Mcdonald's Restaurants in South Lakeland

I called in today cause I never had my dog with me, I do like a maccies but I normally have my dog with me so I don't call in because there is nowhere to attach my dog apart from the lamppost near the road, if the were some hooks on the outside of the building I'd call in more often as id feel safer with my dog close to the premises and in veiw.

Apologies for the one star but we have ordered twice on the app, one with Uber Eats, and one direct with McDonald’s delivery. Both times we waited over an hour and 40 minutes, just to be cancelled. when placing an order, they should know there is a shortage of delivery drivers. You go through the whole order, pay, and just waiting for delivery, then nothing. tried both times phoning up, no answer on the phone. still waiting for a refund from six days ago. Please before you add your order please let us know there’s no chance of it been delivered

We waited for 2 and half hours the food was cold the Uber was sweating at us and chicken nuggets were eaten !!!

APPOLED!! I waited for my order for 2 hours and a half and it came aruth whatever his name he shouted at us swearing and we received it with some missing food missing he being vile even when we told him thanks and we said we waited a while he arguing going it's busy I had some there saying it was empty so why am I getting it cold late and McDonald's won't answer my calls IV been calling for ages and no answer when it said he had set off he just picked it up .

No parking attached to this restaurant so parked in the town library carpark down the road. Our food order wasn't correct as they had forgotten one of the items so had to queue at the counter to sort that out. The dining area looked clean and tidy. However it was quite chilly sat at the tables near the main entrance as this restaurant doesn't have the staggered double doors entrance so when anyone entered it was quite draughty.

I was waiting for 2 hours for my delivery and when they got here the food was cold and stale and was missing 8 chicken nuggets, they told us that it was busy but I had a friend there saying it was empty, they driver also swore at us when they gave us our food.

Just went there at 22:40 There was light on, one person mopping floors, two people chatting to each other at the counter, but doors remained closed. If you're advertising to be open till 11pm, then be open. This was on Thursday, 27th of February 2025.

Absolute waste of time canceled order after 2hours

Stood at the counter for over 25 minutes waiting to be served due to the self service hardly work and still no one came to take my order so ended up walking out and eating else where and this is jot the first time this has happened

Went for Ice cream in the evening, good.

Clean and well maintained. Toilets clean and tidy too. Can be crazy busy at peak times but still rapid turnaround.

So many times over the years that my husband and I got the wrong orders, missing Sauces, cold and stale food and so many calls to just get offerd a refund or walk to pick up another order which is correct but the fact that you pay for delivery then have to walk 30 min due to there incompetence is unbelievable, not to mention it happens every order , I will not be using this mcdonalds anymore , I understand you don't expect much from a mcdonalds order but if they can't get a order right many times it's just stressful and a waist of time and money .

Brilliant place. Staff always friendly, always clean. On this visit there were plenty of noisy student in store - some polite, others, well it makes me wonder what their homes are like!

Decent size McDonald's however wasn't very busy slowly service

There's always something missing from the order. Don't bother ordering for delivery. At least in the store you can get any missing items but you can't when it's delivered. The last 3 times there's been items missing. Just a joke. I don't know how they mess up the order, it should be easy to pack what's listed on the order list.

Decent size McDonald's however wasn't very busy slowly service

No issues here! Food was hot and what we ordered. Very fast and efficient.

Every single time we order one of these they forget something, whether that be dips, straws or even entire meals. Absolutely useless, feckless.

No worse or better than any other Mc Ds really.

Such a loving staffs, the atmosphere was very neat and tidy. I really wanted to appreciate for there treatment of children,

The play area should be cleaned more often , I took my 10 month old in there Thursday when it was completely empty and she caught hand foot and mouth, this is the only place we have been in weeks and all she touched was the green seat next to the play area😫 the staff nice though as helped me carry food to my table , but probably the play area should be sanitised more often

Nice clean facilities food could have been hotter.

Really bad we ordered food but came cold and misding one of the meals and all the mcflurrys and our drink was drippi g out of the bag split. I gave one star and wish if i can go with negative numbers. I think this the last time i am ordri g from this place. They just have no care at all.

Forgets most of order, food always cold, then you go back after an employee says the full order can be replaced and you only get one item from the order replaced and death stares from all the staff for even contemplating asking about a missing item.

