurant for dinner and had a poor experience. The waitstaff was cold to us, made me feel silly for not knowing “still” water was a charge. Water back home is always free, we are from Australia. The waitstaff only offered still or sparking water and I assumed still was free as I was not told the cost or brand of the water at the time. The waitstaff that served us checked on the table next to us multiple times asking how their meal was and also avoided eye contact with us. We were not asked until we made an obvious comment out loud. I was never asked if I wanted to order another drink and felt very unwelcomed. Did I make a comment at the time ? No. I’m on my honeymoon and I want to enjoy myself, I don’t want to deal with providing feedback for poor service during my stay at what should be 5 star service. This review will suffice. Not going back simply due poor customer service. Do better for a 5 star hotel. At checkout I was called the wrong name (not a miss pronunciation but a completely different name). The house keepers did amazing jobs cleaning the room and they gave me the biggest smiles out of everyone. Maybe have them assist with customer service training and that waitstaff person that made us feel so unwanted. I don’t remember their name but I’m sure you can look up this booking and find out who served us for dinner.

Our stay was wonderful! Saq at the front desk was very kind and personable and even gave us a complementary upgrade in rooms due to our extended stay! The hotel itself is beautiful, very neat and modern design, super clean and had everything we needed. Bed is super soft and comfortable and the shower shampoos/soaps smelled like the spa! Quiet, no construction issues, never heard our neighbors. The best part about this hotel was location! So central to London and super close to Holborn tube station making a trip from the airport very tolerable! We could walk everywhere and there are TONS of options for food and markets just down the street! Bar was also nice, excellent drinks and bartender. The gym is small but had everything we needed! Will definitely stay again next time we are in London!

The location of Middle Eight Hotel is ideal for the Covent Garden area with Holborn Tube Station a two minute walk. I had asked for an en suite with walk-in shower and for some reason we were allocated a wet room for disabled people. No great problem, but a bit strange! The room was exceptionally clean, comfortable and quiet, but the air conditioning released cool air and the control failed to amend this. Breakfast menu was extensive with healthy options, but I couldn't work out what the restaurant is aiming to achieve because it falls far short of what I expected from a 5 star hotel. All that said, we enjoyed our stay and would certainly revisit when in London and would like to thank all staff for their friendly responses to our requests.

Excelente customers service, and hospitality in the the heart of London. Highly recommended!

We checked into Middle Eight for 1 night during our 10 day stay in London (we had plans change and couldn't extend our other hotels). When we walked into the hotel, we thought this room would be the best one out of our stay during our vacation. It was not. After we received our key, the front desk guy made a comment how we had a bigger than normal room, with street views which is better than any other room. He really hyped it up. We thought "wow, that is so nice". We walked in our room and it was tiny. Had we have chosen this room for our entire 10 day stay, we would've been screwed. Everything was decorated nicely, but the bathroom was very small. I also woke up the next morning with my back killing me from the bed (it was very firm/like a brick, so if that's your thing it could be good). The room decor was very "moody" and had alot of light options which was nice (the make up mirror was a nice touch). Other than that, we weren't really impressed for the amount of money that we spent to stay there.

Great hotel, nice warm atmosphere and great location

Location location location! We absolutely loved the convenience of being in covent garden and the price was great as well. Saq was absolutely wonderful and so accommodating with getting us a room early. Very pleased overall and would return

Really lovely hotel right smack in the centre of all the sightseeing. It is also within walking distance to restaurants and cafes at Covent garden and near to SoHo. I had a wonderful staying at the hotel because of the well appointed rooms and the warm service provided by Saq. I cannot praise Saq enough for the attention he provided and the warmth he made us feel! Simply the best.

Very comfortable and clean rooms, exceptional service as well, with a special mention to Saq! Thanks for making our stay a wonderful one right from the start!

