Based on 170 opinions finded in 2 websites
Based on 170 opinions finded in 2 websites
Nº 352 in 507 in Suffolk Coastal
Nº 9 of 18 Chinese in Suffolk Coastal
Opinions
What can I say “fabulous food” “fabulous service”. We popped in an advanced large order for a family gathering and Michael’s were amazing - collection ready for the time we asked - and quality of food top notch ! definitely a 5 star review from us
Donna Gandy . 2024-08-25
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Best Chinese in the area , we have never had a bad meal
Fiona Hall . 2024-07-16
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Ordered a takeaway delivery for 3 people to celebrate a birthday. The food was luke warm and for my son's order the wrong item was sent, cannot recall what is was as it was my son's and he had ordered 3 or 4 items, but it was a chicken dish, I suggested we contact them but he did not want the faff and just ate it anyway.
Michelle H . 2024-06-30
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The only Chinese takeout you ever need to use. The best for miles around. It's cash only, and you can get delivery. A must try
Colin Riley . 2024-06-19
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Had delivery from Michael's a couple times when visiting the area. It's one of those places you have to know is there. Food is delivered fast "30 minutes or as soon as ready" Prices are very reasonable and food arrives hot. Everytime it's been delicious and zero complaints. 4 meals under £40
Ty Sharpe (Realtysharpe) . 2024-06-12
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Absolutely wonderful food and service. The best Chinese food I have had in YEARS. Thank you!
Jayne Miller . 2024-05-03
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Couldn’t even place an order, called multiple times. No answer. Phone line was busy for one call, called after. Still no answer. Went somewhere else.
GoProftMyDay . 2024-04-14
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I went to Michael’s because it was top rated . My order came out completely wrong and I was forced to pay for a remake that was even more inedible Frozen hash browns and spoiled mushy green Chile. The manger was rude and condescending. Don’t go to this place highly overrated and abusing tourists
Lillian51 . 2024-04-06
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Asked for special Thai green curry and got red curry must lisson to customers would have taken it back but never take food back that can't see been cooked I will say it was still very nice and would go again
Shaun Wilson . 2024-03-20
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First time ordering tonight can't believe I didn't know about it excellent customer service and the food wow , slightly annoyed I'll probably bring spending alot more money here due to how good it is 😂
Loren Ablitt . 2024-03-19
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Good Chinese takeaway. Cash only.
John Primmer . 2024-03-11
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A new customer, excellent food and service,were hooked!
Graham Cochrane . 2024-03-09
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Excellent food, never greasy. The staff are always pleasant and professional. This is a cash only establishment. Yes, I will be back
Davy P . 2024-03-05
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One of the best Chinese takeaways I've had. Well cooked , food always piping hot. Extremely tasty 😋. Fast delivery, very polite staff. It's cash only which suits me.
Dannyb Boover . 2024-02-24
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Top quality food , always delivered piping hot. Staff are so friendly. But going back to the food. I suffer with IBS. This is one of a few take aways incan actually eat without a flare up. Goes to show how clean and well the food must be stored and prepared. The taste is amazing, my favourite is the roast pork fired rice. The sweet and sour sauce is lovely also. Just the right consistency. And super tasty. Top takeaway. Of which I have been using for around 25 years now. When it first opened. 5/5
Dan B . 2024-02-16
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What a waste of £34!! Bland anaemic rice! Hardly any special in it! The sweet & sour chicken balls were dried out and mostly hard, gristle! Lemon chicken hard and over cooked. The duck was mostly fat!! We feel completely ripped off!! Never use them again!
JD . 2024-02-13
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The staff are poilte and helpful even though it was a busy Saturday night. The food is always nice.
Cameron Green . 2024-02-01
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Had the food delivered 3 times always hot and tasty very nice delivery drivers
Sandra Rider . 2024-01-12
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Very quick excellent food, replaced some for free when mistake with ordering. Great place.
Tristan W . 2024-01-11
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Always amazing food here and quick waiting time for collection. Highly recommend as always enjoyable food.
