Based on 3.137 opinions finded in 4 websites
Based on 3.137 opinions finded in 4 websites
Opinions
We went through the drive through and when we got home, we realised we had been given the wrong food. We drove back and though this should be a negative experience, it wasn't. The manager was excellent. Very understanding. He even made my kid a new, and free happy meal, he went above and beyond. Thank you
Lauren Armstrong Huntley . 2024-10-20
MORE AT Google
Like any other McDonald's :)) Went around 2.30am, was quiet and quick delivery :))
Marian Louise Engen . 2024-10-20
MORE AT Google
Hardly any lettuce and also the burger(beef) thinner
ana pena alvarez . 2024-10-20
MORE AT Google
Sometimes, they fry your burger. They think we don't realise.
Chris Theophanous . 2024-10-19
MORE AT Google
My partner and I decided to get a mcdonalds breakfast for our long journey. The morning staff there, are ever so rude! Especially the man who took our order! We went to the first window, he didn't say ANYTHING, he took our payment and shut the window on us, he didn't even say; next window please or have a nice day! This branch has lost a customer. Staff there need an attitude adjustment!
J C . 2024-10-07
MORE AT Google
Order was complete and arrived early. Fantastic, wish it was always like this
David . 2024-10-06
MORE AT Just Eat
was sent the wrong order, I sent it back with the driver, been over a week and have heard nothing back from just eat! was over £23 order
Vicky . 2024-10-06
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My son loves it, so thank you to the beautiful staff.
Gerald Frankel . 2024-10-05
MORE AT Google
My burgers were missing from the order. When I’ve called costumer service they said they will refund me the money back for the burgers.But I’ve paid £4 delivery to eat fries and drinks? They didn’t want to refund me the delivery fee so I can order my food to finish my meal. Really bad experience.
Amanda Lee . 2024-10-05
MORE AT Google
The only problem today was the website. It took my order but wouldn’t let me pay for ages. I thought I was going to get no breakfast!
Marguerita . 2024-10-05
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Absolute so angry. Completely the wrong order and it’s frozen cold
Ivana-ronnique . 2024-10-04
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fries we're cold and drinks spilt in the bag
Jamie . 2024-10-04
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The drink cup was empty of drink the ice cream was upside down in the bag .. the fries were cold .. so was it enjoyable no… sorry more effort needed on the delivery side ..
David . 2024-10-04
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Its I was very disappointed with my McFlurry as it had no chopper source or chocolate and chocolate chips on top like it should have i have a picture of what I got and will be posting it later so disappointed
Sarah . 2024-10-04
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Always good and consistent food and service !
Ellese . 2024-10-02
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took an hour toʻbe delivered from McDonald's Edgware. food was cold and paper bag wet as raining. Courier needs hot insultanting bad to keep food hot and dry. not gappy as food must of been cold leaving from McDonald's. app just extends delivery time after estimated time shown. so you can't guarantee and do nothing about food being an hour. I live a Mile away get it's busy at that time. but should advertise it is busier than usual.
Karen . 2024-10-01
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Loads of missing items from my order - such poor service from this locations
Rhianne . 2024-10-01
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Nice food, nice driver, thank you
Yvonne . 2024-09-30
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a bit late and the food was alr
Marius . 2024-09-29
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I waited for 2 hours to get the food, now it says delivered but I haven't received anything
Cosmin . 2024-09-29
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Food was freezing cold this was the second time they delivered freezing cold food and drink missing and the side dishes Absolutely waist of money
Sharon . 2024-09-28
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I didn’t receive my burger in my my delivery order!
Jessica Campbell . 2024-09-27
MORE AT Google
Never received food after waiting over a hour.
Q . 2024-09-23
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My milkshake was missing. Always an issue when I order from this MacDonalds. It’s not exactly a complicated job and it was a small order. Can’t believe they couldn’t even get that right.
Joanna . 2024-09-22
MORE AT Just Eat
I request no cheese and no egg and all I get is a cheese muffing where is the actual meal I paid for now I’m left without the money I spent and no meal, this is outrageous a refund is not a solution, I want my muffin redelivered
Ellesya . 2024-09-21
MORE AT Just Eat
second time when i order 3 sauces and get none
Bogdan . 2024-09-21
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Good branch. It was clean, tidy, and the staff were super friendly.
