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3.5

Based on 120 opinions finded in 1 websites

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Nº 363 in 426 in Wychavon

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor1203.5

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We were advised that there were no fountain drinks or milkshakes available when ordering so had to order a bottled drink. When we pulled up to the second window we could see fountain drinks being served to other customers inside the restaurant. My dad was very upset he couldn’t get his milkshake. Not angry, just disappointed. Actually my dad was angry.

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Tara R . 2023-11-13

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Having arrived as a party of 8 probably just has they had opened we were welcomed with a smile and no thing was too much trouble o asked for my drink to be put in my Travel cup for the onward journey which they did they even washed it before renewing the coffee.food was standard but it set us up for the rest of the day.Really good access to the M6 with ample parking.will stop here again when in the area.

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andreadE5823IH . 2023-09-14

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As usual they had no milkshakes or McFlurrys. Absolutely useless and dreadful service and attitude.

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Sarah B . 2023-09-04

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Visited alcester mcdonalds today 6/823 to get a milkshake for my mom who has Parkinson’s. She loves the banana ones atm! No milkshakes at all at alcester branch, and no banana here! Multi billion pound company that can’t organise a p**s up in a brewery! Realise there all franchises so I guess there all just individually poor. Wont be returning always rammed here so making a killing whilst providing a v poor service. Drive on to next McDonald’s won’t be waiting 30mins in the queue and they may have milkshakes 😂👍

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Simon B . 2023-08-06

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Slow Service and Rude Staff Food cold so why do I spend £20 to £40 a week at this food chain?! Pre ordered online well before arrival. Code given at 1st and 2nd booth,at 3rd window lady said 5 min wait go to bays! The place was v quiet so I politely asked what was causing delay.. with that she made a load comment and had a big Strop in front of me. A supervisor came to window polite and asked me same to proceed to wait area. I asked same q's she informed me it was delay on quarter pounder? As she answered my q's I promptly proceed to bay 30 seconds later im at the counter inside as feel i could grab my order quicker bear in mind she said 5 mins but it was on the tray waiting getting cold and i had only been seconds getting out the car.. plus at home it was clearly all pre made and all stone cold! Won't return to this one badly run..poor speed of service and rude staff who lie about the process for what ever reason?

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45109 . 2023-06-26

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Possibly the worst service and food we have had in a long time! We waited for an order which had been forgotten so we had to go into the restaurant to see what was going on. They didn't even give us an explanation and just remade the food again which wasn't even fresh! Chips weren't fresh,burgers were made wrong and the worst part was ..it wasn't even a busy night!! This McDonald's used to be such a good McDonald's but now it's gone downhill!! Management is poor too!

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thejessanne21 . 2023-05-02

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Don’t usually go to this McDonald’s. Service was good and facilities clean and tidy. It’s a bit awkward getting out of the car park turning right back to the motorway 🛣. Plenty of parking

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Jo K . 2023-02-13

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Food always hot and the staff are organised and able to provide a good timely service. Convenient location just off the M5.

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33regents . 2023-01-15

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The food is excellent and the staff are so helpful and kind. Out of all the McDonalds in Worcestershire..this one is by far the best one! It puts Worcester and Malvern to shame!

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thejessanne21 . 2022-12-14

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I visited this restaurant today with my daughter and grandchildren. Whilst waiting for our food a staff member who was Handling uncooked burgers lining them in a tray then emptying them into a blue bag in a pull out metal draw, I was horrified when he realised he has earlier dropped one on the floor and instead of putting it in the bin next to it put it in with the bag with the burgers to cook. I immediately reported this th the supervisorJames how was not only dismissive and continued to let the burger be cooked and sent out instead of removing the entire bag straight away. He was rude to us and did nothing about it at all. A huge health and safety issue in a restaurant. I have reported to the food safety and hygiene standards as this should not be allowed to happen anywhere let alone in a big chain like McDonald’s. We got a refund and did not eat anything from there.

