Based on 11.353 opinions finded in 4 websites
Based on 11.353 opinions finded in 4 websites
Opinions
Food missing and was refused compensation
Linda . 2024-12-10
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drink spilt over everything and ripped the bag and i didn’t get anything refunded. half the chicken was inedible
Max . 2024-12-10
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The chicken nugets missing from happy meal.
Mahbobeh . 2024-12-05
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It was my daughter 7th Birthday this order arrived 2hrs late
alisa . 2024-12-04
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Unfortunately half the order was missing
Chris . 2024-12-03
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I did not receive the bacon double cheeseburger I ordered
Robert . 2024-12-02
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Didn’t get my cheese burger of any dips
Mani . 2024-12-02
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the food was cold and like rubber, my guess was it was sat waiting for ages and then picked.
Leeanne . 2024-12-02
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the delivery driver took a wrong route and end it up in hendon lane
Shamir . 2024-12-02
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I never received the order I request refund
Dimitris . 2024-12-01
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Missing item. Food cold/barely warm. The last few orders my family have made have been missing items.
Marina . 2024-12-01
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we received a totally different order.
Antony . 2024-12-01
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They sent again the wrong item for a happy meal they sent a chili burger that a child won’t eat
Ben . 2024-11-30
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Every single time I order from North Finchley McDonald’s there are items missing, not just 1 or 2 - today ALL the chips from 4 meals are missing and the McFlurrys. Nothing worse than ordering McDonald’s for kids and their dinners don’t come so they’re upset and hungry. Unacceptable.
Daisy . 2024-11-29
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since the new code system I am more confident of receiving my delivery.
Paul . 2024-11-24
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Delicious and tasty the chilli burger is fab
Florence . 2024-11-24
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Drink was half full, spilling and had stuff inside. I added no bacon but there was bacon in wrap.
Jillian . 2024-11-23
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NEVER ARRIVED!!! no update to advise it would to be late or anything and you have lied to say delivered!!! Trash service
Dionne . 2024-11-23
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constantly missing items from this store.
Kirbie . 2024-11-23
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Driver refused to give us the order and marked it basically as delivered and drove off
Coulson . 2024-11-22
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For the first time ever the food arrived looking like it does in the photos, so to whoever made this and to the delivery driver that drove it to me, thank you!
Paul . 2024-11-21
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Everything was okay except i realised my double cheeseburger was missing i ordered 1 double and 2 normal cheeseburgers but i got three cheeseburgers
Simo . 2024-11-19
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It is very unhygienic and there was an insect inside the burger. Hygiene is not really taken care of. If my daughter gets sick, who will be responsible
Vahid Bahremand . 2024-11-19
MORE AT Google
50 minutes from when I ordered to getting to my door, delivery was very slow and the drinks all leaked everywhere
Andrew . 2024-11-17
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The driver bougjt thw wrong order then spat on my window and drove off
Coulson . 2024-11-17
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food arrived wasn't the warmest and the diet coke was flat,delivery driver Fist Bumped my friend,
sian . 2024-11-16
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This review is about the food, not about the service. The atmosphere and costumer service is fine, nothing wrong with it. But the sandwich I bought...Mcdonalds named this Mighty McMuffin...Mighty..for £4.79..take a look at the photos and decide
laszlo ludanyi . 2024-11-16
MORE AT Google
Driver clearly did multiple deliveries before coming to our address.
Jack . 2024-11-16
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I don't know what they're doing at McDonald's North Finchley, but this was the last straw for me. It’s not the first time my food has arrived cold, stale, and tasting like it was made hours ago. Every time I think, maybe it’ll be better this time—but nope, same disappointing experience. How hard is it to serve fresh, warm food? I honestly can't believe the lack of quality control here. I'm done giving chances. McDonald's just lost a customer for life.
Marius F . 2024-11-15
MORE AT Google
excellent service tonight - driver was before predicted time he was polite & friendly
Paul . 2024-11-12
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Love the chilli burger and fab double quarter pounder
Florence . 2024-11-11
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you owe me £40 for order not delivered and not option yo cancel so 1* to all orders you've ever given me, this is not customer service.
Chris . 2024-11-09
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you owe me £40 for order not delivered and not option yo cancel so 1* to all orders you've ever given me, this is not customer service.
Chris . 2024-11-09
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you owe me £40 for order not delivered and not option to contact so 1* to all orders you've ever given me, this is not acceptable customer service.
Chris . 2024-11-09
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you owe me £40 for order not delivered and not option to contact so 1* to all orders you've ever given me, this is not acceptable customer service.
Chris . 2024-11-09
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really, cancelling my breakfast and not giving anyway ti comminuted. 1*
Chris . 2024-11-09
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you owe me £40 for order not delivered and not option to contact so 1* to all orders you've ever given me, this is not acceptable customer service.
