Based on 795 opinions finded in 4 websites
Opinions
One of the best restaurants in Lancaster, honestly, worth a try. The employees are distinguished by their ethics, sophistication and good behavior. The food is delicious. I recommend trying it
M. ALMUTLAQ . 2024-10-19
MORE AT Google
Ordered at 19.55, still was saying ‘preparing’ at 22.15. No option on Just Eat to check where the order was, ended up getting the number off google & ringing the restaurant, they lied & said the order had tried to be delivered and we didn’t answer the door, we have proof on our camera that no one came to the house. They ended up delivering our order 15 mins later but the food was stone cold like it had been sat on the side for hours, normally the food is good but wouldn’t recommend after tonight
Callum . 2024-10-05
MORE AT Just Eat
Wont be ordering anything from just eat or Medusa again. Was given the wrong order and Medusa are not interested in whst Just eat do !! They couldnt care less about the company they use to deliver THEIR Food. Not their problem apparently!!
Daniela . 2024-09-29
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We were here last week looking for somewhere to have lunch. The menu in the window looked interesting so we went in. So glad we did because the food was delicious. We shared each other's prawn and lamb dishes and the accompanying rice and salad were great too. I should have taken photos of the empty plates because we didn't even leave a grain of rice behind!
Sam Wilson . 2024-09-27
MORE AT Google
Lovely food and great service - highly recommend
Caitlin . 2024-09-23
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Best mediterranean food in lancaster
izem vatandaş . 2024-09-18
MORE AT Google
Really nice food. You need to wait about 15-20 min., but they are cooking straight away. The food not heated up, but cooked while you are waiting. Definitely recommend.
inga inga . 2024-09-16
MORE AT Google
Amazing, oryginal and perfectly prepared food. Delicious hot bread baked in the restaurant. Big portions for resonable proces. Lots of interesting dishes in menu to chose. Strongly recommend Medusa!
Celine Kuczynska . 2024-09-16
MORE AT Google
Nice fix of protein for a fitness conscious person looking for meat in Lancaster. Tasty food 👍
LEE PEARSON . 2024-09-13
MORE AT Google
Great little restaurant with lovely staff.
P W . 2024-09-10
MORE AT Google
Have to say this is one of the best Turkish restaurants I have ever been to in regards to the taste and quality of the food. Would highly recommend
Shershah (TheShersh) . 2024-08-25
MORE AT Google
Had lunch here today. Very nice food and good portion sizes. I would definitely return. Plenty of GF options.
amanda connolly . 2024-08-23
MORE AT Google
First time at Medusa. Would recommend. Very good Greek food. Great service. Nice staff.
Helen Armitage . 2024-08-09
MORE AT Google
Turkish breakfast is the best...
Kerman Uzunoglu . 2024-08-09
MORE AT Google
Great lovely food. Nice portions. Stopped the mixed veg with Halloumi though.
Kev . 2024-08-01
MORE AT Just Eat
This was suppose to be a Turkish restaurant, the place is nice, the waitress is extremely good and helpful, the food is one of the worst in quality of any Turkish restaurant I have been to, the meat is dry, they use burgul not rice, they serve cheap tortilla bread rather than freshly baked or even locally baked Turkish bread.. I did feel a bit sick after having my meal, never again
Mogdad Alrawi . 2024-07-26
MORE AT Google
Do not eat here what a load of rubbish!! And the staff are rude !!!
Paul Harrison . 2024-07-14
MORE AT Google
Large portions of delicious food at fair prices. Very relaxing music and atmosphere. The staff are welcoming and accommodating. Great place for lunch.
P N . 2024-07-11
MORE AT Google
Medusa ROUTINELY delivers EXCELLENT food! This was delicious, hot, balanced, full of flavour and made from great ingredients. Probably the best takeaway food in Lancaster! The Moussaka was SUPERB, thank you so much ❤️
Sarah . 2024-07-10
MORE AT Just Eat
Quality service every time, thank you :)
Mark . 2024-07-09
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Lamb shank was so nice. The beautiful lady helped us order the food, with a lovely smile on her face. That has made my day. Thank you so much
Lesley C. . 2024-07-03
MORE AT Google
Food great. Arrived freezing cold. Had to reheat.
