Mcdonald's Restaurants in Exeter

Very busy at lunchtime. Usual macca dees food, it is what it is. Pretty dirty and smelly outside, chaotic queues and cars

Extremely slow service, very cold food, rude manager who i spoke to and no apology for the 25 minute wait on the food. It wasn’t busy when I ordered, the staff just weren’t paying attention.

Breakfast from 0500 know 0520 same old crap system down… we come b4 work guys come on sort it out head office next time !!!

Really getting fed with this restaurant have to order on Just Eat as they say I'm outside of Mcdelivery area. however this is not a massive problem the real issue is that on every order they forget to put at least 1 item in and if you complain to Just Eat they refuse to deal with after a couple of incidents, and McDonald's just say can we give you something free next your in the restaurant rather than just keep giving away free food. GET IT RIGHT FIRST TIME!!!!!

I ordered on the app to collect and arrived at 11:01 at the drive through and they said they won’t make my food even though I pre ordered it 15 minutes before and payed 💀

It's McDonald's so you sort of knows what your getting. Nice clean restaurant with great staff. The food is good quality and hot. I would like the meal provided matches the adverted version 😀🍔

We booked a very lovely place off ide Lane Exeter, by the looks of things it looked very nice,where we were staying was lovely,we felt a bit hungry and thought we'd give Macdonald's a go £16 odd pounds later we were waiting in a bay,close onto 10mins and food came ,we moved to otherside of carpark and started to eat food ,I can say this I've been to the other side of the world and the Macdonald's we got from there was first class no hassles no ques and portions were bigger than the ones in uk and at this point I tryed to eat my fillet of fish hard all round edges and going cold it's like Macdonald's don't care what they dish up I was gonna go back in store and ask the manager how you like my meal ,but as it is my other half birthday we'd thought we would treat ourselves, I didn't want to upset my wife ,so I've resorted to leaving this review of Macdonald's in Exeter, stone industrial est was appalling I've had better in other parts of the UK London Birmingham Manchester even right upto Scotland and I can honestly say 10 out of 10 for those places,but you would have thought that down in Exeter it would have been similar NO NO NO you the hell is the manager and why is it run by teenagers who ain't got a clue how to cook a burger let alone a slice of fish ,if I could score less I would Definitely avoid this site as you will throw it back in there faces .,food only suitable for the seagulls that hang around and the foxes come clean it up,disgusting place somebody should get a slap for operating a business that isn't fit for service, hey whoever is in charge of regional outlets of Macdonald's take note the service we got was awfully slow and food I would not recommend please please please see to it ..... I wouldn't recommend any if it how it comes to you once ya waited for 10mins 18 October a day to remember never ever eat from this store ,I can't say about the other food stuffs on menu I just don't want to know

Food has always been bad, really long wait time for a McDonalds fast food restaurant and the staff seem really rough and unhelpful? Friend has become ill from the food couple of times, go elsewhere to save yourself a upset stomach.

Dnt expect too much. It is afterall, fastfood and yet the service was anything but. Considering that it was an empty store with 1 patron it still took 40mins to finish my order. When you do order out, deliveroo or just eat. Just be mindful that 9/10 they will forget or miss your condiments and cutleries.

Always busy. Prices are good and food tastes very good.

The HongKongnese staff very helpful

Gutted. Busy weekend in Exeter, grabbed a Philly burger on way in. It was thrown together, a sticky mess unable to eat properly with a rebuild. Then on Sunday, quick breakfast as we head back to Cornwall, same thing with bacon McMuffin. Bacon under cooked and smashed egg hanging out. I never normally complain, this isn’t the ritz, but this was pish

I ordered two sausage mcmuffins and two latte . Its around £5.58 p for the items as a new deal . I drove around and the messy bearded guy who looked off his head , he says to me it's £11.75p . I said there must be a mistake mate ,it should be around the £5 mark . He argued with me so much that I just drove off and went and parked and then I walked inside to the sticky dirty selfcheck out thing that i hate ,just to prove a point I ordered the items I wanted then i paid the correct amount and then stinky man got my food . I looked him in the eyes and i said that order was 5 pound odd bud . He then still continues to argue a point he had wrong in the first place . I threw all the food away as I instantly did not trust them with my order. They need retraining and the owner should reply to these complaints . And stop hiring idiots .