Chris . 2024-11-09
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no orange juice with the meal, no chocolate cookie, overcooked hash browns and no cheese in the burger, SORT IT OUT MCDONALD'S
Dean . 2024-11-09
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Time kept changing on the app food was cold and then to find an item missing was very disappointing. When you order a takeaway it’s to have a break from cooking putting feet up and then to receive this level of service is not really acceptable ..
breda . 2024-11-08
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I paid for a filet o fish and received the bun tartar sauce and cheese 😐 requested for my money back (also sent proof to just eat) and got told on this occasion we can’t offer a refund 😐 (I sent proof) thanks! 0stars is what you get 😊
Mary . 2024-11-08
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Yet again, you’ve failed to deliver my order correctly, wasting my money again. Seriously, how hard is it to read a receipt and put everything on it into the bag??
William Quayle . 2024-11-07
MORE AT Google
embarassing , im.missing my drink that i ordered extea and a drink that comes all over the floor , great service there should be a button to refuse the order and get money back
Will . 2024-11-05
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The driver was very rude my food was cold & I didn’t get my right order
Jevon . 2024-11-03
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McDonald's managed to miss an item
Frazer . 2024-11-03
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Cold food, not the first time but won’t use again
Mike . 2024-11-03
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Driver did not follow delivery instructions and was lost
Kyle . 2024-11-03
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It says my order was delivered but it wasn’t delivered
Billy . 2024-11-03
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Food was hot and fresh, but was dirty and smelt of weed,
J . 2024-11-02
MORE AT Google
Pancakes sent with the syrup or butter, thanks for that 👍🏼
Mika . 2024-10-30
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Food was correct and hot. The restaurant is clean abd the staff are helpful and friendly
Kimberley Taylor . 2024-10-28
MORE AT Google
Shame they forgot the large fries and gave me 4x wrong sauce but thanks... applied for refund on the fries. 👍
Good . 2024-10-27
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Excuse me, I had to wait quite a while for my order and I had to ask the server for ketchup, tissues, and a straw separately. Additionally, I had ordered to dine in, but my order was packed instead of being served on a plate.
Arash Vanda . 2024-10-26
MORE AT Google
Food arrived well packed and hot.
Sam . 2024-10-26
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Barely warm chicken wrap, old limp chips,which I returned and was given a sightly warmer serving of limp chips...the restaurant caters more to just eats etc business....placed is ussed like a dossing house..non customer's sitting or sleeping at tables....avoid this store....
Julie-Ann Watson . 2024-10-26
MORE AT Google
It's nice to see as a customer the bullying and harassment by staff and as a customer getting told to shut up Gianna very rude needs to learn customer service and treat staff with respect don't know how she has a job.
James Wood . 2024-10-26
MORE AT Google
We have never received the order. If they won’t ask the code to deliver the food, why you give us a code? This is unacceptable!
elif . 2024-10-23
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Typical McDonald's fare, so low value for money. Also a bit crowded, and the guests are not very polite or clean. But the staff works hard. Better pick up your food rather than hope for table service.
Sergiu Ciprian Ungureanu . 2024-10-22
MORE AT Google
Wouldn’t even give 1 star the food is stone cold and didn’t even put the right food in the right wrappers ! All old cold scabby food.
Emma . 2024-10-20
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I am very unhappy with my orders…there is something missing nearly every time I order…which is at least once a week…& today not only were there no fries but also what was delivered was cold. This is not good enough.
NICOLA . 2024-10-20
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coffee spilt in drivers bag, McDonald's did a poor job securing it
Kriz . 2024-10-20
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spilled drink but otherwise all good.
Matt . 2024-10-20
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The delivery driver was lovely and delivered on time!! ^_^
Bethany . 2024-10-19
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I don’t know how it could possibly be over a hour late. The food came completely stale and cold. Disappointed
Yasin . 2024-10-19
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Worst MC in whole uk finchley north branches never go there try eat somewhere else 40 minutes waiting and they don’t give a shit about anything wrong orders and not informing other customers about the delay a proper mess don’t go there please
Brigi . 2024-10-17
MORE AT Google
Excellent delivery company, keep it up.
Dalphine . 2024-10-17
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We order the double burger, that comes with fries, adding two extra burgers and two ice creams. The burgers didn't have much spice in them, the fries were not fresh, the ice-creams (m&ms and galaxy caramel) didn't have much caramel either. It's not like we wanted loads of it, but something to be there would be nice. The order took its time to arrive, adding a few toppings was good, but, overall, was not happy with it, unfortunately.
Jane . 2024-10-17
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Very pleasant delivery handed order over.
Leah . 2024-10-16
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he is rude when talking to use delivering the food.. sorry but the why he talk I always use the address but he is complaining... you can talk to the customer nicely..
