Mcdonald's Restaurants in Harrow

My order was incomplete. The “Wrapped off the Day” was missing, and the large fries were barely filled.

They have forgotten the small fries for my child's happy meal.

always send food with no dips and this time I paid for them it's ridiculous

The McFlurry was only half full and the chips were also not full. This happens all the time with this McDonald’s then are scammers

missed off one wrap and no sauces ordered and paid for 13!

I also ordered 3 chetcup and they didn't come to me, the food came very late and came ready cold.

Half the order was missing I had to re order 2 Philly steak cheese burger , which arrived later cold

spilt everywhere all over my food

B/Q Dip Not Delivered Disappointed

Only ordered because of minecraft 🤷‍♀️ good toys!

Food was cold,coffee had spilt all over the bag and the driver was about to deliver to the wrong address

As per usual......missing items from our order. No fries sent on any of the 3 large meals ordered, just semi-warm burgers and half empty cups due to spillage ! Seriously considering not ordering from here anymore.

Missing items and food was cold

Cold food, drinks leaked everywhere and there were missing items from my order.

2 burgers came missing, still haven’t got a response for my refund, very upset with this

didn't get golden syrup, spoons, and hashbrown . poor service

food cold and late. chips chewy

This time delivery man it amazing all order is collected

had to tell driver code SEVEN times for him to understand. why don't your drivers speak English we are in England after all.

Il cibo era freddo e scarsa qualita, dopo averlo mangiato mi sono sentito subito male

The drinks came all dropped and spilt

Hello! I ordered 20 chicken nuggets for the kids and instead I was sent 8 chicken nuggets. This is not correct, please fix the problem.

Missing fries, the driver spilled the juice on the ice cream, the food was cold!! I don't know who works there but they are not serious at all and it's not the first time this has happened! For me it was the last time I order again!!

Food was a bit cold and fizzy drinks were flat

Forgot stuff and was poorly made

The wraps where extremely dry, very little sauce

drinks were spilt and wrong drink was given

No straw no dips again always the same

Been tried to get in touch before as the food was cold and got ready too quick… been afraid the eat it as was scared was uncooked… I’d like a full refund…

The driver ticked the order as being delivered and it was not

McDonald's their food is always lukewarm verging on cold. On the last two orders the fries have been cold and under portioned. I order large fries but I'm always short changed. The Vanilla milkshake was melting. Not great. Pretty poor experience.

It took over an hour for my food to be delivered and the chips are always under cooked. Not happy!!!

Missing the dips. This happens a lot!

this order has never been delivered .

It is the second order and I don’t receive all order.

food missing as usual very unhappy 🙁

both driver and McDonald's mess up my order.... thanks guys.

I ordered dine in right now before one hour order number 25 table MC Donald's staff make take away and I have to go down to receive order instead of getting on table 25 and one of the cleaners comes and touched my order receipt with her dirty hands while mobing this place is unhygienic guys

missing items - very disappointed

food was cold.... fries and burgers are not good cold ..

Food was rubbish , McDonald standards going down , presentation of the food was slap dash, everything was thrown in the bag

DO NOT ORDER FROM HERE.There has now been several times I have ordered from this place via uber eats.There has almost always been something missing ,but what outraged me the most is recently I ordered from here and I had ONLY received my two drinks.I asked the uber driver if he had left it, but he responded with "I asked them if there was any food because there was only a few drinks and they said there was no food ,I asked them to check and they still said there was not".I requested a refund and luckily enough I did get my refund ,but it left several people I ordered for quite hungry .I have also been to this place myself and all I can say is the atmosphere is not it ,staff are quick to get rid of you and not answer questions properly ,this place also has horrible management and oralganisation.Simply put ,I will not be ordering from here ever again unless it improves.

No sauces given so im having bland chips

Popped in for lunch with a Dear friend, the service was quick, food decent & we even got our food brought to our table.

An item was missing from my order

driver dropped my order when delivering and lost my food

Every time I order you don’t give my sauce

When delivery come, all the drink was spilled.

They maintain this restaurant properly

Delivery time was pushed back a couple of times

Driver apologised for delay which there wasn’t. But the wrap was missing. I don’t understand how this can always go so wrong

It’s 4 degrees Celsius. No hope of hot food when delivered by bicycle. Fries were ruined.

this is the second time they didn't send any of the dips. 26 nuggets and not one dip even though they were selected on order

the food was cooked good but it was cold when it comes and there was no onion and pickles in the cheese burger

I ordered fries from there and I asked a guy who's name is pritesh for the make a extra crispy and he declined and making excuses. I had despointed first time for that if customer asking for something then he have to do.