Kalpana Vekaria . 2024-09-21
MORE AT Google
missing my sweet and sour sauces
Ryan . 2024-09-21
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everything delivered, thank you it was 😉
Yvonne . 2024-09-20
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ORDER 20 mc nuggets , there was 18 , 4 ketchup deep , all missing !!!!
daniel . 2024-09-20
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Missing items from my order - need a refund
Rhianne . 2024-09-19
MORE AT Just Eat
Bad delivery service and opened food box!!
Jake . 2024-09-17
MORE AT Just Eat
This is on me for continuing to order from this place and not learning from my mistakes but... how hard is it to remember to put the dips in the bag? Seriously just put a sign up or something to prompt your staff to remember ffs. Every single time the dips are missing. Cheers for the dry nuggets!!
James Davies . 2024-09-17
MORE AT Google
Order was late and the food was cold
Sammy . 2024-09-16
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Verry dissapointing. My Granddaughter who loves macdonalds struggled to eat the food as it was cold and not fresh. I did not enjoy it At All. Most if it went in the bin
Michelle . 2024-09-16
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The driver still gave me the food even though I told him it was the wrong order, it's insane that I have no way to call anyone to speak to them about it... I feel so bad for the people who aren't getting their very specific order...
Faisal . 2024-09-16
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Waited a long time to be served even though they knew we were waiting. Quite a few Tables full of trays and rubbish that's bit been cleared . Floor n swepted.
casey may . 2024-09-15
MORE AT Google
driver got lost. food arrived cold and the cold drinks arrived flat - leaking out of the bag.
Raj . 2024-09-15
MORE AT Just Eat
The usual. Received the wrong order and chips were saltier than a Himalayan salt lamp. Keep going back though so will stop moaning.
Dark Jalapeno . 2024-09-15
MORE AT Google
Short Changed on the Milkshakes. Well below the measure line. Second time it's happened. Also the Philly stack was packed SIDEWAYS which mean't the plastic cheese goo leaked out of the carton and the sandwich was deformed. Poor.
J . 2024-09-14
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food was nice but no sauces. I would order something else if I'd known there were no sauces. Just not the same. driver was polite
Yvonne . 2024-09-14
MORE AT Just Eat
why give the option for xtra sauce, pickles etc if you arent going to do it?
Samuel . 2024-09-14
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Left out the 20 chicken nuggets, fuming.
Sharn . 2024-09-14
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Missing item- had to reorder and pay and additional £4 delivery and service fee.
Gabriella . 2024-09-13
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Not only is this my second order as the just eat driver didn’t ask for the code, consequently food went to neighbours!! But it is absolute freezing cold the drink was tipped over and spilt all over the McFlurry - very upset
Ivana-ronnique . 2024-09-13
MORE AT Just Eat
Driver rang wrong buzzer 3 & tried to deliver to wrong block. He called 3 times & said he was at my door, he was in the next bock. I walked down the corridor and he gave me the food, I told him the code 3 times and he stole my food and ran away.
Mike . 2024-09-12
MORE AT Just Eat
AGAIN the food has gone to the neighbours. There are codes for a reason this is an absolute joke
Ivana-ronnique . 2024-09-12
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Used the app to order and collect my food which was freshly prepared and picked up hot on my arrival!
Brian Clarke . 2024-09-11
MORE AT Google
Under burger's bread was full of sauce, very dirty and I'm not happy with service.
