Based on 7.090 opinions finded in 4 websites
Based on 7.090 opinions finded in 4 websites
Opinions
As we left the centre, we decided that we would grab a drink to go. McDonald's is cheap and cheerful option and this location was no exception. However, there were technical issues with the order screen and order receipts, so just be aware that you make a note of your order number, to ensure you don't miss collecting it!
Helen H . 2025-05-14
MORE AT TripAdvisor
Absolutely disgusting. Walked in and was slapped in the face with the scent of stale urine. I then proceeded to take my 2y/o daughter to the toilet and noticed the downstairs disabled toilet was shut. Then made the trek up the stairs to the main toilet where I was slapped in the face with the scent of poo. Not a single toilet had a working flush. I then went to order my meal to find out there was no fizzy drinks? Left and went to Burger King.
Emily Chatton . 2025-04-26
MORE AT Google
Terrible service worse McDonald's ever no soft drinks only orange coffee or milkshake then 23 mins wait in drive through i counted 7 cars leave the queue when got to get my food a further 7 mins to get half a order and was cold never again
Will Coburn . 2025-04-19
MORE AT Google
Water not available one old lady I m ask her please give me water she is not give me water she is angry with me and McDonald’s self employed behaviour very rude
Balwinder Singh . 2025-04-18
MORE AT Google
Cold, terrible food and disgusting toilets.
Billy Liddell . 2025-04-15
MORE AT Google
Even when not busy service is slow unless it's Uber, deliveroo, who etc seen asap
Stephen Fox . 2025-04-15
MORE AT Google
Delivery order, I know it’s McDonald’s but come on, any need to elbow strike my mayo chicken? Also the worst fries I’ve ever had, totally burnt and were probably sat in the chip tray for over an hour. Just order from Blaydon McDonald’s instead.
Maddie G . 2025-04-14
MORE AT Google
Very helpful young lady help out very quickly when we needed to order porsesing so we could enjoy the meal without any delays. Massive thank you for your help
Victoria . 2025-04-08
MORE AT Google
No such thing as fast food anymore whenever I go to McDonald's all I do is wait and wait this completely defeats the point of popping into McDonald's
James Lambert . 2025-04-05
MORE AT Google
We went through the drive through . The order was wrong and the woman at the window was quite stroppy about it. The chips were cold. Overall didn't enjoy it at all.
Caroline . 2025-04-05
MORE AT Google
Youse haven’t delivered my 2 McFlurry
Andrew . 2025-03-31
MORE AT Just Eat
Good came really late it was cold I was also missing my big mac I’m very disappointed
Samuel . 2025-03-30
MORE AT Just Eat
second time ordering the Minecraft meal with no toy I will not be ordering again
jane . 2025-03-29
MORE AT Just Eat
Stay away from this mcdonalds ridiculous foods always wrong and freezing cold when you do get it my order been wrong every single time I've ordered
alex . 2025-03-29
MORE AT Just Eat
Ordered a wrap because it was missed out of my previous order and my partner did not have his food, for one wrap it took over an hour to come and the delivery time just kept getting later and later and when the food arrived it was stone cold
Jessica . 2025-03-20
MORE AT Just Eat
order was wrong chips came cold & stale, mcflurry had no topping, clearly not taking the time to get orders correct. useless! only good thing about it was the delivery driver he was lovely & polite
Lyndsey . 2025-03-18
MORE AT Just Eat
worst experience i’ve ever experienced with mcdonald’s, took 35 minutes to get a drink, portion of chips and 3 pieces of chicken. The food was cold when i received it and items were missing. couldn’t recommend any less.
Hannah Ramsden . 2025-03-16
MORE AT Google
Food was cold and chips like cardboard!
kelsey . 2025-03-16
MORE AT Just Eat
Very friendly & polite delivery person
Norman . 2025-03-13
MORE AT Just Eat
First time ever having a delivery and it’s been piping hot ice in the drinks and everything there
Amelia . 2025-03-10
MORE AT Just Eat
Consistently struggling to get their app working seamlessly. Appears management may not be technical, but are also not willing to bring external or appropriate tech support to get their app working. Codes are input and cashier is regularly saying it not working. This results in customer paying full price with no incentives or rewards. Much wiser to go to another branch/franchise until McDonalds Cameron Walk sort their lives out. To Duty MGMT - Your staff know it’s not a new problem. This means you haven’t fixed it yet. Do your job. Get the branch in line with the current systems and help maintain your customer base
D A . 2025-03-09
MORE AT TripAdvisor
All food was cold. Sauce’s missing and no straw for drink.
