Mcdonald's Restaurants in Kettering

Chips cold, asked for no gherkins but still got them. Not the best

McDonald's was very nice & the Breakfast is lovely

AVOID staff are rude !!! Told them my food was Cold. Didn’t what them to make it again and asked for money back. Apparently saying typical McDonald’s is offensive get a grip and cook some hot food

Came for breakfast. They renovated (downgraded) recently, swapped the comfy seats with literal plywood benches, and made it so u can't see the kitchen anymore. It's now Even harder to order with cash than before as they only have one pay point other than the kiosks, the server (who was lovely) even had to get someone else to help cause they didn't even know how to take cash anymore. The food ofc is it even pricier than the last time I was here, but came in 6 minutes. The hash browns actually arrived hot unlike some other mackies i've been to. I had the new mighty McMuffin with ketchup, a single small rasher of bacon in that bastard 👎 think they downsized the mcmuffins at some point too. Won't pretend I ain't coming back tomorrow morning but if u can afford a few more quid each just go to a cafe and get a full English, much better value for money

Waiting for over 10 minutes by the till as i wanted to pay cash which nobody came to so I gave up and went through the drive through. Chips missing from order so had to go back in and had to shout staff from round the back to sort it out. Staff are not attentive at all

Kettering Business Park McDonalds were extremely busy plus they had a issue with the app going down still managed to produce hot fries & a proper portion size (not many McDs can get that right) I also had a McFlurry and OMG it was a full McFlurry and the Ice cream was really nice too. My husband ordered a Vanilla Milkshake and after 15 minutes he was still trying to drink it, he had to finish it with my McFlurry spoon

order not arrived. on the app shows delivered but no-one arrived

my order never arrived and was told it did so i spent money on something i didn't get to enjoy and couldn't order anywhere else because of the time.

Driver was brilliant, got food to me on time and still hot despite the app taking him to the wrong place, lovely guy

The food came late due to map issues. The address doesn’t match the dot location in the map. Food is cold and ice cream melted. And a barbecue sauce was in the ice cream when the food came

Sent a McCrispy instead of a McSpicy. Food was almost cold and no straws for the drinks.

I mean how hard is it to put the dips in a bag.20 nuggets and no dip and a lousy 10p refund .I'm so done with mc Donald's people save your time and go somewhere else

Food was cold and missing items

Deluvered cold food. Hard as rock bun. Food was not edible.

waited for an hour and half and all the food was cold. driver told me he was waiting for ages for his 2nd order to be ready well that's ok then!

OMG fully refurbished but still the same awful service. 1/2 the chips container empty, wraps floppy with no filling, burger cold. There is nothing quite like a McDonald’s 👀

no bacon in mighty mcmuffin and missing hash brown

Would have been nice to get my full order 👍

For second time in a row arrived cold...won't order from McD again

Food was cold but there was a good excuse due to torrential rain with slow driving conditions. Not put off from ordering again.

Really disappointed as usually the food is at least warm the chicken nuggets seemed like they had been cooked a while ago as did the chips, the smarties ice cream literally had 5 smarties in it and to top it off no sauce for the nuggets 😔

absolutely atrocious, food was disgusting i’ll list everything wrong with this meal 1. it came 30 minutes late (not the carriers fault ) 2, everything was cold and stale and i mean STALE 3. they didn’t give me any sauces, not even a straw for my drink?? i was given cold mozzarella stick dippers without the dip the only good thing about this meal was the diet coke even though that spilt in the back too.

food came over 1 and a half hours after ordering. I had to leave for work for 9.30pm food was ordered at 8.25pm it arrived 10pm. I had already left and now have had no food and won't have a chance to eat for another 6 hours.

My order has turned up 1hr 15 mins late, freezing cold and missing food.

Sadly food was not very good quality the order machines was broken When food came it was either cold over cooked or something was missing for example I ordered crispy chicken salad opened the box and no chicken was inside nor was the balsamic sauce to go with it

need to say twice now no salsa dip

Burger was cold, everything else as expected

as usual order was missing items

The breakfast McMuffin has realky shrunk in size. It is not reasonable value for money any longer. They need to drop the price or go back to original size.

wrong meal delivered, unable to contact, please help

no straws were given for milkshakes

Was stone cold and order was completely wrong it seems the teenage staff can’t read and delivery driver must have been a formula 1 driver as food and drink was spilt waste of time and money

Poor presentation of burger supposed to be a Big Mac not a double burger and two rolls on top

What’s worse than having your Ubereats McDonalds delivery cancelled? Having to wait two hours and four different drivers later, and then for it to be cancelled. So don’t bother asking for a delivery from this one.

Share box for all at the drive thru.

McDonald’s put egg in my wrap and I’m allergic so I couldn’t eat it

driver had picked up food but didn't click he had left. it updated that he had left and suddenly there was a knock on my door. he had obviously clicked when he was outside mine after making other deliveries as my food was so cold. It toom 45 mins from ordering when usually it's 20 min max at that rime of night.

Didn’t bring all my orders it was missing some items

Had a mc flurry not sure what it was but it wasn't ice cream felt ill afterwards 😞

The delivery woman was rude, she told me i shouldnt have ordered to the hospital

hi-hat missing hypuns and cold food

over half my order missing tried to ring restaurant joke

Food took 1.5 hours from order time to be delivered, then once it was delivered, was totally cold and inedible

order was 1 hrs 50 mins and was cold when arrived with items missing. frozen lemonade was melted liquid when received. Total joke.

Since the refurbishment, it has seriously gone down hill. Long wait, food not hot and staff not helpful.