After a recent stay at Middle Eight, I found the need to send the below email to the manager: Good Morning, My wife and I have just checked out from a stay at Middle Eight. I had booked the stay as a treat for my wife's birthday, and chose your hotel from the reviews I had read online. The reviews do not do the hotel, service and staff justice. We were checked in by Zhanna at the front desk who was welcoming, friendly and professional throughout our stay. She informed us that we had been given an upgrade to one of your suites (Beat), which was incredibly generous and something we were not expecting! She told us the new room was great, and she was absolutely right! The moment we stepped through the door we were blown away! The cleanliness, the luxury and the space surpassed any hotel we have experienced before. On top of the incredible room, there was a lovely hand written note wishing my wife a happy birthday which was such a nice touch and made her feel very special. We went out to a show in the evening, and when we returned we were welcomed by every member of staff we met in the lobby. In the morning we came down for breakfast and the friendliness and professionalism of the staff continued. I did not get the name of our waitress (a lovely Argentinian lady), but she was so warm and accommodating - nothing was too much trouble and she was very attentive. We checked out reluctantly, and again were met by Zhanna who took a genuine interest in how we found our stay. We informed her that we had an amazing time, and that we will be returning in the future. I would like to thank you and your staff for making my wife's birthday so special, it’s a weekend we will never forget. Please pass on my praise and gratitude to Zhanna, our waitress and the rest of your staff who made our stay so memorable. We look forward to staying at Middle Eight again.

Location is absolutely amazing. Staff were excellent. We had a minor issue in our room but the management team (Medz & Saq) addressed it immediately and were very professional. Thank you both. We would absolutely stay here again. Highly recommend.

3rd time staying at Middle Eight. We had a wonderful stay and staffs are attentive as usual. Will be back soon.

This is our first time staying at Middle Eight and won’t be the last. This hotel is gorgeous and so close to everything. From the moment you walk in, everybody is so welcoming and will help You with anything. Cannot wait to go back! Thank you for everything!

Middle Eight is in great location,reception staff very welcoming,especially Saq, who done ourcheck in. Very stylish and clean decor of the hotel and the room. Great restaurant staff and food was fantastic! Breakfast lovely too,lady who took our orders was just amazing! Would stay again and recomend too!

Second trip. Great decor, thoughtful touches in the rooms. Comfortable beds and nice shower. Highly professional check-in service but unbelievably slow and disjointed bar service. Other than that, excellent!!

Stayed over the london marathon weekend. Hotel was lovely and peacfull but only a short walk to covent garden. We recieved a free room upgrade on arrival which was a lovely surprise. Breakfast was ace, really nice pastries and plenty of coffee. Staff were polite and attentive, would stay again :)

Lovely staff and great location, close to Holborn and Covent Garden stations, but still not in a busy or noisy street

We had an amazing stay at Middle Eight! First of all, the location is unbeatable! We walked everywhere and loved ending each evening in Covent Garden. All staff members were very friendly and accommodating. The room was very comfortable, especially the bed! The shower was great! We loved the lotions, shampoos, and soap that were provided. They had a nice lavender scent which made you feel like you were in a spa. Sadly, we never had a chance to sit at the restaurant or bar, but we will when we return next time! Thank you for making our stay in London so memorable!

I really loved this hotel, the price was fab for a 5 star Friday night of the cuff trip to London for the Theatre. My daughter and myself were met with a lovely warm welcome. The room was well stocked for their basic entry room. Welcome drinks inluding soft and some bubbles. We did not use the bar or restaurant but the facilitities for wash and change down stairs in the spa were again lovely & clean they smelled devine. Location is just off Drury lane could not ask for more, Covent garden just a minute away. Not sure about the negative comments tbh. As I cannot agree.

The room smelled of smoke. We were told that there is no smoking in any room. We told staff at front desk who listened to my complaint however they didn't offer another room nor do anything about the smell. The smell remained on all my belongings when I arrived back home! I had to wash and air out everything! Also the day before our checkout we asked the front desk for a late checkout and they said OK no problem. We agreed on 2 pm however someone came knocking at the door around 12:00 and I reminded her that we had a late checkout. About an hour later there was a second knock at the door where I promptly jumped up to answer the door and before I could reach the door he had opened the door. We could have been dressing! Again he asked if we were checking out. By this time I had enough of this circus and we decided to leave for the airport early. Also the air was difficult to control. Sometimes it was too hot and sometimes too cold. For these reasons I would not recommend this hotel.