Kevin . 2025-03-08
MORE AT Just Eat
Order never arrived although it’s been delivered somewhere. Now I have to wait 7 days for a refund. Shameful service.
Rebecca . 2025-03-05
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Staff work hard! Can't fault them. The place, however, needs a major facelift. Be Warned! Don't overstay your parking time! Haha!
Lord_SM . 2025-03-02
MORE AT Google
Ordered 6 sauces not 1 came with order
Tanya . 2025-03-02
MORE AT Just Eat
Missing items. No dip, no McFlurry!
Katie . 2025-03-02
MORE AT Just Eat
Burgers where cold and where missing the 4 curry sauces I paid for,
Lisa . 2025-03-02
MORE AT Just Eat
The driver drove past me standing outside my house and into the next street and delivered my order to someone else. Never received my order.
Lee . 2025-03-01
MORE AT Just Eat
Food freezing cold, drink spilled all over in bag, sauces missing and free item missing. They can never complete an order at any McDonalds. Last time we order from here!
Katie . 2025-02-28
MORE AT Just Eat
I would like to request a refund for my food. My came freezing cold and wrong and I’m missing a mayo chicken burger with no lettuce extra mayonnaise.
Ebony-Leigh . 2025-02-27
MORE AT Just Eat
My order was not delivered. Delivery driver came and went behind the wrong street. I tried messaging them and they ‘froze’ the message system so I was unable to send another message. My order said it was delivered 15 mins ago and it’s not here.
Angela . 2025-02-23
MORE AT Just Eat
Order hasn’t even been delivered
Louisa . 2025-02-21
MORE AT Just Eat
Did not turn up ! But saying delivered
William . 2025-02-21
MORE AT Just Eat
said deliverd to hotel and never did because we were sat down stairs next to the door. People who drive for Mcdonalds are no good at all. I would give 0 stars but it won't let me.
Gemma . 2025-02-20
MORE AT Just Eat
Wrong order delivered yet again! No food delivered just 2 drinks ! Only ordered one. It’s not good enough
Andy . 2025-02-20
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food has came freezing cold and going to the bigger bosses
Robert . 2025-02-19
MORE AT Just Eat
The last few times I have ordered about 5 sauces each time I each time I haven’t received any
Andrew . 2025-02-17
MORE AT Just Eat
Forgot sauces I ordered, no straw for drink which was spilled all over bag anyway, driver went opposite direction when leaving restaurant so food was only like warm it arrived
Steven . 2025-02-16
MORE AT Just Eat
food was cold so had to be microwaved which is not good
Anita . 2025-02-15
MORE AT Just Eat
Missing item and all of the food was cold. I don’t think the delivery driver is to blame, I think possibly McDonald’s staff preparing food to early before driver is there to pick up.
Kevin . 2025-02-15
MORE AT Just Eat
It is what it is, and it does what it does well
Gary Smith . 2025-02-13
MORE AT Google
The old woman was incredibly rude , calling me pathetic for asking for a mcflurry spoon , honestly done nothing wrong just bought and ate food
Anthony Mac . 2025-02-13
MORE AT Google
Usually pretty good and one of the better fast food restaurants for getting warm food. Occasionally they miss something from the order or forget to include the requested sauces. The hot chocolate can also be hit and miss
Gem Alderson . 2025-02-10
MORE AT Google
One the worst Mac Donald’s ever
Farzin Safa . 2025-02-07
MORE AT Google
Burger came with everything on, but only the burger, cheese & bun were requested, not the extras, could not be eaten.
Liz . 2025-02-06
MORE AT Just Eat
My one and only delivery from here was cold and missing items. My previous 2 visits both took an age at the drive-through and fries that can only be described as soggy and cold. Like they had been cooked the day before.