I'm still waiting for the order

Not happy missing most my order

Absolutely shocking. Missed an entire sandwich off the order and multiple of the items were just straight up wrong. Absolutely will not order from this branch ever again. Terrible.

Food was very cold, and took over hour to get to me- very disappointed

2 hours late, freezing cold, milkshake was bannana when ordered vanilla, order was made at half 8, driver stated he was at macdonalds for 2 hours waiting for food all because there was no tip becoming a joke

Great service great food fast delivery thank you 🫶

It took 2h for order to be delivered, even then the food was cold.

Food arrived nearly 2 hours late, food was cold, and missing items, absolutely outrageous!

Ordered at 8.30 pm, i collected my own order at 10:35pm,

over 2 hours, freezing cold, wrong drinks, no dips

Food was delayed for about an hour and when it arrived it was cold and distasteful

Food was ordered at 20:41 and was delivered at 22:07 stone cold and drink only half full. No sauces it’s a joke. Service is terrible

Food was freezing we ordered 6 meals we recieved no chips, the milkshake was melted and the latte stone cold

worst delivery experience I have ever had. the food was stone cold and squashed. EVERYTHING needed to heated up apart from the milkshake which had melted and was warm. F#*%ING shocking

Stone cold paid for sauce didn’t get any drinks not filled up waste of money

It wasn't particularly quick for table service.

the muffin was NO sauce but it came with it on ,there was no hash brown

ordered food at 7pm. it turns up at 9.25pm. food is freezing soggy and unedible. absolutely disgusting. we went to bed by the time it had arrived.

Cold and incorrect items. Second time. Also late.

The McFlurrys were water by the time I got them and the chicken nuggets and fries were stone cold. I don’t know why I use this app, because every time my food arrives cold.

fresh warm and good tasting food 😊

Couldn’t really have been much worse. I made a simple order this morning as a surprise treat for my wife, breakfast in bed, two sausage and egg McMuffin meals. The food took about half an hour to come, not too bad but longer than expected. The McMuffins were cold and chewy. The hash browns were stodgy and not crispy at all. My black coffee was milky. There was a BITE taken out of one of the hash browns! I mean seriously??

Polite driver food was warmish enjoyed meal

Worst food from McDonald’s in years. Fries Big Mac & nuggets were cold. And the sauces were missing

Order has been left outside on doorstep without knocking or ringing the doorbell. Luckily I’ve come out after 15 minutes after has been delivered and was still out there and nobody has took it. Very poor service

food cold. missing 2 items. chips half full. drink 3/4 full. shocking service. never again will I order from here!

Drinks missing, wrong drinks sent, cold food.

I wanted bbq sauce not fruitshoot!

Food was delivered cold and parts where missing not the first time but will be the last order from hear again

Absolute rubbish again they forgot to include the dip WHICH I paid for

Barely any chips which were cold, the burger was thrown together from a great height with melted cheese all over the box and to top it off no straw for the drink.

Popped in after a visit to Wicksteed Park. All OK but food not hot enough.

The guy gae me someone else's food ,was not mine .

Good service, delivered with care on time . Delivery driver is very professional.

Long waiting time and food was slightly cold lots of item missing or different from order

Chips were the only half filled so the kids were very disappointed, they were also cold. Ordered a vanilla milk shake and got banana. Very poor quality

Took over an hour to get my food. placed order at 17:54 and it arrived at 18:45

Got the order wrong again small coke instead of medium how hard is it to read a order and sort it out

I ordered at 21:00 and I didn’t get my order until 22:10. What I ordered doesn’t explain the long delivery time and It was cold once it actually arrived

Slow service, shabby preparation of food, no manager on site !!

no straws no tomato sauce witch I paid for no wrap in stand a flat muffin !!

It's first thing in the morning and this is so disappointing. Burnt inedible hash brown, hard pancakes and no syrup even though I asked for more in the notes. Later than promised as well.

the delivery time got later and later and then all the food turned up cold and rubbery it was awful

Someone else's food arrived. No help given to resolve the issue

cold because the nearest is closed no ketchup.......again

All the food was stone cold and inedible.. The wrong drinks were sent, no straws sent with the drinks that were delivered. I am appalled that customer service provided by this restaurant was non existent. This is not the 1st time this restaurant has sent out cold ,incorrect, food and drink and portrayed very poor customer service. For a franchise company that prides itself on.its food and customer service.they should be ashamed and lose the franchise

delivered to wrong address. driver called and said he was told to leave delivery no where near my address.

your food is always cold & missing items!!

ordered 2 vanilla milkshakes but received 1 banana one and 1 choc one hmmmm

delivery driver was really nice. However the food was late, cold and missing items. This is down to resturant not the delivery service

Shocking food over £30 and no drinks !!

Ordered at 16:07, with an estimated 20mins, received at 17:21, food was also stone cold

This place wasn't the best before the refurb, since the refurb it's even worse. Far too long to wait, ignorant staff with a stick up their arses (apart from sarah she's the only useful one) Always forgetting sauces which I could kind of understand before BUT NOW ACTUALLY PAY FOR THEM SO SHOULD NEVER BE FORGOTTEN. it doesn't matter what size mcflurry you order it's always a mini in a bigger container. Staff get the hump when you ask for hot fries instead of cold ones but if they didn't keep you waiting for 20 minutes when you've ordered and it says collect now that would probably solve that issue. Absolutely terrible.... go to the one in Burton they are friendly, more professional and the food is actually correct

told running late which if busy you expect but then food arrives cold and receive water instead of hot chocolate

completely wrong order, missing lots of items