Gina Roberts . 2023-10-24
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The staff, were lovely and so friendly, apologetic and polite, despite being massively rushed off their feet! We couldn't believe how busy they were...but as they were highly recommended, it made sense! We did have to wait - but their predicted time was spot on! - and our food was delicious! Generous helpings and cooked perfectly! We especially loved the honey and lemon chicken! Thank you so much Michael's Kitchen - we will be back!
Paul Allen . 2023-10-11
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Always lovely food very busy very popular so that says it all. Always polite on the phone and in the takeaway itself
Mark Forsdike . 2023-09-12
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The best Chinese take away by far in Martlesham and surrounding areas. If you’re further worth the travel. We use them every 1/2 weeks. Excellent food, always ready to collect on time, hot and tasty. ( I struggle with my tummy with most Chinese take always, never any nasty greasy residue on the top from here) Cash only so don’t get caught out.
skybutch . 2023-08-04
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Outstanding food definitely the best Chinese I've ever had an easy 10 out of 10 will definitely be back thank you
Magnums Tattoo studio . 2023-07-16
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Would definitely eat from here again food was very nice
Mark Orrin . 2023-07-09
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Ordered king prawn curry , should have read onion curry. Not nice .
Brian Keen . 2023-03-04
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Ordered at 7pm was told delivery would be 45 mins. An hour and 50 mins later if arrived cold tasteless and absolutely vile!!!! Don't know why they take on so many delivery's at once when they cannot fulfil these. Used to be a real tasty Chinese takeaway! Will never order from them again, food is absolutely rank and over priced for the crap you get delivered!!! Very poor service
sophiewR5231TU . 2022-09-16
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Completely useless!!! Tried to call 8 times over the the space of 45minutes with no answer, to place an order. Gone down hill rapidly this place.
Kyle Barrett . 2022-08-21
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Great food but unreliable to get through on phone
Alien Agenda . 2022-08-20
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I will not be going to this Chinese again! The food was cold and the chicken was hard when it eventually came after an hour and a half wait ! didn’t eat a single bit and when I called up to tell them their words were “well your not getting your money back” very very rude and just overall a waste of money and time
Q8291ZOcharlottem . 2022-04-28
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Has to be the reliable take away. Never yet to have a bad one. Consistently good.
Mark green . 2022-04-22
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After waiting 2 hours for our meal, there was also a dish missing. The driver was rude. A child was sent to the door with our food. And it was cold.
Hugh Mann . 2022-03-27
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We weren’t that impressed with Michael’s Kitchen when we tried it a few years ago, but thought we’d give it another go after some positive reviews from family. Perhaps we just caught it on a bad night previously, or ordered the wrong dishes, as both the quality and quantity of food has been excellent on each of the occasions we’ve used it in the past four months. The food isn’t packed with MSG as it can be with other Chinese takeaways, and the portions are incredibly generous. I’ve ordered a different main each time, and while one (the Szechuan pork) was a little too spicy for me, it was still full of flavour. It’s great to finally have a reliable and well-priced Chinese on our doorstep.
Adam P . 2022-03-17
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Best Chinese takeaway for miles
Debbie Foster . 2022-03-05
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Generous portions, but cash only.
COLIN JACKSON . 2022-02-12
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This is a top takeaway - best in the area! Quick and great range of dishes..
Richard Wigzell . 2022-02-03
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All good quality food every time probably the best in the area
Luke Thurston . 2022-01-22
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An excellent Chinese takeaway cannot find nothing to say bad about this Chinese very good.
Michael Webber . 2021-11-10
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We regularly enjoy a take away from Michaels Kitchen. Most times our order is delivered, carefully packed, within about 20 minutes. The choice of dishes is extensive and always excellent. This Chinese kitchen is …… Simply the Best.
lesleyt902 . 2021-10-07
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Food always beautifully cooked, staff lovely too
Sylvia Milldown . 2021-09-30
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After finishing work after a long day I really didn’t fancy cooking so thought I would give this place a go. Great staff and lovely food, I’ve just read a few bad reviews (not many) and they are laughable surely if a place is busy that’s a really good sign and if you have to wait a little longer then fair enough. Far too many snowflakes around. I’ll definitely order again soon
jameswG5946YX . 2021-09-07
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Absolutely the best Chinese i have ever had will be having more 😊
Sarah Whiting . 2021-08-29
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Best Chinese in the local area! Highly recommend the special dishes.
