Cheat Meals in Harrow

Mustafa was serving us he was very friendly and gave us a good service

Meal was good, chips were too salty! But otherwise everything was satisfactory

Burger bun was cold. Burger was tasteless. Service was dreadful, I ordered a meal but the person taking the order was occupied, I paid, the guy walked off, not even an acknowledgement. I waited patiently then I had a word. Stay away from this place

Missed my burger , not so much of a meal without , not good.

They updated me when running late via app and the driver was very apologetic, great food and service as always

Very happy food was hot and tasty

non mi è arrivato l’ordine, ho provato a chiamare il ristorante e non rispondono

Foods really good I get food from here often. But this is the third time something from my order has been left out (Uber eats)

Just ordered hotdogs, buy 1 get 1free on uber app but only received 1!!! How we can share 1 small hotdog in 2

I waited 90 minutes and my food never arrived. I called after 1 hour, they said it was in its way. half hour later they are closed and I have no order!

Best service received from Mustafa ,with all the delivery drivers orders he was dealing with still managed to give an excellent service

2nd time ordered with Uber and second time had to cancel after 2 hours. Shouldn’t be on the Uber eats app.

Every order is now over an hour and always late. Making me not want to order again.

I had a very bad experience with Just Eat. The food arrived late and was cold due to poor packaging, which had leaked everywhere. The lack of communication regarding delivery delays was frustrating. Overall, this was a disappointing experience, and I won’t be using their service again.

The man I spoke to on this day,THE name of mustafa,What a professional and compassionate man to deal with.10 out of 10 for customer relations.well done mustafa,keep up the good work soldier.it was a pleasure to speak to this man

I am the regular customer since from couple of days the food quality is worst I don't recommend to any one don't go don't waste your money the staff don't know how to give customers service they don't have any experience my money is wasted milkshake is watery beef raw when I complain the guy says ask for refund and cut the phone don't waste your money

They said the order was buy one get one free, so I ordered 2 and only received two? Surely if it was buy one get one free I should receive 4

If you want quality food, there ain’t no better place. Had a chicken bagel and it blew my mind away, really friendly staff and food came very quickly. 11/10!

best burgers in harrow fantastic milkshake

great food excellent customer service

Ordered buy 1 get 1 free still waiting for the free burgers! spent over £40 and not pleased. They packed my milkshakes sideways in a bag and it all spilled out in the bag. Food cold. fuming what a waste!!!

🍟 fries awesome 👌 burger 🍔 to tasty 😋 yummy food 😋 I love it very good experience

Good experience there .good food all things are 👍 good

Half my order was missing, don’t select buy one get one free deals as they’ll make sure not to pack the extra item. They cant even get small orders right. Food was also very cold. This location is probably the worst one, don’t recommend at all. Phoned them up to give them a chance to make things right but the staff don’t seem to care at all. They just tell you to speak to JustEat to get your money back, no apology or anything. Stay clear folks.

Took over an hour and half to get my order and when it arrived driver admitted Into giving part of my order to someone else and then said it was very busy. When I called the place and go onto google it says that the business is closed and no one answers the phone. The food was so bad of which some stuff that arrived chips where loaded chips were freezing cold

Didn’t turn up I’m still hungry and I want a refund for this order

I wait more then 2 hours for delivery and never come!I try to contact the restaurant and nobody answer!Very disappointed!Never try to order again to them!

Missing items from order- chicken nuggets and fruit shoot from the kids meal was missing- essentially complete missed meal. Very disappointing.

Their was missing items it said delivered but it never came we waited for 10 months for it to come he was very rude and in a rush when he gave us the food the food was cold and some items were missing we tried to call the restaurant they was not picking up very bad not happy at all want a refund and new food

I had the food with a damaged package and cold which was upset

where is the order why didn't it come to me? Helou

I’ve had burger and fries and was just …ok no much flavour . Could be much better if the burger patties were seasoned .Burger sauce could be better not just mayo .which is not very exciting..

i ordered this an hour ago and it’s only just come

Good but nothing more about the burgers, the service was impeccable however

The quality has downgraded big time but prices getting higher. Seems like they have downsize on the the burgers and bagels. The size of the cheesy chips has reduced. They have changed the chicken strips and its now terrible. overall not happy. Don't think I will order again. Disappointed

Food was great. Late but gave me free drinks as a result. Great service.

I ordered cheese crazy cheat meal burgers cuz its buy one get one free,only delivered one burger, staff was rude,paid 15.82 for only one burger,what a shame.

