McDonald's in Barnet

food was cold and didn't get the correct things

Stone cold fries. Delivery time kept getting pushed back.

Completely wrong order, ordered 3 burgers and a drink i got delivered 2 drinks. one of them being a fanta which i didnt even order

One of my drinks was missing from my order.

Quick and easy order. Food was as expected: reliable.

Terrible second time ordering and did not get the burger right little sister could not eat it as it was covered in mayo

All of my drinks were half empty and I was missing some of my nuggets and the chips

Chips were not half cooked. food cold. burger was ok. not the mcdonalds i usually order.

My order was never delivered and I contacted customer service and they told me I wouldn’t get a refund because it was my mistake.

Not a bad size service is slow but just went for coffee

Bigg up Rachel on the late shift! Amazing Manager so vibrant and welcoming 😊

Delivery driver was very good and kept me informed of timings. Chip box was half empty - I have pictures - not good.

great driver give him more jobs

The whole meal was cold chips soggy an there wasn’t even a straw for the drink with it

hi 👋 Thanks for the learning the food 😊

order arrived 30 minutes late, cold obviously and with the wrong items too.

Thank you to McDonald staff. Aldo is great person. He is very polite and understanding.👍

Food was very cold and undercooked

never received half my order and was refused a refund

The drink cup broke and leaked, otherwise it was all ok

drinks spilled everywhere ruined my mcflury

Wrong item delivery again. One double cheese burger missing. instead we got a chicken mayo burger

Can never tell if on time as time changes constantly. Burger was cold as were the small portion of chips in a large portion box. Just what I expected from FB McDs. I’ll never learn 🤷🏻‍♂️

The food was missing cold What a joke

main meal was missing. I was refunded but to reorder the missing items I'm expected to pay delivery again. I am disabled and cannot get to the branch myself.

Food came opened with all the chicken nuggets missing. I asked the driver why the bag is open. He said it isn’t when it clearly is!! I told him I will be reporting this. He then started being rude before leaving the front door to my property!! These drivers for just eat do whatever they like and are so rude when confronted. This isn’t right and something should be done about this!!

food was good tea didn't spill

This is a joke. Sometimes I order delivery to home. The taste is ok, regular McDonald's, but the delivery is a joke. On the last 3 orders something was missed and I'm not talking about fries or sauces but when I order a bigmac meal and only get fries and coke I want to cry. Please be more careful next time

It's mcdonalds what do you expect🤷🏾‍♂️

completely cold food with wrong items sent, flat drink and melted milkshake. must have been sat for at least 30-45 minutes before the driver took the food, even tho it said the driver was waiting for the food as soon as we ordered it.

amazing driver thank you for your patience

ordered large bacon big tasty, received large regular big tasty, cold, fries stale and cold, double cheese burger with NO PICKLES, got double pickles, atleast the milkshake was correct. NOT THE FIRST TIME YOU RUINED DINNER THANKS

My order never arrived. It wasn't delivered. I'm very disappointed.

Food took nearly one hr It came stone cold I spoke to them on the phone. They tried to blame the driver for taking one hr on a 7 min delivery address. They left me on the line having a good old laugh amd then hung up the call and purposely ignored every call thereafter. Ass Manager: Tamas Woman on the phone: Dhwani

Always order cheeseburger, no ketchup. They ALWAYS deliver correct wrapper but cheeseburger with loads of ketchup and no onion or pickles. SO annoying. I’m allergic to tomatoes so I can’t eat it. Their response, we give you a refund. Fries for lunch!

Everthing ordered was delivered. Sauces given, sugar and stirrer for coffee. Well packed, quite rare for a Mc Donald’s so pleasantly surprised with the order

I initially chose a time slot of 1750, then when I looked again, it had changed to between 1810 and 1830, which wasn’t a massive problem, and my order was delivered at 1821. The food was good, albeit lukewarm but that’s to be expected when it’s being delivered. A small price to pay for the convenience and not having to go out in the rain! My 87 year old father thinks it’s marvellous, and a real treat to get a Macdonald’s delivery! Overall a good experience and will definitely use again.

my food arrived nice and hot, my drinks weren't spilt and the driver was polite ⭐

The pancakes as hard as bricks!!!

No hashbrowns were sent with the sharer deal

How can a delivery from a store, 5 mins drive, and called fast food take 40 mins to prepare and deliver. Its not the drivers, but the store just isn't turning these orders fast enough, just go there to see how slow this store is.

First, They need to hire people with common sense and train them properly. Food is served with no papers on the tray. They use antibacterial liquid to clean the plates and then put the fries on the plate without a paper. The crew member didn’t even have the courtesy to say sorry and change it for us. I had to take the tray with food to the counter and ask to change it. Most of the times the fries are served without any salt in it. Today was no exception to that. They really need to know the basics. They are like machines. No human touch. Very disappointed.

My whole order didn’t arrive. I did not get the cheese bites

coold good was made 30mins befor give to the driver joke of place

coold food way over hold time miss items jusy replace with things I dont like

cam never get anther oder right send out cold food stay away

Last 3 times I’ve ordered always something missing …. Very very frustrated

I know this place gets busy but they always miss out my order or didn’t even receive my order!!, they didn’t give me two double cheeseburgers and when I report it just eat don’t even refund!!!!.

stone cold once again thanks to delivery driver who can't drive read of listen

my order didn't get delivered and I waited 2 hours

Horrible service,ordered 2 20x nuggets online,only one came and wasted 10 pounds!Thanks.

They didnt send £18 worth of the food. Not just missing one item, but £18 worth of food. Ridiculous.

Coffee exploded during delivery and every single item was soaked in coffee and was inedible!!!

They gave me chips that was sitting in the restaurant, wasn’t freshly prepared. What a disappointment.