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Whosthemomma . 2022-11-19

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Went in to redeem monopoly pieces for some lunch and the machine went wrong. A member of staff named Sophie assisted me and my partner and made sure we got all of the food we had already attempted to redeem before the machine broke. Big thanks to Sophie for the excellent customer service and having the time to help us with our problem.

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SkiptalulaUK . 2022-10-15

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Friendly staff, clean surroundings and good hot food which is everything you can ask for from a McDonald’s

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r t . 2022-09-23

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We went to the Wychbold McD outlet today. I have eaten McDonalds around the world and this was the best meal I have ever had at one of there outlets. The staff were really friendly. 10 out of 10 McD, if all you’re branches were like this then I will be using you more frequently.

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Bazzamotorcycle . 2022-08-31

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Went for lunch 🥗 on way home on a Monday. Friendly staff and very clean and tidy. Big Mac was a bit cold. Plenty of parking outside and close to M5 junction 5.

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Jo K . 2022-07-04

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We went here as we had a tyre blow out, so went in whilst waiting for help. Toilets were disgusting, food was only like warm and tasteless. I haven’t had a McDonald’s in about 14 years and now I know why!!

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KatyandPeter . 2022-03-03

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Despite huge queue in drive in and in the restaurant service was quick and efficient and the food exactly as expected. Staff polite and well organised and quick to offer help.

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Mikem28 . 2021-08-03

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Service at this place today was terrible, forgot half of our order and then when we left we opened our 20 nugget box to only find 19. Terrible

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nickil368 . 2021-07-21

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Stopped here for breakfast while on the way to Worcester and was not disappointed. My Sausage and Egg McMuffin was fresh and absolutely delicious - so good I could have eaten another one if I had time to. My coffee was also good and beats...

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TheTravelingBluenose . 2021-06-18

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Day 14 on my Lands End to John O’Groats walk and I reached Wychbold. I spotted the branch on the A38 so I stopped for a coffee at McDonalds. Great fast service, the big negative was the state of the toilets which were blocked.

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saf7670 . 2021-05-31

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staying in the hotel nearby and just fancied a burger. ordering is simplicity itself. touch screen ordering point. girl on the door very chatty and helpful. first time in a long time had hot mcdonalds chips. all covid rules adhered to. will visit again. drive...

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TIM S . 2021-05-27

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Burger was amazing chips were amazing drink was alright apple pie was amazing basically the whole thing was amazing.

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pogov1975 . 2021-04-25

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Decent macs with good staff and hot food. Waiting times are generally good. Would certainly recommend

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r t . 2021-04-18

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Stopped off as this was halfway between our home and our destination in Leicestershire. We've not eaten in a McDonalds since before Lockdown. We have had a takeway from our local drivethrough in Minehead, which has been fine. This place however was FILTHY. The tables...

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mandychurch . 2020-09-17

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This is becoming a habit - must start my Saturday with a hash brown or 3.. Saturday morning racing up the road with the kids to order breakfast before McD switch to regular menu. I Never Fail to be impressed with how good this restaurant...

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Artursson . 2020-08-29

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Stopped in on the way back from the airport to feed up the daughter. It was busy and it's not a Maccies with loads of seats in. nice staff and food made quickly.

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Jo K . 2020-03-14

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Just typical mc Donald’s place was busy when i walked in as i was stopping at hotel facing so nipped in for something to eat,got served straight away even though it was busy,

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si2008 . 2020-03-12

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Called in here today, 18th Feb, 12.20. Restaurant was heaving, people looking for tables. One guy occupying a booth for four people, just sat there using a laptop, no food on his table or even a drink. it was a full 20 minutes before he...

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Ann B . 2020-02-18

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The foods ok but wear your thermals as it's like the summit of Everest in there. I don't think they believe in heating.

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Dave B . 2019-11-15

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We had been to Webb's up the road and the chances of getting a table and coffee before Xmas came up was impossible. It was real busy but patience prevails. Shame they don't do dairy milk mcflurry anymore. Friendly staff. Filled the gap. All good.

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Jo K . 2019-11-10

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Lukewarm reception, no please or thank you ('enjoy' isn't a synonym for either), and the wait proved so lengthy the tea wasn't hot but the ice cream was already melting.