Shahi (NW Maintenance Ltd) . 2024-09-09
MORE AT Google
the driver give me a completely wrong meal from what i ordered
Nick . 2024-09-08
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Lazy guy. Saw him on the map, going all over the place instead of delivering my food. It’s not like I live far away
Paul . 2024-09-08
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Burger Nuggets and fries were stale and cold!! Could not eat complete waste of money
Finda . 2024-09-04
MORE AT Just Eat
Terrible I ordered through the app and they forgot items, spoke to manager told me to come in and get 2 free meals for the mess up on, went later on in the evening spoke to a dainis shift manager was very moody upon telling him the issue he advised me that the meals I wanted was not allowed due to being promo. However he was nice enough to give me the meals as a large after some negotiation which I shouldn't of had to do as I had to drive there using my petrol after speaking to the woman who gave me my food I had told her large chips please a large meal is the least they can do with 2 apple pies the lady went round the back saying I was rude and whatever else this place messed up my order I had to drive back and they have attitude. The lady should know better to not speak around customers especially when I can hear her, I will never go back to yh it's just a mcd I told the manager this is my petrol I'm using for this and I shouldn't of had to drive there I drive a big engine car which my petrol should not be used for their mess. I was met with I should buy a different car (DAINIS) this was his response disgusting
craig calder . 2024-09-04
MORE AT Google
Coke no ice very flat and tastes like chemicals, burgers seemed they were kept in the heated oven for over an hour very dry and not fresh patty. Quality not good despite being 5min down the road drive. Food was not hot either
shay . 2024-09-03
MORE AT Just Eat
Food usual good standard/value for money. I raised with manager and trainee manager that there was no WiFi which meant could not log into the app and therefore could not collect points on a £36 spend - how can you advertise collect rewards etc and then deny availability? And then totally ignore my query? Further our order came up ready to collect and our number disappeared before any sight of it appearing - presumably cheating your service delivery standards??
Paul Cinnamon . 2024-09-02
MORE AT Google
I paid for three sauces, but these were not delivered☹️. So meal was drrrrrry.
G . 2024-09-01
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Food ok nothing great cold and soggy chips
Anthony . 2024-09-01
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Milk shake was not filled to the right level.
J . 2024-08-30
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all of the drinks spilled and could not be served
Sergiu . 2024-08-30
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The food wasn't delivered good. The happy meals wasn't even jn boxes, that were put at bottom of everything. no ketchup for the kids. So big disappointment
Velichka . 2024-08-29
MORE AT Just Eat
This branch keeps missing items off order no sauce. How do they keep getting it wrong.
Kin . 2024-08-27
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Super fast and friendly service. A nice big and CLEAN MC Donalds.
Donna Rammelt . 2024-08-26
MORE AT Google
food cold drink and mcfurry spilt in to each other everything had to go in bin
Simon . 2024-08-26
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not the man with the order was the problem but the order, i took 4 burgers and they only gave me 2
Mihaita . 2024-08-26
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everytime we order from here the food is freezing and nothing is ever done about it. won't be ordering again
Katie . 2024-08-25
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The drink was wrong and there was too much lettuce on the burger
Gail . 2024-08-25
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Always missing items. In this case, a whole extra meal was missing
Samantha . 2024-08-25
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Missing requested ketchup, not the first time. Staff should pay attention to the order carefully. Also delivery driver was kept pressing the door bell while hammering the door which is very unprofessional.
Sajitha . 2024-08-25
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driver dropped everything on our door step and walk away ,all drinks emptied and food now wet
Luke . 2024-08-24
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I ordered 8 double sausage muffins meals and came with the wrong order completely house full of unhappy kids everytime I ordered something goes wrong I think it’s time to stop ordering of this place and app
Kerry . 2024-08-24
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you forgot the sauces I paid for
Anita . 2024-08-24
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The chicken select is not freshly cooked its a bit hard on the outside coating. The dips is missing all dips
Maj . 2024-08-24
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This is the third time I’ve been promised a free hash brown and not gotten it. Only the single hash brown that’s comes with my meal. The first time I excused it as a mistake, even the second time. Third time in a row today where I didn’t get it so they’re just lying at this point. Btw no problem with the delivery driver he was great this is solely for McDonald’s
A . 2024-08-23
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I ordered egg muffin but received sausage and egg instead .My order was incorrect and hash brown was stale .
arti . 2024-08-23
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Absolute joke gone to someone else
Ivana-ronnique . 2024-08-22
MORE AT Just Eat
no condiments, the drink soaked through the bag, disgusting.
Claire . 2024-08-22
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Meal didn’t arrive and it says delivered on the app!
Darren . 2024-08-22
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It's a McDonald's, what more is there to say? 😋
Frank Higwanz Higgins . 2024-08-21
MORE AT Google
Staff too busy talking to each other to listen to order. Forgot to put my apple pie in takeaway bag, didnt find out until i got home as they said it was in the bottom of the bag.
