Based on 28.159 opinions finded in 4 websites
Based on 28.159 opinions finded in 4 websites
Opinions
chips were undercooked and all food was cold
Amy . 2024-12-07
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I specialize order with no pickles however THERE WERE PICKLES ON MY BURGER. What a shame . Terrible. The fries had no salt at all even though I asked for salt . Just terrible
Estrela . 2024-12-06
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I watched the courier on the map sit outside Stanmore park behind the restaurant for 10 minutes. When he arrived I told him the food was cold and asked him why he sat outside the park. He lied about it. I gave him the delivery code and shut the door then he booted my door. He was abusive. I told him to leave. He was hurling insults at my family. We went to make sure he left and he tried to run us over. The food order was not what I requested. Won't be ordering again.
Lauren . 2024-12-04
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Ordered a chicken burger and they gave me beef. Very disappointing as I don’t eat beef so it was a complete waste!
Nicole . 2024-12-03
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I had no dips in my order, even though I put that ai wanted Sweet curry and rich tomato dip wirh my food
Rebekah . 2024-12-01
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Food spilt all over the order as there was a drink in the foods bag. Very disappointed with service. Didn’t even get to eat the food.
Bsav . 2024-12-01
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Cold food and drinks delivered upside down and split everywhere. Terrible service
Jared . 2024-12-01
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the driver has spill my drink before getting to me and instead of apologising, he said its just a little bit
Oluwatoyin . 2024-12-01
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This is the second time we have ordered and the order was wrong and items missing
Pauline . 2024-11-29
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missing Terry's orange chocolate pie
Josh . 2024-11-28
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2 items missing from order: free apple pie, and balsamic vinegar
Kareem . 2024-11-28
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good as usual but this time I ordered a large meal I never got my apple pie as they promoted
scott . 2024-11-28
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Only problem was salad - cucumber dry. The rest was fine.
Marguerita . 2024-11-28
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order arrived very late and food was all cold by then
Vanisha . 2024-11-27
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The drinks are not shut properly. This wasn't the first time. The driver was very apologetic but it wasn't his fault.
Angelika . 2024-11-27
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Packaged horribly, drink spilt and broke bag making all food fall on floor while it was being delivered
Rebecca . 2024-11-26
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This order was not delivered. I want a refund immediately.
Alisa . 2024-11-26
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Didn’t receive the order in the end had to get a refund, no explanation why it wasn’t delivered, I had to chase around to get it resolved. Waited nearly 2 hours never have I had that problem before, I hope it not going to be a new trend for the future
Richard . 2024-11-26
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missing all the fries and missing the apple pie
Saied . 2024-11-25
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all the food mixed with the juice. 1h and 15 mins delivery time. no refund.
Florin . 2024-11-25
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I ordered my food at 9:13am this morning, the original delivery time was at 9:35am, latest 9:50. The food didn’t arrive until just after 10:30. I tried calling the restaurant multiple times and no answer. When the food finally arrived it was cold and the hash brown was also soggy and cold. Overall poor service!
Jamilah . 2024-11-24
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Friendly driver. McMuffin and latte etc tasty as ever
Marguerita . 2024-11-23
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I want a refund for my tea as I didn't ask for sugar in my tea and it's warm
Macy . 2024-11-22
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almost 30mins for a delivery when typically it takes less then 5 and I could see the driver on the tracking doing other drops offs and I also feel rob as I also paid a tip before hand as well as both drinks were missing from the order
Phillip . 2024-11-22
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The food was cold and the chips were a bit dry
Melek . 2024-11-22
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the quarter pounder had no top bun and wrong dippers were delivered.
Anna . 2024-11-22
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McDonald’s put the McFlurry (ice cream) with the hot drinks which meant it was pretty melted when it reached us
Anna . 2024-11-21
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Food was cold very disappointing.
User . 2024-11-20
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The order has items missing. I hope they have CCTV recording what is placed in the bag. As usual, they didn't put any sauces at all, despite requesting. Shambolic from a small company.
Jay . 2024-11-17
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all the time the the drinks are half or empty
Alina . 2024-11-16
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Very polite and friendly delivery rider.
Nima . 2024-11-16
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I ordered a large meal to get the free apple pie which was missing from my order. Every time I order something is missing I don't usually complain but now it's ridiculous
Janice . 2024-11-15
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The whole meal was cold by the time i received it, the coffee had to re heat in the microwave, the chips were completely cold and the burgers were slightly warm, very disappointing and didn’t enjoy. It seemed as if the poor driver was delivering all of the orders which wasn’t his fault but from time he left to time I got mine it would obviously be cold. Maybe it was a busy time of day. But the driver was nice.