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Anthony P . 2019-11-02

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This McDonalds is on a very cramped site shared with a pub and a hotel. Car parking is limited and was inadequate at the time of my visit so I used the drive through. When giving my very simple order (burger /fries) the person taking...

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Rob N . 2019-09-28

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Relatively clean, decent hot food and friendly staff, it's a macs and that's all you need in my opinion

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r t . 2019-08-24

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I went to McDonald's today was going through drive throu and the gentleman who served me called Simon was pleasant helpful and Nothink to much

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Karen M . 2019-07-26

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Long wait for food and when it arrived it wasn't even correct. Happens frequently when I visit by myself or in a group and at every time of the day when I visit. Disappointing.

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James I . 2019-07-14

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Not as disappointed as last time, the food was still good and certainly no complaints there. However the staff are still on a go slow and this time they were not as bury. True didnt have to wait more than 5 minutes this time, but...

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Anthony P . 2019-06-28

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Can’t complain really as was half term holidays and the small place was heaving. So no seats available. So the little one had a take out. She was happy with the chicken nuggets, chips, drink and toy for £2.99. Came quick enough. Staff pleasant.

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Chris P . 2019-05-29

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Food was very good, hot, edible and the order accurately produced - the problem was it took 18 minutes to arrive. Now I will concede they were busy but clearly the drive through were getting served quicker and taking priority. Shan't be returning.

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Anthony P . 2019-05-26

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I go with the kids as an occasional treat, been a few times since my last review nearly a year ago, I've rated better this time as it is always a consistent experience and better than other McD's that I have been to; it's clean,...

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iamtripper . 2019-04-14

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Same as all the rest apart from parkings not great , staff were all friendly and helpful ,useful as i dont know whats on offer as visits to mackys are rare.

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graham t . 2019-03-11

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Popped in on a whim for some quick and cheerful food and we got exactly that. All the self order machines seemed to work and the restaurant was clean. Service was exceptional and it offers an at table service as well as standard collection.

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Peter D . 2019-02-03

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The kids were disappointed as they could not get milkshakes, the hot chocolate was fine and not all of the tablets available for kids to play on were working so it made it a long wait for friends.

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Samantha M . 2019-01-24

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I'm not really sure how you review a McDonalds establishment... they're never exactly going to set the world on fire, but this one is certainly adequate. Situated on the site of the Holiday Inn at Wychbold, it is perfectly located and even over the Christmas...

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CriticalCritc . 2018-12-30

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Nothing specail just typical mcdonalds next to the holiday inn express just convienet for you to get something to eat, clean n tidy does like every other mcdonalds

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si2008 . 2018-11-12

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I love this mcdonalds, a very close location to the motorway, junction to Droitwich/Bromsgrove. Quick drive through. Just can be tricky turning right towards the motorway again to get out.

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Jo K . 2018-11-08

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Food was served quickly considering some McMuffins were customised on ordering point. First time I had used ordering point and was impressed. Food was as expected for McDonald’s breakfast.

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Duggylad . 2018-11-07

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As the branch looked busy inside and on the way home I went through drive thru. Very quick, friendly staff and big Mac delicious!

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Jo K . 2018-10-07

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Car park was full when I arrived and at to park right Yvonne he back by the drive though. It was very clean and tidy and the food was nice and hot. Overall a good but small McDonalds .

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lavaw2018 . 2018-09-16

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Clean and tidy, friendly staff and a good warm food. Everything you would expect from a McDonald's, much improved from my last visit

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r t . 2018-08-26

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Usual McDonalds fare, probably one of the smallest I’ve visited. Friendly staff, plenty of parking, can’t go wrong here

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BrightlyBob . 2018-07-29

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Dropped in for lunch on way home. It's convenient, just by m5. Table delivery service which is new here. Quick service. Food yum

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Jo K . 2018-07-11

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Yet again the evening team let this place down. Overflowing bins and rubbish outside not picked up while the shift manager leans up against the drinks trolley. HUSTLE seems to have evaded him.