Location, location, location! That's about it! I am normally not one of those guests who complain or ever even requested a room change wherever I stay, but honestly, the amenities in the room and the hotel are barely 4* , not sure how that fifth star was earned? No stacked mini bar in the room except for a bottle of water lol, don't even think there is a room service menu, they outsource the overnight menu from neighbouring restaurants in the area, which is actually a cool thing but 5* hotels should have their own menus. The bathroom amenities aren't the best, to top it off! I'll let you enjoy the view of which I deliberately took a photo of(I never take photos of like food or views or rooms because this ain't really a thing for me) but I found myself reaching out to my phone out of my shock lol , I don't think a 5* hotel anywhere should have a room view of any kind like that! So creepy and just weird! I didn't complain tbh because I was thinking to hell with it, I'm hardly in the hotel anyway! Well it's also safe to say I'll be hardly staying there again!

Was moved here after the Radisson Blu in Kenilworth had a ‘system error’ - was pleasantly surprised. After the lukewarm and slightly patronising ‘welcome’ at the Radisson the staff here were incredibly friendly and helped assuage my frustrations of having to walk another ten minutes across town after work, with a theatre clock ticking. The room was a definite upgrade on what I would have had, with glitzy finishing and a really fresh and upmarket feel to it. Slept like a log. The breakfast team were very friendly, and whilst I only wanted the basics before heading off the freshly-cooked food others had looked fabulous. Not sure about the reviews on air con, I barely noticed it being on and appreciated it being cooler, but I’m sure for some it might be annoying if it doesn’t turn off. I’ve certainly had worse at big name hotels. I think the only thing in the negative column is that the entrance is slightly baffling (put an ‘Entrance’ stencil on the sliding doorway glass perhaps?) as it just looks like you’ve stepped into an impervious box, and the signposting to where the breakfast is (walk through the bar, don’t stand at the check-in for the restaurant section like this plum did for 30 seconds) could be improved.

Great location for covent gardens. Service was top notch. The rooms were great as expected. Would stay again.

We stayed (a family of 4) at the Middle Eight during Easter 2024 and had a fabulous holiday, the Hotel is very nice and and strategically located near the Holborn Tube station (Piccadilly line), kudos to SAQ at the frront desk for his kindeness and flexibilty in extending our checkout time and also to Patrick the Concierge, he arranged afternoon tea (fantastic) and dinner for us. congrats Middle Eight Dream Team!

Fantastic hotel, modern interiors and friendly staff!

Want to say a massive thank you to SAQ for being so kind, understanding and welcoming. He heard that my guest had had a 6 hour drive instead of 3 and a stressful journey that he gave us an upgrade and made us feel at home. Our first stay here two years ago was abit rocky with getting booked in and not easy, however meeting SAQ today, I was so happy to come back to stay at the amazing Middle Eight. Thank you SAQ.

Saq was a great guy and did the little extra for my stay.

We were very disappointed about the breakfast who is really very poor with bad quality bread. Only two types of pastries, one bircher and one yoghurt with cereals, everything else had to be ordered extra and you could only take one extra per person otherwise you were charged extra. On the last day there were only chocolate pastries coming from the day before because they were all hard. At our arrival, the indicated that our rooms we have been upgraded and they asked if we were interested to pay more to have another additional upgrade, very surprising as customer service. And at the end we were upgraded on two rooms with view on the air machinery of the hotel! Hopefully I have request to change the rooms and they agree but I have to speak with three different persons in order to change. Another point who is really not aligned with a 5 stars hotel, you can not turn off the air conditioning on your own in your room, and have to ask to a hotel manager to turn it off!

A very late review but we stayed here at the end of august last year for a whole week ❤️ incredible service and the room… don’t get me started 😍😍 absolutely beautiful, I’d stay here again in a heartbeat especially with the fact they have a gym included in the price on the bottom floor!!!

Location very near Covent Garden and theatres. Service desk staff were excellent. Room was very comfortable. Bed was soo comfortable I slept all night. Easy to adjust temperature as important for me .. Thank you Middle Eight for a most enjoyable stay. ADU

What a lovely hotel, feels very new and clean, the rooms are very nice, quiet and the bed is very comfortable But the stand out feature for us were the hotel staff, from Saq on reception to Darant and Zhanna providing great service The restaurant staff were very polite and professional too Would definitely recommend the hotel, very central and reasonably priced too

During my recent stay at the hotel, I was delighted to find that despite the challenges of a busy holiday weekend, the impeccable service and attention to detail remained unchanged. This marked my second visit in just a month, and I must say, any concerns I had about potential staffing shortages during the Easter period were quickly dispelled. One highlight of this visit was indulging in the hotel's breakfast offerings, which surpassed my expectations in every way and every aspect contributed to a truly delightful start to the day.I have no doubt that I will be returning to this hotel in the future, and I highly recommend it to anyone seeking a memorable location.