Visited for lunch today. It was a very clean and fabulous service that brought and cleared rubbish away and so friendly. Would visit this McDonald's again :)

Drinks where spilled and running out of the bag. Food was stone cold

Considering there's usually a wait ,the food always comes out like the staff have been blind folded 🤔

Food was pushed back by more than 2 hours. When it arrived, it was cold all the way through. The only positive was the driver who was very friendly. Very disappointed with this order

mugged right off only delivered my drinks amd not the breakfast items ordered refuse to answer phone courier has blatantly taken items for himself as there was bits left in bag I said are fhey mine he said no amd left in a rush

Ordered online. Waiting time for my order more then 2 hours, 2 cheeseburgers, 2 hamburger, 1 big mac, garlic mayo missing. Everything left arrived cold. Extremely disappointed

absolute joke. kept changing times then said it was delivered when it never was.

there were some items missing including 9 chicken m nuggets

late and 2 cheeseburgers, 2 hamburger, big mac,garlic mayo missing

Gave the atmosphere 5 as the staff are very helpful. Macky D as we call it is always good with a good selection to choose from.

Didnt receive muffin or a bbq dip.

Quick service,clean & tidy environment. Staff always happy to help.

Very clean and welcoming. Very nice staff and excellent English. All in all a great mc Donald's.

Driver picked up the order and then proceeded to go to the other side of the city (I assume to pick up or drop off another order) food came cold and the drink had no bag because it had leaked and caused the bag to become soggy and unusable. Why pick up orders and then go in the opposite direction for more it causes the order to be un enjoyable.

Food was late and freezing cold to times I have ordered from here and been the same both time

Called the branch just now at 12am to ask why their deliveries were not working, young lady answers, does not give a response, then hangs up and I believe my number has been blocked as when I call it goes straight to unavailable. Terrible service.

The driver couldn’t find my house and was struggling, the coke was spilled everywhere and my food was really cold

My food was dead cold and the drink was all over the bag

delivery was confirmed for 13.15 wasn't delivered until 14.15

It took 3 hours for my order to arrive and it was cold . There is no contact number that works

3 hours after I’ve ordered!!! And my coffee came sideways the bag is soaking and half of my coffee is all over my kitchen floor and the food is cold

missing my child's nuggets and the food that turned up was cold

i ordered my food at 12:30 and it didn’t come until about 13:40. i’m disappointed by how slow it was and when it arrived it the food was cold.

Food was freezing cold… half the order was wrong and it took over a hour to come

Chips were slightly cold but overall was a good delivery

most of the food was crushed, 3 of the burgers were badly crushed, did just eat help!? NO! ordered from here quite a bit and normally it's dips missing or drinks have knocked over in transit but today was the worst!

missing items, burgers not even wrapped !! burgers literally just put on the wrapper and all arrived squashed. all food was also stone cold !!!

Waited 2 hours for the food to not show up and no response in regards to a refund. Please avoid this restaurant

The food was pleasurable the fries were crispy and salty the perfect texture of a frie they was a delightful taste the nuggets was perfect crispy yummers and tender they have b me the perfect amount of nuggets the delivery driver she dropped of my food on time package perfect nothing missing the blending of the flavour of nuggets and fries was awesome sauce the only thing I could complain about was the coke it wasn’t a carbonated as it should have been I got no ice but it wasn’t full like I want

very polite rider, food was usual McDonald's quality

The delivery was punctual and my food was as expected! Great.

the driver who delivered my order left it outside on wet ground didn't ring or knock on my door didn't know he delivered it until I went outside if I didn't go outside I wouldn't known my order was delivered

The driver was rude snd late also food was cold disgusting

Chips were cold, took 40 mins to arrive. Got order wrong and still charged me the price of the wrong burger. I ordered a double bacon burger and received a single cheeseburger but still had to pay the extra £2.50. Requested a refund, but haven’t heard back yet. Really nice delivery person, good customer service just unfortunate order.

ordered 3 meals but got no fries, you had one job and you blew it

No cheese in the cheese burger, stone cold when it arrived! Shocking food awful!

Received someone else’s order and not one item we wanted. Complete waste of time and money

always when order milkshakes they always send a cola or fanta .. if it’s not available they should make this aware and give difference back in price

Well it too ages and again I had to go to road and then I got a coke instead of a large strawberry milkshake..

