Mcdonald's Restaurants in Exeter

No shake was delivered.food was cold!

Dude delivered the wrong order.

Late I want a refund my food was cold and saggy

Waited over an hour to receive freezing cold food.

quality and delivery good but need something to keep it hotter cold when arrived

Ordered 4 meals 50 minutes ago, still not here and not on the way. It’s a 3 minute drive. Terrible service tired ringing they do not answer the phone. Will not be ordering from here again.

Horrendously cold, won’t be ordering again

Never arrived and customer support is none existent

food arrived early and was hot.

the chips are like cold bits of cardboard and the burgers were in th bag upside down and had fallen apart very disappointed and not the service I'm used to getting

This has to be the worst McDonald’s in the UK. Every single visit without fail you are asked to park up for your order which could be as small as a wrap of the day. Every car is sent away to wait essentially blocking up the car park with people waiting for their food. It takes then at least 10 minutes to get what you ordered. Terrible system in place here never experienced anything like it anywhere else.

There is always items missing from my order really isn’t acceptable will not be recommending McDonald’s delivery to any one as always missing items

food was stone cold and the burger was burnt!!!

only got free ice-cream and milkshake, no burger, fries, and desserts

Order is missing half the items, paid extra for milk shakes and not arrived, added mc flurry’s as a special offer free item and paid for an extra one and still didn’t get these, very disappointing

Food all squashed up paid for extra sauces but none in the bag no straws very abysmal

No drinks and also no McFlurrys againe

I ordered fries and I never received them

The food arrived lovely and hot and was very tasty x

my whole order is cold and inedible

food was cold and there was no ketchup which we asked for

Food took over an hour from ordering. Driver went the long way round, so he could make a delivery to burnthouse lane. The food was freezing cold and awful!

delivery time was over and hour and meal was too cold and milkshake has became watery.

Best delivery driver I have had in a long time very polite very kind thanks x

Drink leaked everywhere. Burger and fries cold

Veey disappointing as food was cold on delivery

We ordered a chocolate milkshake and got a coke my friend cannot drink Coca Cola:(

My order never turned up but stats delivered not happy at all

Good delivery guy but spilled drink

Took two hours to turn up and everything was cold!

Food never arrived even though it says delivered

Convenient and Friendly, but Pricing Feels Inconsistent McDonald’s St Albans is a clean, well-run branch with friendly and efficient staff who always provide good service. It’s great to have it so conveniently located in the area. However, I was surprised to discover that prices here are noticeably higher than in other locations. While I appreciate the convenience, it does raise questions about pricing fairness across different areas. That said, it’s still a welcome option to have nearby for a quick bite.

Cheese on no cheese burger. Useless

Wasn't very good as want though drive thou we saw out food sitting on the counter for 15 minutes

Ordered 2 hours ago, food is stone cold and unedible im assuming the courier picked it up and didn't update the app and it was in his car for ages. I had ordered an iced drink which arrived completely melted.

Order placed at 10:20 delivered at midnight food stone cold looked like had been opened we had to go and find the driver overall shocking service

Nice and clean store. Chips luke warm and burger also.

Original timing was 1:15 just kept pushing it back until it finally arrived around 1:35

Delivery driver well happy, top bloke! Yeeeaaa man

Wasn’t delivered to the right place had to leave and walk to the front office even tho I left a note saying where I am and I think the driver went to the wrong place so it was delayed but not massively

Food all here and drink but bit cold

Drink had leaked in the bag on delivery! ask driver for refund or another drink refused told me to take it was 3/4 empty as soon as picked up the bag was wet and leaked all down me!

Cold again … no straw and no bbq sauces

Philly cheese stack burger missing

great delivery service from the guy apologies for being late due to traffic just was a long wait

My 20 chicken nuggets didn’t turn u

Food was prepped at sat going cold since 8:30 and was delivered to me at 9:22 nearly an hour later than when it was prepped so all items were literally freezing cold

food is completely cold to the point the chips arnt edible, no salt and under cooked. the burger is cold. its just not enjoyable. not happy with the quality and service

Scarlet at the till was very helpful when the app wasn't working correctly. Very patient with us. The food was lovely too.

I am disappointed and shock to find my hard object in food and as a result has damaged my teeth i am not happy at all

3 weeks ice cream machine does not work

Not only late but completely missed the chicken nuggets meal for my son … my chips were cold and tasteless …. Worst delivery I’ve had from them 🙁

we haven't got our chips and we are missing a burger

This is the 5th time I have used this McDonald’s and I never will again . Every time the drive thru wait has been very long , the longest 30 minutes, the food today was in edible , looked like the sausage had been scraped off of the floor and the egg had hardly any yoke , the staff here are shockingly bad , I am surprised this place is still open and am disappointed that someone from the Franchise has not stepped in . DO NOT GO !!!

Food was great, the lovely staff member we met went over and above her job to help out two disabled pensioners. Thank you for that, much appreciated.

Not the worse McDonald's ever but very close.

The time of delivery changed constantly , that’s fine, but when the driver eventually handed over the food it was cold , when I commented on this he just shrugged and left !

Lovely fella, really helped cheer up my morning thankyou buddy !

had a missing raspberry and white chocolate pie.

Waiting almost over an hour an a half, chips were cold and didn’t even have the correct sauces very disappointed

Never received it was watching the courier they certainly went a long way towards getting to my house ended the opposite cul-de-sac newhays close that’s when it popped up delivered as far as i gather the courier has to get a 4 digit code or last 4 numbers of your phone number so someone wasn’t doing their job properly and at this moment of time I’m £37.64 out of pocket disappointed to say the least

unfortunately my food was cold. I ordered a philly cheese steak stack. and I'm not sure what burger I had but there was no cheese or onions and very dry. I didn't get the dips I ordered. it was all dry and cold :(

2 of double cheeseburger were burnt so fed it to the dogs

My dips were not included. A small matter but important!

