Based on 1.199 opinions finded in 2 websites
Based on 1.199 opinions finded in 2 websites
Opinions
Ordered plenty of nuggets, along with other items, with five sauces, all listed on the order sheet attached to the sealed delivery bag. Only two were inside. Called them and they tried to blame Uber Eats. When I told him the bag was sealed, person who answered the phone admitted that "maybe one of their staff made a mistake" but because of GDPR he couldn't access our address to fix the issue. Terrible aervice. Pathetic!
Peter Bounds . 2024-10-27
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The chips was cold there give me stuff what I didn't ask for
Sasha jane Hennessy . 2024-10-16
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My kids lived this mcdonalds a lot.
Kabhie . 2024-09-21
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Just an emergency break. Nothing special.
David Wilson . 2024-09-19
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This is what they presented me with when I asked for a “happy meal”
Alfie . 2024-09-09
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Usually not very clean, poor service and long queues. Food served is almost cold.
Mehrdad Ahangar . 2024-09-06
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As much as we order sauce, we never get any, and the fries are always soft and cold. No problem with burgers, nuggets, or chicken selects.
Chris Corr . 2024-08-31
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I love McDonald's because it has an MC crispy and fries and the fries are so good the MC crispy love it💗
Soumahori Madore . 2024-08-17
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Came today, 6th of August at 8:35 for a breakfast this morning. Took ages to release my order. At least 4 people were served before mine. Only one person serving, no napkins were given, no stick or sugar offered. I asked the sources to be served apart, and none was placed in the bag. Horrible customer service.
Robson Lopes . 2024-08-06
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Order was missing bacon I couldn't be bothered to say anything because it seems to be if you ask for plain most mac Donald's get it wrong
Mark Lidbetter . 2024-08-01
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Staff ignore you while you're standing at the till, doing their own thing. Not even a "we'll be with you shortly". Noise (Mcmusic), blasting out of speakers, full of inane lyrics and platitudes. Worst McDs I've visited.
markinbarnet1 . 2024-07-30
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The staff are usually great but unfortunately my most recent experience change my opinion. I went in to buy a milkshake because I had been out all night, had too much caffeine and needed to remain awake. Unfortunately their machine wasn't working so the manager issued a refund and told me it would go straight in, but if you read all mcdonalds corporate policy it takes between 7 and 14 days for a refunded card payment to be processed. Then if you go to their corporate office the security tries to stop you with threatening to call the police.
James O'Brien . 2024-06-23
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Nice McDonald's, very busy so always hot fresh food.
Zoe Beavis . 2024-06-18
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Quick service. Would come back.
Connor Picari . 2024-06-18
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I ordered big mac as a meal with other items last night. I paid for service charge, delivery fee and tip. The food was delivered cold. The big mac missing. When I called them they only refunded me £2.09 and evenn refused to re deliver. Very disappointing...
Amir T. . 2024-06-17
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I hate the new format of the place, using machines to place an order sucks
Andron 234 . 2024-06-05
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We all know the McD's vibe, right? Perfect if you're into it
Carlos Panadero Sanchez . 2024-05-31
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Food was made extremely quickly, I ordered at the till and a nice young lady I think her name was Kiki or Chichi took my order and was very pleasant to talk to and gave me my order immediately.
Stephan Webber . 2024-05-31
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Delivery service is horrendous. Food always arrives cold and stale, and they never give condiments despite paying for them. KFC much better and fresh
Kiran Gill . 2024-05-27
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Wonderful! Great food and service, plus friendly, professional staff. You also get a fantastic deal on your next visit once you've given your feedback online. Don't miss out! I look forward to returning again. Thank you for everything.
Ejder Raif . 2024-05-10
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There was a bit of confusion behind the scenes from the staff. My burger was missing ingredients and the order was extremely late. The upper level was apparently closed but I managed at least to use the toilet facilities.
Valerio De Carlo . 2024-05-06
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Three staff members were wondering around not one of them served me until a white family turned up and I got served and they wonder why there sales are falling . Try treating everyone equal not by skin colour. What a waste of time and money
Zeba Gilani . 2024-04-26
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I went for a morning coffee a few times when I was working nearby.
Paul Hodder . 2024-04-23
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Ordered for eat in and the stuff gave me the order in the bag. Finali found a table downstairs becouse one of the member stuff told me upstairs is close but the table it was on disgusting condition footprints... worse place I've ever been. Thank you McDonald's.