Wayne . 2024-06-29
MORE AT Just Eat
I visited this restaurant on the Tuesday. The staff were very friendly and welcoming. Food was fantastic and authentic. A real find, will be visiting again in the future. Highly recommended!
Wadster . 2024-05-25
MORE AT Google
Yummy Turkish food. Great service. The sea bass was delicious. The baklava was old, dry and overpriced.
The Cambridge Gardener . 2024-05-07
MORE AT Google
Came here last for a meal after walking past this place lots of times... So so glad we chose to come... The food was Amazing!!! We had the Borek and calamari for starters then both had kebabs.... One lamb and one chicken and a side of fries... The meat was perfect and tender the accompaniments were delicious and everything was hot.... Service was good... They Brought our drinks quickly... The only down side for me was that we were sat in between 2 rather larger groups of people one of which were quite drunk and loud.... Not the resteraunts fault but it would have been nice for them to have realised they had sat a couple in between 2 large groups... Anyway that aside we would DEFINITELY go back and I'll be telling all my family and friends about it too... Oh and before I forget all that food... A soft drink and 2 large glasses of savignon blanc was just £61....fantastic value for Amazing food... 👏 😋
Leanne Shepherd . 2024-05-05
MORE AT Google
Absolutely wonderful low key place with scrumptious food, real Turkish coffee and more than reasonable prices. Definitely will come back.
Maria K . 2024-05-05
MORE AT Google
Amazing food. Amazing service and prices great. Can't believe how good it was. Got lunchtime deal on Sunday. Just visita from Preston but already said we will travel in again just to come here!
Jon DeMoyne . 2024-05-05
MORE AT Google
Always quality food. Decent portions and delivered hot and on time!
Domokos . 2024-04-25
MORE AT Just Eat
Beautiful food, hot and fresh. Delivery was to the minute.
Jason . 2024-03-31
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Absolutely amazing food everything was hot and very tasty .
Emma . 2024-03-23
MORE AT Just Eat
The food is absolutely superb. We introduced two friends to the resteraunt tonight, and they are going to return for another meal.
David Wells . 2024-03-22
MORE AT Google
lovely food, but stone cold on arrival
Kevin . 2024-03-02
MORE AT Just Eat
Used to be a lot better, its starting to show its age. It felt cold and the upstairs area, where the toilets are, was dark and freezing. Prices have shot up in the last year or so. Food is exactly the same and still good.
Stephen D . 2024-02-23
MORE AT TripAdvisor
Absolutely delicious - all of the food was so good, even the chips. Sauces had lovely flavour. The delivery was so quick and the food arrived hot. They even gave me free rice and salad, which was a nice bonus! Will definitely order again in the future.
Mei . 2024-02-19
MORE AT Just Eat
Fantastic food! Absolutely delicious. Ordered a range of dishes and everything was superb.
User . 2024-02-12
MORE AT Just Eat
spot on as always what else can you say
Andrew . 2024-02-10
MORE AT Just Eat
amazing traditional Turkish food. definitely our go to place for a takeaway or dining out. love love love tge food here!
Alexander . 2024-02-02
MORE AT Just Eat
Genuinely shocked at all the good reviews, couple who got their food before us left without eating any. Ours was dry, bland with curled up, stale salad. Staff didn’t seem phased that both tables left all their food.
Rob F . 2024-01-28
MORE AT TripAdvisor
The flavour was nice but the food was wayyyy to salty!