Tracey . 2024-11-14
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First fries were cold, replacement was refried. What next? I mean they have a hot counter so what'sgoing on? Prices going up and standards going down.
Young . 2024-11-13
MORE AT Google
Came here early morning 6:15 ordered to eat in didn’t get a tray again! Not sure about the middle of the day I hardly visit here then but every time I come here in morning and order to eat in through the app I don’t get a tray! I have to ask and point out it’s an eat in order I need a tray. I then sit down to see everyone sitting down eating out of bags! What’s that about? Really took away from my enjoyment the guy didn’t seem pleased in his tone! I don’t want to eat from the bag on the table or get looked at for having to tell you to do the order like the ticket says pls… And the coffee was burning hot waaaayyyy to hot-
ISKANDER ABD-AL-KERIM (Al) . 2024-11-13
MORE AT Google
Great food a bit of a wait bit the food was delivered hot and not thrown in the box / bag like some McDonald’s restaurants
Jamie Forsyth . 2024-11-13
MORE AT Google
Came to this 24 hour Mc Donald’s and they are refusing to serve me as they are closing. But everywhere showing it’s a 24 hour. Never coming back aagain
Simon Puttock . 2024-11-12
MORE AT Google
French fries were hot.. which they usually aren't when ordering from Mcdonalds. The delivery driver was very pleasant and warned me that my cat was trying to escape! So huge thanks to the delivery driver
Anntonia . 2024-11-12
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Pancakes missing syrup has ruined my mum’s breakfast/ please remember all items next time.
Warren . 2024-11-10
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Cozy atmosphere Friendly staff Always has parking available Quick service Accommodating
Tovin Nguyen . 2024-11-10
MORE AT Google
Cold again, why do I bother with it
Milan . 2024-11-09
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most of it was okay but I didn't get an apple pie that I paid for hence the three stars.
Simon . 2024-11-07
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I ordered 3 chilli cheeseburgers but received 3 cold double cheeseburgers instead
Andy Packer . 2024-11-06
MORE AT Google
It is a Mac d at the end of the day. Same food, but the services slow
robert a maxwell . 2024-11-06
MORE AT Google
My food wasn't delivered. Driver didn't come or delivered to wrong adress. What's the point in giving drivers a CODE for delivery if they don't care? Terrible driver, terrible service. Very unhappy
Kiril . 2024-11-05
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Better than Ubereats. At least it wasn't stone cold. Chips delivered are not the best.
Maddy . 2024-11-03
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ordered large cola and 2 sweet chilly sauce and got none
Bogdan . 2024-11-02
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6:15 was the earliest time and then changed to 6:50 and all meals were cold. Kids didn’t eat no chips and the mcrib
Vincent . 2024-11-01
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I only recieved half of my large Coca it was a mess
Anna . 2024-10-31
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food was ok. strawberry milkshake, had no strawberry in it😱 not what i ordered.👎.
Dean . 2024-10-30
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I didnr recieve my McFlurry but still charged for it!!
John . 2024-10-30
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I think your delivery driver delivered wrong address. It was 7 langham gardens HA8 9EG
Rim . 2024-10-30
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my drinks were damaged the drink had fallen everywhere so most of the drink had spilled in my floor and in the bag
diamond . 2024-10-30
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You moved the delivery time after the order was placed. The chips were not cooked and cold.
Katrina . 2024-10-30
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Our drink was spilled inside the bag and the food bag was all wet. The water leaked through the bag and went on the carpet
Dee . 2024-10-29
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Didn’t get my milkshake and didn’t answer phone for refund or re deliver
Laura Kay . 2024-10-29
MORE AT Google
Only complaint and it’s to the app it’s self next time I need to be notified the diver is on way before he is at my door they had a whole 5-8 minutes to let me know the driver left the restaurant
Paige . 2024-10-28
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Food freezing cold and practically no sauce in the Big Macs chips wet
Sharon . 2024-10-28
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The entire order was wrong for my kids
Daniel . 2024-10-27
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I had to give a 3 star. 9/10 they will forget an item. I don't think they ever heard of a thing called "double check" 👎
L . 2024-10-27
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Stanmore branch always miss parts of the order !! Annoying
Archy . 2024-10-23
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Very nice and filling thank you
David . 2024-10-21
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We went through the drive through and when we got home, we realised we had been given the wrong food. We drove back and though this should be a negative experience, it wasn't. The manager was excellent. Very understanding. He even made my kid a new, and free happy meal, he went above and beyond. Thank you
Lauren Armstrong Huntley . 2024-10-20
MORE AT Google
quick good courier rang bell as asked friendly polite professional
Karen . 2024-10-20
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Very kind Delivery rider thank you 🙏🏻
Catherine . 2024-10-20
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Hot tasty food correct items delivered
Alex . 2024-10-20
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the dinner was stone cold had to reheat it to make it edible. driver was sent on another delivery before ours which was totally the other way from us so by the time we got our meal it was cold. l am not very happy.