Tony Turnbull . 2025-02-05
MORE AT Google
Fries and dippers had to be thrown away as cold. Fries were also squishy/ greasy. Small given but doesn’t cover cost of thrown away food
Helen . 2025-02-04
MORE AT Just Eat
My order was freezing the delivery driver had no idea where he was going and it came well over the estimated time
Jack . 2025-02-04
MORE AT Just Eat
Asked for no mayo/lettuce on the Mac chicken, came with it on, didn’t order drinks 4 drinks came with my order
Peter . 2025-02-03
MORE AT Just Eat
4 items missing from the order and the order was cold
Joseph . 2025-02-02
MORE AT Just Eat
Bang average maccys, nothing outstanding, nothing terrible
Adam Kennedy . 2025-02-01
MORE AT Google
Never order on the app for delivery, they use uber eats, ordered a delivery which didn’t turn up, ended up driving to the restaurant to be told there was nothing they can do n to take it up with uber eats, ended up getting the full order while at the restaurant for pick up on the McDonald’s app, so that’s 2 exact same orders, so rang uber eats but they refused to refund me even though I had proof of messages between me and the driver that I didn’t receive the order. Why would I order delivery and then go to restaurant for exact same food. The manager at McDonald’s even spoke to the guy to say id come n ordered the missing delivery but uber eats were having none of it. I’d never had a problem with them before so was shocked that I was made out to be a liar. I’ve sent numerous emails to McDonald’s and uber eats with no reply. I was a good customer and regularly ordered but no more. I use just eat now
Nicola Parker . 2025-01-31
MORE AT Google
Ok so I think McDonlds corporate needs to intervene with this franchise store. It's an absaloute stain on the McDonald's reputation. Service is non existent, once they were pretty good but those people seem to have long gone from working there. (Not surprised) There's an older lady who is so rude and a stressed mess. Food is never hot that's if it actually arrives at your table. I had to go to the desk and tell them to refund my card. They told me my order had already gone to my table, well unless someone was sitting on my lap then no it didn't. (I got my refund) Venue is falling apart, freezing cold (witnessed a staff member warming her hands under the fries heat lamp), roof falling in and most of the seating blocked off. Delivery orders take absaloute priority in this store. You will have to wait because these orders will get done first before yours. Lastly, McDonald's NEED to come out and inspect this store it's so badly ran and needs action taken against them.
Martin I . 2025-01-26
MORE AT Google
Cold!!!!! Chips were dry and hard
Ashleigh . 2025-01-22
MORE AT Just Eat
Great visit today, friendly staff.
Paul Witchell . 2025-01-21
MORE AT Google
no barbecue sauce when i paid for extra
Gracie . 2025-01-19
MORE AT Just Eat
the top hasnt been placed on the lid of the drink which spilled all over the mcflurry. delivery was late and food was cold
kaylee . 2025-01-19
MORE AT Just Eat
Great tasting fast-food. Friendly, efficient staff.
John Riddell . 2025-01-17
MORE AT Google
food was still warm so its ok. not bad. thanks
Lee . 2025-01-16
MORE AT Just Eat
There is not a restaurant on planet earth more likely to miss half your order than McDonald's - Cameron Park.
Joe . 2025-01-14
MORE AT Just Eat
Took 3 days of yous cancelling my order for me to get my order and it was cold and soggy staff are disgraceful
ryan . 2025-01-12
MORE AT Just Eat
Restraunt was freezing, my order wasn't served right but the lady at the counter sorted this very quickly and was lovely about it. The restaurant was plagued by a large group of kids causing torment to the staff and generally being a nuisance however it was apparently clear no one knew how to manage the situation. The temperature inside was next to being outside which made the dining experience very unpleasant, our food went cold in moments. Awful experience.
