McDonald's in Barnet

My food took so long to arrive and when it finally arrived it was a completely different order to what I ordered making me unable to eat.

Was supposed to be delivered at 8:30pm and wasn’t delivered till 9.45

stone cold and inedible thanks to delivery driver messing around for 30 mins another meal that's had to go in the bin and just eat not refunding perfect not

I waited an hour for my food, the food is freezing cold! I’ve never waited that long for McDonald’s I spent £20!

I was really hungry and also thankfully the drink did not spill at all thank you for my food

this food is disgraceful and my drink isn’t even what i had asked for

order Stine cold thanks to delivery driver going the whole way through the area jam missing drink spilled

It was rubbish! The food was freezing cold despite being earlier than expected, and one of the main items was missing! We ordered TWO Double quarter pounders - they sent ONE! NOT HAPPY!

I’m fed up of things missing from our McDonalds orders. This time it was 2 lots of chips and a chicken burger - almost half the order! Come on McDonalds, do better.

McDonald's Food delivered cold. Asked for no tar tar sauce an they sent sauce which I am allergic to so can't eat. Driver was late then blamed the driver of his car that they had to stop off. Mapped showed them stopping for 10mins. Just eat coincidentally have No option to make complaint quickly. You have to go threw a long process then they do not refund you. Uber is better.

I ordered a chocolate orange pie and was given a regular apple pie, so they got my order wrong

Driver was almost 10 minutes parked next to the address, and it was only when I contacted him in case he had issues finding the address that he said he did. I told him where it was and he arrived in 2 minutes. By then the food was cold. If he had issues finding the address he should've made contact straight away, rather than waiting there for 10 minutes and waiting to here from us.

Ordered extra cheese and pickled and paid for them and didn't get it

Was missing two medium fries and the food was cold!

Very prompt delivery, food was still quite hot, all good and would definitely recommend and use again!

Received out order and received chips instead of festive cheese sharer and just been told I won’t get a refund with no explanation of why.

Over an hour late freezing cold Food

if I could leave zero stars for delivery I would waiting an hour for my order is horrendous.

Friendly driver. Delivered food hot and on time.

Got 2 big tasty. Came with no cheese!! Tastless

the driver drank my drink aswell

Took over an hour to deliver my order and the restaurant is 5 mins away , it also arrived stone cold I could of walk there and back in 10 mins and my food would of still been hot

It was cold and not very nice. The delivery driver was very polite and was very quick. McDonald’s on the other were useless and have been for some time now.

Never got my order even though driver marked as delivered

Driver drove the wrong direction and did other deliveries before mine. Food is frozen not acceptable

Big mac wasn't even placed in a box it was dumped in the bottom of the bag unboxed and in pieces

they send me someone else orders...what means I did get anything what I order

left out my item cheesey flat bread😡

Food annoyingly nice. Staff actually very accomodating and restaurant surprisingly clean.

Drive thru & car park. Lots of other retail outlets & a Costa Coffee in the same retail park.

Tasty Big Tasty yum, Breakfasts are good quality. Recommend the Breakfast Roll

waited over and hour and a half for delivery foods turned up stone cold and inedible ice creams are not melted and liquid whole orders had to be thrown put tried canceling atleast 14 times but as usual just eat just steal pekples money

The order took almost one hour and half to arrive by which time it was ice cold

We finally get our delivery and i pick up the bag for the drinks and the whole bag is soaked with my Fanta and coke it dripped all across the floor, they put a drink on top of 2 McFlurrys and 2 drinks instead of putting it in another cup holder They also gave us a Big Mac instead of mozzarella balls. And our food arrived freezing cold. It also took over an hour to get our food and the driver used the excuse of McDonald’s being busy at 1am I highly doubt that.

extremely late freezing cold food

Closed but someone accepted order and kept us waiting for 2 hours.

Really nice not sure on the mac rib sauce but nice

missing double quarter pounder burger. plain cheese burger had no cheese and bun was burnt on the inside. poor experience.

Not done enough chips were cold

Utter rubbish. No one answers the telephone…EVER! Our entire order has come COMPLETELY ruined several times now and we have had enough. They do not respond to calls, do not respond to emails and as a team are a complete shambles. We paid extra for certain items (like extra cheese) and other items and not only was extra cheese not added, it was all removed- food was completely cold (not even a hint of warmth), chips were old, smelly and withered and also freezing cold. I know McDonalds isn’t fine dining but I don’t understand how incompetent you have to be to get orders wrong when everything is literally written down, instruction by instruction. I encourage everyone to spend your money elsewhere. What a waste of space. I wish there was a way to give minus stars. Next time will go to Burger King, hopefully their staff can actually read.

The staff are overworked and stressed. There needs to be a better system in place to find a balance in serving the customers in the store instead and online orders. God bless the staff for their hard work

The driver was so polite and professional, lovely delivery

Wrong order received, delivered driver left before I could correct him and return unordered food. I have submitted photos and expect a full refund and compensation. Kindly .

My order was missing 9chixken nuggets

I had the McRib medium meal. The McRib was horrible, a pork patty which tasted processed and cheap. Yuk! Nothing rib like about it, the sauce was horrid too.

Order never arrived. The driver obviously ate it and just eat didn’t refund me!

McDonald's is getting expensive for what it is and standards are dropping. Firstly I could not pay on two separate cards using GooglePay. The machine then ran out of paper so I could not get a receipt. Although I ordered a large meal, the fries were not properly filled, at best it was a medium sized meal portion. When I complained they happily topped them up. The large coke was not full to the top. Restaurant was clean and staff friendly.