Mitran Paul Sorin . 2024-04-10
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It's my local branch, and although l visit occasionally (twice at most) in a year. The staff there are always friendly and polite, quick and efficient service and the premises is always clean, neat and well stocked. Highly recommended
Mamess . 2024-03-12
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Need I say more. Since they added the touch pad machines the wait time is just not worth it, I could get served food quicker in a cafe. Update. Got takeaway and they missed a big tasty burger. Refused to provide another and refused to refund. I love a good MC Donald's but avoid this one. Travel an extra 5-10 minutes and go to borehamwood instead. It will never improve with the way it is run
Emzi H . 2024-03-10
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Missing Lettuce and bacon (which i paid extra for)..... how hard is it really to read the sticker. Pathetic. Also some of the fries have been sat too long and have that odd taste.
Rebecca White . 2024-03-04
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Terrible as alway just what we have come to expect
Moodysumo Cunningham . 2024-02-29
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Great table service from the app. Waitress even asked if I wanted anything else.
Amz Lal . 2024-02-19
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Some self service machines needed to fix, last night the one faced towards the on right hand side wasn't working, and vegetable deluxe could be better, or the tasty was pretty, I thought an old old is used in it, very disappointed
Abdo Nav Abdo Nav . 2024-02-16
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Nah I’m not having it because my order was giving delayed and cold - think they ate one of my gherkins as well
James . 2024-02-13
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They expanded into doing deliveries a few years ago without proper infrastructure to do so, now the whole surrounds is full of their delivery drivers, smoking, spitting etc between orders. Far more are on duty than seem to be needed.
Tom Beevers . 2024-01-26
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Fast service as the restaurant wasn't busy, but it was really dirty everywhere, especially the tables, and toilets. Multiple people just hanging around in the restaurant but not serving
Ionut Diaconu . 2024-01-19
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Lovely place, great food just a touch cold - the place not the food! Great service
sheik fareed . 2024-01-12
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Took grandsons who enjoyed it. Adult burger was cold 🥶. Only ok for kids. One toilet only in the branch. One of the worst McDonalds I've ever been to. Never again
Paul . 2023-12-24
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The food is hit and miss. Sometimes cold, sometimes sort of warm. The staff are mainly friendly although the younger ones clearly hate being there. There is a school and college nearby so there's a lot of wanna-be gangsters in there who think they're 10 men. As soon as you call them out they pipe down, but it's still a waste of 10 seconds of your life.
Tony Laker . 2023-12-13
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I just came back home with my order take out and I was missing 9 chicken nuggets £4.99, when we place the order the machine didn’t print a receipt, toilet was closed!!!! If I could I would give you -10 stars!!!!!
Francesca Marcia . 2023-12-07
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Always perfect, always sit by the window and look over to Aldi's .from my favourite restaurant to my favourite supermarket
Richard . 2023-12-05
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Always good value and very convenient
J D . 2023-12-05
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All I wanted was a coffee and I had to use the ordering system and it was soooo complicated I went to the counter. Happily the lady manager took me order and I got my coffee which was nice. There's not a lot in Barnet so this particular branch of the Scottish restaurant was very handy.
Paul Cotsen . 2023-11-30
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Order accuracy has highly improved and the food is good, however there always seems to be someone cleaning and it's still sometimes quite dirty
Daniel Hopkinson . 2023-11-21
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quick take out easy to pay on the self serve screen. the food been the same . nothing changed. place is clean.
Harrison Gaines . 2023-10-12
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Just visited this branch. Outside 2 gangs of teenagers were fighting. A kid was down on the street, and the boys came back as they said it was not the right guy. A few of them came inside and went to the second floor. I spoke to the manager on duty, and the girl was laughing. The only thing I said to her was, maybe, it would be a good idea to inform the police and just to let them know. I'm so sorry but I don't understand why a manager found this so funny. Also she didnt even go upstairs to check if everything is fine. She was laughing and continued her job. You know, a couple of months before you had a similar issue, and the kids came inside the restaurant and made everything mess up and abuse your staff. Also, maybe you remember a person who has been stabbed outside your restaurant in the past. Seriously, which part found your manager funny? I'm wondering if this manager finished her shift and while going home, someone attacked her, would be funny for her?
Σωτήρης Βρανάς . 2023-10-12
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Very good...I love the french fries
Gualberto Perez . 2023-10-05
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To let but doesn't look check tomes before you go
Samanthajayne Brand . 2023-10-03
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Good quick place to stop bye to get some food for a decent price
William “Trotrobot” King . 2023-08-31
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Full of 'kids' hanging out,not eating but vaping so the whole restraunt had a sweet smell. Staff did not seemed to be bothered.
Steven Skipper . 2023-08-28
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High Street Barnet Is Very Nice Until You Reach McDonald's. All the scooters outside make it a terrible Atmosphere.
John . 2023-08-14
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Everything is good but their manager behaviour very bad
mukul khan . 2023-08-12
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Typical mcdonalds, good came out nice, friendly enough staff
george loizou . 2023-08-10
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The place smells pretty bad, probably because they just mopped with dirty water. Toilets are closed at 21:19 while the place is open until 0:00. Only come here when you really need to..