We had McDonald’s delivered by Uber off their web page, items thrown in bag, fries upside down and still only half full. All food was stone cold. Ordered 2 McFlurrys and only received 1, couldn’t get through and no where to reply and get through on any communication.

Turned up around 9:15pm and ordered a meal. Served very quickly and the meal was really hot and extremely enjoyable - I was ravenous. As it was late very few people in the spot so it was really quiet hence lacking in atmosphere.

Really good service, all very good.

Brilliant McDonald's, very different design and decor compared to most others. Quite a relaxing place to eat, especially for a fast food outfit like this. Food and drinks were nice and staff very good. Central location in Town makes it handy as well.

Very good, nice, clean and tidy. Great play area for kids.

I've been here many times since this is my local McDonald's, and I do appreciate having one in such a small town. Of course, not everything can be great, but I feel like they could improve in some areas and make adjustments. Overall, food is delicious, although the food can sometimes be cold or missing. However, those are little mistakes that can happen and aren't a big issue. Once again, the staff are very polite and will help you out whenever you ask. If you experience bad service, most likely it's because you treated them incorrectly in the first place, but that might not always be the case. Lastly, I went here today and only ordered a singular burger, and the man behind the till was very kind. He didn't get mad that I was just getting one item. I would expect some to get angry, but again, he was pleasant and nice. Anyways, goodbye.

A bit grubby but if you need a good snack then this is the place. Service is a bit slow, can only be blamed by busyness. Quite a popular place.

The poshest McDonald's I've ever been in. Nice to not have a drive through attached. Staff were great and very helpful

McDonald’s in Kendal is a fantastic spot for a quick and satisfying meal. The food is consistently good, with all the classic favorites served fresh and hot. What really makes this location stand out is the staff—they are some of the best around. Friendly, efficient, and always ready to help, they make every visit a pleasant experience. For families, this McDonald’s is perfect. The large play area is a huge hit with kids, giving them plenty of space to burn off energy while parents relax. It’s the ideal place to bring the whole family for a fun and stress-free meal. Highly recommended!

It's a McDonald's and it was a perfectly good one! What else to say 😁

Food is good but getting the full order is shocking. Always have missing items and always get told it's Ubers fault!

This is the best McDonald's store I've seen in the UK. Spacious, clean, with a play area for kids and comfortable for a fast food shop. Obviously I'm not judging the quality of the food, this is standard in every McDonald's, but the space and the cleanliness.

Very quiet for a McDonald's, food came quickly and piping hot, first time I've had "hot" food at a McDonald's 😃

Burgers that look like the pictures! Carefully assembled, with quick service and fresh tasting ingredients - up there with the best McDonald's I've ever been to.

All the food was hot,service with a smile.

Great service and nice atmosphere

my chicken nuggets came to me BURNT.Maccies is supposed to make me smile , i ain’t smiling, £10 i spent on my meal just for me to be DISTRAUGHT by my meal. I am not very happy at this. I shan’t be coming here again…

Improved since refurbishment but still the slowest service of any McDonald's worldwide. Still think it's ridiculous it's not 24 hour. And how hard is it to remember sauces when preparing a delivery?!?

Oh how this place has gone downhill with its food. Used to be a treat to go to Maccy D’s but not anymore. Last few times I have gone they haven’t been able to offer the Coffee lattes or milkshakes etc as the machine never seems to be working. As usual, the burgers 🍔 were thrown together - no care at all. Chips are no longer crisp and hot, just half cooked. There appears to be no care given by the staff, very few of whom have the ability to converse with the customers. Whispering the order number doesn’t really help when you are stood waiting. McDonalds - you really need to get your act together as your reputation is going seriously downhill.

Liked how easy it was to order and pay, but had to replace my McFlurry because the ice cream had melted before I got it. We also had to move tables due to a group of rude guys swearing and being noisy

It’s the worst McDonald I have ever been, food is cold, they put bacon in my sandwich I never asked and I hate it also they only put one pice of burger in my Big Mac… horrible not recommended at all and I will never go back…

What has happened to the Coffee machine No coffee in 7 days, what's going on

Delivery is appalling every time something is missing or it’s cold or like the majority of the time both! Sort it out or don’t do delivery!