Jack Hall . 2021-08-08
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Wouldn't get a Chinese meal from anywhere else.
Paula Warren . 2021-07-31
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Service 5☆ Food 4☆ Portion sizes 4 ☆ Would come back again 👍
MR INFINI5Y . 2021-07-27
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Ordered from them was over an hours wait for delivery and when received food had no flavour to it and it was very dry! Will not be ordering from them again!
Ellie Cracknell . 2021-07-05
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Food has always been good. Good delivery service.
Terry Marsh . 2021-06-10
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Great service, quick collection, great food
Zoe Brand . 2021-06-09
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Delicious takeaway, especially the hoi sin sauce crispy duck rolls, and bitesize chicken in light batter. Thank you so much! Dan
Dan . 2021-05-30
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Use a lot alway good food fast service
Ian Cutter . 2021-04-25
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I used to love this place,but I feel of late the food has gone a little downhill 😕. I'm a sucker for curry sauce,but this was a weak recipe in my book. Pancake rolls were quite small,whereas in the past they were whoppers! Couldn't get two hands round them back in the day. On the flip side,service is brilliant and delivery man was very polite.
Myles . 2021-04-22
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Couldn't ask for anything more. Ordered on a Tuesday night. Really easy ordering. Food arrived within half an hour. Lovely delivery driver. All of the food was delicious. We've had the mixed starter a few times now and that's going to be on the order every time from now on. Really enjoyed chilli beef, duck in hoi sin and Szechuan pork tonight. Looking forward to next time. Thank you.
W5198XWianh . 2021-04-06
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I was hesitant because of the mixed bag of reviews however we had a great experience. The place was very clean, staff were polite and the food was tasty! I like that there are some Thai dishes on the menu. We will eat here again.
Echoklima . 2021-02-18
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very bad service they missed a dish out and i got told we would need to wait one hour for the dish as they are to busy to cook it and said i could have a credit credit note very rude on the phone
Duncan Scott . 2021-02-13
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Amazing food!!! Brilliant service, very friendly staff. They helped us pick from the menu as we had never had thai before. Wish they would open there woodbridge restaurant again. Although the 1 hour round trip is worth the delicious flavours!!!
Ellie Alexander . 2021-02-10
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Awful service, waited almost 2 hours for a collection... gave up and went elsewhere...!!
gary harper . 2020-10-24
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Our food arrived an hour late but we didn’t say anything as we understood they were busy and a delivery driver short. We had ordered a mixed veg curry and received a Thai green curry which was to spicy to eat. The chicken balls were nice but the chow main was very greasy. When ordering it was very hard to understand the person on the phone due to a lot of background noise their end I don’t think we will be ordering from their again. It has gone downhill 😕
P2874ZNnikkih . 2020-10-23
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Good Chinese takeaway, excellent speed and service. Offer a cheap delivery service.
Henry Slim . 2020-10-03
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Tried this place after it being recommended by a friend, and I can se why he did. Excellent food, reasonable prices and quick efficient delivery. Will certainly be using them again.
Ian Brown . 2020-09-20
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Order at least 2- 3 times a month with these guys!! Food is great delivery time is spot on, even when busy. Lady on the phone took 10 minutes to figure out what I ordered last time, I enjoyed it so much. Thank you so much best service and fantastic food. Thanks guys !!! Top top marks
Rhiannon Williams . 2020-09-18
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Great tasting food and good portion sizes with reasonable prices. Friendly staff and a reasonable waiting time as cooked to order.
Alan Oliver . 2020-08-30
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Michaels kitchen is my favourite takeaway. During lockdown I tried many different chineses and none of them compared even close to Michaels. They are tasty dishes and always happy to help me when I want to try something new with recommendations. I will never get chinese from anywhere else!