Ramesh Halai . 2024-08-20
MORE AT Google
wrong milkshake, 1 straw for 2 drinks. again no sauce.
Anita . 2024-08-20
MORE AT Just Eat
driver was really good. food OK but no dips. I find it disappointing when no dips are delivered
Yvonne . 2024-08-19
MORE AT Just Eat
app didn't update to say food was on way, missed mcflurries were missing....food cold
Shane . 2024-08-19
MORE AT Just Eat
Great visit, had few burgers , friendly staff ..
Naveen chary . 2024-08-18
MORE AT Google
It's a good one, orders correct and still hot.
Shirley McGown . 2024-08-18
MORE AT Google
Why on earth would they insist on all but the disabled toilet being locked?? More than one customer asked for them to be unlocked and we're told they weren't allowed. Queue at least 30 minutes, all paying customers after a Taylor Swift concert.....absolutely ridiculous from the management.
Sarah Loftus . 2024-08-17
MORE AT Google
Much better than other local McD's. Especially the South Harrow one which could learn a lot.
David Barnard . 2024-08-17
MORE AT Google
I ordered 4 ketchup dips and only got 3. Other than that everything else was alright.
Ali . 2024-08-17
MORE AT Just Eat
they forgot out on every single one of my sauces
jaiden . 2024-08-17
MORE AT Just Eat
No ice in drink, fruit bag was very swollen and smelt of vinegar. No sauces as per usual even though I requested them.
andre . 2024-08-17
MORE AT Just Eat
Delivery was fine, was on time food was hot, my only gripe is next time I order and pay for 9 Mc nuggets could I have 9 and not 8
Matt . 2024-08-17
MORE AT Just Eat
Even tho the drinks spilled due to poor quality of care from the workers at mc the driver was apologetic and explained to us what happened
Rebeca . 2024-08-16
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Drinks were flat, missing water and no dips sent
Michelle . 2024-08-16
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Food wasn’t up to standard,it was cold and tasted stale.i wasn’t going to write a review because nothing seems to be improved since my last review about the fries looking like it was a few days old.Really not happy with my order.I feel disgusted as to how it’s aloud to be delivered to eat.Absolutely disgusting
Rukhsanah . 2024-08-15
MORE AT Just Eat
I get an order time on screen when I order. Then I get an email confirming my delivery with an earlier delivery time, then when I watch my screen the delivery time gets later and later. Was the delivery on time? Later than originally stated.
David . 2024-08-15
MORE AT Just Eat
Regularly get ordered wrong and never fill the chips but good service apart from that. Food is standard mcD style. Inside is spacious and there is parking etc
D . 2024-08-14
MORE AT Google
If only I can leave a negative star I would. The worse McDonald service I came across with. It’s now the third time they missed an item on my order, this was ordered on the drive thru and missed the second time. And the one who picked up the phone, whoever the hell he was, don’t know why still worked there, he does not know a thing how to handle customer complaint. What a nightmare that is..
Jayr De Silva . 2024-08-14
MORE AT Google
promotion on ordering any large meal would get a mini mcflurry. nothing sent
Paulo . 2024-08-13
MORE AT Just Eat
Been to 1 been to them all in UK.
Dennis Alexis . 2024-08-13
MORE AT Google
I've never been unable to eat a McDonald's but I didn't enjoy this one at all, fries undercooked, coke tasted strange 😐
Rea Crockford . 2024-08-13
MORE AT Google
chips were not cook cold and burgers was cold not good need a refund
Ann . 2024-08-12
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Got the wrong order. What makes it worse is the burger tastes bad. Poor quality.
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McDonald's is getting expensive for what it is and standards are dropping. Firstly I could not pay on two separate cards using GooglePay. The machine then ran out of paper so I could not get a receipt. Although I ordered a large meal, the fries were not properly filled, at best it was a medium sized meal portion. When I complained they happily topped them up. The large coke was not full to the top. Restaurant was clean and staff friendly.
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Forgot double cheese, put mayo when I said not to and don’t eat eggs so could not eat burger, however they fill chips to top