Lloyd . 2024-01-28
MORE AT Just Eat
My partner and I have been to Medusa multiple times for Lunch and a few times for Dinner. The newly introduced menu brings together a wide variety of affordable, delicious and filling dishes. Most of them come with a side of bulgur rice, chips, bread or salad. Minutes after you order a Lamb Kofta or a Lamb sizzler, you’ll be brought a full plate packed with so many different flavours, you’ll want to order the entire menu just to find out how good it can get. Besides 10/10 for food, the staff is always very kind and try to accommodate any need. You need them to tone down the spice on a dish? Done. You want an extra piece of bread with your soup? Done. I organised a 12 person birthday booking at medusa, and all I needed to do was nod at the staff after everyone finished dining, for a show of drums candles and cakes to appear! For no extra charge! Safe to say the birthdayee loved it! Besides their birthday thing, I have to give a special thank you to Layla. She has been the face of the restaurant for me and my partner. She does an amazing job of customer service and ensuring our dining experience is always 10/10. Her adding a starter to my partners meal free of charge because she was torn between two, or her rounding up the receipt to a better price for us, or giving us a taste of a dessert here and a taste of another starter there means a lot. That’s what good customer service looks like, and it certainly brings us back!
Christos Mougkopetros . 2024-01-23
MORE AT Google
Excellent food, really good quality and good portion. The only reason why this review is 4 star is because it was a little slow. But other than that, really friendly staff. I will definitely come back :)
Jenna Mornas . 2024-01-13
MORE AT Google
Delivered hot and quick. Was very tasty and would recommend 👍😎
Dean . 2024-01-06
MORE AT Just Eat
We were in City break in Lancaster and decided to have a Turkish food. The menu was full of so many delicious dishes - you can get lost of reading. In general, I really enjoyed my drink - Efes beer 🍺.
SEVDZHAN MEHMEDOVA . 2024-01-02
MORE AT Google
I've been meaning to visit for a while and finally got the opportunity when our work christmas meal was booked here. The food is delicious, and I've messaged them to book for my family tomorrow 😋
Aaron Dodds . 2023-12-27
MORE AT Google
I went for lunch with a group of friends. Staff were helpful and friendly. Most of us chose from the two course lunch menu. Interesting food, well presented. Good value. Portion sizes appropriate for lunch. There is plenty of space downstairs and a well equipped disabled WC on the ground floor, which made it a good meeting place for our group, one in a wheelchair and several with mobility issues.
lancasterlady2016 . 2023-12-12
MORE AT TripAdvisor
I just visited Lancaster for the first time and first time at Medusa the food was brilliant and staff was amazing absolutely recommend this place and will be back soon Thank you
Qaraman Qudari . 2023-11-28
MORE AT Google
Service was nice and food was very delicious, featuring different variety of selection. Plus efes on tap
Edgars Rutkovskis . 2023-11-26
MORE AT Google
Enjoyed visiting Medusa restaurant.We both selected sizzler main dishes which were delicious.We were also treated with a lovely lady singer to entertain us. Service was excellent
Frank W . 2023-11-25
MORE AT TripAdvisor
Visited Medusa tonight food delicious good service Entertainment provided by a beautiful singer Really enjoyed Will be visiting again soon would recommend
Patricia S . 2023-11-24
MORE AT TripAdvisor
The food was tasty but rather expensive. The waitress, however, seemed rather bothered to do her job, and did not keep an eye on our table at all, we had to go physically to the bar to order more drinks after waiting around for about 10 minutes. I would not go again.
Cristina Teleanu . 2023-11-12
MORE AT Google
We've decided FIRST TIME to have a special meal in Medusa before going to the Grand Theatre to see Roy Chubby Brown. The service was good and attentive but everything fell down with the food. I should have known when I saw the starter. But the main wouldn't be much better. In fact ,my partner couldn't eat at all. What is the waste £65 !!!! :-(
IrinaJ_UK . 2023-11-03
MORE AT TripAdvisor
Absolutely superb at every level ,when we’re in Lancaster next we’ll be back
louiejr01 . 2023-10-31
MORE AT Google
Ordered their seafood platter and meaty pizza (chicken, pepperoni, lamb) along with sides, and was really impressed. This was a home delivery, food arrived in about 40 minutes, pizza was just divine, garlic bread wonderfully fluffy, and the seafood was according to my partner, delicious. We'll be making a booking soon for an actual meal in the restaurant. But yes, seriously tasty food at reasonable prices!
Andy McDonald . 2023-10-22
MORE AT Google
Received a very unexpected phone call today from Medusa. There was an issue with our recent takeaway order and they phoned to apologise and to say that they would be sending some complimentary food. As you can see from the photos, this looked and tasted delicious. Really appreciate the after care service. Thank you!