Jamie101789 . 2020-07-21
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I ordered a delivery of bbq spare ribs and egg fried rice, king prawn hoison sauce, always thought the foid was okay orederd many time, I had very bad diarea afterwards, and an upset stomach. My daughter orded seaweed tonight and other foid amounting to £24.00 the seaweed was mouldy what the he'll is going on, well I won't be ordering again and nor will my daughter this place has gone down hill
HappysShopP-89-- . 2020-06-07
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Absolutely fabulous food. We don’t go anywhere else. Their satay is the best around. Quick delivery and brilliant service.
Stacey Thrower . 2020-05-26
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Just had a takeaway Chinese from Michael's kitchen. Best I've had in a long time, fresh and not greasy, thanks.
colin lane . 2020-03-21
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Don't bother. Waited far to long for order. No customer in front walked out. If could rate zero I would.
kaylH5911AA . 2020-02-29
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Won't be going again. Waited over half an hour for order. They were more interested in phone orders. No other customer before us. So told them to forget it and walked out.
Kay Lane . 2020-02-29
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Lovely food always hot. Moved to the country recently & thought I wouldn't get it delivered but they go out of their way to meet me to pick up food service is excellent.
Tracey Waite . 2020-01-26
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Great tasty local Chinese. Good customer service thanks
Graham Walker . 2020-01-25
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Pucker Chinese!!! Really nice people always take good care of me and well priced too! Delivery or collection which suits me either way. Great selection on the menu and never had any problems. Great work guys keep up the good work
mark fivecortina . 2019-12-03
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Incredible 😍 although the prawn crackers are a bit thin
Jason Dennis . 2019-11-24
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Great quality food at a good price. They deliver too but if it's Saturday night they are very popular so it can take a while. I recommend ordering by phone and then going to collect -- they'll tell you how long it will take over the phone.
Lewis Kirby . 2019-11-20
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We have been getting Chinese take away from here for over 10 years and the quality is always perfect. Don't be put off by the location in an industrial estate - it's a hidden gem.
Miles Wilkins . 2019-11-16
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One of the best in town, we always use them. Sadly the price has shot up along with the wait times but gotta wait for great food sometimes
Andy Marsland . 2019-10-14
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Lovely meal and very good service
Sarah Midgley . 2019-08-29
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Lot of the dishes tasted the same and some were far too sweet
john smith . 2019-07-14
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Used this many times over the years and never had a bad meal. Delivery service if needed but can take awhile as they are very busy
James H . 2019-06-16
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Freshly cooked chicken kebab to take away. Juicy and tender, very good. Recommended.
Alan Ainsworth . 2019-06-09
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Don't be put off by the appearance of the place the food is fantastic !!!!
Craig . 2019-06-07
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These people know how to cook. Tucked away on the industrial estate but dont let this put you off. food is cooked with love. Not your normal greasey slap up.
Howard C . 2019-05-11
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The food every time has been excellent. I've tried my hardest to stick with them - their food is fresh, non-greasy, tasty and delivery has always been fast. BUT..... they are so unpredictable in other ways. Suddenly when you call for an order they can't deliver. Despite advertising that that they can. Other times they just don't even answer the phone. Other companies are available on apps like Just Eat. They would escalate their business huge amounts if they just moved with the times. Just called after a long day at work (irregular hours) and despite them advertising that they can deliver to me now, they won't. The driver has knocked off apparently. Shoddy. So I can't support them anymore. Such a shame.
Jane P . 2019-04-17
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Poor food, small portions,quick service.
Lucie Knights . 2019-03-26
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We’ve used MK for a number of years and its always been good - however today was a truly disgusting experience. Having waited over an hour our food arrived so you can imagine the disappointment when we discovered the coconut chicken was refrigerator cold and set solid like a blob of cold lard, the duck and prawn rice were equally cold (but at least they did appear to have been cooked at some point today unlike the coconut chicken !), the pancakes had been microwaved beyond saving and crumbled like popadoms. Ok so delays happen so we phoned up and politely explained only to be greeted with “we refund you one dish next time” - my reply “no thanks I dont want a refund I would like the food I ordered delivered cooked and hot ready to eat so please arrange to replace’ - reply from MK “you already had food delivered and we very busy and cant replace’ !!!! - really, is that your ideas of customer service.