Sue . 2024-10-20
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Hardly any lettuce and also the burger(beef) thinner
ana pena alvarez . 2024-10-20
MORE AT Google
Like any other McDonald's :)) Went around 2.30am, was quiet and quick delivery :))
Marian Louise Engen . 2024-10-20
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Sometimes, they fry your burger. They think we don't realise.
Chris Theophanous . 2024-10-19
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the driver just dropped the food outside and drove off without knocking I went by chance to see and saw the food on the floor
S . 2024-10-19
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Chip were cold and floppy, not fresh
Kin . 2024-10-19
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didn't get thefree mcflurry with order of ANY large meal as advertised....
simon . 2024-10-18
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Everyone can’t do their job properly wrong items delivered charged for service and delivery for nothing
Catalin . 2024-10-18
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Pancakes were rock hard, unable to eat them. McMuffin was thrown together
Madison . 2024-10-16
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the bag with the drink in was literally dripping when the courier handed it to us. not much care taken with delivery.
Claire . 2024-10-16
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Cold again and 30 minutes to deliver with 3 other orders.
Milan . 2024-10-13
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Delivery driver very rude. I opened the door and no hello, just an abrupt “code is?”. Poor service.
Jenna . 2024-10-12
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Usually ok but today delivery was more than an hour wait and the food was barely warm
pauline . 2024-10-11
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Over an hour late, food was cold. No update why?
Kevin . 2024-10-11
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Driver apologised and told me the kids weren’t put on my hot drink correctly and it had all spilled over, I asked him if he could make a note of this but he said I had to go through just eat , he showed me what to do and it remains to see if I refund
toni . 2024-10-11
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food was over an hour late the driver was rude this is unacceptable would like refund
lauren . 2024-10-10
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The food was cold and my drink was spilled also there was only 18 McNuggets
Sammy . 2024-10-10
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ordered orange Fanta but I got coke
Macy . 2024-10-09
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driver seemed very confused, but all food was hot and edible
louise . 2024-10-08
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Gave me the wrong burger and it’s a burger that costs less than the burger I ordered
Keisha . 2024-10-08
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My partner and I decided to get a mcdonalds breakfast for our long journey. The morning staff there, are ever so rude! Especially the man who took our order! We went to the first window, he didn't say ANYTHING, he took our payment and shut the window on us, he didn't even say; next window please or have a nice day! This branch has lost a customer. Staff there need an attitude adjustment!
J C . 2024-10-07
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Order was complete and arrived early. Fantastic, wish it was always like this
David . 2024-10-06
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was sent the wrong order, I sent it back with the driver, been over a week and have heard nothing back from just eat! was over £23 order
Vicky . 2024-10-06
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My burgers were missing from the order. When I’ve called costumer service they said they will refund me the money back for the burgers.But I’ve paid £4 delivery to eat fries and drinks? They didn’t want to refund me the delivery fee so I can order my food to finish my meal. Really bad experience.
Amanda Lee . 2024-10-05
MORE AT Google
My son loves it, so thank you to the beautiful staff.
Gerald Frankel . 2024-10-05
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The only problem today was the website. It took my order but wouldn’t let me pay for ages. I thought I was going to get no breakfast!
Marguerita . 2024-10-05
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The drink cup was empty of drink the ice cream was upside down in the bag .. the fries were cold .. so was it enjoyable no… sorry more effort needed on the delivery side ..
David . 2024-10-04
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Absolute so angry. Completely the wrong order and it’s frozen cold
Ivana-ronnique . 2024-10-04
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fries we're cold and drinks spilt in the bag
Jamie . 2024-10-04
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Its I was very disappointed with my McFlurry as it had no chopper source or chocolate and chocolate chips on top like it should have i have a picture of what I got and will be posting it later so disappointed
Sarah . 2024-10-04
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Always good and consistent food and service !
Ellese . 2024-10-02
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Loads of missing items from my order - such poor service from this locations
Rhianne . 2024-10-01
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took an hour toʻbe delivered from McDonald's Edgware. food was cold and paper bag wet as raining. Courier needs hot insultanting bad to keep food hot and dry. not gappy as food must of been cold leaving from McDonald's. app just extends delivery time after estimated time shown. so you can't guarantee and do nothing about food being an hour. I live a Mile away get it's busy at that time. but should advertise it is busier than usual.
Karen . 2024-10-01
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Nice food, nice driver, thank you
Yvonne . 2024-09-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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