I’m so disappointed with the Rayners Lane cheat meals this isn’t there first time messing up my order and when I call the store they just suggest for me to come in and they can give me my correct order like say I didn’t order for delivery for a reason. I ordered at 1:14am at night and they expect me to come into the store!!!! I wouldn’t recommend anyone to go Rayners Lane cheatmeals at all not good service !!!!!!

My food arrived 24 miuntes after I hit confirm order!! That's so fast I'm kinda suspicious, except everything was there perfectly cooked and tasted great so I won't ask any questions. I don't know what to believe anymore...

10/10 food 10/10 staff 10/10 customer service. Highly recommend!

I had an extremely disappointing experience at this restaurant. When I asked a staff member if their food was halal, they assured me it was, despite there being no sign outside indicating it. When I requested to see their halal certificate, they admitted they didn't have one. It's unacceptable to mislead customers about such an important aspect. My advice: steer clear of this place, as they are dishonest and cannot be trusted.

No flavour on the burgers and it’s very dry

the chilli cheese bites are advertised wrong they're in fact cream cheese bites

It’s funny that the latest review was the guy that was so confused about my order 😂 ! The Somalian guy is not professional at all , talks like a roadman when trully you just work for a catering business ! You made this latest review to hype yourself ! I won’t recommend for anyone to order from here , you will be waiting for your order for 40 minutes and this is in store or online !

As a specialist in burgers and hot dogs, this eatery doesn't just meet expectations—it exceeds them with flying colors. The burgers were a revelation, juicy patties between soft buns, while the hot dogs boasted a delightful snap with every bite. But what truly impressed me was their exceptional customer service. Despite the hustle and bustle of a fast food joint, the staff managed to deliver attentive and friendly service, ensuring that every order was met with efficiency and a smile. From recommendations to swift service, they were true professionals. Cheatmeals Rayners Lane isn't just a place to grab a quick bite; it's an experience where delicious food meets outstanding customer care. If you're craving mouthwatering burgers and hot dogs served with a side of exceptional service, look no further. This is fast food done right!"

Very messy place , everything everywhere ! Didn’t even get my order and this was in store , got it delivered a few times any they messed up my order , more than 3 times btw ! The Somalian dude not fit to manage the place , very rude talking to people and specially taking orders on the phone , take this guy out of there , might as well get someone with more professionalism and a hard worker , being on the phone does not make you look hard brother !

The best burger!!!! I'm love it

I ordered my food it came late, then I opened it and my cheesy fries had no cheese on it then the food was soggy and damp. The drink came spilt

Great burger, lovely fries will definitely order from here again

One of the best places in Harrow to order burger and fries late at night on Uber Eats. The quality is always consistent and they have never disappointed. The service is really quick too! I’ve ordered here and from Harrow town centre and they both taste delicious. Really great food and a great brand 👍

we didn't get what we ordered, we ordered chips with cheese on but we didn't get them.....the burger was squashed and didn't taste that good....the nuggets were nice, so yeah.... not great....!!!!

Have been ordering from cheat meals for a few years but they have changed both the chicken and beef they use in burgers it’s cheap and tasteless now the price hasn’t changed to reflect cheaper quality meat

Very bad experience with staff. Staff behaviour is not good when I visited he behaved rude to me it was an very bad experience with cheat meal

Ordered via ubereats with a promo but they didn’t honour the promotion. Spoke to them over the phone but we’re not helpful. Lost a customer for sure, ignore this place

I had a single burger and chips at the Rayners Lane, Cheat meals takeaway. The burger was lovely and the chips were good. Also the customer service was fantastic.

A fantastic team of individuals creating absolutely amazing food. A proper cheat meal indeed!

Delivery driver was so nice. 10/10 customer service !

The burger at Cheatmeals Harrow is a savory indulgence. The patty is well-cooked, juicy, and paired perfectly with fresh toppings. Its quality and taste elevate it above the ordinary, making it a satisfying treat.

The delivery man was 10mins late but he was friendly, apologised for being late and he had good energy. The food as always is 10/10. Love this place.

Amazing food and quality deffo recommended

Service is AMAZING, gave me free sauces and drinks and driver was very respectful, gonna be ordering atleast every week now. Bless up.

Food never turned up! And says delivered

5STAR ! 3:00am delivery & the food was soo fresh !

Delicious Mexican chicken burger

Food came cold like u getting from fridge

I sincerely love this place, food quality is 10/10, the staff is amazing and the delivery is quick, I highly recommend it.

