Mcdonald's Restaurants in Gateshead

No toy with Minecraft meal - only reason ordered as son had been asking all day. Food arrived cold

total joke, missed off half of my order, totally incompetent. young lad had no food told delivery driver and said not his problem. won't be ordering again mcdonalds is a complete JOKE

Half my order didn’t turn up no drinks

ordered mozzarella dippers and got 4 chicken dippers instead... no sauces

quick and good service food was a bit cold though

my food was freezing cold and the drinks were both spilt

It was late with mothers day etc but Mcs shouldv managed that with more staff etc. The order came an hour late and was lukewarm. The courier was pleasant.

Placed an order at 10:55 for breakfast but because the staff are that slow it takes them 15 minutes to say the the order hasnt gone through because breakfast finished at 11.

Ordered 950 arrived 1058 delivery time kept changing!

My food didn’t come I put wrong address in

Terrible again, every single drink that got ordered was spilt allover

freezing cold again and the free nuggets missing like my burger last time don't know how it arrives freezer from 15 mins away

Big Mac was spot on , but the chips were shocking (cold 6), could tell they weren’t fresh ended up in the bin

FREEZING STONE COLD . OVER A HOUR TO GET DELEIVERED SO UNHAPPY

Didn’t have any problems, food was ok.

Chips freezing,chicken was rock hard and burger cold,it’s not 5 minutes from pick up to delivery,this must be worst I’ve ever had

don't know why courier went to the back door ... I was waiting at the front door.

The apple pie, the milkshake and the sidesald was really nice. But the burger was barely warm. When I took the top off the bun it didn't look very appetising. Come on McDonalds you can do better than that??

I really enjoyed my food it was hot and delicious. And on time thank-you

This is my favourite mcd in the area lovely friendly staff .foods always lovely just cooked how i like it !

Absolutely beautiful food delivery driver lovely

The meal was mostly correct apart from the McCrispy which came as the Mc Spice so this meal went to waste as we are unable to eat spice food

Chips abit cold but that’s just McDonald’s

Took 50 mins to get our food on the inside. Then when we go through drive through, get told to pull up into the bay, for 20 mins, all for a cheeseburger meal!!! Sort this out. Cold food

It's a Maccys. Its ok. Coffee has improved tho.

Delivery driver got lost when trying to find me. I attempted to direct him over the phone. Could not fully make out what he was saying due to it being an interrupted line (later finding out this was due to him having headphones in to talk through his phone). When he did eventually get to me, his attitude was appalling, actually having a go at me because he could not find it and I did not give him good enough directions!

Some staff have hair ties back but it’s too long and fell out there hair nets

Food was cold and got part of order wrong i asked for plain double cheeseburger it came with all pickles on n onions had to throw away i wud like a refund for that

Chips and buns on burgers were burnt and all food cold

Got to be the worse McDonalds in the north east, drive thru hardly open on a morning always something wrong with I T and coffee machine staff look miserable

Food was freezing cold,items missing, watched driver on the map take the longest route possible

Did not get my mozzarella sticks and the food came cold

Food missing from the happy meals

it was freezing cold by the time it got here and we did not receive everything it was missing the straw for the coke there was no sauces and one of the fries did not come either

Bag with drink in was soaking and drink was leaking through and driver expected me to accept it…no chance I was having it dripping all over my house! Told him to take it away. Also no sauces supplied!

3 items missing, plant burger, cheeseburger, 6 chicken nuggets, main part of order, other food cold. Took over estimated time to arrive. Will not be using them again

Slowest service of any McDonald's in Newcastle

All food is missing only delivered drinks and all they want to do is give me a refund for food McDonalds team valley is a joke.

everytime, and I mean everytime, this mcdonalds gets the order wrong. EVERYTIME!

Late, food was cold & missing 3 items. Absolutely ridiculous. Every single time I order from here.

the banana milk shanke didnt teast rigth

There food is much nicer than any other McDonald's I been to

Thought I’d give the place one last chance but every time I either order online or go inside they ALWAYS forget food and not just the chips like a whole meal? Every single time. Do not go here

Chips were cold burger was cold and apple is was cold

Waiting 25 mins for 2 burgers. Staff are not helpful all the cared about was the delivery drivers showing there phones in their face's

All scored as 1 as no option for zero. I don't use the self service boards due to eyesight issues. I stood at the counter waiting for service and was ignored for about 10 minutes before walking out. They were busy at 4 pm but staff saw me and continued working and chatting amongst themselves.. I will never use this McDonald's again

How is food freezing cold in a 7/8 min drive

Food cold waited over 3hrs for delivery. No option to cancel order.

