Mcdonald's Restaurants in Castle Point

They missed the dips again. This isn’t the first time. The fries are cold like always! Disappointed!

Bottle of water delivered instead of chocolate milkshake

Driver never delivered food, he stole it

20 nugget sharebox missing, don’t have an option to replace only refund, so someone is having to go without. Rayleigh is getting worse, it seems almost every time something is missing

Didn’t receive the dips I paid for

there was a accident so driver did call to explain but food was freezing cold couldn't heat it up as it was beyond saving. it was over an hour and half late and when following the driver on Google maps she went around the whole area and missed my road a good few times

food came warm nice delivery dirver

Very polite and friendly gentleman

i cant even give it 1 star waited 2 hours and it was stone cold and drink was melted like it had sat there for hours

Nice and quick. Food was great. Thanks.

Food was cold and drink was spilled so left a quarter of a cup

Ordered at 6.30pm food was delivered at 10pm

I ordered 2 MINECRAFT nugget meals specifically for the Minecraft toy and did not receive the toy!!!!!!!!!!!

Food is all correct. Delivery good time. Food kept well in a bag to keep warm. Polite driver. 👍🏼👍🏼

Got given wrong food and forgot the dips!

I’m very angry i ordered £16 worth of food and got about £4 worth.Half of my order did not come I was left with 2 things i want my money back this is a joke you can’t deliver two items and leave the reast i want my money back!!!

It come on time however 2 Minecraft meals was the ordered they arrived with out the collect toys and part of order was missing. It very disappointing. Can see why this store only has 2 stars if it not cold it’s incomplete

Rayleigh McDonald’s- CONSTANTLY have missing items on orders!

Delivered the wrong drinks!!!! I got a milkshake and I have a milk allergy, plus a water. Meant to be a 2 x Coke Zero

the drink was all tip up so didn't get a drink with my meal

3 hours for 2 happy meals and still no refund

normally good but thus time they couldn't be worse. 2 and a quarters waiting i ended up driving to the resturant only to be told there is nothing they can do and it will turn up when it turns up. I asked for refund and was turned down. 30 mins later it turned up missing half the order. Worst experience I've had for a long time

My order was handed to me in a dripping wet bag as the lid had not been put on my drink. Ruined all my food and all over my front door mat.

Very much appreciated the time and effort made. Food was lovely

No sauces. No napkins. No straws. Cold food.

Quality Mc Dee’s I really enjoyed eating it

Nothing received, had been delivered to some other address and delivery driver refusing to deliver. Ordered on my account and after order delivery address for some unknown location randomly chosen

Didn’t get the salsa dip I ordered

Lovely friendly delivery driver, thank you.

Missing items again from this store

Missing both my brownies and a drink!! Terrible

When the driver turned up the chips were empty and the bag was soaking wet to the point we couldn’t even bring it into the house! We sent it away with him and asked him to put not delivered and we also tried to say that but I have been charged for something we never even received due to when arriving the food was missing and the bag was soaking wet! Absolutely fuming!!!

Order was over 2 hour late. Food was freezing cold. Ice cream has melted all over the bag. Very unhappy with this service.

waited over an hour for food that was stone cold, forgot to order another meal so ordered that separately after this order, that arrived within 15 mins

food bone cold Absolutely shocking all went in bin. refund was not even 3rd of cost. Shocking

Missing items on order but food that did arrive was okay

Food was an hour late and stone cold.

One breakfast muffin missing, hot chocolate tasted like warm water and it took ages to get it delivered

Too much ketchup in double cheeseburgers

maple syrup was missing yet again!!!! fuming

food is absolutely horrendous freezing cold and just not nice at all

Missed half the order and turned up cold.

all i received was chips and drinks all the main food never turned up kids were well happy (NOT)

They got the wrong address as food didn’t show up!

Everything was freezing cold. Two items were missing and milkshake had completely melted to the point it was just froth

Sadly I won’t be ordering McDonald’s again as I always have a bad experience. Unfortunately food took 1 hour 50 minutes, I had to microwave the whole food order for 1 minute. No bbq sauce as we ordered. The delivery driver forgot one bag too

delivery driver stopped for petrol before delivering my order allowing food to get cold ! messaged to ask they do after delivery but they remained there for 5 more minutes and food is cold

I’ve sent reviews before and always been happy with service and quality of food and that it’s hot , only complaint is the fillet of fish each time isn’t placed in the bun properly and hangs out half of the bun with the sauce on the other side , a bit more care when preparing would help but overall great

Most of the order was missing. Three out of 6 people couldn’t eat.