Not only was the order late, the food was cold and Just Eat wouldn’t cancel or refund!!

Rider spilled the Sprite Zero on the entire order.

My food took so long to arrive and when it finally arrived it was a completely different order to what I ordered making me unable to eat.

Ordered at 6.40pm and arrived at 9.05pm and food was cold.totally unacceptable, so much longer than advertised.

Was supposed to be delivered at 8:30pm and wasn’t delivered till 9.45

stone cold and inedible thanks to delivery driver messing around for 30 mins another meal that's had to go in the bin and just eat not refunding perfect not

I waited an hour for my food, the food is freezing cold! I’ve never waited that long for McDonald’s I spent £20!

Staff always seem friendly and inside is clean and spacious. However, the last 6 months or so, whenever I use the drive thru and get to the food collection window, I’m quickly ushered to “wait” at the next window or park up in a collection space round the corner regardless of how big or small your order is. This happens even when there’s no one behind me in the queue. On one occasion I was the only one in the queue and had placed a simple order, yet they still asked me to drive to a collection space, I said I would stay where I was as there was no one behind me and then literally 30 seconds later they handed me my food and hence would have been a total waste of time waiting somewhere else. I can understand them doing this when they are extremely busy, but seems to be just routine for them to do it no matter how quiet or busy it is. This doesn’t happen at any other local McDonald drive thru’s, always just this one.

I was really hungry and also thankfully the drink did not spill at all thank you for my food

this food is disgraceful and my drink isn’t even what i had asked for

It was rubbish! The food was freezing cold despite being earlier than expected, and one of the main items was missing! We ordered TWO Double quarter pounders - they sent ONE! NOT HAPPY!

order Stine cold thanks to delivery driver going the whole way through the area jam missing drink spilled

I’m fed up of things missing from our McDonalds orders. This time it was 2 lots of chips and a chicken burger - almost half the order! Come on McDonalds, do better.

I ordered a chocolate orange pie and was given a regular apple pie, so they got my order wrong

Driver was almost 10 minutes parked next to the address, and it was only when I contacted him in case he had issues finding the address that he said he did. I told him where it was and he arrived in 2 minutes. By then the food was cold. If he had issues finding the address he should've made contact straight away, rather than waiting there for 10 minutes and waiting to here from us.

Very slow service , regardless of the time or the day . Waiting almost 15min for a happy meal with chicken . The service is chaotic and messy . Place is not tidy

McDonald's Food delivered cold. Asked for no tar tar sauce an they sent sauce which I am allergic to so can't eat. Driver was late then blamed the driver of his car that they had to stop off. Mapped showed them stopping for 10mins. Just eat coincidentally have No option to make complaint quickly. You have to go threw a long process then they do not refund you. Uber is better.

Ordered extra cheese and pickled and paid for them and didn't get it

Was missing two medium fries and the food was cold!

Food never fresh, missing items in order…

Very prompt delivery, food was still quite hot, all good and would definitely recommend and use again!

Over an hour late freezing cold Food

Received out order and received chips instead of festive cheese sharer and just been told I won’t get a refund with no explanation of why.

if I could leave zero stars for delivery I would waiting an hour for my order is horrendous.

Friendly driver. Delivered food hot and on time.

Got 2 big tasty. Came with no cheese!! Tastless

Took over an hour to deliver my order and the restaurant is 5 mins away , it also arrived stone cold I could of walk there and back in 10 mins and my food would of still been hot

the driver drank my drink aswell

It was cold and not very nice. The delivery driver was very polite and was very quick. McDonald’s on the other were useless and have been for some time now.

Never got my order even though driver marked as delivered

Driver drove the wrong direction and did other deliveries before mine. Food is frozen not acceptable

Big mac wasn't even placed in a box it was dumped in the bottom of the bag unboxed and in pieces

they send me someone else orders...what means I did get anything what I order

left out my item cheesey flat bread😡

Food annoyingly nice. Staff actually very accomodating and restaurant surprisingly clean.

Drive thru & car park. Lots of other retail outlets & a Costa Coffee in the same retail park.

Tasty Big Tasty yum, Breakfasts are good quality. Recommend the Breakfast Roll

waited over and hour and a half for delivery foods turned up stone cold and inedible ice creams are not melted and liquid whole orders had to be thrown put tried canceling atleast 14 times but as usual just eat just steal pekples money

The order took almost one hour and half to arrive by which time it was ice cold

extremely late freezing cold food

We finally get our delivery and i pick up the bag for the drinks and the whole bag is soaked with my Fanta and coke it dripped all across the floor, they put a drink on top of 2 McFlurrys and 2 drinks instead of putting it in another cup holder They also gave us a Big Mac instead of mozzarella balls. And our food arrived freezing cold. It also took over an hour to get our food and the driver used the excuse of McDonald’s being busy at 1am I highly doubt that.

Closed but someone accepted order and kept us waiting for 2 hours.

Really nice not sure on the mac rib sauce but nice

missing double quarter pounder burger. plain cheese burger had no cheese and bun was burnt on the inside. poor experience.

Not done enough chips were cold

Utter rubbish. No one answers the telephone…EVER! Our entire order has come COMPLETELY ruined several times now and we have had enough. They do not respond to calls, do not respond to emails and as a team are a complete shambles. We paid extra for certain items (like extra cheese) and other items and not only was extra cheese not added, it was all removed- food was completely cold (not even a hint of warmth), chips were old, smelly and withered and also freezing cold. I know McDonalds isn’t fine dining but I don’t understand how incompetent you have to be to get orders wrong when everything is literally written down, instruction by instruction. I encourage everyone to spend your money elsewhere. What a waste of space. I wish there was a way to give minus stars. Next time will go to Burger King, hopefully their staff can actually read.