You must have people working there who hate their jobs everytime you order you get a burnt burger. If you don’t like your job then don’t do it simple as. You should have more aspirations in life than work at McDonald’s

Food was cold, late, and two of the drinks were spilt in the bag

this Mcdonald’s is always nice and clean. well staffed and a friendly service. food delivered to table very fast and a nice happy smiling member of staff. food hot and tasty also good value for money. free wifi helps keep my kids entertained. thank you we will definitely be back for a visit. A*

my order was cold like the fries and nuggets

As always, three items missing from the order. Don’t know why I keep ordering from there expecting it to be any different. The bag has an itemised list stuck to it…would it be that hard to tick the items off to make sure it’s all there?

fixed my hangover thank you guys

From ordering at kilos to order ready 40 minutesiber eats are prioritised now kids find this too long to wait would not go back

Freezing cold. Absolute joke. Ice creams Kept with a cheeseburger…

No dips turned up again. Never ordering from this McDonald's

I could hear the delivery guy miss from were he parked

food hasn't been? angry man ATM want my money back

joke am I not ordering from there again cost me 32 pound altogether and had to order again coz a did t get the first order got other oder now but not good its horrible don't even want to eat it

Never get the right order off these clowns, and when you do it's cold or limp or worse... need ro pull their fingers out it's gone way down hill

Asked for no pickles as I’m alergic to them you’ve put 5 on it!! Be taking this complaint higher

food was cooked at 6.32 food got delivered at 7.10 all the food is freezing

This delivery was left outside the gate in the street, they did not get the code and we didn’t know it was there

Order just before 19:00 came at 20:10 & the fries plus the 2 cheeseburgers were cold

From McDonald’s retail park to Howdens behind Sainsbury’s my food Came freezing cold and driver rang and requested my pin before arriving to area of drop off.

I ordered a Big Mac for delivery and it came with no beef patty I tried to ring 8 times and no one answered

Absolutely disgraceful food is absolutely freezing pop has leaked all over pop flat I think the people who are driving need to be a bit more carful with the food aswell

Crazy time for waiting spoke to the driver who was lovely and helpful said the staff at McDonald’s were just standing there not preparing food crazy

Food was cold when it was delivered

Where's me order ,said it delivered I haven't got it

Absolute shambles... every single gle time we have ordered from this place there has either been something missing.. food is cold or so.ething is wrong.. they never answer their phone when you try to call.. the staff are absolutely clueless.. how hard is it to read an order off a screen and put it in a bag.. we are lucky these people are just dispensing food and not medication because there would be multiple deaths on their hands if that was the case. My advice.. go to burger king instead.

No sauce in bag, the burgers like pancakes won’t order again

Gave wrong size drinks. Asked for large it gave smalls

One hour waiting I did it get it yet

I’m very angry I did order and I have like 2 hours waiting my order isn’t come ,I was calling the lady are cut me the call every time I wanna cry for what what she do to me just because I don’t speak good English just when she know I m nor from here I never will order there again I hope it’s going dawn this place soon

Driver got lost didn’t bother to call just turned up late and food was cold time got here

The burger was over cooked and the buns were burnt.

Not bad, food was very generous.

It was extremely busy but food was good

This place was buzzing and there as a good offer on the burger menu ,cheese burger chips 4 chicken nuggets and a drink of your choice £5

So slow people waiting whilst staff chatted in prep area. They were working but sometimes you have to put your head down and get on with it including MANAGERS.

Can you ever get an order right? No straw or sauces and food is cold

Half of the food was missing from our order, not drivers fault, they didn't put items in bag

First my burger didn’t have any chicken in it. It only had lettuce and mayo. Second my chips were stone cold and I did not receive my sweet and sour sauce!! I am very disappointed with my meal

It was difficult to adjust my meal to suit dietary preferences, but very easy to optionally add chicken nuggets three times. I had gone in for what I wanted, not what it was hoped I would have. Only interaction with a person was a server who gave me a tray with stuff on and walked off. It was mine, which was good. Service poor, no waiting staff seen, nobody asked if I was enjoying my meal, nobody clearing tables or greeting people, very weak front of house. I didn't enjoy eating it at a dirty table but you can't blame the food ordering terminal, it was brought in to replace people but nobody gave him any hands. I suppose I could blame the server but that seems unfair as they spent their time through the back having fun in the drive thru and were never out the front to notice. Atmosphere? The other customers were ok.....

Ordered burger with no onions and pickles but came with everything on so was not eaten

Food was stone cold! No bbq sauce delivered as requested either

Food is always cold had to microwave it then it was aweful!

Open 24/7. Great. Parking a slight problem only now as small bank branch being built other side of the car park outside McDonalds so slightly less parking f but plenty not too far away.. Note that late evening into very early hours priority given to drive through and deliveries. Try to order via app even inside as it cuts wait. Ifborderingnfrom the counter at those times be prepared for a long wait, even if its just ordering a hot drink..Staff are lovely however.

I asked for a plain burger and it came with everything still on..

the food was only half cold. usually turns up freezing

Chicken nuggets were hot but the rest was cold fries limp and cheese not even melted very disappointing

hsh browns not as nice as normal bit overcooked

Did not get my hamburger and cheeseburger

Uberdonalds... Tables dirty, Wait for ages, cold food, half poured cup of coke. Priority to online food orders. That is all....

I order a double sausage egg McMuffin and they sent a bacon cheese flatbread

Food was good that actually came with my order!

No mustard or onions on burger just saturated in ketchup and food Luke warm as always. Never seem to get an order right!

Even though I asked them not to forget the dips they did!!! AGAIN. Every time !!!!!