Mcdonald's Restaurants in Harrow

I ordered dine in right now before one hour order number 25 table MC Donald's staff make take away and I have to go down to receive order instead of getting on table 25 and one of the cleaners comes and touched my order receipt with her dirty hands while mobing this place is unhygienic guys

DO NOT ORDER FROM HERE.There has now been several times I have ordered from this place via uber eats.There has almost always been something missing ,but what outraged me the most is recently I ordered from here and I had ONLY received my two drinks.I asked the uber driver if he had left it, but he responded with "I asked them if there was any food because there was only a few drinks and they said there was no food ,I asked them to check and they still said there was not".I requested a refund and luckily enough I did get my refund ,but it left several people I ordered for quite hungry .I have also been to this place myself and all I can say is the atmosphere is not it ,staff are quick to get rid of you and not answer questions properly ,this place also has horrible management and oralganisation.Simply put ,I will not be ordering from here ever again unless it improves.

Popped in for lunch with a Dear friend, the service was quick, food decent & we even got our food brought to our table.

When delivery come, all the drink was spilled.

Every time I order you don’t give my sauce

Delivery time was pushed back a couple of times

They maintain this restaurant properly

Driver apologised for delay which there wasn’t. But the wrap was missing. I don’t understand how this can always go so wrong

It’s 4 degrees Celsius. No hope of hot food when delivered by bicycle. Fries were ruined.

this is the second time they didn't send any of the dips. 26 nuggets and not one dip even though they were selected on order

I ordered fries from there and I asked a guy who's name is pritesh for the make a extra crispy and he declined and making excuses. I had despointed first time for that if customer asking for something then he have to do.

the food was cooked good but it was cold when it comes and there was no onion and pickles in the cheese burger

It says delivered but nothing was delivered n my mum is at home and never receive nothing how can u deliver and not ask for code

Food was freezing cold drinks were spilled and bag was completely soaked. And it’s because you decided to do multiple deliveries before attending my address. And when you did come no apology nothing how rude!

I ordered two ice creams one large and one small alongside a large drink and they send three items in a small bag resulting in the ice cream falling everywhere

Didn’t receive the item I ordered. I ordered 9 chicken selects and I got 20 nuggets instead.

Why is it McDonald’s cannot seem to look at an order and get it right first time.

the food was so cold it felt like it was in the fridge!!

Every time when I order something is missing

yet again no sauces with nuggets . why do you always forget something and there's

Why every single time my drink comes almost empty from being spilled get it together guys

No fault from the vendor but, delivery time was poor as the driver seemed to take a rather long route and the food was fairly cold by the time it arrived. .

Very busy must times. The have a great task from time to time serving the youthful customers..

delivery was originally missing an item delivery driver went back and got it,excellent service

I get it’s only McDonald’s. But the way the food is prepared and how it turns up is shocking. And when you try to complain. No one cares to do anything from McDonald’s.

I'm giving this McDonald's five stars for their exceptional customer service. I recently placed an order for my beloved customized cheeseburgers (double everything!) through the app when a system error occurred. The app charged me, but my order disappeared. The manager immediately stepped in, and quickly resolved the issue without any hassle. Their professionalism and friendly demeanor truly made my day. Plus, they consistently get my orders right, which is a huge plus! I happily return to this McDonald's knowing I'll be well taken care of. 🫶🏻👑

Had missing 1 egg muffin and 2 hash brown. I had bacon when I ordered with NO BACON.

ordered 2 b.b.q sauces and ALL MEALS ARE COLD!!!!

Item missing not willing to help. They could check the camera to see if the item was missing

One of my milkshakes spilled in the bag

The mozzarella dippers were such a waste of money. They were definitely fried in rancid oil.

12 January 2025 I recently had an unsettling experience at the McDonald. One of the supervisors was chatting on the phone and then handling orders with his dirty hands without washing them. This kind of behavior is unacceptable, especially in a food service environment. It raises serious concerns about hygiene and food safety standards. I hope the management addresses this issue promptly to ensure better practices in the future.

Great food, great taste, and enjoyed it

Completely the wrong order delivered!!!

We ordered mc delivery thru the McDonald's app Food went to wrong address driver refused to deliver ... he said is to far he will cancel it... driver didn't cancelled...he said he deliver... we asked for the refund as is not our fault ... mc Donald's and uber playing a game of blame each other.. nobody want to take responsibility... mc delivery app not giving option to cancel order( we saw straight away wrong address ) we try to call uber driver send messages before he collect it ... of course he ignored and went to wrong address what your amazing app somehow generate.... no food no money and is not our fault ..... well done Never again

I did not receive something I ordered. I don’t know why.

And I only got nuggets and I ordered 6 other items that didn’t come

never came and 2 hours after got refund

The chips were hot but all of the burgers were cold. The delivery driver did a good job but the staff in the restaurant did not. McDonalds sucks.

The driver doesn’t speak English!!

One Oder was missing and both drinks were spilled and was leaking from the bag so I literally had to place the bag in the floor and made it worst.

I did not receive both the chocolate milkshakes I ordered. Instead it was coffee flavoured shakes. Even with my son's Happy Meal not happy with this order at. I've paid for milkshakes we did not get.