Food was freezing cold drinks were spilled and bag was completely soaked. And it’s because you decided to do multiple deliveries before attending my address. And when you did come no apology nothing how rude!

It says delivered but nothing was delivered n my mum is at home and never receive nothing how can u deliver and not ask for code

I ordered two ice creams one large and one small alongside a large drink and they send three items in a small bag resulting in the ice cream falling everywhere

Didn’t receive the item I ordered. I ordered 9 chicken selects and I got 20 nuggets instead.

Why is it McDonald’s cannot seem to look at an order and get it right first time.

Every time when I order something is missing

yet again no sauces with nuggets . why do you always forget something and there's

the food was so cold it felt like it was in the fridge!!

Why every single time my drink comes almost empty from being spilled get it together guys

No fault from the vendor but, delivery time was poor as the driver seemed to take a rather long route and the food was fairly cold by the time it arrived. .

Very busy must times. The have a great task from time to time serving the youthful customers..

delivery was originally missing an item delivery driver went back and got it,excellent service

I get it’s only McDonald’s. But the way the food is prepared and how it turns up is shocking. And when you try to complain. No one cares to do anything from McDonald’s.

ordered 2 b.b.q sauces and ALL MEALS ARE COLD!!!!

I'm giving this McDonald's five stars for their exceptional customer service. I recently placed an order for my beloved customized cheeseburgers (double everything!) through the app when a system error occurred. The app charged me, but my order disappeared. The manager immediately stepped in, and quickly resolved the issue without any hassle. Their professionalism and friendly demeanor truly made my day. Plus, they consistently get my orders right, which is a huge plus! I happily return to this McDonald's knowing I'll be well taken care of. 🫶🏻👑

Item missing not willing to help. They could check the camera to see if the item was missing

Had missing 1 egg muffin and 2 hash brown. I had bacon when I ordered with NO BACON.

One of my milkshakes spilled in the bag

The mozzarella dippers were such a waste of money. They were definitely fried in rancid oil.

12 January 2025 I recently had an unsettling experience at the McDonald. One of the supervisors was chatting on the phone and then handling orders with his dirty hands without washing them. This kind of behavior is unacceptable, especially in a food service environment. It raises serious concerns about hygiene and food safety standards. I hope the management addresses this issue promptly to ensure better practices in the future.

Great food, great taste, and enjoyed it

We ordered mc delivery thru the McDonald's app Food went to wrong address driver refused to deliver ... he said is to far he will cancel it... driver didn't cancelled...he said he deliver... we asked for the refund as is not our fault ... mc Donald's and uber playing a game of blame each other.. nobody want to take responsibility... mc delivery app not giving option to cancel order( we saw straight away wrong address ) we try to call uber driver send messages before he collect it ... of course he ignored and went to wrong address what your amazing app somehow generate.... no food no money and is not our fault ..... well done Never again

Completely the wrong order delivered!!!

I did not receive something I ordered. I don’t know why.

And I only got nuggets and I ordered 6 other items that didn’t come

never came and 2 hours after got refund

The chips were hot but all of the burgers were cold. The delivery driver did a good job but the staff in the restaurant did not. McDonalds sucks.

One Oder was missing and both drinks were spilled and was leaking from the bag so I literally had to place the bag in the floor and made it worst.

The driver doesn’t speak English!!

I did not receive both the chocolate milkshakes I ordered. Instead it was coffee flavoured shakes. Even with my son's Happy Meal not happy with this order at. I've paid for milkshakes we did not get.

Unfortunate the map was showing the wrong house and it led us into a wild goose chase trying to find each other. A simple solution do what uber eats does and let you change your location pin(or whatever it’s called) so it ensures you have the correct house on the couriers map

The order was missing the 2 cheeseburgers. How they can forget to put them in such a small order is beyond me. Useless!

I love each and every thing before 11 pm. After that twisted zombies start cpming in.

Always nice now and again delivery always no issues

The quarter pounder had items missing off it including cheese . The chicken nuggets were not cooked properly. On this occasion not happy .

It took long from order to deliver then food was cold

The fries are too fried. The ketchup is always missing and the napkins are also missing.

This McDonald's branch is pathetic.

he left the order outside not even near the lift without even telling me so i thought he simply didn’t deliver my order and the order was open and the fries were missing

Hot chocolate spilled all in bag

I am extremely dissatisfied with the service I received. My order has not been delivered, and my attempts to contact customer service have been unsuccessful. Therefore, I request a full refund for the undelivered order.

Drink was spilt in the bag again

This was the best take away I’ve had in a long time everything was so fresh! Thanks

Fries not fresh and food was very cold!

The order was left outside and taken by someone else