Zoe Rowlands . 2023-10-17
MORE AT Google
Wish I could post a picture. Ordered calamari and received 4 of the smallest pieces possible. I would be embarrassed to serve this. Also one small rice and salad for 2 people. No bread with the hummus. Just as well we ordered extra bread.Shame because the food was tasty.
Zoey . 2023-10-15
MORE AT Just Eat
DELICIOUS food it was exactly what I wanted/ needed, so yummy!
Lili . 2023-10-11
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Initially they missed our booking,then they could fit us in upstairs(no one else upstairs) The food was ok,but I find expensive for the quantity.
Grandpa Smurf . 2023-10-05
MORE AT Google
I used to love comingt to Medusa but now their staff doesn’t speak English and it’s really hard to order our meals. My daughter has allergies and our group spent a good few min trying to ask a question to a red haired young waitress that speaks very little English. We think she was a waitress as she wasn’t wearing the usual uniform and was just eating behind the bar. When we got our food, it came wrong but we didn’t even complain because we knew she wouldn’t understand. The service used to be very good, the waitress were lovely and polite, but now it’s hard to order anything and as a loyal customer of Medusa for many years, I should say that you should hire front house staff that actually speaks English. We had a party for 15 booked but I’ll be cancelling it.
Anna M . 2023-10-05
MORE AT Google
We have walked past the restaurant for a long time and ignored it. We decided to visit and so glad we did. They have a good offer if you eat all day and early evenings. The staff where fabulous, the food even better. We had prawns and moussaka, What a pity there where not more customers.
Ann O . 2023-09-27
MORE AT TripAdvisor
The whole experience was brilliant. We have the early bird menu which was £14.95 for two course. Wow! The mezze sharer was incredible, the dips were beautiful, and to top it off the bread was homemade. The mains were flavourful and presented beautifully. The house wine on the offer was £13.50 and was a lovely Pinot Grigio. Value for money, I really don't think you will find better in Lancaster! Shoutout to the FoH staff as well, professional, kind and courteous. Thank you guys!
BigLeddy . 2023-09-25
MORE AT TripAdvisor
Wrong food delivered. Not happy at all. Refund wanted.
Kym . 2023-09-24
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Was excellent, very tasty & quick. Excellent baklava
Becky . 2023-09-18
MORE AT Just Eat
Lovely warm welcome. Quick service and fantastic food. We enjoyed the lunchtime menu which had lots of choice and much welcomed.
Jo Earle . 2023-09-02
MORE AT Google
Had the two course lunch menu today. Absolutely lovely food, a good ambience and good customer service and good value. Well recommended
Chris C . 2023-08-29
MORE AT TripAdvisor
Was quite disappointed overall. Went for a Saturday night and it wasn't full. There were two fabulous singers, singing/playing live, but they were far too loud so we couldn't enjoy a conversation whilst eating. This was a real shame. The starters were good (although expensive for 4 prawns in a sauce) and the bread gorgeous. Let down by two bland main dishes, with what tasted like dry packet rice and a limp little chopped 'salad'. A different experience from when it first opened many years ago. The staff were lovely though.
Deb B . 2023-08-28
MORE AT TripAdvisor
great food and speedy delivery. one item we had ordered was out of stock but we got a nice hand written apology note from the restaurant and a great replacement item - great to try new dishes
James . 2023-08-26
MORE AT Just Eat
Fantastic food no matter what you order, great both in the restaurant and for delivery. My favourite restaurant in Lancaster
Dan Balsamini . 2023-08-20
MORE AT Google
The food was lovely but the Lamb Tandir was tiny! There was about 8 pieces of lamb, the halves of potato and one piece of carrot (about an inch long) - not much for £11.50! The Iskender kebab was nice and there was a good size portion. The Karniyarik was really good and came with Bulgar wheat and salad - good size portion.
Jen . 2023-08-18
MORE AT Just Eat
The food is amazing from here, the waitresses are great and helpful.