This is not five starts hotel ... Reception Team and Managers are not in five stars hotel level. They were not able to perform simple activities, like late check-in or receiving a package. We were surprised by Manager Patrick approach, which more tried to get rid from customer, instead of providing a service. Important note, hotel is not collaborating with Booking. We were charged extra money by Booking for “no show”, because Reception team was not able to perform appropriately late check-in. The problem is that hotel Managers are ignoring Booking requests to get details about our stay in hotel. I am not recommending this hotel, there are so many other better options in London.

Nice stay that was sadly ruined at the end. Booked this hotel for my pregnant wife’s birthday; staff were accommodating and the room was very nice and clean. They left some lovely macaroons and a “Happy Birthday” note for when we returned from our day out. However, it then started to fall apart. We had to twice ask for extra pillows, we enquired about decaf tea and no-one got back to us (so I assume this is not something they stock). We then had the battle with the air conditioning (mentioned in other reviews) - it kept coming on all night and caused a lot of frustration: the next morning we raised this with reception staff who advised that you need to phone reception and they can turn it off?!? Firstly; it would be good for them to include this on a note in the room to advise their customers but secondly; this is a 5* hotel and customers can’t TURN THE AIR CON OFF?!? Ridiculous! Lastly; we left in the morning to go and get breakfast and took our suitcase to the car. We left some belongings in the room, so we could come back and check out afterwards. We put the “Do Not Disturb” sign on the door panel. However; when we arrived back, we walked into the room to find that it had been fully serviced as if we had checked out. Luckily, some items were still in the safe where we had left them. The drinks that we had left in the fridge had gone. Yes, they were just drinks but my wife (due to her pregnancy) needs fizzy drinks to help with sickness - especially on car journeys and she was gutted that hers was missing. We went down to reception and explained what had happened. The staff were apologetic and quickly called the domestic staff to try and locate the drinks. After a wait, they advised that they had managed to get the drinks back (again; not sure if they had needed to fish these out of a bin!). It turns out they found 2 of the 3 drinks but not my wife’s fizzy water. By this time, my wife was so upset and just wanted to go home. We weren’t even offered any type of compensatory drink. They had assumed we had checked out and we didn’t, ignored the do not disturb sign and binned our belongings. Not what you would expect from such an establishment. We will not be planning on going back soon or recommending to anyone.

The hotel felt very posh, and checkin was easy. The room was very comfortable, and even had some complimentary items in the mini fridge (still water, sodas, lemonade). The hotel is a block and a half from Holborn Station, and close to all sorts of restaurants. I would certainly stay again!

I really enjoyed being a guest here. The room was very nice and clean and the breakfast was also very tasty. The service was also very friendly and accommodating at all times and the location of the hotel is also great for a city trip.

I hve stayed in the hotel a number of times and its a great choice. one of the best locations wfor those that want to be cloe to the theatre district and covent garden.Close to the shopping areas of Oxford/Regent/Bond Old and New. Next to three of the best tube station for traveling east-west (Holborn and Coven Garden) and south-north (Tottenham Court Road). The hotel has a gym, restaurant (and tons of choices just outside). Rooms are clean and staff is really professional and accommodating. Greatt works guys and I look forward to seeing you soon in few weeks.

What a wonderful hotel. I stayed last week and I can’t fault it. Friendly, helpful staff, beautiful decor and the room was delightful. Fabulous drinks in the bar and great staff there too. I can’t wait to come back. In fact, can I come and live there?!

Stayed here for a couple of days, great location & value

The stay at the hotel was great and I would visit it again.

We stayed at the Hotel Middle Eight in London for several nights and also took advantage of the breakfast. The size of the rooms is very satisfactory and the staff is always nice and very accommodating. The lobby area is also very inviting and the hotel generally makes a very good impression. There's nothing to complain about when it comes to cleanliness and location.

Very beautiful, luxurious hotel both in terms of its services and its design. The staff (for the most part) are attentive and caring. The room, ultra comfortable, very beautiful, gave us a delicious night. I am removing one star because for a 5-star hotel and at the price of the rooms, it is not normal that breakfast is not included. Also, I had reserved one type of room but I was given another, supposedly to upgrade me, but which did not at all meet my basic selection criteria. They obviously changed rooms for me immediately and are therefore attentive all the same. small downside on weekends: the night club attached to the hotel whose music resonates in part of the hotel and therefore in the rooms.