Burgers missing from the kids meals

Such polite and friendly staff. Twice now I have had to wait in the carpark because my food wasn't ready after the drive through. And both times such helpful staff and lovely hot food

Hot, and tasty. Quick speed. Delivery person was happy and super polite. Awesome

Food was cold when it’s arrived

No other McDonald’s in the country misses items from orders as much as this one. Consistently abysmal

An hour and 13 minutes late. All food (except Mozerella sticks) was cold. Even the ice cubes in the fanta had completely melted when we received it. Driver said the order was wrong so he had to go back and get it. But was still cold?

The right food was there for once

no big mac :( 😞 no right order

Ordered from here twice recently and food has been on time and hot and the drivers very friendly , brilliant service and much much better than the service at McDonald’s airport southend !! Keep it up Rayleigh and I have recommended to friends and family local to order from you x

Order was good but the large cappuccino was only half full so definitely not a large

No dips!!! Order ruined as no dips at all. Demand a full refund

My breakfast items were missing! Means I didn’t have anything!! And not paying over £4 for delivery of another! Fuming!

So much of our order was wrong or missing tonight really disappointing children are upset

Poor. Food missing from order.raspberrie & white chocolate pie missing

Everything was cold and the fries weren’t even half filled

My food was cold. Arrived late & I didn’t even get my drink I’ve paid for. He didn’t give me an option he said it was split and he took it away. I’ve taken a photo of it spilled all over my drive way. This is not on.

ordered bacon chicken mayo burgers. for some reason they sent one with beef in it, not chicken.

Super fast delivery food still hot thanks

Food is OK but I've stopped using it because their online ordering is abysmal. They constantly miss items from my orders. They should hire people who can read.

Delivery driver called to say that he was outside my house (he wasn’t) so I called him back and stood in the street for c.5 minutes directing him. Then turned up on his bike in the freezing cold & proceeded to drop my drink everywhere including inside the bag with the other food in. Not only was the rest of the food cold because of the lateness and outside temperature, but it also happened to then be inside a bag that was completely soaked. Very disappointing food wise and also meant zero drink.

Fries cold. Milkshake & McFlurry melted

came through cold. clearly the order was accepted by the driver before they even got to the store, turned up and the bag that's meant to keep food warm was open.

Perfect timing, very fast for a Saturday night! Food and drinks were hot! Very happy! 😁

Took over an hour from the time I order to the time I received it

drinks turned up empty! spilled everywhere

Nearly 3 hours to arrive and clearly been sat ready for that time - food cold and McFlurry melted. If I could give 0 starts I would

food was very cold and missing chicken selects

I ordered at 8.58 my order arrived at nearly lunchtime at 11.20 by which time I didn’t even eat it as was so angry, coffe wasn’t even warm, I’m disgusted and require a full refund please. I have emailed customer services also ruined rest of day

Milk shake was watery, burger and chips cold. No fault of the delivery driver as I’ve seen McDonald’s staff prepare food and leave on the side well before the driver arrives. McDonald’s staff need to be aware of this.

friendly driver, McDonald's are always slow and incomplete food!

Chicken nuggets missing, always something missing

double quarters powder missing and two iced drinks all spillt in bags

Delivering kept shifting and arrived freezing cold

ordered for 10am at 8.30 am was still late and ordered was wrong

Rubbish ordered at 4-30 got here at 6-20 stone cold

I’ve had from the Southend airport restaurant and each time very late and stone cold !! I think this delivery was fantastic and everything nice and hot, I won’t order from the airport branch again especially as I always leave a tip

How does my burger come with no bottom bun?!? Madness

food was cold drink was flat and not very cold no dips for my nuggets which were hard and cold

Completed my order at 11.45pm, didn’t arrive til 2.19am, over 2 1/2 hours late

Well I ordered a filly cheese stack meal coming to just over £8, once delivered, not only is it cold but there’s nothing in my burger, no cheese etc, just 2 burgers and 2 buns ! I’m sorry but can I pay £8 for that

The delivery driver drove in the opposite direction once food was picked up. They then made 2 other stops before delivering my food. It was freezing cold by the time I received it. The McFlurry had melted also. When questioned the delivery driver said he had other orders to collect

deliverer was really kind and understood my mistake

All of our dips and other stuff were missing again

Never arrived. Marked as delivered.

Food was cold and half the chips with no sauces

Food was cold and wasn’t given any sauces.

no sauces with meal. fries xlarge box was a quarter full food cold

I ordered a hot chocolate, got black coffee

McDonald’s didn’t put my medium fries in with my meal!

ordered a grilled Caesar bacon wrap without crispy onions, it came with a wrap with just crispy chicken and crispy onions??

No dips were given for the chicken selects and the chips were stone cold