Ryan . 2023-08-16
MORE AT Google
Good service deafly eat here again if I’m coming to Lancaster
Jake “Pne fan 24” fletcher . 2023-08-16
MORE AT Google
Really tasty food. We especially liked the little extras, like the bread and the salad. Will be ordering again!
amy . 2023-08-02
MORE AT Just Eat
Ordered teriyaki chicken got something in white cream sauce I questioned if it was teriyaki chicken they said it was don't think so worst meal ever.
sue gilmour . 2023-07-30
MORE AT Google
Went for the early bird . Before 7 30 Monday to Thursday . 14 pounds or thereabouts for 2 course . Asked for them to come together starters and main , so we could share them all 😇😎🤷♀️. So we could try them all ! Got spinach and feta parcels and garlic mushrooms for starters ! Both cooked really well and came out hot !! For mains chicken and mushrooms in a creamy garlic sauce ( looked very much like the mushrooms ) and lamb meatballs in a tomato sauce , both served with bulgar rice and salad and riata ! Served hot ! And all looked very tasty 😋
dawnydear . 2023-07-25
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Had a lovely lunch here. Only had the lentil soup but it came with freshly made bread. The £6 even included a coffee/tea or soft drink. Very tasty and very friendly helpful staff, highly recommended.
Andrew Dixon . 2023-07-23
MORE AT Google
The only good thing is that it arrived on time. The order have been of an amount of £80 and was supposed to be for 6 people, each individual chose a main for themselves, but it was not even enough for a child! Worst value for money ever seen on a restaurant. Even the salad was just for a child enough. Worst portions size, worst value for money.
Marius . 2023-07-15
MORE AT Just Eat
This was the worst lunch I have ever had. The chicken dish with rice was so bland. No thought or effort went in to it AT ALL. absolutely no flavour. It took ages for our drinks to arrive whilst the girls at the bar chatted. My grandma ordered a dish that came with a cold egg, salad that was brown and drenched in hummus, this was presented very small and looked just thrown together. Very disappointed. No check backs on the table were made either. We will never return.
673abby123 . 2023-07-14
MORE AT TripAdvisor
Food tasty enough, just lacked a bit of seasoning. The menu description could be better, glad I ordered sides otherwise there wouldn't have been enough food for a meal.
Sean . 2023-06-13
MORE AT Just Eat
Fantastic food and really good service. Definitely recommend to those who love or want to try Turkish food.
Jamie Finn (Jamie) . 2023-06-13
MORE AT Google
Walked past this place many times but finally went for a meal and boy oh boy was the food tasty! Genuine, authentic home cooked food which is so hard to find these days. I'm tired of paying a fortune for pasta and microwaved dishes. We need more of these family run places in Lancaster as it's being taken over by bland chained restaurants Can highly recommend the moussaka . Will definitely be back
U9878JQgillianm . 2023-06-08
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Second visit. The food was just alright. Felt a little less flavourful and lacked something. Service was amazing, and the deals they offered were great too. Food is generally good. Could be one of cases. But still a good experience overall.
Saurav Roy . 2023-06-05
MORE AT Google
Delicious food, I had chicken fillet and rice, my grandson was delighted by the Moussaka, service so friendly
Mike Smith . 2023-05-31
MORE AT Google
Been here a few times because my daughter likes it. Always at lunch time and almost always we are only customers. Food is nice. We often have the "platters". Just I'm always still hungry when we leave and it's expensive enough and they hammer you on extras like bread and drink.
nigelr126 . 2023-05-30
MORE AT TripAdvisor
I had the pleasure of visiting Medusa on a Sunday, where my party and I were greeted by a warm and friendly staff who promptly escorted us to our seats. The menu offered an extensive selection, providing ample choices to suit various preferences. The highlight of the dining experience was undoubtedly the impeccable quality of the food. Each dish was crafted with care, featuring fresh ingredients and bursting with delightful flavors. It was evident that the culinary team took great pride in their creations, as the dishes were expertly prepared and truly satisfying. While I thoroughly enjoyed my time at Medusa, it is worth mentioning that the prices are slightly higher compared to similar establishments in the area. However, I still wholeheartedly recommend this restaurant to those within proximity. The superb quality of the food and the warm, attentive service provided by the staff make it a worthwhile dining destination. In conclusion, Medusa offers a memorable culinary experience with its delectable and flavorful dishes. Despite the slightly higher prices, the overall quality and the friendly ambiance of the restaurant make it a recommendable choice for those seeking an exceptional dining experience in the vicinity.