Lovely store. Quick service even though we'd had a glitch with our app. Very clean and well stocked McDonald's. Recommended

My order is always wrong young kids use as a youth club

Food took forever to prepare. Manager was moving from serving to kitchen without washing hands. Flys on the screens. Not clean at all. Wont be going back

The food was on the better side of McDonalds I’ve had before. Long waits for food due to a lot of untrained staff

I have never had to wait so long in a Macdonalds before, there were at least a dozen other customers waiting for their orders, very poor experience

Took ages to get my meal, a good 40 minutes for 2 hashbrowns 2 staff only working with a queue of people waiting. Food was cold on arrival Wouldn’t go back again

Travelled down from Newcastle and after a breakdown and rac recovery just wanted something to eat, quick and easy in a familiar setting . Staff friendly and couldn't do enough for us. Nice and clean and quiet background music, not like some where it's like being in a nightclub. Enjoyable visit.

It's Mc Donald's! Fries were hot though.

This is the nicest McDonald's I've been in. Lovely staff and spottlasly clean. Plenty of tables, very large seating area.

Just a McD's! You know what you're getting because it's mass produced, mass bought, and everything's set on timers when it's cooking! How can they go wrong? 🤷

6PM ordered and left in 2 minutes. Rare but awesome when it happens!

Every single time I order something from here by delivery or in person there’s an item missing.

Can't seem to get a milkshake most of the time. Iv been given the 'we're waiting for a part' line for the last couple of months and they don't seem to know what a full box of chips looks like. Second rate outlet struggling to get the basics right.

Just ordered a McDs on Just Eat. Has taken 1 hour and 40 minutes to arrive! When I received it the fries were floppy and tasted half cooked, and were freezing cold. The 2 McFlurries were half liquid. The burgers were dry and buns going hard. Must have been sat waiting at least 30 minutes. Not good enough!! I tried to ring them 3 times, twice pre receiving the food and once after and they didn’t answer the phone. I take it they knew they were sending rubbish out and didn’t want to take responsibility for it!

Consistently the worst Mcdonalds branch in the UK. Food is always like it's been wiped across the floor before bagging up. If they even manage to bag up your whole order. Totally pap

The food was fast and it was hot and fresh, never had this at McDonalds. Must visit.

best Sunday brekkie I've had for a while. breakfast roll w/ brown sauce, hashbrown, and a latte. 11/10

Ignorant staff, out of control manager and bullying of staff on display.

Like going back in time before drive thru's. Not seen one like this for years, mainly because I don't use city centre ones. Took a while to get served because of all the 'Just Eat' delivery drivers. Rubbish for parking though.

Every single time we order there's the option for sauce... to date never received sauce. Everytime we order 2 of the meals are ordered without salad like usual tonight big tasty with bacon ordered without salad has come with salad. Absolutley useless employees that can't read basic instructions from the ticket.

My greatest respect for the staff running this particular McDonalds, sure hope you re being rewarded accordingly. We are visiting this place every week after our weekly shopping.The place comparing with others McDonalds been to is really clean, one particular staff member that makes all the difference is the elderly man cleaning and clearing all tables and for such a busy place his on top of it all Well done 👍. There is also an Indian national hope I am not wrong ☺️very kind who s probably a manager hopefully always checking on people and being very helpful. All together there is much to appreciate for the way it’s being run by the staff and we always have a good time . The play area is the biggest bonus on a wet day and is always as clean as possible.

One of the cleanest and most spacious McDonald's I've ever been in.

Absolute rubbish, didn't include the quarter pounder I paid for in the order that was delivered. When i rang the store said sorry but nothing could do, could get one next time I am passing?. This kind of defeats the object when I ordered food as I'm at home with the kids for a treat.