My recent stay at Middle Eight Hotel in London's Covent Garden was simply delightful. From the exceptional service to the elegant ambiance, this hotel truly exceeded my expectations. The service provided by the staff, particularly Saq, was outstanding. Saq went above and beyond to assist me both online before my arrival and during my stay, ensuring that everything was seamless and enjoyable. The hotel itself is beautifully designed, blending modern style with classic charm. It offers a serene and inviting atmosphere that is both elegant and accessible. Located in the heart of Covent Garden, Middle Eight Hotel is surrounded by a fantastic neighborhood filled with attractions and dining options. It's the perfect base for exploring the vibrant energy of London. Overall, I had a wonderful experience at Middle Eight Hotel and highly recommend it to anyone looking for a memorable stay in London. Many thanks to Saq and the entire team for their excellent hospitality.

great location, great room and lighting design, service was perfect. one thing to enhance is the speed of serving breakfast .

After having the WORST day imaginable ahead of my birthday celebrations, checking into this hotel has been the highlight of my day. Saq did everything to ease any concerns and brighten my day. A wonderful member of staff at a hotel that truly goes the extra mile to ensure guest satisfaction.

It is always a pleasure to stay here, staff are welcoming, rooms for comfortable and spacious. The welcome cakes are a nice touch too.

Very disappointed as treated myself and best friend to afternoon tea here on Friday, we got moved around 3 times, was told my booking was wrong, even though it was booked through your own website! Had to look for staff to help and was twice asked if we were part of a bigger group, it appears that as we weren't then we were not important enough! The man that finally helped and looked after us was nice and afternoon tea was also nice. Lovely hotel in a good location but staff and service mean we will not return again. As it was not busy I would expect better, even if we weren't staying in the hotel and only having afternoon tea.

I have rarely been this disappointed. This is my second visit to the hotel: the first was good and this past week was a disaster. You pay for a five-star hotel where the air conditioning system works at the level of a two-star hotel. Best of all, the staff knows their air conditioning is a disaster. And they openly admit that. What do we call it when we charge you five stars, but give a service for two stars..? No deduction from the price occurred to them. Just when I thought I had found a hotel for my stays in London, disappointment came… which is a shame because the hotel has an excellent location. However, like many - they do not know how to maintain a high level of service.

Great location and very good service.

My husband and I stayed a night in a Superior Street View room. All the hotels staff were welcoming and helpful. Our room was comfortable, spotlessly clean and very nice. We had a lovely stay which included a delicious breakfast. We would definitely come again.

Team and managers at receiption were very disappointing. Starting from cancelling our reservation as "no show" after I informed hotel about late check-in, and later on rejecting our parcel's delivery since "search in guests list did not work". Team was very rude (especially manager on duty Patrick) and did not even try to help. Definetly far from being 5 star hotel mainly due to the staff.

I visited middle eight for the second time. I celebrated my dads bday (75). I used al my savings but it was so worth it!! ;) The service and kindness of the hotel employees were excellent. Thank you for your good service. It made his bday weekend one to never forget. Offcourse we will return!

Great welcome and friendly service was let down by broken air conditioning in a boiling hot room with no ventilation. The duvet had been washed and not dried correctly so was all clumps of synthetic filling. Disappointing at these prices. Reception said they could have sent an engineer up to fix the a/c but couldn’t understand that wouldn’t be appropriate at midnight on what was supposed to be a romantic break.

Love this hotel and keep coming back to it! Always super clean, amazing locations and the staff are always friendly and welcoming 🙏🏼

1st time I have stayed at Middle Eight. I had an exceptional time, friendly staff, service, food, hotel excellent

Only had lunch here. Lovely food, small portions.

Everything was very great there. From my arrival to leaving the hotel, the service was excellent! The only thing I would have to criticised would be a little more choice in the minibar the refill. But I will always be happy to book this hotel for my visit to London...the location is Great.