Tafhim C . 2023-05-30
MORE AT Google
Been here a few times because my daughter likes it. Always at lunch time and almost always we are only customers. Food is nice. We often have the "platters". Just I'm always still hungry when we leave and it's expensive enough and they hammer you on extras like bread and drink.
Nigel Rodenhurst . 2023-05-29
MORE AT Google
6 of us for birthday meal Food was the best, from starters to mains, £60 per couple for both, excellent prices, for delicious food, Peroni wasn’t the best, but nothing to complain about really Well worth a visit, will definitely be returning
Alison Dainty . 2023-05-29
MORE AT Google
This is really a tough one as the food was amazing, full of flavours and freshly prepared so top marks but let downs: Bar person did not know how to make cocktails. Empty plates not cleared when main course arrived and after finishing the meal. Considering the restaurant was very quiet I expected a better service!
Vinay Malhotra . 2023-05-27
MORE AT Google
This is very unfortunate but off late the experience (couple of instances in 2 weeks) has been falling down. The staff does not appropriately understand orders and it seems to be under staffed. I hope they improve their staff training because the food is great.
Jane Holland . 2023-05-26
MORE AT Google
V nice, reasonably priced. Came with some sort of delicious bread slash pastry in addition to the rest, a welcome surprise.
Connor . 2023-05-24
MORE AT Just Eat
Went to this restaurant when it first opened and fell in love with it ! Food was plenty full and fabulous quality. Sadly my last trip was very disappointing, s lot less on your plate and wasn’t as nice . Shame really because I loved it at first. It was something different in Lancaster.
Mark C . 2023-05-23
MORE AT TripAdvisor
The food was plentiful and really deicious and was very reasonably priced. Also, it arrived quite quickly
Sightsee539623 . 2023-05-14
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Not a bad place to be but food was awful, tasteless, not a real turkish place ...
Dmitrijs Gusarovs . 2023-05-11
MORE AT Google
it was perfect as always, my friend had a karniyarik and she said amazing
Mehmet Ali Çok . 2023-05-03
MORE AT Google
This place is an absolute disgrace ! Waited over an hour for our meal only to be brought the wrong ones. Another 20 minute wait to be served one dish that was nothing as described and the other had so much salt in it I'm...
Thorpeylad . 2023-04-30
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This place used to be ok but the portion size now is a joke. Like a child’s portion. I understand there is a cost of living crisis but ripping off your customers won’t help your business. £9 for the kofte lunch, no Turkish bread for...
Gino P . 2023-04-19
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The food was really nice I had Halloumi for starters With creamy chicken in sauce and rice they had a good selection of drinks . Really nice atmosphere. They had loads off offers on for in the week and weekend my was 16 pounds for 2 courses the cocktails was a bit pricey at £9.99 but still nice beers where and £6 a pint
carla ravey . 2023-04-17
MORE AT Google
Absolutely amazing food presented by chef and service good wine and EFS on draughed will definitely return
Michael Winder . 2023-04-10
MORE AT Google
had a great night here on saturday . owner was brilliant and great fun as were the staff . food was superb and service absolutkey brilliant . we did some magic and the staff joined in making it a brilliant night
micha187069 . 2023-03-29
MORE AT TripAdvisor
Great grill as we've come to expect.
Sam . 2023-03-29
MORE AT Just Eat
We decided to go for a walk along the quayside and into Lancaster city centre around lunchtime on a Sunday, stopping into Medusa for lunch at around 1pm. The restaurant was quiet, service efficient and friendly. We selected from the Lunchtime menu - I ate...
M8986YUpeterv . 2023-03-26
MORE AT TripAdvisor
perfect place i ate breakfast it was very nice staff was very friendly i will definitely go again thank you
serxebuna . 2023-03-13
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