My grandson says it's the best McDonald's in the world 😀

Quick order displays NEVER print a receipt and haven’t for months. It’s a hot day and the aircon doesn’t work. Food is good though and service efficient. Update February 2024 (Which is 7 months on from the above mention), Still no receipts from the self service displays (Though this is typical for EVERY McDonald’s. They have a major design flaw with the inbuilt receipt printer which they have no intention of fixing by the looks of it). You have to keep a beady eye out for your order number, if collecting, as it flashes up very briefly. If you miss it, the counter staff look at you as if you are stupid. The latest thing of interest that happened here was that they ran out of lettuce. Given that this is a major part of pretty much every item on the menu, it is a big deal. They’d stuck some small signs up telling customers, but online orders were still going out. The staff we encountered seemed to think it was funny. Finally, they don’t seem to understand how the pylon system works, where when ordering you grab a plastic number pylon so the server can bring your order across. Invariably there aren’t any available, and if you complain they just tell you to use the number on the table. This is fine if ordering via the app, but not if you’re self service ordering at one of the displays. Overall, in spite of McDonald’s Kendal refitting a few years ago, it’s going steadily backwards.

Amazing 🤩 customer service 👍and brilliant staff , really well kept ,clean, fast, and always with a smile 😁. Children's area and touch screen tablets with soft play area.

Ok but they had to shut the place because they had a leak.

Ok it's McDonald's, but for the kids it's an occasional treat!!.. The Kendal restaurant has been recently refurbished to a high standard, always clean and pleasant surroundings, with a large open plan space making it a pleasant visit every time! Update 2024: Kids grown up and won't join me anymore 😅.. I'm still partial to a sneaky maccies, and always find Kendal clean, good service, piping hot food would be a bonus! But it is what it is, value fast food 🚀

Cheap, and... well, not very cheerful. The expected food for McDonald's, with adequate serving times.

Absolute rubbish. They forget something every single time and I'm not just talking about one item, they miss whole meals and not just one. I got sent a bag of chips and nothing else after ordering 3 meals for the kids and didn't get a refund!! Will never go back to the Kendal one, your best off going to Killington services. They always cook it fresh there.

AVOID AVOID AVOID. Horrendous experience, by far the worst mcdonalds i have been too already. Manager was rude. Food was poor, avoid and drive the extra 15 minutes to killington services mcdonalds which are 100% better than kendal.

This is my local MaDonalds sadly - I foolishly keep coming back every week - I spend hundreds of pounds every year with an average ofr £50 each week. 2 out of every 3 orders are wrong with items missing! Tonight one whole meal missing with receipt in hand - sometime I go back - tonight I could not be bothered and made myself something else to eat! Totally incompetent!!!

Fast and efficient service for a Saturday evening on return from a football match at Blackpool

The burgers at this outlet don’t meet up to the usual McDonald’s standards. I’ve had McDonald’s meals in many countries and this is the most disappointing by far.

Bacon mayo chicken burger cup of tea. Bacon mayo was luke warm at best and very dry. Awful now I remember why I don't usually go to a McDonald's

Popped in for breakfast. Fast service and great food.

Ok food nice bit crazy at times lots of Ubers otherwise brill!!

Jestem bardzo mile zaskoczony,problem z zaparkowaniem w pobliżu ale ogólnie ok

The food quality is not the best, but for a quick stop it's ok

3 week on trot No McFlurrys Sure it’s been turned off All we went for Tried calling first to check, no answer Get there more staff than customers

Typical McDonald's, what more can you say about them.

DO NOT waste your money on the online app, the simple people of mcdonald's will get your order wrong and then pass the book to uber eats! How can that even be aloud? And good luck resolving the problem you have, be ready to get messed about. Won't throw my money away again!!

Cleanest McDonald's I've eat in before table's sprayed and wiped down ready for next customer. Toilet sparkling clean and had a lovely pleasant smell....

Bins were overflowing, but tables clean and quick service.

Got food order cancelled an hour after I have ordered it with a refund taking up to 15 days !!! Never got any food and a bot on mcdonald app is just useless

Good Maccies 👍 good customer service with a nicely cleaned building

Not a bad McDonalds but the play area gets a little meaty. 11-13 year olds ruling the roost whilst toddlers are used as canon fodder. Will develop some tough kids. Manic on a school holiday.

No street parking. Opens early and useful to hikers who are planning local peaks. Food was warm and good coffee.

It is what it is can't complain

Staff weren't overly friendly and the place was a tad unclean. However the food was pretty good.

Not verry good when I orderd I was missing my drink 😭

Very welcome break on a wet day... Clean, more spacious than most other branches, friendly attentive staff.

Good size and clean. Had everything we wanted