Ferenc Schultesz . 2023-08-01
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Never answer the bloody phone!!!
Teddy Hall . 2023-07-30
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My life without McDonald's is empty, and I don't care what anyone says. I've been eating it, and at almost 4 decades old, I'm very fit even without exercise cos I don't subscribe to the bs of competitors trying to run down McDonald's. I love it, I recommend it and I'll always eat it. As for this restaurant, I've been here a lot and it's always refreshing to be here... friendly and helpful staff, especially the door man, food is awesome and place is very clean. I love this place so much that I don't mind the 45-minute bus ride when I want a change from my local one xxx
Daughter of Zion . 2023-07-22
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Food was great - staff was even better!
Kishine Prowd . 2023-07-14
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Too many delivery drivers sitting on the seats designed for restaurant eaters , also standing around outside
Graham Tew . 2023-07-12
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Wish there was a 0 star option. When you take the full payment, atleast have the decency to make food properly. Look at what I just received. I started avoiding going because of the pathetic staff and ignorance, probably just gonna stop eating from here. Lost all their standards. Shame on you.
Areeba Zae . 2023-06-26
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Still pretty good food and fast service.
pyranhag . 2023-06-24
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Please avoid. Did not get what was ordered. I asked them for topping and they removed everything.
Vijay gupta . 2023-06-21
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Great service. quickly responce
Tiffiny Nolen . 2023-06-17
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Asked not to Put Bacon, as it smell.. Yet they added the becon, and this is the second time happened to me in this place.. Imagine this is something I was allergic to, wouldnt be nice, is it.. Improve your service and also take special care for customised order..
Anujit Sarkar . 2023-06-16
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Orders constsntly prepared wrong. I have been served burgers without key ingredients like patties, buns or sauces. Last time they put a normal mcchicken fillet instead of spicy one when I ordered McSpicy. I only get 30 min brake and spend 15 min waiting. I don't want to finally sit down just to realise they got it wrong again and waste another 5-10 min fixing it. ABSURD It has happened so many times. I can see the managers being constantly unprofessional and lazy.
Kristian Hristov . 2023-06-05
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Worst Mc Donalds in the UK. When I order from Uber, always they are sending missed orders. After contacting with Uber Eats they don’t want to refund it. I never use this rubbish mc donalds and rubbish uber eats
T D . 2023-05-31
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Took a while for our order to be ready, 15 mins. It was order number 70 and by the time I got mine thy were calling number 76, although this happens regularly, the thing was that I saw 70 come up on the screen and then it was deleted by them so there had on their system as though my order had already been handed out and thus no pressure to get the order to me
Cesar Zapata . 2023-05-23
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Pretty much exactly what you'd expect. Order accuracy has improved. Order prep is pretty quick. Helmeted delivery folk are slightly less prominent now they have their own hatch but still a presence. So improving but the decor could do with a refresh. Toilets ok for the men.
C R Y S T A L T E A R S . 2023-05-23
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they are changing their recipe I think
victor allen . 2023-05-15
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manager in morning is so rude She doesn't know about respect customer
Amir Pirani . 2023-05-12
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I fell of the stairs and the stair was wet but there wasnt any sign there
Nox Ngo . 2023-05-12
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Sheet McDonald with rude manager Your fat manager is so rude if she has problems why she work in this place unfortunately I live in Barnet 7year but I don't like eat food there With this manager I am so sorry for this McDonald And don't take phone driver and give it to this McDonald good reviews this is bulshtttt job Owner should think about this McDonald Thanks
Mahsa Amini . 2023-04-30
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I arrived during busy lunch time. I ordered table service. My meal and coffee arrived within 5 minutes exactly as ordered, piping hot, delicious coffee only £1.19 and best of all coffee mug had lid on so coffee stayed hot between sips. Floor was immaculate, all tables clean and there were quite a few older customers enjoying their meal among young Mums with children. Perfect social time for young and old together.
Susan Snider . 2023-04-26
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Aditya was so pleasant and helpful. She made coming to this Macdonald's enjoyable. Thank you for all your help Aditya!
Hpop pop . 2023-04-23
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Good location to grab a bite to eat only bad thing was when we arrived the grill was not working so the menu was limited
Tee Rex . 2023-04-21
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The most wonderful thing for this Mac is that they always play classic FM. That’s really relaxing for my mind.
Shirley Lee . 2023-04-18
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Whenever i order from this mcdonalds regardless of the delivery service ie just eat, deliveroo etc there are always items missing. Like todays order was missing all 6 drinks that i had ordered. Even in store ive had the same problems. The staff couldnt even tell the difference between the drinks i ordered. Tried to give me the mango cooler when i ordered strawberry lemonade
emma condon . 2023-04-17
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Don't ever order from here on just eat.. They can never pack an order correctly Countless times big or small order and they forget things. Poor poor performance.