I was unhappy I left a note not to ring the door bell and he did ring the doorbell waking up everyone in the house. I also didn’t receive half of my order

24hr service! Picked up 2 meals at 0215am. Waited over 5 minutes at the window only to receive an over cooked fillet of fish which was luke warm and stiff cold fries , not impressed at all. The burger was ok but again luke warm. Need to make sure they are serving freshly cooked food not what’s just sitting on the rack. Hope the duty manager reads this and makes improvements.

Missing itemsbyet agajn... the food we got was cold an the mcflurrys was like water... its a joke every time we order its always missjng or cold. This is not acceptable

Friend took me. Its ok as milk shake was lovely.but chips were barely warm and nuggets to hard as overdone.friends burger was such a mess when she got it so she complained but nothing was done. Don't think we will go there again.although it seems ok for younger people but people of our age who popped in at 87 and 78 I would be careful.

Efficient service and good food!

Food was cold, milkshake was tepid. You must know how to do this by now.

Food as to be expected, not the fastest service but it was busy

Food stone cold, no straws, everything covered in the spilt sprite, no bacon an a bacon double cheeseburger. Took 1 hour to arrive. Terrible. WOn’t be ordering again.

Cold food when it arrived. Driver stopped off at multiple places, not good.

Wait is always long and poor kids are rushed off feet. Orders 80% of the time have something missing

i wasted my cost.. burger very worst

Absolutely appalling . Came here for a late night snack as you do after finishing from work. ‘24 Hours Open’ on google, ‘24 hours open’ on the sign. To be told they arent open. First was told 20 minutes to 1/2 and hour. I was then approached by the ‘Manager’ Looks like just came out of school, putting his deepest voice on trying to be the big man. Was comical when he told me it will be closed for a following hour and my response ‘was we’ll see if you open in a hour then’ DONT ADVERTISE YOU ARE OPEN 24 HOURS A DAY WHEN YOU ARE NOT. WASTING PEOPLES TIME, FUEL AND MONEY. WASTE OF TIME PEOPLE.

Food cold milkshakes melted McFlurry melted. One large milkshake wasn’t even half full

Cold bad packaging late spilt drinks

Kept changing the time the food was cold the fries tasted under cooked the chicken nuggets where alright just tasted off then the burger was a complete mess and the meat looked burnt then we ordered milkshakes and they never shown up and got told to report it by the driver so I have but I have never felt so ripped off in my life I will never order from here again!

They always get bespoke orders wrong, the ice cream machine is broken more than it works. Staff keep the restaurant area clean - poor things are always rushed off their feet.

Good place to sit with family, but service is at worst

Incredibly slow service, poor communication, they got the order wrong, and they refused to do milkshake. At least for once they didn't pretend the machine wasn't working, they just refused with no reason given. I've been to this particular branch on a number of occasions over the last 5 years, and not one single time have I been able to get a milkshake from them! On this occasion, they also said they weren't doing the chicken share box, despite being perfectly happy to sell both the selects and the nuggets otherwise. Terrible service as ever at this branch. As for the food, it's McDonald's. You know what you're getting. Well, except when you don't actually get what you order, as was the case on this occasion. "Hopeless" doesn't begin to describe it!

Delivery time was spot on and my food was excellent.

Time kept getting later and later. Freezing cold on arrival

Wasn’t particularly happy about the Driver spilling most of our drinks and taking it outside for one person to take indoors, and getting the incorrect bacon meal as getting egg, sausage and cheese, as it’s supposed to be plain

Been coming to this McDonald's for 20 years, today is the last time. Food was cold, food virtually thrown in front of us for table service. Staff not pleasant. Chip portions are small. Will start using Haldon Woods from now on.

order was never delivered still sat at McDonald's

says delivered after waiting for 4 hours nothing came i am the only person who has the code to give to the driver third time this has happened i will be getting on to my bank and doing a debit card charge back for goods not received never be using these just eats or any of them again scammer driver's couldn't be bothered to delivery in this heavy rain your abysmal needs the sack foreigners lazy scammers

Pretty grim to be honest! Service was so slow, came up on the screen the order was ready for collection and then took a good five minutes for the server to bring the food out. Burger was like warm and I don’t know what disgusting, cheap cola flavour syrup they’re using but it is not Coke Zero. Tasted absolutely vile. The restaurant itself seemed grubby and you can’t see the kitchen like you can in other McDonalds. Wouldn’t go back

My salad came in a cardboard nuggets box, apparently they had run out of salad containers. Consequently the dressing ran out of the bottom and soaked the table. The chicken was way overcooked and so hard it was inedible, conversely the bacon was white, slimy and undercooked. When we asked for a fork we were told they didn't have any!