Laura Black . 2025-01-12
MORE AT Google
Never arrived. Ridiculous service
Shirley . 2025-01-12
MORE AT Just Eat
I never got my delivered my food
Michael . 2025-01-12
MORE AT Just Eat
Freezing cold to eat in, food took over half hour (cheeseburgers and nuggets, nothing special)
Jenna Crook . 2025-01-12
MORE AT Google
Update 2025 - most of the staff left in the last year, so it's mostly new management and staff that just aren't efficient. The place is literally falling apart - the front doors are constantly broken, and right now in January there is a hole in the roof and the place is both freezing and half of it can't be sat in. Fairly sure that isn't safe! It's like the owner doesn't care. The hole in the car park still hasn't been fixed, so when it rains it's bad for cars to leave the place. Update 2019 - reduced scores. The have frequent equipment failures now, and that often means they cannot serve dishes. The latest issue today (11th August) is they have no drinks available at all - no soft drinks, no milkshakes. Offering the last of (tiny) water bottles even with large meals, saying they basically need to ration out the water for other customers. They should invest in maintenance or additional machines for redundancy, or at least have some disaster recovery plan in place. Even closing down for a few hours would be a better idea than allowing orders to be taken for items they don't have.
Chris d'Aunay . 2025-01-12
MORE AT Google
Food was Baltic cold absolutely horrendous, I love McDonald’s I am so unhappy with how it come I want compensated
michael . 2025-01-11
MORE AT Just Eat
Can you not afford to put the heating on? Food got two stars as its warm. Not hot, warm. One star as I had to use a kiosk for service No atmosphere
Amy Laverick . 2025-01-10
MORE AT Google
We didn’t receive my 6 year olds happy meal and you have said you won’t refund us is that a joke
ray . 2025-01-10
MORE AT Just Eat
My food has not been delivered
Rebecca . 2025-01-05
MORE AT Just Eat
An absolute disgrace at present - shouldn't be open! On our visit: Doors broken, ordering machines not working, ceiling collapsed, seats taped off, toilets taped off, no heating (kitchen staff were literally wearing puffer jackets!), no ketchup, no napkins, fries served cold. You could see our breath inside it was so cold in there! Only thing it had going was the staff still remained friendly, despite the fact they were working in what felt like outside January temperatures. McDonald's should be ashamed of themselves for taking people's money in this branch just now.
Richard Llewellyn . 2025-01-04
MORE AT Google
I am not happy it’s saying my food has been delivered and it has not
Katie . 2025-01-02
MORE AT Just Eat
Took 20 minutes for a hamburger and chips to be made, whilst everyone stood freezing watching the workers move at minimal speed giving out an order every 3 minutes. Worst McDonald’s I’ve been to
Kacey Wallace . 2025-01-02
MORE AT Google
food was horrible, couldn't eat it
David . 2025-01-01
MORE AT Just Eat
About half the order was not here waited over an hour for the food and kids meals was not there
Mackenzie . 2025-01-01
MORE AT Just Eat
Delivery time kept changing and driver didn’t look at delivery notes
Faith . 2025-01-01
MORE AT Just Eat
Waited over twenty minutes for a milkshake, mcflurry and a latte. Latte was half warm, mcflurry melted but the milk shake was fresh! The lass who served menwas dead canny bless her. She was trying her best to save a sinking ship. She had some lad who was playing 1, 2 miss a few order 27, and literally seemed to just do whatever he wanted, with no rhyme or reason. The manager just minced around trying to look busy, when really all she was doing was hobbling about on the phone. The sewting area was freezing cold, dirty and half the tables were closed off with do not use tape? Due to how cold it was, we just went and sat in the car. All in all, as McDonald's goes this one joins Weaterhope on the list of ones I won't go back to.
Dan Porter . 2024-12-28
MORE AT Google
very friendly and polite delivery driver. food was nice and warm
Terry . 2024-12-28
MORE AT Just Eat
I am not happy we need not get our chips
Katie . 2024-12-26
MORE AT Just Eat
Terrible Experience at This McDonald’s This is one of the worst McDonald’s I’ve ever visited. One of the main doors was closed, forcing everyone to use the other entrance. There was no heating inside—it was so cold that everyone had to keep their coats on. Half of the seating area was closed off with tape, giving the impression of a crime scene. The restaurant was dirty, and to make matters worse, a kid next to us was vaping while I was trying to enjoy a meal with my children. The staff didn’t seem to care. I ordered coffee and hot chocolate—both were served cold. The overall service was poor, and the staff appeared uninterested. The entire experience was disappointing, and I couldn’t enjoy my meal because of how badly this location is managed. I wouldn’t recommend visiting this McDonald’s.