Kristine . 2024-10-15
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My McFlurry and cookie didn’t come
Josie . 2024-10-15
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I’m pleased with Prigit kind attitude and always solving issues!
Mario Mihaila . 2024-10-14
MORE AT Google
Fries completely cold. Burger almost cold. But the milkshake was lovely.
Sam . 2024-10-14
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Food took long to come , everything was cold and this is the second time I order Mcspicy burger and they burn it , I’m not happy at all I had to wait so long and had to heat up EVERYTHING
Tia . 2024-10-12
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The food arrived 2 HOURS LATE !!!!!!!!!! Exactly 2 HOURS LATE ! The good was COLD ! The chips were soggy ! The Hot Chocolate was completely COLD ! And the ICE CREAM completely melted in a liquid form! Everything was extremely BAD !!!! I tried to call the restaurant several times but no one picked up the calls! I NEVER EVER WILL ORDER AGAIN FROM “ JUST EAT” I will cancel my subscription! I want my money back because I tried to cancel my order and called the app costumer number from India!
Maria . 2024-10-12
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Asked for burger with no mayo, ticked the relevant box PLUS made an additional comment... Still, two burgers arrived WITH MAYO!!! Why?! HOW?!
Viktoria . 2024-10-11
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I ordered milkshake got a coke nd Fanta instead
Jenny . 2024-10-11
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driver came very quickly thank you so much . unfortunately food came Luke warm.
Sara . 2024-10-10
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Quick delivery but for the third time ordering from McDonald’s my order was missing something. The refund process is easy, but this is still Very frustrating!
Amy . 2024-10-09
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Polite and friendly driver who followed the instruction great.
Kaitlyn . 2024-10-09
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i would like you to give me a email to send this pictures of my orde
scarlett . 2024-10-08
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The food was cooked very well at the perfect temperature the chips were great and the temperature of the burgers were just right, just making me happy again because it tasted so good. If the food is cooked correctly and at the right temperature nothing beats a McDonalds. I was very happy it tasted so good, even though I have been eating it for a lifetime it still tastes so good. Thumbs up to McDonalds for tasting so good after so long. Thank you McDonalds
Dee . 2024-10-08
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The order was open and was missing two drinks ,I show to the driver
Valbona . 2024-10-07
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Great food, order perfect no issues. Driver friendly.
Luke . 2024-10-07
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The manager called Farahat has a horrible attitude and treats customers with disrespect. Very unprofessional and inappropriate.
Yasmine Malik . 2024-10-06
MORE AT Google
Wrong order delivered completely
Michael . 2024-10-05
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any chance of, just once, delivering what people actually order. utterly useless as always
Alex . 2024-10-05
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cold food. took 1 hour and 15 minutes to deliver, the restaurant is 1/2 mile away
Adriana . 2024-10-02
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I asked for garlic mayo, not supplied
Dr . 2024-09-30
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had some bad deliveries recently. nice to get a good one
George . 2024-09-30
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This place is always very busy, with not great crowds. But it’s on a busy high street so it’s always bound to be busy and crowded
Khusbu M . 2024-09-29
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Give the wrong order for no reason then refuse to give any compensation for it
Nathan Hayes . 2024-09-27
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Delivery was brilliant- courier was fantastic
Sharon . 2024-09-22
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Food was cold and part of the order was missing. All the food had fullen out in the paper bag and not in it's packaging.
Andrew . 2024-09-21
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Food not delivered at all. Where is it?
Christine . 2024-09-21
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None of my drinks or my ice cream were delivered and the driver made a note of this to say they were missing and yet you are refusing to refund me for them
Stacey . 2024-09-21
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I wanted chocolate shake, got vanilla… no apple pie I ordered. Have the small fries instead of the large
mrs . 2024-09-20
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The lids were off the drinks on arrival
Lauren . 2024-09-19
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My first order didn't arrive and second order was all wrong items.
Bahareh . 2024-09-18
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generic mcdonalds but very busy Staff are polite but can be a little slow
Ben Y . 2024-09-18
MORE AT Google
Original delivery time stated was 20mins it arrived an hour late. Plus the food was cold
Harry . 2024-09-15
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Very poor customer service took over 30 minutes for 1 burger and 1 fry
Angelos Demaj . 2024-09-14
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Food was late for 3 hours. Food arrived late and cold. One item was missing. If you want to order go there to collect ONLY.
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Ordered plenty of nuggets, along with other items, with five sauces, all listed on the order sheet attached to the sealed delivery bag. Only two were inside. Called them and they tried to blame Uber Eats. When I told him the bag was sealed, person who answered the phone admitted that "maybe one of their staff made a mistake" but because of GDPR he couldn't access our address to fix the issue. Terrible aervice. Pathetic!