Was good but the chicken nuggets and 1 ice cream was missing , so grandsons weren’t happy

Food late and delivered cold unbelievable

alot of the food was missing and we want a refund

None of the machines work, total waste of time, fast food? Not here.

The fries were not edible.Tough and overcooked. So disappointed!

ordered food at 19.50 and arrived at 21.40 absolutely freezing cold, very disappointed 😞

food was missing no drinks none of my McFlurries not happy with the service and the food was cold.

McPlant was a mess with way too much lettuce. Didn’t supply the Sweet Curry Dip with the chicken nuggets.

I’ve had things go missing before but never like this my double sausage mc muffin has half the muffin eaten and the breakfast roll has come with one piece of bacon and nothing else but a load of brown sauce that is so much the roll is falling apart from a lite touch it’s soaked up so much sauce

never turned up chased after 2 hours been marked as deliverd never arrived

We got ours through the drive through. Staff is excellent. Very polite and great service. They are really fast as well

I didn’t receive my hash brown 🤷‍♀️

never received my bugher and no refund given

Food was late & cold with happy meal items not in the boxes & has missing items! Very disappointed!

Driver was late and food was stone cold !

Very polite and kind, great delivery time !

didn't read dietary requirements nearly sent son to hospital well done

This order was NEVER delivered after waiting 3 hours for it, however I have been charged and you have put delivered when this is totally not true. I had to order from another McDonald’s branch so have paid twice and now out of pocket. It is impossible to speak to anyone and is a terrible service. Fast food definitely not!

it was almost 1.30 min late..My kid can not eat the menu which i ordered,becouse of late delivery she was assleep..Driver can not find the adress,and order was not hot enough.I want my order money back

another order another thing missing. how do you forget a whole meal bar the drink

nice and friendly driver, food was hot

Food cold and sloppy and tastless for the only item of food that did actually arrive. The double sausage and egg muffin meal only had 1 sausage! And the egg had shells in it! Yuk! And the hash brown and bacon muffin was non existent. Awful 😞 unhappy

food was cold , delivery was supposed to arrive 7:17 and it arrive 7:44

food arrived cold and chewy as if already stale. ruined the food and my evening

Very poor service . Almost everything is missing. Only the cookies in a big bag were delivered with the drinks.

The quarter pounder burger was dry and thrown together anyhow without any ketchup. I guess since you can't take it back they just prepare the food anyhow

My order was 45 mins late. Cold fries and Chicken pieces, Ice was melted in the drinks tasted like water. Ice was melted... very unhappy with this order and Just eat only refunded for the food! I've binned the whole thing!

good evening I am very sorry but the order was cold, half not full, there was no sauces, not one for the chicken, no straws or tissues, everything was cold and scattered

Poor customer service, food takes 10-20 just to come.

How is it possible to ride 4 mins up the road and manage to have spilled all drinks and some how open a sealed bag which all food is cold and missing items

food was cold and arrived later than scheduled

I’m not lovin’ it. Always forgets an item, or two, or three when I place a drive thru order. I’ve taken to sitting at the window for a good minute just to check the bag and make sure everything is there. It never is. I’m beginning to wonder if they are short changing customers on purpose because of how frequently items are forgotten. They even have the audacity to look offended when I tell them they’ve forgotten an item, I’ve never received an apology just the receipt snatched back and the forgotten item all but thrown in to my hands.

Terrible I waited 30 mins after it said it was delivered

Very slow service and a very bad attitude in general please do not come

took forever to prepare Nd McDonalds packed the burgers sideways so it had exploded in the bag

Asked for no cheese. Got cheese on my burger. The food was barely warm. Driver was fine, got to my location on time.

My food was cold, took too long and the app didn’t update

food cold, drink splitting everywhere

Consistently awful service from this branch, staff have terrible attitudes. From burger buns burnt black to forgotten items in my order, no friendliness or willingness to help, quite simply, they all lack basic manners.

its been my 3 time ordering from her and there is always missing stuff ,I paid for souces and they didnt put any

The chips where obviously not freshly cooked 🙄 they even tasted sllike they've been cooked and then recooked because they had been sitting out for a long time.I spent £50 and wasted it all on this absolute manure!! Also they forget my autistic child's happy meal!! And the safety seals on the food packages where mot sealed properly. what kind of people are you hiring mac Donald!!

Not tasty. Innovations have long since disappeared, apart from the fact that they put one burger on top of the other and say that it is a novelty

Didn't deliver. Got a refund. Never again. Save yourself the trouble, go somewhere else.

The order was never delivered. A full refund should be issued.

had an uber eat experience I order 2 happy meals one salad medium burger with fries and cola and i pay extra 10 dips guess what i only receive 2 happy meals and a box with beef and salad thats it disgusting

Food was missing items and was of poor quality. Happens 9/10 with McDonald’s and I don’t see how it’s so difficult to get an order correct

Very, very, very messy toilets.

Food was stone cold, had to microwave it snd then it was horrible

I ordered a Big Mac but received Chiken!!! Too late as I did not check, just collected safe to the knowledge that what I got was what I’d ordered! Will from now on check before with delivery rider! Not good

But were is my ketchup I pay for it

food stone cold thanks to delivery driver who had the food over 35 mins then messed about in the building for another ten mins

Food was shown as delivered, but the driver never arrived with the food!

This particular Macdonalds always sends the order with items missing. Its very annoying. ☹ Pancakes sent today with no syrup or butter. The staff are lazy to check the orders properly.