Better than expected. The Mexican burger, fries, and shakes were excellent.

1 hour wait time and shakes were poor and split cups I want my money back thank you

Would order again tasty and good value

Didn’t get chips with the meals!

Late and all the food which was ordered came cold.

Great meals and tasty. Perfect food when you want to cheat on your diet

Highly disappointed..every time I have ordered the food is great and have never had problems but for starters….the chilli cheese bites? Have completely changed and was not nice. Couldn’t eat them so waste of money and I was looking forward to them especially 😐seems like chicken strips have majorly shrunk not worth the money paid for them. My 4 year old ate all 4 and wanted more because they are tiny. Was hungry and knew this was the place to go for good food but disappointed this time.😒

I am sorry but I am ordering since 2017 when you had only one brunch under the bridge and I was always proud with the taste of burger but since the beginning of this year your burger go down and down. The order I got yesterday have been through the bin yesterday was tasteless the meet doesn’t have any taste. I am really sorry for you guys to go down like that. For sure my order yesterday was the last order with u.

The milkshakes had melted and was not nice

The food was really good but the chicken was a bit small but its fine because it was really good. It did take quite some time to arrive but thats alright as it came 5 minutes before the estimated delivery time.

not the right order, with bacon, waiting time was longer, double the time

I ordered a whole meal including a crazy beef burger, the rider delivered everything and there is no burger and I called the restaurant it’s ringing and ringing they don’t want to answer and then I find out they’re closed so what this means is is that they didn’t want to make the last burger, but they wanted to take the money, so if I can advise, everyone do not order in the last hour of them closing because he will not receive Your main meal

Delicious food everytime and great customer service too. Thanks.

I always looks for a good vegetarian burger but never found better then here. Highly recommended.

two items of my order were cold, (chips and the chicken strips) plus the chicken strips were two strips short, and the bag my order came in was half open.

I ordered four milkshakes got delivered three and without straws . Bless the driver who went back and collected the missing milkshake but still forgot to bring all the straws back . So four milkshakes without straws

Part of delivery missing and then told next time I would receive the item. I then informed this was my first time using the app. Items were then delivered and 2 complimentary cans. Unfortunately the burgers had got cold while waiting for missing nuggets and chips.

Sorry aber tatsächlich richtig mies. Chicken Wings schmecken als wären die gedünstet worden. Schwammen auch in Soße. Haben nicht alle gegessen weil einfach nicht lecker. Schade.

Awful chips, cold, long long wait from order to delivery, burgers tiny for the price paid

Despite highlighting to them they can't charge a different price on the Menu to what they charge at the till, it's illegal and they could lose their license..long argument about not being able to change the price charged...until they do decide to charge what is actually on the menu..unbelievable!

Beef patty seemed a bit slim this time but the rest of it was ok.

Too late! Had to go else where for food after been lied to about traffic when I checked the address location and at 8 o’clock at night there was no chance of traffic didn’t even realise my order was in

Restaurant claims to have put the burger in so it must have fallen out en route as I didn’t receive it. As the main part of the meal was missing, I’ve just bought a very expensive milkshake and fries and am still hungry. Restaurant unhelpful in resolving it

Unbelievably the best burgers around, not something you can have on a regular basis if you want to live, but worth the risk every now and then

Ordered food in advance from the west Ealing branch and when I got there they told me they forgot to make my food then he told me he gave half my food to another customer, then I got the wrong food, liked the bbq wings plain buffalo wings are not edible

My chips were so cold and uncooked, disgusting

Was so pleased to find this takeaway open after a night in a&e The food was ordered 15 minutes before closing and was hot on delivery. It was tasty food with nice size portions Will order again .... Very impressed for 3:00 a.m. in the morning

Cheatmeals breakfast 😋 very good 👍 I tried and

Overall food quality was below the usual quality of cheat meals that I have had elsewhere, I would not recommend eating from this location. As the burger didn't have hardly any sauce and the really cheesy burger hardly had any cheese. The wor.t part of the food was the chips, which were tasteless.

This place is amazing. The customer service is outstanding. It's clean and the food is mouthwatering. I made a mistake in my order and they delivered me a new meal with no hassle. I highly recommend this spot.

Shop is clean and food is delicious! So many options for food to chose from. Customer service is friendly and great. Definitely recommend to go if you have not already!

Late .. the worst ever customer service .. no respect for customers.. very rude in dealing with complaints.