Albert . 2024-12-24
MORE AT Google
Driver didn’t have a clue where my house was even tho it said my address, the food was poor wasn’t even warm it might aswell of been cold and took far to long to come aswell should be ashamed of yourselfs
Jonathan . 2024-12-23
MORE AT Just Eat
The queue at the drive thru has become horrendous, takes 30-45 minutes. It is no longer fast food!
Tim Cameron . 2024-12-22
MORE AT Google
Worst thrown together big mac. Not a great visit. Update 22nd Dec so slow focus is on deliveries not in person customers. Over 20 mins for a breakfast roll. Come on mc ds sort it out.
Paul Stewart . 2024-12-22
MORE AT Google
Broke down in the drive through queue ,managed to get out of the car queue and park up in the car park . The night shift manager lent me some basic tools to try and get my parking brake off but no joy . Eventually I had to be recovered. The manager sorted my parking extended time out with the parking company and offered me hot drinks until I was recovered in the early hours of the next morning. This guy deserves a pay rise for sure , went well out of his way to help his customers. Thank you .
mark botham . 2024-12-21
MORE AT Google
Literally the slowest service every single time, too few staff and too many just eat orders . 35 minute wait several times , easier driving to Blaydon
Michael Veide . 2024-12-20
MORE AT Google
2 main items missing very unhappy child
Karen . 2024-12-20
MORE AT Just Eat
Food is as good as any other McDonald's restaurant but this establishment has extremely poor service, around twenty orders waiting and nearly twenty minutes waiting for food. Appalling that they have a single person making the food at such a busy period, then for the people who are on shift to be so impolite and poorly managed is a very big ket down. The ceiling is half missing inside and a very cold inside temperature to the point you could actually see the mist from people breathing. Very poor representation of the McDonald's brand.
Andrew Robinson . 2024-12-20
MORE AT Google
missing 2 mc flurries food was lacking ingredients, seems like every time I order from here there is always something missing and something wrong with the food
John . 2024-12-19
MORE AT Just Eat
Toilets are upstairs, but had really nice chocolate milkshake.
Sophia Ballantine . 2024-12-17
MORE AT Google
I was missing 2 med fries from my order, and my MC chicken sand was cold
Kevin . 2024-12-15
MORE AT Just Eat
you should be able to choose whether you pay with things with money or points not just certain things. thats why i rate a 4, overall good food tho ☺️
Steven Faulder . 2024-12-15
MORE AT Google
Large fries came half empty and we're soggy. No straws.
Nikki . 2024-12-15
MORE AT Just Eat
not happy with my meals as the delivery was over an hour to get here the driver turned his location off and the food was stone cold I want a full refund please as am not happy with anything I always order from yous.
Natalie . 2024-12-10
MORE AT Just Eat
Food was stone cold when it arrived after waiting over 2 hours
Lana . 2024-12-08
MORE AT Just Eat
didn't get my milkshake, got water as substitute, milkshake is till on their menue. I'm annoyed because I can only eat soups atm and a milkshake would have made my morning. not water.
Johanna . 2024-12-07
MORE AT Just Eat
food is always late and cold. often things are missed. service is not fit for purpose
Dean . 2024-12-07
MORE AT Just Eat
Food was cold mcflurry melted no straw no sauce
Lewis . 2024-12-07
MORE AT Just Eat
Very disappointed milk shakes were missing from the order this is not the 1st time this site has messed up will not be ordering from them again
Anne . 2024-12-06
MORE AT Just Eat
Food never come delivery driver couldn’t find the door went out to look for food had a child in bed delivery driver very rude no food received yet saying delivers no code giving will never use this site again absolute joke
Liam . 2024-12-06
MORE AT Just Eat
no donut delivered
miles . 2024-11-30
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The food was stone cold! I was given medium fries on a large meal. Will not reorder