Worst McDonalds EVER. At about 8pm we tried to go inside to order but we were turned away and told they were closing and to use the drive-thru and that we couldn't get a take away either. We ordered at the drive thru and were told to park up and wait. About 20 cars were already waiting with fairly hacked off people all fighting for spaces. We waited about 25 minutes, then phoned to ask what was happening. We were told they were very busy (not sure how if the restaurant was closed?) and it was literally going into a bag now to be brought out any second. ANOTHER 10 minutes and we called again but got no answer. We waited another 5 minutes...bare in mind that means 40 MINS IN TOTAL! Eventually we gave up, but as the restaurant was shut we had to walk in the pouring rain through the Drive Thru, squeezing between more queuing cars to go to the window to demand a refund. They said 'It's almost ready'!!!! 15 minutes ago it was already in the bag apparently? We demanded a refund, which we did get and left. The worst part is...as we drive off around the front...customers were ordering at the in-restaurant screens and sitting down to eat!! Nearly an hour wasted.

Drink went everywhere all over my food and made everything wet, soggy and cold .

at least I triee to order somethonf but it tsa shut. It Said It's Open 24 Hours!!!!!!

Many thanks. Driver phoned me to arrange delivery as I am an inpatient - much appreciated.

Worst McDonald's ever. Used a few times when in Exeter. Taunton has 4 McDonald's and all are good. This Exeter one is always slow delivery, cold and items missing. When ringing after delivery staff are unhelpful and refuse to rectify or help. 3rd time used but this is the last time now.

This McDonald's really is utterly awful. Consistent careless service. Every drive through or Uber ever from here has been badly wrong. They never begin to attempt to put right their errors. Avoid

Driver did not follow delivery instructions, this meant my entire household was woken despite asking politely if they could NOT ring bell or knock, and simply asked to leave on door step - delivered on time though just didnt read instructions or follow them

ordered a egg and cheese muffin with extra egg and no cheese. got no egg just cheese. someone isn't reading the orders properly. had to pay double delivery to get it put right.

the food was terrible very dry and tasteless

First time in months that our order arrived correct, quick and warm. A genuine, and welcome suprise.

If you want fast food don't come here! 45 mins after ordering and asking twice where our food was it eventually arrived! Fries cold, drink disgusting. Avoid anc save your money! No apology given for bad service.

Drive through was closed at the tome of visit

Ordered three meals, I ordered for myself triple cheeseburger, no pickle and extra onion. Sticker of burger said exactly that but had no onion in at all. Took it back and had it taken off me and told another one is on its way. 20 minutes past still no replacement, my fries and coffee now cold, Neice who was with me had eaten her food. A lovely lady who was cleaning tables came and asked if she could help. She managed to get my replacement eventually but by this time I had cold coffee and cold fries so just asked for a complete refund. Complete shambles all round, customers complaining left right and centre. Hadn’t seen my Niece for over two years and didn’t have long before she carried on her journey, spent most of our catch up time at the till waiting for food I never got to eat. WORST McDONALDS EXPERIENCE EVER!!! STAY AWAY!!!!

Don't go to Marsh Barton retail Park signage non existant!!!!!

Ordered meals for 4 people late at night. Received a completely different meal for one person. Restaurant won’t answer. Probably won’t receive compensation. And someone gets lucky this evening with way more food than they ordered.

No sprite flavouring and been waiting 25 mins while there is literally 10 people here

No top to Big Mac burger plus one burger missing

Guy was very polite, great service

Cold food , delivery driver was nice though . It would make sense for high street to deliver to this area??

Sadly everytime have ordered food form here it has been cold, so disappointing. Used to be my go to but I think it’s time to change it up

Most of our items were missing

we waited for our order for over an hour by the time we got it it was cold. very unhappy about this