Matt Stephens . 2023-04-08
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Need to wait half an hour to get my order
Marek L . 2023-04-07
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Must be the most incompetent McDonalds in the UK - I order Sour Cream and Chive dip (at an extra cost) and get given Sweet and Sour EVERYTIME!
Tony Saint-Smith . 2023-04-01
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Cheese burger dry and tasteless...but chips ok. And staff very helpful.
john omahoney . 2023-03-27
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Always a gang of moped riding uber drivers outside.
Lenny P . 2023-03-26
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Lovely stuff and need to know the right time to come.
Thomas Mcdonald . 2023-03-24
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Literally incapable of delivering a full order. Miss items every time (yet never seen them get an order wrong in my favour). Not surprised when you see the staff in there. It's utter chaos & communication is a nightmare.
William Jones . 2023-03-19
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13 minute wait for simple order :(
Jeremy Forsyth . 2023-02-18
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They are not trustworthy, if order food their guys Don't deliver it and you money will not come back only god knows where they take the food to
Ohemaa Rabbi . 2023-02-12
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Not the best tbh....needs a refresh.
Malachy Donaghy . 2023-02-01
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I’ve in this McDonald a few time, and , it seems that each time I visit is getting longer to get your orders, I was waiting for my food for more that 10 minutes. All this whilst all the delivery riders with their helmets on blocking the collection counter with no regard for other clients. It seemed that chaos was running the place, short of staff nobody at the till to help with people orders..
GuidingRegent81 . 2023-01-30
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I admire the young staff, who I presume are new, keeping it together despite pressure from rude customers. They forgot my straws but the order was correct, very polite staff and the cleaning staff are efficient. Probably the cleanest mcdonalds I've been to :)
Daniel Shaw . 2023-01-30
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Horrible took 30 minutes to get my food
Luca and Lilia Amico . 2023-01-21
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Bit cold 🥶 with the automatic door always open!
Clair Barre . 2023-01-21
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Too bad, I made an order from Just eat, today, Chicken Nuggets happy meal, and two burger meal, but in the happy meal there was no nuggets inside it and I was calling mac Donald Barnet high street no one is picking my call. Am not happy with this service.
ifeoma stephanie . 2023-01-18
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Ordered tonight, food was cold, soggy chips, boxes open so items had fallen in bag! Disgraceful!! Never again!
Mala Anastasi . 2023-01-11
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Unfortunately got one order wrong & the fries were lukewarm
Sheila Moss . 2023-01-10
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Food was ok on this visit. Service was slow. Food was hot and tasty restaurant looked messy. Kids jumping on tables. Can get busy with uber riders
Rob Nagamah . 2023-01-02
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Complete waste of time. Order through app for table service. Food did not arrive after 15 mins. Got a refund. When asked what happened the staff had not a scooby doo. The lights are on, but no one is home
Matt Moore . 2022-12-28
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The staff were very helpful and accommodating as we have a member who had type 1. So food needs to be weighted out and this was done in the kitchen which saves us having to do that on the table. The food was good and fairly priced and they had a kids menu. We went down a treat.
Sims n . 2022-12-22
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Always a bit chaotic in here, especially at busy periods, ie school lunch times, with drivers inside & outside at all hours, blocking all the parking. Seem to get my order right all the time though, better than most Maccies!!
Marlon Medway (Bikestrobe) . 2022-12-15
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It's macdonalds! Luke warm burger and cold chips!
Matt scannell . 2022-12-09
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I’m waiting from 6.05am to get in and nobody care to open te door is 6.35am and they supposed to open 6am they are looking at people coming to the dor and they don’t want even to say something
Denis Gjoni . 2022-12-07
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The foods and the services are Excellent. The staffs are decent and hardworking especially Kejsi.
Nazmul Islam Fahim . 2022-11-21
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Plain old McDonald's... Plain.Old.McDonald's.
Theo Stoica . 2022-11-20
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My only occasion here was not pleasant. There needs to be a way of regulating the number of orders when the kitchen can't cope.
Mark Marston . 2022-11-12
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Pretty tasty! Classic McDonald’s
Adrian K . 2022-11-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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My food took so long to arrive and when it finally arrived it was a completely different order to what I ordered making me unable to eat.
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Food was late for 3 hours. Food arrived late and cold. One item was missing. If you want to order go there to collect ONLY.
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As Private Hire Driver, I travel all around London, and have been in different MC Donalds to eat and use the toilets. This is without doubt the best MC Donalds that I had in. Very clean always and all the staff are always there to help and clean everything. The food also is good! I really appreciate the way that they are doing their work! Highly recommend it!