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Nannie-Sam . 2018-05-19

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You know the routine and what to expect -food at a fairly decent price but not much imagination. Kids love it.

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ronn52 . 2018-04-23

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It's the nearest McDonald's to where I live, it's just off the M5 Jnct 5, it's a fairly small restaurant although there's the usual drive-through and the automated machines as you enter to order your food, you can pick your zone to sit in and...

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iamtripper . 2018-04-02

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What can i say, on my infinite quest for a burger that looks as good as the one on the menu i was once again left wanting. Reading the reviews of my co diners it is clear to see that time and time again cleanliness...

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William P . 2018-03-25

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Came here as were were staying in the hotel next door and needed food. It’s a maccyDs, the food was ok, the service quick and the staff friendly. It wasn’t busy (10.30pm on a very snowy night) but the bins were full. Not much more...

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V951PFdavidp . 2018-03-04

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Stayed in a hotel near to the Mcdonalds and wanted a breakfast in the morning. Went to this one and the order was taken quickly, food was cooked quickly and was still hot when I got back to the room

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steve7572017 . 2018-03-01

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Penny's beautiful smile made the whole transaction a lot smoother. My chicken big mac was to die for thanks guys! Definitley keep up the good customer service, I was ba da ba ba baaaaaaa lovinnnnnn it 😉

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U2876COryang . 2018-02-02

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This conveniently situated McDonald's just off m5 junction 5 in the car park of holiday inn express it's a McDonald's so you know what your getting before you order Very clean yet small McDonald's very limited parking fast service though and the food was nice...

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Nathaniel-Richards . 2018-01-28

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First visit in years. First time using the new ordering system with Zones! Ordered and received within minutes even though it was super busy. Needed some extra bits and the staff member happily got them for us.

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Duncan B . 2018-01-07

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Called in after a trip to the theatre for a Panto. After going through the automated ordering process our order seemed to take ages to come out. It wasn’t busy either so that was a little disappointing. The food was standard so no issues there.

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markwS6538XC . 2017-12-16

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Have visited here several times. The turn off the main road can be tricky and parking can be a little confusing as there is parking to boith sides of the entrance road and you have to go right to the rear to enter the drive...

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Topkoppite . 2017-12-06

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We arrived at our hotel early afternoon and we were hungry, popped in for a big mac, pretty bog standard usual Mcdonalds but staff efficient and friendly and it filled the gap until dinner

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susan952 . 2017-11-28

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Its maccy D.. Cleaner than most.. Burger colder than most... Fries above average.. But.. At the end of the day.. Its still a maccy D roulette.... They all different shift to shift

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markaO3716BR . 2017-11-17

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Nada de novo, um bom lugar para parar a caminho de casa quando se esta com fome. Mas e um...

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Joao A . 2017-10-16

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Always good food, always hot & fresh. Drive thru staff friendly & have never got an order wrong as yet!10/10!

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Alwaysreviewthetruth . 2017-09-27

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Blunt miserable and rude are the only good points I can come up with after my 5 minute experience through this mcdonalds drive through

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darrenh112017 . 2017-08-23

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I know where you are as I can follow the trail of litter your customers dispose of along the road .. collecting my Sunday papers is a hazard of discarded items . . I could feed the dog for a week on this garbage. If...

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goldreviewer . 2017-08-21

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Disappointed with this place. Table was filthy, when I ask for it to be cleaned I don't want a cloth I want it cleaned. I don't cook my own food there so I don't clean the tables....sort it out.

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r t . 2017-08-20

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A great McDonald's in Wychbold! It is just the same as any other McDonald's. Prices are cheap and I recommend purchasing food from their saver menu partly because it is cheaper, but the main menu is still pretty cheap1 It is a clean place, staff...

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Jamie L . 2017-07-24

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Well, it's just a Mcdonalds but right next to the M5 on the A38 with a hotel on the site and it's a great meeting point. All the usual facilities and clean.