Unfortunate the map was showing the wrong house and it led us into a wild goose chase trying to find each other. A simple solution do what uber eats does and let you change your location pin(or whatever it’s called) so it ensures you have the correct house on the couriers map

The order was missing the 2 cheeseburgers. How they can forget to put them in such a small order is beyond me. Useless!

I love each and every thing before 11 pm. After that twisted zombies start cpming in.

Always nice now and again delivery always no issues

The quarter pounder had items missing off it including cheese . The chicken nuggets were not cooked properly. On this occasion not happy .

The fries are too fried. The ketchup is always missing and the napkins are also missing.

It took long from order to deliver then food was cold

This McDonald's branch is pathetic.

he left the order outside not even near the lift without even telling me so i thought he simply didn’t deliver my order and the order was open and the fries were missing

Hot chocolate spilled all in bag

I am extremely dissatisfied with the service I received. My order has not been delivered, and my attempts to contact customer service have been unsuccessful. Therefore, I request a full refund for the undelivered order.

This was the best take away I’ve had in a long time everything was so fresh! Thanks

The order was left outside and taken by someone else

Fries not fresh and food was very cold!

Drink was spilt in the bag again

Drinks had leaked all over the bag and on my door step

Wrong item was sent and I wasn’t informed until the driver left and I checked my item order back again and my order was cancelled.Out of order items should be removed

I never received my order and it says delivered on the app. I would like a refund

The courier was very polite and courteous

Cold food. Nothing more to say

food all there. driver was friendly. yet again no dip.

The food was never delivered. Last time I ever use just eat

10 december 2024 at 2:00pm on time manager DEEPIKA becomes helpless.DEEPIKA MSNAGER IS VERY RUDE. She doesn’t have knowledge about work and how to talk customers.who is made this manager. Remove

Hello Morning time Deepika bed behavior Not good service

10 December 2024 at 2:00 pm on time manager DEEPIKA is very rude. She doesn’t have knowledge about work and how to talk customers. Who made manager.

I asked for sugar for my coffee which I didn't get

the driver was really kind and careful with the food

Ordered breakfast online and went there to pick it up in a very windy and rainy weather. Pancakes, wrap, hash browns and hot chocolate. The pancake was rock hard that my son couldn't eat it, I tried it and hurt my teeth. Large hot chocolate looks more like small order in a large cup.

ordered orange juice and get nestle pure life water

Great service from the delivery guy. The burgers looked & tasted good. they were warm, however, fries were a little cold. I didn't receive all the sauces I asked for. Chichen selection box was delicious & hot, chicken nuggets were cold

hash brown missing from order and refund not given

Last time I came to eat here was a few days ago, I only ordered a cheeseburger and a fries, let me tell you that the food looked normal but a few hours later I had to run home because I had a terrible stomach pain and around 3 hours after I had vomiting and I was stuck in the toilet for a few hours. The day after I went to the doctor and he said I had food poisoning so I'm never eating in this McDonald's ever again because obviously hygiene and food are not good. Sorry to say this but if the food isn't fresh people might be sick and end up in hospital. Be careful guys on what you eat . Worst 3 days of my life.

Where is my order pls? I'm waiting outside and its as delivered but not to my house!!!

Holes in beef burger didn’t want sauce still put it

Manager is very rude. She doesn’t have knowledge about work and how to talk customer.

1 of December 2024 1am. On site Manager straight up suck up unhelpful when someone life is at stake. Uncooperative and disrespectful. I hope he gets replaced as soon as possible and he deserves everything wrong in his life. Seriously. Only helpful people were they security on site which they help as best as they could

food was cold got food from harrow and I live in North Harrow food shouldn't be cold

Sent me a Diet Coke instead of a strawberry milkshake, also food was cold

why am I given a cold apple pie and a fork with ice creams

Every time they get the order wrong.

I had given instructions to keep the delivery at a safe place and kept the code at the safe place but the driver did not follow them and still rang the bell and waited for someone to open the door.

There was no sauce at all in the Terry' Chocolate Orange Mcflurry

The hash brown was not the regular kind and was watery and had no flavour/taste. is Mcdonalds going through some financial difficulties that even shrinkflation is hitting them? why would you change the recipe and size? it's absolutely horrible! change it back

Burger Boxes were all squashed up and half open in the bag. Small chips were also missing from the order along with all the sauces. Food was overall ok .

The driver spilled my drink !! I livd with this. First my first order is missing items and then my second order my drink is all in the bag! I wish you would hire drivers who take care of our items!

Food arrived very late and the fries were even cold.

Missing my pineapple & mango drink!!!!

where is my order. you have it to wrong house

Didn't deliver the correct food and just eat refused to refund.

two large milkshakes were shocking. they were not milkshakes but something else.

the food packaging was absolutely in a awful state drenched making the food all wet and the drink had fully spilt with nothing left inside.

thanks for delivery guy he's coming before a time in havy reain, thanks

Wrap chicken was hard and cold, fries wasnt medium size, they were small and cold. Wrong dips were sent.

My order was 2 items incorrect and my drink is half empty it spill all over my food I have pictures and everything

Absolutely pathetic service drivers can't find postcode. No number to complain on the app. Disgusted with the service.

the burger is so dry barely any sauce on it. The music is horrendous not something I would be listening to when I eat. The saltiest chips ever. The food is so dry. The staff take so long making the food honestly so disappointing.

Drink is missing from the delivery

No extra. Apart from that everything great