We stayed at the hotel for a week, and luckily and “luckily” (more in a second) we stayed in a “Cosy” - small room and in a bigger “Superior” rooms (sorry if I am wrong in the room types). The hotel is located at the end of a streets that is super close to Covent Garden and all its surrounding streets that are filled with theaters , shops, restaurants and pubs. It’s also very close to Holborn and Covent Garden Underground stations. And, if you are not lazy, it would take you less than 30 minutes to get to Oxford Street Circus, Piccadilly and Trafalgar Square - and more. Well, last Friday night we came back to our room at midnight and found that the Air Condition wouldn’t heat the room. When I called the Front Desk, I was promised that someone would take care of that, but after 15 minutes of waiting, we decided to go downstairs - and it appeared that the manager in charge was looking for a solution. When it appeared that there was no solution, we were offered to move to different room. The lady in the front desk came to our room and helped us to move our luggage, so at 1 AM in the morning we found ourself in a bigger and warmer room, where we happily stayed until our checkout. Bottom line - the price is not cheap, but super-highly recommended hotel! Thanks.

Superb location, we all liked the decor. Breakfast was lovely. Lovely room, very comfortable bed. Very friendly staff. Bar service was a little slow, they got our order wrong several times. All of our party would be happy to stay there again, thanks for a lovely break.

Had a good stay here for a business trip. The team are very helpful and accommodating. The rooms are so comfortable and beautifully designed. Room service is also excellent

Excellent staff, especially Georgian girl Zhanna.

Ideally located within walking distance to Covent Garden and Holborn underground stations. Great restaurants and cafes within walking distance. The lobby is quaint and they have a quiet lounge for reading or catching up on some work which is convenient. The room is reasonably spaced as per London standards, but the closet is not designed for efficient use it’s too small and inconvenient. The bathroom lighting is an unpleasant shade of bright white. The housekeeping is not great, they are fast but not thorough leaving tissues on nightstands which begs the question what else do they forget to turn down. They are very stingy with refilling water bottles you have to call and request refills. We requested a wake up call and they came up to the room 30 minutes after the requested time which is problematic if you have a flight to catch. Finally, the gym is well equipped with great devices but hosting multiple private training sessions at once makes it very hard for guests to utilize the space. I kept having to move to make space for the personal trainees and their coach. Overall, would recommend Middle Eight great property but I hope these small but meaningful issues are addressed.

What a great night’s stay we had at Middle Eight. The service and room was lovely. It was made even better by a delightful waitress at breakfast named Marie France. She was simply outstanding! Would definitely stay here again.

I am a returning guest here my experience is always good here, I felt the rooms are always competitive price for what you get and of course the area 🙃 cocktails in the bar are always great unfortunately this time only had time for one as we had stuff booked. Great place for a night stay for the theatre. Only downer was felt the breakfast was a little expensive. But it was great. !!! PS the coco pina is Alcholic free !! Didn’t realise at the time 😂

Stayed in this beautiful hotel for 2 nights to celebrate my mothers 70th birthday. From the minute we arrived it was so special. Prosecco on arrival. No standing at counters to check in all done from the comfort of the gorgeous lobby with the sweetest receptionist. We were then brought to our room which was modern, fresh and unbelievably comfortable. We spent a few hours on both days in the main bar area. Amazing service and fabulous atmosphere. This hotel is perfect and we can’t wait to stay again. One of the best experiences ever.

Had the best stay celebrating wife’s 40th. The location was perfect, the proximity to theatre-land, Covent Garden, Oxford street was excellent. Service on arrival to when we left was superb. Attentive at check-in, dinner and breakfast. We will be returning.

Great hotel with nice size rooms in a good position to walk to many London tourist spots.

Das Hotel an sich ist super. Die Zimmer sind groß und gut ausgestattet. Es gibt eine Nespressomaschine mit Kapseln, Wasser, Softdrinks und alles für Tee. Der gesamte Service ist sehr freundlich und zuvorkommend. Die Lage ist exzellent. U-Bahn in der Nähe und auch fußläufig kann mann Geschäfte, Restaurants etc gut erreichen. Der Minuspunkt ist das Frühstück. Bei uns war "kontinentales Frühstück" im Zimmerpreis mit drin. Das Bestand allerdings lediglich aus Croissants, Butter, Marmelade und Kaffee/Tee. Alles andere musste bezahlt werden. Selbst der Orangensaft kostete 5 £. Die Zimmerpreise sindwirklich nicht gering, da finde ich ein solch knusprigen Frühstück schon ziemlich frech.