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Martyn A . 2017-07-06

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Called in around 10am for breakfast. It was a hot day but the air conditioning wasn't keeping it cool. Quite a long wait, but they were busy. Had to wipe down our own table. They have the ordering screens and table service which I like.

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Jo K . 2017-06-18

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I cannot believe what has just happened to me, I am a regular customer at this McDonald's and I will NEVER bring my custom here again!!! I ordered my food and payed for it, my sister in the back of the car asked for a...

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ljyljyljyljy7150 . 2017-05-18

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Always busy place especially the drive through. Standard McDonalds but looks a bit tired and messy. Service was quick enough and food and drink usual standard.

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Baggie57 . 2017-05-16

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Food hot and great quality. One of the best I've had! Shame they put the wrap lettuce on the Big Mac burger not the iceburg otherwise would of been 5*!

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Pinkseaflower . 2017-05-08

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I submitted a (deserved) poor review of Kidderminster McDonalds, so i thought i would add a review of one of the better run McDonalds. This is situated just of the M5 at Droitwich and therefore easy to locate. The staff here are so friendly that...

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jlodamofo . 2017-04-26

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I am a big McDonalds fan -- love McDonalds. This one is closer to my home than any other, so I visit rather frequently. The food is great -- consistent with other McDonalds locations. But this location seems to be a lot more poorly managed...

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Edward B . 2017-03-23

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This is a busy, but very quick serviced restaurant. The staff are always friendly and helpful. It has been refurbished recently and looks good.

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Joanne B . 2017-03-13

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Went there last night ordered 20 nuggets with 2 large fries for me and my boyfriend. When sharing them out at home we only had 9 each. I was really annoyed as it's the principle of it. The fries are also always hit and miss...

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Lucy M . 2017-01-24

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I have to say that I have always liked this branch of McDonalds. I went back again in November for breakfast. I ordered a double sausage and egg mcmuffin using the new self-order terminals, which work very well. The food came out pretty quickly, and...

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Steve W . 2016-12-14

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This is definitely not fast food. Not sure the new terminals and the changes in the kitchen actually help. We waited over 10 for a double cheese. On the self terminal you have to pick a zone although no tables available. Kfc next time ;)

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Ricardo S . 2016-12-07

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Just off the m5. Parking can be a bit push and shove, always more round the corner by the harvester. Service was quite quick. Always busy.

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Jo K . 2016-11-13

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Went on Friday night place was filthy chips on floor which needed a good clean.Tables were grubby and loads rubbish outside won't be going again

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suzyworcs . 2016-11-13

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We live in nearby Droitwich and over the years have been to this McDonald's a number of times, it had a makover a year or two ago and now has the self serve machines installed inside. We last went at the end of August on...

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iamtripper . 2016-10-25

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Excellent service with the usual good range of eats. Nice atmosphere and plenty of parking. Large tables suitable for families.

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tonto09 . 2016-10-18

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Drive through experience good staff friendly unfortunately we were given wrong order and didn't realise until we got home as staff member handed it to us in the rain. I have also been to other McDonald's and this one just average as prices were on...

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268daisy1975 . 2016-10-15

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Just finished a 150 mile trip back from London stop off on way home to get something to eat. My daughter loves a chicken sandwich but with only mayo no lettuce so done a special order. When we drove off and she started eating there...

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golfer35 . 2016-10-12

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Visited for Breakfast today and to do my work emails using the free Wi-Fi. As usual very good food and clean venue.

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139stephena . 2016-09-20

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Just a typical Macdonalds. Small portions and over priced. Very clean in side though. Staff only had one gear and that was slow in serving.

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Dave L . 2016-09-16

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Always enjoy the down to earth environment, food is always good, cleaning the restaurant sometimes needs to be done quicker

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Mandy091074 . 2016-09-12

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I had breakfast at Wychbold McDonald's again on Monday morning. I used the new self-service ordering consoles, which work really well, and ordered my standard double sausage and egg McMuffin meal. It was ready very quickly, and all perfectly cooked and piping hot. In my...

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Steve W . 2016-08-31

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Not a usual McDonald's user. But this was one of the better ones. Clean and easy to order, polite staff. Good to get a late snack to keep you going on your journey.