Damon Jones . 2019-03-21
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2 hours and 20 mins for delivery that was placed at 18:21...arrived just warm enough to eat but a cold sauce pot. To food would have been so much nicer if hot...very disappointed as we never eat so late at night.
Teresa Theobald . 2019-03-02
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You haven't eaten a good Chinese until you've eaten from these guys
Paul Cav . 2019-02-17
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What a nice takeaway this is, they have a really good menu which covers nearly all aspects of Cantonese eating, good quality, good portion sizes, good prices and last but not least they are good time keepers too on delivery! Great work folks keep it up. Jimmy and Ray are really nice guys but Nathan is a grouch
Danny Childs . 2019-02-12
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Best Chinese in the area. Food consistently good.
Charles Silmon . 2018-12-09
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The quality of the food has gone down drastically the king prawns seemed to have shrunk and the noodles tasteless without flavours the wanton soup is made out of some kind of pork bits looks like we are going back to panda in Woodbridge..please fix up guys this place used to be good
Vincent Androlini . 2018-09-28
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Ordered our takeaway and it was delivered within the stated 30 mins. The food was hot and very tasty. Had duck pancakes and the duck was cooked spot on. The delivery guy was friendly. Would recommend and use again.
708beverleys . 2018-09-09
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Had a lovely chinese from Michael's Kitchen with my family. Had a big order to be delivered. Staff member on the phone told us it would be with us within 45 minutes which it was! Food looked and tasted fantastic. Definitely be using this company again!
cg2792 . 2018-09-02
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Amazing food and always a great service. Not the cheapest Chinese but worth it.
Naomi Gray . 2018-07-11
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Excellent food highly recommend
Shaun Ashlee . 2018-06-02
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Been going there for years, 15 years + and never had a problem with the food or staff.
Christopher Craddock . 2018-04-11
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Spent 2 hrs ringing this place trying to place server all times for a £ 50 + order for a party. No one could be bothered to answer the phone. Just rang and rang. Went elsewhere in the end. Will not bother to try again in the future.
Lorri Chambers . 2018-04-08
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Been going here from for over 10 years, the best Chinese/Thai takeaway for miles, don't let the location put you off, the food is amazing.
David Knight . 2018-04-04
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This place has gone downhill over the last few years from forgetting items ordered to an insult to crispy duck. I could not even tell if it was even duck. It looked like bitty rice. I complete disappointment never never never never never again !!!!!!!
bucko3556 . 2018-02-10
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Would never go anywhere else fantastic food
Corasue Finch . 2018-01-20
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Such a shame. The food from here is reasonable but it took two hours to deliver, only to receive a container of special fried rice that was three quarters vegetables and a quarter rice for two people. Jimmy, (who needs to learn a level of customer service, especially given he claimed to be the owner - I'm sure Michael would like to know that), offered a boiled rice in half an hour at a cost of £2.90. Firstly, rip off, secondly, when you've taken two hours to deliver a substandard meal already, adding another half an hour and a charge on top is pretty appalling. Do not recommend and definitely will not be using again.
Stizzy1980 . 2017-12-19
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Tried here instead of our usual Chinese. Really loved the beef in black bean sauce, fried rice but prefer our usual places prawn crackers.
cg2792 . 2017-12-13
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First of all delicious food, nice rich flavours. Fast service, friendly stuff. They lack a website or at least updated menu on the Google maps, that's old, but that won't take the 5 stars away.
Miro Paunovic . 2017-11-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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247 Opinions
Was most impressed with this establishments knowledge of food allergies. I am new to gluten intolerance and the staff here were very understanding and helpful. Food was excellent and good value for money.
129 Opinions
Had a takeaway delivered. Food arrived fast and hot. All dishes are lovely. Portion sizes are great (plenty left over for seconds later). Would recommend 😊
142 Opinions
Stopped here for dinner after a long day, although not on menu we asked about Gluten Free, as was informed possible. After some confusion around which dishes we could order GF, the food was freshly cooked & absolutely delicious. Staff were friendly & helpful, prices very reasonable. Highly Recommend.