Title: Extremely Disappointing Experience: Cold Food, Missing Items, and Terrible Customer Service I recently had a highly disappointing experience with Cheatmeals Rynners Lane and I feel compelled to share my feedback. My order to the restaurant was marred by numerous issues that left a sour taste in my mouth. Here are the reasons why I would strongly discourage anyone from ordering from this establishment: Late and Cold Food: The food I ordered was delivered significantly later than the promised time, and to make matters worse, it arrived cold. This lack of attention to timely delivery and food quality is simply unacceptable. Missing Fries with Burgers: To my astonishment, the burgers I received were accompanied by no fries. When I contacted the [Rynners Lane] branch, I was informed that they had stopped delivering fries for the past 10 months, unless the order was for pickup. This policy is utterly ridiculous and nonsensical, as it unfairly differentiates between orders based on the method of collection. I have been a loyal customer for over 4 years and have never encountered such an issue before, with my last order being just six weeks ago. Lack of Clarification: The restaurant failed to provide any clarification regarding this fries delivery policy through their application or any other communication channels. It is highly frustrating to be caught off guard by such a significant change without any prior notice or explanation. Unprofessional Response: When I reached out to the restaurant to express my dissatisfaction, the person I spoke to claimed that they were not the owner. This kind of response is incredibly unprofessional and reflects a lack of accountability within the establishment. Terrible Customer Service: Throughout the entire interaction, I was met with a complete disregard for customer satisfaction. The staff showed no empathy or willingness to rectify the situation, leaving me feeling undervalued as a customer. Illogical Solution: When I raised the issue of missing fries, the representative on the phone suggested that if I had placed the order with a different branch, I would have received fries. This response is simply absurd and demonstrates a lack of coherence within the restaurant's operations. Disappointed Kids: We had ordered six burgers, and the children were eagerly looking forward to enjoying the accompanying chips. It was disheartening to witness their disappointment when the person on the phone refused to cooperate or make amends. Considering the cumulative effect of these grievances, I have decided that this will be the last time I contact this restaurant or request food from any of their branches. I sincerely hope that management takes note of these issues and works to improve the quality of their food, service, and overall customer experience. As a consumer, it is important to highlight instances of subpar service to ensure that others are well-informed before making their dining choices. I encourage potential customers to think twice before patronizing Cheatmeals.

Title: Extremely Disappointing Experience: Cold Food, Missing Items, and Terrible Customer Service I recently had a highly disappointing experience with Cheatmeals Rynners Lane and I feel compelled to share my feedback. My order to the restaurant was marred by numerous issues that left a sour taste in my mouth. Here are the reasons why I would strongly discourage anyone from ordering from this establishment: Late and Cold Food: The food I ordered was delivered significantly later than the promised time, and to make matters worse, it arrived cold. This lack of attention to timely delivery and food quality is simply unacceptable. Missing Fries with Burgers: To my astonishment, the burgers I received were accompanied by no fries. When I contacted the [Rynners Lane] branch, I was informed that they had stopped delivering fries for the past 10 months, unless the order was for pickup. This policy is utterly ridiculous and nonsensical, as it unfairly differentiates between orders based on the method of collection. I have been a loyal customer for over 4 years and have never encountered such an issue before, with my last order being just six weeks ago. Lack of Clarification: The restaurant failed to provide any clarification regarding this fries delivery policy through their application or any other communication channels. It is highly frustrating to be caught off guard by such a significant change without any prior notice or explanation. Unprofessional Response: When I reached out to the restaurant to express my dissatisfaction, the person I spoke to claimed that they were not the owner. This kind of response is incredibly unprofessional and reflects a lack of accountability within the establishment. Terrible Customer Service: Throughout the entire interaction, I was met with a complete disregard for customer satisfaction. The staff showed no empathy or willingness to rectify the situation, leaving me feeling undervalued as a customer. Illogical Solution: When I raised the issue of missing fries, the representative on the phone suggested that if I had placed the order with a different branch, I would have received fries. This response is simply absurd and demonstrates a lack of coherence within the restaurant's operations. Disappointed Kids: We had ordered six burgers, and the children were eagerly looking forward to enjoying the accompanying chips. It was disheartening to witness their disappointment when the person on the phone refused to cooperate or make amends. Considering the cumulative effect of these grievances, I have decided that this will be the last time I contact this restaurant or request food from any of their branches. I sincerely hope that management takes note of these issues and works to improve the quality of their food, service, and overall customer experience. As a consumer, it is important to highlight instances of subpar service to ensure that others are well-informed before making their dining choices. I encourage potential customers to think twice before patronizing Cheatmeals.