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Twiggymitch . 2016-08-23

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Cannot fault this restaurant. Visited for breakfast take-away. Quick self-service ordering and just a short wait for everything to be prepared. Free parking and Wi-Fi. Noticed too that they offer table service for those eating in, along with digital devices at tables for online entertainment....

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Rob K . 2016-08-14

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Stop regular here on M5 trips, the place is really Hit and Miss, saying 1 star and terrible would be insult to hard working members of staff. 1, generally the place is grubby. 2, car parking by locals v poor. 3, older staff mostly not...

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BabyBoomer1947 . 2016-08-14

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Table cleanliness 2/10 Toilet 1/10 Service 4/10 Overall. The worst so far & Ive been to a few!! Realistically it could've been down to staff shortages but queue time was normal so can't really see it

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Simon J . 2016-08-11

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Great food, great Vauxhall Nova, Husband? Absolutely Beautiful X Chicken nuggets? Beautiful Chips? Beautiful Big Mac?Beautiful

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Lisa H . 2016-07-26

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Very good food. Sausage and egg mcmuffin especially good. No wait at all and very friendly staff. Would recommend if staying at the holiday inn as their breakfast is rubbish.

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cheshiretraveller196 . 2016-07-17

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Our kids liked the 4 tablets fixed to one of the tables, while the waited for their meal. We all liked the option to order the food with some consideration on large touch screens ourselves without being rushed. The kids ordered their own meals in...

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1966MarkF . 2016-06-16

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The chips were cold but they were nice! I've gotta say mcdonalds is the best place ever! I loved my chicken mc nuggets they were nice! Ronnie

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Year2MoorHall . 2016-04-12

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I called in again at McDonald's in Wychbold at the weekend for breakfast, as this branch is reliably good. This was my first visit since the change to the new self-order system (think of two giant iphones to place your order on !!). I found...

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Steve W . 2016-03-22

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Chips are always cold when we use the drive through which is very disappointing but other than that its a typical mcdonalds

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Jodie B . 2016-03-21

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American
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Visited James Martin Grill for a family birthday meal. Visited here a few years ago and it was awful so vowed never to return, but came back to give it another go since it has James Martin's name attached and he is our favourite TV chef. The evening started off terribly, with a miserable dark haird waitress who "greeted" us telling us abruptly to move outside because we were "in the way". However, there was no one in the entrance to greet us, and no sign to say "please wait here", so naturally you would enter the restaurant you have booked and expect a warm welcome. This isn't what we got and it set a very bad tone for the rest of the evening. Throughout the remainder of the night we had multiple waiters serving us, and no one looking after our table. They knew we were celebrating a birthday, but this was not acknowledged until right at the end after we had ordered desserts, when an additional dessert (so I now had 2 desserts) came out saying 'happy birthday'. This was very tokensitic, given we had already ordered our desserts and did not need an additional, and no effort had been made prior to this. There was no ambience, with no background music and the place felt rather echoey. None of the other customers appeared to be smiling, and none of the staff were smiling or making any effort with any of the tables. They all seemed to be stressed and rushing round, with food being dropped on the floor at one point. The food on the other hand was lovely, and we have no complaints of the food. We described it afterwards as "nice pub food". Definitely not worth the inflated prices you would expect in a luxury restaurant, especially with the awful service to go with it. Given this is marketed and priced as a luxury restaurant by a celebrity chef, this is not the service or experience one should be receiving. The bill came to around £500 for 4 people. We should have known better, as we know several others who visited and had a negative experience and did not recommend. I think they must rely on tourists who don't read reviews or come back - but it's a shame because locals will not be returning.

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3.5

235 Opinions

location-iconcountry park, Evesham, WR11 4DS, United Kingdom
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Very expensive, Coffee weak as it's advertised as 2 shots. Not a welcome smile during ordering, cake has 1/5 missing yet still full price. This was our first time and probably our last. In this day and age, prices are increasing, however the quality and service doesn't seem to follow that trend.