The slowest McDonald's drive through in the world! Every time I decide to have a 'quick' burger it takes 20 mins after ordering to reach the front of the drive through.

delivered me none of my food all missing and i paid 22quid for it

food was stone cold, missing dips, every single item was completely cold like out of a fridge

Spotlessly clean and very efficient

I am absolutely disgusted. appalled. ashamed. Trip number 1, me and my family decided to come here after a long day not expecting much just a big Mac for all of us a simple meal. What could go so wrong??? We all asked for extra Gherkins in our BigMacs, as always. The wait was long as usual, all mcdonalds are, but as we got our meal and opened our burgers, how many gherkins was there?Zero. Trip number two, a simple mcdonalds SNACK. 6. Chicken. Nuggets. The wait was RIDICULOUS!! I went through the drive through and got asked to park in the carpark whilst I wait. Tell me why I was waiting 25 MINUTES for SIX CHICKEN NUGGETS!!! Outrageous. Trip number three, me and my nephew went to the McDonald's to grab him a quick happy meal after a long day out. six chicken nuggets, chips and a toy with a fruit shoot to be exact. Again. ANOTHER 25 MINUTE WAIT. Which came with NO CHIPS! Quite irritated I went up to the drive through and asked about it. A man with long ginger hair with NO HAIR NET, NO GLOVES approached me. As I politely told him about the situation, he rudely dismissed me and told me I had to pay for the extra chips. As my newphew was not to bothered I walked away. This place is always loud, noisy, never clean and irritable. Im done. Save your money and thank me later.

i had half of an order missing

The stuff that I ordered turned up incorrect and I am being refused a refund I ordered a share box and have four sticks turn up even with proof they are refusing a refund

Forgot to put my nether sauce in the bag. Fuming. Raging actually.

Room for improvement on service, being a new outlet the staff need a little more training, Fries were undercooked and unable to provide milkshakes or icecream.

Food inside and outside is so gorgeous

Very disappointed. We had our 2 Grandsons here and as a treat they had a Happy Meal which came without the toys - which is hard for little ones to understand. As for the food - it all had to be re-heated. The fries were pale and soggy, no crispness to them at all. One of the Big Macs looked like it had been thrown across the room - it was a mess inside the box. The Apple and shortcake McFlurry had hardly anything in it. Considering it all came to over £50 - it was a very poor service.

I ordered a Philly Cheese Stack meal and what I was given was pitifully squashed and fries were cold. Shame as it was the first time for me and I was really looking forward to it. Service was great though. Nice lads.

cold food, missing items, missing extras. drinks leaked everywhere. always a problem from this location

I've eaten inside and used the drive through and it's always been good.

Missing all the dips, missing the Minecraft toy, burgers were cold had to warm in oven.

Didn't give me the toy on the adult happy meal

was tracking order and said he was at bridge rd. then rhe driver decided to go all the way back into town for there friends as he said to me was more important as I confronted him about his journey to me. food was stone cold and completely ruined our experience. sort your staff out

Food was overall basic, although we ordered sauce and didn’t get it. The atmosphere was chaotic! Employees calling out numbers were way too quiet, that no one could hear their orders. One employee had his long hair down without a hairnet. disgusting.

items missing, cold food, very poor quality

Not up to its normal service today Cold chips and missing items Normally amazing at this location Just an off day

Philly cheese stack was good! But I didn’t get my double bacon cheese burger and triple cheeseburger instead I got two double cheeseburgers! Not gonna order again

I’ve been here so many times and every time i leave disappointed. Some Mcdonald’s are better than others and this one is in non league. Chips never seasoned properly burgers seem rushed. Maybe Exeter needs another one too take the pressure off! Who knows..

I know we save the planet without foam box's but cardboard box means food is cold

He forgot my sweet and sour sauce from McDonalds now I have to eat my McNuggets dry. Thanks (sarcasm)

Twice in a row every meal, no fries. Twice in a row despite having proof of this, no refund issued. J O K E

They can never get the order right

They forgot my chips, my dip and a straw for my drink :( I was looking forward to the chips the most. Wouldn’t answer the phone when I rang and they only offer a refund for forgotten items

Great food, less the rather poor breakfast flatbread. The rest was lovely. I just wanted to give a special mention to the chap outside the restaurant cleaning (it was about 9:30am if his bosses read this) who was so cheerful and polite, saying hello to everybody when they approached. Good food, clean place & nice staff.

Fish was not fresh ! Drink was half cup( no ice...u get less drink..service ...joke ..if u not in mood stay home!!!! Waste of money and time.

overall most of it was good, no missing items for once but today the food wasn't very hot at all but the fries were very cold and areas had VERY cold spots and REALLY soggy

Was the wrong order delivered,

Absolutely shocking! Delivered food to someone else- when they’re supposed to give a code. Not the first time this has happened these drivers need sort it out!!

The kids' food was missing, and the driver who delivered took the bag from the car seat, it wasn't put in special luggage, that's why the food arrived cold!!

I ordered a drink but it was not delivered

Worst McDonald's I've ever been to. Wait 35 minutes for a wrap that never turned up. There's always numerous cars parked up waiting for their order. This is supposed to be fast food...

Very slow service even when you have requested table service. The burgers and fries where luke warm /cold also the size of the burgers and fries are not worth the money spent as the big mac is the same size as there standard cheese burger with a thin burger in the middle.