Based on 30 opinions finded in 1 websites
Based on 30 opinions finded in 1 websites
Nº 2212 in 2648 in Liverpool
Opinions
Food waa absolutley freezing when it came rang up staff snotty on the phone would not order from here again
Michael Price . 2022-11-16
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Food was lovely will order again
Natalie Davey . 2022-10-16
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Went here after arriving home from holiday and had a great meal with salt and pepper box c,and sweet and sour chicken, chips are hot and crispy
Alanjohn Bolland . 2022-08-21
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Ordered steak and kidney pie dinner.....pie was microwaved, chips were frozen shop bought ones deepfried in a wok and gravy was discusting, bisto type but so watery! Can't really call it a chippy, more like a cafe. Didn't get asked if wanted salt and vinegar either. A big let down, obvs didn't eat it
Jake Higgins . 2021-03-28
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Chips tasted like bad oven chips. The pie tasted strange too. Will not return.
Tom Kinsella . 2021-02-19
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Used for the first time tonight had a beef chow mein and a chicken chow mein (not both for me) both were lovely. Had plenty off meat in and cooked to perfection
Jo B . 2021-02-06
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Ordered from here last night, it arrived quickly but it was cold and everything tasted soapy and was undercooked. Neither myself or my fiance could eat it. Our housemate managed half a chip and said they were horrendous. I've never left a review before but it was honestly the worst takeaway I've ever had and I woke up this morning feeling ill. We ordered through JustEat but can't leave a review on there because they haven't marked it as delivered.
Alex Hardaker . 2021-01-26
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Very nice food friendly service and high standards of hygiene would highly recommend
cara doran . 2021-01-21
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Polite staff and tasty food but unnecessarily small portion of Chow Mein for the price paid.
Peter Kehoe . 2019-05-20
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Wish I could minus a star just awful food and customer service
clare gelling . 2019-05-14
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The boss is nice and the food is cheap and plentiful.
Mandy Pan . 2019-04-14
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I am yet to have a bad meal from here, and can highly recommend the Kung Po Chicken!!
Fyre Fli . 2019-03-06
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China House in Liverpool doesn’t even deserve 1 star for my order from 15/01/2019. I was given a sweet and sour chicken meal that made me sick. I reached out to Just Eat because they were the partner-contact available through chat and the restaurant doesn’t have email or text available. Just Eat could not contact the restaurant to deal with my complaint as it was closed, so they asked me to get back to them the next day. I did not want a replacement anyway because it would be more food and I was already feeling sick from it. I spent 5 days back and forth with Just Eat trying to sort a refund for the meal from China House. I felt I shouldn’t have to pay for food that was prepared improperly in such a way that it made me sick. The chicken tasted odd, had a chewy texture, and felt undercooked. I had only eaten about 5 or 6 small pieces before stopping, realising that it was undercooked and due to feeling like I was going to get sick. I had to reconnect with Just Eat multiple times each day so they would continue trying to contact the owner via phone but it took them 5 days because the owner kept dodging the calls. ( no one answered the phone, or would say call back too busy, or the owner said call back in 10 min., etc. etc. ). On day 5, one agent finally got through and he was told that the owner refused to give a refund “because they (Just Eat) had called them”. Seriously that’s what they said. Don’t order from China House or do so at your own risk. Undercooked chicken can make you seriously ill or even kill you and the owner doesn’t even care. Be safe there are many other places that prepare decent Chinese food and have responsible owners. I will never order from them again and plan to report them to govt standards for safety and hygiene. In the end, because the owner had refused to pay, Just Eat was only able to give me half credit of the amount I had paid to go towards a purchase at another restaurant. So I guess they aren’t really “partners” with any control.
kaspinall . 2019-01-21
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Fab salt n pepper chicken n salt n pepper chips wer gorg n spring rolls lovely best we have had in a long time...deffo go back!!!
Paula Freeman . 2018-12-10
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Order few times from this takeaway. Come with large portion and fresh meat vegetables. Good value, fantastic tasty. Will definitely come back again. Highly recommend
John Peter . 2018-05-04
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107 Opinions
Mi compañero y yo estábamos fuera de casa en la ciudad en julio de 2019 y decidimos pasar a tomar un café y papas fritas. Cuando nos quedamos en Manchester, a menudo vamos a uno de allí, pero tengo que decir que el de nuestra ciudad natal baja un poco. Estaba muy ocupado, pero logré encontrar una mesa mientras mi compañero hacía cola para pedir lo que queríamos y pagar. La mesa que encontré estaba a la vuelta de una esquina y lo que parecía más un pasillo fuera del área principal de la cafetería que conducía a unas puertas dobles. Me senté pero noté una alarma que venía de las puertas dobles, era horrible y el ruido me hacía sentir mal y nadie vino a apagarlo, afortunadamente, vi otra mesa en el otro lado en el área principal, así que tomé eso. Mi compañero finalmente llegó a nuestra mesa y dijo que era ridículo, ya que cuando estaba a punto de ser atendido, el personal aumentó y desapareció durante años, además, no había suficientes cubiertos.Me levanté y pedí que les dijeran que algunos estaban en camino. pero nos tomó un tiempo venir dejando que nuestra comida se enfríe. Obviamente, se necesita más personal, las mesas necesitaban limpieza y el lugar necesitaba una buena limpieza. Nuestra comida estuvo bien. ¡Podría haber sido mejor!
37 Opinions
DONT WASTE YOUR MONEY. Terrible customer service! I have ordered from here multiple times in the past and it’s always been nice. We ordered today 20 boneless chicken garlic and Parmesan, all came with bones in and it is definitely not garlic and Parmesan. At first I thought it was blue cheese!! The person on the phone was very rude and abrupt. In the end they re sent our food with boneless chicken ( that again wasn’t garlic and parmesan) and they wanted the old chicken back that has been sat there for over an hour 🤮 not sure what their going to do with it. Please don’t waist your money
12 Opinions
Food is always on point Love having breakfast here Great quality to match the service Everyones always nice & friendly and make you feel welcome. Anytime we're in Bootle, we come in Prices are good as well. Great range of food choices